2020 Toyota Highlander power rear door troubleshooting

The 2020 Toyota Highlander is a great new vehicle from Toyota with many great standard and optional features. One of which is the height-adjustable power rear door.
Much like the previous generation however, it can be a little aggravating if your salesperson doesn't turn it on and you haven't learned how to yet.
This video will help guide you in troubleshooting your power rear door when it doesn't open for you.

[@katherinemccurdy954]

Thank you so much!!! You just saved me a 40 minute drive to the dealer. I was almost in tears with frustration over this back door. Thank you again!!

[@1775R]

Just rented a 2022 Highlander and your video was the only one I could find with the new gen fix. Not sure why this setting isn’t always on for rentals. Thanks, Gary!

[@jeandittman5934]

Perfect presentation of something nobody explains very well.

[@ArielKaten]

I Googled for 30 mins & read the manual. I thought I had failed as a millennial. This worked perfectly and was super easy!! Thank you!!

[@christophermoore3120]

I was at my wits end trying to figure this out. You are a miracle worker. Thank you so, so much for this video.

[@alvinpigos]

That worked like a charm,Thank you so much! My dealership would have turned this off when i brought it in for my regular maintenance!!!

[@JavierLiera3]

Man you’re a life saver, I really didn’t want to have to return my Toyota Highlander 2020

[@GaryPollardTheFistPumpGuy]

Glad it helped! Would have hated for you to have to get rid of that beautiful automobile!

[@doloreschansey9556]

Thank god, this fixed my issue. Thank you!

[@alexrivera455]

thanks, your explanation helped me

[@pathollett9648]

Very well done video!

[@tomisowell34]

Thanks!! Gonna check that now

[@jairourbanda2632]

Thanks for this video 👍

[@windycitykitesurfer]

Thanks, you were right my Salesperson did not show me how this functions or how to activate it on my new 2021. I guess I had to buy a Land Cruiser for this extra service. LOL

[@clivefutube]

Just what I was looking for for when I have my bike rack in the way of the tailgate.

[@marktroynatividad5805]

You are awesome bro!

[@danielatraqchi1356]

THANK YOU!!

[@Deshojo78]

Any solutions and how to get the door to go back down? It goes up OK but sometimes it doesn’t want to go down. It has a long beep then I have to manually push it down

[@benyew899]

Thank you Gary for sharing this information. I bought my 2022 platinum Highlander (Hybrid), for some reason, the trunk opened by itself 3 times within 4 months. I thought I was accidently depressed the trunk opening button, but it wasn't the case. I also noticed that the Toyota Apps didn't send any warning signal to show that the trunk was open. Under Vehicle Status of the apps, I can monitor the Doors, Windows and Tire Pressure, Health Alerts & Schedule Maintenance, except the Trunk opening warning. Do I need to bring to bring back to Toyota for software upgrade?? Thank you.

[@michaeledwards5642]

Now it would be great to figure out why a new 2022 highlander lifgate can't CLOSE properly and stay closed. Any ideas on that?

[@HotinLaughlin]

Thank you so much, it was working when I left the house but when I came out of the store, it didn't work. My lease is up in 4 months, I thought great this is a great time. Why would it do this for no reason

[@rolandochambers-ds8if]

Where’s the release lever for the rav4 hybrid 2023

[@jimmulderig743]

My garage opener when I open my garage opens my lift gate. I have 2021 highlander le. What do I do?

[@thenoid5131]

That key fob button for that rear door is very sensitive I’ve seen mines open up just by it being in my pocket and slightly disturbed I think Toyota should make that button to be pressed for certain amount of time like few seconds for that door to open

[@teddykawire6252]

I gat a 2016 harrier and my tail gate won't close nor open and it's in the on position. Tried some new motor but still no change

[@mct8888]

Video starts at 3:30 🤪

[@TK-rj4of]

There’s another issue, once the lift gate is lifted, the gate wouldn’t close. It would open fine, but wouldn’t close. And it’s not the power button in the glove box. I’m guessing could it be that there are sensors in the trunk where your belongings have to be cleared of some area? I don’t know what it could be other than electrical issues. What could it be?

[@GaryPollardTheFistPumpGuy]

Not really sure right off. There are sensors around the edge of the door to keep it from closing on hands and such

[@askarmuthanna4261]

Thanks for the clarification. My car is the same car and suddenly the door only opens in half

[@casketman14]

Did you fix it

[@psharp66]

I have opposite problem. My kid ran down the battery. Jumped it off and now the gate - which was open - won’t close. This video didn’t solve the problem

[@marzamx]

I am having a similar problem but my car won’t close , just beeps and beeps

[@TK-rj4of]

Same here. I don’t know what it could be. It’s not the glove box power button, it just wouldn’t close back.

[@mwmoore123]

I'd give you a hardy fist bump for your video - Sweet and simple!!! Thanks a bunch!!!

[@thatkidjoly]

I have a 2020 platinum and if this happens to me, I know how to fix it :D

[@JavierLiera3]

Same

[@SS-qu6pm]

The lift gate of this car is made out of plastic

[@alexrivera455]

thanks, your explanation helped me