Years ago I delivered lumber, molding and doors. I went to a house one day delivering 16 foot base molding. I ask the customer where she wanted the molding placed. She takes me to a room inside the house, says, " Place the molding inside this room," room is 8' by 8'. She wants it placed inside the room length wise wall to wall. I say to her, "How am I suppose to place 16' molding length wise in a 8' room?" She looked at me like I was talking Martian. There are tons of stupid ignorant people out in the world.
@@arribaficationwineho32 No, we didn't install. Asskiss company made promises for sales. They'd tell people we'll hand unload and place the stuff wherever they like. It's not a wonder why that outfit isn't around anymore. They were real good with promises, they never handled, delivered doors, drywall, lumber, etc.
@@williamprice3929 I had a slightly similar situation as I ordered furniture that was FOB. I had NO idea. I will never make this mistake again. A friend “helped”me
@@williamprice3929 As someone that spent over a decade setting these deliveries up, I can tell you what causes the problem 99% of the time. It's not that the company is making unusual promises, it's that the customer lied to us about the location, is lying to you about what the store said, or both.
@@TherosSoultaker I worked in the business for a couple of companies for 21 years and you think your going to tell me how the business works? Contractors and customers lie their asses off, they want something for nothing. The companies know this. The dispatcher, sales writer are all interested in the glory of the sale, "Gee boss, do I get a cookie for this?" The outside sales rep. is interested in the sale and delivery because that's how they get their commission. The sales manager and branch manager are interested because the sales figures look good and that's how they get promoted and get their quarterly and yearly bonuses. Few of any of them ever drove a truck and/or made deliveries. They don't care if the customer is a liar, what your telling them from the job site, they only want it done.
I’m a retired “Brown” driver. I delivered for 34 years. There’s a percentage of customers out there who are completely unreasonable. Everything from unrealistic requests to asinine complaints. This driver was smart filming this, customers lie. I know this customer will be calling to complain.
Yep current brown driver here also. Everyone says "oh my dog doesn't bite". And I've been bitten by plenty of them. Also, I don't even trust the notes in the Diad that say there's ample turnaround room until I see it for my own eyes.
He was playing maybe they’ll feel sorry for the old man gig and you guys will just walk the stuff back there yourselves. Homeowners suck when they work delivery drivers and contractors like this. They don’t get what they want. All of a sudden the contractors “shyster“
For years I delivered pipe for an irrigation company. The problem was that we sold to contractors and homeowners that thought you could do it themselves. The amateurs were the worst, like this guy. Our pipe was 20 ft sections. I have experienced exactly what you film so many times. One homeowner wanted me to stack the pipe in his garage so it wouldn’t get wet. We’re talking PVC pipe that is meant to move water
instead of delaying those delivery guys ....just put the delivery in front on the paved driveway ... that old man is too cheap to hire couple guys to move that lumber to where he wants it
You Sir are a trucking driving saint of patience. You talked with sincerity and clarity to the customer and you made sure the customer understood.. Wish I could say I could do that.
True....i still thought this guy try to go around driver and get someone to come take round back on their dime...i imagine goys face very ugly when driver refused politely to put on trailer...the cheek of the old klown--
Very safe and thorough instructions to the forklift driver. Pretty unreasonable customer. Been there done that 25 yrs.. Sure enjoy watching someone else dealing with the impossible.
Job well done and the way you talked to the guy was very sincere. Sometimes people who's on in years, may come across as grumpy. It could be whenever they are overwhelmed and excited about a task that has to be performed can cause this reaction. The mind is convinced it still can perform as usual but the body is not able. You were able to make him understand the task of placing the material in a safe place. You showed respect, kindness, patience and understanding. So again job well done 👍😊.
Sometimes old guys respect when they are just commanded back with respect..driver knows his job...olg guy could talk reasonably and maybe admit it might fit(knowing full well we do from watching vid & not being there) that it would'nt...admire drivers patience but yeh a bit much of my soul lost hah--
I work at the orange home improvement store collecting and packaging the orders that go onto the trucks. There have been multiple occasions where I've had to explain to sales that I cannot fit a 10, 12, or 16 foot board into an 8 foot space. Its not just the customers.
Witnessing the "Fit a square peg in a round hole" generation there. Obviously the old guy thinks he has nine lives too standing so so close to a moving unsecured heavy load.
You thought that was dangerous hah no wonder people can be scared of air these days. If you think this guy represents that generation you might be just as nuts 🤣
I just took a very similar delivery of decking for my son. I was chatting with the driver and he was telling me all his horror stories, much like this one we are watching. He told me one of the most silly requests by customers is that they want him to lift his load over multiple cars parked in their driveway, and when he tells them no, they have a fit. People are so silly
The actual quote is "The customer is always right in taste." You don't shame a customer for putting ketchup on a 30 dollar stake. A retort is "Watching is free, but telling me my business will cost you."
The customer is always right in matters of taste! Thats the actual saying. You didnt really think the says was just -customer is always right- did you?
@@CBe-ot8vuit has most definitely been misconstrued over the years then. I remember people saying it all the time when I was a kid. They always said what OP said. So, yeah. Nice to know.
Other person said the same inna other vid with alot more like's. ur comment is 10 months old @Darkreine99 comment is a Year old Ssame channel, Video litterly gets recommended on there..
@@CBe-ot8vuyou’re clearly not aware of how the phrase has evolved from specifically referring to food service based industries to a generalized phrase for “every service based industry”, which is what a majority of industry is in the modern day. Pretty sure grocery stores picked the sentiment up from food service first, got rid of the “taste” mention and then it trickled down into other sectors. Especially in the United States.
I did ltl for 20 years I went through this all the time. I told them it's curbside service I would try to get it up to the house but if they were rude curbside and that's it.
WTH was this customer thinking 🤦 I'm a woman in my 70's and I could carry those boards to the back yard 🤦 I'm wondering who is going to build the deck 😱
Wait, this guy is building a deck but can't figure out why you can't squeeze 16ft boards through 8ft opening? I would love to see a picture of the completed deck...lol.
Even on the video, you could see that the gap at the side of the house was only a few feet wider than the man. Assuming that the man is 6' (being very generous), the gap couldn't have been much more than 10' or say 12' at the most. You really don't need a tape measure to check whether a 16' wide load will pass through.
Exactly 😂😂. Hate to see the finish results. Phucking dude is clueless. I don't need a tape measure to see it don't fit. Plus you know what your orderd. Why not plan for what's coming 😂😂 cut a tree or whatever. Idiots. Every home owner is like that
No, he's probably stubborn all his life. Sometimes stubborn lets you win, but sometimes it doesn't. As the old sage of the west said, "You gotta know when to hold 'em, know when to fold 'em, know when to walk away, know when to run." Or as Sun Tzu said, "They who know when to fight, and when not to fight, wins."
He seemed to be retired management. Make up your mind on a stupid decision without conferring with people actually doing the work and see it through with no defense for your stupid decision.....Somehow they get promoted by making employee's lives more miserable by demanding a square peg fits into a round hole. I'm almost positive he wanted the delivering crew to cut the bands and hand deliver the load to his back yard. Funny thing is, if he came off nice and offered the 2 fellas $100 cash (or more), they may have taken the time to do so. In my experience, elderly people who get cranky don't come from the ranks. People who do, tend to be kinder and more understanding as they have "Been There" at some point in their life.
As a homeowner, I know it is on me to figure out if a truck and material can get in my gate, unload, and exit. You can always ask for the size of materials being delivered.
You're 100% right, they'll tell you crap. When you break or damage something the first thing they do is deny they gave you permission, told you to do what you did.
Yeah, he has another vid where he was making a second delivery to a person who previously complained about tire tracks after accommodating her with where she wanted the load.
I like how after he tells the old man that if it doesn't fit through the opening, he's going to leave it in a specific location. Then when he's getting ready to drop, the old guy tells him he's going to have to put it on his trailer. No, that isn't what was agreed on. Then he argues the point that there's no way he's going to be able to damage the trailer, which isn't the point. Their job is to load, drive, unload, Full Stop. What so many people neglect to understand is that truck drivers aren't there to figure out how or where to get a load placed in any situation. Anything other than a flat drop on the ground might be prohibited by company policy, and if so, then in all likelihood is part of their insurance policy. I know some things can vary from state to state, company to company, but as a for instance, I drove a tow truck from '98 to '16, and I worked all but the first year for the same company. I still work there, but my driving days are over. I'd like to, but my disability prevents me from even getting back into a truck anymore, never mind actually being able to get out and maybe having to push a car out of a parking space, or having to climb down and back up an embankment carrying I don't even know how many pounds of heavy chains and other equipment. One of the restrictions on our policy was that we were towing only cars and trucks. That means no construction equipment, no landscaping equipment, no tool boxes, no machine shop equipment like presses or lathes, nothing but cars and trucks. Motorcycles were ok, but only as long as they were being towed with a purpose built motorcycle dolly. We've been towing those things for years anyway, but if something ever went wrong, we were completely on the hook for every last penny of making everything whole again. At one point, he tries to get him to go across the front lawn and around the other side of the house where it's much wider. That idea was shot down too for fear of destroying the guy's very nice looking lawn. But here's something he didn't think about, or maybe he did later, but I'll bet there's probably a leech field somewhere over there, and the old fart doesn't remember where, or maybe that it's even there at all.
@@badger519 First of all, that hardly qualifies as a wall of text. A wall of text is NEVER broken into paragraphs, and as a rule, they contain little to no punctuation, and even very little capitalization to help separate one sentence from another. Second, I'm reasonably certain that you don't get to speak for everyone by saying that, and I quote..., "Nobody reads walls of text", emphasis on "Nobody". Allow me to fix that for you real quick... "I'm too lazy to read comments with more than five words." You're welcome. Just in case you're too lazy to read this "wall of text", I'll sum it up with something more your speed... TLDR... 🖕🙂🖕
You are SOOO friendly its amazing. I have honestly a very bad image of Americans in general, it's something I never really bothered myself about. But hearing you being so supr friendly to this guy, and this guy actually being quite reasonable makes me sooooo happy!
I can’t see how you can stand it. I am in disbelief of the amount of stupidity that exist in this society. You’re a better man than I am for putting up with it. God bless you.
The fact that hes willing to try it for the confused customer shows his customer service and willingness to help. Even though he knows its not going to work.
A friend of mine used to sell those Rainbow vacuum cleaners door-to-door. He told me that he always stopped at houses that had one of those shiny glass balls in the yard, because those people will buy almost anything.
You mean curb side doesn't mean cutting trees resurfacing the ground. Sometime I think the supplier could tell the consumer what curbside means. That would really help,,,,,, for the super simple minded.
How did he get to that age without being able to see the obvious? Does he understand reality? He didn't even try to move his truck, just left it in the way.
I ' accidentally' saw the first video of yours yesterday. So fun to watch!! This is my third and I subscribed. Who knew I'd be interested in watching deliveries!! It's not the deliveries for me. I like how well you handle people...even the Karens!!
I've had a LOT of building mat'ls delivered when I built a deck, steps, addition, and landscape walls at my last house. I always appreciated when the guys delivering had the kindness and often excellent skills to get the stuff as close to where I needed it as they could. When they couldn't? I moved it myself by hand one piece at a time if that was what it took. What's wrong with people? What happened to work ethic? When the driver explains the curbside concept and offers to get it as close as reasonably possible, just say thank you.
Over 40 years ago I delivered a load of washed rock to a home owner's back yard. He typically parked beside his back yard garage and had carpet covering his neighbors fence to avoid scratching the paint on his car. A power pole took up about 1.5 ft of the lane by his neighbors fence and the eve of his garage was too low for me to back under. When I arrived he simply said "Just whip in there and dump it about 10 feet behind the house." I looked at him and said "I may be driving a Ford but it's a Louisville not a courier." It took quite a while but I did manage to wiggle in and out and the bastard didn't even say thank you.
I used to deliver carnival trailers to community events. It meant you were usually putting them in weird spots: ball fields, sidewalks, etc. The silliest request ever was when someone told me to put a 5 ton trailer on the pitcher's mound of a baseball field but not drive on the grass.
Retired Coastie (Coast Guard). I won several cups of coffee from folks who thought I wouldn’t be able to get trailerable boats wherever they were needed, including at boat shows.
He should have turned it 90 degrees so they wouldn't have to turn every single board and truss. At least they would all be oriented towards where they are being moved.
I'm the one that puts the product on the flat bed. I don't get to see this side of things. It was fun to watch, and I appreciate your professionalism. You are kind person, you are understanding onto others. We appreciate you.
Me as customer: drop it length ways... perpendicular to the main road. There's a couple of 18 year olds in the neighborhood that want to make $20 each for 30 minutes of work moving this stuff.
Or better yet, grab a couple six packs, toss some burgers on a grill and invite 2 or 3 friends over to move it. Of course this requires that you actually have friends.
Wed angle the boards to both end corners of the forks, that usually works, we could even extend the forks and angle the wood to both end end corners of the forks, did that with steel and aluminim pipes also at factories. Though we had two people at both ends to keep it from moving around, in this case, theres risks doing that.
Damn I really feel bad I swear every video I watch these homeowners can’t even comprehend English yet even be respectful it’s literally curbside what do people think oh wait they don’t 😂 great work sir have a great day
You need to have the copy of the invoice and the contract that says "curbside" instead of all of this ridiculous debate. You are way too patient. The first time the customer says he refuses the delivery I'd be hattin' it outta there. You are way too patient.
8:50 “so now you’re dirtying my freshly clean truck” Dude is clearly just tryin to be a good worker and you’re over here busting his chops over stupid shit. Even if you were kidding (which I doubt based on your tone) he surely didn’t take it that way from his apology. Treat people better man. Raise this dude up, don’t drag him down with that negativity.
This guy works twice as hard at getting out of having to do his job as he would have to if he just quit all his whining and did his job. Diamond standard my butt.
The second tree is really the problem, you can easily get around the first one. Would be extremely difficult but probably possible. I've Fit some pretty big stuff through some small doors on a forklift before.
Just found this, and am impressed. Your patience with the customer and professional manner is outstanding.
Years ago I delivered lumber, molding and doors. I went to a house one day delivering 16 foot base molding. I ask the customer where she wanted the molding placed. She takes me to a room inside the house, says, " Place the molding inside this room," room is 8' by 8'. She wants it placed inside the room length wise wall to wall. I say to her, "How am I suppose to place 16' molding length wise in a 8' room?" She looked at me like I was talking Martian. There are tons of stupid ignorant people out in the world.
You deliver AND install?
@@arribaficationwineho32 No, we didn't install. Asskiss company made promises for sales. They'd tell people we'll hand unload and place the stuff wherever they like. It's not a wonder why that outfit isn't around anymore. They were real good with promises, they never handled, delivered doors, drywall, lumber, etc.
@@williamprice3929 I had a slightly similar situation as I ordered furniture that was FOB. I had NO idea. I will never make this mistake again. A friend “helped”me
@@williamprice3929 As someone that spent over a decade setting these deliveries up, I can tell you what causes the problem 99% of the time. It's not that the company is making unusual promises, it's that the customer lied to us about the location, is lying to you about what the store said, or both.
@@TherosSoultaker I worked in the business for a couple of companies for 21 years and you think your going to tell me how the business works? Contractors and customers lie their asses off, they want something for nothing. The companies know this. The dispatcher, sales writer are all interested in the glory of the sale, "Gee boss, do I get a cookie for this?" The outside sales rep. is interested in the sale and delivery because that's how they get their commission. The sales manager and branch manager are interested because the sales figures look good and that's how they get promoted and get their quarterly and yearly bonuses. Few of any of them ever drove a truck and/or made deliveries. They don't care if the customer is a liar, what your telling them from the job site, they only want it done.
I’m a retired “Brown” driver. I delivered for 34 years. There’s a percentage of customers out there who are completely unreasonable. Everything from unrealistic requests to asinine complaints. This driver was smart filming this, customers lie. I know this customer will be calling to complain.
current brown driver - can confirm people are nuts. My dog is very nice is also a big one
Yep current brown driver here also. Everyone says "oh my dog doesn't bite". And I've been bitten by plenty of them. Also, I don't even trust the notes in the Diad that say there's ample turnaround room until I see it for my own eyes.
Is brown poop?
He was playing maybe they’ll feel sorry for the old man gig and you guys will just walk the stuff back there yourselves. Homeowners suck when they work delivery drivers and contractors like this. They don’t get what they want. All of a sudden the contractors “shyster“
What’s a brown
For years I delivered pipe for an irrigation company. The problem was that we sold to contractors and homeowners that thought you could do it themselves. The amateurs were the worst, like this guy. Our pipe was 20 ft sections. I have experienced exactly what you film so many times. One homeowner wanted me to stack the pipe in his garage so it wouldn’t get wet. We’re talking PVC pipe that is meant to move water
🤔🤔🤔😂😂😂😂😂
7:54 your tires would probably get stuck as well. That's a lot of weight for soft grass, you'd need one hell of a tow truck to get that out.
I love how the old man bends the tape against the tree to make 16' fit haha
gotta love those old school Yankees😂
instead of delaying those delivery guys ....just put the delivery in front on the paved driveway ... that old man is too cheap to hire couple guys to move that lumber to where he wants it
😂😂😂😂
@@roblewis570Maybe if the old man moved the boards himself he'd get a little exercise to get rid of that beer gut and add a few years to his life.
Poor old man. He was so desperate to bend the laws of physics to make it work. 😆
Body cam in this profession is worth every penny.
In any profession, especially when dealing with government officials, employees, and those who work with or for government.
Man I need a body cam...
The man delivering was so patient and calm.
For real, when the measuring tape went beyond the tree, my eyes rolled right out of the back of my head.
Customer: "How new is this guy?"
You: "New enough to know that isn't wasn't going to fit either"
Love it
Funny, but that was the most legitimate concern/complaint that old man had.
I don’t want the newbie learning on my job either.
16:00 is where to find the gold.
That’s a good partner right there, not for a second about to talk shit about him to the customer
You Sir are a trucking driving saint of patience. You talked with sincerity and clarity to the customer and you made sure the customer understood.. Wish I could say I could do that.
True....i still thought this guy try to go around driver and get someone to come take round back on their dime...i imagine goys face very ugly when driver refused politely to put on trailer...the cheek of the old klown--
Very safe and thorough instructions to the forklift driver.
Pretty unreasonable customer. Been there done that 25 yrs.. Sure enjoy watching someone else dealing with the impossible.
Job well done and the way you talked to the guy was very sincere. Sometimes people who's on in years, may come across as grumpy. It could be whenever they are overwhelmed and excited about a task that has to be performed can cause this reaction. The mind is convinced it still can perform as usual but the body is not able. You were able to make him understand the task of placing the material in a safe place. You showed respect, kindness, patience and understanding. So again job well done 👍😊.
Sometimes old guys respect when they are just commanded back with respect..driver knows his job...olg guy could talk reasonably and maybe admit it might fit(knowing full well we do from watching vid & not being there) that it would'nt...admire drivers patience but yeh a bit much of my soul lost hah--
Naw this dude is a piece of trash for not helping that old man more.
I work at the orange home improvement store collecting and packaging the orders that go onto the trucks. There have been multiple occasions where I've had to explain to sales that I cannot fit a 10, 12, or 16 foot board into an 8 foot space. Its not just the customers.
😮😮😮😮. The stuff y'all truckers go through. Have a blessed day Mike and Peter
16:03 - "New enough that he knew it wasn't gonna fit, either!" HAHAHA!
Sir, your patience and professionalism are exemplary. You are a true gentleman.
I couldn’t work with the public they are rude and no common sense. You are a special breed to deal with this. ♥️ the tune😂
Great response to the customer asking how new the fork lift driver was. New enough to know it wouldn’t fit.
I do the same job but for lowes, and completely agree. Deal with this same thing almost daily.
Dm us on IG @SaffordDelivery
You guys are way to kind and have shown more then enough patience.
Love how customer says you gotta put it back here, also to extra measuring tape action to make the gap bigger.
Your patience and accommodations to this customer is exemplary
You are the most patient man in America!😯
Witnessing the "Fit a square peg in a round hole" generation there. Obviously the old guy thinks he has nine lives too standing so so close to a moving unsecured heavy load.
You thought that was dangerous hah no wonder people can be scared of air these days. If you think this guy represents that generation you might be just as nuts 🤣
@@alexfraser2508it is known from multiple experiences and corresponding evidence that it is dangerous. But sure, you know better… 🤡
What if that heavy unsecured load jumped off the forks a d assaulted him?!?
I just took a very similar delivery of decking for my son. I was chatting with the driver and he was telling me all his horror stories, much like this one we are watching. He told me one of the most silly requests by customers is that they want him to lift his load over multiple cars parked in their driveway, and when he tells them no, they have a fit. People are so silly
Anyone who states "the customer is always right" has never had to deal with customers.
The actual quote is "The customer is always right in taste." You don't shame a customer for putting ketchup on a 30 dollar stake. A retort is "Watching is free, but telling me my business will cost you."
The customer is always right in matters of taste! Thats the actual saying. You didnt really think the says was just -customer is always right- did you?
@@CBe-ot8vuit has most definitely been misconstrued over the years then. I remember people saying it all the time when I was a kid. They always said what OP said. So, yeah. Nice to know.
Other person said the same inna other vid with alot more like's.
ur comment is 10 months old
@Darkreine99 comment is a Year old
Ssame channel, Video litterly gets recommended on there..
@@CBe-ot8vuyou’re clearly not aware of how the phrase has evolved from specifically referring to food service based industries to a generalized phrase for “every service based industry”, which is what a majority of industry is in the modern day.
Pretty sure grocery stores picked the sentiment up from food service first, got rid of the “taste” mention and then it trickled down into other sectors.
Especially in the United States.
That was a beautiful job,,,,, I was whispering my swear words at the old man,,,,lol
was so not swearing is me hah--
I did ltl for 20 years I went through this all the time. I told them it's curbside service I would try to get it up to the house but if they were rude curbside and that's it.
WTH was this customer thinking 🤦 I'm a woman in my 70's and I could carry those boards to the back yard 🤦 I'm wondering who is going to build the deck 😱
NOT this Dude, that’s for sure. 🤪
70 year old girl here too. Hope he isn’t building anything because he has issues with measuring. 😂😂
I'm a seal in my 100's. I could carry them on my back...
@@ReeTVdocshow do you type with flippers?
@@kitchenerleslie8936 magic
You guys were sensible and professional. I suppose the guy was expecting you and your buddy to carry each piece back to his yard by hand.
Patients of a saint. Best wishes from Bangkok.
Greetings from California, U.S.A
For future reference, "patience" is the word you are looking for.
Only 2 letters off, so, not bad.
I'm surprised he didn't ask yall to build whatever he is building to! 😅😅😅
Wait, this guy is building a deck but can't figure out why you can't squeeze 16ft boards through 8ft opening? I would love to see a picture of the completed deck...lol.
Even on the video, you could see that the gap at the side of the house was only a few feet wider than the man. Assuming that the man is 6' (being very generous), the gap couldn't have been much more than 10' or say 12' at the most. You really don't need a tape measure to check whether a 16' wide load will pass through.
Exactly 😂😂. Hate to see the finish results. Phucking dude is clueless. I don't need a tape measure to see it don't fit. Plus you know what your orderd. Why not plan for what's coming 😂😂 cut a tree or whatever. Idiots. Every home owner is like that
He should wait to build after he learns to measure. I want to see the deck as well
a picture of the completed deck 🤣🤣🤣🤣🤣
Guarantee he doesn't have a permit for that deck
Entitled, cranky old man. Once again you were professional and respectful.
I worked for Lowes in delivery and loved working with my Moffett. I feel for you,and some of the delivery challenges. Very professional 👍🏻👍🏻
The group was "Wild Cherry", not KC and the Sunshine Band. The song is Play that Funky Music.
Definitely felt real fake and pandering when they started with that...
So the homeowner doesn't want to carry materials by hand but he expects someone else to for FREE LOL
To be fair the salesman may have promised "The Moon"...
Hat's off to how well you deal with grumpy customers!
poor customer. Probably 20 years earlier he could understand it, but with his age, he lost that. Hard on the trucker of course.
No, he's probably stubborn all his life. Sometimes stubborn lets you win, but sometimes it doesn't.
As the old sage of the west said, "You gotta know when to hold 'em, know when to fold 'em, know when to walk away, know when to run."
Or as Sun Tzu said, "They who know when to fight, and when not to fight, wins."
He seemed to be retired management. Make up your mind on a stupid decision without conferring with people actually doing the work and see it through with no defense for your stupid decision.....Somehow they get promoted by making employee's lives more miserable by demanding a square peg fits into a round hole. I'm almost positive he wanted the delivering crew to cut the bands and hand deliver the load to his back yard. Funny thing is, if he came off nice and offered the 2 fellas $100 cash (or more), they may have taken the time to do so. In my experience, elderly people who get cranky don't come from the ranks. People who do, tend to be kinder and more understanding as they have "Been There" at some point in their life.
GOD BLESS YOU!
Our clients are just as charming lol
Old man makes something so simple, so complicated!
Stubborn as mule
This was one of my favorites, good to see Peterson as well wings on a airplane!!! Dude where was your chainsaw
As a homeowner, I know it is on me to figure out if a truck and material can get in my gate, unload, and exit. You can always ask for the size of materials being delivered.
Glad he asked about recording the delivery. Some states have laws about people's conversations being recorded
2+2=5 everyone knows that so make the 16 ft fit in an 8 ft space 😂
Yeah, I don't understand the problem! Can you just not work it around between house and tree it is just 8 ft too long!
You're 100% right, they'll tell you crap. When you break or damage something the first thing they do is deny they gave you permission, told you to do what you did.
*You're
Yeah, he has another vid where he was making a second delivery to a person who previously complained about tire tracks after accommodating her with where she wanted the load.
Must be fun listening to your boss tell every story three times for youtube.
No problem! Pull out the the chain saw and cut it down to fit.
well 8 footers would fit...just twice as many pieces😁
You gotta love old folks. He reminds me of my grandpa, hard headed
In my day the minorities did whatever we told them to do!
I like how after he tells the old man that if it doesn't fit through the opening, he's going to leave it in a specific location. Then when he's getting ready to drop, the old guy tells him he's going to have to put it on his trailer. No, that isn't what was agreed on. Then he argues the point that there's no way he's going to be able to damage the trailer, which isn't the point. Their job is to load, drive, unload, Full Stop. What so many people neglect to understand is that truck drivers aren't there to figure out how or where to get a load placed in any situation. Anything other than a flat drop on the ground might be prohibited by company policy, and if so, then in all likelihood is part of their insurance policy.
I know some things can vary from state to state, company to company, but as a for instance, I drove a tow truck from '98 to '16, and I worked all but the first year for the same company. I still work there, but my driving days are over. I'd like to, but my disability prevents me from even getting back into a truck anymore, never mind actually being able to get out and maybe having to push a car out of a parking space, or having to climb down and back up an embankment carrying I don't even know how many pounds of heavy chains and other equipment. One of the restrictions on our policy was that we were towing only cars and trucks. That means no construction equipment, no landscaping equipment, no tool boxes, no machine shop equipment like presses or lathes, nothing but cars and trucks. Motorcycles were ok, but only as long as they were being towed with a purpose built motorcycle dolly. We've been towing those things for years anyway, but if something ever went wrong, we were completely on the hook for every last penny of making everything whole again.
At one point, he tries to get him to go across the front lawn and around the other side of the house where it's much wider. That idea was shot down too for fear of destroying the guy's very nice looking lawn. But here's something he didn't think about, or maybe he did later, but I'll bet there's probably a leech field somewhere over there, and the old fart doesn't remember where, or maybe that it's even there at all.
Nobody reads walls of text.
@@badger519 I read it, every single word and enjoyed it.
@@badger519
First of all, that hardly qualifies as a wall of text. A wall of text is NEVER broken into paragraphs, and as a rule, they contain little to no punctuation, and even very little capitalization to help separate one sentence from another.
Second, I'm reasonably certain that you don't get to speak for everyone by saying that, and I quote..., "Nobody reads walls of text", emphasis on "Nobody".
Allow me to fix that for you real quick...
"I'm too lazy to read comments with more than five words."
You're welcome.
Just in case you're too lazy to read this "wall of text", I'll sum it up with something more your speed...
TLDR... 🖕🙂🖕
@@sped6954
I just skipped to the emojis.
You need to space your paragraphs like this.
So that they're easier to read on mobile devices.
And on TV's, where I ran into your comment.
@@sped6954
You are SOOO friendly its amazing.
I have honestly a very bad image of Americans in general, it's something I never really bothered myself about.
But hearing you being so supr friendly to this guy, and this guy actually being quite reasonable makes me sooooo happy!
The average American is a self centered douchebag… there’s a lot of good ones here too. The good ones usually aren’t hard to spot
Definitely remember this guy. Man you HANDLED this situation very very very well... appreciate ya driv,ah
You sound exactly like Dr Steve Brule.
For your delivery.
I can’t see how you can stand it. I am in disbelief of the amount of stupidity that exist in this society. You’re a better man than I am for putting up with it. God bless you.
You handled that with a lot of professionalism.. I wouldn’t have had that amount of patience.
The fact that hes willing to try it for the confused customer shows his customer service and willingness to help. Even though he knows its not going to work.
Really good at handling this situation
Guy was expecting yall to carry it back by hand....lol
Seem like a good trainer man lucky to get you fun helpful making it a good safe time for trainees
A friend of mine used to sell those Rainbow vacuum cleaners door-to-door. He told me that he always stopped at houses that had one of those shiny glass balls in the yard, because those people will buy almost anything.
hey now.. those shiny glass balls are pretty cool
Rainbow vacs are incredible. Mine came from my parents. They bought it in the 80s and it still works.
Is there a name for that shiny glass ball?
@@DagrizzbI've heard of them called yard globes.
@@Dagrizzb they are called gazing balls
People never cease to amaze me! At the moment its frustrating dealing with stupid but laughable after!
You mean curb side doesn't mean cutting trees resurfacing the ground. Sometime I think the supplier could tell the consumer what curbside means. That would really help,,,,,, for the super simple minded.
You have a way of dealing with difficult people.
How did he get to that age without being able to see the obvious? Does he understand reality? He didn't even try to move his truck, just left it in the way.
I ' accidentally' saw the first video of yours yesterday. So fun to watch!! This is my third and I subscribed. Who knew I'd be interested in watching deliveries!! It's not the deliveries for me. I like how well you handle people...even the Karens!!
I'm surprised the old coot didn't want you to carry the decking around the house and then build the decking for him.
I've had a LOT of building mat'ls delivered when I built a deck, steps, addition, and landscape walls at my last house. I always appreciated when the guys delivering had the kindness and often excellent skills to get the stuff as close to where I needed it as they could. When they couldn't? I moved it myself by hand one piece at a time if that was what it took. What's wrong with people? What happened to work ethic? When the driver explains the curbside concept and offers to get it as close as reasonably possible, just say thank you.
Idk how you're so friendly and patient bro God bless
The way he’s humoring rhis customer is classic.
Over 40 years ago I delivered a load of washed rock to a home owner's back yard. He typically parked beside his back yard garage and had carpet covering his neighbors fence to avoid scratching the paint on his car. A power pole took up about 1.5 ft of the lane by his neighbors fence and the eve of his garage was too low for me to back under. When I arrived he simply said "Just whip in there and dump it about 10 feet behind the house." I looked at him and said "I may be driving a Ford but it's a Louisville not a courier." It took quite a while but I did manage to wiggle in and out and the bastard didn't even say thank you.
Making a comment about how new is this dude. When you can’t eyeball the difference between 8’ is wildddd work 🤷♂️😂😂😂
I used to deliver carnival trailers to community events. It meant you were usually putting them in weird spots: ball fields, sidewalks, etc. The silliest request ever was when someone told me to put a 5 ton trailer on the pitcher's mound of a baseball field but not drive on the grass.
😬😬🤣🤣🤣🤣
Retired Coastie (Coast Guard). I won several cups of coffee from folks who thought I wouldn’t be able to get trailerable boats wherever they were needed, including at boat shows.
Almost like you posted this video over a year ago then posted it again for your 50k subs and now for a third time 👏 impressive
Legit says reup in the title, and yet has not reached all of the viewers it should have the first time around!
I give that driver alot of credit...I would have left the first time he said take it back knowing he was going to be a pain in the ass
Oh boy! I want to see this guys deck when he gets it done!! My god, he doesn't know what end of the tape to use!! Lol
Think Great Dane and Chihuahua. P.S. on the singing, don't quit your day job.
Was that singing ? I thought he hurt himself.
He should have turned it 90 degrees so they wouldn't have to turn every single board and truss. At least they would all be oriented towards where they are being moved.
Good job staying professional and polite brotha 🤙
The customer has the measurements intelligence of a peanut 😂
🤣🤣🤣🤣🤣 I love this comment! Shell on or off?
Best version of funk I've heard!!
I'm the one that puts the product on the flat bed. I don't get to see this side of things. It was fun to watch, and I appreciate your professionalism. You are kind person, you are understanding onto others. We appreciate you.
Me as customer: drop it length ways... perpendicular to the main road. There's a couple of 18 year olds in the neighborhood that want to make $20 each for 30 minutes of work moving this stuff.
Or better yet, grab a couple six packs, toss some burgers on a grill and invite 2 or 3 friends over to move it. Of course this requires that you actually have friends.
This delivery driver is awesome!!
Nobody else would've put up with that BS!!
i highly doubt that.
I can't believe a guy that can't figure out how to use a tape measure is building stuff on his own.
Pffftttt 🤣🤣🤣🤣🤣
Wed angle the boards to both end corners of the forks, that usually works, we could even extend the forks and angle the wood to both end end corners of the forks, did that with steel and aluminim pipes also at factories. Though we had two people at both ends to keep it from moving around, in this case, theres risks doing that.
You're so patient with this old man :)
old ppl are awesome and super helpful lol
This old man forgot the order of numbers, bless his heart!
Atleast you treat the customers with respect ✌️ I know it's a old video, but I dont wat h as often..
Dementia eventually kills you. 😐
Damn I really feel bad I swear every video I watch these homeowners can’t even comprehend English yet even be respectful it’s literally curbside what do people think oh wait they don’t 😂 great work sir have a great day
You need to have the copy of the invoice and the contract that says "curbside" instead of all of this ridiculous debate. You are way too patient. The first time the customer says he refuses the delivery I'd be hattin' it outta there. You are way too patient.
Even considering encounters like this with customers, this job seems chill asf. 🤙 Subbed
That's because you never did this job. No offense, but there is a lot more to it than what you see here.
@@CharlieJulietSierra true, I almost never have to deal with the public 😂. Fair enough my friend
8:50 “so now you’re dirtying my freshly clean truck”
Dude is clearly just tryin to be a good worker and you’re over here busting his chops over stupid shit. Even if you were kidding (which I doubt based on your tone) he surely didn’t take it that way from his apology. Treat people better man. Raise this dude up, don’t drag him down with that negativity.
This isn't white collar work, no hand holding, whining or tears
The singing made me smile 😂 love it
Hope you like this one then ua-cam.com/video/JrdmMjfMn_g/v-deo.html
Yep it didnt disappoint 😂
This guy works twice as hard at getting out of having to do his job as he would have to if he just quit all his whining and did his job. Diamond standard my butt.
Wow, you sir are embodiment of kindness and patience. I couldn't deal with the 2 braincells of that pal.
You good at training in the new guy. He did good job, you also. Thanks.
The second tree is really the problem, you can easily get around the first one. Would be extremely difficult but probably possible. I've Fit some pretty big stuff through some small doors on a forklift before.
Keep singing, sounds awesome.
Customers hydrangeas are on point.......lookin good sir