I can certai ly relate to her i was a addict and alcoholic for 12 years and am now 13 months sober and people have no idea how hard it is to get sober and dont understand that we dont choose to be addicts once addicted its very hard to escape that and people love to judge and place stigmas on addicts and have no idea the internal torture we go through and i was homeless for 10 months living out of abandoned buildings or anywhere i could find or being in a blizzard in buffalo new york freezing and not sleeping just to keep yourself warm and survive people need to educate themselves and understand addiction rather then judge and frown on addicts.
@@briangleason5597we always worked but at one time I wonder if we were all equal like back before cave men did we always have alphas with more perks and stuff now it’s money back then it was food women and shelter I believe we never been equal as a species and even if we all had same amount of wealth you would still have people running your life’s it’s just back then was less people means you run your life more less rules less wants and now we see everything with the internet so we want more then ever humans pretty brutal species even though were mammals and animals just like a pig just different purpose on earth different design for nature wtf was our original purpose are we still doing it did we do it and not die off yet it’s only a matter of time idk humans worst life form in known history besides that algae that covered the entire sea causing one of the worlds worst mass extinction was before the Permian period back when life was only in water before stuff crawled on land damn near killed all life on earth cause all life was under the water not on land but something survived and became us through millions of years that algae almost killed everything at one time the main life form on earth was a coral like creature just miles of it back when all land was in big chunks and ocean was way way bigger and all connected could sail for long long time with out seeing land back then ❤
That Dishwasher guy is a legend. It's the type of person you're lucky to ever meet in your lifetime. May god or whatever there is bless him with success and health.
@Ivan C; Thanks Ivan C, for giving propers to the dishwasher! I was a dishwasher/bar back a long time ago, then moved to a server/prep-cook, bartender, and with bartending I paid my way through culinary school, and became a Chef. So, it's nice to hear someone giving the little guys/gals a shout once in a while. Man, if you want to have a career in the Hospitality Industry, all ya need is to get your foot in the door and stay focused and willing to learn. Most places anymore will even pay your way through school as long as you give back the favor with honesty. But anyway, thanks again Ivan, that was a nice gesture. P.S. This comment is also for Barnes466. Thanks homey. Aaron Andrew.
Mark Mark Why not? Does God only deserve a prayer when He gave the humans everything they ask for, never testing them and never gives them a challenge?
@@parisisamoveablefeast3945 So you praise a "God" who makes people blind. Your point is moot anyway, there are no "Gods". Greatest scam in human history.
I cried when Ryan said he was blind. I'm blind in my left eye from optic neuritis because of an infection of the optic nerve. He's worse off than I am, and I give him kudos for doing that most people wouldn't do! God bless him!
This is uplifting to say the least. I am proud of these people even if i don't know them. It is refreshing to see a company/boss listen to his employees and rewarding them for their hardwork, loyalty, dedication in light of their personal problems. May all bosses see this and get inspired by it and do the same. We would be a happier world!
@@nicklubrino2606 He can work though. Just because you're disabled doesn't mean you have to live on benefits and waste away. I'm disabled and work too, I'm also blind just like the guy in the video. I spent 2yrs on disability and it's mind numbing and soul destroying. You feel like you're useless and life left you by the wayside. If someone can't work then of course that support should be there, but if someone can work and they want to, that should also be an option.
@@impablomations I’m disabled too on disability. I know what you mean, but I cannot work. My disability has caused brain damage and made me stupid. I’m always thinking about suicide. The last 10 years has gone by so fast.
All the employees know they’re on camera and know not to be a jerk, so they’re all nice to the trainee. I started out as a busboy, when I was 16, and I know that’s the case.
@@nicklubrino2606you need to see the one in a gym i forgot the name but one girl employe got fired she was a real jerk that was so crazy i wanted to go slap her!!
Wow this guy actually genuinely cares for his employees, and not just as employees but as fellow human beings. You don’t see these kinds of things enough these days 😕
Everyday every sever and customer service associate has to live and go to work like this. Its truly disgusting how people treat those in the service industry.
We're told.to suck it up and smile but it is truly soul crushing to sit and get berated by a customer for a minor mistake or none at all. they just want someone to yell at and find the person at the bottom of the food chain to do it to. I have been bullied, sexually harassed, and degraded while working as a cashier at a large warehouse company, by both customers and employees with zero support from management. God forbid I stand up for myself and piss off a customer. They would sooner let someone go than to support their employees.
The dishwasher was such an Awesome young man, love how he isn't using his disability to just sit at home and do nothing (I'm disabled myself ,I'm wheelchair bound) and I hate it when people use it as an excuse to do nothing, yeah I understand that sometimes it's almost impossible to work for some and I respect that, but there are still so many things we can do (he's a really Good ambassador for the young disabled and I have total respect for him I really do) Well done young man!!! ♥️ xXx
Your comment would have been a lot more convincing if you left out the "I'm disabled myself, I'm wheelchair bound" part that was completely irrelevant other than getting attention to yourself. The comment was supposed to be about him, not you.
@@markmark5269 not attention seeking just my own opinion (and if my being in a wheelchair offends you that's your fucking problem Dickhead, I made a nice comment about the young man so no need for you to be rude was there, (get a life keyboard troll) your comment about me says more about you than it does me was just explaining why I have respect for this young man
@@denisefanelli9232 Once again you have to let everyone know you're in a wheelchair. That doesn't offend me at all, your self serving is what offends me.
Just got home from my job as a dishwasher (third day and first job in a year [im 17]) and my feet/hands hurt just looking at the rack of dishes. Also, I cannot even imagine doing my job while being legally blind. All props to Ryan, he's absolutely amazing!
Kudos to all restaurant workers. I could never do the job. I try to always show gratitude and mercy to them because not everyone is cut out for this job.
I got hired as a dishwasher for this company. I don't mind the odors, the pile-up, the noise, the hours. Ironically the worst part of the job is not the job itself, but where I live. A rooming house and dealing with noises and conflict and the commuting time. I am switching over to my own apartment and being closer to work which would be a huge relief.
I truly loved this show. Its new to me but, the idea of listening and appreciating the working folk is awesome. Their work ethic and dedication is priceless. Glad some rewards were given to inspire them. The knives are a major risk that need to be addressed and a second person should be added for that work load.
I hope they added another sink, so the dirty plates can be sorted and rinsed under warm water before going into racks and into the really hot water. No reason any dishwash person should have their hands in or under scalding hot water. Loved the show though. Obviously a really good company.
I Love watching this show. It humbles me , grounds me, and makes go back to work with a much better attitude. I never knew this existed until I stumbled upon it in You Tube.
As a manager myself, I am moved by this video. However, I feel the golden opportunity was missed. Most people want to hear a heartfelt thanks but, more importantly, people want to hear that they are needed and appreciated. Consequently, when you ask for help, you are more likely to receive help, even when someone is helping you with their own responsibility. A public thanks goes a long way.
I feel like if the person is saying thanks because they feel grateful, then people do feel appreciated. Fairly closely intertwined with making people feel/know they’re valued.
How was it missed? He said a restaurant is only as good as his employees and he accredited his employees for the greatness his restaurant has achieved so I don’t think there was an opportunity missed what he said he spoke volumes
Some examples of truly great leadership all around. All of these individuals work hard to better themselves and others, giving a positive light to the East Side Mario's Corporation. I'd be honored to serve side by side with each one of them.
East Side Mario's uses $60K to make a magnanimous gesture to four employees, and in return, gets a 45 minute infomercial about how awesome they are. Money well spent.
I’ve seen several Canadian edition episodes, and he was one of the most generous bosses. Some were giving a weekend vacation or a plane trip within North America. THIS BOSS UNDERSTANDS
more owners need to find out just what their workers go through to keep their company going .they are the backbone that brings in the money. East Side Mario's seems to be a wonderful place to work and nice place to eat a meal. you all seem to have some great workers in fact you might have some of the best. must be a great place to work at to start with .so nice of youall to step in and help in the ways that you did . this is what people are suppose to do, help your brothers and sisters and what a world it would be. things like this make me feel better about things when so much is going on in the world now. BLESSINGS TO ALL
What a nice man. Hats off to him. And he really made out well with his employees, they were all decent people. Must be his place was nice to work for to begin with. Again, hats off to the CEO, what a nice man.
This is my position, first of all, every one of the employees should have received a $15,000 dollar check on top of the gifts given! This is one of the best Undercover Boss series!
All the employees know they’re on camera and know not to be a jerk, so they’re all nice to the trainee. I started out as a busboy when I was 16, and I know that’s the case.
Glad to see John, the CEO doesn't belong behind the restaurant counter or kitchen, and truly belongs staying behind his corporate desk. The grunts in the restaurant make John, and his corporate cronies comfy in the executive suite, and RICH.
these employees work so hard every day. they should get bonus check every year for hard work they do.......... it comes a time to retire don't wait till your health is gone.. my father was one of this people waiting to long to retire his health went down hill so even if your a business owner its best to resign and let your family take over business you sit in back ground watching only step in when your in need to do so.. enjoy life
True..but statistics show that those who retire early wish they hadn't...As we all know it's a tough financial world out there and it's going to get harder..Some people choose to work longer even if it is hard physically ...
@@chriskowalski7038 it depends on which generation you are referring to and what industry they were in. Government workers in Canada, for example, tend to retire at 53. The self-employed, by contrast, tend not to retire ever. Then there's the inbetweeners that are neither self-employed nor government workers...read...the majority. They tend to get the worst deal. They often come out of retirement. They are more likely to end up unemployed and more often. Further, as a result of the aforementioned, they have the biggest difficulties with saving for retirement. For the largest class of workers, education has a near invisible impact. There are only so many executive and management positions available in a country with 38 million people. Not only does our economy need a full rethink, our political entrenchments need to be flipped on their heads.
@Matt smith..Not sure about your comment...I have a government pension and the earliest it allows me to retire is 55..My parents are retired and doing ok but they were very frugal throughout their lives so much so that we went without for most of our lives...I read a blog that my government pension offers on the website and from what i read most people that retire early wished they worked a few years longer..
5 років тому+2
This boss is a cheap ass, he could have given them more.
Great episode. Numbers only tell you so much, but seeing the work, Frontline in action really tells you so much. This episode was the perfect example of our of touch execs, but it gave him so much information. I commend the CEO efforts with zero hands on experience. I bet he has a whole new appreciation of the workers.
Well I'm in tears watching Ryan..I've not watched the reveal yet as just had to post this saying how much I respect this guy..then saw the post saying he's been world champion 3 times..way to go Ryan
I would hope that after experiencing the difficulty of the jobs the companies employees perform, that they would raise their workforces wages at least 50 cents an hour, or even better up to a dollar. They deserve it.
Waiting tables is an art. I was an excellent server. I worked part-time on weekends for 20 years to supplement my income. I enjoyed every second of it.
We use to go to East side Mario’s in Newport RI. We were so disappointed when it closed it was in the neighboring town in Middletown RI. Newport is a very tourist city so we only visited it a couple times a year. We miss it so much
I wish he would have done more for the blind guy and remove him from the dish pit...give him a safer job because his hands are all burnt. there's more that you can do for a blind guy, like find out if he has an education and why is he washing dishes, coz the blind guy look intelligent.
j yeah I’m not sure bro, those championships put him in the sight of very important people in his hobby activity. This boss isn’t an idiot he knows the opportunity is way bigger than giving him a “safer” job. I’d rather get the chance to show off being a legally blind athlete while televised than a better job at a fast food restaurant.
Chaython Meredith, It's very very rude and ignorant to call names handicapped person, I wish your mama would raise you better, with more respect to all kinds of people!! You should applaud him for working in his condition, not put him down! SHAME ON YOU!!!
Bint Dubai, i agree with you. It's so sad to make fun of the handicap at least he's working. There's a lot of sighted people that can work and refuse to work.
Chaython Meredith - Did you have an actual point with your comment or was it designed to just make yourself feel better using your sophomoric pretentious wit? Please refrain from making dumbass disrespectful and offensive comments in the future and make UA-cam a better place.
I know my upper management wouldn’t care. Cut throat survival! They are all alpha’s and need people to step on and eat. These bosses are getting TV exposure… otherwise very sadly wouldnt be sooo generous. Despite that, this show is good.
I have to say I have never been in a situation in the resturaunt industry where I'm teaching someone and then I go and sit with them and eat nachos and tell them all about my personal life. Kudos to her for making him comfortable I guess?
It's wasn't a shock to see morios experience in accounting transpired into his business today in the fast food industry. Although this brand was in need of a revamp this episode shows the important of the social methods used to help his business stans afloat with today's social construct
I wish John Rothschild had come to Brockville, Ontario. The East Side Mario's closed down and has been vacant for about 3 years. I miss this restaurant
Robin Adams that's just about anywhere you go and having higher level management around wouldn't really make a difference. It should, but all they care about is money and appearances.
I worked in a toxic environment for many years, everyone was so unprofessional in an atmosphere where we were all educated professionals with skills in that field. There was only one person at work, I would hang out with, still to this day, and he got me fired. It was the best thing that ever happened to me.I never lose sleep over my new job! The company closed down a few years later, I ended up with an awesome new job, almost double the pay, and my buddy got a minimum wage job. We still plat tennis together, I buy the balls, cause he's poor!
Please wear gloves when preparing or working with food and make sure your employees throw away their gloves when they go to the bathroom as gloves can be lifesavers or health hazards- One health inspector told me that customers have a false sense of security when they see a kitchen worker/cook/prep worker wearing gloves but that person if he/she goes to the bathroom and doesn't change their gloves then its all a waste.
So true. I've watched people not change their gloves and if someone is a vegitarian or have allergies and they are touching everything over and over it causes cross contamination too
Gloves are useless if not paired with proper hand washing. Some times it’s necessary to wear gloves in food handling are if the person has long nails (which they shouldn’t) because it’s hard to clean them properly or if the person has a cut. Otherwise, as long as hands are washed and sanitized, they shouldn’t be necessary.
Notice the pizza/salad making lady wipe her nose with her bare wrist (not even wearing gloves) then happily going back to preparing your delicious food.....
Hard work ,passion for what you do and a great personality takes you a long way. The rewards can b astanomical in the end.❤🙏🏼👍💪✌️🇺🇸. Everyone one of those employees are heros in my book.
East side marios was the best 10-15 years ago. Haven't been to one in years since there are none local to me within reasonable driving distance. if they can get back on top, it's a good thing. Great food always
It is nice to see thousands and thousands of $$$ to a handful of employees on TV , there is hundreds of them that we don't see that also has amazing stories and they get nothing ......
Not all the businesses but some pass on great benefits to the employees too such as health care, pay rises, child care expenses, new equipment, training. So they might not get money but they get better working conditions, better equipment and environment and then if they have negative or horrid employees to make it a better working environment
Ryan has been the reining world champion for the jump 2015, 2017 & 2019 go Ryan !!!
Wow. Congratulations Ryan
This mada me cry .
Thank you, I was wondering how Ryan went
Brilliant news. Thankyou.
Absolutely incredible Ryan!! You are amazing
Kudos to the girl that recovered from addiction, what a beautiful example. Great brave young woman.
Sam T I wished my daughter would’ve at least tried.
Alvaro aka Tico Tried what?
Sam T She looks like shes carrying a load of crack in her pants 🤣
I can certai ly relate to her i was a addict and alcoholic for 12 years and am now 13 months sober and people have no idea how hard it is to get sober and dont understand that we dont choose to be addicts once addicted its very hard to escape that and people love to judge and place stigmas on addicts and have no idea the internal torture we go through and i was homeless for 10 months living out of abandoned buildings or anywhere i could find or being in a blizzard in buffalo new york freezing and not sleeping just to keep yourself warm and survive people need to educate themselves and understand addiction rather then judge and frown on addicts.
not true story, she's my sister,
all of it was on the script
As a Canadian myself, I was very proud that you helped these people. They work so very hard & don’t get paid nearly enough.
They could always pay their employees more… that’s a possibility but that would cost them more than a couple thousand dollars
@@emmathomson2584
I have seen
They have to spend $200,000 somewhere...
Either on staff or upgrades
As have to pay for advertising privileges are free
Same in America We grab our ankles also.
@@briangleason5597we always worked but at one time I wonder if we were all equal like back before cave men did we always have alphas with more perks and stuff now it’s money back then it was food women and shelter I believe we never been equal as a species and even if we all had same amount of wealth you would still have people running your life’s it’s just back then was less people means you run your life more less rules less wants and now we see everything with the internet so we want more then ever humans pretty brutal species even though were mammals and animals just like a pig just different purpose on earth different design for nature wtf was our original purpose are we still doing it did we do it and not die off yet it’s only a matter of time idk humans worst life form in known history besides that algae that covered the entire sea causing one of the worlds worst mass extinction was before the Permian period back when life was only in water before stuff crawled on land damn near killed all life on earth cause all life was under the water not on land but something survived and became us through millions of years that algae almost killed everything at one time the main life form on earth was a coral like creature just miles of it back when all land was in big chunks and ocean was way way bigger and all connected could sail for long long time with out seeing land back then ❤
❤
That Dishwasher guy is a legend. It's the type of person you're lucky to ever meet in your lifetime. May god or whatever there is bless him with success and health.
I agree
I loved the undercover boss, so real and even admitting his errors with his own family. He was also so appreciative of the people who worked for him.
To the dishwasher kid, your my hero dawg grinding it out every day and still doing what your passionate for , getting after it.
@Ivan C; Thanks Ivan C, for giving propers to the dishwasher! I was a dishwasher/bar back a long time ago, then moved to a server/prep-cook, bartender, and with bartending I paid my way through culinary school, and became a Chef. So, it's nice to hear someone giving the little guys/gals a shout once in a while.
Man, if you want to have a career in the Hospitality Industry, all ya need is to get your foot in the door and stay focused and willing to learn. Most places anymore will even pay your way through school as long as you give back the favor with honesty.
But anyway, thanks again Ivan, that was a nice gesture.
P.S. This comment is also for Barnes466. Thanks homey.
Aaron Andrew.
Dish lifeee, respect to the homie
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damn the dishwasher made me cry...he's soo humble...i pray God bless him very much
Are you praying to the same God who made him blind?
I think God places people like the dishwasher around us to help all of us grow and reach higher. Like the boss, the dishwasher is an undercover angel.
Mark Mark Why not? Does God only deserve a prayer when He gave the humans everything they ask for, never testing them and never gives them a challenge?
@@parisisamoveablefeast3945 So you praise a "God" who makes people blind. Your point is moot anyway, there are no "Gods". Greatest scam in human history.
God isn't real!
"Things like that don't happen to little people like me"
That broke my fucking heart.. she deserves the world! God bless her
It made me sad to hear a woman refer to herself as a little person in the world. Our society has a long way to go.
You are not a little people … you are brave and a bright light
You deserve the best and are important
It’s usually the uber rich, like Leona Helmsley, that refers to regular folks as “little people.”
@@arthurriley6926yes... We must all start believing every soul is precious.
I cried when Ryan said he was blind. I'm blind in my left eye from optic neuritis because of an infection of the optic nerve. He's worse off than I am, and I give him kudos for doing that most people wouldn't do! God bless him!
I was thinking maybe they could cover that one might with some sort of translucent sheet to dim the light.
Respect, wish you well for 2025
This is uplifting to say the least. I am proud of these people even if i don't know them. It is refreshing to see a company/boss listen to his employees and rewarding them for their hardwork, loyalty, dedication in light of their personal problems. May all bosses see this and get inspired by it and do the same. We would be a happier world!
God bless this kid he is losing his eyesight but he still gets up and goes to work people need to take a lesson from this young man🙏🏻🙏🏻🙏🏻
Why isn’t he on disability? Doesn’t Canada have a pension for people that can’t work?
@nicklubrino2606 we do they make it hard too approved for it have to see doctors and suck and verified
@@nicklubrino2606 He can work though. Just because you're disabled doesn't mean you have to live on benefits and waste away. I'm disabled and work too, I'm also blind just like the guy in the video. I spent 2yrs on disability and it's mind numbing and soul destroying. You feel like you're useless and life left you by the wayside. If someone can't work then of course that support should be there, but if someone can work and they want to, that should also be an option.
@@impablomations I’m disabled too on disability. I know what you mean, but I cannot work. My disability has caused brain damage and made me stupid. I’m always thinking about suicide. The last 10 years has gone by so fast.
I love these shows and seeing the reactions of the employees at the end usually gets me choked up. They're the real heroes of everyday life!
All the employees know they’re on camera and know not to be a jerk, so they’re all nice to the trainee. I started out as a busboy, when I was 16, and I know that’s the case.
@@nicklubrino2606you need to see the one in a gym i forgot the name but one girl employe got fired she was a real jerk that was so crazy i wanted to go slap her!!
The chef should be paid GRANDS, he is amazingly quick in cooking and having fun at the same time. He's Gr8!
and so nice and helpful to new people! starting a new job is so stressful....this chef is excellent!
all chef's got that moves
Are you a chef ? If you are Re-heating commissary food.
@@sheteg1 I wish I am a chef
Legit! He needed to be promoted!
Wow this guy actually genuinely cares for his employees, and not just as employees but as fellow human beings. You don’t see these kinds of things enough these days 😕
Imagine being a server, having a constant headache that doesn't go away, having to deal with people's bs and doing so with a smile, that's a trooper.
Everyday every sever and customer service associate has to live and go to work like this. Its truly disgusting how people treat those in the service industry.
We're told.to suck it up and smile but it is truly soul crushing to sit and get berated by a customer for a minor mistake or none at all. they just want someone to yell at and find the person at the bottom of the food chain to do it to. I have been bullied, sexually harassed, and degraded while working as a cashier at a large warehouse company, by both customers and employees with zero support from management. God forbid I stand up for myself and piss off a customer. They would sooner let someone go than to support their employees.
Seriously, what a privilege to work with someone like Luke in that type of kitchen environment.. He's awesome just like his personality.
I've worked with Luke before. He's as awesome in person as he is on the show.
Love Ryan the dishwasher blind and still works ! What an amazing chap
The dishwasher was such an Awesome young man, love how he isn't using his disability to just sit at home and do nothing (I'm disabled myself ,I'm wheelchair bound) and I hate it when people use it as an excuse to do nothing, yeah I understand that sometimes it's almost impossible to work for some and I respect that, but there are still so many things we can do (he's a really Good ambassador for the young disabled and I have total respect for him I really do) Well done young man!!! ♥️ xXx
Your comment would have been a lot more convincing if you left out the "I'm disabled myself, I'm wheelchair bound" part that was completely irrelevant other than getting attention to yourself. The comment was supposed to be about him, not you.
@@markmark5269 not attention seeking just my own opinion (and if my being in a wheelchair offends you that's your fucking problem Dickhead, I made a nice comment about the young man so no need for you to be rude was there, (get a life keyboard troll) your comment about me says more about you than it does me was just explaining why I have respect for this young man
@@denisefanelli9232 Once again you have to let everyone know you're in a wheelchair. That doesn't offend me at all, your self serving is what offends me.
@@markmark5269 you're doing the most bro like or dislike the comment an move on
@@ShortGirlNia Sorry, I can only read English.
Just got home from my job as a dishwasher (third day and first job in a year [im 17]) and my feet/hands hurt just looking at the rack of dishes. Also, I cannot even imagine doing my job while being legally blind. All props to Ryan, he's absolutely amazing!
Just keep in mind not to do it for life, such a boring and meaningless job. Did it but ever knew would leave it soon.
Done it myself....but just remember that it's easier to get a job when you have one...keep at it and if you're lucky you'll find one you love
you still got it?
Start as the dishwasher and end owning your own restaurant. 👍
Kudos to all restaurant workers. I could never do the job. I try to always show gratitude and mercy to them because not everyone is cut out for this job.
Props to that head chef. Gordon would love him!
hes good at this yeah but its hard to fuck up pasta when everything is ready to go and all you gotta do is heat it up
Yes he totally would!
Kitchen manager, not chef.
I got hired as a dishwasher for this company. I don't mind the odors, the pile-up, the noise, the hours. Ironically the worst part of the job is not the job itself, but where I live. A rooming house and dealing with noises and conflict and the commuting time. I am switching over to my own apartment and being closer to work which would be a huge relief.
Roswell01Area51 thanks
I truly loved this show. Its new to me but, the idea of listening and appreciating the working folk is awesome. Their work ethic and dedication is priceless. Glad some rewards were given to inspire them.
The knives are a major risk that need to be addressed and a second person should be added for that work load.
I hope they added another sink, so the dirty plates can be sorted and rinsed under warm water before going into racks and into the really hot water. No reason any dishwash person should have their hands in or under scalding hot water.
Loved the show though. Obviously a really good company.
Adding a separate container for those knives would work also. Then Ryan would know what he's dealing with.
I Love watching this show. It humbles me , grounds me, and makes go back to work with a much better attitude. I never knew this existed until I stumbled upon it in You Tube.
I admire the dishwasher.. he is such an inspiration to anybody and everybody.. what an awesome individual.. keep on keeping on..
As a manager myself, I am moved by this video. However, I feel the golden opportunity was missed. Most people want to hear a heartfelt thanks but, more importantly, people want to hear that they are needed and appreciated. Consequently, when you ask for help, you are more likely to receive help, even when someone is helping you with their own responsibility. A public thanks goes a long way.
That's literally all I ask for from my employer is to hear that my work is appreciated.
I feel like if the person is saying thanks because they feel grateful, then people do feel appreciated. Fairly closely intertwined with making people feel/know they’re valued.
How was it missed? He said a restaurant is only as good as his employees and he accredited his employees for the greatness his restaurant has achieved so I don’t think there was an opportunity missed what he said he spoke volumes
Some examples of truly great leadership all around. All of these individuals work hard to better themselves and others, giving a positive light to the East Side Mario's Corporation. I'd be honored to serve side by side with each one of them.
East Side Mario's uses $60K to make a magnanimous gesture to four employees, and in return, gets a 45 minute infomercial about how awesome they are.
Money well spent.
Finally someone who gets it. Everybody benifits from this. The ceo, the restaurant, and by extension rank and file.
Yes, and that is a *good* thing!
Rank and file if you ask them, I believe would be happy with a raise in their wages, and not a 10 or 15 cent one, but a least a 50 cent one.
what you thought ?
and pay the servers less than minimum wage. not a hero..a rich white guy taking advantage...again.
Love this show, love East Side Mario's and love how the hard working employees receive recognition for their dedication and hard work.
All of them are a bunch of happy and dedicated employees that have been a dream of many employers. Kudos to all of them.
Very emotional at the ending the Boss is a very genuine good hearted man.Its very noble to make a change in someone's life.great documentary 👍
Excellent episode, Excellent display of young hard working people
Those employees are the backbone, heart and soul of East Side Mario's!!!!
I hope Ryan is given greatness. He is an inspiration. Thank you for this opportunity to witness that there are tv programs. Thank you ❤❤❤
Luke!! The BOSS man!! Great at training.. He is so calm .. I can't even imagine.. What a MAN!!
I’ve seen several Canadian edition episodes, and he was one of the most generous bosses. Some were giving a weekend vacation or a plane trip within North America. THIS BOSS UNDERSTANDS
Bless them all for there dedication and to the boss for having a good heart and ears.
Awesome! Generosity and kind words of the boss are quite a thing to learn and emulate in day to day life.
more owners need to find out just what their workers go through to keep their company going .they are the backbone that brings in the money. East Side Mario's seems to be a wonderful place to work and nice place to eat a meal. you all seem to have some great workers in fact you might have some of the best. must be a great place to work at to start with .so nice of youall to step in and help in the ways that you did . this is what people are suppose to do, help your brothers and sisters and what a world it would be. things like this make me feel better about things when so much is going on in the world now. BLESSINGS TO ALL
What a nice man. Hats off to him. And he really made out well with his employees, they were all decent people. Must be his place was nice to work for to begin with. Again, hats off to the CEO, what a nice man.
I like the chef who says,," do I still have a job?"
Now, CEO was great. May his business grow abundantly with showers of blessing. Thank You for blessing such great workers...
Wow, I cried. Thank you for the love shared here
so heart warming !! everyone was so unique and worked so hard what touching stories !!
This company has a wonderful and hardworking Staff.Kudos.
Wow, love Ryan. I wish you all the best for the future and many more championships in your life.With love from Sydney Australia
This is my position, first of all, every one of the employees should have received a $15,000 dollar check on top of the gifts given! This is one of the best Undercover Boss series!
i love this boss would love to meet him his so compassionate
thank you kind man
It amazes me how patient the employees are when some 'unknown' newbie comes in with no idea & no feel for the job.
All the employees know they’re on camera and know not to be a jerk, so they’re all nice to the trainee. I started out as a busboy when I was 16, and I know that’s the case.
They’re paitent and nice to the trainee because they know they’re on camera.
Glad to see John, the CEO doesn't belong behind the restaurant counter or kitchen, and truly belongs staying behind his corporate desk. The grunts in the restaurant make John, and his corporate cronies comfy in the executive suite, and RICH.
these employees work so hard every day. they should get bonus check every year for hard work they do.......... it comes a time to retire don't wait till your health is gone.. my father was one of this people waiting to long to retire his health went down hill so even if your a business owner its best to resign and let your family take over business you sit in back ground watching only step in when your in need to do so.. enjoy life
True that, we have been fed a lie. You don't need to work 20-30 years to enjoy life. The world is yours.
True..but statistics show that those who retire early wish they hadn't...As we all know it's a tough financial world out there and it's going to get harder..Some people choose to work longer even if it is hard physically ...
@@chriskowalski7038 it depends on which generation you are referring to and what industry they were in. Government workers in Canada, for example, tend to retire at 53. The self-employed, by contrast, tend not to retire ever. Then there's the inbetweeners that are neither self-employed nor government workers...read...the majority. They tend to get the worst deal. They often come out of retirement. They are more likely to end up unemployed and more often. Further, as a result of the aforementioned, they have the biggest difficulties with saving for retirement. For the largest class of workers, education has a near invisible impact. There are only so many executive and management positions available in a country with 38 million people. Not only does our economy need a full rethink, our political entrenchments need to be flipped on their heads.
@Matt smith..Not sure about your comment...I have a government pension and the earliest it allows me to retire is 55..My parents are retired and doing ok but they were very frugal throughout their lives so much so that we went without for most of our lives...I read a blog that my government pension offers on the website and from what i read most people that retire early wished they worked a few years longer..
This boss is a cheap ass, he could have given them more.
This young kid Ryan was amazing to be legally blind life is sure good for him what he can do God bless him
The are amazing people. The CEO and the employees who help to make his restaurants a a succes.🌷
To the dishwasher guy....wish there was more humble people on the planet like you...an you are a champion
Awesome episode! What a great benevolent gentleman!
What a humble honest man, Ryan, god bless you👍🏻
I immediately had tears in my eyes for Brayan, I admire him so so so much, may God bless him!! I wish him all the best in his life
Great episode. Numbers only tell you so much, but seeing the work, Frontline in action really tells you so much.
This episode was the perfect example of our of touch execs, but it gave him so much information.
I commend the CEO efforts with zero hands on experience. I bet he has a whole new appreciation of the workers.
these guys are great leaders. lucky to the company to have a team like this.
Well I'm in tears watching Ryan..I've not watched the reveal yet as just had to post this saying how much I respect this guy..then saw the post saying he's been world champion 3 times..way to go Ryan
This kid just blew every lazy man's excuse for not working out of the water. He just raise the bar. GREAT JOB!
No he didn’t pan handlers go to work before me . I sleep till 3
I enjoy hearing everyone’s story on these shows.
good on that blind guy he's so good at what he's doing and puts more effort than normal people.
L
Wellllllll done,Ryan! 👍👍👍keep it up ......🎶🎶🎶💜💜
I would hope that after experiencing the difficulty of the jobs the companies employees perform, that they would raise their workforces wages at least 50 cents an hour, or even better up to a dollar. They deserve it.
Or they don`t, just like most that think they "deserve" it.
Great stories....bravo to all the wonderful employees
Very honest boss also the understanding of people needs a great +
Waiting tables is an art. I was an excellent server. I worked part-time on weekends for 20 years to supplement my income. I enjoyed every second of it.
Ryan ,wow I'm speechless; you're amazing, thank you so much for teaching all of us that nothing is impossible 🙂
We use to go to East side Mario’s in Newport RI. We were so disappointed when it closed it was in the neighboring town in Middletown RI. Newport is a very tourist city so we only visited it a couple times a year. We miss it so much
now I have seen all the undercover boss episodes and seeing the canadian version I must stay this is more original
No idea if this is the same Rothchild family from the early 1900's but it is nice to see a CEO have respect for the common workers.
West Side Luigi's.
👍
2 years later, i came looking for this comment, i was not disappointed.
You're playing with fire
I've been the new guy slowing things down and I've been the mentor getting slowed down by the new guy. Gotta love the learning curve lol
I wish he would have done more for the blind guy and remove him from the dish pit...give him a safer job because his hands are all burnt. there's more that you can do for a blind guy, like find out if he has an education and why is he washing dishes, coz the blind guy look intelligent.
j yeah I’m not sure bro, those championships put him in the sight of very important people in his hobby activity. This boss isn’t an idiot he knows the opportunity is way bigger than giving him a “safer” job. I’d rather get the chance to show off being a legally blind athlete while televised than a better job at a fast food restaurant.
he's a mentally challenged blind midget
Chaython Meredith, It's very very rude and ignorant to call names handicapped person, I wish your mama would raise you better, with more respect to all kinds of people!! You should applaud him for working in his condition, not put him down! SHAME ON YOU!!!
Bint Dubai, i agree with you. It's so sad to make fun of the handicap at least he's working. There's a lot of sighted people that can work and refuse to work.
Chaython Meredith - Did you have an actual point with your comment or was it designed to just make yourself feel better using your sophomoric pretentious wit? Please refrain from making dumbass disrespectful and offensive comments in the future and make UA-cam a better place.
Great episode!!!!!
One of the top three!
We need this restaurant in AZ!
I wish all companies would do this and really see what their employees endure.
Would be more effective without the camera crew.
Why?
I know my upper management wouldn’t care. Cut throat survival! They are all alpha’s and need people to step on and eat. These bosses are getting TV exposure… otherwise very sadly wouldnt be sooo generous. Despite that, this show is good.
Holly ... I've never seen this show before but I'm glad I saw this episode because Jen is my cousin, that's exciting
How is she doing now after all this time? I have thought about her.🖤
I have to say I have never been in a situation in the resturaunt industry where I'm teaching someone and then I go and sit with them and eat nachos and tell them all about my personal life.
Kudos to her for making him comfortable I guess?
Go John! You are doing a great job being a CEO undercover.
Your a Good MAN... Not only you are going to be more successful.... What's so will your a employees.... Not many people like you in this world.....
It's wasn't a shock to see morios experience in accounting transpired into his business today in the fast food industry. Although this brand was in need of a revamp this episode shows the important of the social methods used to help his business stans afloat with today's social construct
Don’t ignore the fact that the CEO’s last name is Rothschild
@asking Americans Typical idiotic comment from a moron ..
Facts
Unfortunately they closed the one in Lakewood. Ca. Too bad because the food and service was always good. Damn!😬
I wish John Rothschild had come to Brockville, Ontario. The East Side Mario's closed down and has been vacant for about 3 years. I miss this restaurant
Wow what a flash back to my east side days ,worked for over 3yrs at one location in Ontario. Early 00s. Great work experience
Brian is a genius..he is great
I've been at one of your restaurants in Moncton New Brunswick and trust me you guys are great number one for me
Good for you girl. Keep going you will be ok. I'll come to your restaurant when you have. I know you will
I'm in tears here. That was really cool. That man reminds me of Mr. Rogers, anyone else think so?
These places are in weird locations. Hidden away. Not in the view of normal traffic.
Wow I have so much respect for the blind lad. Wish him the best 💛
I wish we could get undercover boss at my work. They would see how toxic it is there and why we are so sad all time
so quit; lol
Robin Adams that's just about anywhere you go and having higher level management around wouldn't really make a difference. It should, but all they care about is money and appearances.
@@saoiray My daughter in law works for the best company ever. I wish everyone could have a similar work environment.
Bums
I worked in a toxic environment for many years, everyone was so unprofessional in an atmosphere where we were all educated professionals with skills in that field. There was only one person at work, I would hang out with, still to this day, and he got me fired. It was the best thing that ever happened to me.I never lose sleep over my new job! The company closed down a few years later, I ended up with an awesome new job, almost double the pay, and my buddy got a minimum wage job. We still plat tennis together, I buy the balls, cause he's poor!
I am so thankful for all these people. God bless you. Can't wait to eat one of those pizzas.
Please wear gloves when preparing or working with food and make sure your employees throw away their gloves when they go to the bathroom as gloves can be lifesavers or health hazards- One health inspector told me that customers have a false sense of security when they see a kitchen worker/cook/prep worker wearing gloves but that person if he/she goes to the bathroom and doesn't change their gloves then its all a waste.
So true. I've watched people not change their gloves and if someone is a vegitarian or have allergies and they are touching everything over and over it causes cross contamination too
BartelDoo no you always need gloves who’s letting you around food.
Gloves are useless if not paired with proper hand washing. Some times it’s necessary to wear gloves in food handling are if the person has long nails (which they shouldn’t) because it’s hard to clean them properly or if the person has a cut. Otherwise, as long as hands are washed and sanitized, they shouldn’t be necessary.
Notice the pizza/salad making lady wipe her nose with her bare wrist (not even wearing gloves) then happily going back to preparing your delicious food.....
The hunter/farmer didn't wear gloves when originally aquiring the raw food. Sterile robots.
Hard work ,passion for what you do and a great personality takes you a long way. The rewards can b astanomical in the end.❤🙏🏼👍💪✌️🇺🇸. Everyone one of those employees are heros in my book.
East side marios was the best 10-15 years ago. Haven't been to one in years since there are none local to me within reasonable driving distance. if they can get back on top, it's a good thing. Great food always
People who train others, hate training others.
It is nice to see thousands and thousands of $$$ to a handful of employees on TV , there is hundreds of them that we don't see that also has amazing stories and they get nothing ......
well maybe they should quit and start their own business
If they have such wonderful original stories they need to be penning novels then.
Not all the businesses but some pass on great benefits to the employees too such as health care, pay rises, child care expenses, new equipment, training. So they might not get money but they get better working conditions, better equipment and environment and then if they have negative or horrid employees to make it a better working environment
amazing young man and so devoted.