Sony has problems with 4K UHD players

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  • Опубліковано 24 гру 2024

КОМЕНТАРІ • 175

  • @shathriel
    @shathriel 4 роки тому +5

    I went over to Panasonic after I upgraded to 4K HDR and my DMP-UB700 has worked flawlessly thus far, had it for over a year now and DVDs, Bluray and 4k discs give me no problems playing on it.

  • @kevonmanuel
    @kevonmanuel 5 років тому +16

    I was waiting for the X800m2 but after my issues with the X800, I think I'm going to buy a Panasonic.

  • @ntme9
    @ntme9 10 місяців тому +3

    Have you tried turning 4k upscale to off and cinema conversion mode to video? Others say this works.

    • @happyloaf
      @happyloaf 8 місяців тому +1

      Didn't fix it for me.

    • @ntme9
      @ntme9 8 місяців тому +1

      @@happyloaf double check that your disks are perfect. I've found brand new out of the package disks with smudges on them. Get a microfiber cloth good for cleaning glasses and make sure that they are pristine. I had at least one disc that was causing issues that was brand new that I assumed was clean and was not.

  • @raymonddavis3558
    @raymonddavis3558 4 роки тому +4

    I have the same freezing issue with a Sony X800M2 (2 months old), that occurs on some brand new 4K UHD movies. It has just occurred on standard brand new Blu ray and you cannot eject the disc, turn the machine off with remote or on machine. You have to unplug and re-boot, it then plays at exact spot OK. Have connected Sony and await their reply to already opened case on 4K problem. Previously they advised well worn factory reset, clean disc etc. Finally said connect Sony HDMI direct to tv, not via 4K Denon Receiver (Blu ray in and out via monitor ARC).

    • @dcotton01
      @dcotton01 4 роки тому

      Hmm. My HDMI is direct to TV and it still freezes.

  • @vitomasilotti
    @vitomasilotti Рік тому

    I just recently bought the Sony UBP-X800M2 4K Ultra HD DVD/Blue Ray player, as well as the Top Gun 4K Ultra HD DVD, both from Best Buy, to see how the player performs. I tried it out with my new TCL 5 series (Roku) TV. I not only noticed a downscaling issue, but what really caught me by surprise, was the terrible sound when playing this DVD. Also, in attempting to troubleshoot the problem, I tried using it to play a much older DVD, which it played in 480p, and in stereo. (When I checked it with the Display button on the remote). When I played that same DVD in a Sony Blue Ray player that I bought back in 2015, it played the same DVD in 1080p, and in 5.1 Dolby surround sound! (Although the older Sony player is unable to play the Top Gun 4K Ultra HD DVD).
    I don't get it? Anyone have any answers as to why this would be? Or (like with the UBP-X700) is it just another common problem with this particular unit?

  • @johnstarr2458
    @johnstarr2458 4 роки тому +2

    And I noticed that I can't get it to power on until I unplug it from the power cord plug it back in and then it will come on what is the deal with that

  • @westosha4093
    @westosha4093 3 роки тому +2

    I have this player and anytime I put a 4k disk in it, it says “unable to play disc” or “no disk in player”. This has happened with multiple disks that are 4k or just Blu-ray

    • @chrisd6591
      @chrisd6591 3 роки тому

      Same problem any fix

    • @westosha4093
      @westosha4093 3 роки тому +1

      @@chrisd6591 nope. I took that bitch apart and put it back together. Then I smashed it cause it’s a piece of shit

  • @theol3130
    @theol3130 5 років тому +4

    I had the x800 and it froze twice and I took it back right away. I had read about the issue but still wanted to try it out. Fail...I had to unplug the power to get it to work. End up getting a LG 4K player that does DV. Th LG Player has been great and only had a problem with one 4K disc- RP1.

  • @janderaedt8370
    @janderaedt8370 5 років тому +23

    Try to turn off the 4K upscale function in the menu it worked for me. Before that I had also a lot of freezes so I played around with some settings and turned off that 4K upscale function. Since then for me the problem was gone.

    • @bhusar1
      @bhusar1 5 років тому +1

      I’m going to try this. I just have to remember to put it back on for regular blu rays.

    • @MrHaggart
      @MrHaggart 4 роки тому +1

      Thank you very much. I thought my player was broken, but now it is working fine.

    • @johnstarr2458
      @johnstarr2458 4 роки тому +2

      I did not see a 4K upscale on my settings

    • @tio760
      @tio760 2 роки тому

      @@bhusar1 no you never put it on, leave it like that

    • @reginaldeberhart8521
      @reginaldeberhart8521 Рік тому

      I'm not getting sound outta my disk, but the apps play well. What am I doing wrong?

  • @LukeMtech55
    @LukeMtech55 5 років тому +7

    Mine froze the first day I had it and I tried to reset player and it wouldn’t even turn back on. Needless to say I returned it and bought the Panasonic UB-820 that has worked flawlessly.

    • @charlesriver6628
      @charlesriver6628 5 років тому +4

      Luke MTECH Smart move

    • @MikeP813
      @MikeP813 4 роки тому

      Does the UB-820 support Dolby Vision and Dolby Atmos??

    • @LukeMtech55
      @LukeMtech55 4 роки тому +1

      Mike P yes

    • @MikeP813
      @MikeP813 4 роки тому

      Luke MTech Welp getting ready to pull the trigger on the UB-820. How has it been working for you?

    • @LukeMtech55
      @LukeMtech55 4 роки тому +1

      Mike P Flawless, it’s a great player. You won’t regret it. Enjoy my friend.

  • @powerinnumbers6159
    @powerinnumbers6159 5 років тому +5

    I have same issue with X800, look forward to follow ups

  • @nayakcinema
    @nayakcinema 5 років тому +5

    Hey there, does the player still freeze or has it been fixed after a software update?

  • @warpathh
    @warpathh 2 роки тому +1

    It freezes occasionally on layer changes.

  • @hvordanyrsafarvenskaber8692
    @hvordanyrsafarvenskaber8692 4 роки тому +7

    I´ve heard that the freezing issue is caused by the player dynamically updating Bluray/DVD-info from the internet and that you can go to the Bluray/DVD settings>BD Internet Connection and select 'Do not allow', - this user claimed he haven't had any trouble after doing this..

  • @cbspock1701
    @cbspock1701 3 роки тому +1

    It could be the layer change where it freezes? I had an issue with it freezing on the disc Ex Machina, however I found it was an issue with the disc itself, I needed to get a replacement disc. I have this same player and it rarely freezes, when it does, cleaning the disc seems to fix it. One known issue with the player is that the network settings get wiped. Apparently there is a bug in the software related to the APPS. When the apps are updated it can wipe your network settings. I never use the apps, and stopped doing those updates and I don't have the problem anymore. One of the first things I did when getting this player was change the Dolby Vision settings. Once it is set you don't have to go into them again. I am pretty happy with the player.

    • @bennyvermeulen7255
      @bennyvermeulen7255 10 місяців тому

      Have the player also, you can check in display (button) when it uses Dolby vision. If I put a 4K disc with HDR or DV on it, it shows in the output display. When I put a regular DVD in, DV isn’t used when I check the display output.

  • @mangomingo3085
    @mangomingo3085 4 роки тому +3

    The latest update for Sony X800 is M36.R.0338. Not seen any videos or reviews about it. Would you recommend downloading it?
    Could you do a video to see the improvements.

  • @Handi2478
    @Handi2478 Рік тому

    My X700 doesn’t freeze up or even skip while playing however occasionally while paused it will auto shutoff then refuse to turn on. I have to cycle the power to restore operation.
    Then I have to reconfigure some settings that were lost in the crash.
    This is apparently a common problem & I have learned of certain settings to set to minimize the crashes.

  • @sehnzeleid
    @sehnzeleid 3 роки тому +2

    2015 seems to be the point Sony's Blu-ray models took a nosedive in regards to reliability. So many stacked up for parts/repair on eBay already. A trend that's continued into their UHD models. I still use a couple of their old DVP-S7000s for DVD fed into an outboard video processor. Despite being 23 years old, they still function reliably, playing disc after disc. Even one with over 10k laser hours.

  • @PS5MadMan
    @PS5MadMan 5 років тому +1

    Mine has been freezing up and I’m under warranty, they asked for the receipt and I sent it to them and they are saying it’s not good enough. They need some mysterious code on the receipt that’s missing so they won’t fix it.

  • @jacobclark89
    @jacobclark89 Рік тому

    It might be a over heating issue , maybe its similar to the ps4 over heating issue , maybe they need to use better quility thermal compound and leave the black top cover off so it has airflow through the vent holes

  • @mrk1075
    @mrk1075 4 роки тому

    I just got the Sony UBP X800m2 today and it has problems,
    when I resume playback on a 4K disk I select YES and it just
    gives me a black screen and to fix it I have to first eject the disc
    and put it back in than it works.
    also the audio sound drops out when playing a 4K Blu-ray movie disc.

  • @Aziah9999
    @Aziah9999 5 років тому +4

    Yea, My x800 just froze on John wick 2 4k. Can't do anything with it. It won't even shut off, eject disc, so now I have to get to the power strip behind the entertainment center to unplug it and plug it back in. Which is a real pain in the A**. I'm not sure if this will even work. The entertainment center is a heavy beast to move from the wall.

    • @antoniogriffin7135
      @antoniogriffin7135 5 років тому

      Did you make any progress?! I can't turn it off or see anything on the input

    • @Smuutti
      @Smuutti 5 років тому +1

      I have an extension cord that has a power switch, I have it located on the floor next to my entertainment center so that I can kill the power without the need to dive into the cable jungle behind the center.

  • @mrtea7562
    @mrtea7562 5 років тому +2

    I was going to buy this but so many people reported the freezing in reviews, it must be a huge percentage of the players doing it

  • @mrk1075
    @mrk1075 4 роки тому +3

    Have you tried using a high quality 18GB per second HDMI cable?

    • @tacticalAV
      @tacticalAV  4 роки тому +2

      Yes I have and it seems to work perfectly. I use an audioquest vodka cable rated at 18g and audioquest now makes 48Gbps bandwidth hdmi cables capable of 8K and 10K passthrough.

    • @mrk1075
      @mrk1075 4 роки тому

      @@tacticalAV I’m about ready to buy a Sony UBP X800M2 and it will be my first time using 4K.

  • @pleiadesneptunes
    @pleiadesneptunes 4 роки тому

    why use a product that does not function correctly? mine just won‘t play 4k, says no disc.xbox plays the disc

  • @thepiecesfit5049
    @thepiecesfit5049 3 роки тому +1

    Not sure if this is still happening but I too experienced the same thing with my LG UBK90. Bought the player on sale and it sat unused and the warranty expired. The issue seems tied to triple layer 100GB disks during the switch to the third layer. Movies such as Saving Private Ryan, Ready Player One, Gladiator etc. You can look for the layers on the inner disk ring. You are correct when it happens on a first play through from the beginning if you skip to the problem area it will play fine. Solution? Ditch Sony and LG and buy a Panasonic 820. They don't have any of these issues.

  • @antoniogriffin7135
    @antoniogriffin7135 5 років тому +1

    Currently I cannot see anything on the input, AND I can't turn off the player 😐.. Any advice which doesn't involve burning or returning

    • @JDMz
      @JDMz 3 роки тому +1

      Hit it with a hammer

  • @Jake-im8eq
    @Jake-im8eq 3 роки тому +3

    The freezing is so upsetting

  • @POTE0831
    @POTE0831 5 років тому +1

    I have the 800 version hate that it reset once a week

  • @warpathh
    @warpathh 3 роки тому +1

    it happens to me on a brand new zero finger print 4k blu ray and it's the first one i've put in that day.

  • @VIDEOgameDROME
    @VIDEOgameDROME 2 роки тому

    I have the X800M2 and had issues with skipping, freezing and now constant video glitches (think a dirty NES cart where various areas are glitching out). Only had it for 14 months and it needs to be replaced/fixed.

  • @phillipstewart8372
    @phillipstewart8372 5 років тому

    Do the Netflix app allows for native Atmos thur your reciever?

  • @chandan6119
    @chandan6119 5 років тому +1

    what about playing 4k hdr files through usb?does it even freeze in usb playback

    • @vernonspiker6629
      @vernonspiker6629 5 років тому

      Usb playback was the first time i had the black-screen freeze. Since then its happened to discs as well and the player is only 3 days old

  • @davewalker5706
    @davewalker5706 9 місяців тому

    I've had my X800M2 for about 3 months. Have had no issues at all so far playing any 4K discs. However I have had 2 standard Bluray discs (Layer Cake and Star Trek First Contact) freeze at the point of layer change (c. 1h 10m elapsed time), no longer have the box I'm afraid. It is notable that home burned content and other discs which didn't work properly in my previous (Sony blu ray player) work fine on my X800.

  • @toddsakai2079
    @toddsakai2079 3 роки тому

    Thanks for the info about this issue with this player, I wasn't aware of this. BUT, got to say, love your dog just randomly appearing at just under the 3:00 mark, had to replay it to make sure what I think I saw, and at the end also, lol.

  • @sirducksworthythe3rd842
    @sirducksworthythe3rd842 3 роки тому

    I have one I bought at Walmart, Sony uhd blu ray, I have no problems from it after I turned on the option in audio settings secondary audio channel

  • @RemedyTalon
    @RemedyTalon 4 роки тому

    I just got mine and right from the get go the audio will cut out for a second every 10 minutes or so.

  • @D-Allen
    @D-Allen 5 років тому +1

    I recently bought this player and am having lip sync issues playing regular DVD's and streaming Netflix. Plugging in my old fire stick plays Netflix flawlessly.

    • @parrisprice5892
      @parrisprice5892 4 роки тому

      I got a panosonic 820 from best buy plays dvds like blu rays 450$

  • @beenasty6980
    @beenasty6980 5 років тому +3

    This why I bought a Xbox One X...no problem with freezing...and it has Dolby Atmos and Vision...which is a plus for Netflix which has both on their streaming network...

  • @emilioqlozano2318
    @emilioqlozano2318 3 роки тому +2

    cleaning the disk is some complete BS its a great Blu-Ray player but when it comes to 4K blu-rays witch is what we all bought it for its not reliable.

  • @mrcassioo
    @mrcassioo 2 роки тому

    Currently searching for info on my problem which might be related. I got the UBP-X800M2 (not the 700) and after two years it suddenly won't read a single blu-ray or UltraHD disc. Only DVDs. It's been sitting in the same spot since purchase, and only sporadically used (you prolly know with all streaming services nowadays). Anyone else with a similar problem?

    • @krjohnson29
      @krjohnson29 2 роки тому +1

      This same thing happened to me. Played a DVD last night. Also CDs. But no blu-ray or UltraHD disc, they just read "no disk" or say there's an issue. I've tried many different blu-ray disks to rule out the disks, but it is clearly an issue with the player. Going to take it apart and clean the head. See if i get lucky... 🤷

    • @mrcassioo
      @mrcassioo 2 роки тому

      @@krjohnson29 Would appreciate some feedback if you succeed! I’m still sort of within warranty (if I can prove the problem isn’t caused by me).

    • @krjohnson29
      @krjohnson29 2 роки тому +1

      @@mrcassioo Didn't seem to help. ☹️
      Called Sony and they were shockingly unhelpful too. They essentially blamed "the disk" (despite my attempts to explain that it will not play ANY blu ray disc) with basically no troubleshooting. Very frustrating.
      Mine is about a year out of warranty though, so maybe you will have better luck 🤞

    • @mrcassioo
      @mrcassioo 2 роки тому

      @@krjohnson29 Aww, that's too bad. Really appreciate the reply tho! I better see if I can work some magic over here with my "warranty". Basically I have to send it in, factory reset, pay for shipping myself and pray to some higher power they end up deciding this fault isn't on me. I've always liked Sony for the quality of their products, but based on how common this issue seem to be, and their reluctance to even listen, I guess our focus should shift over to the competitors now.
      Thanks again!

    • @krjohnson29
      @krjohnson29 2 роки тому +1

      @@mrcassioo Looks like UA-cam deleted my last comment? (Maybe thought it was commercial content...) I'll try again using more general terms:
      Basically, I was able to repair mine using the service manual for the x800, which I found posted online. It was pretty simple, just involved replacing the disc drive (most likely the Blu ray laser went bad).
      You can easily find the parts online, though I couldn't find them at an "official" retailer.

  • @ethanberry9846
    @ethanberry9846 4 роки тому

    I had issues with the Samsung UBDK8500.. it began freezing like you mentioned here with the Sony then just refused to output a picture signal.. I had to switch the player off at the wall and back on again for me to retrieve the disc.. it would not stop or power down by the remote. It just went kaput overnight.. so i sold that player for spare parts and opted for this Sony UDPX700 and after a month or this also started freezing 4k discs!!!.. dvds and blu ray playback was fine it just had issues randomly playing 4ks fine on one evening then freezing.. it was so random that I didnt quite know what to do.. so i boxed it back up and purchased a region free Oppo UDP 203 which is pretty amazing but just very recently films have started to freeze on this player. I was thinking I must be jinxed right?.. i discinnected everything, ran a few cleaning discs through (which may or may not work) and there simply is no explanation. I have a UHD tv. Check. I have the compatible UHD lead. Check.
    Everything worked before and if I didnt have the right equipment 4k discs wouldnt play from the very start of set up right?
    Am I going insane here?. Should it really be this stressful owning a 4k player?.. I still cant come to any conclusion other than perhaps 4k players are not really built and have been tested. If it was the players issue then surely Dvds and blu rays wouldnt playback also?.. mmm. Still unsure that the source outputting at 2160p can sustain itself and be consistent at playing back 4k discs?. That is my theory but for those who may have the answer to this crisis then I would be grateful for any advise or solution?.
    Thank you ;)

    • @danielgarcia21
      @danielgarcia21 3 роки тому +1

      Hi have the same issue with my Panasonic UB820.

    • @ethanberry9846
      @ethanberry9846 3 роки тому

      @@danielgarcia21 same iam not sure whats going on, surely it cant be compatability issues. I noticed also that the Sony player which is (region 2) dosent register some 4k discs, displays as either no disc or reads them as an mp3 file but my oppo plays em fine. Other times its a stop and start process for the player to playback the disc, its frustrating to say the least, theres never any issues with blu ray and dvd disc playback

    • @danielgarcia21
      @danielgarcia21 3 роки тому

      @@ethanberry9846 probably. Before the Panny I had a Samsung 9500 4K player, no issues with freezing but one movie just died completely. It was Blade Runner 2049 4K. No scratches nor visible damage. Bought the Panny and the movie wasn't able to play in it either. So I bought a replacement. Now I'm suffering from pixelation in a lot of my 4Ks and movies that completely stopped working even when they were fine the last time I put them in the player. So weird.

    • @ethanberry9846
      @ethanberry9846 3 роки тому

      @@danielgarcia21 have you tried using lens cleaner discs? I just dont think the players are much good and we spend alot of money on the upgrades. Annoying, I wonder if the PS5 will get any reports of playback issues. We will see

    • @danielgarcia21
      @danielgarcia21 3 роки тому

      @@ethanberry9846 I actually open the player and cleaned the laser with a cotton swab. Nothing changed.

  • @stuartobrien78
    @stuartobrien78 11 місяців тому

    I suggest with Sony x700 4k player,turn off 4k upscaling in setup and turn to video Cinema comparison mode. I've had no freezing so far with this model.

  • @infinitymediaproductions4350
    @infinitymediaproductions4350 2 роки тому

    After my player froze, it stopped playing 4k discs. Literally gives me an "unplayable" disc.

  • @jayt1077
    @jayt1077 3 роки тому

    For whatever reason, this player isn't displaying my 4k disks on my 4k monitor anymore. I worked fine when I bought it, but now it only plays blu rays. Could it be a firmware update thats left my (older) Acer predator monitor unrecognized by the player? Or could it be a problem with the player itself?

  • @JanNieuweboer
    @JanNieuweboer 4 роки тому +3

    Unfortunately, my x800mk2 has the same freezing problems as in the older machines. And it doesn't only happen with 4K BD, but also with MC SACD. After approx half an hour audio and video start flickering. It is as if the handshake between the different machines in the chain become unstable. Really annoying. I will be trying the 4k upscaling off option. I have a Bravia A9 so that can take care of the upscaling too.

  • @Tod728
    @Tod728 5 років тому +4

    Sony now officially manufactures garbage and tells you to "clean your disk with a dry soft cloth", and "unplug and wait for 30 seconds" as a remedy.
    I purchased this UBP-X800 YESTERDAY and it won't play ANY DISK I HAVE without freezing up. But my old Blu-ray player plays them all just fine. They manufacture garbage, and instead of issuing a recall, they tell us to clean our disc with a soft dry cloth. I have been a "Sony only" customer for years... but not any more. For the last 12 years or so, I've been buying new TV's and players about every 2 years-- always Sony. Never again!! I won't recommend their garbage to any of my friends and family. EVER. I would say "goodbye", but its's actually..... Good riddance.

    • @parrisprice5892
      @parrisprice5892 4 роки тому

      I feel ya bud ,been moving away from sony,shitty performance, high cost,worthless customer service

    • @RobertK1993
      @RobertK1993 4 роки тому +1

      @@parrisprice5892 Sony X800 works great for me never freezes in Ireland maybe Sony USA ruins theses players.

    • @parrisprice5892
      @parrisprice5892 4 роки тому

      @@RobertK1993 idk, my ps3 the bluray player quit,still plays dvds,my 700 freezes on some 4k discs that are over two hours,about 3/4 of the way thru. Brand new discs,play perfect in my panosonic 820 . I think they just use cheap components that wear out quickly,i have a bunch of movies so it gets used alot,but not to that extent. Stay safe over there,happy holidays 🌲

  • @johnwilliamson2207
    @johnwilliamson2207 3 роки тому

    My player keeps resetting itself, completely wiping my internet settings and returning some of my audio and video settings to their default values. I'm on my second one and both have done this.

    • @baxterwilson368
      @baxterwilson368 3 роки тому

      Same here. Mine just reset itself the other day and I had to re-add all my apps.

  • @SRojas100
    @SRojas100 3 роки тому

    Is not only a problem with the sony players I have an LG UBK90 and the same issues, some 4k disk movies freeze during playback. I had these issues with Westwold and Matrix 1

  • @moisesvaladez8162
    @moisesvaladez8162 5 років тому

    Does the Dunkirk 4K freeze a lot?

  • @oldschoolbluesplayer5319
    @oldschoolbluesplayer5319 5 років тому +2

    * * * Sony has released a Firmware Update on 03-26-2019 M43.R.0277 ...*Removes the Gracenote® function and Improves HDMI® connection stability
    ... Supports Dolby Vision™ content for Blu-ray Disc™, Netflix® and VUDU®... Supports online streaming services...has anyone tried this ?

    • @tacticalAV
      @tacticalAV  5 років тому

      That update appears to work for most units, at least from what I have heard.

    • @tacticalAV
      @tacticalAV  5 років тому +3

      My x700 has had not one issue since the latest firmware update.

    • @oskardacat6748
      @oskardacat6748 5 років тому

      @@tacticalAV has there been any issues?

    • @moisesvaladez8162
      @moisesvaladez8162 5 років тому +1

      @@oskardacat6748 some freezing but it automatically turns off mostly while using streaming apps like UA-cam!

    • @dcotton01
      @dcotton01 4 роки тому

      Yeah, I was told to check the firmware update and I did and it did not help. I'm going to get a better HDMI cable for one, and then I'm going to do what another person suggested on here and check my Blueray/DVD settings. I've got two days to make a decision whether or not to return this player, which I don't like, because other than the freezing everything is great.

  • @fordtrucklover90280
    @fordtrucklover90280 11 місяців тому

    when I first purchased my UBP X-1000 started freezing with all Blue ray or 4K disks so I figured I had to return it. I remodel my living room and forgot about it . After a year I installed my player back again and keep having the same, I watch a few videos and found out what the real problem is , I fix it by turning off the HDR upscaling while playing Blue ray or 4K

  • @dperr338
    @dperr338 3 місяці тому

    Anyone figure out this issue yet? It’s annoying.

  • @michaeldietz2648
    @michaeldietz2648 Рік тому

    I know I’m writing this four years after you made this video but I’ve got this model, it’s probably a newer one and I’ve had zero issues.

  • @bigben9056
    @bigben9056 3 роки тому

    that you can force dv is a +

  • @russell22w
    @russell22w Рік тому

    I've got the X800 and have had similar issues. I've turned off the 4k upscale function as per this thread and others. Will see if it makes a difference. I'd probably only switch the upscale option on for dvds tbh.
    FYI Sonys guarantees are worthless. Me and tons of others have had our repairs under warranty rejected for our various Sony products. They should be reported

  • @TonyHernandez-ov7bt
    @TonyHernandez-ov7bt 4 роки тому

    My Sony UBP-X700 stopped playing bluray disks. It will play DVD though. Bummer i payed some nice coin $$ for this player.. I did register it jst cant find damn receipt.

  • @5150Chupacabra
    @5150Chupacabra 4 роки тому +4

    Had my player for 10 months. Never had an issue.

    • @MassReflux
      @MassReflux 3 роки тому

      10 months later, out of curiosity, could you give another 10 month update now that it’s been 20 months?

    • @5150Chupacabra
      @5150Chupacabra 3 роки тому +1

      @@MassReflux watched 2 movies last night. No skipping. No freezes. Everything works perfect.

    • @MassReflux
      @MassReflux 3 роки тому +1

      @@5150Chupacabra thank you for your input :)

  • @RinOtonashi
    @RinOtonashi 5 років тому +1

    The PS4 Pro does not play 4K Blu-Rays. What's wrong with Sony?

  • @jeshuruncarlos9826
    @jeshuruncarlos9826 5 років тому +1

    That Is Only For Warner Bros Disc ! Even When I Popped In Ready Player One,I Had To Manually Change It To Dolby Atmos,The Same Case With Justice League ! But,I Love The UBP X-700 !

  • @bhusar1
    @bhusar1 5 років тому +1

    Glad I saw your video. I have this same model and Sony has no answers. And it doesn’t do it all the time.

  • @Bob-Horse
    @Bob-Horse 4 роки тому

    Love your dog, probably waiting for you to play some Lassie movies. I have recently purchased this player and expecting delivery later today. Hope the issue is now resolved.

  • @baxterwilson368
    @baxterwilson368 3 роки тому

    I have the X-700 and have had problems with some of the Fast & Furious films as well as the Batman films. My Lord of the Rings and Game of Thrones 4K also froze a lot. I’ll gladly buy a new player of it means not having to deal with this anymore.

    • @cbspock1701
      @cbspock1701 3 роки тому

      I had an issue on Disc 2 of Two Towers 4K, however after doing some research, i found the spot the player was having issues with where it would freeze then play was the layer change and seems to be a problem for a bunch of players.

  • @mergeform
    @mergeform 4 місяці тому

    Cheap Sanyo 4K players played triple layer reliably because they were made when design, quality of parts and quality control were excellent.
    That time is in the past, players today won't last as we're being forced into streaming.

  • @slimjim340
    @slimjim340 4 роки тому

    Having same issue with Sony x-800 m2. Plays to about 60 minutes. Will be returning.

  • @SVTStrikesback
    @SVTStrikesback 5 років тому +1

    X800 has done it on and off since I’ve owned it. I was going to get an 800m2 but I see a lot of reviews saying the same thing. Panasonic is getting my money next. And everything else I have is made by Sony...

  • @gordieman
    @gordieman 4 роки тому +2

    The freezing issue is caused by the player dynamically updating Bluray/DVD info from the internet. Go to Bluray/DVD settings>BD Internet Connection and select 'Do not allow'. I haven't had any trouble since. Don't care about d'loaded bluray info anyway.

    • @dcotton01
      @dcotton01 4 роки тому +1

      I've only had my Sony UDP700 for almost 2 weeks and prior to that I had another Sony and they both have freezing issues, and I've only got 2 days left to decide if I'm going to have to return this one. The update from 2019 was supposedly fixed in my player that I bought but it doesn't solve the problem and I am playing just standard Blu-ray. I read an article yesterday similar to what you mention. Thanks! I'll try this.

    • @manuelzamudio5917
      @manuelzamudio5917 4 роки тому

      @@dcotton01 Did you fix the freezing issue by disabling the BD Internet Connection option?

    • @dcotton01
      @dcotton01 4 роки тому +2

      @@manuelzamudio5917 , I did but it did not work for my player. I had to end up getting a different brand of player. But thank you for the feedback, I really appreciate it.

  • @Kendell062
    @Kendell062 2 роки тому

    Damm, reading the comments I see this is a problem on the 800 model too. I'm bidding on a 800 model on E-bay ,this has got me hoping someone outbids me.

  • @parrisprice5892
    @parrisprice5892 4 роки тому +1

    Ive got one ,plays everything great,but on a 4k disc that runs over 2 hrs it freezez two thirds of the wsy thru, sony suggested i reset it,f.kin assholes,the disc were brand new,ready player one,and got season 8,its like it only happens with longer movies ...so far

  • @richardknott2021
    @richardknott2021 11 місяців тому

    I never have these problems with my old oppo 230..

  • @gabrielmiller9854
    @gabrielmiller9854 4 роки тому

    I have the UBP-X800M2
    I used to have the X500 but I donated it to the living room where my mom and her husband bought a 4k TV

  • @iNeverHadMercy
    @iNeverHadMercy 5 років тому +2

    THANKS for always keeping the HD audio and video world live and informed 🔥💰🔥💰........👍

  • @drifter5436
    @drifter5436 5 років тому

    I saw this player at Bestbuy not bad for the price . I could live with it but get a warranty. And no IMAX update for us that some bull .

  • @madfinntech
    @madfinntech 4 роки тому +1

    This format is so undercooked it seems. I have playback issues with some discs on my LG player and video/audio sync problems with some. I didn't experience such things with DVD or Blu-ray but all the issues in the world with this 4K format. I think they really launched it pre-maturely. I hope we'll get working players in the future.

  • @charlesm.9858
    @charlesm.9858 4 роки тому

    This was happening with my Sony UBP-X800M2

  • @harryberry474
    @harryberry474 3 роки тому +2

    I haven't heard of any 4K UHD players that don't have issues, what a sad state of affairs.

    • @paulconway384
      @paulconway384 2 роки тому +1

      I'm more than happy with Blu-Ray. 👍

  • @skywalkerhunterarchive
    @skywalkerhunterarchive 4 роки тому

    too many layers chunked on a disc, sony should know this and thus manufacture higher quality player. if doubled-layer, normally, ''may trigger slight pause'', imagine how a poorly-made player playing a disc with more than 2 layers

  • @donbustoarigato2997
    @donbustoarigato2997 5 років тому +6

    Let me say that almost EVERY player I've ever owned from DVD, to Bluray with the exception of one and only one froze at on at least ONE disc if not more!
    The exception? A Philips DVD player! Sony freezes, Pioneer freezes, LG freezes, Toshiba freezes, lol! I have a Pioneer Elite that still froze after over half a dozen firmware upgrades, lol.
    You'd think that manufacturers could coordinate their firmware with the discs they're supposed to play. But, as you know, DISC formats are always making CHANGES that end up baffling the player's firmware. HEY! DEVELOP ONE STANDARD and STICK TO IT, for god's sake. Endless revisions and reformatting are just BAD for player owners. And even Sony which produces discs can't get it right! Can't even coordinate between their movie division and their equipment, how dysfunctional is that. Stop trying to RUSH the next great NEW thing to the market, why don't you. Jeeeesh!

  • @moisesvaladez8162
    @moisesvaladez8162 5 років тому +1

    Toy Story 4 4K worked fine!!

  • @epg2501
    @epg2501 5 років тому +1

    Same here. Any better player?

  • @g4meboy13
    @g4meboy13 3 роки тому +1

    Crazy I just got it today and it hasn't had a issue yet

  • @Latnman101
    @Latnman101 4 роки тому

    mine is freezing too so no more sony for me

  • @digit861
    @digit861 3 роки тому

    Save your money. Do not buy a x700. Had mine for over a year and had very few freezing issues. Now it's constantly. It's garbage.

  • @firesoul453
    @firesoul453 3 роки тому

    For me the only freezing happened to be a bad disk.

  • @henryhill6637
    @henryhill6637 4 роки тому +1

    I just bought this it's perfect. All of problems they fixed updated. All I had to do is turn Dolby on once and that's it. Picture for 4k is excellent.

    • @powerinnumbers6159
      @powerinnumbers6159 4 роки тому

      wrong, each disc you put in needs to be matched or you will stuff up the picture if you have Dolby Vision output from a HDR only disc.

    • @henryhill6637
      @henryhill6637 4 роки тому

      @@powerinnumbers6159 So do I want Dolby vision on or off?

    • @powerinnumbers6159
      @powerinnumbers6159 4 роки тому

      @@henryhill6637 OFF by default and when you know you have a DV movie turn it ON - then OFF again once finished. It's stupid but that's what it is.

    • @henryhill6637
      @henryhill6637 4 роки тому

      @@powerinnumbers6159 Thanks a lot

    • @5150Chupacabra
      @5150Chupacabra 4 роки тому

      Yeah had my player for 10 months. No issues

  • @kuttycrew
    @kuttycrew 3 роки тому

    107 comments all implying that Sony’s are pieces of shit, yet this reviewer gave it high marks, what gives? Bought by Sony?

  • @DDDE44
    @DDDE44 4 роки тому

    1. Pixel motion is smooth and good in film
    2. Very low background noises
    3. Compressed colors, there is no wide stage for colors, and poor quality paint
    a. There is no good conversion to 4: 2: 2 or 4: 4: 4 and not 12 BIT
    4. HDR is weak and imperceptible
    5. Missing details in color
    6. Lack of shades in color
    7. Medium contrast
    8. Lack of image sharpness
    9. DD + and Atmos /TrueHD / via USB cannot be heard
    10. No sound conversion from 48HZ to 192HZ
    11. Remote control lacking lighting
    12. Slow film loading
    13. Color can only be calibrated in two places and not at a quality level
    14. Only one USB port
    The device does not come close to OPPo in image quality A very mediocre device, smooth and pleasant movement.
    The processor is very weak and took time to load a film.
    The processor cannot convert color quality or sound quality.
    Can't believe OPPO has not been producing 4 years and Sony look like a joke !!!
    HDR 10 or 10+ is not noticeable that works at all there is no depth to the color or quality to the color
    Not a serious product, a big disappointment from Sony.
    Can't believe how Sony is Destroyers its name! ( 15 years producing Blu-ray and only problems )
    There is no service in Sony like talking to a computer that will not help you in anything.
    I will no longer buy Sony.

    • @dist221
      @dist221 3 роки тому +1

      Its also a difference in price between oppo and sony.

  • @paulnorton3607
    @paulnorton3607 Рік тому

    Never gone with 4K, normal blu ray is superb. I said 4K would die before these problems are solved and looks like that is going to happen. Not a fan of dodgy home cinema. Overpriced and unreliable.

  • @ShadowWolfRtL
    @ShadowWolfRtL 4 роки тому

    Hell, I wish I have freezes with this product. At least I could get my disc back. Bought it yesterday and played it once. Today, no power/boot despite performing the power cycle troubleshoot guide.
    I'm willing to bet that both issues stem from hardware. Despite being off (with the fast boot & networks disabled) all night, I noticed that the AC adapter was warmer than what it should have been since it was off for over 12 hours and is rather a low output (12V 1.5A). So something kept drawing power. Which could be a mountain of things.
    I would dive into a thorough inspection but since it's brand new, it'll serve as a paperweight at the store when I return it. Kinda disgusted with Sony products lately. Damn shame too.

  • @moisesvaladez8162
    @moisesvaladez8162 5 років тому

    I own this too, got it only because it's cheaper & I don't use it that much, I use it with a cheap TCL 4K TV, freezers about 4% of the time including the apps over 6 months.

  • @colaboytje
    @colaboytje 5 років тому +3

    If you want a great UHD player, get an Xbox one.

    • @RobertK1993
      @RobertK1993 4 роки тому

      That sucks at playing 4K Ultra HD Blu ray player.

  • @darkknightforU
    @darkknightforU 3 роки тому

    Had a Sony vcr in the good old days, it was a piece of shit kept eating my tape so I went over to a Panasonic instead wouldn’t touch anything with Sony on unless it’s a PlayStation 😂😂

  • @brokenwing0899
    @brokenwing0899 3 роки тому

    I had the 700, and yes, after the 30-day warranty was when mine started freezing.
    I didn't buy the extra warranty, nor kept the receipt. So, I wound up throwing it into a dumpster!
    I then bought the 800 with the extra warranty. I returned it three weeks to the day after purchasing when the sound was going out.
    I do not recommend Sony products! They are pure garbage!
    Best Buy security in the parking lot recommended the Panasonic. He was right the Panasonic has been great!

  • @revolvingtoto007
    @revolvingtoto007 4 роки тому

    normal when it say`s Made in China crap on the back

  • @victorignacioflorescariman1551
    @victorignacioflorescariman1551 3 роки тому

    Panasonic

  • @Squishmallows24
    @Squishmallows24 4 роки тому

    Yes they do they all fucking freeze!!!!!!!!!!!!

  • @powerinnumbers6159
    @powerinnumbers6159 4 роки тому

    Just don't buy this piece of shit

  • @MrHorst38
    @MrHorst38 Рік тому

    Spoiler alert: This issue wasn't resolved with a later firmware, in fact Sony decided to just abandon these malfunctioning players.

  • @D-Allen
    @D-Allen 5 років тому +1

    I recently bought this player and am having lip sync issues playing regular DVD's and streaming Netflix. Plugging in my old fire stick plays Netflix flawlessly.

    • @dcotton01
      @dcotton01 4 роки тому

      I'll have to check that out, I haven't played Netflix on it yet, I've just played Prime (no issues), but like you, I have my old firestick to rely on in case I need it. :)