Nice video, sir ! I personally put in 30 years as a " Claims - Assistant " and had to retire for health issues. I loved working with my fellow veterans and for the VBA. Although I am retired, I still occasionally encounter veterans needing assistance and I give them general guidelines. Tell them what forms they need, how Veterans Service Organizations work VS dealing with Lawyers. As I was leaving the VARO, I was told that I assisted thousands across the United 🇺🇲 and hundreds in my home state. Best of all, I made a difference in veterans lives,widows, dependents, and orphans. Retired as a GS 6 /Step 10. Had I stayed, I had an excellent shot at a GS 7 ( VSR ) probably.
Thank you for for the years you spent helping veterans. Since my retirement, I've made it my mission to educate veterans on this process. I'm trying to nail home how important it is to get a copy of your claims file. Some veterans get it and some don't, but I won't give up. Thanks for sharing
Thank you very much, good Sir. I'm retiring from the Army and about to head into terminal leave. I'm very interested in this position and assisting our veterans. Great information, and thanks for your service.
Congrats on the retirement. Good luck going forward and wishing you much success. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Wow! Wonderful career with the federal government and you had pride in your work. Now you can sit back relax and drink a cold beer 🍻. Thank you for sharing your work history 👏👏👏
I really did enjoy what I did and whom I was helping. Now, I'm educating veterans on the process so they don't have to feel as much frustration as I did working my claim.
This video is very helpful in making a decision to accept this position. I’m currently an VA employee and applied for this position & have been referred. I appreciate the honesty in how much pressure is involved.
Congrats on getting referred. One thing that helped me in the beginning. I worked the hard claims 1st as I had to have someone to review them. When you come off second review, there is no one looking at them unless QRT pulls your rating decision for a quality review. They used to pull 5 a month, and it's nothing like getting an error from QRT. Good luck and make sure to be patient with veterans, most are not educated on the process.
Your welcome, I have a passion for this as my first supervisor I believe felt I wouldn't make it as a rater but I proved her wrong. Go from 0% to HERO and win the VA compensation you deserve, with my monthly veteran membership: 💪 Sign up now and take the first step towards a smoother VA journey - va.kmd89.com/membership You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Wonderful. Just like I thought it was pressure and quota. Thank you for your faithful service all those years for us veterans. You the man for my claim that I would have wanted. Took me 15 and 4 months to win but I finally got there. You are the gift that keeps on giving even after retirement.
Great, informative video. I just graduated with my Bachelor's degree in Legal Studies and am working on my resume for this position in Wichita, Kansas. I'm 57 years old, currently rated at 70% myself, and a Desert Shield/Storm veteran. I hope I get the opportunity to apply my skills and help other veterans. I have handled my own claim since the beginning, and learned a lot in the process. Between your channel and others, and Facebook groups, there is an abundance of helpful information out there. You just have to go out and find it!
Thanks for the video. Your explanation of the rating process especially the pressure on the VA rater for production demystifies some of what goes on behind the closed doors at the VA Regional office.
Congrats on the new position. Work those harder claims while you are in training and remember to look for markers if you can confirm the MST stressor. That helped me. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
The production points changed several times and each time, it kept getting higher. Which means, sometimes you would rushing and it really was rough if you fell behind.
I've been a GS-11 Patient Advocate for a VA Hospital in for almost 8 years. Before that, 20 Years as a Navy Corpsman and 7 years at this VA Hospital working with Returning Combat Veterans. Total Federal Service 35 years. I will be 60 in August, and I eagerly watched this video. I applied with a Killer Resume' looking forward to the last 5 years (or more if I liked it) as a Rater. Others have said this...I read all of the responses. You have made me now seriously consider passing on the the position. I've completed over 10,000 individual Veteran-Patient concerns in 7.5 years here, and was looking for at least a little break from the non-stop. I was looking forward to going after the "Combat Craig's" and others that I've seen on UA-cam and saw thinly veiled attempts to defraud VA through one scheme or another. You're saying "Quota's" and describing non-stop stress at most points of your career. I've been there and done all of that for decades. A one-step bump to 12 will most probably not do it for me....I'm grateful to you for having the "stuff" to put the reality of the Position out there for all to see.
Thanks for what you do for veterans at VHA, most people don't know what that stands for, thus the education I provide here so they understand the difference between VHA and VBA. It's a different beast from VHA but you may enjoy it. It's a crazy point system.
Congrats on the promotion, rate the hard cases 1st, while you are on second sig. So when you go on single sig., the hard cases will not bog you down. Also, live in the 38CFR and M21, if will help you in the long run. Question, why are VSR's scheduling C & P exams when the RVSR has an actionable and sufficient DBQ and/or nexus statement?
@@DewayneKimble We're not suppose to according to the latest guidance provided about 6 months ish ago. It's emphasized at my RO that anytime the veteran submits a sufficient DBQ with the claim we are not to order any exams unless it's missing something crucial like a medical opinion. Unfortunately this policy doesn't seem to have filtered to all the ROs.
@@jamessam3593 I've heard several veterans tell me that when they submit their claim, the VSR and sometimes the RVSR are still requesting exams when they can use it to rate the claim. It almost happened to me on my last claim but I was still an RVSR and knew they could use it. Thanks again for sharing.
@@DewayneKimble thank you and I will keep you updated! I subscribed to you so watching more insightful videos that I never knew or understood as a veteran. Also to add….Hey Frat!!!! 🕊💙
@@ilranalove3945 I'm a GS6-1 Peer Support Specialist applying for a GS-7 direct hire VSR position. Are there any pointers you can give for the interview or information to read about VSR work. Thank you for your time. All and any information would be helpful.
Outstanding video! This video took us behind the curtain as it relates to the VA Claim process! Due to the quota system, the possibility exists for human error when a claim is being rated.. It seems to me that a claim that has one or two issues would get quicker treatment than a claim with 10 issues. I for one, believe in my heart of hearts, that the VA overlooks items. As I stated before, I have a HLR filed for a claim of claustrophobia where I submitted an affidavit from the insurance company authenticating the fact I was in a car accident during active duty. I recently received the C&P exam and it was favorable and the examiner cited to the car accident as a stressor that precipitated my claustrophobia. Beforehand, the contents of the C&P were unknown, now that is not the case. The rater failed to list in the evidence section the insurance affidavit and did not mention it in his decision, Thanks for the information Dewayne!
Much appreciated and thanks for the support to the channel: www.eventbrite.com/e/how-to-win-your-va-compensation-claim-tickets-646378173517?aff=oddtdtcreator
Thank you for the video. I was a VSR and now RVSR. You are correct about running full speed on the treadmill, jumping off, and it’s still going. There are good days and bad days. Those bad days can be mentally challenging. The mandatory OT is rough…however, when you get that claim that touches your heart it really makes it worth it. I bet when you had those paper claims it made it even more personable. Thanks for all you do and sharing what RVSRs do on a daily basis. 33:05
Thank you for what you do. I know it can be rough at times but I hope by educating veterans on my platform, it will make all VA employees jobs a little easier. Question, what is going on with some VSRs requesting C & P exams when vets submitted sufficient DBQs and nexus statements? I've seen some vets get rated and others asked to attend a C & P exam.
@@DewayneKimble I think it comes down to training. If a VSR isn’t sure if the DBQ is sufficient they just order the exam. I understand they may not know if it is sufficient, but if a private DBQ is complete it should go to the RVSR to decide regardless. There have been so many new hires and with the PACT Act now there needs to be more training. I wish VSRs had more access to RVSRs, but a lot of ROs don’t have it set up that way. But certainly frustrating when a Veteran submits a private DBQ, then gets sent for an exam and it comes back different and now we have two different opinions.
How do you personally like the job? I’ve been accepted into the WARTAC PROGRAM here on Fort Hood to be an RVSR and will be starting here shortly. What’s your schedule like? Do you work from home? I have more questions just don’t want to get carried away.
Was the VSR job stressful? I had an interview today for a VSR position. I’m currently a GS 11 step 7 with the social security administration but ready for a change.
They just posted a slew of VSR(Rating) positions and was debating about applying. I already work a production based adjudication job and this gave me a lot to think on.
Great video! I applied for the RVSR position and was referred. Your video gave me some insight and I will factor that into my decision if selected. I was working in the PMC since 2012 as a VSR and recently transferred to the VSC as a VSR in Oct 2021. It's definitely different with claims processing. I'm second guessing the RVSR because being a VSR meeting the points is challenging now in the VSC. Some things to consider.
Thanks for the feedback. Good luck on getting the position and you might want to look into the Star Wright insurance. Several managers have it but they don't inform the employees about it.
Great video! I start my new job as an RVSR in two weeks-looks like it’s going to be a challenge but that’s what I strive for-I usually get bored after a year or two in jobs and this sounds like it’s going to be a good fit plus I’ve always wanted to see the behind the scenes of how decisions and stuff get made!
Congrats, work the hard cases first after you complete your training. You will have a internal drive to save information. That why when you have a difficult case like that, you have something to refer to. Always be an advocate for the veteran, even if it starts to impact your production points you are required to make. Star Wright provides some good insurance you can get on your job.
@@Missblaak Not bad, I finish the first phase of training this week (been training for 7 weeks) and wont finish training until May but sticking with it-definitely a lot to learn 😅
@@speasley1 Yes they do along with an extensive background check-The VA is a drug free workplace this means that lets say you live in Colorado where marijuana is legal to smoke/consume under VA policy as a Federal Employee you aren’t allowed to smoke/consume it-reason being is that is a State level approval and not a Federal level approval. Also while employed there are random drug tests and if you refuse you’re terminated.
Amazing video and personal insight, appreciate your service! Have you or would you consider a video of scenarios covering what triggers “in the automated system” a deferred rating?
Thanks for the feedback and support to the channel. No I have not to date. It may confuse veterans as it pertains to their claims as there are thousands VA employees touching claims and mistakes being made that veterans have no control over.
Thank you, that was good information to know. I am sure that people do not know what it is like to be rating claims and what is involved in it and that it is like the out side world and you have (I think some impossible metrics). What you talked about sounds about what I did in my (not VA) job and we called it Doc's per hour just as crazy and I felt the same making sure my numbers work.
Extremely thorough and detail overview of a day in a life of an RVSR/Rating Specialist. Question: With the pressure of meeting high level quotas while working in not so great conditions/circumstances are veterans getting the short end of the stick in final rating decisions?
That is a good question. Some days I felt they were due to the fact that the quota would increase from time to time and some cases needed extra time to review or there was allot of evidence to review. Also, for some actions RVSRs would do, they would no longer get credit for and put you behind on your quota for the pay period and would have to rush. Some VA employees would purchase employee insurance through "Star Wright" just in cases management would try and fire you for not meeting your quota (giving the veteran the due process and time required to review their case).
Was just hired as an RVSR, a little nervous. You said you were behind on your production points but then you changed the way you were taught. What helped you speed up the process? Other than going through smaller claims. Thank you for your services.
Congrats on the hire. When the VA changed the production points for RVSRs on July 5, 2017 (never will forget that date). I continued rating like I was taught and for three months didn't make my production points. I started to speed up but always felt like I was missing something but it didn't have an impact on my quality. I used a document that was given to me during challenge training, to document evidence on a word document, so I didn't have to keep looking back through the claim folder (it really helped when folders where paper). 1. Confirmed the conditions that the veteran was claiming. 2.Where they on the correct form (where they re-open and if not and it was not, had to kick it back and move on to the next claim), 3. If they were new, where there STRs and if so checked the dates of service on the 214. 4. Did the veteran submit an actionable DBQ and/or nexus. 5. If it was an increase, confirm service-connection and reviewed VA medical docs and most times moved forward with rating the claim. Just felt like I was on the highest level on a treadmill everyday. That's the short of it but you will do well. While you are on second signature, work the hard claims first (SMC R-1, Respiratory when you have to read the PFT results FVC, DLCO etc, , Parkinson's, TBI and mental), that way when you are on your own, you have a copy of the rating (I kept them on my internal drive my conditions rated) to refer back to. Hearing loss and tinnitus are easy. Sorry for being long winded.
Can one be hired as a RVSR without being a VSR? If so whats the eligibility to be able to skip VSR? Does having a degree and a medical background from the military help? Also i went thru the MEB process too.
@@paduganankyle3927 I received a tentative offer yesterday. I was never a VSR. I became very familiar with 38 CFR when doing my own claim so having that knowledge helped I think. Just show in your resume that you are able to gather and requesting evidence/documents to build a case/project and respond to inquiries. You’ve done this in your career just gotta think about it and/or look at your previous evals.
Great video Frat! I applied for this position and needed a good run down on expectations. Do you ever feel as if the caseload or quota causes undue stress?
@@Mr.AlwaysonVacay I worked as a disability examiner with medicaid and we would sometimes adopt or use SSA decisions to determine medicaid eligibility. As well as meeting/equaling listings..
Thanks for the video! Could I get a little more detail on the mandatory OT? Is it on weekends or during the work week? And the production quota? About on average how many cases a day to meet quota for the pay period?
Your welcome. Each time the mandatory OT came out, it would be different and those that couldn't meet it during the week, could do it on the weekend. As it pertain to the quotas, I'm sure they have been changed since I retired.
Hi Dwayne great information. You were in a pressure job. Thanks for doing the videos. Great information. Maybe one day you can give us some insight on Somatic System Disorder.
Thank you for the information. I wonder has things changed since you retired. I have a tentative offer now. My current job as a leader in a large health system is very stressful. I’m tired of leading people.
Great video I have 1 question I'm a retired Army MEDIC with a wealth of administrative, medical/clinical knowledge, and experience. I've applied for the VSR position several times and I'm always found not qualified. I have revamped my resume several times but still found not qualified. The most frustrating thing for me is that I KNOW I can do this job with the proper training. The way I see it is that everyone starts from Scratch there is no school for Veterans Service Reps to prepare you to be one until you get hired, and I know that I have the basic administrative skills for this position. Do you have any advice??? Thanks for your service to our veterans.
Anyone can do that job. This is what you do, I'm about to drop a nugget. Update your resume with action verbs in the description of the position section. Also, when you are on usajobs.gov, look to see if the position is 100 percent virtual. They list it by regional office. If you live in California and you don't get hired in your city, apply in another city that has that position 100 percent virtual. After you have been there a few months, put a transfer in when your local RO as positions open. I've seen managers do that. Good luck on getting hire and remember to be an advocate for veterans. Also, don't forget to sign up for my next upcoming live webinar "How To Win Your VA Claim". Join me live as I drop nuggets on the VA Claims process as a former VA rater. va.kmd89.com/win-your-va-claim You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Hello, Dewayne. I'm an Army veteran, served 4 years. I've been working for government since 2001, over 10 years as VSR. There has been many openings lately for the RVSR. You would think being a VSR so long I would want to move up to RVSR by now. But, I'm having doubts about applying. I hear the stressful stories from the RVSRs and have known people who have been a RVSR (some 5+ years) who either came back to VSR or left the VA job completely. Alot of people take the RVSR, just thinking about the money only. I can retire in 5 years with my MRA +30 years. I'm leaning more to staying at my current position as VSR where I'm comfortable and hopefully overtime will come into play soon to make some extra money. Thinking it will soon since the new PACT law is in place and probably more NEHMER claims in the future. I may or may not decide to apply for RVSR. Either way, thankful I do have a good paying job. Thank you, for your videos, so informative. ☺️💯Thank u for ur service. 🇺🇸
I hired in as an RVSR, so I had to learn what VSR's needed to send me. Back when they were sending on DTA letters that showed all the conditions the veteran claimed. Most think, oh let me become a RVSR and get my 12, like you said thinking of the money and some go back to being a VSR. Question, I've been seeing veterans submitting DBQs and/or nexus statements (actionable and sufficient for rating purposes) and some VSRs are still scheduling C & P exams. This happened to me on my last claim as an RVSR and I denied the C & P exam because I knew the RVSR could use my DBQ to rate my claim. Can you provide any feedback on why this has been happening? Thanks for sharing.
@@DewayneKimble Yes, we are accepting private DBQ's now. If no other development is needed, we can send claim ready to rate. Once, reviewed by RVSR, it's up to them to determine if DBQ is sufficient for rating purposes. If not, RVSR can either submit the exam request or most likely they will send a deferral to VSR to send the exam request. I think this will always be an issue because all physicians may be different on how they examine and provide the diagnoses. Also, differences on how the RVSR rates when they receive medical evidence. That's why I have doubts about applying for RVSR, too time consuming and then people stress about production.
Great video. When re-evaluating a claim (HLR or Supplemental) how much latitude and discretionary judgment do RVSR's have to modify/increase a decision without triggering another C&P exam?
Great video! I just accepted a tentative offer for a RVSR. Makes me wonder if I’m making the right decision. How can you take leave or go to Medical Appointments if you have to meet the production level?
Congrats, it is a rewarding job but you will have production standards to meet. You can use your sick or annual leave to go to appointments. When you are off, you don't have to meet production.
Interesting information. What I find fascinating is the disconnect between eBenefits and the VAB in general. Most VSR, or RVSR's have no idea what a status showing in eBenefits means to us Layman's. You would think those would coexist in a way that made sense to VSR's and RVSR's.
@@DewayneKimble Understood. I always found it interesting that veterans rely on this system in which the VA employees hardly know exist. At the end of the day, it works. I'm grateful we have a system like eBenefits to check. Anyway, thank you for all of your content. We appreciate you.
@@RaRad530 All VA employees know about it but they have no direct access to it, unless they are trying to find out information on their claim. Don't forget my live stream tomorrow and my monthly Veteran roundtable this week.
Thank you for a great video. I just applied for a VSR position. I worked with VBA as an education claims rep and I have 3 1/2 years experience as a Veterans Service Officer. Hoping this VSR position is a good fit for me with my Service officer experience.
I like my time as a federal employee but there was some things I didn't like. Find where you feel benefits you and that will allow you to help the community the most. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
I do understand the quota aspect as a means to efficient production. A veteran can't ask for fast service for everyone else but have the rater slow down on his/her file. My ears perked up when you said 6 months of training 6 months second signature, then toss in interpreting court cases and law. WTH. A legal aid working for an attorney for a minimum of two years would be a good minimum requirement for someone practicing law without a license. An attorney at the end of the production line doing a review would have saved me 50K. Awful RVSR and the veteran are put in such a position. Like I can afford an attorney but the VA can't. Sad really...
There is continues monthly training after the initial training. Also, there are several training classes provided on certain topics. The training doesn't stop after the initial training.
@@DewayneKimble I find it unsettling that veterans benefits rely on a non-attorney interpretation of federal law without a sign off by an accredited attorney. That simply can’t happen in the civilian community without someone going to prison.Continuing education is not a law degree with a bar exam. In this case, when VA rater makes a mistake the veteran must seek legal council at said veteran’s expense to have it adjudicated properly. Seems an unlawful system set up to tax the veteran and enrich the legal system with with a large portion of the veteran’s well deserved compensation.
Hows work life balance on this job? I am retired military and landed a Project Manager job m, money is good but stress is just like the military or worse so I looking for a new option and helping Veterans might work for me.
I appreciate the informative video. I am actually getting close to finishing my bachelor's degree in business through the VR&E program and they mentioned this as an opportunity after I graduate. Do you know if you lose any benefits if you work for the VA as a disabled veteran? Not sure if you lose any of your disability income or not if you did take a job with the VA... Any information on this would be appreciated.
Your welcome. No, you will not loose your benefits by working for the VA. Many employees are veterans. Congrats on the degree. Also, don't forget to sign up for my next upcoming live webinar "How To Win Your VA Claim". Join me live as I drop nuggets on the VA Claims process as a former VA rater. va.kmd89.com/win-your-va-claim You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
I’d honestly like to apply and contribute as you did. I will be retired 31 Oct 2023. I’m wondering what are the requirements for the position? Degree/certifications etc.
A Master's Degree was required when I applied but I never used what I learned in my MBA program, so that was weird. Also, you will be required to work so many cases a day and be on a quota regardless of how hard the case is or how long it takes you. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
It can be stressful at times. Your coach can play a part in your success. If you have a good one, it can be a big help. If it's the other way, the stress can build quickly. I created a process for myself and it really helped me to learn the process.
Love your content, Dewayne! I've learned a lot!!!!! Question: Does the same RVSR work a Veteran's claim from start-to-finish? I have a large claim that I've received a Decision Letter on some SC Increases, but all of my new claims (Secondary to SC) were "Deferred". I just completed my C&P exams for the Deferred claims, and it is now in the "Preparation for Decision" phase. Does the same RVSR who initially rated my SC Increases maintain my file and now rate the remaining Deferred claims, or does it go to a different RVSR?
Sounds like a tough job. I was thinking about applying for the RVSR CSP at Ft Hood. Not sure now, what if you are not meeting quota??? How many RVSRs get fired????
Good question, the last administration made it easier to fire VA employees that had a hard time meeting quotas. I don't know if that is still in place. Some VA employees pay for job insurance, so if they feel they are terminated without good cause, they can obtain a lawyer to get their job back. I think it depends on the your local management team.
Hello Mr. Kimble appreciate all your info your putting out. Currently I'm a GS6-1 Peer Support Specialist. I'm applying for a direct hire VSR position GS7. This position will cut down on my commute that I take to work now and gain more knowledge into the rating system for Veterans. Is there any material I could study I could prepare for the interview and job of the VSR? Thank you for your time and information.
I didn't have anything to study for when I interviewed for the RVSR position. It was only 30 minutes and the supervisor that interviewed me, I could tell there was no previous experience on interviewing someone. That was years ago and things could have changed. I talked about my experience in the private sector as a manger/supervisor of how those positions I had to use critical thinking and my MBA of conducting research. Good luck on getting hired.
It seems like the VA is really hiring a lot of people. I have an interview tomorrow for a career with the VA. Do you think things will get better with so much extra staff coming on board?
There are many leaving as well, so I don't think it's extra staffing, more likely back filling. The people leaving has years of training and it takes years to train the new hires. Congrats on the position. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
@@DewayneKimblewell, I found out that the interview was for a VSR not a RSVSR. I was somewhat disappointed but wondering if they will try to match my salary. I’m currently a GS 11 step 7 and I know the VSR is GS 7 - 10. I’m wondering if they will at least offer me a GS 10?
Hi Dewayne. Thank you for your videos; I like them a lot. I have a question that I hope you can answer for me. I've filed claims for the Fatigue, Headaches, & Memory Loss for the last 27 years (since Desert Storm), but each time I was denied - after several years of waiting. I never appealed them within the 1 yr time frame and would have to file a new claim and wait several more years for a denial. The last time I filed was in 2015 - I filed for the same previous conditions, but also filed for Sleep Apnea, Anxiety and Depression. A little over a year ago, I was awarded 50% for Anxiety & Depression, but everything else was denied. Last year my PCP diagnosed me w/ Fibromyalgia and Chronic Fatigue. In February, I filed my supplemental claim, a couple weeks before the 1 yr ran out and sent the diagnosis in as New Evidence. When I submitted the supplemental claim, I also filed for an increase for Anxiety & Depression. I had a Mental Health C&P exam in March and in April, I was awarded 100% P&T. The Sleep Apnea and Fatigue was deferred. Earlier this month, I had C&P for Fibromyalgia. The next day I received a call from LHI stating that VBA has requested a Mental Health C&P exam. I called the VA hotline to find out why another Mental Health C&P exam is being requested when I just did one in March and I've already been rated. I've spoken with several reps and no one has been able to provide me with an answer that makes sense...not even a supervisor...one rep said, it looks like the previous Mental Health C&P doctor didn't address all of the contentions in the DBQ. Does this make sense to you? Can they take away my 100% P&T if the doctor for the second C&P exam provide conflicting info? Please help me understand...my anxiety has been thru the roof!
Hi Dewayne, thanks for this video--very helpful insights from a former insider since I recently applied, and was selected for the same position, but haven't started yet. I'm still debating leaving my current job for this, since it will be a pay cut and less time off...nonetheless, as a vet myself I value the service this job provides. One question; did you feel that the medical info was the hardest thing for you to process/understand in reviewing claims? As a prior healthcare provider for 20+ years myself, I anticipate this would make the transition less overwhelming for me, but you don't know what you don't know. Thanks!
What pisses me off is there are people here that think veterans shouldnt even have to go through this process, which they shouldn’t every veteran should be entitled to 100% disability because it’s based on personal experience and the questions that these VA disability raters ask can be just outright disrespectful they ask these questions because they know you won’t punch them in the mouth, even though they damn well deserve it
Thanks for sharing and that's one of the main reasons to get educated. Upcoming Webinar "Get Educated On The VA Compensation Claim Process Webinar" (COUPON CODE: WIN10). August 13th - 14th 6-8PM EST: va.kmd89.com/win-your-va-claim Tired of getting denied and ready to WIN your VA compensation claim.
As I stated in the video, I was an RVSR. If you are going for the GS12 because it's more money, I knew VSRs that made that jump due to the pay and went back to an RVSR due to the demand of the work load of the RVSR.
Never heard of that. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
All my videos are here to help. Upcoming Webinar "Get Educated On The VA Compensation Claim Process Webinar" (COUPON CODE: WIN10). August 13th - 14th 6-8PM EST: va.kmd89.com/win-your-va-claim Tired of getting denied and ready to WIN your VA compensation claim.
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Do you feel your workload experience may have went up with the migration of populations to the southern USA? I notice that the VA is increasing facility count in the south. Wondering if a state such as North Dakota has that same load on your shoulders?
Not at all. More so due to individuals in charge not knowing how to manage process improvement. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
I just retired from the army after 20. I was looking to becoming a VSR, I applied to the saint pete office, as I’m trying to get back to my home state with a fed jobs. Just wondering if you got any pro tips or recommendations, and references
I was only an RVSR at that location. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
When I applied, you had to have a masters degree. After I did the job after a few years, I realized you didn't need a masters. You need to be an advocate for the veteran and common sense. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
As a VA Claims RVSR(??) and Rating Specialist, do you rate AND APPROVE disability applications. It seems you have a consulting firm, so I'm guessing you're not a DAV Rep? How much do you charge to evaluate cases when documentations is mostly not available. During my whole tour, injured or otherwise, never made it to sick bays or doctors. If I'm not mistaken, my email will be shown because of my comment?? when you have time, can you or do you provide responses??
You can go to our website and see what we do. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
It's not the same and I answer the 2nd question in the video. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
I’m thinking about doing this program but due to my disability and falling asleep at the wheel with anything past 30min do, they offer remote in this position?
They do but they don't care about any disability you have. They want you to meet production standards and they hold you to it. Do you want to be educated on the VA claims process, connect with us at www.kmd89.com "Don't Be Frustrated, Get Educated"
What exactly is a "Production Point"? I've heard that GS-7 does one claims per day, GS-9 does two to three claims per day and GS-11 does High Level Review. Is this true?
Thanks for the question and no, that wouldn't be correct. The production points are based on your position, CA, VSR, RVSR and DRO. Each position has different quotas and it is based on what type of claim you work.
I was told 15-20 per day. After watching this it sounds impossible yet I always strive for the highest so I’m not stressing about it. The way this job came about so know it’s for me and I will be successful at it. I deal with flight students, UQR, ETS and Chapters in my current position and it’s non stop. Everything has a date and if a commander wants 20 SMs out in 3-5 days I have to push and make it happen so I’m use to quick research and making it happen.
Eight, 9 or 10 hours. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
It range from GS9 to 12. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
0:02 what we do for you. IF you deny a rating to a Vet you put him on the streets. If you deny a rating to a vet you show that the VA cares more about money then the wellfare of the vet.
Each VA employee has to go by the guidelines. Remember, does the veterans claimed condition fall under the 5 ways of service connection and does it meet the criteria.
Nice video, sir ! I personally put in 30 years as a " Claims - Assistant " and had to retire for health issues. I loved working with my fellow veterans and for the VBA. Although I am retired, I still occasionally encounter veterans needing assistance and I give them general guidelines. Tell them what forms they need, how Veterans Service Organizations work VS dealing with Lawyers. As I was leaving the VARO, I was told that I assisted thousands across the United 🇺🇲 and hundreds in my home state. Best of all, I made a difference in veterans lives,widows, dependents, and orphans. Retired as a GS 6 /Step 10. Had I stayed, I had an excellent shot at a GS 7 ( VSR ) probably.
Thank you for for the years you spent helping veterans. Since my retirement, I've made it my mission to educate veterans on this process. I'm trying to nail home how important it is to get a copy of your claims file. Some veterans get it and some don't, but I won't give up. Thanks for sharing
Thank you very much, good Sir. I'm retiring from the Army and about to head into terminal leave. I'm very interested in this position and assisting our veterans. Great information, and thanks for your service.
Congrats on the retirement. Good luck going forward and wishing you much success. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Wow! Wonderful career with the federal government and you had pride in your work. Now you can sit back relax and drink a cold beer 🍻. Thank you for sharing your work history 👏👏👏
I really did enjoy what I did and whom I was helping. Now, I'm educating veterans on the process so they don't have to feel as much frustration as I did working my claim.
This video is very helpful in making a decision to accept this position. I’m currently an VA employee and applied for this position & have been referred. I appreciate the honesty in how much pressure is involved.
Congrats on getting referred. One thing that helped me in the beginning. I worked the hard claims 1st as I had to have someone to review them. When you come off second review, there is no one looking at them unless QRT pulls your rating decision for a quality review. They used to pull 5 a month, and it's nothing like getting an error from QRT. Good luck and make sure to be patient with veterans, most are not educated on the process.
This is so helpful. I have received an offer for this position. During training is there a test I would have to pass in order to keep job?
@@meloniebutler8078 how’s training going for you
God bless yah dwayne. A lot of vets are probably grateful that you were so dedicated and responsible to your position.
Your welcome, I have a passion for this as my first supervisor I believe felt I wouldn't make it as a rater but I proved her wrong. Go from 0% to HERO and win the VA compensation you deserve, with my monthly veteran membership: 💪 Sign up now and take the first step towards a smoother VA journey - va.kmd89.com/membership You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Wonderful. Just like I thought it was pressure and quota. Thank you for your faithful service all those years for us veterans. You the man for my claim that I would have wanted. Took me 15 and 4 months to win but I finally got there. You are the gift that keeps on giving even after retirement.
Thanks for the feedback and congrats on your claim. I know it was a long and sometime frustrating road, but you were able to find success.
Also, congrats on the retirement and thank you for your service.
Great, informative video. I just graduated with my Bachelor's degree in Legal Studies and am working on my resume for this position in Wichita, Kansas. I'm 57 years old, currently rated at 70% myself, and a Desert Shield/Storm veteran. I hope I get the opportunity to apply my skills and help other veterans. I have handled my own claim since the beginning, and learned a lot in the process. Between your channel and others, and Facebook groups, there is an abundance of helpful information out there. You just have to go out and find it!
Thanks, You are correct, vets have to take the time to do the research and get educated.
Thank you for your continued service. The system may be flawed but good people do exist within it. Thank you
It's my passion and I do agree, there are some good people in the system.
Thanks for the video. Your explanation of the rating process especially the pressure on the VA rater for production demystifies some of what goes on behind the closed doors at the VA Regional office.
I wanted to make sure that not all VA employees are just sitting around denying veterans. Thanks
This video is a great help I’m in my first week as a RVSR and looking forward to learning. Waco RO
Thanks for the support and congrats on the new position.
@dejonholland3585 How do you like the position thus far? I’m considering RVSR, but really on the fence right now
very informative video thank you! been a VSR for a few years now moving to MST RVSR position
Congrats on the new position. Work those harder claims while you are in training and remember to look for markers if you can confirm the MST stressor. That helped me. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Very impressive video. Seem as though VA's primary focus is quantity versus quality.
The production points changed several times and each time, it kept getting higher. Which means, sometimes you would rushing and it really was rough if you fell behind.
I've been a GS-11 Patient Advocate for a VA Hospital in for almost 8 years. Before that, 20 Years as a Navy Corpsman and 7 years at this VA Hospital working with Returning Combat Veterans. Total Federal Service 35 years. I will be 60 in August, and I eagerly watched this video. I applied with a Killer Resume' looking forward to the last 5 years (or more if I liked it) as a Rater.
Others have said this...I read all of the responses. You have made me now seriously consider passing on the the position. I've completed over 10,000 individual Veteran-Patient concerns in 7.5 years here, and was looking for at least a little break from the non-stop. I was looking forward to going after the "Combat Craig's" and others that I've seen on UA-cam and saw thinly veiled attempts to defraud VA through one scheme or another. You're saying "Quota's" and describing non-stop stress at most points of your career.
I've been there and done all of that for decades. A one-step bump to 12 will most probably not do it for me....I'm grateful to you for having the "stuff" to put the reality of the Position out there for all to see.
Thanks for what you do for veterans at VHA, most people don't know what that stands for, thus the education I provide here so they understand the difference between VHA and VBA.
It's a different beast from VHA but you may enjoy it. It's a crazy point system.
Very insightful video, I'll be moving into a RVSR position after two years as a VSR.
Congrats on the promotion, rate the hard cases 1st, while you are on second sig. So when you go on single sig., the hard cases will not bog you down. Also, live in the 38CFR and M21, if will help you in the long run. Question, why are VSR's scheduling C & P exams when the RVSR has an actionable and sufficient DBQ and/or nexus statement?
@@DewayneKimble We're not suppose to according to the latest guidance provided about 6 months ish ago. It's emphasized at my RO that anytime the veteran submits a sufficient DBQ with the claim we are not to order any exams unless it's missing something crucial like a medical opinion. Unfortunately this policy doesn't seem to have filtered to all the ROs.
@@jamessam3593 Thanks for the response, it seems like most RO's are using guidance/policy over the 38CFR.
@@jamessam3593 I've heard several veterans tell me that when they submit their claim, the VSR and sometimes the RVSR are still requesting exams when they can use it to rate the claim. It almost happened to me on my last claim but I was still an RVSR and knew they could use it. Thanks again for sharing.
Hi James, do you have any insight on a VSR you could share? I'm thinking of applying for a VSR in Atlanta.
Thank you for this. I start as a VSR in a week. Been with DOD for 11 years.
Congrats and best of luck, let us know how its going from time to time.
@@DewayneKimble thank you and I will keep you updated! I subscribed to you so watching more insightful videos that I never knew or understood as a veteran. Also to add….Hey Frat!!!! 🕊💙
@@ilranalove3945 I'm a GS6-1 Peer Support Specialist applying for a GS-7 direct hire VSR position. Are there any pointers you can give for the interview or information to read about VSR work. Thank you for your time. All and any information would be helpful.
Hi are you enjoying the VSR position? Are quotas achievable? Is this a high stress level job?
I am in the process for that now, how do you like it?
Outstanding video! This video took us behind the curtain as it relates to the VA Claim process! Due to the quota system, the possibility exists for human error when a claim is being rated.. It seems to me that a claim that has one or two issues would get quicker treatment than a claim with 10 issues. I for one, believe in my heart of hearts, that the VA overlooks items. As I stated before, I have a HLR filed for a claim of claustrophobia where I submitted an affidavit from the insurance company authenticating the fact I was in a car accident during active duty. I recently received the C&P exam and it was favorable and the examiner cited to the car accident as a stressor that precipitated my claustrophobia. Beforehand, the contents of the C&P were unknown, now that is not the case. The rater failed to list in the evidence section the insurance affidavit and did not mention it in his decision, Thanks for the information Dewayne!
Thanks for the feedback and glad to hear that you found the video to be informative. Good luck going forward with you claim.
Hey thanks for your service and thanks for your hard work and taking care of other veterans.
Your welcome and it's my mission to educate veterans on the claims process.
Great stuff. Thank you very much for the information. Most of all, thank you for “toeing the line” of your Honorable service.
Much appreciated and thanks for the support to the channel: www.eventbrite.com/e/how-to-win-your-va-compensation-claim-tickets-646378173517?aff=oddtdtcreator
Thank you for the video. I was a VSR and now RVSR. You are correct about running full speed on the treadmill, jumping off, and it’s still going. There are good days and bad days. Those bad days can be mentally challenging. The mandatory OT is rough…however, when you get that claim that touches your heart it really makes it worth it. I bet when you had those paper claims it made it even more personable. Thanks for all you do and sharing what RVSRs do on a daily basis. 33:05
Thank you for what you do. I know it can be rough at times but I hope by educating veterans on my platform, it will make all VA employees jobs a little easier. Question, what is going on with some VSRs requesting C & P exams when vets submitted sufficient DBQs and nexus statements? I've seen some vets get rated and others asked to attend a C & P exam.
@@DewayneKimble I think it comes down to training. If a VSR isn’t sure if the DBQ is sufficient they just order the exam. I understand they may not know if it is sufficient, but if a private DBQ is complete it should go to the RVSR to decide regardless. There have been so many new hires and with the PACT Act now there needs to be more training. I wish VSRs had more access to RVSRs, but a lot of ROs don’t have it set up that way. But certainly frustrating when a Veteran submits a private DBQ, then gets sent for an exam and it comes back different and now we have two different opinions.
How do you personally like the job? I’ve been accepted into the WARTAC PROGRAM here on Fort Hood to be an RVSR and will be starting here shortly. What’s your schedule like? Do you work from home? I have more questions just don’t want to get carried away.
Was the VSR job stressful? I had an interview today for a VSR position. I’m currently a GS 11 step 7 with the social security administration but ready for a change.
Very good presentation. I found the overview very beneficial. Thank you very much for sharing your life experience in this career field. SemperFi
Your welcome and thanks for the support to the channel.
They just posted a slew of VSR(Rating) positions and was debating about applying. I already work a production based adjudication job and this gave me a lot to think on.
The position has performance standards you have to meet each pay period.
Great video! I applied for the RVSR position and was referred. Your video gave me some insight and I will factor that into my decision if selected. I was working in the PMC since 2012 as a VSR and recently transferred to the VSC as a VSR in Oct 2021. It's definitely different with claims processing. I'm second guessing the RVSR because being a VSR meeting the points is challenging now in the VSC. Some things to consider.
Thanks for the feedback. Good luck on getting the position and you might want to look into the Star Wright insurance. Several managers have it but they don't inform the employees about it.
@@DewayneKimble Thanks for your reply and no I have never heard of Star Wright insurance. I'm going to look into that now.
Did you get the RVSR position
@md56822 Yes I ended up getting the position.
@@staciefoster25 congrats, welcome to Vba
Thank you for sharing your experience. I just put my application in for a Nashville location. I up for the challenge
That's awesome, hope you get the position and remember to always be an advocate for the veteran.
I loved this video I’m going to the St. Pete va for the job fair for va rater and VSR Job 🙏🏾🙏🏾
I hear that is today, good luck on the interview.
Great video! I start my new job as an RVSR in two weeks-looks like it’s going to be a challenge but that’s what I strive for-I usually get bored after a year or two in jobs and this sounds like it’s going to be a good fit plus I’ve always wanted to see the behind the scenes of how decisions and stuff get made!
Congrats, work the hard cases first after you complete your training. You will have a internal drive to save information. That why when you have a difficult case like that, you have something to refer to. Always be an advocate for the veteran, even if it starts to impact your production points you are required to make. Star Wright provides some good insurance you can get on your job.
How’s it going?
@@Missblaak Not bad, I finish the first phase of training this week (been training for 7 weeks) and wont finish training until May but sticking with it-definitely a lot to learn 😅
@@hunterm.172 If I may ask, do you have an email? I’d like to ask you some general questions about claims and the RSVR if you don’t mind. Thanks.
@@speasley1 Yes they do along with an extensive background check-The VA is a drug free workplace this means that lets say you live in Colorado where marijuana is legal to smoke/consume under VA policy as a Federal Employee you aren’t allowed to smoke/consume it-reason being is that is a State level approval and not a Federal level approval. Also while employed there are random drug tests and if you refuse you’re terminated.
New rater thank you for making the video very informational will be very helpful.
Your welcome and thanks for the support. Good luck in your new role, and work the hard claims first while they are being reviewed by someone else.
I get frustrated with the decisions being made on my claim, but now knowing who's behind the decisions is helpful.
Keep pushing and never give up.
Great video. Thank you for the look behind the curtain.
Thanks and your welcome. Make sure you catch our live stream tomorrow.
This is very helpful as I’m starting this position soon
Congrats on the new position. Work the harder claims while you are on 2nd signature.
How are you liking the position so far? Is it stressful? @chinithajohnson
Amazing video and personal insight, appreciate your service! Have you or would you consider a video of scenarios covering what triggers “in the automated system” a deferred rating?
Thanks for the feedback and support to the channel. No I have not to date. It may confuse veterans as it pertains to their claims as there are thousands VA employees touching claims and mistakes being made that veterans have no control over.
Thank you, that was good information to know. I am sure that people do not know what it is like to be rating claims and what is involved in it and that it is like the out side world and you have (I think some impossible metrics). What you talked about sounds about what I did in my (not VA) job and we called it Doc's per hour just as crazy and I felt the same making sure my numbers work.
Thanks for sharing. I wanted other veterans to know what some raters go through daily.
Extremely thorough and detail overview of a day in a life of an RVSR/Rating Specialist. Question: With the pressure of meeting high level quotas while working in not so great conditions/circumstances are veterans getting the short end of the stick in final rating decisions?
That is a good question. Some days I felt they were due to the fact that the quota would increase from time to time and some cases needed extra time to review or there was allot of evidence to review. Also, for some actions RVSRs would do, they would no longer get credit for and put you behind on your quota for the pay period and would have to rush. Some VA employees would purchase employee insurance through "Star Wright" just in cases management would try and fire you for not meeting your quota (giving the veteran the due process and time required to review their case).
Was just hired as an RVSR, a little nervous. You said you were behind on your production points but then you changed the way you were taught. What helped you speed up the process? Other than going through smaller claims. Thank you for your services.
Congrats on the hire. When the VA changed the production points for RVSRs on July 5, 2017 (never will forget that date). I continued rating like I was taught and for three months didn't make my production points. I started to speed up but always felt like I was missing something but it didn't have an impact on my quality. I used a document that was given to me during challenge training, to document evidence on a word document, so I didn't have to keep looking back through the claim folder (it really helped when folders where paper). 1. Confirmed the conditions that the veteran was claiming. 2.Where they on the correct form (where they re-open and if not and it was not, had to kick it back and move on to the next claim), 3. If they were new, where there STRs and if so checked the dates of service on the 214. 4. Did the veteran submit an actionable DBQ and/or nexus. 5. If it was an increase, confirm service-connection and reviewed VA medical docs and most times moved forward with rating the claim. Just felt like I was on the highest level on a treadmill everyday. That's the short of it but you will do well. While you are on second signature, work the hard claims first (SMC R-1, Respiratory when you have to read the PFT results FVC, DLCO etc, , Parkinson's, TBI and mental), that way when you are on your own, you have a copy of the rating (I kept them on my internal drive my conditions rated) to refer back to. Hearing loss and tinnitus are easy. Sorry for being long winded.
Can one be hired as a RVSR without being a VSR? If so whats the eligibility to be able to skip VSR? Does having a degree and a medical background from the military help? Also i went thru the MEB process too.
@@paduganankyle3927 I received a tentative offer yesterday. I was never a VSR. I became very familiar with 38 CFR when doing my own claim so having that knowledge helped I think. Just show in your resume that you are able to gather and requesting evidence/documents to build a case/project and respond to inquiries. You’ve done this in your career just gotta think about it and/or look at your previous evals.
How do you like it so far?
How fast did you move over up in gs scale as a rater ?
Can you make a video explaining how the promotion works for the 7-10 and 9-12 positions?
I'm sure some of the criteria has changed in the last couple of years. When you hire in, they should explain it during onboarding.
Great video Frat! I applied for this position and needed a good run down on expectations. Do you ever feel as if the caseload or quota causes undue stress?
I see that royal blue hoodie, GOMAB. It can at times.
just got hired as a RSVR. very informative, thanks for the info
Congrats on the new position, where you a previous VSR?
@@DewayneKimble No previously a disability examiner for social security .
@@Mr.AlwaysonVacay Ok, take your time and learn where to find the information you need in the 38CFR and M21.
@@Mr.AlwaysonVacay I worked as a disability examiner with medicaid and we would sometimes adopt or use SSA decisions to determine medicaid eligibility. As well as meeting/equaling listings..
@@Mr.AlwaysonVacayhow do you personally like the job? Just hired, trying to get some insight
Can I get that template? LOL I interview tomorrow for RVSR, Thank you for sharing, this has helped a lot.
You will get it when you get hired. Hope the interview goes well.
Thanks for your service. Excellent video. What was one of the most unique claim you rated and most conditions at one time?
Thanks for the feedback. SMC R1 and I believe 60 plus issues.
Thanks for the video! Could I get a little more detail on the mandatory OT? Is it on weekends or during the work week? And the production quota? About on average how many cases a day to meet quota for the pay period?
Your welcome. Each time the mandatory OT came out, it would be different and those that couldn't meet it during the week, could do it on the weekend. As it pertain to the quotas, I'm sure they have been changed since I retired.
Hi Dwayne great information. You were in a pressure job. Thanks for doing the videos. Great information. Maybe one day you can give us some insight on Somatic System Disorder.
Thanks and it could get crazy at times but, that's they way it goes. What information are you looking for on SSD?
Thank you for the information. I wonder has things changed since you retired. I have a tentative offer now. My current job as a leader in a large health system is very stressful. I’m tired of leading people.
I'm sure they have but for the better, I don't know. I hope so.
@lovedbymany Have you started yet ? I am curious as I see opening commuting distance from my home. Thinking about applying
Appreciate you sharing your inside experience and knowledge.
Your welcome and thanks for the feedback.
Thank you for this very informative video, needed to hear this today.
Thanks for the feedback and there will be more to follow.
Great video I have 1 question I'm a retired Army MEDIC with a wealth of administrative, medical/clinical knowledge, and experience. I've applied for the VSR position several times and I'm always found not qualified. I have revamped my resume several times but still found not qualified. The most frustrating thing for me is that I KNOW I can do this job with the proper training. The way I see it is that everyone starts from Scratch there is no school for Veterans Service Reps to prepare you to be one until you get hired, and I know that I have the basic administrative skills for this position. Do you have any advice???
Thanks for your service to our veterans.
Anyone can do that job. This is what you do, I'm about to drop a nugget. Update your resume with action verbs in the description of the position section. Also, when you are on usajobs.gov, look to see if the position is 100 percent virtual. They list it by regional office. If you live in California and you don't get hired in your city, apply in another city that has that position 100 percent virtual. After you have been there a few months, put a transfer in when your local RO as positions open. I've seen managers do that. Good luck on getting hire and remember to be an advocate for veterans. Also, don't forget to sign up for my next upcoming live webinar "How To Win Your VA Claim". Join me live as I drop nuggets on the VA Claims process as a former VA rater. va.kmd89.com/win-your-va-claim You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Hello, Dewayne. I'm an Army veteran, served 4 years. I've been working for government since 2001, over 10 years as VSR. There has been many openings lately for the RVSR. You would think being a VSR so long I would want to move up to RVSR by now. But, I'm having doubts about applying. I hear the stressful stories from the RVSRs and have known people who have been a RVSR (some 5+ years) who either came back to VSR or left the VA job completely. Alot of people take the RVSR, just thinking about the money only. I can retire in 5 years with my MRA +30 years. I'm leaning more to staying at my current position as VSR where I'm comfortable and hopefully overtime will come into play soon to make some extra money. Thinking it will soon since the new PACT law is in place and probably more NEHMER claims in the future. I may or may not decide to apply for RVSR. Either way, thankful I do have a good paying job. Thank you, for your videos, so informative. ☺️💯Thank u for ur service. 🇺🇸
I hired in as an RVSR, so I had to learn what VSR's needed to send me. Back when they were sending on DTA letters that showed all the conditions the veteran claimed. Most think, oh let me become a RVSR and get my 12, like you said thinking of the money and some go back to being a VSR. Question, I've been seeing veterans submitting DBQs and/or nexus statements (actionable and sufficient for rating purposes) and some VSRs are still scheduling C & P exams. This happened to me on my last claim as an RVSR and I denied the C & P exam because I knew the RVSR could use my DBQ to rate my claim. Can you provide any feedback on why this has been happening? Thanks for sharing.
@@DewayneKimble Yes, we are accepting private DBQ's now. If no other development is needed, we can send claim ready to rate. Once, reviewed by RVSR, it's up to them to determine if DBQ is sufficient for rating purposes. If not, RVSR can either submit the exam request or most likely they will send a deferral to VSR to send the exam request. I think this will always be an issue because all physicians may be different on how they examine and provide the diagnoses. Also, differences on how the RVSR rates when they receive medical evidence. That's why I have doubts about applying for RVSR, too time consuming and then people stress about production.
Great video. When re-evaluating a claim (HLR or Supplemental) how much latitude and discretionary judgment do RVSR's have to modify/increase a decision without triggering another C&P exam?
That's hard to say as there are hundreds of RVSR's and DRO's. Each one may look at evidence different.
Don't get me wrong, however I forget to hit the like button but all ur videos are exceptional
No worries, you are connected now.
Had an interview yesterday. Fingers crossed.
Let's us know if you get it.
@@DewayneKimble I received tentative offer yesterday! 🎉 No start date yet. I’m nervous yet super excited.
@@Missblaakdid it work out? I have an interview tomorrow for the position.
@@Twizzledoc187 how did it go
Great video! I just accepted a tentative offer for a RVSR. Makes me wonder if I’m making the right decision. How can you take leave or go to Medical Appointments if you have to meet the production level?
Congrats, it is a rewarding job but you will have production standards to meet. You can use your sick or annual leave to go to appointments. When you are off, you don't have to meet production.
Great question Krystal
How many different systems did you use ?
@@TheSugarbaby1 that will depend on the position but they have been able to condense most task down to one.
How is it going? @KrystalAnderson
Thank you for making this video. were there former nurses doing this job?
Not that I could recall, there are thousands of employees in VBA.
Fantastic video thank you for your service
Glad you enjoyed it
Interesting information. What I find fascinating is the disconnect between eBenefits and the VAB in general. Most VSR, or RVSR's have no idea what a status showing in eBenefits means to us Layman's. You would think those would coexist in a way that made sense to VSR's and RVSR's.
VA employees are not trained on e-benefits. They have no access to that program.
@@DewayneKimble Understood. I always found it interesting that veterans rely on this system in which the VA employees hardly know exist. At the end of the day, it works. I'm grateful we have a system like eBenefits to check. Anyway, thank you for all of your content. We appreciate you.
@@RaRad530 All VA employees know about it but they have no direct access to it, unless they are trying to find out information on their claim. Don't forget my live stream tomorrow and my monthly Veteran roundtable this week.
Thank you for a great video. I just applied for a VSR position. I worked with VBA as an education claims rep and I have 3 1/2 years experience as a Veterans Service Officer. Hoping this VSR position is a good fit for me with my Service officer experience.
Best of luck on obtaining the position.
So what’s the difference between a VSO and VSR? I thought the officer was higher up the a representative
@@ashleycbla I was a veteran service officer at the county level. We did many things but our main job was assisting with compensation/pensions claims.
Would you recommend this career or another federal series? Thank you for creating this video.
I like my time as a federal employee but there was some things I didn't like. Find where you feel benefits you and that will allow you to help the community the most. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
I do understand the quota aspect as a means to efficient production. A veteran can't ask for fast service for everyone else but have the rater slow down on his/her file. My ears perked up when you said 6 months of training 6 months second signature, then toss in interpreting court cases and law. WTH. A legal aid working for an attorney for a minimum of two years would be a good minimum requirement for someone practicing law without a license. An attorney at the end of the production line doing a review would have saved me 50K. Awful RVSR and the veteran are put in such a position. Like I can afford an attorney but the VA can't. Sad really...
There is continues monthly training after the initial training. Also, there are several training classes provided on certain topics. The training doesn't stop after the initial training.
@@DewayneKimble I find it unsettling that veterans benefits rely on a non-attorney interpretation of federal law without a sign off by an accredited attorney. That simply can’t happen in the civilian community without someone going to prison.Continuing education is not a law degree with a bar exam. In this case, when VA rater makes a mistake the veteran must seek legal council at said veteran’s expense to have it adjudicated properly. Seems an unlawful system set up to tax the veteran and enrich the legal system with with a large portion of the veteran’s well deserved compensation.
Hows work life balance on this job? I am retired military and landed a Project Manager job m, money is good but stress is just like the military or worse so I looking for a new option and helping Veterans might work for me.
I worked from home but still was able to manage family.
Thanks for sharing your experience doing this stressful job. One question. What is the job of a VSO?
Thanks for the feedback. Good question, a VSO can be a veterans rep. I don't know if they will educate veterans on the process.
Thank you for sharing your experience
My pleasure!
I appreciate the informative video. I am actually getting close to finishing my bachelor's degree in business through the VR&E program and they mentioned this as an opportunity after I graduate. Do you know if you lose any benefits if you work for the VA as a disabled veteran? Not sure if you lose any of your disability income or not if you did take a job with the VA... Any information on this would be appreciated.
Your welcome. No, you will not loose your benefits by working for the VA. Many employees are veterans. Congrats on the degree. Also, don't forget to sign up for my next upcoming live webinar "How To Win Your VA Claim". Join me live as I drop nuggets on the VA Claims process as a former VA rater. va.kmd89.com/win-your-va-claim You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Thanks for sharing, very interesting 😁
My pleasure!
Thank for sharing! You guys are definitely over work!
I felt that way my last year there.
I’d honestly like to apply and contribute as you did. I will be retired 31 Oct 2023. I’m wondering what are the requirements for the position? Degree/certifications etc.
A Master's Degree was required when I applied but I never used what I learned in my MBA program, so that was weird. Also, you will be required to work so many cases a day and be on a quota regardless of how hard the case is or how long it takes you. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
I just hired on to this position, you're making me question my life choices.
It can be stressful at times. Your coach can play a part in your success. If you have a good one, it can be a big help. If it's the other way, the stress can build quickly. I created a process for myself and it really helped me to learn the process.
Good luck in the new position.
How’s the position going so far Lynda? I Just received a tentative offer.
@@edrickhardrick9878 it's a lot to learn, but we'll worth it. Accept the offer!
@@lyndabonner1149 are the quotas possible to meet? Is the training still virtual?
Love your content, Dewayne! I've learned a lot!!!!! Question: Does the same RVSR work a Veteran's claim from start-to-finish?
I have a large claim that I've received a Decision Letter on some SC Increases, but all of my new claims (Secondary to SC) were "Deferred". I just completed my C&P exams for the Deferred claims, and it is now in the "Preparation for Decision" phase. Does the same RVSR who initially rated my SC Increases maintain my file and now rate the remaining Deferred claims, or does it go to a different RVSR?
Thank you and thanks for the support to the channel. They used to but know it's very rare. Good luck with your claim. WIN WIN WIN
Sounds like a tough job. I was thinking about applying for the RVSR CSP at Ft Hood. Not sure now, what if you are not meeting quota??? How many RVSRs get fired????
Getting fired will be up to the management team. If they like you or not when you are not making your quota.
@@DewayneKimble thanks for the reply Dewayne. Hope I can perform at a high level like you did.
Hey Mr. Kimble. Quick question. Can you be terminated if you don’t meet your bi-weekly quotas or is it just used a a monitoring tool?
Good question, the last administration made it easier to fire VA employees that had a hard time meeting quotas. I don't know if that is still in place. Some VA employees pay for job insurance, so if they feel they are terminated without good cause, they can obtain a lawyer to get their job back. I think it depends on the your local management team.
TY for the feedback brother 👊🏿
Hello Mr. Kimble appreciate all your info your putting out. Currently I'm a GS6-1 Peer Support Specialist. I'm applying for a direct hire VSR position GS7. This position will cut down on my commute that I take to work now and gain more knowledge into the rating system for Veterans. Is there any material I could study I could prepare for the interview and job of the VSR? Thank you for your time and information.
I didn't have anything to study for when I interviewed for the RVSR position. It was only 30 minutes and the supervisor that interviewed me, I could tell there was no previous experience on interviewing someone. That was years ago and things could have changed. I talked about my experience in the private sector as a manger/supervisor of how those positions I had to use critical thinking and my MBA of conducting research. Good luck on getting hired.
@@brolaw123 hey Corey, I have a interview on Thursday, Oct 20th. I could use any pointers you can give.
@@brolaw123 May I also know the questions as well…thank you.
@@MrCgrayjr71 How did your interview go? If I may ask.
@@MrCgrayjr71
I’m interested in interview help if you have any info please
It seems like the VA is really hiring a lot of people. I have an interview tomorrow for a career with the VA. Do you think things will get better with so much extra staff coming on board?
There are many leaving as well, so I don't think it's extra staffing, more likely back filling. The people leaving has years of training and it takes years to train the new hires. Congrats on the position. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
@@DewayneKimblewell, I found out that the interview was for a VSR not a RSVSR. I was somewhat disappointed but wondering if they will try to match my salary. I’m currently a GS 11 step 7 and I know the VSR is GS 7 - 10. I’m wondering if they will at least offer me a GS 10?
Just got a TJO, not sure about this job now.
Hi Dewayne. Thank you for your videos; I like them a lot. I have a question that I hope you can answer for me.
I've filed claims for the Fatigue, Headaches, & Memory Loss for the last 27 years (since Desert Storm), but each time I was denied - after several years of waiting. I never appealed them within the 1 yr time frame and would have to file a new claim and wait several more years for a denial.
The last time I filed was in 2015 - I filed for the same previous conditions, but also filed for Sleep Apnea, Anxiety and Depression. A little over a year ago, I was awarded 50% for Anxiety & Depression, but everything else was denied. Last year my PCP diagnosed me w/ Fibromyalgia and Chronic Fatigue. In February, I filed my supplemental claim, a couple weeks before the 1 yr ran out and sent the diagnosis in as New Evidence. When I submitted the supplemental claim, I also filed for an increase for Anxiety & Depression. I had a Mental Health C&P exam in March and in April, I was awarded 100% P&T. The Sleep Apnea and Fatigue was deferred. Earlier this month, I had C&P for Fibromyalgia. The next day I received a call from LHI stating that VBA has requested a Mental Health C&P exam. I called the VA hotline to find out why another Mental Health C&P exam is being requested when I just did one in March and I've already been rated. I've spoken with several reps and no one has been able to provide me with an answer that makes sense...not even a supervisor...one rep said, it looks like the previous Mental Health C&P doctor didn't address all of the contentions in the DBQ.
Does this make sense to you? Can they take away my 100% P&T if the doctor for the second C&P exam provide conflicting info? Please help me understand...my anxiety has been thru the roof!
Sorry for the late response. There are several questions here, please go to my website and sign up for one of the live Q & A sessions.
Hi Dewayne, thanks for this video--very helpful insights from a former insider since I recently applied, and was selected for the same position, but haven't started yet. I'm still debating leaving my current job for this, since it will be a pay cut and less time off...nonetheless, as a vet myself I value the service this job provides. One question; did you feel that the medical info was the hardest thing for you to process/understand in reviewing claims? As a prior healthcare provider for 20+ years myself, I anticipate this would make the transition less overwhelming for me, but you don't know what you don't know. Thanks!
I wouldn't say it was the hardest but having a basic understanding of different DX is a benefit. Good luck in being referred and becoming an RVSR.
I was wondering if one rater rates all the disabilities of a Veteran, or are there multiple raters looking at different disability in a claim?
It could be, depends on if there is HLR and if other conditions are deferred.
What pisses me off is there are people here that think veterans shouldnt even have to go through this process, which they shouldn’t every veteran should be entitled to 100% disability because it’s based on personal experience and the questions that these VA disability raters ask can be just outright disrespectful they ask these questions because they know you won’t punch them in the mouth, even though they damn well deserve it
Thanks for sharing and that's one of the main reasons to get educated. Upcoming Webinar "Get Educated On The VA Compensation Claim Process Webinar" (COUPON CODE: WIN10). August 13th - 14th 6-8PM EST: va.kmd89.com/win-your-va-claim Tired of getting denied and ready to WIN your VA compensation claim.
Where you a VSR before RVSR? I'm thinking I may be selected for both. Any advice? Obviously RVSR goes to GS12 and VSR goes to 10
As I stated in the video, I was an RVSR. If you are going for the GS12 because it's more money, I knew VSRs that made that jump due to the pay and went back to an RVSR due to the demand of the work load of the RVSR.
Hello Sir, I had the following added by them. Latest update
September 27, 2023
You or someone else submitted "1824".
Do you know what 1824 is?
Never heard of that. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
SIR!!! help me 😂😂😂
All my videos are here to help. Upcoming Webinar "Get Educated On The VA Compensation Claim Process Webinar" (COUPON CODE: WIN10). August 13th - 14th 6-8PM EST: va.kmd89.com/win-your-va-claim Tired of getting denied and ready to WIN your VA compensation claim.
You said research a court case? Do previous court cases get sited in current claims?
No, an easy way to find them is using the M21-1. Go from 0% to HERO and win the VA compensation you deserve, with my monthly veteran membership: 💪 Sign up now and take the first step towards a smoother VA journey - va.kmd89.com/membership
Do you feel your workload experience may have went up with the migration of populations to the southern USA? I notice that the VA is increasing facility count in the south. Wondering if a state such as North Dakota has that same load on your shoulders?
Not at all. More so due to individuals in charge not knowing how to manage process improvement. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Thank you so much for sharing this, this was very helpful. I'm thinking about applying for a VSR position in Atlanta.
Your welcome, and good luck with the VSR position.
@@DewayneKimble Just received an email today that I've been referred to the hiring manager for my location!!!
@@katherinelambden3338 How is it so far?
@@ohdangkris8 I start on Tuesday, very excited!
@@katherinelambden3338 How is it so far now? Also how was the interview process? What kind of questions did they ask? If you don’t mind me asking.
Fantastic video!
Thank you very much!
which job is more challenging? RVSR OR VSR?
I was only an RVSR.
I just retired from the army after 20. I was looking to becoming a VSR, I applied to the saint pete office, as I’m trying to get back to my home state with a fed jobs. Just wondering if you got any pro tips or recommendations, and references
I was only an RVSR at that location. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
I’m about to retire in Feb, do you need specific qualifications to apply for this position?
When I applied, you had to have a masters degree. After I did the job after a few years, I realized you didn't need a masters. You need to be an advocate for the veteran and common sense. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Do you know what A VSR daily life is like?
I never worked as one but I've worked with them.
As a VA Claims RVSR(??) and Rating Specialist, do you rate AND APPROVE disability applications. It seems you have a consulting firm, so I'm guessing you're not a DAV Rep? How much do you charge to evaluate cases when documentations is mostly not available. During my whole tour, injured or otherwise, never made it to sick bays or doctors. If I'm not mistaken, my email will be shown because of my comment?? when you have time, can you or do you provide responses??
You can go to our website and see what we do. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Is this position the same as the Legal Administrative Specialist? And is there a quota to meet for that?
It's not the same and I answer the 2nd question in the video. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
I’m thinking about doing this program but due to my disability and falling asleep at the wheel with anything past 30min do, they offer remote in this position?
They do but they don't care about any disability you have. They want you to meet production standards and they hold you to it. Do you want to be educated on the VA claims process, connect with us at www.kmd89.com "Don't Be Frustrated, Get Educated"
Understood so, 100% P&T shouldn’t consider applying?
What exactly is a "Production Point"? I've heard that GS-7 does one claims per day, GS-9 does two to three claims per day and GS-11 does High Level Review. Is this true?
Thanks for the question and no, that wouldn't be correct. The production points are based on your position, CA, VSR, RVSR and DRO. Each position has different quotas and it is based on what type of claim you work.
I was told 15-20 per day. After watching this it sounds impossible yet I always strive for the highest so I’m not stressing about it. The way this job came about so know it’s for me and I will be successful at it. I deal with flight students, UQR, ETS and Chapters in my current position and it’s non stop. Everything has a date and if a commander wants 20 SMs out in 3-5 days I have to push and make it happen so I’m use to quick research and making it happen.
What are the normal work hours? Is there AWS and etc??
Eight, 9 or 10 hours. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Thanks not sure and on the fence. These production points sound a bit arduous and not a good system.
Former vets that get 100% while working va as rvsr do you find they retire or resign?
There are so many, I wouldn't know.
@@DewayneKimble Can a va claim get approved without a diagnosis example pact act?
What's the GS level for raters?
There are several and you can find them on USA Jobs.
Hey! So i got called by my PEBLO on Oct 14 he told me that rater had it. How long does it normally take once the rater has it?
It varies. When I rated, I had to have claims done in 2 to 5 days from the time it hit my desk.
Good video. Razorbacks!
Go MIZZOU and thanks
What pay grade were you guys ?
It range from GS9 to 12. You can now get your signed copy of my new book "VA CLAIMS SUCCESS - Your Guide To Maximizing Your VA Compensation Benefits": store.kmd89.com/
Wow, thx, I don’t want your ex-job.
Lol, a lot of internal employees did and once promoted, changed their minds and went back to doing what they did before coming an RVSR.
0:02 what we do for you. IF you deny a rating to a Vet you put him on the streets. If you deny a rating to a vet you show that the VA cares more about money then the wellfare of the vet.
Each VA employee has to go by the guidelines. Remember, does the veterans claimed condition fall under the 5 ways of service connection and does it meet the criteria.
👍🏾
Thanks