AIRBNB DISASTER FORCES EVACUATION WHILE TRAVELING IN ROME (airbnb horror story)

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  • Опубліковано 13 гру 2022
  • This was unexpected. From the moment we stepped foot into our Airbnb here in Rome, we knew something was wrong, but we had no idea the disaster it would turn into, or that it would force us to evacuate! Find out why in today's video. We've all heard airbnb horror stories like this, but it's something else to live in one! We know things can go wrong with any property, but how it's handled makes a huge difference!
    Instagram: / danandchelle
    #danandchelle
    Music by Epidemic Sound
    www.epidemicsound.com/referra...

КОМЕНТАРІ • 114

  • @beckym5730
    @beckym5730 Рік тому +22

    You should ask for your money back. Please leave a review so other families don’t go thur this, totally unprofessional of them.

    • @Kris-ib2xt
      @Kris-ib2xt Рік тому +6

      Did you even watch the video... smh

  • @susanailes7404
    @susanailes7404 Рік тому +10

    What a nightmare! Such a great attitude dealing with it though. Hopefully now you’ll be able to enjoy Rome!🇮🇹❤️

  • @nanslife7713
    @nanslife7713 Рік тому +3

    Congrats on making 100K and thanks for sharing your experiences with us!

  • @vierry1
    @vierry1 Рік тому +1

    Wow, so sorry this happened to you! Sure hope you can enjoy the rest of your time with your sweet mom! Thanks for sharing!

  • @Pattiekins1
    @Pattiekins1 Рік тому +2

    Oh my goodness!! What a crazy experience y’all had! I’m so sorry you had to deal with that. I am a big believer in reading reviews myself. Not so much airbnb but I have hotels and always when purchasing something on line. I will read their return policies as well as peoples reviews. Let’s hope going forward you have smooth sailing! Please continue to be ☺️❤️

  • @elizabeththorson5184
    @elizabeththorson5184 Рік тому +15

    How kind of you to take the time to make this video about air b&bs based upon your experiences. Thank you for your honesty AND humor in sharing what happened in your 1st air b&b in Rome on this trip. You were gracious in sharing the non-service the host demonstrated! I’m guessing he’ll either be fired by the owner or at the least, have to pay her the $$$s lost because you had to be refunded!

  • @kelleybrown840
    @kelleybrown840 Рік тому +4

    Wow, and y’all are still smiling ❤. I did get evacuated from a hotel once, that had water from a tub overflow into the fire alarms! It was crazy - I did get a refund, but it was a bad night! I’m glad you found a new place and got it all resolved.

  • @ddinottia39
    @ddinottia39 Рік тому

    Omg! That's crazy what you went through! So happy you were blessed to get something better and a coupon to go shopping 🛍!

  • @sallymarkay3210
    @sallymarkay3210 Рік тому +2

    What an experience with your AirB&B. Unfortunate for sure, but if you think about it, with all your traveling in the past 6 months, this is really the first disaster you've had of this kind. Not too shabby. Glad it's all resolved. Can't wait to see some horror stories in the chat!!

  • @mariebarrett8774
    @mariebarrett8774 Рік тому

    What a learning curve....thanks guys so sorry for what you’ve been through but it’s a wonderful education on air B&B..

  • @pamcoleman6502
    @pamcoleman6502 Рік тому

    Wow! What a bummer to have to go through that. Glad your new place was much better.

  • @nance1103
    @nance1103 Рік тому +3

    Disaster story- Stayed at a BEAUTIFUL cabin in Big Bear, CA. There was something that definitely died under the kitchen sink, the "jacuzzi under the stars" was GREEN and when they sent someone over to clean it, we literally watched them pour a bottle of bleach in it, and the pack and play looked like someone was murdered in it- just covered in old blood. We were so disgusted but also exhausted with 4 kids. We walked over the million year old, gross red carpet to get our kids to bed. We layed down to watch a show on my phone and then.... MOTHS. They might have been attracted to the light, but they were attacking our FACE. Even after I *almost* fell asleep, they were landing on any skin not under the blanket. But it was a hot summer night and the AC "was broken". Mind you- this place was not cheap...almost $300/night! I just about had it when I woke up the next morning to find a moth dead in my hair and moths down by my feet UNDER the blanket. We reached out the next day, again, and their response: "It's moth season. Totally normal". That host got a review of a lifetime!

  • @traceyrommel1847
    @traceyrommel1847 Рік тому

    What a nightmare! Thanks for sharing this. I always look at the pictures and think what a great place and when we get there not always what the pictures look like. Glad to see that AIRBNB made it right with you. But, I would definitely ask for your money back.

  • @harrybhappy
    @harrybhappy Рік тому

    What a great video, Cheers!!!

  • @amyharris5276
    @amyharris5276 Рік тому +3

    We stayed in a VRBO house once that was INFESTED with mice. Contacted the host who said “just put some traps down” 🤦🏼‍♀️. Meanwhile, mice were running across our feet while using the bathroom! It was awful! Our dogs also ended up with fleas from that home. Far and away our worst experience

  • @robynstudabaker9145
    @robynstudabaker9145 Рік тому +2

    Oh Daniel, I needed a warning before you took that board off, I was eating my lunch! :)

  • @Peacht.official
    @Peacht.official Рік тому +1

    Sorry this happened to you😢. Thanks so much for sharing. I’m looking into travelling next year 2023 first travel ever overseas& thankfully some of my family have experience. I am reading/researching like crazy. Saving up at present for the trip☺️so hopefully get to see other countries besides Australia.

  • @crawleyr4919
    @crawleyr4919 Рік тому +1

    This is the stuff we need to hear and know about, yo. 👊🏽 sooooo sorry. Heck- this is one for the memory book. 🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️

  • @pcott1289
    @pcott1289 Рік тому +2

    My friend just had a disaster through a different long-term stay site. The person was subletting and was taking the earnings herself and not paying the apartment complex. The police came to evict her but my friend was still staying there. My friend had a long-planned trip with me going on that same week and the subletter came to move all of her belongings out while my friend was away on the trip. The furniture was rented through a different company and the lady hadn’t been paying for that either. It was a whole fiasco but luckily a neighbor was able to rescue my friends belongings and return them to her, and my friend is safely back home now.

  • @runawaytechgal1467
    @runawaytechgal1467 Рік тому

    Please, please, please tell us your first stay. I've got an airbnb in Rome in April. Please keep us from this tragedy. Love your attitudes!

  • @carolinelieser3546
    @carolinelieser3546 Рік тому

    Wow you must have patience of a saint, I would have asked for a refund straight away. I have only used Airbnb once my experience was good. Hoping to use it again in England next year.

  • @lynnemac1402
    @lynnemac1402 Рік тому

    Oh wow what a nightmare, so pleased AIRBNB have refunded you and you are in a much better place. I think that host will be losing his contract with the owner. This video will definitely help those that are travelling and plan or are using AIRBN xx

  • @jennyhammond9261
    @jennyhammond9261 Рік тому +1

    If the host asks you to book outside of AirBnB's platform or doesn't want to communicate via the app, run!! You want documentation of everything. If something happens, AirBnB can't help you if you didn't book through them. AirBnB can't verify, at least not easily, that the host was a joke if you are communicating via Whatsapp. I know you all know this, but for other viewers.

  • @coreymadigin3367
    @coreymadigin3367 Рік тому +3

    I had to evacuate my Airbnb in Budapest in October because they didn't have a "stink valve" on the toilet, it was unbearable to the point of health concerns, we checked into a hotel at midnight and the owner was pretty good about and gave us all our money back in cash and said he fixed the probable. sometimes it just doesn't work out.

  • @bevjkennedy
    @bevjkennedy Рік тому

    Glad you found a better place!

  • @sarahwolfmoon
    @sarahwolfmoon Рік тому

    Awesome 🤩

  • @moefree9970
    @moefree9970 Рік тому

    You guys are awesome 😂❤️ so funny

  • @NickyJohnK219
    @NickyJohnK219 Рік тому

    Happy Wednesday I hope you’re having a blessed Wednesday. Amazing day. I love watching your videos. You’re the sweetest kindest couple ever and I love your dog.💙❤️🤍💯🆒🤩😎🐶

  • @sarahwolfmoon
    @sarahwolfmoon Рік тому

    Awesome 😎

  • @gweisa899
    @gweisa899 Рік тому

    I am glad they you learned the lesson. Definitely give them not so good review and the host. So people don’t experience it. My parent was host of house we owned. They recommend booking ahead during seasonal times.

  • @katietabet1095
    @katietabet1095 Рік тому

    Oh no! I had an airbnb nightmare in London a few months ago.

  • @aliasnadi
    @aliasnadi Рік тому

    Oh wow.... What a nightmare! I'm sure the worst part was to handle the non-responsive host! I mean, things in an apartment can break, it happens all the time. But if you feel, that the host just doesn't want to deal with it, it must be horrible. Until now, i must say,we always had good experiences in our Air B'n'Bs... On our last holiday in Croatia, we had the sweetest lady as a host. On our last day, we asked her, if we could check out a little bit later because of our flight. She said, we could stay as long as we want without charging us for another day, because we were the last guests of the season. So sweet!🥰

  • @bevjkennedy
    @bevjkennedy Рік тому

    So sorry for your problems.

  • @fawds565
    @fawds565 Рік тому

    A few years back I was in an AirBnB with some friends in Brussels. The appartment was okay, not perfectly clean but just ok. Untill the first morning, when we discovered bed bugs walking all over the couch/bed and the wall. Lets just say we left as soon as we could and all of us felt itchy, kept checking for bites and washed our stuff like 3 times when we got home

  • @TheRealMcNeals
    @TheRealMcNeals Рік тому

    We stayed in an Airbnb in Panama city, Panama. New host. It was 36th floor penthouse windows top to bottom, gorgeous! The air conditioning was broken on the master suite floor and it was so hot out. It turned into a huge issue trying to get it fixed. We slept with the doors open. The views were incredible though! 🤣

  • @LostCooper2020
    @LostCooper2020 Рік тому

    OMG how unbelievable that would be I hope that answers because I would be on a rage and want my money back or a refund something that is terrible God bless you guys and I will send prayers Jenny from Florida happy holidays

  • @kelliannawebb5738
    @kelliannawebb5738 Рік тому

    Oh my nasty! That is just awful. I am so sorry. I have no stories to beat yours! Yikes!

  • @maddieadams75
    @maddieadams75 Рік тому

    I love AIrBB never had a bad experience. One lesson I learned is to not go by the price first seen is usually the current price on that day, click on the entire ad and note the dates you are needing the place and the price may change to a lower amount, if it’s booked out or off season. ❤

  • @sarahmanning525
    @sarahmanning525 Рік тому

    Wow, what a nightmare dealing with this airbnb. I would've left after seeing the mess and booked somewhere else. With me, if I see that, it's totally not acceptable to live there.

  • @dariapaladino789
    @dariapaladino789 11 місяців тому

    Hello guys! I just saw your video and felt very sorry and ashamed being from Rome myself, but at the same time wasn't at all surprised.. my family owns an airbnb just at the corner where you guys went..(i'm assuming in via capo le case) and being the few ones that personally manage the apartment with care, believe me we know!! .. so Rome's situation is as follows: People that own property in the historic center do cheap renovations, and literally "abandon" their houses making other people manage them- and these people obviously don't care much since probably they are managing more airbnbs and get payed very little. And, everybody knows that very few people "really care" when its not your own property. Also, The higher situated apartments do suffer from a lower water pressure, but common sense would be at least to put a pressured shower head for example (obviously you had a different issue there!!). The big mistake most guests make is to let these things go by , writing a review that doesn't force these negligent airbnb hosts to up their game.
    So, since most reviews don't get into negative details, chances are they will ruin the next guest's experience, and the negligent host will go on like nothing happened and will keep earning money like they deserve it. I'm sure the guests that went in before you, had the poop/fly situation as well (does't look like that happened overnight) but why didn't they mention the scarse hygene issue?? BAD HOSTS NEED TO BE EXPOSED, the tourist's experience is of absolute importance. Read reviews. Be honest when you write them! Hope your next Rome vacation will make you guys forget this one!!

    • @danandchelle
      @danandchelle  11 місяців тому

      This was exactly our situation!!! Haha!

  • @rosemarymojarrad8608
    @rosemarymojarrad8608 Рік тому

    This is so unbelievable and wrong!!! I would of left the minute I saw the bathroom!!!. Unbelievable how they didn't keep in touch with you guys. 😳

  • @DaveMani
    @DaveMani Рік тому

    A few years back we stayed in an Airbnb just outside of London while visiting England and as soon as we entered the Airbnb we immediately noticed a smell! Let me tell you, the apartment was full of black mold!!! Since we were on a budget at the time we kind of had to stay there... We opened all the windows, slept with our cloths on on top of the bed no sheets and left VERY early in the morning... We gave the guy a terrible review and had a great day in London. haha

  • @blueeyesthebeard
    @blueeyesthebeard Рік тому

    😳😳😳 Playa Del Carmen AirBNB 2021. My husbands first trip out of the US. We were excited about taking a day trip to Tulum given the fact that we paid out the 🍑 for a car rental & had very limited vacation days. We pack up & get ready to head out the door.. The door handle breaks off with a gentle turn. We are locked in until late afternoon. Grand time 😂

  • @TheSunnyo1
    @TheSunnyo1 Рік тому

    I hope you both don’t get sick .

  • @corinkeaveny2723
    @corinkeaveny2723 Рік тому

    We travelled though Italy, and we loved Venice, Florence, and Sorrento but even though we enjoyed Rome the hotel we stayed at was not the best and it kept having blackouts, this did affect our view of Rome even though we tried not to let it

  • @Ohris
    @Ohris Рік тому

    Only used airBnb a handful of times myself and no real horror stories personally. However one of my friends did have a bad experience in Tallinn. The plumming of his bathroom got blocked and he noticed this when all the s*it and other drainage water/stuff came and flooded the bathroom when he was I think showering or went to the toilet and flushed.
    He was out and in a hotel very quickly.

  • @whale5646
    @whale5646 Рік тому

    OMG: That must have been horrible. I would have reported them to the Better Business Bureau. Glad you were able to find a nicer place to stay. Say hello to the Pope for me. :)

  • @genfraz41
    @genfraz41 Рік тому

    I hope you guys are planning to go home to Utah for some of the holiday season.

  • @beccasmama63
    @beccasmama63 Рік тому +1

    I hope that host isn't a host anymore. The owner doesn't need people like that destroying their reputation and property.

  • @angelariley5163
    @angelariley5163 Рік тому

    glad u guys r ok and nobody was hurt or got arrested lol

  • @emilyturner1705
    @emilyturner1705 Рік тому

    We stayed in a super cute historic home in Fort Worth Texas for our wedding anniversary after a late night out, we were rudely awakened at 6 am to the sound of people scrapping paint off the walls outside of this historic house. I literally open my eyes and the windows above the Curtains I literally see two men on ladders working on the house, scared to death that luckily I was decent. But we called immediately the hosts and she said she “forgot” to inform us. We cancelled the rest of our stay. Got a hotel near by and luckily got a refund. But it was totally weird. Oh and the other was we were moving from Houston to Seattle I booked dog friendly air bnbs along the way found a cute “ tiny home” the pictures were great ended up being a tiny house in some old guys back yard behind a Wendy’s in Oakland California. The owner invited us to smoke week with him, we kindly declined haha in poured rain that night the ceiling leaked all over our bed, there were spider webs everywhere! We left at 5 am haha slept like 2 hours

  • @kentjoadam5554
    @kentjoadam5554 Рік тому

    explore Indonesia, lots of good and satisfying accommodations. explore with harley crossing to java island. first banyuwangi visit ijen mountain, after that bromo malang, continue to solo and yogyakarta. longer in Yogyakarta to enjoy nature and culture. After that, continue west via the southern route to the city of Bandung, a beautiful city with the name Paris Van Java.

  • @anonymouse0221
    @anonymouse0221 Рік тому

    When it rains it pours. Literally

  • @gigistrailsandtales7203
    @gigistrailsandtales7203 Рік тому

    Omg I would RUN…my gag reflex was triggered!

  • @stephaniebritt6931
    @stephaniebritt6931 Рік тому

    I think Rome just has horrible plumbing lol! We stayed at the Grand Hotel de La Minerve and our room smelled like poo so bad. We of course moved rooms but did spend 1 night in the poo 🤢

  • @dianefravel5813
    @dianefravel5813 Рік тому

    Wow so sorry you guys had to go throw that

  • @michellefarrell4493
    @michellefarrell4493 Рік тому

    After seeing conditions like that, I would have sued them. If they knew about this before you even checked in, they should have at least warned you so if you wanted to find another place to go to. I went to Rome once with a friend but we stayed in a 5 star hotel. We had good conditions. Well, I hope you guys had found a better place or at least gotten the problems taken care of. Next time make sure you know what you're getting.

  • @armstrongcatherine
    @armstrongcatherine Рік тому

    When I was in an Airbnb in Wales I got a visit from the Baliffs. Thankfully I didn't open the door had a chat told them the day I was leaving and asked them to come back after that. They agreed. I contacted the owner and told him to pay his bills as soon as possible.

  • @aussie6639
    @aussie6639 10 місяців тому

    Welcome to Italy 🇮🇹

  • @lindacluney446
    @lindacluney446 Рік тому

    Take this video to go viral on Airbnb site, Instagram, Google, and all travel sites. This is totally unacceptable.

  • @angelariley5163
    @angelariley5163 Рік тому

    i dont travel but i shop when i am out and i do read reviews

  • @natashaw401
    @natashaw401 Рік тому

    holy heck water pressure

  • @karrisilantera9810
    @karrisilantera9810 Рік тому +2

    What you could do more for European & and Asian followers is to translate feets, inches and Fahrenheit’s to metric system and Celsius. After all 98% of World’s population are using those.

    • @63dkw
      @63dkw Рік тому +2

      Seriously?? There are worse things going on in the world than expecting someone to convert measurements that they know and use, just so that you don’t have too. It would be like a vlogger being expected to speak English when they speak Japanese 🤦🏼‍♀️

  • @laurienash9147
    @laurienash9147 Рік тому

    I don't think I will ever use an Airbnb!

  • @IrbyOCD
    @IrbyOCD Рік тому

    Oh boy if I were the owner of Airbnb I would be just cringing in shame. This is so not good for their business as a whole. They should have inspectors and requirements. I’m sure those first Airbnb family’s home is taken off the service

  • @moefree9970
    @moefree9970 Рік тому

    Omg😂😢 all I have to say

  • @jackie_jrml
    @jackie_jrml Рік тому

    Fecal flies!! Lol gross 😂 they’re drain flies but we call them fecal flies. Wow sorry you had to deal with all that. How is this place able to be rented?!

  • @shaveerdaad4376
    @shaveerdaad4376 Рік тому

    same happened with us 110 stairs and loads of misbehaving ..italy isnt good with airbnb also taxi services suk

  • @natashaw401
    @natashaw401 Рік тому

    loll his solution dont use the sink

  • @natashaw401
    @natashaw401 Рік тому

    nasty plumbing like that left like that

  • @TheBostonGirl
    @TheBostonGirl Рік тому

    Looks like mold

  • @ewachmielewska4424
    @ewachmielewska4424 Рік тому

    I would reach out to air bnb automatically. They’ll refund you and take the listing down so others don’t have to deal with what you did

  • @sallymay24
    @sallymay24 Рік тому

    I wouldn’t be staying there

  • @Wolvertruitt
    @Wolvertruitt Рік тому

    What about bed bugs??

  • @andreawittliff5241
    @andreawittliff5241 Рік тому

    So sorry to hear....I had a brilliant idea. Everyone should subscribe to all the family go hit Jared and Britt up and our life in Holland and this is how we bingham

  • @natashaw401
    @natashaw401 Рік тому

    yuk describing that bathroom

  • @maryadair5697
    @maryadair5697 Рік тому

    We've stayed in a few...only in the US but did realize there are also scams out there. Also fell into one in New Jersey. So we tend to go through Mgmt Companies so we can talk to them easily about the place. We've stayed in wonderful places, Ocean City, NJ, Aspen and Panama City Beach area. So no bad stories here. 👍 Already booked for May trip to Florida. 😁🌴🏖️

  • @natashaw401
    @natashaw401 Рік тому

    loll dont know issues cause have not used water

  • @josephinepisani3177
    @josephinepisani3177 Рік тому

    pls tell us where it is so we don.t go there lol

  • @carmencitadavis9043
    @carmencitadavis9043 Рік тому

    Do you think that you all will be doing this forever or will you ever settle back down and live in normal life again

  • @angelariley5163
    @angelariley5163 Рік тому

    would give them a 1 star and not highly recommend

  • @kathleenleone5488
    @kathleenleone5488 Рік тому

    🤮🤮🤮🤮🤮

  • @elizabethjohannes2302
    @elizabethjohannes2302 Рік тому

    One hundred precent leave a review and ask for your money back.

  • @carmencitadavis9043
    @carmencitadavis9043 Рік тому

    You all just got scammed that's all to it

  • @angelariley5163
    @angelariley5163 Рік тому

    u spent all that money not cool

  • @sebastianniittyvuopio5017
    @sebastianniittyvuopio5017 Рік тому

    King and queen. 😭 Let's all cry. Go to La or SF and tell this story to all the homeless people. They sure will 😭 with you.

    • @Donna-qt1ot
      @Donna-qt1ot Рік тому +4

      This in no way reflects on Dan and Chelle. Take your negativity and go

    • @jackie_jrml
      @jackie_jrml Рік тому +1

      What’s a strange comment. Cuz the majority of people would be concerned with the situation as well. But we’re all kings and queens I guess wanting a decent bathroom with working toilets and minus fecal flies. Most importantly, communication with the host/owners! They’re at least laughing about it.

  • @sebastianniittyvuopio5017
    @sebastianniittyvuopio5017 Рік тому

    Unsubs

    • @Donna-qt1ot
      @Donna-qt1ot Рік тому +1

      BYE!!! ADIOS!!! DON'T LET THE DOORKNOB HIT YA'!!!!!!!!!

  • @sebastianniittyvuopio5017
    @sebastianniittyvuopio5017 Рік тому

    Netflix Harry&Megane? No! But just two spoiled mormons.

    • @Donna-qt1ot
      @Donna-qt1ot Рік тому

      Tell me that you would be happy staying in that.
      What does their religion have to do with not wanting to stay in a feces, flies and water issues Air b&b???
      I bet that 99% of ANY religion of people wouldn't want to stay there.
      Go crawl back into your cave of idiocy and stay there.

  • @fogwyg6366
    @fogwyg6366 Рік тому +1

    WOW YOUR POSTING 2 MAYBE 3 MAYBE 4 WEEKS LATER AFTER YOUR AIRBNB HORROR WHAT IF SOMEONE ELSE WANTED TO GET YOUR OPINION SOOOOOOOOOOOOOOOOOOOONER I WISH AND I BET MORE SUBSCRIBERS WISH YOU POST SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOONER ENJOY YOUR TRAVELS WE WOULD IF YOU POSTED SOOONER

    • @Kris-ib2xt
      @Kris-ib2xt Рік тому +2

      They do the best they can... if you don't like it, leave

    • @alil7348
      @alil7348 Рік тому +1

      I agree, why does it matter if they post a few weeks late? 🤷‍♀️ I'd rather that, than them not posting at all! I think it's great that they took some time off from editing while Jolene was with them.

    • @Donna-qt1ot
      @Donna-qt1ot Рік тому +1

      If you don't like Dan and Chelle's postings, find someone else to watch. And grow up.

    • @armstrongcatherine
      @armstrongcatherine Рік тому

      You post your bad reviews on Airbnb not you tube?

    • @63dkw
      @63dkw Рік тому +2

      First up, using capitals like you have is yelling. Secondly, they have to wait until they have Internet service that is fast enough to upload. They aren’t sitting at work, they are travelling the world.

  • @dianswikert268
    @dianswikert268 Рік тому

    I will not eat 2night......ur description is right on. PUKE.
    Now I feel sick.
    U were in Finland and Italy during the ISU.....I ❤️ Figure Skating ⛸️

  • @macymarxman7727
    @macymarxman7727 Рік тому

    There was a group of 10 college students staying in the Muslim district of Glasgow near the city center and as soon as we get into the apartment the doorknob falls off and we were stuck inside for 2 hours before someone came to let us out 🫠