Unbelievable Hornby Repair Service: TT120 Class 08 - The Verdict!
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- Опубліковано 30 чер 2024
- / @letsmaketracks2023
Watch as we review the unbelievable Hornby repair service for the TT120 Class 08 locomotive. Find out the verdict on this model train repair service!
CHAPTERS: 🚂
00:00 - Intro
00:56 - Unboxing
02:06 - Something odd
04:15 - Revelation
04:47 - BR Blue 08 Discontinued
06:07 - Confirmation
08:13 - What Happened?
13:13 - More trouble!
Thank you for watching please consider dropping a like 👍 and ringing the bell 🔔
And please leave your thoughts in the comments below
#TT120 #HORNBY #MODELRAILWAYS #LETSMAKETRACKS #TT120RAMBLER #SPAVALLY - Авто та транспорт
I had to send my Blink Bonney TT120 and also the KAWV 00 back. I’m convinced they sent new ones, not complaining and thanked them. Mind you I don’t run either of them I’ll keep them in the box!
Thanks for the report, and good luck!😊
Indeed.
I think I may have missed the mark abit here thou.
I eco your words I am greatful Hornby decided to replace the model instead of just replacing the pickups.
Glad you liked the video 🙂
They keep some back for replacement purposes.
That does make sence, I was just surprised so can not fault them for it 🙂
Hope all your locos get sorted! My digital Trigo loco is sick with a motor overcurrent issue - going back to Hornby.
Worst case scenario is they get replaced like the 08 did.
Hopefully they see the note about retaining the body shells so I dont lose my etched name plates.
I think a lot of people are looking at this from a bit of a wonky angle: a lot of the time in the repair world, there will be a shelf full of repaired examples that have been returned to stock configuration. When your loco gets there, it will be repaired in due course, but it’ll go onto a big shelf of broken locos. The replacement will be sent to you from their ‘Repaired’ stock as such It’s likely not to be the same loco you sent in as that would take too long (in the eyes of a big company like Hornby, as apposed to your local in-house mender at the local model shop). Hornby have to do it in this less personal/more industrial style because they’ll be getting A LOT of through-put, probably a lot more than you think. I’ve no info if that’s what Hornby are doing in this instance, but it sounds like it by the way of your returned model being a different unit. I’m surprised they’re doing this with something personal as models, but efficiency will ALWAYS be a goal for a company because of the old adage about time equating to bunce. :)
That does make sence and I do understand why they would do it this way.
I am greatful for the replacement Im just a bit too sentimental and maybe thats giving off a negitive impression of my experience im not sure.
But will see what happens when they return as the pacifics have etched plates attached which I have made hornby aware of.
Bad luck. All my TT loco's have behaved perfectly and are excellent! Well done Hornby, keep it up.😀
Indeed.
I personally cannot fault the models or the aftercare I have been provided.
I am very happy with the service I have recieved so far, there are many other companys I imagine would have palmed me off as wear and tear or my own doing.
It just may be that the problem existed on the TT120 but was missed then was put back in repaired stock and unlucky you received it as a replacement. I would ask for the parts and do the repairs myself. Great video, Jersey Bill
On inpection the tab was part of the chassis, so would need a complete dissambley.
Have sent off to Hornby anyway so will see what they have done when it returns.
Interesting. My 08 also has some damage to the buffers and coupling after someone knocked it off the track.,Need to send back to Hornby.
Best to get it looked at befor the warrenty expires, not sure how long thatvis thou.
No, the paint on the pickups are to hide the phosphor bronze material, from view...the pickups come nowhere near the chassis block, the main problem was a the sprung keeper plate contacts..careful cleaning and service all thats needed..
I can only speculate the contact as Im in need of a multi meter to check such things.
But the paint did make the model function again last time.
Those foam bits in the packaging is what I call “Ghost Poo”
Lol I may have to use that if I get any more 🤣 👻💩
I call them packing wotsits.
Good glad everything is going well for you
Indeed.
Shame about the bank balance and falling behind with the new releases but it is what it is, Ill catch up 🙂
I trod on a pendolino driving car and crushed it. Sent it to Hornby for repair. Got a new one back no charge!
Thats good, Was it more body shell damage than mechanical?
As seems to be the case a little too frequently, people are voicing concerns over failures and general quality issues. I've had a number of locos go back (which, as I live in France, costs Hornby a lot considering they organise a free pick-up and, obviously, return to France). There must be some point at which it becomes more cost-effective to increase quality control than to have disgruntled customers (who many not come back). There will always be some things that slip through the net but, nonetheless.
I'm determined to stick with the scale by now but, unfortunately, I am tending to expect the worse and be pleased when everything is okay. Not quite how it should be...
You know what they say bad news travels further.
Iv had all 3 of the mentioned moneles for almost a year with no issues untill recently. And I think I know the cause for the 2 LNER pacifics per disscussion with Hornby but will investigate properly for the follow up video.
What were the issued with the other two? I hold my breath every time I start up my locomotives. So far only an HM7000 decoder failure
Non runners.
I have my suspitions on the cause but need to confirm before I can speculate.
(Not Hornbys Fault)
Sorry to hear about your woes. Made in China and probably not QA and tested in the UK doesn’t help.
Pros and cons of foreign manufature.
Apart from the NEM pocket (which may or may not have been my own fault anyway) Iv never had any faulty items from Hornby personally all the way back to the 90's when I started with 00
For a new scale it aint looking bright aint it? If that was one of my engines replaced I would have a FIT.. One of the reasons why N-scale is my thing...outside of the occasional 1:700 scale ship (I'm picky about which ones I get, and I have 2 to finish), RC car, 1:64 truck/lorry, or plastic military models. Yes the internals are simpler to maintain, but if the couplers fail...it's just a screw, I can tap, and replace the coupler box if needed, or replace the coupler it's self. I'd also like to advise, that seeing these videos gives me a heads up. NEM pockets failing? I'll just glue the darn thing on, as it'd be to costly to pay for customs to get the engine overseas & back, and as I do N scale, I only have 2 standards, both fall under the knuckle coupler. As for pickup issues...I regularly have to maintain my pickups due to the nature of my collection, I see this as a possible end to my UK sub-collection before it's even begun, as Hornby is the only one available here, and even then in limited numbers, but then again..there is Bachmann...I'm not gonna pretend that they make good or bad models because 3 of my flagship locomotives previously were Bachmann (A Santa Fe F7A, CSX GP40-2, followed by a Southern Pacific GS-4), so maybe I pay a lil' extra to gamble. Though, I also do have another issue...supply...it's easier for me to hunt down obscure inter-war era railroad equipment than it is to find any European railroad equipment, and a cheaper costs too, and that is excluding the Japanese...especially any Shinkansen...those seem to be as common as a certain famous group of articulated steam locomotives produced by ALco.
I remain optimistic its just some teething trouble.
I have my suspitions over the 2 more recent breakdowns and its not the fault of hornby.
@@LetsMakeTracks2023 Teething issues is a good way to put it, but one would think the manufactures test models before hand right? Like food & drink, quality control is essential. The nature of pick-ups are the thing I look for. I tend to trade detail & sound for an engine that I can work on. Means I don't get the newest model, but aswell. I'd rather have a runner than a museum piece I cant maintain because I'm afraid of it crumbling in my hands. The older the model too, the more reliable I find it to be.
@@BattleshipOrion agreed.
But to play the devils advocate, Hornby are putting 100% faith in there overseas factorys/contractors to do all of that for them.
I cant see them opening up that many in the warehouse that I assume is seperate to their corporate offices in Margate
Just a reminder what complex delicate models these are.
Indeed.
Hi since tt120 started I have 9 engines and 7 have gone back the latest three are two class 50’s and intercity 125 very disappointed with Hornby
It is unfortunate such things happen, Did they go back for repair or return?
@@LetsMakeTracks2023 repair but not buying anymore
@@ianhughes-zf1ll Thats fair enough, hopefully all of your fleet are behaving now and you are enjoying what you have.
Well I am very pleased with Hornby, I have many, many TT 120 locos and chassis's fitted in other bodies (over 70) and not had one problem. Some chassis's I have cut up, ground metal away and still they run happily so nothing but praise for Hornby locos.
Yeah have to say that their repair department is very good. However you also have to ask why?. Are they trying to keep us sweet because so much is going back to them?.
It is a possibility,
But even if your product is reliable it is always a benifet to have good customer service and repair/replace facilitys. Such as accurascales recent model life time garrantee.
I still don’t get how Hornby can stay in business with the crap they send to their customers. I have trains from all kinds of manufacturer, and they are probably the worst when it comes to quality, detailing & value for money.
My models did behave for almost a year befor I had any issues, And the other 2 I believe was an issue within my layout rather than a faulty model.
Obviously I cant speak for everyones experience but mine so far has been positive regardless of the breakdowns.
Like any full sized machine such as a car the locos need care and maintainance To stay at there best for longer.
And at the smaller size certain elements are more delicate than there full size counterparts.
@@LetsMakeTracks2023 thanks for your response. I recently bought some new OO scale items from Hornby, and had issues from the get go that are due to poor design/quality. I also follow some other channels and I hear almost everywhere folks complaining about Hornby. If I compare their items with some of the other OO scale brands as well as my HO scale rolling stock, it’s like night & day. And to top things off, they are way too expensive for what they offer…
A loud minority of people with problems can easily look like a loud majority when viewed through the lensing of the interwebs. They produce these things by the thousands or tens of thousands. We see maybe a hundred people if that loudly complain... if there was a HUGE problem there would surely be a more vocal outpouring.
Is not fun when something goes wrong and things do go wrong but it's perhaps not as massive as we think.
@@trainskitsetc Thanks for your comment. I fully agree, however, if you have no reference to other products (Hornby makes almost exclusively British rolling stock), it's hard to form an opinion how Hornby compares to other products. I have a range of manufacturers that are in most cases vastly better in regards of design, engineering, quality, detail etc. that offer a significantly better value for the money. Since most folks in the UK build British themed layouts in OO scale, they probably have never seen HO scale products of the likes of Marklin, Fleischmann, Piko, Roco, Rivarossi etc. They may have OO scale rolling stock by Lima or Bachmann, who both make HO scale items as well. Both of these companies have evolved into making very nice products that I personally think are head and shoulders above what Hornby offers. I could go on and on, but I think I made my point...
@@tomsmaerklintrainlayout6742 difference markets and people within them value different things I guess, might even attribute the continued existence of OO to that, just as we may attribute the continuation of AC in HO to that.
Very hard to say hornby bad or hornby good without appeal to deeply personal factors, even the engineering side, the quality side the detail side are as you say all relative and ultimately its a model of something it's not just a generic train and in many cases it is the only show in town. Having scratch built things anything RTR is a gift I'm kind of loathe to view too harshly.
*probably gonna say how can engineering he personal, what you use the end product for is personal so the criteria to judge how well engineered it is are formed on the back of this. If you don't need a loco that in real life pulled 4 or 5 carriages to pull 20 because you are making a layout that is meant to look like a place then it not pulling 20 carriages is kind of irrelevant. Yet this is kind of the basis for a lot of complaints as to hornby products is "it can't pull this arbitrary test" when y'know maybe it's not aimed at doing so. Seen it work the other way as well where a UK modeller gets shocked at how much a US model can pull and it's kinda not shocking, it's engineered to do so because train lengths are generally longer there so to model that you engineer towards that. Lot of models are being misconceived as bad or good for doing or not doing things that the design brief wasn't meant to cover to begin with. The model is being negatively reviewed per toy standards or the toy is being reviewed per model standards.