Why Air Rage Cases Are Skyrocketing
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- Опубліковано 17 січ 2022
- In 2021, airlines were on track to record more cases of air rage than in the past 30 years combined. Several analysts have cited mask mandates, alcohol, and other safety procedures as common sources of the spike in unruly passengers. The Federal Aviation Administration has responded by establishing a zero-tolerance policy with fines up to $37,000 per violation. The dramatic increase in incidents has also negatively impacted flight attendants and crew members.
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Why Air Rage Cases Are Skyrocketing
I would love to see stats comparing American vs non-American passengers for air rage incidents.
to really appreciate those stats, you have to look at the whole flying experience: the check in/check out process as well as the experience of being on the airplane-what the seating is like, what food is served, costs to fly, etc.
Probably none of these air rage 😡 incidents happen in India 🇮🇳 or Pakistan 🇵🇰
@@jmcnally647 can't let the data speak for itself, we need to filter the truth.
There tends to be less instruction when I fly in Asia (for instance, everyone takes off seat belts and stands after landing and before the doors are open on the plane and flight attendents won't complain about that). Many cultures around the world have respect for others built into their language and mentality. We are individualists in the USA and each approach produces both really great and really annoying consequences.
@@alwells5779 amen 🙏
It is not only air rage that has increased during the last year - road rage - supermarket rage and even drive-through rage cases have spiked.
Maybe bring in The Purge 🤔
@@Soren_Kierkegaard Such ignorance. What's with the obsession for violence????
@@kwamebushman606 To feel something
@@Soren_Kierkegaard go outside bruh
People in general are just angrier.
Not just airlines - a number of friends in other hospitality and retail sectors have noted how awful the public seems to have become over the last year. Perhaps the decreased socialisation, high stress and shift to more online no-touch shopping during the pandemic? Would be interesting as a broader research project.
Indeed it would. Because yes people do seem more violent than ever.
Well there it is. Entitlement and complacency at its finest.
I think that some of Trump’s entitlement has rubbed off on ordinary people. Of course, it’s Not All Trump’s fault because the people who are behaving this way could have resisted the urge.
@@zzkeokizz Politicians entitlement* People who have acted this way and continue to do so lean across the entire political spectrum
@@zzkeokizz I’d love to agree with you but don’t see a concrete Trump connection. Maybe it’s just we’re all stressed out because of COVID and inflation?
Yesterday I went to the gas station store quick. And there's was almost nobody there. As soon as I grab a soda, a guy comes next to me and stands up right next to me as I'm trying to grab a soda. He got so close like he was about to hug me or something. His body touched my leg. What's wrong with people?
A longing for human interaction brought on by long-term pandemic isolation paired with a lifelong failure to be truly socialized except at the most shallow level, leaving them unable to make novel human connections as an adult.
That's my "man on the street" answer at least. I really have no idea what's up with people. You might try turning to them and asking "yo, wassup?" or something along those lines next time. Just ask casually, and then see what answer they give.
Just move away…
Start banning people that misbehave on an airline from every airline in the United States. If I am flying hours in a cramped space, I don't want to deal with morons that act like children.
Thoughts are contagious. The more people behave like this, the more others will follow suit.
I don’t want to deal with crying kids
Reasonable approach but fails to see the problem!
Political rhetoric amping up on both sides claiming the other is the worlds problem is adding to this and the people that are fighting right now are just the ones that have had enough and are at their mental limit for what they can handle and are lashing out.
But, they do by default don't they ?
I think they already do that with a no fly list
Just witnessed a nice gray haired public library employee who asked a grown woman to put her mask on get loudly berated. I sat there in shock as this woman seemed to enjoy being rude to a complete stranger who was just doing her job. I am an old lady who doesnt think American society will ever recover any sense of politeness or decorum or empathy. Decent people will become the minority if we allow grown ups to act like toddlers.
Its only when decent people stand up to these bullies, will anything change. For evil to prevail (multiply) you only need good folks to do nothing.
Speak up next time and stop sitting on the sidelines allowing people to act like that. jeez what happened to America having decency and standing up for their neighbor nowadays every1 just records awful things on their phone and do nothing to help. Jump in there and support your neighbors when they are being treated bad please.
My father's doctor at the hospital told me stories of patient's families treating her badly. She said one family ordered her to get coffee for them--then told her they could have gotten the same surgery in Mexico for a lot less money. I was mortified. Meanwhile, I was polite, respectful and expressed gratitude because this doctor went out of her way to help my Dad. He was elderly and it was obvious, he was not likely to be on earth much longer. Yet she gave him the very best, went out of her way to do things for him, and even called me at home to discuss something that she wanted to try. I've found that if you treat other people well, you are more likely to be treated well in return. People who are rude are damaging themselves. You cannot be unkind to others and be truly happy within yourself.
Devil's advocate: The masks are a very controversial, civil matter. If you take it upon yourself to enforce such a controversial law, you should expect some push-back at least and potential violence at worst. Don't assume a position of authoritarian (no matter how nicely you think you are doing it) unless you want trouble. Leave law enforcement to those who have it in their job description. I.E.: The police.
We all should send to hell all the f-ers that want masks
I saw a clip about the trend recently. In the clip, there was a large male flight attendant who said basically, "I don't seem to have problems with passengers trying things with me, and they behave when I tell them to. But, then again, I'm 6'4" and 240 pounds". So that right there shows a number of these passengers are not TOTALLY bonkers. They seem to chose the easier targets.
Stating the obvious; no wonder he's a flight attendant.
@@gerrydepp8164 It's the law that they explain safety equipment every time. It's not like they like doing it. 🙄
In Europe.. This explaining - is just a video you watch before take off
@@gerrydepp8164 It's the law. Also, first time flyers are often on flights and don't have a clue.
That works until you meet a Karen or blowhard who doesn't care about size. More likely this big guy also has the emotional intelligence to talk to his passengers as human beings. That works better.
When I fly, I have my mask a snack and headphones. I don’t understand why it so hard to sit down stfu and take a nap for a couple hrs so everyone can reach their destination on time.
Exactly. Unfortunately, masks have become an unreal political issue. I haven't traveled on a plane for about 10 years, however, I traveled frequently thirty years before that. I have never seen inappropriate behavior such that is observed now. The worst was a trip to Puerto Rico in 1989 and for some reason people weren't keeping to being on a straight line. No aggressive behavior, just the line not being straight. Appeared to be a lot of confusion, no yelling, no aggressive behavior. That was such a big deal then that I remember it to this day. I think they had more people than seats or something. Because they overbooked, me and mother were given seat 7 and seat 14. I thought of acting out because I thought we weren't seated next to each other. I didnt because my mother would have been horrified if I complained. Turns out we were placed in First Class right next to each other on TWA. I was very glad I decided not to complain about the seating. My mother noted that we would not have been placed in first class if I had made an issue of the seats. Even if I had complained it would have been more of an inquiry and not loud, nor threatning. There seemed to be a code of behavior before.
Why do you have a mask? You don’t need it!
@@visax8550 I have a weak immune system and it keeps me from getting sick easily. Speak for yourself
luckily not everyone is like you, an insufferable teacher's pet.
@@kesgraveklaxon5586 oh stfu, you must be one of those annoying passengers, who can’t sit and be civilized for a few hours like an adult.
There was a woman kicked out of my flight last year. Apparently, she didn't want people to touch her carry on and slapped an FA. The ironic part is, we all got kicked out after 3 hours because of mechanical issues.
The difference though everyone else can rebook but she’s now on a no fly list from all airlines
@Flights Camera Action! What's just as odd is that there was nothing ironic about everyone getting kicked out.
@Potato Hero I love how everything equates to 'Communism'.
Wow, should you thank that "Karen"? Because I'd still prefer those issues are found while the plane's on the ground, not in the air anyway...
It's amazing they make people just sit and wait when there are mechanical issues. The plane isn't going anywhere except back to maintenance and the airline has you sitting there for hours.
I don't think it's just air rage..
Waiters/restaurant staff deal with this increasing rage, healthcare workers definitely deal with this... Basically any business that deals with the general population.
I have less sympathy for healthcare workers than ISIS fighter. The healthcare industry killed about 378,000 every year before the pandemic when they went full Auschwitz. They cause more deaths than they prevent. The affordable care act lowered life expectancy in the USA.
@@abram730 I have my own doubts about the healthcare system, but putting the blame on healthcare workers instead of the people who designed this system is misguided. Also, ISIS? Seriously?
@@abram730 You're blamingnthe healthcare WORKERS for the practices of the INSURANCE INDUSTRY?
@@abram730 stop eating paint
@Abram Carroll. That is an insane comment, but I kind of liked it.
I live in Europe and these type of incidents don't really happen here. That being said, the EU has incredibly strong consumer protections when it comes to airlines. Unexplained cancellations and delays are uncommon and, when they do happen, you're entitled to a lot (accommodations, food, refunds). If Spirit stranded me in the middle of no where because they screwed up their scheduling, I would be really on edge too.
The “my rights, my freedom” rhetoric of some Americans make them escalate little stuff since they don’t want to be told what to do.
@@Blazerelf plus, the sense of entitlement coming from a horrible philosophy that the Customer Is Always Right; there is a subset of the population that has learned that being rude, loud, and demanding will lead to being placated by freebies.
Sorry, Europe is but a tiny country like Singapore. America has the largest landmass, airspace and everything. So if something happens in America, it applies to you too.
@@puttykitties Europe is not a country
You can also fly from one country and Europe to another country for before less than $50 on a budget airline. The airlines in the US are gouging us, treating us like cattle, then are mad when we behave like cattle.
*Great video. We all strive towards financial stability and a better life. It is easy to achieve this through the right investment, by living frugally and budgeting. I’m glad I learnt early in life to work hard for financial freedom*
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Airline: *crams people into too small and uncomfortable seats, constantly upsells and charges fees, long security lines and invasive searches, delays, cuts extras like food and then blares ads for credit cards at max volume over the PA*
Airline: I don't understand why people are so angry
Many Americans are overweight. So should these chairs be enlarged for a higher ticket fee, or should they thin down?
@@acash93 this isn't about weight but I do agree Americans need to thin down lol the planes are extremely small and you're packed in like a sardine if you're just slightly above average in height you'll look like an accordion trying to fit in the space they give you and that is in the actual plane itself getting to the plane isn't not a fun trip either then again I was flying on American Airlines so maybe not the best example
I have TSA precheck, CLEAR membership, and a credit card that gives me access various airline clubs. Makes all that a breeze. Also splurge for business class. You get comfier chairs and meals on the flight. You gotta pay to play.
@@mtunofun1 I agree with you, but the "fly" in your solution is that you have entire airlines that are based on basically a "flying Greyhound" model, i.e. Spirit and Frontier. The whole point of their sales demographic is the antithesis of your solution.
@@asajayunknown6290 Well spirit has the big front seat which is actually decently priced if all you care about is literally a big seat. As for the other airlines that you mentioned, I’d never fly with them because they only have economy seating.
“I live in Ohio… which is a red state”
I couldn’t imagine saying
“I live in Cambridgeshire, which is a conservative constituency”
Seems so bonkers to even mention it
Exactly !
It’s not bonkers. Everything is extremely politicized here.
@@pri.sci.lla. exactly my point, its bonkers to have that level of politicisation prevelant in society lol
@@conor2683 I’d say it’s sad, not bonkers. It’s been bad like this for years now.
Especially when Ohio is actually purple
The no-fly list needs to be expanded to include these offenders. A violation should get you banned from ALL airlines, not just one.
As a retired airline employee, I gotta add that starting in the early 90s, there were some flight attendants that were already starting to show signs of stress and exhibiting a rudeness I hadn't seen before.
You mean when airline travel started to become cheaper and cheaper with the entry of budget airlines? And with the introduction of budget airlines, major carriers had to drop prices to compete in the market This led to a surge in welfare fliers - the bottom of the barrel thinking they should be treated as if they're flying first class for stowage class fares.
@@shygorilla8082 I fly first class and I can honestly tell you that unless it’s a international flight it’s not worth it at all. Most of the perks that come from first class have gone by the way side or other countries do it far better. That’s a side topic though and honestly the behavior that’s being demstroated by grown adults is abhorrent.
@@shygorilla8082 yes indeed. When the Greyhound crowd take to the air, this is what we’ll get.
Victim blaming is crummy. Flight attents aren't getting their teeth punched out because they are rude. It's the entitled passengers, big babies who won't wear a mask.
@@BryanHalo123 entitled white American consumers are always right!
Unruly passengers are a problem, however, the airlines have been fueling this fire slowly over time. Smaller seats, charges for services which were once
free of charge, cancellations and delays, and poor and/or automated customer services have changed the flying experience in America.
Start treating passengers like people and not "cattle" and perhaps civility will return.
We should look at pricing also.. in 2018, low-cost carriers accounted for 35 percent of the world’s total seat capacity(1.2 billion).. We ain't paying 1k for a trip now.. Can't complain about our choice
But we are asking for it as mentioned in the video. We want a cheap flight at no costs. Here in EU Ryanair does the same. But still people fly it because it's cheap. Bad service, small space, wrong airport (outside the city) etc. But still paying $20 more for a good flight and a better airport is asking too much.
@@alexbroere2669 Not because it's cheap. I have no choice but to fly Ryanair as it's the only one that has the time slots that suit me for the annual trip I take. As soon as any one else manages to get them, I'll happily switch.
@@trildi I understand. I think a lot of "better" airlines choose routes that are interesting and if Ryanair flies them they will think twice. Which is a shame for you but for the city trip people they'll accept the bad airline.
This is true but the only reason airlines have done this is because people keep demanding cheaper and cheaper flights. When you want to fly somewhere, what is the first thing you do? Try to get the cheapest flight, right? A lot of these problems were caused by the cheapskate flier.
American middle class is going down hill. Lot of stress, low paid, very little holiday; then they get in a plane packed like sardine all in the name of profit.
America itself is hurtling downhill. This country will dissolve within 20 years.
Agreed
THIS ANNOUNCEMENT should be made on very BEGINNING of EVERY flight. 'Attention all passengers... if you become violent and combative with anyone on this flight (fellow passenger or flight attendant), you will be ARRESTED & JAILED, receive a $50,000 fine, and you will NEVER fly again on this airlines. That's a SERIOUS deterrent for ANYONE who's considering A-hole actions. ;)
Coming from a business traveler, not only throughout the US but Asia as well, this report forgot to mention how rude flight attendants and flight crew in general add to the problem. I have to say flight crews in Asian Airlines are much more polite than the US counterparts.
They are indeed incredibly rude and tactless. But I think passengers are even worse.
I had a friend that used to be a flight attendant. She told me when they get on the metal tube it seems some people lose their humanity. This was in 2010 - 2011. She no longer works in aviation.
I once heard someone say that when some people get on a plane they leave their brain behind at the airport along with their car.
A great way to test mental stability is to put someone in a tight space with rules for an extended period of time....The commercial air industry is basically filtering out the nuts of the world by de facto.
Excellent point...
🤣🤣🤣
The problem is that tons of these incidents happen before the plane even takes off.
What happened to bringing along a book and getting lost in the story? Then you'll barely notice the screaming toddler three aisles back.
No, really, serious readers can develop a "block it all out" mindset when they really get into whatever they're reading. Like blinders on a horse, blissfully ignorant of surroundings and focused on the words. Or perhaps an audio book if your eyes are tired.
Or music.
Even over the phone customers are losing it much more often one woman had call me several insulting expletives and when I calmly asked for her to not use abusive language told me I am a grown ass woman and should take it yes I get paid to provide customer service that doesn't include being verbally abused
Should have been "accidentally disconnected".... that's what I used to do
I do think one thing this video is totally neglecting is the decreasing quality of service when using air travel. I flew for the first time since Covid around 6 months ago and literally had the worst flying experience I have ever had.
The flight was delayed on the ground. Then because of the ground delay, by the time we got to the connecting flight all the flights were cancelled at the connecting airport. We then had to wait in a customer service line to get help with getting a new flight. This customer service line was for multiple cancelled flights, so there must have been over a hundred people waiting at each of the customer service areas and each of these customer service areas had around 3 people helping people get new flights. And it wasn't like people would get to a customer service representative and get helped in a few minutes, a person might get there and then spend an hour trying to get everything sorted. It was nothing but confusion too, because of the way flight partners work. My ticket was for Luthansa, but all my flights in the US were with United until getting to the international connection. I wasn't sure if I should be in the United line or if there was a Luthansa kiosk somewhere else in the airport. When I went to ask a United customer service representative who was intermingling throughout the line, she didn't even look at me, and said she would be with me later. Well, my mom and I were in this customer service line for over 6 hours trying to get help, and in that time that customer service representative never returned to ask me what I needed in all that time. I lost hope in United and called the travel agency we were using and while my mom was dealing with the counter I got the travel agency to book new arrangements in only a few minutes and the service counter got us a Lyft voucher and a booking at a hotel since we needed to wait until the next day to get a new flight.
You would think this is where the story ends... There was a glitch in the Lyft system which made it so we kept getting kicked to the end of the queue on the app, so after waiting another hour for a Lyft, we ended up calling a cab. Then the next day, Lyft apologizes and at least we get some closure there since we were confused what was even happening the day before. We get to the airport, have to wait in literally the biggest line I have ever seen. One big enough that the line area doesn't even have enough crowd control barriers so there is just kind of, line everywhere and it is impossible to tell where it's end is. And because this flight has now taken well over 24 hours, the Covid PCR test we needed to take to get entry into another country had expired by this point, we had to both find a testing location ( luckily there was one at the airport ), and also pay out the nose for a rapid PCR verion of the test ( over half a thousand dollars for two tests ). All of this happening while it was strangely hot at the airport and all while paying for overpriced airport meals and things. It seemed like all the vouchers we got didn't cover everything too. I can't think of any meals or things where we didn't have to contribute some of our own money. . .
Anyway, I am not defending people who are getting into fights and causing trouble on flights. There is never an excuse to resort to physical violence on a plane, at an airport, and just, life in general. At the same time, I also believe there has been a decrease in the quality of flying that cannot be contributing to this problem in a positive manner. I am not demanding I be treated like a king or something. But even just basic communication about am I in the right place, who should I contact if I have more problems, better responses when flights and things are cancelled would go a long way.
Sounds like you gave us a story justifying it 🤣...... You don't like the service..... Drive.... Walk.... Take a boat.... Declining service isn't worth mentioning because it isn't a factor in this case
@@law20111 What an unconstructive comment.
Firstly, there is a massive difference between justifying something and having contributing factors. I am not justifying violence. But most things don't happen in a vacuum. This segment is largely discussing how air rage is on the rise. The implication being that there has always been air rage, but there is more of it now. And the segment is exploring possible reasons for why air rage is on the rise. Correlation isn't causation, but if you were to sit down and plot service quality going down, and air rage going up over the same time period, it wouldn't take a lot of curiosity to wonder if it is a contributing factor.
Secondly, sure, let me walk or drive to Europe from North America. Even taking a boat isn't that easy of an option to do. This isn't 1900, ocean liners aren't really a thing anymore. And getting to Europe from the west coast of the US without flying is impractical even if you can theoretically walk there, for how useless of suggestion that is.
Lastly, you often don't have a choice in these services. The travel arrangement I had was part of a package deal since these agencies have partnerships. A lot of the time I see these arguments that revolve around individuals having complete freedom and choice in the market. But that really doesn't often exist since you are often at the mercy of partnerships, market deficiencies and other oddities that don't make it possible to just "walk" or "drive" or whatever unhelpful choice you are presenting. So even if I was up for one of those alternatives you are proposing, however ridiculous they might be, those were not a choice given the circumstances, and I would imagine many other people also are in situations like this were they might not have choice in what airlines they use or if they have to fly or not.
I reject your argument that declining service is not a factor. And I reject the premise that mentioning it is somehow a justification of violence.
That's a horrible experience! It's in part due to airline staffing levels that can't cope with a hiccup in the system. That's in part due to airlines losing money on every seat they sell. The way I understand it, the modern airline is actually a bank/credit card company that flies planes as a side hustle.
Yeah, they didn't really discuss at all in the video corporates cutting and rehiring of staff over and over again. So, basically treating their employees like garbage (disposable at a whim). Totally agree there's no excuse for violence and I appreciate you sharing your story. It's like being kicked by a bunny rabbit....at first it doesn't hurt but if it continues.....same goes with the saying death by a thousand cuts.
@@shawnbottom4769 I once saw a documentary about this. Airlines are fairly low margin businesses (like restaurants). And fuel prices are a large expense, which is unpredictable. Since the public doesn't want or cannot afford ticket prices that would allow airlines to provide the great legroom and sufficient staffing that existed prior to deregulation, they jam in more seats, reduce staff, and pay less.
My first flight was in 1975 and was in coach. Seat pitch was huge. Service was awesome.
Compare this to the last 20-30 years. While I will say that some airlines, like Southwest, have generally great service and enthusiastic staff, the ones, like United (which used to be awesome), have gone down a lot.
My relatively recent flights on United, American, and others have generally been quite good with regards to the flight crews.
Being human, I think some of them, when placed in stressful situations, react aggressively - which exacerbates things. When you have already hostile or angry passengers from TSA lines, cramped gates at some airports, flight moves and cancellations, booze, the issues in some of their personal lives, life stresses, and, now, mask mandates, it is not surprising that some will act out - and then make some of the less level headed staff turn up the heat.
I also think that many of these bad actor passengers are "low class" folks who just bring their daily drama to the airport (witness the videos of fights among passenger at the airport gates and on the planes themselves). Folks like this (who already don't have good manners or social skills) do not help. It's not a "politically correct" thing to say, but it is true. Finally add cell phones. While the videos taken by passengers of the bad actor passengers have been extremely useful to law enforcement and prosecutors, there are those (especially those in their teens, 20s, and 30s) who act out with the intention of having their friends video it so it can be "bragged" about on social media. Which, right there, is a gross indictment of society in general.
I was a first time flyer at one point and had enough sense not to do half the crap these fools are doing.
Yeah, unless you're an actual pre-school-age kid, while this may be your first time flying, it's generally not the first time someone's said to stay seated, buckle your seat belt, use the restroom properly, and ask for help if needed. Folks basically are losing their sh*t at returning to normal social interaction.
@@mandisaw what was your point and how does it relate to the OP’s comment?
@@user9b2 It's a 2-sentence comment, seems pretty clear
This is one of the reason why i raised my prices. To avoid low quality customers that just destroys my day. Few customers with high returns is better than too many low quality customers
The reduced distance between the seat rows, or “pitch” as they call it, is enough to give me the rage. I’m 6’4” and no longer fit in a regular seat. On my last flight, from DFW to LA, I had to sit at an angle with my feet and knees in the aisle. When the drink cart passed, I had to stand. Flying used to be fun. Now it’s hell.
I get that. I am 6'3". The pitch on planes sucks for the most part. I have to do the same stuff you do along with crossing my legs in all kinds of ways. If they could just add a few inches of seat pitch and charge $50 more each way, I would gladly pay.
But just because you aren’t comfortable in your seat doesn’t mean you want to assault the flight attendant or trash the restroom
@@krapeevids6992 Exactly.
@@krapeevids6992 True, true..
I wish there were some regulations back from the pre-deregulation days (pre 1978). I saw this one picture that a passenger had a large rest between the seats which he could place his briefcase on.
I'm glad to see steep fines and no-fly lists are working. Actions should have consequences.
You’re a tyrant deep down
@@fallingrock5209 - No, a tyrant would force everyone who flies to deal with these childish, entitled, Trumpesque crybabies by making the airlines let them fly.
@@TommyJonesProductions looks like you’re one of the tyrants as well. This isn’t the airlines making the rules, it’s the government telling private businesses how to run their business. Good job supporting unjust actions by the government, modern-day brown shirt
@@fallingrock5209 - You are simply incorrect. If you are too much of a pansy to wear a mask when you fly, leave the flying to the non-cowards.
Or...you could grow a pair and stop being such a whiny sheep.
Banning customers is not working, fool. Misbehaviour incidents are increasing alarmingly.
Well, cheap air travel transformed the glamour into a bus stop experience
Europe has cheap $19 tickets for years and haven't had this problem. It's more of an American thing
Well, during that so-called glamour period, the cabins were full of smoke. It was horrible.
@@EugWanker not really , everyone smoked so they didnt know the difference
@@airgunningyup Uh, no. I speak from experience. I hated it the smoke on the planes back then.
@@EugWanker i was a kid at the time , But i loved the smell of smoke as a child.. Long trips to ierland , but there was a seperate smoking section.
Anyone who causes any kind of disruption on an aircraft should be banned from flying permanently. This kind of behavior is inexcusable and frankly dangerous.
That's why I don't fly on certain airlines and I try to avoid low-cost airlines in most cases.
Thats whyI drive when I travel, air travel is just as worse as being locked up in Jail.
Agreed. I try to drive when we can. Or pay a little extra for an airline with professionals.
Low cost airlines are like taking public transit, you really don't want to do that.
I've seen a rise in aggression over the last 2 years. I work in a grocery store and people throwing hands is becoming a norm. Screaming at workers , damaging property over simple matters.
Little / no mention of the ever deteriorating services provided by airlines, crammed seats, less baggage allowance, frequent cancellations, even more frequent delays, overbooking, terrible behavior of the TSA and the list goes on - of course that doesn't justify an air rage that can jeopardize passenger security, however, these are very strong triggers of such incidents.
Here in Mozambique we will never ever reach USA’s level of airline services, but we mozambicans do not behave like americans do. It’s about what kind of education you got.
Well put. They always blame the passenger but we know the real culprit. Plus wearing a stupid mask for a long time is annoying
@@hydrohasspoken6227 I’m not sure if it’s as much about our education, or more so the sense of entitlement most Americans feel. Individualism vs collectivism is a big issue in this Country.
@@hydrohasspoken6227 Education? In what - interpersonal relationships? And considering Mozambique's history, I certainly hope NOT to behave like that.
Well, that's why I flew international airlines to get away. Emerites, Air France, Turkish airline , Qatar airways all have excellent service. As of 2021, Turkish airline still provided menu, stainless steel utensils , 4 free mask + in flight thick sleepers. Sleep eye mask + hand sanitizer
I am a flight attendant and I've seen a lot of folks not wanting to wear the mask and I have to address it often Luckily for me the vast majority of the time things are fine and I move on. It's still a fun job
I don't understand getting mad at the flight attendants because they have no control over the brainless "safety measures" but a lot of flight attendants are assholes if you keep your mask off for a second after you take a sip.
Maybe less so for your female colleagues.
@@270Winchester - that’s true I’ve seen a lot of passengers who were a holes but I’ve also seen flight attendants that seem to power trip and look like they’re wanting to start an issue with a passenger.
@@avarmauk Unfortunately a lot of my female colleagues have to deal with things that we should never have to deal with as well. With us seeing thousands of passengers a day those bad actors seem to slip in there and and ruin things
@@270Winchester well the ceo is not there to get yelled at, what did u expect?
Inwork with the general public and can tell you that most people are ok, a few are verbally rude and abusive, and a handful are intoxicated and /or violent. It really wears one down, and I worry about where our society is headed.
The REAL primary reason that "air rage" cases are increasing - explicitly in the US - is that too many Americans have developed a delusional perception of an entitlement to do whatever THEY want to regardless to laws and rules.
Americans wrongly believe that freedom and liberty - rights that they have been taught are exclusive to Americans - entitled them to do whatever they want, whenever they want regardless of laws or rules or what anyone else thinks.
Obviously this delusional perception is untenable because, if everyone did whatever they wanted without any consideration of how one's behavior effects others, chaos would ensue and we'd be living in the lawless wild West.
Yep. Too many are selfish children.
You're correct, and they do, and we are.
The laws and rules have increased tenfold....that is the problem.....compare a flight from 1991 to today, the experience is ten times better in 1991.
This comment does not have NEARLY enough likes.
Yep, I see this problem with my sister, which becomes a total cry baby if her needs are not met. I immediately tell her that not everything is about her and to get a backbone because she will suffer a lot if she continues to think she is the center of the universe. No matter, I will continue to do it because in the long run, it will hopefully make her a human being.
Some possibilities that were oddly absent here - rising prices, aggravating security lines, shrinking leg room, insufficient overhead space, and fees fees fees.
Not to mention this jerk next to me hogging the armrest!
The market has spoken. People want to pay as less as possible. All the issues you state have solutions, but you have to pony up. Don’t want to wait with the peons, get TSA precheck. Still think the wait is too long, get a CLEAR membership, they’ll escort you to the front of the line. Don’t want to wait at the gate with peons? Get a membership for the airline club where they comfy seats with food and refreshments. Don’t want to sit in a sardine can with peons stealing your arm or leg room, fly business class. This is America, you get what you pay for and if you want it badly enough, you’ll pay for it.
All of those reasons don't justify treating another human being like crap. Especially since it's not the aircrew or pilots who are responsible for any of those problems.
and they no longer give you a meal or a healthy snack. Seats getting smaller and packing you in like sardines
And the child behind you kicking your seat..
What seat are you sitting in that you feel you own the armrest? Just curious...
I feel like this is what you get from a "customer is always right" mentality. Now you have a lot of entitled people acting out when they're told what to do.
Its anti vaxxers, they watch toxic crap all night on TV, then lose their minds on a flight !
@@edwardfletcher7790 anti-vaxx is a symptom. The "I do my own research" and "I know whats best" attitude instilled in people so they're more likely to make emotional purchases rather than intellectual ones.
@scunicycler. Exactly! I teach young staff members that the customer isn't "always right", but the customer is "king".
@@Adrian_Nel not my point at all. This is why people are quitting in droves.
I'd rather have "customer is always right" than "corporation is always right", customers pay taxes while corporations get tax breaks.
You would expect this to be a worldwide phenomenon,but I've not heard of this happening anywhere else,especially not the numbers being recorded in the US...I wonder why?
Airlines from China too experience such unruly behaviours coming from rich country bumpkins.
All in the name of freedom.
Entitlement of the Almighty American Consumer 🤷🏼♂️
The amount of security/demands just to get through to ones gate is a far cry from a lot of other countries.
This happens in the UK/Europe too. Especially on Ryan Air
I literally make it my purpose to be kind, patient and respectful towards any public servant worker. The customers are nuts! They are impatient and rude and many often behave as if whatever is going on in their live takes precedence over literally all others. Try to be more patient as we never know what workers go through. Being a nurse for over 20 years taught me to check my problems at the door, yet it still doesn’t hurt for customers to be nice.
Title should be "Why Air Rage Cases In The U.S Are Skyrocketing".
This is a USA issue.
Nope
Sorry but it's a US news channel.
I thought so as well but even Canada has seen more than a doubling of incidents, with blame being put on mask mandates in the air. I'm not sure how the rest of the world is, as Canada is heavily influenced by the States socially, but you could certainly say that it's a North American issue at minimum.
Not in the same level as USa, but it is indeed increasing as well across the globe.
People can't afford a car so they end up flying.
Yeah... Alcohol is suddenly an issue and people are suddenly upset over smoking ban on planes.
There's no other large factors that's making people upset...
The airlines made it a standard when they pulled off a Japanese Doctor who had surgery to do in the morning and removed him because an employee who refused to buy a ticket was given his seat when they said he would have to take another flight, instead of telling the employee to take another flight. They beat him and dragged him on the floor so this employee could have a seat and he was a paying passenger. They set the standard of behavior.
That was many years before the uptick in incidents, before the pandemic.
If they raise the air fare higher maybe more people volunteer to get off.
It's so funny you should say that I was thinking that just the other day I said when did this all start and as I thought about it I thought exactly what you just said it started when they pulled that man off that flight and he was beaten so bad he couldn't stand up they dragged him so I do think you're right it started with that incident before that happened you never saw this before
While I agree with you that incident was terrible and handled terribly, the facts are:
- Dr Dao was Vietnamese-American, not Japanese.
- the employee did not refuse to buy a ticket; the employees were placed on that flight because they were needed in another city to staff another flight from there. So it’s not like the employee was trying to get to their vacation for free. They were literally being instructed by Scheduling to get on the flight to work another flight.
But yes, it was terrible that they pulled him off like that by force, they did not care to preserve his dignity, and they should have offered more monetary compensation to find a volunteer to take the next flight, because the lawsuit that ensued cost then wayyyy more than what they were trying to save when they forced Dr. Dao off the plane.
@@whyneed1215 they said in the video it was already going up prior to pandemic 🙄
I think the cattle reference is a good one. It’s stressful to be on planes with how tight they are. Everything about flying is unpleasant nowadays, I’m never surprised when people act up, it’s not right, but it’s not surprising.
People have been getting packed in like Sardines for years and there weren't nearly as many violent incidents. Not sure how much that is to blame.
@@Skrivus not when they’re told to stay 6’ away from everyone and wear double masks to avoid Covid tho. It’s an added stress 💔
I fly weekly for work and the FA's are extremely hostile with me half the time. I've seen instances where the FA Instigated the conflict and also made the problem worse. The guy had a large beard so he was not able to to put the mask under his chin but it was covering his mouth and nose. The FA didn't care and immediately started threatening him with police and fines.
Myself and others, even voiced our opinion in a very respectful and calm tone and we were threatened with a bunch of legal action also. That was the last time I ever flew with United. They lost my business for life.
Edit: every airline is horrible it's just a matter of which one is the least horrible.
There is growing anger everywhere stemming from increasing self entitlement. Then you take these angry people, induce the stress of increasing security, add covid protocols and jam them into ever shrinking airline seats. Simple.
Or: its just ab american thing as always
Or it's a hate America propaganda parade.
@@bobbobberton2494 Agreed.
I think another thing that needs to be brought up is that flight attendants are often so damn rude in the United States. Fly on Emirates for example and you'll notice an amazing difference in customer service.
True regarding Emirates. But could it be that they are dealing with less "low class" people by far than here in the US? I have never seen people do the kind of stuff that happens on US domestic flights. So the flight attendants have less reasons for stress from passengers. Their working conditions, in general, though, are not exactly great.
@@georgeklimes7604 I'm sure many of the people rich enough to fly these expensive airlines are stuck-up assholes too though. Quite often rich people are far worse than poor people because poor people have nothing to be arrogant about. If poor people act up it's usually because they're junkies or, recently, because of the damn masks.... Which I don't understand why they don't just end the mandate already.
@@georgeklimes7604 I'm a model passenger and they still have often treated me rudely. It makes no difference.
@@SomethingSomethingg I believe you. Again, the question is WHY they do that. Of course, we cannot know for sure, but it likely is due to them having bad passenger experiences and taking that out on others, or they are just jerks themselves by nature. Neither is excusable, especially the latter.
@@SomethingSomethingg Emirates is not that expensive in coach - not really that different than the American carriers. They also, like others, have fare sales. I went to Greece on Emirates last summer for $555 round trip. And while, yes, some "rich" people can be stuck up, they aren't the bulk of folks causing fights and returned flights because of mask protests. And "poor" people, whatever that means to you, is not an excuse to break the law, refuse to obey airline rules, and refuse to obey flight attendant instructions. I grew up pretty "lower class" economically, yet I and the majority of my neighbors (who were in the same situation or worse) did not do this kind of stuff and would not. Maybe because we were children in the 1960s and 1970s when we weren't treated like God's gifts to the world, allowed to do what we wanted, and were taught to respect others. This trend with jerk parents and kids seemed to ramp up in the 1980s (the all-about-me-1980s) and accelerate when the internet and social media took hold. Parents let the phones and computers "mind" their kids so they can focus on themselves, and every kid gets a trophy at sporting events (leading some to have disillusions about life in general).
As for ending the mask mandate, when it can be sbe shown that masks do not work at all and/or paying passengers in large enough numbers tell airlines they don't want them, it will stop. But if a large enough group of prospective passengers refuse to fly without masks being required, it will continue as airlines are businesses and need to make money (along with keeping their staff as safe as possible).
All the theories and professional opinions on air rage seem to be pretty accurate. However, the simplest answer to why some people act the way they do, is they probably never received the appropriate home training from their parents.
Amen Candi. Absolutely right!
Another reason I noticed as a business frequent flyer that flight attendants are more rude than before, could be because of frustration of short staffing, expecting bad behavior of passengers, stress from the pandemic…etc I got bad treatment many times by flight attendants and bad attitude.
They are indeed alot more rude.
United dragged off a passenger for an overbooking incident.
The issue for that is a lot more work is placed on them and not the pay.
Me and my husband was in a hotel room and he vomited on the side of the bed. I called for room service but changed the sheets myself and put the old sheets in a plastic bag for her. I had to send back a big awkward box via USPS that was already paid for but instead of scheduling a pickup, I dropped it off myself because sometimes she's in her car and not her jeep and even then her jeep isn't that big. The guy working behind the counter was surprised about all this and told me. "God bless you."
I understand it's not our job, but everyone is stressing now and we gotta do our best to help out if they're willing to allow the help.
The lady who I took the clean sheets from had no objections with me doing everything myself while she watched. Who actually wants to change vomit covered sheets?
They say bad things about Southwest but they have the most friendly and helpful staff…
That's why you question authority. Some authorities make up the rules as they go along
Had a flight attendant that refused to let me use the first class lavatory and when I told him I was sitting in the 1st row behind the bulkhead he just abruptly pointed for me to get out, like I was a child. I avoid Delta at all costs now.
In 2009 I had a co worker who’s best friend had an air rage incident while travelling from Canada to US, there was even a couple of escorting F18 fighter jets in close formation with the airliner. I remember my co worker being very upset by it all.
What would the f18s have done?
@@mctransportation9831 Shoot down the plane. Eight years after 9/11 but I guess they where still worried about planes being used as weapons.
Arrest them and put them on a no fly list for one to ten years depending on what they did
Unfortunately, this issue has been on the rise even before the pandemic started and the pandemic has merely sparked this simmering fire into a massive, out-of-control conflagration. As a lot of people have noted, it isn't just happening on airplanes, we are seeing an increase in rage, abuse, violence, and even deaths in retail, grocery stores, the roads, and basically every other kind of public institution in this country. In my opinion, the cause of this rage, rudeness, and abuse stems from the fact that we live in a society that is increasingly rewarding bad behavior and has turned people into self-absorbed, spoiled, impatient, unempathetic, emotionally immature children who grow older but never grow up. Sadly, these kinds of people are spreading this kind of behavior to everyone like a domino effect. The constant feeling of being held emotionally hostage everywhere people go is causing a great deal of anger, pressure, and stress that only explodes into rage in one form or another. I myself have found myself growing increasingly nervous and timid when going to public places or driving on the road because I am so worried that I going to cross the wrong person.
Bingo!
Amazing answer
Great answer. When I go in public (which is also anxiety-inducing), I make eye contact with nobody for this reason.
Lead exposure ?
@@alliadverd Doubtful. If lead were the cause, this would have gone on much more prior to the 1980s. New houses have not used lead-based paint since the late 1970s. The original poster has it right.
curious how this is almost exclusively an american issue. But sure, blame covid or alcohol or whatever lol. Look in the mirrror, USA
Curious how starvation is mostly and African issue. Every nation has its own unique problems. Grow up ....
@@perrywidhalm114 yeah yours is that of being a spoiled bratty child
@@perrywidhalm114 our own country has starvation no need to look at africa
@@perrywidhalm114 Africa is not a country and lots of people in some countries such as Nigeria have food, actually fresher food than us Westerners and access to smartphones. I should know cause I have cousins in Nigeria. Your comment sounds very ignorant.
On the bright 🌞 side, it is not a potential hijacking. Things could be worse. Passengers be prepared for an unruly on board person. Have duct tape! Be ready to use it.
Not really an excuse for the spikes. People are just ass holes these days and think they are more important than everyone else. People just need to be back handed.
Duct tape works wonders too
They need to be hit and knocked unconscious
@@jasonpark1556 so do you for writing ✍️ like that
@@PraveenSriram go ahead
The problem with the airlines sounds like the problems in hospitals: essentially...increased fees/prices and decreasing service (including staffing). Yes, when you increase prices and decrease service you will see clients become belligerent. It is a simple cause and effect issue.
Airfares have gone down - which, I think, is part of the reason you get more who act out. Some "low class" types can now afford the fares and then bring their daily drama and issues on planes.
Pandemic fatigue, emotional frustration, and living in a world of misinformation in its rawest form. It tends to break down even the strongest of wills.
Part of it is airlines pack us in airplanes like sardines. I feel like I'm in a coffin when I sit in peasant class.
The last time I paid extra for more leg room and a lady with a big dog had the dog all up in my area. They should have made her pay for an extra seat for the dog, and no it was not a service dog.
No the dog should not be there
@@HlifeRomania91 Indeed! It should be down in the hold.
Same exact situation at the health care sector unfortunately
I’m a licensed therapist...The REAL reason “rage” in the air and on the ground is higher is because of a lack of good mental health, increase in grief, loss & stress from Covid, a country that discourages vulnerable emotions like sadness as weak, so “anger” is increased (comes when vulnerable emotions are pushed down or ignored), and Displacement occurs (Freudian Defense mechanism where people take out their emotions on a perceived ‘weaker’ other). This IS a mental health issue... we need to make it a priority in the U.S. both education and therapy. 💛☀️
it's the lines, delays, and the lovely TSA 'professionals' that set the tone of the flight for me.
While they're in a minority, I have seen flight attendants who are behaving confrontational when it's not necessary.
I remember an American flight attendant getting confrontational over my Kindle reader. It's in airplane mode, no WiFi, and it's not even a cellular equipped device. On international carriers, no problems. I think Americans are more belligerent overall because of their precious egos.
Flight attendance are like correctional officer in jail house.
Funny, you don't hear of Amtrak having similar issues. They're under the same mask mandates and safety procedures. They serve alcohol. They have delays and staffing challenges. Are train travelers simply more sensible?
They can just throw them out the door on a train 😜
@@christopherwarsh It's true! Amtrak don't mess around.
Add to this I think a lot have people have a fear of flying, their anxiety is off the charts, then they compensate by overdrinking and well - fear and lowered inhibitions coupled with poor judgment is not a good recipe for well managed behavior
There are simply FAR fewer of them and they don't have the same reporting rules as airlines do. It's also a lot easier to get away from a crazy person on train that usually less than half full on Amtrak.
@@christopherwarsh Facts! I've heard Amtrak conductors on a 10min engine-swap/hub-stop tell passengers smoking/stretching that if they don't return properly at "All Aboard", they're either on it or they ain't - the train's leaving regardless 😂 If airlines had the same policy, maybe people would chill tf out
Flying is nowadays more like an stressful experience rather than a pleasant moment. From buying to departure all steps are meticulously manufactured in a way that leave you on the edge of tour seat. I really don’t understand how we get to this situation, but as mentioned on the video definitely blaming the passengers w/o investigation about the root cause is not going to help.
lower fares = more passengers cramped like cattle into one flying aluminum tube = overworked crew
all it takes is one crazy guy to unleash hell
It's the masks. Drop them.
Nah, flying is easy and stress free. It's just low cost flights attracting thugs like anti-maskers
@@joser1853 haha
@@joser1853 I don't know why people refuse to wear masks on planes, those things are disgusting. I don't fly much and back in the day I would get sick anytime I traveled. Since the masks however, I haven't gotten sick flying once.
I have flown for few decades of my life, but haven't been in a plane since Corona. What I noticed is that by the passage of time, flying became more affordable for common people, and that includes to low lifes of society. When I started flying in my late teens, I was a newbe and I made sure I wasn't of any trouble. I also learned to be helpful to staff whenever possible, and to be friendly, if not helpful to the person next to me. If the person wasn't much interested in much communication, don't take it personal, we are just travelers. But in later years, I have noticed the "me,myself and I" attitude and that does not work very well in a cabin off 300+ people. This became in particular prevalent with people bringing all sorts of "emotional support animals" on board. (And as a consequence people abusing this whole thing) I can sum up more examples, but it's pointless. Point is, a flight is much more pleasant if everybody gives in a little bit, then everybody will also benefit from a much more enjoyable flight. Because who doesn't want to reach their destination asap? So when you are asked to follow rules and wear a mask, then remember this is not about YOU and YOUR comfort, but about the whole crew and passengers in the plane. The plane is not a democracy. Follow the rules or otherwise don't fly. If a plane needs to return to its airport because of a rude passenger, then that passenger should be sued for damages
Yep.
with a pandemic combined with all the political problems and civil unrest in the country people have seemed more rude and on edge compared to 2019. also with airline tickets being so low a wider rage of customers can afford to ride in an airplane which has led to flights becoming more and more like riding on a grey hound bus out of a crack head neighborhood. the world is getting bad.
Lock away the crackheads
Also the service on US airlines have taken a turn for the worst, many delays, canceled flights, lost luggage and people board planes very frustrated. This has to have some impact on their behavior on planes. Also some airport staff don’t treat people well and adds another ingredient for frustration. I hope someday US airlines service can be as good as some Asian Airlines.
Nothing you said justifies the violence we're seeing. If they commit air rage, they should be banned from air travel.
@@Matt-fl8uy I agree but this is a responsibility of all involved parties and this is not mentioned on the video.
@@raylreyesf No, it's not. It's the responsibility of the a-hole who threatens the safety of the flight.
If you aren't mature enough to handle being inconvenienced, then you should be banned from air travel.
@@Matt-fl8uy nothing justifies bad behavior but if you don’t attack the root of the problems it will be happening again, banning people doesn’t prevent other people misbehaving and making our lives miserable…
Maybe if airport and airline staff started treating people like paying customers instead of barking orders at them, this wouldn't be as pronounced.
Banning alcohol service on flights and doing breathalyzer tests on passengers before boarding would go a long way towards easing the problem.
Crazy they made people stand 6 feet apart in line to sit next to each other on a crowded plane 😂
Honestly flying is such a pain and irritable activity anymore. Like of course people are going to be mad with little room to move around, and compounding that anger is covid.
It's only MAGA Anti vaxxers going crazy !
@@edwardfletcher7790 I still don’t get how one can be pro Trump and anti Vaccination. Did everyone forget about Operation Warp Speed?
@@mate5791 Conflicting illogical viewpoints are the cornerstone of the MAGA movement ..
Still doesn't mean anyone should lose their temper and lash out.
In the old days, when financing an airline was more risky, there were national carriers. Airlines were operated by national governments. In some countries, like China, airlines were a branch of the military. This was an essential stage for the growth of consumer aviation, because the government could handle the financial risk and couldn't go bankrupt.
This may be a way forward in the future, because although jet airliners are a miracle of technology, they seem to always be operating on the bubble, finance-wise. Think I'm exaggerating? Look at the debt structure of the big airlines, which have multiples of leverage, the biggest leverage ratios of any industry group. Look at the design shortcuts that airplane makers have taken so they could build a product at a price that carriers could afford. Look at how airlines squeeze every nickel out of passengers. And these airlines aren't even paying dividends.
If people do not comply with flight crews, it seriously endangers the ongoing viability of commercial aviation. If you can't take care of your things, Mommy will take them away!
Yes. Also airplanes are an illusion. Close your eyes hard and wish and you can fly with your mind.
I traveled across the country four times since Covid began. Three of those times I drove. I can report that I suffered from zero incidents of passenger rage.
Driving 4000km sounds like hell. I remember taking trips to Melbourne as a kid. We'd cover maybe 750km in a day and take two days to get there. The thing that helped make it bearable was the washing basket full of books for my sister and I to read in the middle of the back seat. I suppose these days the equivalent would be to load a heap of PDFs up on your phone and bring plenty of batteries that you can charge overnight at the motel.
At the end of the day, people have been away from others and totally secluded from most of the face to face interaction we had pre-pandemic. Even when you are talking to someone in-person, masks change things socially. At the same time, people have been in pressure cookers on social media and our emotions are elevated to new heights and politically we’re way more divided than ever before. On both sides of the political coin, there is a general detest for authority figures, so I think that this issue is a microcosm that just proves our social fabric and civility towards one another is eroding with each passing day. Be kind to one other.
I don't go up in an airplane paying to get bossed around by women.
@@kennethkho7165 actually you do weakling, cause if you don’t follow the rules enforced you’re banned from future travel and often hit with criminal charges. A woman is EQUAL TO YOU.
Pre-pandemic face to face interaction? I'm sorry, have we already forgotten how damn rude people were being by snubbing one another with their smart phones even way before the pandemic?
Oh that process was definitely well underway pre-pandemic, I just mean to say that the pandemic exacerbated it further.
@@kennethkho7165 Sounds like you got mommy issues
I usually find flying a peaceful experience not stressful especially if the plane has built-in electronic pacifiers. I only find going through security despite having nothing to hide especially 4 x's, delays, and cancellations stressful. Anyone who has an air rage incident that results in a flight diversion should receive automatic placement on the TSA's no-fly list.
What's an electronic pacifier?
@@austinzoe007 That's what I was wondering. 🤔
Is this 3022?
@austinzoe007 That's when to many people are up and walking. The pilot pulls a switch and the plane goes a bit up and down. Also the fasten seatbelt light goes on. "Ping, we're experiencing a little turbulence, please return to your seat and put on your seatbelt". 😉
It doesn’t help when TSA triggers people anger even before airside nor is TSA notifying the gate agents of these passengers so they can observe their behavior to let them on the aircraft or not .
Airlines have had their own fair share of abuses in the past and passengers are having enough of them. I quit flying because of that.
Lock 'em up and throw away the key. I'm for zero tolerance when it comes to bad behavior on airplanes.
One issue not being given enough attention is the fact Airlines are packing people in like sardines. It’s not a stretch to realized most people need a reasonable amount of space between themselves and others. This is just the way we are wired. People are literally getting into the space of each other over and over again in a plane. While not necessarily registering in the front of our minds in the back of our minds we are getting angry. Thus, for those already on the edge this scenario pushes them over. I used to like flying years ago but now it’s a hassle. Think about it.🤔🇺🇸
You want cheap flights? No legroom. You want legroom? Pay up for business or economy+.
This has been thought about and has been determined to be a major issue. There is always at least a few people on every plane who get into an argument because the person in front decided to recline their chair to the maximum amount, essentially shoving the chair into the face of the person sitting behind them. It’s the reason why I always ask if it’s ok for me to recline my chair to the person behind me and why I don’t fully recline my chair- it shows people you care about their comfort as well and makes the flight much more pleasant as they usually pay the kindness forward.
Unfortunately we the people have said that we only care about cheap flights, not comfortable flights. So, even 10+ hr international flights pack people like sardines and we smile because we got the cheapest flight available. This isn’t entirely our fault considering that round trip international tickets can cost thousands of dollars- it’s really expensive, especially for an entire family, so cheap tickets are often the modus operandi.
I'm 5'6" 155lbs. I'm fine with a small seat, i just dont like a heavy person next to me taking up part of my seat. I'm not in their seat, they need to stay out of mine. They can buy a bigger seat and pay for the extra fuel and stress they're putting on the airframe.
All of the reasons cited seem accurate. It should not be overlooked, however. that in this era, passengers are subjected to hours of increasingly stressful & dehumanizing experiences starting days before they even get on the plane. Then we are squeezed into seats that are now - what - about 30% smaller than they used to be, in every direction, and, if a flight is full, are really cramming people on top.of each other. Add the pandemic era anxiety about getting too close to strangers and you've got a 6- to 12-hour ongoing existential threat - meaning a life and death level sense of threat - built into every flight travel experience.
This is finally and only briefly mentioned in this video, right at the end.
If you are that afraid of the virus then rent a car or get the vaccine.
@@renegade_patriot Where did I say I was personally afraid? Nowhere, not at all. You have missed the entire point of my post.
I was referring to the programming we've all been subjected to for 2 years and continue to be bombarded with. And highlighting the REALITY OF AIR TRAVEL TODAY, much as was mentioned at several points in this video.
Did you watch the entire video? Did you actually read my whole comment?
And your comment is uninformed or unaware as well - many locations even within this country are not easily reachable by car or train due to the thousands of miles of distance & the extra time off work/ away from home responsibilities required.
@@theoriginalwaterbaby I was referring to people in general, not you personally. And the areas that you are referring too that are so remote they can't be accessed except only by plane are:
1) few and far between
2) represent a negligible percentage of the population
3) people that live in those unforgivable and remote areas aren't afraid of a little china virus.
Yes I watched the whole video and read your comment. I think you read into mine a little too deeply but ok.
"Many locations are not reachable by car" do you live in the United States of America?
I also like how we still have the open door of the vaccine, that you failed to address. If you have the vaccine, all is good right? You want to talk about that?
So in other words the problem is with people who got used to how airplanes were decades ago in their life. I don’t know anything about larger seats or shorter lines or anything. This is how it’s always been from my perspective. I guess you guys who knew another way let it slip past you.
Trolls and propagandists quickly reveal themselves via word salad spins, gaslighting-Infused bad writing, and a complete lack of either critical thinking or honest debating skills.
Leaving out a qualifying adjective and attempting to reframe another's statement to your personal (or paid) agenda will only fool those ignorant and unsophisticated enough to miss the blatant manipulation being attempted. You deserve each other and the circumstances you are supporting.
We are not mislead. Nor are we intimidated by gangtrolling. Move along, with your sad, ignorant, enslaved to the Agenda brief and unempowered semblance of lives. You are receiving your reward in full, we are sure.
Flight attendants are also turning into Karens
I'd like to see those stats broken down by airline and by airport of departure: passenger annoyance is a real thing.
The time between arrival at the airport and takeoff grows ever longer due to security checks, growing airports and poorly managed queues - often longer than the actual flight.
Then, many airlines pester their passengers with a barrage of sales pitches for optional drinks and meals, duty free goods, loyalty programs (Ryanair even try to sell charity raffles) - creating additional stress.
Flying has become cheaper in real terms - but also a lot more unnerving.
Never have flown commercial. Hope I never have to.
You also need to take in account the uncontrollable situations due to bad weather, broken planes, etc
@@jimparsons9454 I think weather and occasional technical problems haven't increased much over time - it's only that some airlines are planning with tighter schedules so one delay is carried over to all ensuing flights because there are no buffer times to absorb delays.
That alone wouldn't explain why passengers are more annoyed today than they were, say, 30 years ago.
But the deterioration of airports and services might explain part of it...
@@notroll1279 they do that because without it they would make lower profits and the ticket you buy will be more expensive. What I feel is really the problem is that society in general has become so obsessed with instant gratification that minor inconveniences really challenge them. I fly internationally constantly and have yet to find these kinds of outbursts on planes. Everyone is usually respectful of each other as well as the airline. Some things in life you can't control so, it's better to go with the flow. No need to blow up which will lead to a bad outcome.
@@jimparsons9454 I don't condone bad passenger behaviour, please don't get me wrong here. To the "normal" passengers, aggressive co-travelers only make the ordeal worse.
But I think there should be a discussion on how air travel got annoying in the first place.
I'm from Berlin, a city that used to have one good and one mediocre airport - until it built a new airport at a vast expense, finished it NINE YEARS LATE and screwed it up so bad that passenger experience AND public transport connections to the inner city got worse than before...
Whoever made the animation at @10:59 THANK YOU! ❤️ 😆
Lol
Hahaha
When your on board an airplane you don’t have the same rights as on the ground in your home country. When you purchase a ticket you’re agreeing to follow the rules of the airline and Federal Regulations. Overall your rights are limited while on a plane and it’s even a criminal offense not to listen to your Flight Attendants. You sign away your rights at point of sale and if you’re not okay with this then you can drive or take a boat to your destination.
International Aviation Standards were established in the 1929 Warsaw Convention.
We have the right to not wear masks.
@@mctransportation9831 And the Airline has the right to kick you off. It’s a two way street.
@@mctransportation9831 No you don't. You are buying a service and that service has some requirements, today one of those requirements are to wear a mask so whenever you buy a plane ticket, it's required for you to wear a mask. If you don't like that, you can choose alternative transport, like driving yourself with a car.
My grandfather always used to say, alcohol does not make us violent, but it does expose a person's real attitude
This airplane window opening transition between the people is hilarious
It’s really not difficult to just follow simple rules while flying
And it’s really not difficult for airlines to stop shrinking seats or charging people for basic services that should be covered by the airfare.
@@BluePlanet1 did you even watch the whole video?
@@BluePlanet1 Actually, it's quite difficult when you consider airline competition and costs such as fuel, labor and maintenance. To increase profit margins, the logical options for airlines are to increase capacity, surcharges and decrease services.😎
What if airlines made flying a bit more pleasant, such as stop decreasing legroom and passenger space in coach?
People want these super cheap flights. So this is what happens.
Amen
Fly up front in first class then. Less legroom = lower ticket prices.
I don’t remember flying being anymore expensive from 1973 when I first flew until sometime in the 1990’s when airline customer service started to go downhill, not to mention after 9/11 I just basically stopped going on air plains. Flying used to be fun, now it’s just a pain in the ass, literally.
@@BubblegumCreepydoll Deregulation likely had a large hand in all of this.
"The market has spoken" . Unfortunately it has spoken for everyone. I'm tall, but I'm not unusually tall, and I have trouble fitting in a growing number of airline seats. Yet airlines are not upfront about seat sizes. They make the numbers hard to find, and when you do find them, they may be correct, but don't reflect the reality of what is usable, and they certainly aren't consistent between airlines in how they are measured. Why don't I buy business class? On the few routes where that is an option, why should I have to pay significantly more to not be injured? If I was unusually tall, I could kind of understand them not catering to me. But...
Amen. I am 6'3", and it is the biggest issue I have when flying. I happily pay for more legroom when the price is reasonable.
I mean, have you tried making an airplane journey less stressful and try to bully customers less?
Kids/babies being loud in a long flight is torture.
Yes. Ineffective parenting. My brother and I often flew all over the world as children. My mother ruled with an iron fist on airplanes. JFK-LHR or any other long haul, she allowed us 2 times out of seat and told us best to use them for toilet trips. We were only allowed drinks/food at meal service times. She made us pack 1 thing to do for each hour of flight time. If we touched the seat in front with any part of our body she rammed her fist on both our kneecaps saying, "This is how it hurts for the passenger sitting in front of you!"and it hurt us real bad. No reclining our seats either! We weren't allowed to talk unless answering a question asked by flight attendant or my mom. In those days the plane had 1 aisle, overhead movie screen with no choice of movie, and you dressed nicely for the plane. Mom was strict and we got many compliments from adults about our manners.
Fight the baby. Through it in jail and ban it from ever flying again. Or give it alcohol. That’s what the comments around here seem to be arriving at.
Some people have no self control and always resort to violence even for nonsense. Shame on those savages!
Common sense and common decency has taken a serious decline in the last several years.
Flying has become exceedingly awful experience even without any incidents. The seats are getting smaller and smaller while the people are getting larger and larger. Overall, the whole system is designed to aggravate passengers.
Then we have the anti-mask idiots - which is whole different problem all together.
Feel sorry for the cabin crew.
Im just shocked that in addition to all of thier reasons, they did not cite airlines dehumanizing people more and more in their policies (class systems, removal of leg room, surprising charges, etc) as a reason for more air rage
Such an important topic! I have a friend that works at seatac and she's told me about at least two cases a month while at the customer service counters where situations are like this or worse.
What would make an interest study 5 years from now is the shift in attitudes from pre-COVID in 2020 to present day, because everyone's noticing how increasingly aggressive people are getting all of a sudden
Simple, stop alcohol
I've never seen anyone fighting in First/Business Class. Improve the flying experience and reduce stress for economy/coach passengers, then, you'll much lower levels of air rage.
Flight Attendant here - I've absolutely seen First Class rage. Often they're the ones who are fine as long as the world keeps going their way, as expected... When it doesn't, look out!
@@kitsiewr How often does Air Rage happen in First/Business class compared to Economy/Coach?
I always fly First/Business Class and the flight crews have started being as rude to us as they are to the economy passengers. Flight crews instigate a lot of this bad behavior.
@@Falconlibrary That certainly doesn't help when there's a spoiled brat who has never been told no in the cabin. I fly First on Delta and while I've never seen any outright rage incidents the attitude some of the people have over small things is incredible. The closest I've seen was someone in row 1, with a Delta Diamond tag on her bag no less, in disbelief that she had to put her bag in the overhead bin for takeoff. You'd think they had told her she'd never see her first born child again when she had to be separated from it by 3 feet for less than 15 minutes.
They won't improve the flight experience until people stop buying the cheap tickets. Like the guy said at the end, the market has spoken. Collectively, we'd rather pay
The passengers are increasing being marginalized when they fly. Post 9/11 flying is not fun anymore. I remembered when I was kid, I always looked forward to flying. Now, I just hate to fly and will drive if I can. I'm not surprised that some people are reaching their breaking point.
First, the hostile and power tripping TSA. You can no longer have your family and friends wait with you at the gate. You have wait in long lines to strip down for security checks. Agents also have to now check your boarding passes and IDs. Before 9/11, there were no TSA lines and you could just breeze through the metal detectors and carry-on x-ray.
Next, the baggage limits have gone down and you now have to pay to have your bags fly with you. Oh and they might lose your bags anyways or damage it. But you still paid for the baggage service because you have to if you are on a long trip.
Seats are getting smaller and people are getting bigger. Overhead compartments are now prime real estate since no one wants to pay more for unreliable checked baggage.
Flight delays and cancellations are increasingly common these days. Passengers are stranded in airports and airlines don't do much if anything to accommodate them. With COVID, spending time in a crowded airport with stranded passengers isn't just a major inconvenience anymore.
Passengers are becoming inconsiderate and rude. Flight attendants are becoming hostile.
Now, COVID is here and people are forced to keep their mask on for many hours from the time they enter the airport till they get out the other airport.
Flying use to be a somewhat classy affair now it's a greyhound bus with wings.
The airlines should take responsibility for how they have set up an atmosphere that creates conflict. The number one problem is the lack of personal space. Airlines continuously reduce distance between travelers until we are literally packed in a box like live bait. Everybody is tense when packed in with strangers. Added to the usual discomfort of lack of access to toilets and calming influence of anticipating meal delivery.
Pretty ugly to blame it on first time passengers not knowing the rules. Everything about air travel has become more uncomfortable since the 90s! From arriving at the airport, to dealing with TSA (very disrespectful), to flight delays and overbooking which is the fault of the airlines.