Lecture 6 - Growth (Alex Schultz)

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  • Опубліковано 8 жов 2014
  • Lecture Transcript: tech.genius.com/Alex-schultz-l...
    Alex Schultz gives an overview of Growth for startups, speaking from a position of authority as the VP of Growth at Facebook.
    View the readings Alex refers to, his slide deck, at startupclass.samaltman.com/cou...
    Discuss this lecture: startupclass.co/courses/how-t...
    This video is under Creative Commons license: creativecommons.org/licenses/b...

КОМЕНТАРІ • 126

  • @flipl-online-arbitrage
    @flipl-online-arbitrage 5 місяців тому +20

    Most of these fundamentals are still valuable in December 2023. Thank you for sharing!

  • @timepa1237
    @timepa1237 9 днів тому +1

    this was first lecture above six i watched in one sit. great public speaker. very smart man.

  • @DanT-iu6oc
    @DanT-iu6oc 4 роки тому +61

    First guy whose net worth is less than 100 million yet he easily has the best lecture, best content, and is clearly extremely smart and intelligent. LOVE THIS!

    • @montez.youtube
      @montez.youtube 10 місяців тому +6

      You can only grow something once it exists

    • @Tangyang6688
      @Tangyang6688 8 місяців тому

      hh ,funny

    • @tanbir2358
      @tanbir2358 8 місяців тому +1

      Wrong, it's $313-$383 million

    • @DanT-iu6oc
      @DanT-iu6oc 8 місяців тому

      @@tanbir2358 I'm not. name your source

  • @jacobhallman
    @jacobhallman 7 років тому +100

    By far, the best lecture of the first six because Schultz (1) is a good public speaker so the ideas are clearly presented, (2) he is smart as hell, and (3) he is extremely passionate about what he does. Thank you!

    • @sanchy1826
      @sanchy1826 7 років тому +2

      Agree

    • @nagnetto14
      @nagnetto14 7 років тому +1

      also agree...

    • @annynantasiri
      @annynantasiri 6 років тому

      totally agree with this. his lectures are solid, strait to the point and constructive. very good public speaking skills.

  • @yifan9122
    @yifan9122 3 роки тому +23

    47 minutes feel like 4 minutes. When you forget time while watching something, it means this thing is good.

  • @aliaga1304
    @aliaga1304 9 років тому +34

    This was a really good lecture on growth. Probably the best I've seen on the topic.

  • @mmafan400
    @mmafan400 9 років тому +6

    What he said about Facebook and changing notifications depending on the activity of the user is something I would have never thought about doing, great idea.

  • @ericniehaus3387
    @ericniehaus3387 2 роки тому +5

    "Growth is optional." what an awesome summation

  • @bmejia220
    @bmejia220 10 місяців тому +1

    An incredible wealth of information. All the kudos to Alex for delivering. Thank you so much. I will be watching this video on repeat for the next three years at least. All the best!

  • @tejaskumthekar4155
    @tejaskumthekar4155 7 років тому +13

    So much of knowledge and inspiration packed into a single video, by far the best of the series! Thanks Alex and the entire team!

  • @Mothep00
    @Mothep00 8 років тому +19

    Impressed by his lecture !

  • @YanivYaakubovich
    @YanivYaakubovich Рік тому +1

    This lecture is so valuable for anyone working at a start-up or even larger companies.

  • @AnyFactor
    @AnyFactor 3 роки тому +10

    This was an excellent lecture. Through and through enjoyed it.

  • @alfaromeo272
    @alfaromeo272 9 років тому +1

    Awesome lecture. Probably the most exciting I've ever seen.

  • @FizerKhan
    @FizerKhan 9 років тому +2

    Awesome. Best talk in this series.

  • @F3RACTION
    @F3RACTION 9 років тому +2

    This is a great lecture most focused of all the lectures love it

  • @localancers
    @localancers 9 років тому +1

    We've just applied some of the tips from this video to our directory.
    This is my fav channel now :)

  • @sebastienP880
    @sebastienP880 8 років тому +2

    Excellent lecture ! Alex Schultz is a very good speaker ! Wow !

  • @tarunommadan
    @tarunommadan 2 роки тому

    Thank you Alex, Y combinator and Stanford for this phenomenal video. 👍

  • @amodraj726
    @amodraj726 Місяць тому +1

    00:00 Retention is the single most important thing for growth.
    04:50 Understanding retention rates is crucial for product growth.
    09:21 Retention is key for successful businesses
    14:02 Focus on gross merchandise volume and the magic moment to drive growth.
    18:34 Focus on the magic moment and the marginal user for growth
    22:49 Internationalization and focusing on the right languages drove Facebook's growth
    27:18 Understanding virality is key to product growth
    32:01 Virality is driven by high conversion rates and word of mouth.
    00:02 Focus on retention, not just virality
    40:49 Deliverability is key for email, SMS, and push notifications.
    44:57 Focus on notifications and triggered marketing campaigns for better engagement.

  • @LisaSteingold
    @LisaSteingold 4 роки тому +3

    Really great lecture! Probably the best one I've heard. He's engaging, authentic and passionate!

  • @frankymiawmiaw
    @frankymiawmiaw 7 років тому +5

    Great lecture that talks about marketing strategy and lots of useful tactics. How to make the startup grow and grow? I think this one just point it out perfectly!

  • @NaimZard
    @NaimZard 9 років тому +4

    Excellent lecture about Growth. Clear and concise with great practical examples.

    • @NaimZard
      @NaimZard 9 років тому

      6:10 "if you don't have a great product there's no point executing well on growing it because it won't grow"
      Focus on Product/Market fit before growing = Best startup advice ever.

  • @av.muratcelik77
    @av.muratcelik77 9 років тому +1

    Thank you,Alex.

  • @Anthonyngoploti
    @Anthonyngoploti 7 років тому +17

    There’s one thing I wanted to finish with, which is my favorite quote by General Patton. It’s so cliche; it’s crazy, but it’s awesome.
    “A good plan, violently executed today, is better than a perfect plan tomorrow.”
    And
    one other thing that Chamath instills in us and Mark still instills
    across the whole of Facebook is move fast and don’t be afraid to break
    stuff. If you can run more experiments than the next guy, if you can be
    hungry for growth, if you can fight and die for every extra user and you
    stay up late at night to get those extra users, to run those
    experiments, to get the data, and do it over and over and over again,
    you will grow faster.
    Mark
    has said he thinks we won because we wanted it more, and I really
    believe that. We just worked really hard. It’s not like we’re crazy
    smart, or we’ve all done these crazy things before. We just worked
    really really hard, and we executed fast. I strongly encourage you to do
    that. Growth is optional.

    • @jeffbrownstain
      @jeffbrownstain 11 місяців тому

      You look like a delusional fucking joke.
      Get therapy buddy.

  • @Brian-ms2uv
    @Brian-ms2uv 8 років тому +2

    Excellent lecture!

  • @mariamsargsyan2981
    @mariamsargsyan2981 4 роки тому +2

    You should drive Magical Moments that get people hooked. For instance, after signing up, new users need to “hit” a magical moment that get them hooked on your service. At Facebook, the magical moment is seeing your friends. Schultz advises that you think about where that magical moment happens for users, and get them connected to that as quickly as possible after sign up.
    “People who are already using your product all the time are not the ones you have to worry about.” Pointed out Mr. Schultz.

  • @Nicereplyteam
    @Nicereplyteam 9 років тому +3

    Thank you for these lessons, we really like them in Nicereply! :)

  • @_fortune_man
    @_fortune_man 6 місяців тому +2

    "Growth is optional"
    It's amazing

  • @SCHAUDENLUCAS
    @SCHAUDENLUCAS 9 років тому +1

    Best lesson so far!

  • @niklavr
    @niklavr 11 місяців тому

    Thanks! That is actual content even now in 2023

  • @napoleonb55
    @napoleonb55 7 років тому +1

    EXCELLENT INSIGHT!

  • @JonathanRintala
    @JonathanRintala 2 роки тому +1

    Awesome talk 🚀

  • @mossaic
    @mossaic 9 років тому +1

    Great talk.

  • @Textras
    @Textras 7 років тому +1

    Great video.

  • @wilmerproductivity9652
    @wilmerproductivity9652 2 роки тому +6

    This was a completely great lecture. I was thinking why don't we create a group of people to talk about marketing growing more often? Who joins us? :D

  • @calumchisholm716
    @calumchisholm716 5 років тому +1

    Very insightful

  • @StanGanweizhong
    @StanGanweizhong 9 років тому +2

    It is F^*&*ly Cool this presentation. Love it.

  • @bluecuracao6478
    @bluecuracao6478 6 місяців тому

    Thank you, that is valuable even today

  • @81english
    @81english 8 місяців тому

    cest treis bein! M.Alex. Merci beaucoup.

  • @MaytaneVideos
    @MaytaneVideos 5 років тому +3

    A north star-love the concept

  • @montydariani9551
    @montydariani9551 9 років тому +3

    i like him. good lecture.

  • @thanhpd56
    @thanhpd56 2 роки тому

    Great talk. Thanks.

  • @dianas7635
    @dianas7635 4 роки тому +2

    Love it!

  • @elkyelkyelky
    @elkyelkyelky 3 роки тому +1

    finihsed this lecture, thx so much for sharing

  • @uho8786
    @uho8786 Рік тому

    Accurate logic for marginal users, excellent insight! Alex!

  • @sivko23
    @sivko23 9 років тому +1

    the only person who said something worthwhile in this whole course. I guess the others are afraid to share their secrets. :)

  • @reemishirsath9705
    @reemishirsath9705 5 років тому +1

    Awesome !!

  • @sheikhmuhammedtadeeb5677
    @sheikhmuhammedtadeeb5677 3 роки тому +1

    Impressed

  • @mugnoom
    @mugnoom 9 років тому +1

    how do we find Brian Chesky's talk on User's Journey, please help!

  • @tasksource
    @tasksource 6 місяців тому

    pure gold…

  • @harryy000
    @harryy000 9 років тому +1

    invaluable!!!.

  • @farplanet
    @farplanet 2 місяці тому

    Thanks!

  • @sitientibus
    @sitientibus 2 роки тому +1

    freaking awesome!!!!!😍

  • @foxwalks588
    @foxwalks588 2 роки тому +1

    Amazing lecture!

  • @ooker777
    @ooker777 6 місяців тому

    what are the CIU and ACIU he is referring at 15:48?

  • @somedude7963
    @somedude7963 2 роки тому +1

    Can anyone please elaborate on the retention graph at 4:48

  • @seannn90
    @seannn90 8 років тому +7

    great lecture
    his constant upward inflection got very annoying after a while though

  • @Raphi
    @Raphi 6 років тому +9

    5:59 that "growth hacker" eyeroll

  • @jiunli6684
    @jiunli6684 4 місяці тому

    I love this lecture so much! too bad i cant gind alex linkedin

  • @MsJavaWolf
    @MsJavaWolf 6 років тому +1

    So I have heard in a few lectures in this course, that marketing does not matter a lot. Now I hear, that marketing is very important.

    • @camerondavisslag
      @camerondavisslag 5 років тому +1

      As he points out, marketing becomes relevant in different ways at different points in the business. Initially, marketing shouldn't be a focus due to the need to build and iterate upon a product. Once you have a tested product, marketing plays a strong role in further understanding your market, and then successfully expanding into it.

    • @tyrozo1587
      @tyrozo1587 3 місяці тому

      Market is strategy. You need market for product market fit.

    • @tyrozo1587
      @tyrozo1587 3 місяці тому

      Marketing itself is different

  • @jvasquez3100
    @jvasquez3100 3 роки тому +1

    What is ACIU and CIUs?

  • @praveenprasad9477
    @praveenprasad9477 7 років тому +1

    at 46:34 what does he say "Move fast and don’t be afraid to break stuff ethos" --> what's the word after "stuff" is it "ethos"?

  • @gordontang8187
    @gordontang8187 3 роки тому +3

    I confuse I am the stupid one, I probably need to watch a few times to fully understand the context.

  • @mohdjawad5098
    @mohdjawad5098 13 днів тому

    Are these lectures still relevent in 2024, or does anybody here has a better updated recomendation

  • @BalvinderNagi
    @BalvinderNagi Рік тому

    Which books he recommended?

  • @nayankadam9866
    @nayankadam9866 6 років тому +2

    Where can I get the written script of this course?

  • @basiCKschool
    @basiCKschool 10 місяців тому

    What is the priority? Profitability or growth?

  • @tanaymehta7603
    @tanaymehta7603 4 місяці тому

    1. Can I say that a high retention rate is the North Star metric for my company.
    2. is high retention rate a result of me achieving my North Star metric?

  • @whynesspower
    @whynesspower 3 роки тому +2

    what is "product market fit" ?

    • @jvasquez3100
      @jvasquez3100 3 роки тому

      Product market fit is when you're so busy delivering value to multiple clients that you don't know if you're going to be able to serve all of them and the line is getting longer. If you have product market fit, you'll know it. If you have to ask, you don't have it.

  • @ThePsychology2010
    @ThePsychology2010 9 років тому +3

    Can someone explain to me what he means by think about the marginal users, and not yourself? I wasn't sure he explained it. Thanks in advance!

    • @tomeralpert3006
      @tomeralpert3006 9 років тому +4

      Hey! I didn't understand this either. Until a few days later I met with a customer struggling to write in our handwritten cards app (Felt Cards). Then that night our dog Jake woke me up at 1:30am (I promise this is for real), and I was wide awake thinking of the marginal user. It dawned on me. Our marginal users are people who don't use our app much. And our number one reason for not using Felt has been that handwriting on digital devices is hard. Our power users are people who have learned how to write on screens and do so, or they type their message. But they use Felt a lot. And our marginal users don't.
      For us, this was a moment of clarity. We had fought against changing the writing experience for two years. Thinking that it should remain "pure" and simple. But after accepting that most people are marginal users and we wanted them to use Felt we decided to take on the problem.
      We're about to release a sweet new way of writing on digital screens. We've shown it to about 10 customers and they all love it. A few even called it a game changer.
      So we're pumped. And that's what Marginal User means to us, right now. We're going to continue and define them as we continue and evolve.

  • @smurfwatcher9591
    @smurfwatcher9591 7 місяців тому

    Where is the daniel ferrante link

  • @ramenx2
    @ramenx2 9 років тому +8

    Can anyone tell me what ACRU, ACIU, CIU, CRU stands for?

    • @Moleshrivastava
      @Moleshrivastava 5 років тому +10

      I am 3 years late but typing this so that it helps other viewers
      CRU - Confirmed Registered Users
      ACRU - Activated Confirmed Registered Users
      There’s nothing such as ACIU and CIU. That’s just the translate not picking up the terms ACRU and CRU and calling them ACIU and CIU instead.
      Hope this helps.

    • @AcharyaChanakya108
      @AcharyaChanakya108 3 роки тому

      @@Moleshrivastava And 2 years later your comment is still helping. Thanks!

  • @AkashSingh-df1sz
    @AkashSingh-df1sz 3 роки тому +1

    7:00

  • @_dhanwin10_
    @_dhanwin10_ 2 роки тому +1

    17:54

  • @remaks69
    @remaks69 3 роки тому +1

    This guy looks like the bald version of Gabe from Silicon Valley

  • @sohailrao007
    @sohailrao007 8 років тому +1

    Who is he referring to? - "Uber has the best viral guy in the world".

    • @vascopatriciocoach
      @vascopatriciocoach 7 років тому

      I would guess Andrew Chen, who is a very talented growth executive at Uber, but not sure.

    • @gautam2roy
      @gautam2roy 7 років тому +2

      Ed Baker

  • @moutottahazunai
    @moutottahazunai 5 місяців тому

    Great lecture, but I'm wondering what happened to all these sentiments with Facebook over the years.. none of my friends actually use the site any more, they just go on there to post angry political shit because Alex and his buddies hyper-optimized for toxic engagement. The man's still there, I wonder what he'd have to say about how Facebook works today..

  • @PayzdeMontEtteineneyeUtlingele

    whai yo lagou bhlak en whaiit

  • @dev_alade
    @dev_alade 10 місяців тому

    growth is optional indeed

  • @PayzdeMontEtteineneyeUtlingele

    ghroth is ghareellya.

  • @thenovu_ai
    @thenovu_ai Місяць тому +2

    Who else is watching this is 2024?

  • @JesseGod1
    @JesseGod1 3 роки тому

    Carnegie should have a warning ⚠️ tattooed on his forehead

  • @shailenutube3762
    @shailenutube3762 9 років тому +1

    Test

  • @AntonKozikowski
    @AntonKozikowski 7 років тому +1

    paper paper paper airplanes

  • @PayzdeMontEtteineneyeUtlingele

    yall schkhinnee , yo beat the president of u.s.a. of 2023 tpgether .

  • @rob-liu
    @rob-liu 5 років тому +3

    This is more of a talk about how to be a vp growth at a established company. not a talk on how to start a startup. There are no actionable tactics here, it's all high level stuff. =(

  • @SerpkoBakotiinii
    @SerpkoBakotiinii Місяць тому

    Lecture is good, but it's all about "facebook business". So many details, and so few general ideas. Don't like it.

  • @Heavy_Distortion
    @Heavy_Distortion 9 років тому +6

    the tight shirt looks hideous on him

  • @monotheist..
    @monotheist.. 2 роки тому +2

    good product is very important
    good retention
    domt hire growth hacer but focud on product makret fit
    retention cirve need to flatten out no going down
    idea product team exeution
    if yiu dont haev graet prodict no poin to do grow hacing becaus eits wont grow
    product market fit is really important
    compare your atuff to real world sucess in those same verticals
    single most important thing for growth is customer retention
    And retention comes from
    having a great idea, and
    a great product to back up
    that idea and great product market fit.
    the whole company should be the growth team
    leader point out to north star
    eveeycompany have different vertical kr bariable to be seem or the choice to seen as something crotical
    air bnb mafic momment was cool house to be display
    facebokk first maguc moment is who you want to connect like friend face or gf face
    So think about what the
    magic moment is for your product, and
    get people connected to it
    as fast as possible.
    think about those margin users who dont have friend and make them connect to someone
    dont care about thise many notifications
    by the way like building an
    awesome product is
    all about thinking about the
    power user, right?
    And we looked at new users,
    resurrected users,
    was getting them to those
    ten friends, getting them to
    Stanford
    the whatever number of
    triends they needed.
    So think about the user on
    the margin.
    knowimg the north satr of your company the aim
    and make everyone focud on taht and improvetaht
    but still lot if thing end up being corelated
    choose one you can getvstick the most
    and Have a north star and know
    the magic moment that when
    a user experiences that,
    they will deliver on that
    metric for you on the north
    star, and then think about
    the marginal user, don't
    think about yourself.
    intrnationalization dont let copies outside mation while you focud inside ciuntry knocking down baruer from colege to another college and thne iurside andnthen country to enother country
    help people who dontget friend on facebook tahts teh problem
    marketers amd maeketing is important
    gettingusers to magic mommet is very important and focus on problem like friend taht linely and need firmed in facenook dont stuck in analysis paralysis
    facebook try to translate everything into largest languve amd keep it update woth theit technology
    More tactics
    • Virality
    • SEO
    • ESPN
    • SEM
    • Affiliates/referral programs
    Payload. So how many people can you
    hit with any given viral blast?
    frequency How many times can you hit
    them per blast is frequency.
    convertion rate And what are they gonna
    convert at?
    paypal give 10 dollars for new singup
    tahts creat high comvertiom rate
    but not payload and not frequancy
    payload os how many people yoi hit at once
    frequancy os how you get email ads over m kver again
    comvertion is when tehy convert ir just give them 10 dollars like oaypal
    still retention over virality
    contact import then send import then how many click or opm or whatwver then how many sign up thje how many import again
    sign up , imort comtavt then send invite to all contact then to all comtact tehn percentage of clicik then prcentage of sign ip
    make the k factor over one
    seo figure it out
    So, research consists of
    what do people search for
    that's related to your
    sites, how many people
    search for it, how many
    other people are ranking for
    it, and how valuable is it
    for you.
    Supply, demands and value.
    Honestly the best is quite
    often the Google AdWords,
    for new facebook users list of liked post notifications is the magic mommemt but not for fhe old iser
    creat great trigger marketing campaigne
    make your email delivered , focus in notifications and. triggerbased email
    A good plan, violently
    executed today is
    better than a perfect plan
    tomorrow and

  • @ThuUyenPhamThi-iy2cz
    @ThuUyenPhamThi-iy2cz Місяць тому

    14:14