I work in IT. This is what I do. First thing first. Daily checklist. Make sure files are where files need to be and backed up. Make sure things are running smoothly. Update things on the daily. Answer tickets which vary. We do everything from computers to laptops to cellphones desk phones industrial printers office printers door security and scan guns just to name a few. On average I have a bout 3 calls and 5 tickets per hr. Some are simple solutions others requires research and getting back with the ticketor. Tickets are priority. But on top of that you also have small and big projects like for example setting a new employee starting in a week or updating a system or things like that. I thought IT would be nerdy and boring but in fact it is very interesting and it feels great to help others out make sure your company runs smoothly. It is NEVER boring and you are always learning. Just my take.
I really enjoy IT. I have my Associates in Cybersecurity and going for my Bachelors in IT with a focus in Cybersecurity. I have an interview tomorrow for an IT Specialist position (tier 1/tier 2 helpdesk) and I’m so nervous because I don’t have a lot of technical experience. I only have what I’ve done in school and the small things I do at home on my own devices.
Computers and tech in general has always been a very key part of my life. Watching this video and understanding more about what a day to day experience in IT is like is extremely insightful as I gear up to enter this work environment. Being able to apply my love for tech into a job is what is getting me through my Bachelor's and is motivating me to get my certifications. Seeing this video really helped me to visualize what it is that I am to really look forward to, thank you!
I love I.T myself as well, it's one of my passions. I have an associates in Computer Information Systems and currently work in a hospital environment myself already and I applied for the IT Specialist position at my hospital so hopefully they call me back! Fingers Crossed!
ROFL, this is IT. you do different stuff everyday. Asking, "What is the IT part?" is a useless question. that's like asking a doctor to show you the medicine part... What do you want to see? him diagnosing a patient or performing open heart surgery? these are very different things that take years to learn. At least 50% of IT issues are PEBKAC and are more emotional support than anything.. IT work can be anything from managing group policies, managing exchange, Working with Power shell, Debugging error codes, providing analytics to other teams, managing AD profiles, setting routes on a switch, establishing VLANs, deploying servers, Managing vendor relations, Running SCRUM Sprints, creating images. saying , 'Do IT' is completely inane..
You sit at a computer, answer the phones, reply to tickets which is more sitting at a computer, answer emails which is more sitting at a computer, and then if you have to install new software/hardware on the staff's computers, you get off your own computer and walk to the staff's computer and sit there for a bit. It's a lot of computer work. Do you like sitting? and talking on the phone? and helping people figure out their computer? It's not glamourous.
Well I got my A+ and now I'm working in help desk. I'm currently enrolled in an online program for my associates in IT and in about three months will be sitting for my Network+.
Old video but still some good info. It’s interesting to see how similar IT is to my Job in the Marine Corps. Especially when it comes to utilizing DHCP, Active Directory and command prompt etc. I’m hoping to get a associates in IT and maybe some Certs from Cisco to go with it. Thanks for the video. You just got a new subscriber 👌🏻
Thanks for the awesome videos, I really appreciate it! This has helped me a lot as I am going for my first day as a intern in entry level help desk in the next two weeks. I barely got any hands-on experience from my college that I'm getting a bachelor for admin I.T. management with no certifications, book smart is totally different than getting real hands-on experience. Thankfully there are UA-cam videos and people like you that share their knowledge and experiences. Self teaching yourself is important, you can create your own I.T. lab as a beginner to learn from; there is free virtualization for different operating systems such as different versions of Windows, MacOS, and Linux you can use as admin to mess around with and learn depending on the work environment that is required. Through this, I was able to learn administrative tools like what Zach was talking about and I can guarantee that during the I.T. support interviews, the employer will ask you questions about it!
@@offbrandheaven Hello Dark, everything is going well! Nothing like getting hands-on experience and learning as we go. I'm now a level 2 tech with no certs in a top debt relief company in NYC. For those who have no certs, don't be discouraged, having experience in the field is more than enough to qualify for your roles. How is everything for you?
@@wailam9789 Well im about to be starting my first semester majoring in IT as a freshman so I'm hoping everything goes well. I am interested in tech and i have taken an ap computer science course in high school, but I didn't really enjoy it, so I hope that IT is a little better.
@@offbrandheaven I'm glad you had taken some interest in technology, there is always a high demand for us. In IT, there is many paths you can go into, if one doesn't seem to interest you, maybe another may, you just have to learn as you go and find your passion! You can either do general tier 1-2 help desk stuff, networking, security, programming, and more, I'm not sure how much experience or knowledge that you have with IT, but I would highly suggest to try to obtain a internship while you're going through school, get close to professors as they have connections, so once you graduate or even before then, you can land a entry level position and strive to be better, nothing beats hands-on experience in the field. There are many great mentors such as Zach that can teach and guide you to do many great things in IT, but if you have any questions or concerns, i'm more than willing to help as well. Good luck to your career and studies!
@@wailam9789 Thank you so much for the information and kind words. I only have one question to ask for now. So far, in terms of technology, I built myself and a friend computers and loved it. Is it possible that I will encounter more of that in IT?
The normal sleep-wake cycle of a healthy adult is about 24 hours. Repeatedly staying up while exposing yourself to blue light at night, lengthens this cycle. This means that you’ll have a hard time getting sleep even when you don’t have screen time. It also means that you’ll find it difficult to stay asleep for long. The body, therefore, doesn’t get enough rest and this affects your productivity. Optometrist and Founder at Ocushield.
I just changed my major to computer information systems and I plan on getting my associates in that and later on getting my bachelors in cybersecurity.
Is there a entry level job in IT that isn't answering phones? I'm completely new to this and am looking to find a path that works for me. I'm anti social and would love to just work on a pc all day minding my own business. Any help from anyone would be greatly appreciated.
You mentions powershell before I can't remember the video however is it possible you can make a video about powershell or recommend sources that can help me learn powershell
+Iftiqar ali Sorry I'm not sure how I missed this. I am working on some power shell videos. In the mean time you can check out PC Addicts for some Power Shell stuff. ua-cam.com/users/pcaddictslive
I think I can gather that your field is healthcare IT. This is mine as well. I started out as a help desk tech, moved up to PC tech, then network tech, now I am a supervisor, and do a little bit of all three I mentioned plus deal with people. :-) No one day is like the other, but the days go by super fast and what you say is exactly true, in this field it is not out of the ordinary to find yourself doing a little bit of everything!
I started as a Help Desk tech in 2004, and got my supervisor position in August 2016. Not the same healthcare system as I started out in. I am sure I could have moved faster, but where I live (rural South), I had to wait for the right opportunity to come along that wasn't so far away from home. I took my time though anyway, because I wanted to ensure by the time I got to where I am, I knew a little bit about every role that falls under me, because as I said, I wind up having to do a little bit of all of them.
Can you give me a list of things to learn from home? I.e. build a virtual machine, learn Citrix etc. I want to develop my practical skills rather than just the theoretical knowledge. Thanks
Pretty much the same job I have as IT Operation and Network Support. Yes it is always different issues every day! Got a new subscriber here! I will be visiting your page more often and maybe one day reach out to you for some help.
Hello! I just recently graduated. Got my BS for computer information systems, but I'm having a really hard time finding an entry level job and in desperate need of experience. All I have is school experience. Is there an entry level it job that you can suggest with people with not IT experience? Thanks a bunch
Any help desk job is pretty much entry level, but another great way to get experience is to see if you can volunteer places or do some internships anywhere in the meantime.
I work for a small company as an IT Officer. I have a senior who does most of the critical tasks so i am left with nothing to do sometimes. What should i do like i create my own task? Any suggestions. I like to always do something and not just monitor things
Could you please tell if you are in a company environment or at home and what type of it job is this?please i wana get to IT bit i don't know too much about it.Great video.
Hey..I'm working with Capgemini as a software Associate...nd I also have to take calls from my project clients which r related to basic IT problems...nd as I can see u used to do this kinda job too...Can you say me the difference between this job nd a call center job (BPO) please?
Thanks for sharing, great video. I am currently attending online school for IT and am doing everything on my Mac. you mentioned how most companies are windows based. Should I be concerned about the difference in OS? the field that I'm interested in is web applications development. Any info on that?
Most web development, software companies will run Macs, but still some run Windows. You can always use Virtual Box from your Mac to run Windows also to get familiar with Windows.
I.T. Career Questions thanks for your reply. I've been looking into coding sites for free and at a monthly fee such as Codeacademy.com, treehouse, freecodecamp.com. Any suggestions or preference for someone 31 years old and looking to start learning to code?Codeacademy.com
@@Itcareerquestions hey I have a question for you, What job is responsible for hooking up routers, TVs, Install cameras, hook up computers and monitors? I’m stuck trying to figure it out
How did you learn when you first started out in IT, I have just graduated from CompSci degree, but we didn't touch hardware or anything like ticketing + AD?
I know this is an old comment, just wanted to give my input. I've been working in IT for 2 years (started as an IT trainee). Honestly the only way you can get experience with AD, Exchange, server work (RDP) ticketing, and just learning about computers in general is by doing the stuff, the only way you can do the stuff is by working in the industry. Get a level 1 job in IT (based off what this guy has described, I would say what he does is level 1, at least where I work). You will slowly become more familiar and comfortable with the systems.
It depends on what's going on. I'm the senior tech so if it's something that I'm concerned about I would generally get one of our system admins involved in and see what their thoughts are.
Once I fixed a few computers I understood why some people hate computers 🖥 they are made by nerdy guys like me that assume people will not be overwhelmed by buttons. Now I understand why apple has 2 buttons on iPhone just keep it simple can’t everyone understand and do the same. You should not have to have a degree to get the computer working right just my opinion
Hi man, i find this video really helpful as i am starting out in IT help desk.. i believe that i have the passion in dealing with computer system browsing around windows troubleshooting, active directory, user accounts etc.. but my main issue is with hardware peripherls especially network components. can give me your thoughts on this ? would really appreciate your response !
Great video Zach! I working towards being in IT, I have my A+ and working on passing Security+....What are your thoughts on the Google IT support certification? Thanks, heime
I graduated with both an IT and CS degree this past semester. For an intro IT class, you should expect it expose you to each field in IT such as hardware, networking, security, databases, project management and maybe some basic coding. At least, that's what my intro IT class covered. It wasn't difficult at all. You won't have to code much at all. Some of the common languages you might come across in your courses will be C++ or Java, some web languages (HTML, CSS, JavaScript, PHP) and python/ruby. I'm sure you'll enjoy the courses. I definitely loved the classes I took.
@@hiimdavve honestly I just gave up but besides that there's a lot of you to study especially even if you don't believe that it'll show up on the exams
I've seen some of your videos and I'm too confused would you please help me? my father wants me to study medical and become a doctor and i personally like I.T and tbh I like both of them but I'm not sure which one to go for I live in Pakistan and we don't have so many jobs in I.T but I also want to live abroad so it'd be great if you help me out... cheers!
Pretty stoked to get started in IT, I'm just terrified about the whole customer service thing. Especially phone calls. I can deal with face to face but not phone calls, oh no.
Customer service is scary at first but it gets easy after a few weeks. I actually work in phone customer service currently and at first I was super nervous and scared of not being able to help them correctly but after about 2 weeks I felt like a pro! I'm also gonna be going into college for IT soon. So excited!! Good luck with your studies and don't be scared of customer service :)
I'm sure there are companies who will hire VETS, also as a VET there's a merit system so you'll receive 5 points for being a honorable discharged VET. I would recommend going to school to have a formal degree, establish and work through imposter syndrome, you'll learn a lot working with your peers, and it'll help you get better jobs at better companies. Where you work is also important. Do you want a rigidly IT job with a no-name, short term company or do you want to work with a large company? Are you skills scale-able, can you traverse and go from administration to debugging, writing test scripts, testing software, utilizing an IDE to write code. Do you know any programming languages and security? It really depends on what value you can bring to the company you want to work for, always know your value. If you don't feel comfortable with your skills, then you will value yourself lower and they employer will automatically see this which can cost you a job. Always seek self-improvement and If there's a job you like but you know you are willing to learn what you need - on the job - express that to the employer and be confident. Good luck bro and go get it!
I work in IT. This is what I do. First thing first. Daily checklist. Make sure files are where files need to be and backed up. Make sure things are running smoothly. Update things on the daily. Answer tickets which vary. We do everything from computers to laptops to cellphones desk phones industrial printers office printers door security and scan guns just to name a few. On average I have a bout 3 calls and 5 tickets per hr. Some are simple solutions others requires research and getting back with the ticketor. Tickets are priority. But on top of that you also have small and big projects like for example setting a new employee starting in a week or updating a system or things like that. I thought IT would be nerdy and boring but in fact it is very interesting and it feels great to help others out make sure your company runs smoothly. It is NEVER boring and you are always learning. Just my take.
what does "tickets" mean?
Please answer how much do u get paid an hour?
How long does it take to become an I.T? whats the learning process.
Do I have to call them?? I only like to email back to users. Cause I have a disability where I can’t hear very well.
@@thexinvisiblex1844 how much is the hourly pay?
Have you tried turning it off and on again?
Probably like 75% of the calls help desk got.
@@Itcareerquestions I used to work help desk. It was a nightmare. Ridiculous how people don't use their brain before calling
@@EpicGamer440 😂😂🤣
@@HeresVasiliasthere’s a lot of issues that can be resolved my simply turning it off and turning it back on
I really enjoy IT. I have my Associates in Cybersecurity and going for my Bachelors in IT with a focus in Cybersecurity. I have an interview tomorrow for an IT Specialist position (tier 1/tier 2 helpdesk) and I’m so nervous because I don’t have a lot of technical experience. I only have what I’ve done in school and the small things I do at home on my own devices.
Kali Reanna how did it go??
Abdi Hussein I actually don’t take it until tomorrow. So fingers crossed that I pass.
oh okay well, Good luck u got this!!
Abdi Hussein thanks!
update?!?!? hope you got it!
Computers and tech in general has always been a very key part of my life. Watching this video and understanding more about what a day to day experience in IT is like is extremely insightful as I gear up to enter this work environment. Being able to apply my love for tech into a job is what is getting me through my Bachelor's and is motivating me to get my certifications. Seeing this video really helped me to visualize what it is that I am to really look forward to, thank you!
This
I love I.T myself as well, it's one of my passions. I have an associates in Computer Information Systems and currently work in a hospital environment myself already and I applied for the IT Specialist position at my hospital so hopefully they call me back! Fingers Crossed!
Good luck! I hope you get it!
Did u get it?
sup
☠️
Bro?
Didn't really help at all. I'm trying to see what working in an IT position actually looked like. In other words the doing part of IT.
Same with me. Have you found any good videos yet?
Dude this really is what IT job does, you might be looking for some specific area? Such as System Developer?
ROFL, this is IT. you do different stuff everyday. Asking, "What is the IT part?" is a useless question. that's like asking a doctor to show you the medicine part... What do you want to see? him diagnosing a patient or performing open heart surgery? these are very different things that take years to learn.
At least 50% of IT issues are PEBKAC and are more emotional support than anything.. IT work can be anything from managing group policies, managing exchange, Working with Power shell, Debugging error codes, providing analytics to other teams, managing AD profiles, setting routes on a switch, establishing VLANs, deploying servers, Managing vendor relations, Running SCRUM Sprints, creating images. saying , 'Do IT' is completely inane..
This is exactly what you do in it
You sit at a computer, answer the phones, reply to tickets which is more sitting at a computer, answer emails which is more sitting at a computer, and then if you have to install new software/hardware on the staff's computers, you get off your own computer and walk to the staff's computer and sit there for a bit. It's a lot of computer work. Do you like sitting? and talking on the phone? and helping people figure out their computer? It's not glamourous.
you literally do the exact same job i do in the marine corps haha imaging,windows servers, end user issues, cisco phones
Tech is tech is tech is tech.
Let me take a wild guess and say you were in Comm company?
Are/were you a data marine? Just got out but I was logistics. Want to go into IT
did you need a security clearance?
This is what I want to do! I'm studying for A+ certification right now.
How's it going so far?
Well I got my A+ and now I'm working in help desk. I'm currently enrolled in an online program for my associates in IT and in about three months will be sitting for my Network+.
Congrats
Hi Stacie, mind me asking what was the review material you used? Book, online or both? What specifically did you use?
Professor Messer is all you need. Got my security+ but now I realize I probably need A+ to get my first job.
What do they do , what’s their objective, and who
Are they helping ?
Information System Technician wow what a cool title . Thanks for sharing your experience with us . Im still studying
MoonKei Good luck! I'm in school as well I am excited for sure to be in IT work!
T - Bone Did you make it bro
Just wanna say , VERY GOOD quality camera for it being from 6 years ago . Holy cow.
Bro this was 2016 they had normal cameras what are you 5 💀
Old video but still some good info. It’s interesting to see how similar IT is to my Job in the Marine Corps. Especially when it comes to utilizing DHCP, Active Directory and command prompt etc. I’m hoping to get a associates in IT and maybe some Certs from Cisco to go with it. Thanks for the video. You just got a new subscriber 👌🏻
Thank you for your service and your sub!
Old comment 😂
@@90Trillsgoku’s creator is dead 😂
subsribed bro... I love computers... and now still studying in high school for a degree!!! thanks for the videos
Wow, XP and Server 2003 in 2016, how retro! Were there vendor specific programs that kept certain clients from being upgraded?
Vendors man...stupid vendors... :(
I actually do similarly work as a system technician as well. Awesome job love it
Just watching 4 minutes of this and listening to this lingo I've never heard....has literally made me...
exhausted.
Windows XP :D first computer brand I ever got when i was younger lol
Sharlele Tea Room late i know ,but windows xp is an operating system not a computer brand lmao
@@gabipojar That is why we need people working in IT.
Nice video Zak! It gives new comers to IT a good overview of what it's like to work in support.
+ittaster Thank you!
+I.T. Career Questions gene
Thanks for the awesome videos, I really appreciate it! This has helped me a lot as I am going for my first day as a intern in entry level help desk in the next two weeks. I barely got any hands-on experience from my college that I'm getting a bachelor for admin I.T. management with no certifications, book smart is totally different than getting real hands-on experience.
Thankfully there are UA-cam videos and people like you that share their knowledge and experiences. Self teaching yourself is important, you can create your own I.T. lab as a beginner to learn from; there is free virtualization for different operating systems such as different versions of Windows, MacOS, and Linux you can use as admin to mess around with and learn depending on the work environment that is required. Through this, I was able to learn administrative tools like what Zach was talking about and I can guarantee that during the I.T. support interviews, the employer will ask you questions about it!
how did everything go 3 years later?
@@offbrandheaven Hello Dark, everything is going well! Nothing like getting hands-on experience and learning as we go. I'm now a level 2 tech with no certs in a top debt relief company in NYC. For those who have no certs, don't be discouraged, having experience in the field is more than enough to qualify for your roles. How is everything for you?
@@wailam9789 Well im about to be starting my first semester majoring in IT as a freshman so I'm hoping everything goes well. I am interested in tech and i have taken an ap computer science course in high school, but I didn't really enjoy it, so I hope that IT is a little better.
@@offbrandheaven I'm glad you had taken some interest in technology, there is always a high demand for us. In IT, there is many paths you can go into, if one doesn't seem to interest you, maybe another may, you just have to learn as you go and find your passion!
You can either do general tier 1-2 help desk stuff, networking, security, programming, and more, I'm not sure how much experience or knowledge that you have with IT, but I would highly suggest to try to obtain a internship while you're going through school, get close to professors as they have connections, so once you graduate or even before then, you can land a entry level position and strive to be better, nothing beats hands-on experience in the field.
There are many great mentors such as Zach that can teach and guide you to do many great things in IT, but if you have any questions or concerns, i'm more than willing to help as well. Good luck to your career and studies!
@@wailam9789 Thank you so much for the information and kind words. I only have one question to ask for now. So far, in terms of technology, I built myself and a friend computers and loved it. Is it possible that I will encounter more of that in IT?
i know a little about technology, but this is the course that im gonna get in college
The normal sleep-wake cycle of a healthy adult is about 24 hours. Repeatedly staying up while exposing yourself to blue light at night, lengthens this cycle. This means that you’ll have a hard time getting sleep even when you don’t have screen time. It also means that you’ll find it difficult to stay asleep for long. The body, therefore, doesn’t get enough rest and this affects your productivity. Optometrist and Founder at Ocushield.
i feel ya man.. Im doing the same thing at work. Great video!
Thank you!
Still working there?
Putting out fires and imaging. I don't know how you don't get sick of it. It's what I do too. I'm trying to make change to 100% phone help desk.
You are so real bro i learned a lot from you and give me motivation thank you
How many hours are you required to work in a day or does it vary depending on what needs to be done?
depending what needs done. I work everyday because i choose too.
I just changed my major to computer information systems and I plan on getting my associates in that and later on getting my bachelors in cybersecurity.
Ive heard alot of jobs you honestly don't have much to do and pretty much spend a lot of time surfing the web, watching movies, etc. Is this true?
Trevor Kapral no
zhen86 bro i heard the same as well
LMAO?? IT are busy..
i guess it depends then, cause my mate used to work as tech support for our local school and said he was bored to tears and left.
Is there a entry level job in IT that isn't answering phones? I'm completely new to this and am looking to find a path that works for me. I'm anti social and would love to just work on a pc all day minding my own business. Any help from anyone would be greatly appreciated.
A+ computer technicians. I'm also trying to avoid help desk but there's still going to be some phone calls.
That’s sad
You mentions powershell before I can't remember the video however is it possible you can make a video about powershell or recommend sources that can help me learn powershell
+Iftiqar ali Sorry I'm not sure how I missed this. I am working on some power shell videos. In the mean time you can check out PC Addicts for some Power Shell stuff. ua-cam.com/users/pcaddictslive
I actually tried to find videos related to *ICT* to improve my skills in *computer* , that's it, now I'm here :p New *Subs* here!
Ohhhh BIG QUESTION!!! What tools in the active directory are still used from the time of this post until now
Hey , thanks for this video .. I would like to see a new day to day video post .. I’m sure everything has changed from 6 years ago to now
I could do this even though I’ve done labor my whole life. Going to sign up for Google Certificates
I think I can gather that your field is healthcare IT. This is mine as well. I started out as a help desk tech, moved up to PC tech, then network tech, now I am a supervisor, and do a little bit of all three I mentioned plus deal with people. :-) No one day is like the other, but the days go by super fast and what you say is exactly true, in this field it is not out of the ordinary to find yourself doing a little bit of everything!
I started as a Help Desk tech in 2004, and got my supervisor position in August 2016. Not the same healthcare system as I started out in. I am sure I could have moved faster, but where I live (rural South), I had to wait for the right opportunity to come along that wasn't so far away from home. I took my time though anyway, because I wanted to ensure by the time I got to where I am, I knew a little bit about every role that falls under me, because as I said, I wind up having to do a little bit of all of them.
Did u go to school?
Sure did. 20+ years in, still kickin. 😅
can u get into IT with a degree in computer science?
This is exactly my job! Learning a lot from you bruh! 👌
Hey man how is this career? Do you go to school for or can you get a certification?
He puts out fires hes a fire fighter
Can you give me a list of things to learn from home? I.e. build a virtual machine, learn Citrix etc.
I want to develop my practical skills rather than just the theoretical knowledge. Thanks
Pretty much the same job I have as IT Operation and Network Support. Yes it is always different issues every day! Got a new subscriber here! I will be visiting your page more often and maybe one day reach out to you for some help.
Awesome, sounds good!
good luck to you!
“I have to log in, of course it’s gonna call me a liar!” 😂😂😂😂😂😂
oh boy does this look a whole lot better in windows 10.
A sir is it easy to work in IT
Hi, is your work like a 5 day a week, weekends off 9-5 job or do you get to work you're own schedule for the week?
Right now I'm trying for my asscoiates in IT and it is overwhelming. I was starting to have doubts about actually working in the field
Whats the main issue youre having?
What’s the issue?
I still don't know what he do. He didn't say anything but everyday is different and he does everything. Didn't say what everything is.
I have a question do you have be good at programming to do IT
Just wanna write this comment for future. I really hope that I will manage to get in what I have wanted.
What about Information Systems Security? I've been looking into it and it sounds like a good career but still don't understand what they do.
+Lucky Duck Sorry I missed this. I can go over this in a video.
Hello! I just recently graduated. Got my BS for computer information systems, but I'm having a really hard time finding an entry level job and in desperate need of experience. All I have is school experience. Is there an entry level it job that you can suggest with people with not IT experience? Thanks a bunch
Any help desk job is pretty much entry level, but another great way to get experience is to see if you can volunteer places or do some internships anywhere in the meantime.
This is an example of why you do summer internships children.
How’s the outside life of an IT
I work for a small company as an IT Officer. I have a senior who does most of the critical tasks so i am left with nothing to do sometimes. What should i do like i create my own task? Any suggestions. I like to always do something and not just monitor things
i have a very important question about working in the field of IT, does working in IT gives open doors to work in other countries?
I'm sure that it could at some point.
Good ...I realy do appreciate your help...keep it up....thanks!
+Amde DIED No problem. Glad I can help in any way.
Are you taking calls while working on the tickets?
cool kee[ up
Could you please tell if you are in a company environment or at home and what type of it job is this?please i wana get to IT bit i don't know too much about it.Great video.
this was suggested by my school CCA people where you homies at?
Hey..I'm working with Capgemini as a software Associate...nd I also have to take calls from my project clients which r related to basic IT problems...nd as I can see u used to do this kinda job too...Can you say me the difference between this job nd a call center job (BPO) please?
What tools you use for DNS and DHCP ?
i think i would be really into your job
I'm planning to take that job when I graduated and I kinda not sure if I can do it
im almost done interning and i dont think im ready. im barely learning anything.
How come, if you don't mind me asking? Is there not enough hands-on work?
@@JJFlores197 I mean i Learned somethings.... iduno what is expected from entry lvl
@@ccxfrank109 What was your exact job?
Iam 38 and bearly want to go to school for this do you think it's too late? Will it be hard for me to get a job?
I'm interested in I.T, but I have a question. Is there a job where I socialized, technology and every day a different thing? Thank you !
Thanks for sharing, great video. I am currently attending online school for IT and am doing everything on my Mac. you mentioned how most companies are windows based. Should I be concerned about the difference in OS? the field that I'm interested in is web applications development. Any info on that?
Most web development, software companies will run Macs, but still some run Windows. You can always use Virtual Box from your Mac to run Windows also to get familiar with Windows.
I.T. Career Questions thanks for your reply. I've been looking into coding sites for free and at a monthly fee such as Codeacademy.com, treehouse, freecodecamp.com. Any suggestions or preference for someone 31 years old and looking to start learning to code?Codeacademy.com
@@Itcareerquestions hey I have a question for you, What job is responsible for hooking up routers, TVs, Install cameras, hook up computers and monitors? I’m stuck trying to figure it out
Do you still use windows 7?
hello im an IT student almost in 4th yr but still dont have a field to focus any suggestions?
Im actually planning to be an IT!
Quick question: how much is your salary??
is your job /hour or /month
arman lee alottt bro they check be fat
What is a problem you run into and how did you solve it? That's kind of thing people want to know.
Do you mind tell me how much you get paid when I start?
wtf did you just say?
Exactly
How do I get into IT field without a degree and no experience?
How did you learn when you first started out in IT, I have just graduated from CompSci degree, but we didn't touch hardware or anything like ticketing + AD?
I know this is an old comment, just wanted to give my input. I've been working in IT for 2 years (started as an IT trainee). Honestly the only way you can get experience with AD, Exchange, server work (RDP) ticketing, and just learning about computers in general is by doing the stuff, the only way you can do the stuff is by working in the industry. Get a level 1 job in IT (based off what this guy has described, I would say what he does is level 1, at least where I work). You will slowly become more familiar and comfortable with the systems.
would this be considered level 1 or 2 or 3 IT Support/System Administration?
hey since you like to learn new things, do you know how to program?
where can you find a job with a IT certified I have graduated and worked hard for it and now that I have applied its hard to get hired
I'm very late but this was a nice video
What do you think about IT consultants
Can i ask u some question?
i recently was let go from an IT position. I was disappointed because it was my first one. I thought things were going well
Do you know why you were let go? Is it because an IT position is easily replaced or what?
what is your take on getting my associates on IT from a community college
Is it hard to find a job in the IT field without a degree?
Soon I will start university studying IT engineering and I wanna know what an IT engineer do and if i can sign, seal, or stamp
Since your working with the tools do you work with a senior tech person for policy implementation and dealing with those kinds of questions?>
It depends on what's going on. I'm the senior tech so if it's something that I'm concerned about I would generally get one of our system admins involved in and see what their thoughts are.
you ever used service matters, or used remedy?
Once I fixed a few computers I understood why some people hate computers 🖥 they are made by nerdy guys like me that assume people will not be overwhelmed by buttons. Now I understand why apple has 2 buttons on iPhone just keep it simple can’t everyone understand and do the same. You should not have to have a degree to get the computer working right just my opinion
Hi man, i find this video really helpful as i am starting out in IT help desk.. i believe that i have the passion in dealing with computer system browsing around windows troubleshooting, active directory, user accounts etc.. but my main issue is with hardware peripherls especially network components. can give me your thoughts on this ?
would really appreciate your response !
+Naveen kumar.a what exactly is your issue?
What is your question?
Great video Zach! I working towards being in IT, I have my A+ and working on passing Security+....What are your thoughts on the Google IT support certification? Thanks, heime
Looking to get some feedback on the Google IT certificate for entry level positions. Has anyone had experience with that? Thanks. ✌️
I'm going to be starting IT classes on June 3rd. What can I expect? Also, I really enjoy the idea of learning proramming in IT.
I graduated with both an IT and CS degree this past semester. For an intro IT class, you should expect it expose you to each field in IT such as hardware, networking, security, databases, project management and maybe some basic coding. At least, that's what my intro IT class covered. It wasn't difficult at all. You won't have to code much at all. Some of the common languages you might come across in your courses will be C++ or Java, some web languages (HTML, CSS, JavaScript, PHP) and python/ruby. I'm sure you'll enjoy the courses. I definitely loved the classes I took.
I'm studying for the it fundamentals
how did it go?
@@hiimdavve honestly I just gave up but besides that there's a lot of you to study especially even if you don't believe that it'll show up on the exams
@@lelouchvibritannia6851 🤣🤣
@@HeresVasilias i reread my reply and honestly don't know wtf i was trying to say 💀
I've seen some of your videos and I'm too confused would you please help me? my father wants me to study medical and become a doctor and i personally like I.T and tbh I like both of them but I'm not sure which one to go for I live in Pakistan and we don't have so many jobs in I.T but I also want to live abroad so it'd be great if you help me out... cheers!
+Ahsen Jabbar Do whatever makes you happy!
+I.T. Career Questions Would an Associate of Applied Science degree in Networking Technology and a CCNA certificate help me get into the I.T field?
There are jobs that let you work on technology in the medical field.
Chris Christopher so for that do I have to go to a medical college and study medicine or i mean medical graduate college or what?
You need to talk to college advisors and do research. There are surgical techs, working on high tech hospital equipment, etc.
Do you think this field is suitable for women? I know women are more than capable but I curious about the environment since it seems male dominated.
Nat Julia Lol I’m a woman doing it there needs to be more woman
what would I major in for it
Whatever you want.
Good information
Pretty stoked to get started in IT, I'm just terrified about the whole customer service thing. Especially phone calls. I can deal with face to face but not phone calls, oh no.
Customer service is scary at first but it gets easy after a few weeks. I actually work in phone customer service currently and at first I was super nervous and scared of not being able to help them correctly but after about 2 weeks I felt like a pro! I'm also gonna be going into college for IT soon. So excited!! Good luck with your studies and don't be scared of customer service :)
nice job man
What degree did you get for the job?
I don't have a degree.
@@Itcareerquestions you don’t just expierence?
@@Itcareerquestions wth
Do companies hire military 25b or just ppl with associates/bach degrees?
I'm sure there are companies who will hire VETS, also as a VET there's a merit system so you'll receive 5 points for being a honorable discharged VET. I would recommend going to school to have a formal degree, establish and work through imposter syndrome, you'll learn a lot working with your peers, and it'll help you get better jobs at better companies. Where you work is also important. Do you want a rigidly IT job with a no-name, short term company or do you want to work with a large company? Are you skills scale-able, can you traverse and go from administration to debugging, writing test scripts, testing software, utilizing an IDE to write code. Do you know any programming languages and security? It really depends on what value you can bring to the company you want to work for, always know your value. If you don't feel comfortable with your skills, then you will value yourself lower and they employer will automatically see this which can cost you a job. Always seek self-improvement and If there's a job you like but you know you are willing to learn what you need - on the job - express that to the employer and be confident. Good luck bro and go get it!
Nice I like your videos