Hi Ravi Can you guide how to generate report of agents metrics login logout like Advanced work Assignment agents available away offline. Daily activities audits reports
Thanks Ravi for the videos, they are helpful. I'm able to fetch the records form the Rest Message API while testing it. But it is not working for the UI actions and Virtual agent option. I have tried to use same steps as urs. Can you please share the link with exact code you used because there were some change made in the code in last section of the videos which I could not understand.
Hello Ravi.... I have a question.. Can we restrict the chat of virtual agent on portal for example the chat of virtual agent on esc portal should only be on esc portal not on IT portal..,
heyy hi Ravi, I tried the same steps you mentioned but however when clicking on chatgpt in virtual its giving this message "I'm having technical issues and wont be able to continue this conversation
Hii Ravi ...its working fine , i jus tried changing the key it started working then , however i wanna know is there anyway we can auto transfer the virtual agent conversation to agent chat after getting few response from virtual agent say 3-4 response?
@@learnservicenowwithravi Thanks fr the response ....i tried doing so using vaSystem.connectToAgent(); method however im not sure how do i restrict the virtual agent to give only 5 responses
Hello Ravi, I was trying one thing where I wanted a Logged in person's username in virtual agents greeting message, but unble to get this done If you can reply it will be a great help !! Thanks
Hi Anna, I am following your classes in this integrations class first 3 videos are super after e-bonding why you took this virtual agent ?? there is a SOAP method is there in outbound integration you did not start inbound integration and in inbound integration we have Table api,Importset api and scripted rest api You did not cover these all I am waiting anna...Please upload full knowledge videos this half knowledge is very dangerous
I have successfully integrated virtual agent with chat gpt thanks for very informative video.
Keep building great things!
Helpfull video
You diserve Ravi
Hi Ravi, really appreciate for such great content. I was looking for AWS integration tutorial.
Will upload soon
Super and it's useful
Thanks a lot
Will you please make a video series for hrsd ( hr service delivery) ? It will really improve my servicenow knowledge and experience
Its already out..
Hi Ravi
Can you guide how to generate report of agents metrics login logout like Advanced work Assignment agents available away offline. Daily activities audits reports
Ping me on whatsapp group
Found function execute while creating custom action in flow designer
I didn’t get you
Thanks Ravi for the videos, they are helpful. I'm able to fetch the records form the Rest Message API while testing it. But it is not working for the UI actions and Virtual agent option. I have tried to use same steps as urs. Can you please share the link with exact code you used because there were some change made in the code in last section of the videos which I could not understand.
Ok sure.. I will post code and will pin in the chat
Hello Ravi....
I have a question..
Can we restrict the chat of virtual agent on portal for example the chat of virtual agent on esc portal should only be on esc portal not on IT portal..,
Yes we can do that.. through flow topics
heyy hi Ravi, I tried the same steps you mentioned but however when clicking on chatgpt in virtual its giving this message "I'm having technical issues and wont be able to continue this conversation
Share your flow and code screenshots on linkedin
Hello Ravi, I am also similar error bye the way what was the resolution for the above error?
@@renukumar5550did you got the solution for this
Same here. Did you solve this?
script Action we can find execute.
Yes
Hii Ravi ...its working fine , i jus tried changing the key it started working then , however i wanna know is there anyway we can auto transfer the virtual agent conversation to agent chat after getting few response from virtual agent say 3-4 response?
Yes it is possible.. need to modify the conversation topics
@@learnservicenowwithravi Thanks fr the response ....i tried doing so using vaSystem.connectToAgent(); method however im not sure how do i restrict the virtual agent to give only 5 responses
Script Include where we see "Function execute()"
Script action. Where we use execute().
In case of events
Hello Ravi, I was trying one thing where I wanted a Logged in person's username in virtual agents greeting message, but unble to get this done
If you can reply it will be a great help !! Thanks
Please send the tpoic conversation script
Hi Ravi when we are connected with virtual agent to chatgpt the attachment Icon is not coming how can we send attachments
I will post one more video on attachments
@@learnservicenowwithravi Thanks Ravi can you please post it fast I have some doubt on my project
Hi Anna,
I am following your classes in this integrations class first 3 videos are super after e-bonding why you took this virtual agent ?? there is a SOAP method is there in outbound integration you did not start inbound integration and in inbound integration we have Table api,Importset api and scripted rest api You did not cover these all I am waiting anna...Please upload full knowledge videos this half knowledge is very dangerous
Check the playlist its thete
Hi Ravi,
Can you help me with Epicore Integration with ServiceNow
Sure.. share your requirement
Mine works, but it says the wrong date and time.
Code please 🙏
Hi Ravi Ji, Good evening i need a help anyone is there working on CSM to provide online classes. Recently i was joined into new team working on CSM
Will check
Sure
Hi Ravi can you please share the code
Please join my WhatsApp group .. mentioned in the video description
😞 Promo>SM
What you are trying to say
+1