I've gotten that look from employees when they've had to deal with some douchebag customer that was in front of me. I just tell them to take a few deep breaths and then we talk shit about the crazy customer and then the employee usually feels a lot better.
The idea of "returns" without a receipt drives me nuts. Sadly, I'm sure you *would* believe how many people just straight up try to return stuff they just pulled off the shelf and out of a box.
May be controversial...but who cares? walmart and other MASSIVE corpos rake in so much god damn money, yet for every 1$ a customer steals walmart does 5$ in wage theft through their shady shit. The fact that lots of their workers are on food stamps/welfare too should tell you all you need to know...Screw these massive corpos it don't effect you so why shouldn't they return that stuff?
Why? I would think it is actually a bit frustrating that retail cannot scan the barcode and automatically know all the details of the purchase... (I have never worked retail, but have always thought this). Seems as though they intentionally try to screw you with this policy, please enlighten me.
Even then if we did scan it they would still complain, personally I had this experience and actually went off imagine standing for 9 1/2 hours and sometimes no good AC and a customer tries to go at it with u
When I worked at Burlington this dude literally got a free dress shirt I remembered he came in the day before and came to my register wanting to do a even exchange but forgot his receipt. I scanned the shirt he wanted to return and I was like it’s not on the receipt do you wanna do a no receipt return? Of course he was like yeah once he left it had hit me but I’d rather have that over someone claiming I didn’t know my job because they didn’t know what they were talking about.
@@itsn438 That's not how UPCs work, we need proof of purchase and the system needs to recognize said proof of purchase. Not that you brought in some random item with a barcode, because the "barcode" has identifiable numbers that is for that product. It's not a magic thing that allows us to see everyone who bought that item, that would be impractical and fantasy
There was literally this customer named Karen giving me a hard time last week. I just laughed in her face the whole time and she got all red and flustered.
I am a bartender in Australia, I haven't seen anyone like this simply because we're allowed to tell them to fuck off if they start stuff, we don't have to take shit here.
When I worked at Sears 7 years ago, I had customers go off on me because Sears return policy changed from 90 days to 30 days. They acted like I had something to do with that policy change when I was just a cashier at the time. When they kept giving me problems, I would call in one of the managers and let them deal with the angry customers about the return policy so I could assist the next customers in line.
When I worked at Target there was a woman who wanted me to price match something. We were sold out of it so she grabbed one that was similar and asked me to price match that instead. I tried to explain that price match only works with identical products but she wouldn't have it. She kept telling me that I should be able to and that we shouldn't be advertising a policy if we weren't going to honor it. I just sent her over to customer service because other people needed my help. The cherry on top was when she said that we should never be out of stock of any item. I so badly wanted to ask her if this was her first time shopping at a store. How have you never heard of something being sold out?
I had a customer like that a long time ago when I worked at a department store. Old guy came in with a beat up pair of Puma's and he told me that he had bought them for his grandson's birthday a week ago at a different store. They were falling apart and they looked like they were probably a good 20 years old at least with mud and grass stains on them. He obviously didn't have a receipt and I couldn't get any info on them like some kind of a product number or a name on the shoe to look them up in our system so I told them I couldn't do anything for him, plus we didn't sell Puma's anyway. He started yelling at me like I was outright refusing to give him his money back on some "brand new shoes" that he just bought. My store manager came over and as soon as she saw the shoes she knew he was full of shit so in the nicest way possible she told him to get the fuck out of the store. He left but as he did he was saying shit like "HOW DARE YOU NOT STAND BY YOUR OWN POLICIES! CORPORATE WILL BE HEARING ABOUT THIS!!!!" Sure thing, Grandpa Karen.
That's their terrible pissy little "last word" that customers like to try to throw in when they know they're good and fucked and not getting their way 😂. Indeed, does someone not know that things run out, but also, that price match cannot be used on just any similar item? 😂 We would be price matching everything if that wete the case! Don't worry, that woman on the inside felt really dumb, I'm sure of it, she was just trying to make herself feel better. Something tells me it didn't work.
@@bakgammonLMAO same thing happened to at foodsco, i was wearing a black hoodie and since the majority of foodsco employees wear black where I live, an older gentleman comes up to me and he says "where do you guys have your oatmeals" lol since i know the store i showed him where the oatmeal are 🤣
Only thing missing was the Karen suddenly turning agreeable and understanding once a member of management told her exactly the same thing you just did.
Well that is pretty reasonable. A lot of time the entry level employees aren't trained but the management knows what's going on As an example I had an eat-in order charged as take-out with an extra fee. I asked to speak to a manager and I was pretty upset at the time bc the entry level worker refused to acknowledge there was a mistake. The manager immediately agreed there was a mistake and fixed my bill
@@seeker296nah, that might be true for restaurants but it's just not true for retail. Unless they got a 16 yo kid working customer service, 10 times out of 10 whatever the CS rep says will just be repeated by management. Trust me I know from experience.
"Ok you got your receipt thank you" that always happens, right after the terrible ones theres always someone with way more sense than the rest. I dont know if they get scared into it or if its just fate but it always happens
I feel like Kyle got PTSD from this exact situation he done did this skit so many times in so many relatable ways I'm so sorry this happened to you bro😂😂😂
Remember there was a male Karen at a Bucc-ee's jerky counter complaining how the only person on hand was helping the people who came before him as all they were doing was sampling. Dude threw a huge fit, I said "if you know so much about how to service people why don't you hop behind the counter then and get the line moving?" He then stormed off because the 5 or 6 others in line agreed with me.
Whats even worst is when they expect you to just know everything about every product even ones you have never used😂 I remember in my first year as a warehouse (walmart type place) worker and a guy asked me about a car battery (at the time I had no knowledge of batteries as I didnt have a car) and if it’d work for his car model, I said I’m not familiar with these products but I can get someone who is if he waits, bro was so pressed and said, how do you not know , you work here😂
That's when I hit them with the real facts. "I apologize, I'm mostly customer service and to help with getting cutomers checked out. I'd recommend contacting your mechanic for detailed questions about products." Because it is the truth, we are hired because we have a pulse and can scan items, we're not hired because we're experts. A car expert is not going to be working a customer service job, they're making more money by being the ones to fix them. There's nobody they can complain to about that because the company doesn't care. They knew my qualifications (or lack thereof) on the subject when they hired me. If thry felt I needed to really know that information, I would've been trained on it. It's the customer's job to do their own research and this also eliminates liability for any possible bad recommendations that mess up a customer's car. In fact, that last part is probably the exact reason why a clerk would not be trained on those kinds of details beyond maybe a very surface level education.
Folks act like waiting in line grants them anything they want lol. If im in a long line at McDonald's waiting for a pizza, guess what...i aint gettin no pizza just bc i waited in line! 🙄
💯A Becky at Verizon today was in full Karen mode. I finally said ma’am I appreciate your input but it confuses me when you comment too. She thought I meant I didn’t understand what he was telling me about the phone. What I didn’t understand was why she was talking🤦🏾♀️
Back when I used to work shitty jobs like this...maaaaan i'd give em back the money whoops I donno what happened to the receipt or "oh whoops didn't know" especially because register happened to allow it. At a certain point walmart is a multi billion dollar org...I ain't gonna care if they're missing a ton of money
I mostly work over the phone, so I give them the unshakable smile that they can hear and kill them with politeness, lol. They're so self-assured that they know the rules but haven't been an employee in ages (or never even was an employee for our company, they just assume they know how things are done). I love it if there's a sign posted as well on the website that I can direct their attention to about the policy. And if they ask for a manager, I Iet them know my directions come directly from the manager. If they still want to speak with them, I get them, and when the manager tells them the exact same thing I have, I keep that shit-eating grin on my face when I take back over the call as I swiftly move into the next phase. "SO! Would you like to go ahead and receive that store gift card for that return today?" They either begrudingly take it (or whatever the equivalent is for my workplace), or they grumble and decline. Either way, the temper tantrum ain't working with us 😂
I love when they come to my job telling me about this and that, you know what, you are so right, orientation is next Wednesday at 9 am. Fill out your app now and I'll give you a tour of were you will be working
“I used to work here 10 years ago!” I’m like, really?! You think nothing has changed in 10 years!?! Sure your story would have checked out 10 years ago but this is not 2013, it’s 2023! 🙄
just give people damn refund 30 days not unusable reseats fade off in 2 days need to do what stores heres going to everything you buy get e reseat just give them phone number they look it up refund you long as your not abusing the refunds returning to much
if you know my job so well, CLOCK IN THEN!!
FRL LIKE TAKE MY SHIFT!!! I’m tryna go HOME
Realist line in the game!
Already!!! 😂😂😂
I’m tryna tell you!! Like they wanna work there more than you do😂
Dog I almost said this to a bitch like TODAY!
As a retail worker, this is so painfully accurate 😣
20 minutes seems to be their favorite # at most places I've worked at. They have most likely waited less than 5 minutes. Lol.
You all have much patience I would just tell her to fuck off or walk away I couldn't deal with shit like this
It's always so relieving when the next customer be on your side then yall just talk shit for a little second when the karen leaves lmaoo
We all know this is Jeff's sister!!!! 🤣 🤣
😂😂😂😂 faaaacts
The wig tells it all LMAO 🤣
😂😂😂😂😂😂😂
Them threatening to call corporate while recording you is so fucking accurate🤣🤣
“I use to work here” 😂that’s very accurate
Me: well now I work here and this is how we do it now 🤣🤣
The receipt wasn't crumpled enough 😂
His looking into the camera 😂😂😂😂 killed me
I've gotten that look from employees when they've had to deal with some douchebag customer that was in front of me. I just tell them to take a few deep breaths and then we talk shit about the crazy customer and then the employee usually feels a lot better.
Literally about to quit retail and invest in myself. Done with this shit.
The idea of "returns" without a receipt drives me nuts. Sadly, I'm sure you *would* believe how many people just straight up try to return stuff they just pulled off the shelf and out of a box.
May be controversial...but who cares? walmart and other MASSIVE corpos rake in so much god damn money, yet for every 1$ a customer steals walmart does 5$ in wage theft through their shady shit. The fact that lots of their workers are on food stamps/welfare too should tell you all you need to know...Screw these massive corpos it don't effect you so why shouldn't they return that stuff?
Why? I would think it is actually a bit frustrating that retail cannot scan the barcode and automatically know all the details of the purchase... (I have never worked retail, but have always thought this). Seems as though they intentionally try to screw you with this policy, please enlighten me.
Even then if we did scan it they would still complain, personally I had this experience and actually went off imagine standing for 9 1/2 hours and sometimes no good AC and a customer tries to go at it with u
When I worked at Burlington this dude literally got a free dress shirt I remembered he came in the day before and came to my register wanting to do a even exchange but forgot his receipt. I scanned the shirt he wanted to return and I was like it’s not on the receipt do you wanna do a no receipt return? Of course he was like yeah once he left it had hit me but I’d rather have that over someone claiming I didn’t know my job because they didn’t know what they were talking about.
@@itsn438 That's not how UPCs work, we need proof of purchase and the system needs to recognize said proof of purchase. Not that you brought in some random item with a barcode, because the "barcode" has identifiable numbers that is for that product. It's not a magic thing that allows us to see everyone who bought that item, that would be impractical and fantasy
There was literally this customer named Karen giving me a hard time last week. I just laughed in her face the whole time and she got all red and flustered.
The minute someone asks for a manager I GLADLY get my supervisor and let them handle it. Don’t gotta tell me twice!
This shit is why I took a shift unloading truck
Its funny how they think getting loud and repeating themselves over and over will somehow change the entire stores policy 😂
I am a bartender in Australia, I haven't seen anyone like this simply because we're allowed to tell them to fuck off if they start stuff, we don't have to take shit here.
😂😂😂😂😂
Australia sounds like an amazing place. I would move there if y’all didn’t have all of those scary creatures 😭
@@chaka1061 I hear it isn't. It is as cucked as canada
@@chaka1061I would move there if I could get a visa
Litreally customers be rude for no damn reason 😂😂
Would have been even more iconic if Karen started crying or acted like she was about to. 😮
You know what’s sad, they really do start crying. Had a lady do that to me and immediately stop after she got what she wanted. 🙄
@@ashleybcookin Right! 😂 they are notorious for that. Btw I just subscribed. Your meals looks so good!!!
When I worked at Sears 7 years ago, I had customers go off on me because Sears return policy changed from 90 days to 30 days. They acted like I had something to do with that policy change when I was just a cashier at the time. When they kept giving me problems, I would call in one of the managers and let them deal with the angry customers about the return policy so I could assist the next customers in line.
I don't need a receipt, and I don't need a lifetime warranty, because I know K's videos will always be funny.
Currently dealing with these problems rn. I have a talk to God everyday befo i clock in so i won't put my hands on any of them
Lol.
When I worked at Target there was a woman who wanted me to price match something. We were sold out of it so she grabbed one that was similar and asked me to price match that instead. I tried to explain that price match only works with identical products but she wouldn't have it. She kept telling me that I should be able to and that we shouldn't be advertising a policy if we weren't going to honor it. I just sent her over to customer service because other people needed my help. The cherry on top was when she said that we should never be out of stock of any item. I so badly wanted to ask her if this was her first time shopping at a store. How have you never heard of something being sold out?
I had a customer like that a long time ago when I worked at a department store. Old guy came in with a beat up pair of Puma's and he told me that he had bought them for his grandson's birthday a week ago at a different store. They were falling apart and they looked like they were probably a good 20 years old at least with mud and grass stains on them. He obviously didn't have a receipt and I couldn't get any info on them like some kind of a product number or a name on the shoe to look them up in our system so I told them I couldn't do anything for him, plus we didn't sell Puma's anyway. He started yelling at me like I was outright refusing to give him his money back on some "brand new shoes" that he just bought. My store manager came over and as soon as she saw the shoes she knew he was full of shit so in the nicest way possible she told him to get the fuck out of the store. He left but as he did he was saying shit like "HOW DARE YOU NOT STAND BY YOUR OWN POLICIES! CORPORATE WILL BE HEARING ABOUT THIS!!!!" Sure thing, Grandpa Karen.
That's their terrible pissy little "last word" that customers like to try to throw in when they know they're good and fucked and not getting their way 😂. Indeed, does someone not know that things run out, but also, that price match cannot be used on just any similar item? 😂 We would be price matching everything if that wete the case! Don't worry, that woman on the inside felt really dumb, I'm sure of it, she was just trying to make herself feel better. Something tells me it didn't work.
I went to Target after school one time. My school shirt was blue, and 3 adults waiting in a single file line to ask me where things were 😂😂😂
@@bakgammonLMAO same thing happened to at foodsco, i was wearing a black hoodie and since the majority of foodsco employees wear black where I live, an older gentleman comes up to me and he says "where do you guys have your oatmeals" lol since i know the store i showed him where the oatmeal are 🤣
@@rdg760jr2 Lol need to get paid for it.
Only thing missing was the Karen suddenly turning agreeable and understanding once a member of management told her exactly the same thing you just did.
Well that is pretty reasonable. A lot of time the entry level employees aren't trained but the management knows what's going on
As an example I had an eat-in order charged as take-out with an extra fee. I asked to speak to a manager and I was pretty upset at the time bc the entry level worker refused to acknowledge there was a mistake. The manager immediately agreed there was a mistake and fixed my bill
@@seeker296nah, that might be true for restaurants but it's just not true for retail. Unless they got a 16 yo kid working customer service, 10 times out of 10 whatever the CS rep says will just be repeated by management. Trust me I know from experience.
"Ok you got your receipt thank you" that always happens, right after the terrible ones theres always someone with way more sense than the rest. I dont know if they get scared into it or if its just fate but it always happens
I’ve worked with so many Karens. I just sit back and let them trip themselves up.
This is why I can't work in retail. I would've snapped on somebody and ended up in jail.😂
Lol same! 😂
I hate when the customer says "I use to work here"
“I use 2 work her!” or “I use to work for Walmart!” Bruh that was 1 of the top 3 things I hated hearin from “Those Customers”! 😒😂💯
The Oliver Hardy glance at the camera never gets old 😂
I feel like Kyle got PTSD from this exact situation he done did this skit so many times in so many relatable ways I'm so sorry this happened to you bro😂😂😂
Literally how my job was at Bath & Body Works
20 minutes, then 40 minutes then 30 minutes. 🤣😭
Remember there was a male Karen at a Bucc-ee's jerky counter complaining how the only person on hand was helping the people who came before him as all they were doing was sampling. Dude threw a huge fit, I said "if you know so much about how to service people why don't you hop behind the counter then and get the line moving?" He then stormed off because the 5 or 6 others in line agreed with me.
They Are the worst!!!!!!!!
That’s hilarious NotTrynaDoNuffin’ Tyrone.
Karens are the worst, and every-time I see one, I do my best to get in a different line.
Call COPORATE,Call Em 😂😂😂
Amazing how everyone returning things used to work @ Walmart 🙄😂😂
It went in one ear and out the other when you said there was a *NEW* policy.
Whats even worst is when they expect you to just know everything about every product even ones you have never used😂 I remember in my first year as a warehouse (walmart type place) worker and a guy asked me about a car battery (at the time I had no knowledge of batteries as I didnt have a car) and if it’d work for his car model, I said I’m not familiar with these products but I can get someone who is if he waits, bro was so pressed and said, how do you not know , you work here😂
That's when I hit them with the real facts. "I apologize, I'm mostly customer service and to help with getting cutomers checked out. I'd recommend contacting your mechanic for detailed questions about products." Because it is the truth, we are hired because we have a pulse and can scan items, we're not hired because we're experts. A car expert is not going to be working a customer service job, they're making more money by being the ones to fix them. There's nobody they can complain to about that because the company doesn't care. They knew my qualifications (or lack thereof) on the subject when they hired me. If thry felt I needed to really know that information, I would've been trained on it. It's the customer's job to do their own research and this also eliminates liability for any possible bad recommendations that mess up a customer's car.
In fact, that last part is probably the exact reason why a clerk would not be trained on those kinds of details beyond maybe a very surface level education.
Fr though they be mad tripping
If they know your job? Clock in! Put that smock on!😂😂😂😂😂
I love how they think we intentionally are trying to make things inconvenient
When I worked at Walmart the woman working customer service who tell them quick ...one eight hundred Walmart 😅😅
They be Wilding
Trying to keep a straight face during moments like this is the hardest part
The record each other always happens when a dumb Karen goes off the rails
The deode insult gave personal vibes
"Let me slow your roll here"😂😂
Folks act like waiting in line grants them anything they want lol. If im in a long line at McDonald's waiting for a pizza, guess what...i aint gettin no pizza just bc i waited in line! 🙄
I like the 3rd wall break lmao
:57 that look 🤣 🤣
🤣 it hit me though
The bracelet and the cardigan! 😂😂😂😂😂 Her name is Jennifer Lawson from Langleywood. 😂 😂
😂😂 I remember this video! Boy you ain’t slick. This sh.t hilarious tho.
Went from I was waiting for 20 to waiting 40 mins. Lol
Just take the damn giftcard bruh 🤣🤣
Forget to call the police 😂😂😂😂
💯A Becky at Verizon today was in full Karen mode. I finally said ma’am I appreciate your input but it confuses me when you comment too. She thought I meant I didn’t understand what he was telling me about the phone. What I didn’t understand was why she was talking🤦🏾♀️
God I love these skits 😭😭all of them hit home Fr thank god I don’t work in retail no more
“Oh you recording me? I can record too!”
*BRUH, get ‘em!!* 🎉
Always the “umm no it’s not” or “no” or “for your information” just random lies they tell themselves
I used to love when they threatened to call corporate 🤣🤣 go 'head then
Back when I used to work shitty jobs like this...maaaaan i'd give em back the money whoops I donno what happened to the receipt or "oh whoops didn't know" especially because register happened to allow it. At a certain point walmart is a multi billion dollar org...I ain't gonna care if they're missing a ton of money
"I know policy" lmao
When a customer says to me I used to work here. Well then why don’t you go ahead and clock in then 🤣🤣
“smoking me a cigarette” 🤣🤣
"We can record eachother" 🤣🤣🤣
I mostly work over the phone, so I give them the unshakable smile that they can hear and kill them with politeness, lol. They're so self-assured that they know the rules but haven't been an employee in ages (or never even was an employee for our company, they just assume they know how things are done). I love it if there's a sign posted as well on the website that I can direct their attention to about the policy. And if they ask for a manager, I Iet them know my directions come directly from the manager. If they still want to speak with them, I get them, and when the manager tells them the exact same thing I have, I keep that shit-eating grin on my face when I take back over the call as I swiftly move into the next phase. "SO! Would you like to go ahead and receive that store gift card for that return today?" They either begrudingly take it (or whatever the equivalent is for my workplace), or they grumble and decline. Either way, the temper tantrum ain't working with us 😂
The returned item scenes in rostered on are the best retail scenes ever put to screen.
Accurate down to the beard 🧔♀️ 🤣
“I wanna speak to the manager”
*does a full 360*
I do not miss those days.
Whole time they be lying about how long they’ve been waiting
Your breaking the 4th wall KillaKay lmao
We can record each other 😂😂😂
Every single day.
“oh U got yo receipt” 😭😭
Excuse me. Excuse me! EXCUSE ME SIRRRRRRRRRR! *walks away*
The caucasity
Karen transcends race
@@jphansonkeep thinking that
I love when they come to my job telling me about this and that, you know what, you are so right, orientation is next Wednesday at 9 am. Fill out your app now and I'll give you a tour of were you will be working
The comment section be a place where all past and present retail associates to vent 😂 😅
Worst part the manager or GM would give that Karen the full refund
I swear managers be changing set policy just to appease customers then give employees shit after they walk off 😂🙄
I hate retails jobs smh
mans never miss
This shit so true.
0:55 I love this
Here comes the sob story 😂😂😂
Lmaooooo.
I know policy 😂
My mother!
To be honest, these minimum job workers don't even read the policy. Shit they barely read😂
True. All true. 😅
that word karens lmmaaaooo
😂😂😂 exactly
I recently didn’t have a receipt. I got the gift card 😂
Go ahead we can record eachother 💀💀💀
who in the world wouldnt take a gift card? you can just turn around and buy stuff, walmart has everything lol
As a former barista from Starbucks 😒
“I used to work here 10 years ago!”
I’m like, really?! You think nothing has changed in 10 years!?! Sure your story would have checked out 10 years ago but this is not 2013, it’s 2023! 🙄
just give people damn refund 30 days not unusable reseats fade off in 2 days need to do what stores heres going to everything you buy get e reseat just give them phone number they look it up refund you long as your not abusing the refunds returning to much
😂😂
🤣❗❗❗
druski