I don't agree with pulling all stops to retain a customer. Simply find out why they want to drop you if there is something you can do about it. Then let them know you can do it and will. If they still want to drop tell them, "It's been a pleasure working with you and good luck." Looking desprate is not a professional look for any bussiness.
I agree with not being desperate. But you should still fight for each customer when you factor in the lifetime value and the fact that to acquire a customer usually costs $50-$100. It’s worth fighting and you might be able to save 20-50% of the ones you ask to cancel.
You folks are overthinking buisness, I'm 55 been self employed for over 30 years in the service industry at 2.5 million you dont need half the garbage. Just do a good job and collect $$ people read BS and you are shoveling a ton of it.
Hey Mike! Thank you so much for having us on the show. We learned so much from you and have implemented your advice for this season. Our team had so much fun and we loved working with your media team. Thank you so much!
I have a question for you. I like how you are able to spit out a price for services (price being standard for 0-3000) square ft. For the 20% who fall over the 3k square ft, do you have to contact them and inform them that the price is actually higher than 3k square feet. If so, how do you handle the disappointment the lead may have, when you out tell them the price has to be increased? Thanks! Great video. I’m learning a lot from it.
@@urbanrootslandscaping3874 Hey thanks so much for reaching out I'm glad you liked it! Yes so for the 20% that fall above the range. We will call them and explain that their lawn is above the 3,000 sq.ft threshold and there will be an additional charge. Usually, they understand it because they know a larger lawn = higher price. If someone is really upset, we might price them as a size 7000 if they were measured at 8000 to help them out a little bit. Usually, there isn't much push back though! If you have any more questions reach out anytime.
Just one more point about the sizing. It is awesome to be able to standardize it, especially for sales & customer service. All what we did was plot our customers (Y axis) vs. the size (X axis) in increments of 1000 square feet through a histogram chart and we saw the massive percentage of customers fell under the 3000 mark. If you're able to standardize the prices for 70-80% of customers I'd highly recommend it. By the way awesome job on the business bootcamp! Seems like you have an awesome business and are doing a great job :)
4:45 Tigran Gertz does run a lean operation. He runs his office out of a house and talked about moving equipment from job to job because he doesn't have a yard/shop space. We are the same way, first two years we lived in a townhouse with a single car garage. For the past 2-3 years we have run the business out of our shop at our personal residence doing upper 6 figures. Anything is possible.
I feel like their sales and retention tactics are causing a viscous cycle. They put so much pressure on the customer, they are going to say yes to get off the phone, knowing very well they are just going to cancel. So you have to have pay 2 people to sell/retain a customer who didn’t want the service in the first place.
I live 20min from Calgary. When I was 12 years old I spent most of my free time mowing lawns. I had a paper route, 150 everyday after school and 300 every weekend. It was something that wasnt complicated. I did this at 12 years old. I cant believe how complicated these guys have made this.
Who has a csr say “if you go with another company for all lawn services they will not be good” come on… explains why they’re losing money just hearing that 5 second call to “save” a cancellation
I see, who are you currently using for your floppy disc provider? Picture yourself on the trip of a lifetime. Your office staff is backing up customer files and ran out of floppy discs. With your current provider only restocking when you call……your vacation just became a problem. With our subscription service, we send 30-40-50 gently used floppy discs per month no commitment needed. So that next time you run out…..BOOM 50 floppy discs arrive the next morning. Vacation goes from nightmare to who cares. Send me your cc info. Stay floppy.
Ima be honest we do about $700k a year probably will do about a million this year or next based on the work on the table we have. We are almost zero debt atm compared to our revenue and we are pretty cash heavy. I see so many companies that definitely look better than us but is it worth it with no money and the stress of extra debt that ain’t really making more money
Mike, I just want to let you know that I think you have grown so much as a content provider and a person and a business owner/entrepreneur. I have honestly avoided your videos for the last two years because I wasn’t a huge fan of how you were portraying your business as just only the success all the time. I felt like you really didn’t talk about the downsides back then. The other day I saw the speech you gave at a convention where you got choked up, and I realized how much you’ve grown. It really was something to see, and it completely changed my opinion of you. Now having watch this video,where these young men who should be applauded for bearing themselves in front of everyone, are showing all the mistakes that they made. That is what we all need to see and to understand. If all we would’ve shown was that those guys grew from 300,000 to 900,000 to 1 point whatever million in three years we would’ve never in 1 million years guessed how many things went wrong. I think some of this highlights only entrepreneurial UA-cam is why young men like this get so focused on their gross revenue number and not at all focused on the actual net profits. People have become obsessed with the gross revenue. I think it’s amazing to hear you tell these guys that if they worry about doing things properly that those things will take care of themselves. I’m still running mine out of my garage after four years. But I’ve got a 60% profit margin I would love to grow, but I know it’s not always roses out there. Thank you Mike for this honest portrayal of what it’s like to be an entrepreneur. I’m back on for the Andes train.
Something about this is so gross and robs any dignity in the job. People like this will bag on the big guys(rightfully so), but are basically running their business model. Shooting for growth at all cost, high turn-over, and probably scrambling for good labor.
Good stuff lol. Go back down on the price to last year's price to let them know you never needed to raise their price in the first place. Good thinkin lol
Those sales tactics are SO obviously artificial. "Oh we're probably going to sell out in the next 15min!". Every cheap/shady website, and even some reputable ones, do the same thing. This isn't a new concept to people, they know what you're doing. They don't even know how to pronounce the word scarcity (its scare-city, not scar-city). Embarassing.
These guys are very smart in ways. The prices are insanely cheap. It’s amazing they have all that capital but charge so little. These guys could kill it in Arizona. They can talk just as fast as Mike too
Listening to these two talk about image and branding in the place of high overhead is exhausting. Your customers know and refer you to others based on your reliability. Reliability is what is Critical To Customer Quality. What are your deliverables and how can you maintain a quality product for the lowest amount of cost of production (overhead)? Most of the time your customers aren’t even home to see your nice new $40,000 work truck or your new $12,500 mower. Also, this leads your customers to the impression of thinking that they are overpaying you. Find a guy with the clean old truck on the job site and you’ll find the guy who has some of the highest margins and is still under bidding the competition. If you’re looking to gain attention around town, paint or wrap your old truck a bright color… Idk in the end would you rather gross $250,000/annually and net $100,000 or gross $1,000,000 and net $100,000? Sounds like 4 times the effort for the same output to me.
i cant imagine trying to run a lawn treatment business within such a short growing window! Our business is in Florida with a year round growing window and the only marketing we have to do is make our lawns greener and thicker than the competition. 90 percent of our year to year attrition is from moving, death, divorce or loss of job. My hat is off to your marketing machine.
You know the issue I see With their company is that they seem to be wanting to be as if it was Google when it started that. It's fun, but as if it was a tech company where, if you know, Google ended up going full circle and becoming more corporate because structure works, so they come out as Ungenuine, because of the act, but I will say probably the smartest thing that they have done is customer retention where talking to the customer about specializing their service and even when the customer is not happy, you're able to lower the price just a little bit. So that they stay because customer retention is a game changer. In that, it's cheaper to keep a customer then to find the new customer
What happens if the customer already hired another service to spray fertilizer/weed control and you come along a week later and do it again and damage their lawn because you took the risk of I hope this customer will pay for our service?
@@MikeAndes I agree! Typically all companies are required to leave a lawn sign after a treatment. So if our technician notices that, then they won't perform the treatment so we don't risk burning the lawn.
Great show. Question about the auto renewal: Do you charge the card on file after the first application so there’s no time to cancel in between charge and first service?
Thanks! Yes it’s just gets charged for the first service right after it’s been completed. So basically pay as you go throughout the season. In fertilizer and weed control it’s called auto pay.
@@JamesSzojka I thought you guys have prepay for full season, so pay as you go would be after each service. I do prepay in full upfront but no auto renewal in the next year.
That was our mistake last year is that we were forcing prepays on everyone and that resulted in a lot of cancels. This year we will be roughly 20% prepay and 80% autopay. If you have anymore questions let me know. Hope that helps !
@@stevenfinley4886 exactly why we got into all concrete work.. Way higher tickets and way less competitive in my area so it’s way easier $$ and dealing with upper class people so it’s a win win
I do not agree with you being and promoting yourself as a specialist in just one field. We do everything from mowing, fert and weed control, bush trimming, irrigation and some landscaping. We can control when lawn apps are applied and control when lawns are mowed. Adding snow should be a shoe in for your area. Just take the plows off in the summer. We also lease 2 skids in addition to the one we own. We own the pushers that go on them.
He didn’t even say the whole quote A Jack of all trades is a master of none, but oftentimes better than a master of one” Also that’s what a landscape business is… real landscape companies have different crews mowing, trimming, irrigation Also y’all need to get into the snow removal, we make a killing down in boston and it’s just labor costs since we own all the equipment Commercial plowing only
holy that company would definitely piss me off spamming me that much literally all I would appreciate is a single call as the last of the snow is melting and grass starting to green a simple call saying hey we enjoyed having you as a customer last year would you like to continue this year where i can go yes or no if they drop it without a huge sales man tactic ill probably use them again in future as i know there painless to deal with and not annoying or trying to sell me something i am not looking for or want but ide definitely not appreciate a just show up and charge me or a billion calls and emails as that would be a instant nope if you don't ask and expect it you just lost a customer so glad there not one of the companies in my area anymore as they shut the shop down already enough telemarketing calls
My big question on the 33% retention rate you are considering a score is do you have to go to a lesser price a lot of times like what's the percentage of asking if they would be willing to pay yaddayadda. And how is that impacting against just showing back up the following season.
Prices are the same for any renewal customers. We might raise them next year. It was 50% retention , not 33%. The price wasn’t much of an issue. It was just calling people like 4-6 months before season starting and only doing CC prepayments. We opened up more payment options and reached out 2-3 days before and were trending at a 80% retention now
@The Dirt Life heck yea man. Glad to hear that it works better with less contact. Life saving information lol. Customers will wear someone out in full contact.
Hahahaha yeah 100%. I guess it makes sense. I hate it when companies call me trying to buy stuff. I just want to be sold once and then let them take care of it. Same goes with lawn care. Yes there are maybe 2-5% of customers who are pissed about it. But generally speaking the rest are very happy we took care of it for them without them having to talk to us. Best of luck this season !
Sounds like yall got it figured out over there and have an abundance great of guidance. I appreciate the videos, guys, the good, bad, and the ugly side. Thank you all very much, and good luck to ya'll, too.
Absolutely no problem ! Hahaha we don’t have it figured it out but I appreciate the kind words. Reach out if you have anymore questions. Always happy to help out :)
That is our new sales goal for March, it’s not revenue. The revenue is usually 300-400k per month during our lawn care season when we are actually performing the work.
OMG, I would hate to be a paying customer of this company. If you try to cancel they make it so hard to do - it’s like getting into the ring and sparing with Mike Tyson! They are young and they are learning some tough lessons - both business and life. What would I recommend? 1. Get off of UA-cam and stop oversharing. Your time is too valuable. 2. Concentrate on building your multi-million dollar business one customer at a time. 3. Stop with the sleazy customer acquisition and retention games. When you discount in order to retain a customer it makes them think they were over paying all along. I could go on, but I have said enough. Finally; I do like the energy and enthusiasm that this team has…keep those fires burning. And, best of luck for your future.
Lethbridge here! I’ve met James once when I bought a set of skid steer forks from them! Awesome operation and business model. Just a little tweaks here and there and I’m sure they will kill it this year
Spelling “dogs” like “dawgs” says everything you need to know about these clowns. After five minutes of hearing their story I figured them out. I’ll stick to what I’m doing with my lawn care business & grow slowly & debt-free.
Well that is a eye opener from someone in the same region...that pricing, this is oil country, prices rise. cost rise, why are you cutting off your legs out here?
I don't agree with pulling all stops to retain a customer. Simply find out why they want to drop you if there is something you can do about it. Then let them know you can do it and will. If they still want to drop tell them, "It's been a pleasure working with you and good luck." Looking desprate is not a professional look for any bussiness.
I agree with not being desperate. But you should still fight for each customer when you factor in the lifetime value and the fact that to acquire a customer usually costs $50-$100. It’s worth fighting and you might be able to save 20-50% of the ones you ask to cancel.
You folks are overthinking buisness, I'm 55 been self employed for over 30 years in the service industry at 2.5 million you dont need half the garbage. Just do a good job and collect $$ people read BS and you are shoveling a ton of it.
I believe you missed something there.
Hey Mike! Thank you so much for having us on the show. We learned so much from you and have implemented your advice for this season. Our team had so much fun and we loved working with your media team. Thank you so much!
My pleasure! Thanks for coming on 🙏🏼🙏🏼
I have a question for you. I like how you are able to spit out a price for services (price being standard for 0-3000) square ft. For the 20% who fall over the 3k square ft, do you have to contact them and inform them that the price is actually higher than 3k square feet. If so, how do you handle the disappointment the lead may have, when you out tell them the price has to be increased? Thanks! Great video. I’m learning a lot from it.
@@urbanrootslandscaping3874 Hey thanks so much for reaching out I'm glad you liked it!
Yes so for the 20% that fall above the range. We will call them and explain that their lawn is above the 3,000 sq.ft threshold and there will be an additional charge. Usually, they understand it because they know a larger lawn = higher price. If someone is really upset, we might price them as a size 7000 if they were measured at 8000 to help them out a little bit. Usually, there isn't much push back though!
If you have any more questions reach out anytime.
Just one more point about the sizing. It is awesome to be able to standardize it, especially for sales & customer service. All what we did was plot our customers (Y axis) vs. the size (X axis) in increments of 1000 square feet through a histogram chart and we saw the massive percentage of customers fell under the 3000 mark. If you're able to standardize the prices for 70-80% of customers I'd highly recommend it.
By the way awesome job on the business bootcamp! Seems like you have an awesome business and are doing a great job :)
@@JamesSzojka great. Thanks!
4:45 Tigran Gertz does run a lean operation. He runs his office out of a house and talked about moving equipment from job to job because he doesn't have a yard/shop space. We are the same way, first two years we lived in a townhouse with a single car garage. For the past 2-3 years we have run the business out of our shop at our personal residence doing upper 6 figures. Anything is possible.
I feel like their sales and retention tactics are causing a viscous cycle. They put so much pressure on the customer, they are going to say yes to get off the phone, knowing very well they are just going to cancel. So you have to have pay 2 people to sell/retain a customer who didn’t want the service in the first place.
I live 20min from Calgary. When I was 12 years old I spent most of my free time mowing lawns. I had a paper route, 150 everyday after school and 300 every weekend. It was something that wasnt complicated. I did this at 12 years old. I cant believe how complicated these guys have made this.
Who has a csr say “if you go with another company for all lawn services they will not be good” come on… explains why they’re losing money just hearing that 5 second call to “save” a cancellation
This guy is a super sales man. I get calls everyday and these same tactics are used.
I saw you in the youtube shorts
I see, who are you currently using for your floppy disc provider?
Picture yourself on the trip of a lifetime. Your office staff is backing up customer files and ran out of floppy discs. With your current provider only restocking when you call……your vacation just became a problem. With our subscription service, we send 30-40-50 gently used floppy discs per month no commitment needed. So that next time you run out…..BOOM 50 floppy discs arrive the next morning. Vacation goes from nightmare to who cares.
Send me your cc info.
Stay floppy.
Ima be honest we do about $700k a year probably will do about a million this year or next based on the work on the table we have. We are almost zero debt atm compared to our revenue and we are pretty cash heavy. I see so many companies that definitely look better than us but is it worth it with no money and the stress of extra debt that ain’t really making more money
Same, true!
Ain’t about looks Lmfao 🤣 I run a 6 firgure detailing business out of 1500$ 02 Astro 😁
14 trucks and your using only 7 of them. That is the biggest reason why your in debt. Your overhead is out of control.
Well. At one point they were using 14
Wow, I get get massive frat boy vibes from these dudes
I don't know why this video only has 80k. It's fucking fantastic. Mike well done man.
Referring to 15:04 have another company to refer the client to for the spring cleanups. I do that for tree trimming.
Mike Andes great job brother!
Mike, I just want to let you know that I think you have grown so much as a content provider and a person and a business owner/entrepreneur. I have honestly avoided your videos for the last two years because I wasn’t a huge fan of how you were portraying your business as just only the success all the time. I felt like you really didn’t talk about the downsides back then. The other day I saw the speech you gave at a convention where you got choked up, and I realized how much you’ve grown. It really was something to see, and it completely changed my opinion of you. Now having watch this video,where these young men who should be applauded for bearing themselves in front of everyone, are showing all the mistakes that they made. That is what we all need to see and to understand. If all we would’ve shown was that those guys grew from 300,000 to 900,000 to 1 point whatever million in three years we would’ve never in 1 million years guessed how many things went wrong. I think some of this highlights only entrepreneurial UA-cam is why young men like this get so focused on their gross revenue number and not at all focused on the actual net profits. People have become obsessed with the gross revenue. I think it’s amazing to hear you tell these guys that if they worry about doing things properly that those things will take care of themselves. I’m still running mine out of my garage after four years. But I’ve got a 60% profit margin I would love to grow, but I know it’s not always roses out there. Thank you Mike for this honest portrayal of what it’s like to be an entrepreneur. I’m back on for the Andes train.
Something about this is so gross and robs any dignity in the job. People like this will bag on the big guys(rightfully so), but are basically running their business model. Shooting for growth at all cost, high turn-over, and probably scrambling for good labor.
They are way too heavy in management.
Very well informative video Mike! very growing company in Canada, wow! so much growing pain.
Good stuff lol. Go back down on the price to last year's price to let them know you never needed to raise their price in the first place. Good thinkin lol
It was great meeting these people at Landscape Summit in Louisville!
Those sales tactics are SO obviously artificial. "Oh we're probably going to sell out in the next 15min!". Every cheap/shady website, and even some reputable ones, do the same thing. This isn't a new concept to people, they know what you're doing. They don't even know how to pronounce the word scarcity (its scare-city, not scar-city). Embarassing.
It's easy to buy stuff and eguipment.
Mike and him are 4’11 with shoes on 😂
This is the difference to commercial contracting. Don’t have to chase customers like this usually long term .
Majority of my customers are gov and commercial. If I lose a contract I’ll just downsize
I love these calls I learn so much
Those guys need a show or UA-cam channel. Awesome Canadian humor and entertaining guys
Right here my man ! youtube.com/@YardDawgs
Thanks so much! We had a lot of fun doing this a learned a lot. I appreciate it!
8:50 is HILARIOUS lol
Running out of my back building and business partners spare bedroom/garage for storage $0 a month
I need help to build my business I think after 10 years I’m gonna get tired or I might not. I might keep loving it.
These guys are very smart in ways. The prices are insanely cheap. It’s amazing they have all that capital but charge so little. These guys could kill it in Arizona.
They can talk just as fast as Mike too
🤣
Yooo I'm a young fence builder in calgary going on my third year. It looks like Liam's shop is right across from my church lol we should meet up.
Letsgoooooo! Eh! 🇨🇦
Hey Nathaniel! Yeah man swing by our place anytime. We’re right across Centre Street Church
@@MikeAndes hahah it says “translate to English” underneath your reply. I’m actually in red deer too.
And I'm in cow town too@@patricksimoneau7647
Listening to these two talk about image and branding in the place of high overhead is exhausting.
Your customers know and refer you to others based on your reliability.
Reliability is what is Critical To Customer Quality. What are your deliverables and how can you maintain a quality product for the lowest amount of cost of production (overhead)?
Most of the time your customers aren’t even home to see your nice new $40,000 work truck or your new $12,500 mower. Also, this leads your customers to the impression of thinking that they are overpaying you.
Find a guy with the clean old truck on the job site and you’ll find the guy who has some of the highest margins and is still under bidding the competition.
If you’re looking to gain attention around town, paint or wrap your old truck a bright color…
Idk in the end would you rather gross $250,000/annually and net $100,000 or gross $1,000,000 and net $100,000? Sounds like 4 times the effort for the same output to me.
Couldn’t of said it better. I agree with everything here.
A real live South Park episode!
Haha I like the energy, I could never. Having such a short season sounds rough.
Crazy how much 💰💰they were spending great episode wishing them the best
i cant imagine trying to run a lawn treatment business within such a short growing window!
Our business is in Florida with a year round growing window and the only marketing we have to do is make our lawns greener and thicker than the competition.
90 percent of our year to year attrition is from moving, death, divorce or loss of job.
My hat is off to your marketing machine.
Hahaha thanks man ! Yeah definitely tough trying to make it full time with only 5-6 months of work. All the best to you and appreciate the nice words.
You know the issue I see With their company is that they seem to be wanting to be as if it was Google when it started that. It's fun, but as if it was a tech company where, if you know, Google ended up going full circle and becoming more corporate because structure works, so they come out as Ungenuine, because of the act, but I will say probably the smartest thing that they have done is customer retention where talking to the customer about specializing their service and even when the customer is not happy, you're able to lower the price just a little bit. So that they stay because customer retention is a game changer. In that, it's cheaper to keep a customer then to find the new customer
What happens if the customer already hired another service to spray fertilizer/weed control and you come along a week later and do it again and damage their lawn because you took the risk of I hope this customer will pay for our service?
The client would be notified a few days in advance still. Also, if it was recent there would still be a chemical record sheet on the lawn likely
@@MikeAndes I agree! Typically all companies are required to leave a lawn sign after a treatment. So if our technician notices that, then they won't perform the treatment so we don't risk burning the lawn.
Great show. Question about the auto renewal: Do you charge the card on file after the first application so there’s no time to cancel in between charge and first service?
Thanks! Yes it’s just gets charged for the first service right after it’s been completed. So basically pay as you go throughout the season. In fertilizer and weed control it’s called auto pay.
@@JamesSzojka I thought you guys have prepay for full season, so pay as you go would be after each service. I do prepay in full upfront but no auto renewal in the next year.
That was our mistake last year is that we were forcing prepays on everyone and that resulted in a lot of cancels. This year we will be roughly 20% prepay and 80% autopay. If you have anymore questions let me know. Hope that helps !
We gross over half a million doing landscaping out of my dads garage lol 6 man operation
Means nothing when landscape profits are like 10%
@@stevenfinley4886 more like 35% but who knows I’m just a small town landscaper
@@stevenfinley4886 exactly why we got into all concrete work..
Way higher tickets and way less competitive in my area so it’s way easier $$ and dealing with upper class people so it’s a win win
I do not agree with you being and promoting yourself as a specialist in just one field. We do everything from mowing, fert and weed control, bush trimming, irrigation and some landscaping. We can control when lawn apps are applied and control when lawns are mowed. Adding snow should be a shoe in for your area. Just take the plows off in the summer. We also lease 2 skids in addition to the one we own. We own the pushers that go on them.
He didn’t even say the whole quote
A Jack of all trades is a master of none, but oftentimes better than a master of one”
Also that’s what a landscape business is… real landscape companies have different crews mowing, trimming, irrigation
Also y’all need to get into the snow removal, we make a killing down in boston and it’s just labor costs since we own all the equipment
Commercial plowing only
I love the idea of automatic opt in!!
is this the end of business boot camp? or will it start back up again ?
holy that company would definitely piss me off spamming me that much literally all I would appreciate is a single call as the last of the snow is melting and grass starting to green a simple call saying hey we enjoyed having you as a customer last year would you like to continue this year where i can go yes or no if they drop it without a huge sales man tactic ill probably use them again in future as i know there painless to deal with and not annoying or trying to sell me something i am not looking for or want but ide definitely not appreciate a just show up and charge me or a billion calls and emails as that would be a instant nope if you don't ask and expect it you just lost a customer so glad there not one of the companies in my area anymore as they shut the shop down already enough telemarketing calls
Agreed. At 44:00 Mike tells them :you're pissing people off over communicating'
My big question on the 33% retention rate you are considering a score is do you have to go to a lesser price a lot of times like what's the percentage of asking if they would be willing to pay yaddayadda. And how is that impacting against just showing back up the following season.
Prices are the same for any renewal customers. We might raise them next year. It was 50% retention , not 33%. The price wasn’t much of an issue. It was just calling people like 4-6 months before season starting and only doing CC prepayments. We opened up more payment options and reached out 2-3 days before and were trending at a 80% retention now
@The Dirt Life heck yea man. Glad to hear that it works better with less contact. Life saving information lol. Customers will wear someone out in full contact.
Hahahaha yeah 100%. I guess it makes sense. I hate it when companies call me trying to buy stuff. I just want to be sold once and then let them take care of it. Same goes with lawn care. Yes there are maybe 2-5% of customers who are pissed about it. But generally speaking the rest are very happy we took care of it for them without them having to talk to us. Best of luck this season !
Sounds like yall got it figured out over there and have an abundance great of guidance. I appreciate the videos, guys, the good, bad, and the ugly side. Thank you all very much, and good luck to ya'll, too.
Absolutely no problem ! Hahaha we don’t have it figured it out but I appreciate the kind words. Reach out if you have anymore questions. Always happy to help out :)
what industry?
$25k months? I do that solo as a window cleaner at least 4 times a year peak months…
That is our new sales goal for March, it’s not revenue. The revenue is usually 300-400k per month during our lawn care season when we are actually performing the work.
@@JamesSzojka only 300k-400k? You need to listen to Mike more
Tell me how?
@@jaceweeks5306 by cleaning windows… that’s how
How much was the plastic lockbox you bought to lock the credit cards in to save money? 😂
OMG, I would hate to be a paying customer of this company. If you try to cancel they make it so hard to do - it’s like getting into the ring and sparing with Mike Tyson! They are young and they are learning some tough lessons - both business and life. What would I recommend? 1. Get off of UA-cam and stop oversharing. Your time is too valuable. 2. Concentrate on building your multi-million dollar business one customer at a time. 3. Stop with the sleazy customer acquisition and retention games. When you discount in order to retain a customer it makes them think they were over paying all along. I could go on, but I have said enough. Finally; I do like the energy and enthusiasm that this team has…keep those fires burning. And, best of luck for your future.
Tell him to start doing winter services
These guys sales are to pushie for me....u have 24 hours to get this discount...
I agree. All this shouty salesman high pressure sales bs is a hard no from me
Tell them to go sit back down in the chairs?
No! 👎 way I live in reddeer these guys live in Calgary!
Edmonton here 👍
@@EuroYardService 👍👍
Small world guys ! Good luck this season !
@@JamesSzojka thanks man you too 🙏
Lethbridge here! I’ve met James once when I bought a set of skid steer forks from them! Awesome operation and business model. Just a little tweaks here and there and I’m sure they will kill it this year
Spelling “dogs” like “dawgs” says everything you need to know about these clowns.
After five minutes of hearing their story I figured them out. I’ll stick to what I’m doing with my lawn care business & grow slowly & debt-free.
Still has to read off a piece of paper!
You get what you deserve!
So they own google?
These guys remind me of vacuum sales men , get of my porch .
They seem more like a high pressure sales team..
This gives me slimy feelings. I feel like I’m listening to car salesman.
Well that is a eye opener from someone in the same region...that pricing, this is oil country, prices rise. cost rise, why are you cutting off your legs out here?
They should call this the narcissist show, what a bunch of tools......geeez.
The level of distrust and the disingenuity this guy puts off, makes me sick to my stomach. I couldn't imagine doing business or working for him.
I have gave away a free service just to save a client
255k in debt is nothing 🤣🤣. Thats a spring mulch bill for a month to a supplier
Mikey, I love 69k subs, but I rather see 💯 k subs
Those women are just waiting for a meal
🔥🔥🔥🔥
Dirt Life!
Solution: Hide Liam and have him not talk to the customers ever.
Dear lord just listening to these guys try to retain customers explains why they have such a low retention rate. I’d cancel after the first month lol.
Wana be
I would not let a dog take care of my lawn. Try organic.
Was this real???😂😂
Absolutely 😀 you can meet them at Landscape Summit
Ha ha ha!
That hair cut cost more than his company! Please 🛑
She's liyin
These guys are annoying
First
I did 1.6 mil last year with 1 truck and 5 guys
TRU-ORGANICS