London Drugs “unwilling and unable” to pay ransom demanded by hackers
Вставка
- Опубліковано 21 тра 2024
- London Drugs says it is "unwilling and unable" to pay the $25 million ransom demanded by cybercriminals who breached the Western Canadian pharmacy and retailer's computer systems in April.
The cyberattack prompted the company to close all of its 79 stores for several days and while they are back open now, the crisis is not over.
Heather Yourex-West explains what this could mean for London Drugs' staff and customers.
For more info, please go to globalnews.ca/news/10516121/l...
Subscribe to Global News Channel HERE: bit.ly/20fcXDc
Like Global News on Facebook HERE: bit.ly/255GMJQ
Follow Global News on X HERE: bit.ly/1Toz8mt
Follow Global News on Instagram HERE: bit.ly/2QZaZIB
#GlobalNews #LondonDrugs #Ransom
Never give in to a ransom demand. It will give them more incentives to look for the next victim.
Except that now London Drugs opens themselves up to further and larger lawsuits. There already is a claim for negligence by those who had their info compromised. Next will be further damages from failing to mitigate the damage caused by that negligence. Imo, this will be LD's ultimate demise. They're done for.
This is getting out of control.
A crisis that Ray Charles saw coming. Cash is King.
@jumbome7420 are you serious? You think going full digital is a good idea? 😂😂😂😂
@@jumbome7420even having paper backup is sensible . You're saying thieves from across the globe could break into hundreds or thousands of filing cabinets in every separate store across the country ? At the very least damage would be minimal and not crippling . And yes , cash is king . Which is why the thieves currently in power want to replace it with all digital .
glad that they are not paying the ransom, but very very unfortunate for the victims
*A True Canadian Leaders Response to this would be to send in Special Forces to do what they do (screw UA-cam censors). How DARE they steal from Canada 🇨🇦*
What are you talking about kid
Ask nicely?
eh, relax guy.
Send them where? This is not conventional war this is cyber warfare. You need to fight it in cyber space.
Does this mean we should stick to street drugs rather than ones from London?
You could, or you could pay with cash.
Just go back to cash, paper files and cashiers please.
Everyone seemed actually happier.
Only because you are relying on happy memories, and not memories of someone writing a cheque for five dollars worth of groceries.
@@Naedlus
Those same people still exist.
They just use a card and seem perplexed when it's time to pay.
@@Naedlus
Humans are animals. Many animals don’t do well in captivity. Some won’t even breed, no matter how hard you work to simulate their natural habitat. Why assume that there won’t be a point where the costs outweigh the benefits the more humans forget themselves?
Our health is about more than creature comforts and on demand stimulation.
Hence why I always use cash can't be hacked! And helps me keep track of how much I am spending.
@@ericadenison1019
I had to use cash for a few days and I literally watched money waaaaay more closely. The spending is totally different.
"Unwilling" I understand, "Unable"?
I like how the criminals are always smarter than the IT people who setup the online “security” systems…
I like London Drugs, I will still shop there but I will be paying in cash 😂
Meh, the bulk of your information is already on the internet or dark web...this is not as big a deal as everyone makes it out to be. Chances are you are already hacked and don't know it...these hackers should just ask for a small inconvenience fee, show how they got in and help tighten security and move on. At 25M they are pricing themselves out of the game...
MFA via SMS is actually a risk and you should always use unique passwords so they don't need to be changed if one is compromised.
They'll determine the signature and entrap them if within the country. Interpol is made aware.
Should keep their information on their local sever only or go back to pre internet days.
and we continue to use Microsoft products.. why ? Also, why aren't we paying cash at point of sale ?
Yep. Never had this problem when we all paid with cash.
Wait, cash is not accepted?
@@Amos_Quito Of course most places will still take cash. But come on, the vast majority use cards now. Probably 99%.
It looks easy to switch but it's a backend developer's nightmare.
@TT-fq7pl I know that. But the way the original comment was worded (why aren't we paying cash) made me think it wasn't a matter of the customer's preference but mandatory to pay with card.
Unwilling and unable mean completely different things. These people don't even know how to speak English, and we're expecting to trust them with our personal data???
😂😂😂
It's time for companies like London Drug to take full responsibility when data being compromised. In all cases they would only get the victims free credit monitoring for a limited time, that's totally unacceptable. When people entrusted a company with personal and private data, the company has the full responsibility of safeguarding it. If your system can be hacked, it's not good enough, admit it !
I'm one of those employees whose info maybe compromised, and I have to say this is a long time coming.
For years, even before the Pandemic, London Drugs would bend over backwards to offset the raising cost of operations and every economic stress not onto the customer, but the employees. That meant reduced staffing, less onboarding and ongoing training, restructured bonuses, more restrictions in ordering and merchandising, just recently the number of sick days was reduced by a sixth.
London Drugs used to be an ambitious trend setter in retail, but now it's so risk-averse it actually allowed something like this to happen.
I’m not surprised. These large companies don’t care about front line staff. I’ve worked for a few large corporations and seen it all too.
Impending class action lawsuit in the works
I opened up the freezer plant in South Surrey, BC brand new, ran byi Versa-Cold Atlanta and Loblaws owns the food. NO operations manual, software dating to before the millenium, and no surprise is a grade 8 could compromise it. Full time 10 person computer group on site would NOT even talk to me, much less take suggestions. That catches up to these large corps. eventually,
Remember when Ashley Madison got hacked! This is not as big lol
Cyber security is a billion dollar business. Cyber hacking is a trillion dollar crime. Literaly.
You got my business.
The 'system' is flawed.
Vic Neufeld is a liar
Similarly, countries and corporations should never give in to China's 🇨🇳 demands against the common liberal democratic values.
I cancel my capital one If I tell you guys what happened, you would never believe I make payment in less than 24 hours. Total $1124.15.
What?
After years of China's 🇨🇳 coercive diplomacy, ransoming hostages and
domestic meddling, many are turned off and tuned out.
Except this one's Russia, not China
@@aman888 Do you have inside information? Never fall for the MSM narrative because that is just propaganda.
@@aman888lastChang is an anti China bot that's spouts out anything against China even if it's not related or false.
Screw Bitcoin and digital currency
yeah, mheh heh heh heh!
Can we have our name back? you're embarrassing...call it 'Paris Durgs' instead.
cash is king 👑. and they want us to have digital ID. digital money. no thanks.
You are not that important, chill
@@TheSilverGatescrew Bitcoin
@@TheSilverGate also not a slave.
What a week liberal company
Since when do companies have political stances? Or does your single brain cell only operate based on right wing propaganda, and thus spreading that propaganda as much as possible? I think we can comfortably guess the latter.
Who cares.
Rather risk their customers getting hacked and schemed than pay a measly $24M just a drop in the bucket for mega corps
can't happen to a more deserving company.... good job hacker!
Why?
There's likely consumer information involved and that $25M would be leaving Canada.
Why? London Drugs is a pretty decent company as far as I’m aware.
Trudie will pay