(Day 4)ServiceNow Virtual Agent Integration with ChatGPT | Integration | OpenAI | Virtual Agent

[@mayuragrawal2858]

Will you please make a video series for hrsd ( hr service delivery) ? It will really improve my servicenow knowledge and experience

[@shivanirana8527]

Helpfull video

[@kumudsingh5784]

You diserve Ravi

[@angelhues_bysmita3560]

Hi Ravi, really appreciate for such great content. I was looking for AWS integration tutorial.

[@learnservicenowwithravi]

Will upload soon

[@shaikjeelani-ep4jq]

Super and it's useful

[@learnservicenowwithravi]

Thanks a lot

[@pandulavenkatajay]

Hi Anna,
I am following your classes in this integrations class first 3 videos are super after e-bonding why you took this virtual agent ?? there is a SOAP method is there in outbound integration you did not start inbound integration and in inbound integration we have Table api,Importset api and scripted rest api You did not cover these all I am waiting anna...Please upload full knowledge videos this half knowledge is very dangerous

[@learnservicenowwithravi]

Check the playlist its thete

[@kumarsagar7763]

Hello Ravi....
I have a question..
Can we restrict the chat of virtual agent on portal for example the chat of virtual agent on esc portal should only be on esc portal not on IT portal..,

[@learnservicenowwithravi]

Yes we can do that.. through flow topics

[@Shri304]

Hi Ravi
Can you guide how to generate report of agents metrics login logout like Advanced work Assignment agents available away offline. Daily activities audits reports

[@learnservicenowwithravi]

Ping me on whatsapp group

[@devs0810]

Thanks Ravi for the videos, they are helpful. I'm able to fetch the records form the Rest Message API while testing it. But it is not working for the UI actions and Virtual agent option. I have tried to use same steps as urs. Can you please share the link with exact code you used because there were some change made in the code in last section of the videos which I could not understand.

[@learnservicenowwithravi]

Ok sure.. I will post code and will pin in the chat

[@subhikshanarayanankl]

Hii Ravi ...its working fine , i jus tried changing the key it started working then , however i wanna know is there anyway we can auto transfer the virtual agent conversation to agent chat after getting few response from virtual agent say 3-4 response?

[@learnservicenowwithravi]

Yes it is possible.. need to modify the conversation topics

[@subhikshanarayanankl]

@@learnservicenowwithravi Thanks fr the response ....i tried doing so using vaSystem.connectToAgent(); method however im not sure how do i restrict the virtual agent to give only 5 responses

[@subhikshanarayanankl]

heyy hi Ravi, I tried the same steps you mentioned but however when clicking on chatgpt in virtual its giving this message "I'm having technical issues and wont be able to continue this conversation

[@learnservicenowwithravi]

Share your flow and code screenshots on linkedin

[@renukumar5550]

Hello Ravi, I am also similar error bye the way what was the resolution for the above error?

[@rayuduthota2769]

​@@renukumar5550did you got the solution for this

[@julitorri]

Same here. Did you solve this?

[@Sunnybhavsar1998]

Hello Ravi, I was trying one thing where I wanted a Logged in person's username in virtual agents greeting message, but unble to get this done
If you can reply it will be a great help !! Thanks

[@learnservicenowwithravi]

Please send the tpoic conversation script

[@harshadt2083]

Found function execute while creating custom action in flow designer

[@learnservicenowwithravi]

I didn’t get you

[@Shreyasundriyal-r2n]

Hi Ravi,
Can you help me with Epicore Integration with ServiceNow

[@learnservicenowwithravi]

Sure.. share your requirement

[@AbhishekDuggal]

Script Include where we see "Function execute()"

[@harishgadi5508]

Hi Ravi when we are connected with virtual agent to chatgpt the attachment Icon is not coming how can we send attachments

[@learnservicenowwithravi]

I will post one more video on attachments

[@harishgadi5508]

@@learnservicenowwithravi Thanks Ravi can you please post it fast I have some doubt on my project

[@julitorri]

Mine works, but it says the wrong date and time.

[@learnservicenowwithravi]

Code please 🙏

[@ShefaliAnand-i3z]

Script action. Where we use execute().

[@learnservicenowwithravi]

In case of events

[@Archana-j5s]

Hi Ravi can you please share the code

[@learnservicenowwithravi]

Please join my WhatsApp group .. mentioned in the video description

[@2PaweL]

+1

[@donaldfields1479]

😞 Promo>SM

[@learnservicenowwithravi]

What you are trying to say