AT&T has totally ruined Directv . Customer service is nonexistent and they really don’t care if you like their lack of availability or assistance. No matter who you finally get to talk to - they can’t or won’t help you- always a transfer to another department and then no one picks up the transferred calls. We are so done with directv 😡🤬
I worked for customer service for directv. I know how it sucks getting transferred to different department. And i can explain to you alot of reasons why. And there is more to see than meets the eye.
That's been my experience with customer service too. Lousy. My previous carrier was always offering discounts and free movie channel weekends, and Direct TV was trying but nada since AT&T bought it. We bought in when it was free HBO for life if you bundled with AT&T cell service and they won't honor it now.
Oh and the Direct TV app to watch tv on your cell or iPad is for shit. I have to use my password every time I tune in and half the time I can't get a channel lineup to appear. The other half of the time I can't watch what's already taped on my DVR despite their advertising. No change that 90% of the time I can't watch what I've taped I greatly dislike Direct TV since AT &T asshats bought it.
I recently received upgrades to my Directv system.I always thought when you upgrade, or update a system it's more improved,convenient, and overall a superior watching experience.How wrong I was! The new Genie equipment is total crap.This race to the bottom for the cheapest possible equipment is not the way I want to live.I'm older 54 and remember when products didn't have planned obsolescence.You knew certain name brands had superior engineering and were built to be durable and lasting. Dish network appears to have found some smart people to work for them.The product is good, the prices are reasonable, and even the techs that came out seemed to have IQs that were beyond room temperature as Directv techs. Remember people You get what you pay for..Let's bring high quality product manufacture back to the US.If the company provides the jobs,I will greatly decrease taxes on any company.
You should include customer service in your reviews. Directv was the best until att got a hold of them. Now it SUCKS. Not sure how dish is but I'm going to try them. I've been with Directv for 20 years. It time to say good buy!
I've never been so ticked off with a satellite company as I am with Direct. The DISH commercials warn you, that year end increase in cost will get to you, and the "More Channels" idea gets really tired when you have to deal with customer service. So avoid the contracts at all cost until you get used to the company over a few months, at least.
Hello,Kevin Kelly, I just came back to Dish Network in August 22,2018 and I couldn't be happier!!!!! Dish Network has a lot more different Channels than they did in 2016,(I switched from Spectrum Cable TV because they played "Lassie" for a long time than just dropped it without warning) just found out that Dish Network does indeed carry "Lassie" so that is why I went back to Dish Network. Never going to change again!!!!! Happy to be a part of the Dish Network Neighborhood once again!!!!!!! from South Louisiana.
I had it last year and customer service that I experienced was great. Guy came hooked everything up and walked me and my hubby thru it and ask if we had questions. Only reason I got rid of it is because my apartment complex only allowed dish on my balcony but there was a 🌲 in way of signal.
With DirecTV home of the Genie, keep in mind with good payment history you can restart another 12 month discount in 1 to 2 bill cycles after the discount expiration date, best part of all with no contract change or extension. As of 2019 the discounts are self generated and become available for selection based on account traits such as payment history, plan, and length or age of account. The older the age of the account the quicker discounts will become available. Discounts are normally a similar or better amount compared to the original discount amount.
So...... this whole battle quite literally hasn't changed in over 15 years. If you are a major sports nut then go directv. If not, go dish. HORRIBLE review. You did nothing to compare the DVRs other than storage space. Did nothing to compare customer service. Waste of time
So, which one has better quality and is more hd, Direct TV or Dish? Because I’m trying to mainly watch live Basketball games, and I’m trying to find out which has better quality.
Actually, you’re very wrong about the price. Over the course of two years, DIRECTV prices are much more expensive than Dish prices. On an average a customers end up spending $300 a year more for DIRECTV. Considering that DIRECTV just raised their prices on their promotional packages by $24.99 a month, they have now really out price themselves! So that doubling in price during the second year is going to be even more of an increase!
I had both dish network and DirecTV I went with dish network because the programming is faster the hopper 3 Is so much better than the genie HD the only thing in my opinion is that directv has the NFL ticket otherwise than that this has all the same sports packages If dish network ever gets that NFL ticket DirecTV would be in trouble
. Customer should know how to read their bills. DTV provides them a huge discounts and they are not even thankful. Customer :"you know what, I've been a loyal customer for 10yrs. (the account is 5 yrs past due accumulating late fees), I want to know why my bill is high?" when you explain why? They get mad. But they never pay the bill rigth. Read all of the information is in the billing statement
Switched to Dish! Loving the Hopper. Was with Dtv 14 yrs....never late payments. Since ATT took over the service got worse for more $. Not to mention the rude, indifferent cs reps. No matter when you call to cancel you will be billed for the entire month. (No longer prorate!) I had the same remote for 6 yrs. When it finally went kaput Dtv told me I dropped it too much & charged $25.00 for a new one. I'm expecting one last arguement when my final bill comes, having been told twice that I'm not under contract. ATT/Dtv=poorest customer relations ever!
TWO THINGS, LIKE SPORT SOCCER GAME DIRECTV OR ATT WHEREVER THAT NAME IS NOW DROP BEIN SPORT ONE OF THE BEST FOR SOCCER AND BOXING SO IM PROBABLY CHANGE TO DISH.. THANKS FOR THE VIDEO
It seems like, whenever a DirectTV DVR box malfunctions, the television unit that it's connected to, begins to malfunction with it, until it just won't turn on (ever since their last update). It took me replacing my television a couple of times, for me to begin making the correlation. Unless DirectTV has it in writing that they will replace all television units that no longer power on, after being connected to their DVR, I will never take the risk of signing up with DirectTV, ever again! Now, I'm concerned about the cost of having to replace my privately-owned, really expensive, large-screen, high-definition, television units, AGAIN! It seems like the cost of DirectTV is WAY more than what we are billed for. I wish that I ONLY had a billing issue with them, because this is a whole new level of being screwed by them.
Ing Morales hey how’s it going, I recommend using dish anywhere app. The only thing is you need to have a residence in the states hook up the hopper 3 to the Internet and you’ll be able to use the dish application anywhere in the world.
You should. Dish has better deals & better equipment. Plus they're offering a $300.00 gift card right now & a free movie a month. I love the lighted voice remote too!
Tim O you’re in contract for 2 years. Dish has contractors that will pay out the remainder of your contract if you switch so I wouldn’t go through corporate if I were you.
If you’re coming here in 2020, this information is outdated dish wise. AT&T is leaving their satellite tv customers behind. Dish on the other hand, new satellite, 4K quality, fixed price per month, Premiere DVR system (7x more powerful and reliable than Direct Tvs), many more features for example, voice control, remote finder, 2tb storage space (2000 hours), you can record 16 live shows at once, Dish can pay for contract fees up to 12 months if you’re in a contract. Best technicians, and once your two year is up dish will call you and negotiate a price. If you have questions about switching and are confused reply to my comment.
What kind of review is this? You use a new guy hired off the street that is just now learning about satellite tv? No real comparision of the real costs, ie. extra tvs, different packages, etc. etc. And what about the number of tuners in each companies' DVR? No mention. And your new "expert" only chose Direct because of one thing, the NFL package which cost extra and no mention of that price either. The water boy from any middle school team in America could have given a more thorough review. That was 8 minutes of my life I can never recover.
I think as an agent in the DirecTV loyalty department that people should learn to read their bills... it let's you know when the credits are about to fall off...most of my calls are people complaining about the price going up when promos fall, call and have more promos added before those fall off, also make sure your package size is appropriate, do you really need ALL those channels or could you go down a package and save money? don't blame DirecTV blame your budgeting abilities, thanks have a good one (and this is for billing issues mostly, not people with legit reasons, like tech and service etc)
Gilbert Rangel the installation is a huge factor for signal reliability. If the satellite antenna on your roof has been spotted properly (no obstructions) and was mounted correctly (no wobble), you might just need a re-point every few years to get the signal strength back up to normal.
So my next question is this. I love watching OANN news on fios along with AXS channel. Are any of these channels available on either dish, or direct t/v ? Another question is will I able to get local news and weather. And who has the most HD channels. These are just basic questions I hope to get answers to. Thanks in advance.
Chuck Faubel I know this comment was 2 months ago and don’t know if you currently have direct tv now but you do get every channel you have asked for within the first package which is the select package and with direct TVs receivers you get hd and dvr on them any further questions go into your local castco or sams club some have available kiosks there to help you out or call
Not true about sports, Dish has the Pac 12 Network and DTV still does not. Dish is by far the better value imho from a guy who has had both over the years..
DIRECTV-NOW is for me broadcast poison, and the service is limited to internet chat, but WHEN will they ever get around to you? "If you're used to reasonable wait times, dont come here". I had NO IDEA I was going to be paying an additional $40 for Direct Now's Streaming, and I SURE DONT REMEMBER giving consent for AutoPay, but if I DID, it was because I didn't get that part about $40 extra per month. there's just a whole lot of disenchanted people, dropping out even with NFL Sunday ticket. THAT should tell you something.
TheActual Jose we have direct tv now but the guide is so confusing I don’t like it it’s too complicated but I’m sure I’ll get used to it plus if you are a costumer for the 1st time u get 3 months of free movies
You can stream Univision through their website... Univision charges Dish that much thats why theres no agreement anymore. Check your eligibility for OTA as well to see if you can have Univision that way. Dish is still much better than Directv
No mention of favorite channels dish four options DirecTV two options. Also on the dish hopper, you can skip primetime commercials. That is a very big plus.
I'm 20 and was planning on getting DirectTV but since I'm new to having credit they are charging me 300 Dish is only charging me 50 for a today payment I'm choosing dish
On Dish you can have 2 hoppers on your account. You can have them both in the house or 1 in the house and 1 in the RV. But with Directv you only get 1 Geni so if you want a DVR in the RV your screwed.
What about 4K? What about wireless receivers? Sling TV vs. Direct Now. I know Dish charges extra for all that. I have been with Dish for 20+ years; and, I'm thinking about switching because they want $ plus new contract to upgrade to Hopper 3.
DirecTV offers some 4k broadcasting, also you can do a wireless receiver but there typically is a 1 time fee, and I would just do the actual tv service instead of the DTV NOW because you get the DirecTV on demand with your service and depending on which package you are looking at on DTV NOW you will be paying a similar price maybe a little more for the tv service but you get all benefits the tv service offers ( genie dvr, 72 hr rewind, etc.)
For most people, most people whom get satellite tv is due to that is their ONLY Option. I live in suburbs in PA and have Directv, but Not because the service is good or I wanted it, but no cable option available. The biggest issue with Satellite TV is if there are clouds, the service is affected. Also since AT&T took over the service has been horrible. I also do not like I do not have more control of what channels I can remove and add. I prefer to not to even see the channels I KNOW I do not like watching and only show stations that I view regularly. So not enough customer control. Another big issue with Directv Genie is it does record properly. I set it to record "First Run Only" yet it is ALWAYS recording a show that has played before. That gets annoying. FYI.. I do not watch sports anymore so that is not a selling point for me.
I'd have to disagree about Directv having a better sports lineup. DISH offers redzone and I like that better then the NFL package and with DISH you get the college package as well. DISH is a better package.
That’s because UA-cam TV acquired Sunday Ticket so now it’s no longer on DirecTV starting next season. I just do a basic package, don’t really need much channels.
I was a DirecTV customer for 4 years. I've had Dish for the past 3 years. - DTV has a much better picture quality, so much better than Dish. - Dish's Hopper 3 and Joey system is better than DTV. - Dish has the PAC12 network, DTV does not. - Dish lost HBO and Fox Regional Sports and it doesn't look like they are getting them back. So I'm likely going to move back to DirecTV this spring when baseball starts back up because DISH lost Fox Sports. The channel contracting is really disappointing because they both let the contract run down to the last minute and the customer ends up losing. One other thing, you can attach an external SATA drive to the DirecTV Genie to extend the recording space (they didn't mention this in the UA-cam video).
Haha i thought the same. The ONLY thing different in terms of sports is you can get the sunday ticket on directv. Everything else is available on Dish.
I've had dish for over 15yrs they have no Yes network, no SNY network now no Univision, no HBO or cinemax,but still being charge the same as before,their service getting worst,i think its time for a change..
I work for dish. That hopper dvr is awful! It has a crazy high failure rate and constant software issues. 1 in every 8 I install will have issues. And if you get anything but a hopper 3 and your family likes to record, they cant watch tv because the 2-5 tunners of the hopper systems will stop watching tv to record a program which most of my customers absolutely hate. Also the whole home client system fails a lot. Most customers who I service hate they ever upgraded to the hopper. I cant recommend it.
Talk clearly and loudly. Stop mumbling and fading off. My mother was trying to watch this video but the guy with the hat on just was horrible in speaking. Just horrible reviews. Local channels ? 4K options ? How many tv's included per company ?
DirecTV is the only provider that offers 4k broadcasting and if you add additional tv's it is only $7 per tv. Local channels are included with your package also.
This review boils down to “whether you are a sports fan or not”, and they give the advantage to DirecTV because of NFL Sunday Ticket (DirecTV exclusive), MLB Extra Innings, NBA League Pass, and NHL Center Ice. I hate to break it to Reviews.org, but all of those channels (except for NFL Sunday Ticket) are PPV direct licensed channels through the respective league. Most television providers have access to all of it (including DISH). I am a big football fan, so NFL Sunday Ticket seems nice, but at $395.94/season… you have to be out of your mind to pay that type of money! DISH offers NFL Redzone, as do most competitors, and it runs in a package for $13.00/month (which adds up to be $156/ year - or- $65.00/season; significantly lower). Lastly, DISH focuses WAY more on college athletics. DISH is the only provider that guarantees ALL Division 1 NCAA football games. There is no contest; whether you like sports or not, DISH still has the advantage.
That being said Dish doesn't believe in free speech! They are pieces of shit!!!! My opinion, but there's a couple of hundred thousand people that agree with me and posted on the internet. Fuck dish and there corporate bitches!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
And, there's even MORE!! My now deceased husband was an audio video and communications technician for 4 decades. He taught me the greatest thing ever... how to watch and listen to anything I want, any time, any place on anything. Screw you cable and satellite companies!!!!!! Hahahahaha HAAAA!
I loved directv but if you have high speed internet, (directv now) is the way to go. Starts at just $35 a month but u just don't have dvr, at least for now.
Dish is much better than DirecTV. Dish has PixL, Directv doesn't. Directv also has only one hallmark channel, Dish has Hallmark, Hallmark Drama and Halmark2 channels. Also, Dish has much more music to listen to than DirecTV.
My service is out right now due to rain, company don't even send me a statement every month last time i checked my bank statement it went up five dollars.here i come land line cable.
Have had both Dish and DirecTV. Preferred Dish until they got into a pissing match with HBO and took it off their platform. Now forced back to DirecTV for that reason.
Just left DIRECT TV after 3 years , reason customer service sucks .But picture quality is the best. Just signed up with DISH had the system installed and the picture quality looks poor . like i'm watching 720p signal . channels are in 4.3 letter box . some in 1080p most not. The on screen guide looks like something from the 90's . I think i made a step backwards ..Never thought there would be so much differences in two satellite companies .Hell even the DVR BOX for the living room is huge. Why in this day and age of hi end electronics ,dish give out old style jumbo boxes in there basic service set up . BUT IF you want a small joey 3 box you can get one for twice the price...Well i guess the only why out is to drop dish ,take the beating . Then get best INTERNET i can find , and start buying streaming sticks . I have to get to a happy place one way or another.....PS did i forget to tell you that they all lie .
Have had both and DirecTV usability is much better. only think I like better on the Hooper3 is 4 channel PIP. Great for watching games and news channels in the morning. I had DirecTV from the mid 90s and switched to dish when we moved 11 months ago and thinking of going back because the Hopper3 seems to be really buggy. voice remote stops working and have to reboot Hopper and sometimes it just freezes up. Also the way the buffers are handled on DirecTV is Much better. Fastforward on the Hopper is too fast in the slow mode and difficult to gauge when to stop. DirecTV accually backs up 10 seconds when you hit play if you over shoot.
HBO's paid service is pretty much the same price as what you pay the sat companies. I went ahead and got it through my Prime account instead of complaining to Dish about it.
the longer you are with dish the more they forget you are a customer. customer service is a joke. no benifits like new customers get. just less channels worth watching and higher bills 25 yr customer.
Directv is great.I love my service.I pay the bill ontime without past due unlike my neighbors.They have fantastic customer service reps.Thumbs up always give me discounts on the bill.
AT&T has totally ruined Directv . Customer service is nonexistent and they really don’t care if you like their lack of availability or assistance. No matter who you finally get to talk to - they can’t or won’t help you- always a transfer to another department and then no one picks up the transferred calls. We are so done with directv 😡🤬
You are dead on
I worked for customer service for directv. I know how it sucks getting transferred to different department. And i can explain to you alot of reasons why. And there is more to see than meets the eye.
That's been my experience with customer service too. Lousy. My previous carrier was always offering discounts and free movie channel weekends, and Direct TV was trying but nada since AT&T bought it. We bought in when it was free HBO for life if you bundled with AT&T cell service and they won't honor it now.
Oh and the Direct TV app to watch tv on your cell or iPad is for shit. I have to use my password every time I tune in and half the time I can't get a channel lineup to appear. The other half of the time I can't watch what's already taped on my DVR despite their advertising. No change that 90% of the time I can't watch what I've taped I greatly dislike Direct TV since AT &T asshats bought it.
I fucking agree, DirecTV is the worst tv provider now because it sucks nowadays
So no talk about pic quality, customer service, or usability of each system. Yeah, great review guys....
DirecTV was the best until at&t got in the mix.
I agree
I agree. im SO over Directv right now. Been with them for years...
You're not the only one who feels that way.
Your right but dish Network sill sucks
So true
Do I need to continue my at&t cable box since I'm already set up with dish network and cricket wireless?
I recently received upgrades to my Directv system.I always thought when you upgrade, or update a system it's more improved,convenient, and overall a superior watching experience.How wrong I was! The new Genie equipment is total crap.This race to the bottom for the cheapest possible equipment is not the way I want to live.I'm older 54 and remember when products didn't have planned obsolescence.You knew certain name brands had superior engineering and were built to be durable and lasting.
Dish network appears to have found some smart people to work for them.The product is good, the prices are reasonable, and even the techs that came out seemed to have IQs that were beyond room temperature as Directv techs.
Remember people You get what you pay for..Let's bring high quality product manufacture back to the US.If the company provides the jobs,I will greatly decrease taxes on any company.
You should include customer service in your reviews. Directv was the best until att got a hold of them. Now it SUCKS. Not sure how dish is but I'm going to try them. I've been with Directv for 20 years. It time to say good buy!
If anyone ever had anything good to say about customer service, maybe we would! But for now, we aren't overly impressed by any of them.
I've never been so ticked off with a satellite company as I am with Direct. The DISH commercials warn you, that year end increase in cost will get to you, and the "More Channels" idea gets really tired when you have to deal with customer service. So avoid the contracts at all cost until you get used to the company over a few months, at least.
Hello,Kevin Kelly, I just came back to Dish Network in August 22,2018 and I couldn't be happier!!!!! Dish Network has a lot more different Channels than they did in 2016,(I switched from Spectrum Cable TV because they played "Lassie" for a long time than just dropped it without warning) just found out that Dish Network does indeed carry "Lassie" so that is why I went back to Dish Network. Never going to change again!!!!! Happy to be a part of the Dish Network Neighborhood once again!!!!!!! from South Louisiana.
Not if you sign up at a Sam's club. You get your own customer service place in Florida and they are paid to help solve your problems.
I had it last year and customer service that I experienced was great. Guy came hooked everything up and walked me and my hubby thru it and ask if we had questions. Only reason I got rid of it is because my apartment complex only allowed dish on my balcony but there was a 🌲 in way of signal.
With DirecTV home of the Genie, keep in mind with good payment history you can restart another 12 month discount in 1 to 2 bill cycles after the discount expiration date, best part of all with no contract change or extension. As of 2019 the discounts are self generated and become available for selection based on account traits such as payment history, plan, and length or age of account. The older the age of the account the quicker discounts will become available. Discounts are normally a similar or better amount compared to the original discount amount.
I’m Getting Dish Installed Today, Because DIRECTV Dropped OAN Back On Monday April 4th.
So...... this whole battle quite literally hasn't changed in over 15 years. If you are a major sports nut then go directv. If not, go dish. HORRIBLE review. You did nothing to compare the DVRs other than storage space. Did nothing to compare customer service. Waste of time
So, which one has better quality and is more hd, Direct TV or Dish? Because I’m trying to mainly watch live Basketball games, and I’m trying to find out which has better quality.
DIRECTV. all the way. I used to have dish. only a few had HD. no 1080P or 1080i. just 720. directv gets both 1080 and 720.
Dish is better iv tried both maney times and dish is better all the way no price hikes and better upgraded equipment
Actually, you’re very wrong about the price. Over the course of two years, DIRECTV prices are much more expensive than Dish prices. On an average a customers end up spending $300 a year more for DIRECTV. Considering that DIRECTV just raised their prices on their promotional packages by $24.99 a month, they have now really out price themselves! So that doubling in price during the second year is going to be even more of an increase!
Can we get the interview with the expert guy who's been in the trenches now?
I watched the last two segments that you guys put up, and it was very informative and to the point. Thanks guys!
Thanks! So glad it could help.
I used to have Directv and now have Dish. I much prefer Dish based on service and HDR storage and ease of use.
I had both dish network and DirecTV I went with dish network because the programming is faster the hopper 3 Is so much better than the genie HD the only thing in my opinion is that directv has the NFL ticket otherwise than that this has all the same sports packages If dish network ever gets that NFL ticket DirecTV would be in trouble
. Customer should know how to read their bills. DTV provides them a huge discounts and they are not even thankful. Customer :"you know what, I've been a loyal customer for 10yrs. (the account is 5 yrs past due accumulating late fees), I want to know why my bill is high?" when you explain why? They get mad. But they never pay the bill rigth. Read all of the information is in the billing statement
I went to DIRECTV last week thanks for this video it definitely help out so much!
Yay! So glad to hear it.
welcome to heaven :)
Switched to Dish! Loving the Hopper. Was with Dtv 14 yrs....never late payments. Since ATT took over the service got worse for more $. Not to mention the rude, indifferent cs reps. No matter when you call to cancel you will be billed for the entire month. (No longer prorate!) I had the same remote for 6 yrs. When it finally went kaput Dtv told me I dropped it too much & charged $25.00 for a new one. I'm expecting one last arguement when my final bill comes, having been told twice that I'm not under contract. ATT/Dtv=poorest customer relations ever!
Dish sucks.
@@prowrestlingfan5725 NO! Dish is the best!
TWO THINGS, LIKE SPORT SOCCER GAME DIRECTV OR ATT WHEREVER THAT NAME IS NOW DROP BEIN SPORT ONE OF THE BEST FOR SOCCER AND BOXING SO IM PROBABLY CHANGE TO DISH.. THANKS FOR THE VIDEO
It seems like, whenever a DirectTV DVR box malfunctions, the television unit that it's connected to, begins to malfunction with it, until it just won't turn on (ever since their last update). It took me replacing my television a couple of times, for me to begin making the correlation.
Unless DirectTV has it in writing that they will replace all television units that no longer power on, after being connected to their DVR, I will never take the risk of signing up with DirectTV, ever again! Now, I'm concerned about the cost of having to replace my privately-owned, really expensive, large-screen, high-definition, television units, AGAIN! It seems like the cost of DirectTV is WAY more than what we are billed for.
I wish that I ONLY had a billing issue with them, because this is a whole new level of being screwed by them.
hi guys! excellent video ... I m living abroad and I d like to know how can get an American service abroad... any feedback please
Ing Morales hey how’s it going, I recommend using dish anywhere app. The only thing is you need to have a residence in the states hook up the hopper 3 to the Internet and you’ll be able to use the dish application anywhere in the world.
I am not happy with direct TV's new guide. In fact I hate it!! Thinking of changing
Did you ever change services? If so, what to?
You should. Dish has better deals & better equipment. Plus they're offering a $300.00 gift card right now & a free movie a month. I love the lighted voice remote too!
I've hated it too. I'm switching to Dish in a couple of weeks due to my 1 year promo price expiring.
Tim O you’re in contract for 2 years. Dish has contractors that will pay out the remainder of your contract if you switch so I wouldn’t go through corporate if I were you.
Dont waste ur time it's not any better they give u channles the take them away I'm bout ready to dump them.
If you’re coming here in 2020, this information is outdated dish wise. AT&T is leaving their satellite tv customers behind. Dish on the other hand, new satellite, 4K quality, fixed price per month, Premiere DVR system (7x more powerful and reliable than Direct Tvs), many more features for example, voice control, remote finder, 2tb storage space (2000 hours), you can record 16 live shows at once, Dish can pay for contract fees up to 12 months if you’re in a contract. Best technicians, and once your two year is up dish will call you and negotiate a price. If you have questions about switching and are confused reply to my comment.
This true
What kind of review is this? You use a new guy hired off the street that is just now learning about satellite tv? No real comparision of the real costs, ie. extra tvs, different packages, etc. etc. And what about the number of tuners in each companies' DVR? No mention. And your new "expert" only chose Direct because of one thing, the NFL package which cost extra and no mention of that price either. The water boy from any middle school team in America could have given a more thorough review. That was 8 minutes of my life I can never recover.
You should make another video with the two of you discussing DISH vs DirecTV Picture Quality! :-)
oh good idea!
Yes, wIth Dish 4K is included with the Hopper 3 unlike DirecTV charges Extra for 4K!
I think as an agent in the DirecTV loyalty department that people should learn to read their bills... it let's you know when the credits are about to fall off...most of my calls are people complaining about the price going up when promos fall, call and have more promos added before those fall off, also make sure your package size is appropriate, do you really need ALL those channels or could you go down a package and save money? don't blame DirecTV blame your budgeting abilities, thanks have a good one (and this is for billing issues mostly, not people with legit reasons, like tech and service etc)
have more promos added?
tell me more!
Jajajaja I'm an agent too. Jajaja best comment ever!
Indeed, haha as part of accounts and billing. I agree.
Wow, I was here to change my internet provider from Dish to Direct TV, but this is 3 attached comment mocking customers. Again, Wow.
Dish network!!!👍👌
Still raining..and nothing but freakin problems with Direct!!!!!
Dish is worse.
Gilbert Rangel the installation is a huge factor for signal reliability. If the satellite antenna on your roof has been spotted properly (no obstructions) and was mounted correctly (no wobble), you might just need a re-point every few years to get the signal strength back up to normal.
So my next question is this. I love watching OANN news on fios along with AXS channel. Are any of these channels available on either dish, or direct t/v ? Another question is will I able to get local news and weather. And who has the most HD channels. These are just basic questions I hope to get answers to. Thanks in advance.
Chuck Faubel I know this comment was 2 months ago and don’t know if you currently have direct tv now but you do get every channel you have asked for within the first package which is the select package and with direct TVs receivers you get hd and dvr on them any further questions go into your local castco or sams club some have available kiosks there to help you out or call
Not true about sports, Dish has the Pac 12 Network and DTV still does not. Dish is by far the better value imho from a guy who has had both over the years..
16 tuners... you can buy some of dishes smart home products too.
DIRECTV-NOW is for me broadcast poison, and the service is limited to internet chat, but WHEN will they ever get around to you? "If you're used to reasonable wait times, dont come here". I had NO IDEA I was going to be paying an additional $40 for Direct Now's Streaming, and I SURE DONT REMEMBER giving consent for AutoPay, but if I DID, it was because I didn't get that part about $40 extra per month. there's just a whole lot of disenchanted people, dropping out even with NFL Sunday ticket. THAT should tell you something.
Should I change to direct tv because Univision is out of dish
WWE Franco that’s what my mom is doing
TheActual Jose my mom did that
Bradlee Mejia yeah after this month no more dish
TheActual Jose we have direct tv now but the guide is so confusing I don’t like it it’s too complicated but I’m sure I’ll get used to it plus if you are a costumer for the 1st time u get 3 months of free movies
You can stream Univision through their website... Univision charges Dish that much thats why theres no agreement anymore. Check your eligibility for OTA as well to see if you can have Univision that way. Dish is still much better than Directv
No mention of favorite channels dish four options DirecTV two options. Also on the dish hopper, you can skip primetime commercials. That is a very big plus.
You can't watch neither one when it rains .streaming tv way better .
@D J lol don't even know what you saying can you read you sure can't spell dishnetwork sucks.
@D J DirecTV better then dish network .
@D J streaming tv the best.
shut up normie
Pro wrestling Fan but you can watch your DVR and get caught up, poor excuse for the rain
I'm 20 and was planning on getting DirectTV but since I'm new to having credit they are charging me 300
Dish is only charging me 50 for a today payment
I'm choosing dish
You will regret it. Run. Run fast. (see above review)
DirecTV all the way, not happy with Dish Networks quality and DirecTV’s HD quality is on point compared to Dish
not only that, but i hate dish's remotes. they suck
This is so true, but they have really good salesmen and that's how they drug you into switching.
Dish 4 yr im cancelling. They told me i cant call 2 times a month. ua-cam.com/video/I1eLQDCANh0/v-deo.html
How does their quality lack? Trying to decide which one to get.
Wrong Directv has 1000 hours of recording time and Dish has 2000 hours of recording time
That's. SD
The genie actually has 800 hours now
I’m a Premise Technician for AT&T, the Genie 1 (HR54) model has a 1 TB Hardrive, while the Genie 2 (HS17) has 2TB Hardrive.
The Genie2 is HORRIBLE. We just got it. Nothing but problems and ive only had it for 3 days.
That would be 800 hours of SD quality programming, Dish Hopper 3 has 2,000 hours of SD capability. Just saying.
please visit my channel thanks
On Dish you can have 2 hoppers on your account. You can have them both in the house or 1 in the house and 1 in the RV. But with Directv you only get 1 Geni so if you want a DVR in the RV your screwed.
DirecTV the best and att. Made it better.
@NM Aguilar no its not made DirecTV better.
@NM Aguilar LOL 🤐
DirecTV is in a CBS Blackout at the time of This comment!
But you can get it with a rab ear antenna,those blackouts for local channels makes no sense at all.
What about 4K? What about wireless receivers? Sling TV vs. Direct Now. I know Dish charges extra for all that. I have been with Dish for 20+ years; and, I'm thinking about switching because they want $ plus new contract to upgrade to Hopper 3.
DirecTV offers some 4k broadcasting, also you can do a wireless receiver but there typically is a 1 time fee, and I would just do the actual tv service instead of the DTV NOW because you get the DirecTV on demand with your service and depending on which package you are looking at on DTV NOW you will be paying a similar price maybe a little more for the tv service but you get all benefits the tv service offers ( genie dvr, 72 hr rewind, etc.)
For most people, most people whom get satellite tv is due to that is their ONLY Option. I live in suburbs in PA and have Directv, but Not because the service is good or I wanted it, but no cable option available. The biggest issue with Satellite TV is if there are clouds, the service is affected. Also since AT&T took over the service has been horrible. I also do not like I do not have more control of what channels I can remove and add. I prefer to not to even see the channels I KNOW I do not like watching and only show stations that I view regularly. So not enough customer control. Another big issue with Directv Genie is it does record properly. I set it to record "First Run Only" yet it is ALWAYS recording a show that has played before. That gets annoying. FYI.. I do not watch sports anymore so that is not a selling point for me.
DirecTV has an annoying 4 second lag and needs restarting every other day... we had everything changed multiple times including all of the cabling.
If any provider would give me a basic package for $50, I would never change...
Cable and satellite both hike your price up to double after a year.
we need more companies to set up competition will drive prices down its the only way... hey mr Musk forget the space thing and get into satellite
So, which satellite provider has the most HD channels ? I am so sick and tired for paying a horrible price for watching cable. It’s gotta go.
So basically Directvs only incentive is NFL Sunday ticket
Dish is way better than Directv!, I plan on ordering Dish next year after I get my money from my social security
I'd have to disagree about Directv having a better sports lineup. DISH offers redzone and I like that better then the NFL package and with DISH you get the college package as well. DISH is a better package.
Dish is better
“Can get it anywhere” with a clear line of sight. Not rural woods. No NFL Sunday ticket exclusivity with DirecTV
That’s because UA-cam TV acquired Sunday Ticket so now it’s no longer on DirecTV starting next season. I just do a basic package, don’t really need much channels.
you're wrong DirecTV has more channels and more HD channels for instance dish only has one Cartoon Network channel but DirecTV has 2
I was a DirecTV customer for 4 years. I've had Dish for the past 3 years.
- DTV has a much better picture quality, so much better than Dish.
- Dish's Hopper 3 and Joey system is better than DTV.
- Dish has the PAC12 network, DTV does not.
- Dish lost HBO and Fox Regional Sports and it doesn't look like they are getting them back.
So I'm likely going to move back to DirecTV this spring when baseball starts back up because DISH lost Fox Sports. The channel contracting is really disappointing because they both let the contract run down to the last minute and the customer ends up losing.
One other thing, you can attach an external SATA drive to the DirecTV Genie to extend the recording space (they didn't mention this in the UA-cam video).
Dish got the channels back.
DirecTV sucks dish wins
Neigtier one any good u have to sign a contract.
Y’all didn’t touch on picture quality from each one
Grew up with DirecTV switched to TWC before they merged with spectrum a few years ago
That background music made me stop watching I just couldn't do it anymore
Wrong
Dish can get every sports package except NFL KYLE doesn't know what he's talking about. He's fired
True 😆
Haha i thought the same. The ONLY thing different in terms of sports is you can get the sunday ticket on directv. Everything else is available on Dish.
robert crouch and dish gets pac 12, bein sports, but they may be dropping local fox sports affiliates.
@@SemenInvestor Yeah and I'll drop Dish like a bad habit if they don't fix it soon
David C they haven’t dropped it yet. And it’s very unlikely that they will. Unless you’re cutting the cord dish is the best option.
So why does Dish not have One America News. OAN, That has kept me from Dish for years.
Our dish has been down for 3 days now. Got hacked I heard. Won’t even take phone calls
Does anyone else get a black or a green screen when watching a show you also record? (DishTV).
I've had dish for over 15yrs they have no Yes network, no SNY network now no Univision, no HBO or cinemax,but still being charge the same as before,their service getting worst,i think its time for a change..
I’m a beta tester for dtv now and they will be releasing a new interface along 20hrs of dvr cloud storage
Whatbelse is new with directv any thing new that dish does not have... whats the best thing about each?
Dish has 500 hours so still not as good as dosh
I work for dish. That hopper dvr is awful! It has a crazy high failure rate and constant software issues. 1 in every 8 I install will have issues. And if you get anything but a hopper 3 and your family likes to record, they cant watch tv because the 2-5 tunners of the hopper systems will stop watching tv to record a program which most of my customers absolutely hate. Also the whole home client system fails a lot. Most customers who I service hate they ever upgraded to the hopper. I cant recommend it.
Thanks for the info, seriously...if it's legit.
We hate you.
C-band or ku-band no monthly bill
Both rip offs ,no battles
Lol
Over the air antennas are 100% better than cable and satelite television.
Talk clearly and loudly. Stop mumbling and fading off. My mother was trying to watch this video but the guy with the hat on just was horrible in speaking. Just horrible reviews. Local channels ? 4K options ? How many tv's included per company ?
DirecTV is the only provider that offers 4k broadcasting and if you add additional tv's it is only $7 per tv. Local channels are included with your package also.
@@brittneyjohnson4808 Dish's Hopper 3 supports 4K broadcasting. Checkout 4K Joey too.
I’ll just stick with Verizon FiOS.
Gee Bee I so badly wish that was available where I live. 😔 It was available where I used to live. The choices here suck!
This review boils down to “whether you are a sports fan or not”, and they give the advantage to DirecTV because of NFL Sunday Ticket (DirecTV exclusive), MLB Extra Innings, NBA League Pass, and NHL Center Ice. I hate to break it to Reviews.org, but all of those channels (except for NFL Sunday Ticket) are PPV direct licensed channels through the respective league. Most television providers have access to all of it (including DISH). I am a big football fan, so NFL Sunday Ticket seems nice, but at $395.94/season… you have to be out of your mind to pay that type of money! DISH offers NFL Redzone, as do most competitors, and it runs in a package for $13.00/month (which adds up to be $156/ year - or- $65.00/season; significantly lower). Lastly, DISH focuses WAY more on college athletics. DISH is the only provider that guarantees ALL Division 1 NCAA football games. There is no contest; whether you like sports or not, DISH still has the advantage.
DirecTV way better !
Dish has all kinds of sports... What is this guy talking about!!!!!!!!!!!!!!!!!!!!11111
That being said Dish doesn't believe in free speech! They are pieces of shit!!!! My opinion, but there's a couple of hundred thousand people that agree with me and posted on the internet. Fuck dish and there corporate bitches!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
That's not true I'm going back to Directv because Dish does not have Comcast Sports boston to watch the Celtics and the HD is better in Directv.
John Doe what is with all the 1's at the end?
sports.....like the annual channel dropping contest between different networks EVERY SINGLE JANUARY?
Streaming services TV the best save money and more channels and movies Hulu the best.
nobody caressss
as some said The genie actually has 800 hours now. yes it has and i like it and directv is still good.. :)
Genie has 800 hours of SD storage capability, Dish Hopper 3, has 2000 hours of SD storage capability. No comparison, Dish HANDS DOWN!!!
Don W genie 2 has the same as the hopper 3
Billy Andrews 🤣😂🤣😂
Changed a few months ago- DISH is far better and not even close since ATT got involved.
I'm a dish technician. Glad to see you like it
And, there's even MORE!! My now deceased husband was an audio video and communications technician for 4 decades. He taught me the greatest thing ever... how to watch and listen to anything I want, any time, any place on anything. Screw you cable and satellite companies!!!!!! Hahahahaha HAAAA!
I loved directv but if you have high speed internet, (directv now) is the way to go. Starts at just $35 a month but u just don't have dvr, at least for now.
Dish is much better than DirecTV. Dish has PixL, Directv doesn't. Directv also has only one hallmark channel, Dish has Hallmark, Hallmark Drama and Halmark2 channels. Also, Dish has much more music to listen to than DirecTV.
have you had any problems? thinking about switching from dtv.
@@getitin850 We still have problem, but fewer than Directv.
I believe u can erect a steady piece of clear plastic ( rigid) over dish to stop rain n snow... but plastic must be cleaned once every 6 mnths
My service is out right now due to rain, company don't even send me a statement every month last time i checked my bank statement it went up five dollars.here i come land line cable.
I cut the cord dont need direct tv
enjoy your fake tv
1000 hours on dvr now with DirectTV
dishnetwork the best number one.
Streaming TV is number #1 sling my choice save money get live channels and library's
Have had both Dish and DirecTV. Preferred Dish until they got into a pissing match with HBO and took it off their platform. Now forced back to DirecTV for that reason.
NM Aguilar - I live in a rural area with slow satellite internet so this is not really an option for me. Otherwise I agree with you.
@@MoGhotbi Well, as of August 2021, HBO returned to Dish.
Like your videos
ahhh thanks!
Directv hands down all the way! I’m a Huge Houston Astros and rockets Fan. Dish don’t deliver the Astros and rockets.
Wow good to know lol im a astros fan and spectrum couldnt give me astro games just rangers 💩 lol
Guys
Gals
Just left DIRECT TV after 3 years , reason customer service sucks .But picture quality is the best. Just signed up with DISH had the system installed and the picture quality looks poor . like i'm watching 720p signal . channels are in 4.3 letter box . some in 1080p most not. The on screen guide looks like something from the 90's . I think i made a step backwards ..Never thought there would be so much differences in two satellite companies .Hell even the DVR BOX for the living room is huge. Why in this day and age of hi end electronics ,dish give out old style jumbo boxes in there basic service set up . BUT IF you want a small joey 3 box you can get one for twice the price...Well i guess the only why out is to drop dish ,take the beating . Then get best INTERNET i can find , and start buying streaming sticks . I have to get to a happy place one way or another.....PS did i forget to tell you that they all lie .
Have had both and DirecTV usability is much better. only think I like better on the Hooper3 is 4 channel PIP. Great for watching games and news channels in the morning. I had DirecTV from the mid 90s and switched to dish when we moved 11 months ago and thinking of going back because the Hopper3 seems to be really buggy. voice remote stops working and have to reboot Hopper and sometimes it just freezes up. Also the way the buffers are handled on DirecTV is Much better. Fastforward on the Hopper is too fast in the slow mode and difficult to gauge when to stop. DirecTV accually backs up 10 seconds when you hit play if you over shoot.
Dish won 🏆
DISH LOST THEIR CONTRACT WITH HBO AND CINNEMAX
HBO and cinemax's price increase in dtv .
Show the same movies over & over anyway. Plenty of other alternatives for less money.
HBO's paid service is pretty much the same price as what you pay the sat companies. I went ahead and got it through my Prime account instead of complaining to Dish about it.
But as of now, they’re back on Dish.
the longer you are with dish the more they forget you are a customer. customer service is a joke. no benifits like new customers get. just less channels worth watching and higher bills 25 yr customer.
Directv is great.I love my service.I pay the bill ontime without past due unlike my neighbors.They have fantastic customer service reps.Thumbs up always give me discounts on the bill.
No amount of money for TV a month is too much
I don't know but does direct tv have Netflix like dish
Jesus1200 Awesome they do not. Their dvr does not carry the app
Nope. But jus5 like Dish, Netflix sucks
Jesus1200 Awesome yes
I use to be with direct tv
I have dish my grandma has direct tv