Hello, one way to remove the tray after it’s stuck is to try putting more effort to remove the tray if that doesn’t work the check if the cartridges are blocking its path and try to push them down with something long if you are unable to then your printer may need to be taken apart by a service technician if you leave in the Oklahoma area we would be happy to assist you with that
awesome thank you !
You are so welcome!
- ONYX Team
So the toner carts come with new drum units?
Chris,
On this printer they sure do!
-ONYX TEAM
What do you do if the cartridge tray is stuck in the printer?
Hello, one way to remove the tray after it’s stuck is to try putting more effort to remove the tray if that doesn’t work the check if the cartridges are blocking its path and try to push them down with something long if you are unable to then your printer may need to be taken apart by a service technician if you leave in the Oklahoma area we would be happy to assist you with that
Mvp