Not fun out there in the fast lane! Do you check the pressure of the spare or just go by look of it once weight of vehicle is on it? How do customers find your details/contact you, or do you have a contract with a recovery firm to sub for them?
I’d put some tall bright cones down at least directly behind my truck to be more visible. That rescue truck is super dark even with flashers on, on a good day. Plus it may add that little extra detail to the professional appearance and security for the customer, albeit you’re trying to save time to get out of the way of danger as quickly as possible; and covert is sometimes better than surprised.
You do phenomenal work boss. But I do think that was a little rude that man had his hand out to shake your hand and you just left him hanging. I get it you guys are in a bad spot on the highway. But I treat all my customers with respect & dignity. Their scared and relieved when pros show up and show out. Good work overall. Salute
Good stuff but I noticed you didnt ask him if it was in park and/or emergency brake on. Common sense isnt common for everyone. Also you didnt check the PSI on the donut or hand torque it after it was on the ground (so the tire doesnt spin like it did with gun). Bring some trashbags to put the flat in so you dont dirty up the trunk in newer/nicer cars. A little customer service goes a long way for your reputations. Sucks working on the left shoulder gotta work quickly but also safely!
@DimebagVision You have no clue what your talking about do you. You always have the customer put the vehicle in park, emergency / parking brake on and you chock the tire that stays on the ground. Flat ground or not that vehicle can still roll, especially if there is a jack failure. Secondly, you never assume anything. I've seen brand new vehicles roll off the lot with flat spares. You watch his other videos though, he carries air. Hand torquing after using a torque stick won't result in over torquing. The hand torque wrench will stop at the torque it's set too. If the torque wrench and torque stick are the same rating then had he hand torqued it, it would have clicked immediately. It doesn't matter if someone would complain or not, it's called professionalism. Learn it. And a rubber mat isn't going to keep that cargo area clean. That tire is laying on it's side which means the seatback and sides can also get dirty by the tire moving around. It can be very difficult to clean. I guess all those dime bags screwed with your brain cells huh. Nice job though trying to look smart and call out someone for offering some helpful tips. You just proved your idiocy.
@ken I totally agree with you on the park break issue, in my case I check it has air when I roll it, I wouldn’t go as far as using a trash bag either, on another note, I would NEVER ask the customer to wait inside the vehicle, if an accident happens (like the car falling down) the customer would get injured. Not arguing nor debating, just sharing the way how I do stuff, greetings.
Hi my name is Joe. Fort Worth Texas and I’m interested in starting in the roadside assistance game. I have watched most of your videos but just have some questions because I’m down to almost no money. I have most of the tools, just need a little guidance. Pls!!
Thats a fast way to die. If you feel your tire going flat DONT EVER pull off onto the fast shoulder unless you wish to die. Limp over to the slow shoulder but DO NOT stop. Slowly limp down the shoulder to the next exit & get off the freeway. Your tire is already gone before you got onto the shoulder but you may ruin the wheel., Big deal. $100 is cheap price to pay for your life. Tireman : Call the highway patrol and they will create a rolling traffic break so you can get your customer across the freeway onto the slow shoulder & you both can limp down the slow shoulder to the next exit. !
I used to take highway calls.....havent taken them in 3 years and I dont plan on taking them again. Its not worth the risk for me. Im fast...but accidents are faster
@@kevinrichardson6686 I'm telling you right now, highway calls are NOT worth the risk. I don't care what anyone tells you. Let the highway patrol take care of it. If you think it can't happen to you, go ahead and try it
@@kevinrichardson6686 No such thing as safety just varying degrees of danger. I’ve been in the front yard of a suburban neighborhood and almost got run over
Wow... $65. That's cheap. I charge $150 for standard changes and depending on time and/or where it's located... such as a highway, or if it's after dark/before dawn, I charge between $175 - $195. There's other factors that play a role... a key role whether or not we'll change the tire. So it really depends on what Roadway they're on. If they're on a stretch of Roadway that's extremely dangerous, we will only tow you. Some will say... it takes more time to tow than to change a tire. Although that may be true for some road service calls, that's not always the case. *****FULL DISCLAIMER. THE FOLLOWING DETAILS ARE PRETTY DETAILED. SO IF YOU WISH TO READ MORE... BE MY GUESS. JUST KNOW... IT'S LONG. LOL***** Getting back to my personal account of what is like being a RSA SERVICE PROVIDER... Usually, if you're calling for a tire change, then it's safe to assume your vehicle runs/drives. At which point, we'll just drive the vehicle up on the bed, work on the shoulder side as much as possible, get it strapped down using just 2 straps and roll up to the nearest exit or safe area to complete the tire change safely. I've lost a number of colleagues and friends to roadside assistance disasters. Thus, I refuse to let that happen in the best way possible. I lost a friend who was changing his own tire one morning. The vehicle that killed him also kept going. A colleague of mine was killed by a 70y/o driver suffering from a medical emergency. Both died that day. He was actively loading a vehicle involved in a single vehicle crash, in the center median (extreme left side of Roadway) prior to losing his life. He was just 26 years old. Smh. It was tough. But as he was loading, the elderly driver crossed 3 lanes of traffic, struck the car being loaded, proceeded directly towards the bed, hit the bed, and went airborne. The disabled vehicle then stuck and killed the operator. So yeah... they're situation beyond your control even if you're doing everything right. Such as the way you position yourself and your vehicle in a way that approaching vehicles can see you, you work from the opposite side of the truck, wear high visibility gear, and quickly get out of the danger zone promptly. However, it's my opinion (based on years of experience), to safely affect a safe and successful service call, it may be best to relocate the vehicle. Sure s tire change is something that can be completed in under 5 minutes with the right tools, but when you're changing tires, often times you may be focused on just that... changing the tire. You may not have your eyes on oncoming traffic. Even if you did, given the speed at which most of these vehicles are traveling, you may not have time to get out the way. I've been very fortunate doing this kind of work. I've been hit my a number of cars. Never to the point that i was seriously injured. But I'll be loading a car, and as I'm securing the vehicle on the driver's side? I've been hit by mirrors. Many times! The last time i was hit happened right in front of a police officer, whom i was in scene towing a vehicle they just stopped. But immediately after she hit me, she pretended like she was pulling over but then took off. Needless to say, the officer chased her down. Why she run? Hmm... perhaps she NEVER had a driver's license, but was taking her kids to school, the vehicle was unregistered and displayed fictitious plates and no insurance. Apparently her husband was aware of this but neglected to tell her not to drive the car. Instead took the car and left the home. Another time was a brand new MERCEDES BENZ (with temp tags) hit me with its mirror too. The hit was so hard that it literally broke off the side view mirror and cracked the glass. Also... right in front of police. But he remained at the scene. Mainly because he tried blaming me for breaking his mirror. So in his mind, it was my fault and he wanted to file a damage report. It was then when he learned that not only would that not happen, but he was also getting a number of citations for his actions. Failure to yeild to EMERGENCY VEHICLES (both the police car and my truck), Unsafe operation of a motor vehicle, and failure to exhibit proof of registration. (That's just a minor violation that can get thrown out of court if you're able to provide proof to the courts. ) I've also replaced all of the lightbars in my vehicles with Chameleon Lightbars, to flash both blue and clear or blue red (in the rear only) just to give my technician and myself a chance to make it home safely. When people see blue or red flashing lights as they're approaching, will often times think it's a police car. So, in that respect, they're likely to slow down and move over. Some don't, but majority do. There's been times that we've called Troopers/Police to come out and standby, too. But when drivers clearly see amber flashing lights on the side of the road, they'll continue traveling at highway speeds, never moving over or slowing down. What I've also witnessed, many of these drivers had ample time to slow down and/or move over... i also see that no one was ever in the next lane, but they're just so ignorant and oblivious to the potential dangers. It's imperative that drivers yeilds to "ALL EMERGENCY VEHICLE". THAT INCLUDES TOW TRUCKS AND ROADSIDE ASSISTANCE SERVICE TRUCKS. Speaking about our lightbars, we have 2 police towing contracts. Therefore, when we're responding to a call for service, depending on the call priority, my light bars can change from all amber to full blue red... labeled as "CODE 4=RESPONSE MODE". Once we're on scene, we can select "CODE 2=ON SCENE MODE" and it'll change the lightbars back to amber/amber or amber/clear or split amber/clear front blue/ clear or blue/red rear. Stay safe out there Sam. We want you to make it home every night. And $65 vs your life isn't worth it. Neither is $150-$195. But at least you're being compensated for putting yourself in harms way simply because the driver pulled over in the left, as opposed to the right (in every driver's manual). Therefore, when drivers do stuff like that, unfortunately, they have to be charged for their stupidity by putting you and themselves in that situation. As i mentioned previously, things happen beyond our control, even when we try to prepare for hazards. But pulling over on the left is just unacceptable, in my opinion. First of all, all vehicles should remain in the far right lanes when traveling on roads with 2 or more travel lanes. So if the driver was in the right lanes, perhaps they could've safely pulled over to the right shoulder safely. I often see people camping in the left lane ALL THE TIME. Abs you'll be surprised at how many people actually thinks that the left lane is the slow lane. They'll enter the highway, B-Line it over the left lane and camp out. Or you'll see other vehicles passing you in the extreme left lane. Meanwhile, you're over to the far right. I often will say... "If that idiot experiences a breakdown, they've got no where to go but left. Why are you in the left lane? You're not actively passing or overtaking another vehicle... get over." Stay safe, Sam. I look forward to seeing more of your videos.
Also a lot of risk and liability. A tow truck driver is struck and killed every two weeks. Move over slow down is a law but unfortunately NO ONE follows it.
No I don't believe you need a license to perform roadside assistance. But I would look into insurance. What if you damaged someone car during a repair.
Not fun out there in the fast lane! Do you check the pressure of the spare or just go by look of it once weight of vehicle is on it? How do customers find your details/contact you, or do you have a contract with a recovery firm to sub for them?
I give it a bounce test..I can tell when it needs air..Im on google maps and run google ads as well as being in several motor club networks.
@@TheFastestRoadsideGuyAlive Do you mind giving some marketing tips. I'm in Maryland
@@carlettagrier1714 give me your email and i can send you some info. I am partnered with an online marketing agency that can make your phone ring
@@carlettagrier1714 email me at sam@samsroadsideservice.com
@@TheFastestRoadsideGuyAlive Hello Sam - I sent you an email from southernmdroadsideassistnce@gmail.com - It will show from Earl
I’d put some tall bright cones down at least directly behind my truck to be more visible. That rescue truck is super dark even with flashers on, on a good day. Plus it may add that little extra detail to the professional appearance and security for the customer, albeit you’re trying to save time to get out of the way of danger as quickly as possible; and covert is sometimes better than surprised.
For sure it's standard practice... I also have class 1 strobe on my service vehicle it's a must for me.
6minutes exactly from the time you exited your truck and when you returned in it. Well done
I work for Agero Roadside assistance. Good job. Hope all service providers are like you sir.
You do phenomenal work boss. But I do think that was a little rude that man had his hand out to shake your hand and you just left him hanging. I get it you guys are in a bad spot on the highway. But I treat all my customers with respect & dignity. Their scared and relieved when pros show up and show out. Good work overall. Salute
Protip when pulling up. Be cautious for any debris or pothole they might have hit themselves !!
true
Stay safe out there, great service!!
sure will
We need more videos where you been at big dawg
Turn your hazards on beforehand
What if they don't have cash and only credit card?
Do you also take credit cards?
I enjoyed this thanks!
Good stuff but I noticed you didnt ask him if it was in park and/or emergency brake on. Common sense isnt common for everyone. Also you didnt check the PSI on the donut or hand torque it after it was on the ground (so the tire doesnt spin like it did with gun). Bring some trashbags to put the flat in so you dont dirty up the trunk in newer/nicer cars. A little customer service goes a long way for your reputations. Sucks working on the left shoulder gotta work quickly but also safely!
@DimebagVision You have no clue what your talking about do you. You always have the customer put the vehicle in park, emergency / parking brake on and you chock the tire that stays on the ground. Flat ground or not that vehicle can still roll, especially if there is a jack failure. Secondly, you never assume anything. I've seen brand new vehicles roll off the lot with flat spares. You watch his other videos though, he carries air. Hand torquing after using a torque stick won't result in over torquing. The hand torque wrench will stop at the torque it's set too. If the torque wrench and torque stick are the same rating then had he hand torqued it, it would have clicked immediately. It doesn't matter if someone would complain or not, it's called professionalism. Learn it. And a rubber mat isn't going to keep that cargo area clean. That tire is laying on it's side which means the seatback and sides can also get dirty by the tire moving around. It can be very difficult to clean. I guess all those dime bags screwed with your brain cells huh. Nice job though trying to look smart and call out someone for offering some helpful tips. You just proved your idiocy.
@ken I totally agree with you on the park break issue, in my case I check it has air when I roll it, I wouldn’t go as far as using a trash bag either, on another note, I would NEVER ask the customer to wait inside the vehicle, if an accident happens (like the car falling down) the customer would get injured. Not arguing nor debating, just sharing the way how I do stuff, greetings.
@@eesklnt6944you would rather the customer get killed by a passing car have some common sense?
Hi sam... Can I ask how you advertise .... I'm in northern Maine
Hi my name is Joe. Fort Worth Texas and I’m interested in starting in the roadside assistance game. I have watched most of your videos but just have some questions because I’m down to almost no money. I have most of the tools, just need a little guidance. Pls!!
What do you do if the spare tire is nonexistent or can’t be used?
do you get alot of cash calls?
I have a question $65 how far do you go gas is not cheap?
Thats a fast way to die. If you feel your tire going flat DONT EVER pull off onto the fast shoulder unless you wish to die. Limp over to the slow shoulder but DO NOT stop.
Slowly limp down the shoulder to the next exit & get off the freeway. Your tire is already
gone before you got onto the shoulder but you may ruin the wheel., Big deal. $100 is cheap
price to pay for your life. Tireman : Call the highway patrol and they will create a rolling traffic break so you can get your customer across the freeway onto the slow shoulder &
you both can limp down the slow shoulder to the next exit.
!
I used to take highway calls.....havent taken them in 3 years and I dont plan on taking them again. Its not worth the risk for me. Im fast...but accidents are faster
probably a good decision
About to start working this job hopefully, I agree way to dangerous for human life
@@kevinrichardson6686 I'm telling you right now, highway calls are NOT worth the risk. I don't care what anyone tells you. Let the highway patrol take care of it. If you think it can't happen to you, go ahead and try it
What calls are safe just regular roads and streets?
@@kevinrichardson6686 No such thing as safety just varying degrees of danger. I’ve been in the front yard of a suburban neighborhood and almost got run over
Something wrong He didn’t check the pressure on the spare tire
Not gonna air up the tire?
Wow... $65. That's cheap. I charge $150 for standard changes and depending on time and/or where it's located... such as a highway, or if it's after dark/before dawn, I charge between $175 - $195.
There's other factors that play a role... a key role whether or not we'll change the tire.
So it really depends on what Roadway they're on. If they're on a stretch of Roadway that's extremely dangerous, we will only tow you. Some will say... it takes more time to tow than to change a tire.
Although that may be true for some road service calls, that's not always the case.
*****FULL DISCLAIMER. THE FOLLOWING DETAILS ARE PRETTY DETAILED. SO IF YOU WISH TO READ MORE... BE MY GUESS. JUST KNOW... IT'S LONG. LOL*****
Getting back to my personal account of what is like being a RSA SERVICE PROVIDER...
Usually, if you're calling for a tire change, then it's safe to assume your vehicle runs/drives. At which point, we'll just drive the vehicle up on the bed, work on the shoulder side as much as possible, get it strapped down using just 2 straps and roll up to the nearest exit or safe area to complete the tire change safely. I've lost a number of colleagues and friends to roadside assistance disasters. Thus, I refuse to let that happen in the best way possible. I lost a friend who was changing his own tire one morning. The vehicle that killed him also kept going. A colleague of mine was killed by a 70y/o driver suffering from a medical emergency. Both died that day.
He was actively loading a vehicle involved in a single vehicle crash, in the center median (extreme left side of Roadway) prior to losing his life. He was just 26 years old. Smh. It was tough.
But as he was loading, the elderly driver crossed 3 lanes of traffic, struck the car being loaded, proceeded directly towards the bed, hit the bed, and went airborne. The disabled vehicle then stuck and killed the operator.
So yeah... they're situation beyond your control even if you're doing everything right. Such as the way you position yourself and your vehicle in a way that approaching vehicles can see you, you work from the opposite side of the truck, wear high visibility gear, and quickly get out of the danger zone promptly.
However, it's my opinion (based on years of experience), to safely affect a safe and successful service call, it may be best to relocate the vehicle. Sure s tire change is something that can be completed in under 5 minutes with the right tools, but when you're changing tires, often times you may be focused on just that... changing the tire. You may not have your eyes on oncoming traffic. Even if you did, given the speed at which most of these vehicles are traveling, you may not have time to get out the way.
I've been very fortunate doing this kind of work. I've been hit my a number of cars. Never to the point that i was seriously injured. But I'll be loading a car, and as I'm securing the vehicle on the driver's side? I've been hit by mirrors. Many times! The last time i was hit happened right in front of a police officer, whom i was in scene towing a vehicle they just stopped. But immediately after she hit me, she pretended like she was pulling over but then took off. Needless to say, the officer chased her down. Why she run? Hmm... perhaps she NEVER had a driver's license, but was taking her kids to school, the vehicle was unregistered and displayed fictitious plates and no insurance. Apparently her husband was aware of this but neglected to tell her not to drive the car. Instead took the car and left the home.
Another time was a brand new MERCEDES BENZ (with temp tags) hit me with its mirror too. The hit was so hard that it literally broke off the side view mirror and cracked the glass. Also... right in front of police. But he remained at the scene. Mainly because he tried blaming me for breaking his mirror. So in his mind, it was my fault and he wanted to file a damage report. It was then when he learned that not only would that not happen, but he was also getting a number of citations for his actions. Failure to yeild to EMERGENCY VEHICLES (both the police car and my truck), Unsafe operation of a motor vehicle, and failure to exhibit proof of registration. (That's just a minor violation that can get thrown out of court if you're able to provide proof to the courts. )
I've also replaced all of the lightbars in my vehicles with Chameleon Lightbars, to flash both blue and clear or blue red (in the rear only) just to give my technician and myself a chance to make it home safely. When people see blue or red flashing lights as they're approaching, will often times think it's a police car. So, in that respect, they're likely to slow down and move over. Some don't, but majority do.
There's been times that we've called Troopers/Police to come out and standby, too. But when drivers clearly see amber flashing lights on the side of the road, they'll continue traveling at highway speeds, never moving over or slowing down. What I've also witnessed, many of these drivers had ample time to slow down and/or move over... i also see that no one was ever in the next lane, but they're just so ignorant and oblivious to the potential dangers. It's imperative that drivers yeilds to "ALL EMERGENCY VEHICLE". THAT INCLUDES TOW TRUCKS AND ROADSIDE ASSISTANCE SERVICE TRUCKS.
Speaking about our lightbars, we have 2 police towing contracts. Therefore, when we're responding to a call for service, depending on the call priority, my light bars can change from all amber to full blue red... labeled as "CODE 4=RESPONSE MODE". Once we're on scene, we can select "CODE 2=ON SCENE MODE" and it'll change the lightbars back to amber/amber or amber/clear or split amber/clear front blue/ clear or blue/red rear.
Stay safe out there Sam. We want you to make it home every night. And $65 vs your life isn't worth it. Neither is $150-$195. But at least you're being compensated for putting yourself in harms way simply because the driver pulled over in the left, as opposed to the right (in every driver's manual). Therefore, when drivers do stuff like that, unfortunately, they have to be charged for their stupidity by putting you and themselves in that situation.
As i mentioned previously, things happen beyond our control, even when we try to prepare for hazards. But pulling over on the left is just unacceptable, in my opinion. First of all, all vehicles should remain in the far right lanes when traveling on roads with 2 or more travel lanes. So if the driver was in the right lanes, perhaps they could've safely pulled over to the right shoulder safely. I often see people camping in the left lane ALL THE TIME. Abs you'll be surprised at how many people actually thinks that the left lane is the slow lane. They'll enter the highway, B-Line it over the left lane and camp out. Or you'll see other vehicles passing you in the extreme left lane. Meanwhile, you're over to the far right. I often will say... "If that idiot experiences a breakdown, they've got no where to go but left. Why are you in the left lane? You're not actively passing or overtaking another vehicle... get over."
Stay safe, Sam. I look forward to seeing more of your videos.
Good money to be made here
Also a lot of risk and liability. A tow truck driver is struck and killed every two weeks. Move over slow down is a law but unfortunately NO ONE follows it.
Me 2 the back is always better😅
I NEED ANY LICENSE to do this job ?thanks
No I don't believe you need a license to perform roadside assistance. But I would look into insurance. What if you damaged someone car during a repair.
امداد خودرو تهران | امدادی خودرو - emdadikhodro
roadside assistance in tehran
Hey I do roadside assistance and I want to come work with with you
So many things you did wrong lol