How to Maintain the Wick of Your Humidifier | Philips | Air Humidifiers
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- Опубліковано 2 жов 2016
- To avoid bacteria growth we should clean the wick of humidifier regularly. Check the video and see how to maintain the humidifier wick.
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If you’ve never used an air filter these are great. ua-cam.com/users/postUgkx_dppjvjF8BYEmPSDTcgCUdRsgWYLXNHN I ended up with three after starting out with one. The noise level depends on the 1-3 settings with how hard you want the machine to work. You can also upgrade the filters and get one better for pet hair and smells which is a must have in my home. I noticed the air seemed lighter and easier to breathe when running the machine for the first time. Works great every time. Highly recommended!
Hey Philips, I have HU 4893 Humidifier--how do you clean the dust off the blades? This is inside the housing of the top part of the humidifier. I cannot find this information anywhere and you did not seem to provide decent answers to the other people who have asked about this.
Hi there, would it be possible for you to reach out to us on Social Media? (Facebook, Twitter, or Instagram?)
We would like to ask this question to our product team on your behalf. Hope to speak to you over there.
@@Philips wtf is this answer! just answer properly here so everybody knows about it!
Hello Phillips, this video seems to contradict the User Manual regarding cleaning the Wick/Humidification Filter. The User Manual says: "Soak the humidification filter in cleansing agent (e.g. diluted citric acid solution) for one hour." However, the video says to soak it in cold water for one hour. Can you please clarify? And, please do not direct me to Facebook or Twitter--I don't use either. Thanks!
Hi Annika, thank you for reaching out to us. We're sorry about the confusion. Can you provide us with the model number of your product, then we can better assist you? Awaiting you reply.
@@Philips Thank you for the prompt reply. I thought it was the same model as featured in the video, but perhaps I was mistaken. My unit is HU4803/4813. Thank you if you can let me know which cleaning agents can be used!
Thanks for clarifying, Annika. Indeed, in cleaning your humidification filter, you need to soak it in cleansing agent (e.g. diluted citric acid solution) for one hour. It is advisable to use mid or acid cleanser (24g citric acid with 4L water). Hope this clarifies your question! :)
And yes, it is best to always refer to your user manual for future reference: to.philips/60591QGFU
@@Philips I am sorry, but your answer is not satisfactory. Perhaps I have not been clear enough. I am asking which other specific cleaning agents can be used. What types of mild cleanser? What types of acid cleanser, other than citric acid? Please provide a comprehensive list, along with the dilution that would be required. Thanks!
@@annikanachname5462 I've been wondering the same. I read somewhere on Philips website that you can use 50/50 water and vinegar to soak it in so maybe that could be a mild cleanser but I don't know why that's not mentioned where they suggest citric acid.
LOL soaking the wick in cold water is USELESS. You need to get the calcification off of it. Use 50/50 vinegar and water. ASLO when you add more water, flip the filter over from top to bottom every time.
Depending on the hardness of your tap water, the paper wick will get so disgustingly dirty, and they are expensive. If you use it only in winter and stored it away during summer, take it out again in the fall and reuse the wick, forget it, it will look so disgustingly crusty you want to throw it out and buy a replacement wick. This kind of humidifier is just not practical.
Phillips,
How can I buy a new wick for my HU4801/01 humidifier in Netherlands? I've find it just in no reliable website! Thank you!
Hi Cristiane, thanks for your comment. You should be able to purchase a new filter from our online shop here: to.philips/60571ghk7. Please feel free to let us know if you've got any other questions. My team and I are always ready to help. Have a great day! Cheers, Sjaan.
I have a slightly older model (HU4803/01) and my question is, how can i clean the fan? it is really really dusty and looking mucky, therefore i have not used it in ages. I don't want to unscrew it as i don't see sense in doing that, but looking the way it does, does not seem healthy to use either.
Hi there, thank you for reaching out to us. We recommend you to clean the fan area with a soft dry cloth. You could find more information about cleaning the humidifier via this link: to.philips/60541oQCI. Feel free to return to us, if you have any questions!
Philips I have the same problem and this manual only says to clean the air inlet and outlet.
@@Philips there is nothing in your link telling us how to clean it.
I'd use compressed air.
@philips I have the same problem, can you please answer that?
Is there any indicator which indicates that its time to cahnge ur filter ???? Plz replyyy
Hi there, Aqsa. Thanks for reaching out to us for assistance. Can you please provide us with the model number of your Humidifier? Then we'll be able to assist you further.
I don't get the point of just soaking the wick in cold water.
I use filtered (Brita Filter) water for the humidifier and after a week there's still a ton of calcification on the wick, which decreases the efficiency of the device and therefore the calcification has to be removed at least weekly.
The calcification blocks/ masks also the level indicator. Sooner or later it will be impossible to see the water level inside the humidifier tank. How to avoid/ clean?
Stefan Did you get any good answer from this?
Hello, what was the answer?
What do you have to say Philips??
How often do I have to clean the humidification wick? Weekly?
Nebi Serc Yes according to the user manual
@phiips I bought HU4706/21 model and unable to find replacement wick anywhere. Even your official website in india does not have it.
Hi Sharath, thank you for bringing this to our attention. We're sorry to hear that you weren't able to find the replacement wick anywhere. Could you please share your email address, phone number and also confirm that your country of residence is in India? This way we'll be able to forward your case to the right local department.
We highly recommend you to do so via a private message due to safety and privacy reasons. You can reach out to us via our social media channels. We’re available 24/7 on Facebook (to.philips/6059HUu43 ) and Twitter (to.philips/6050HUu4O). Hope to speak to you there soon!
Hello Philips,
How can I clean the dirt stuck on the fan inside the top unit? It’s gross and I have no idea to clean it
Thanks for reaching out, Minhee. We are glad that you are looking after your device by cleaning it. Could you please let us know the model number of your device, so we can have a look for a reference for you? :)
It’s HU4803 and it looks exactly the same as the one in this video. The instructions and your video do not mention anything about cleaning this gross dirt inside the top unit.
I took a picture too but can’t attach it at the comment. I wish I could so everyone knows about it
Hi Minhee. Sorry about that. Would you mind continuing our conversation via Facebook (to.philips/6050G8YKE) or Twitter (to.philips/6051G8YK1) instead? Thanks, and we'll anticipate for your message. :)
Philips So I messaged your Facebook and they showed this useless video again and sent me to a product team member who showed me another useless user guide that doesn’t say anything about cleaning the gross sticky grubby dirt inside the top unit on the fan and the wall. They collect the dirt over the time and it becomes really gross and there’s no way users can clean it because top unit is all screwed in with cables inside. I don’t want any compensation. Just accept it and change your design so people don’t have this problem anymore.
doe this machine has a humidity controller ?. Can we set it to the desired humidity percentage level?.
Also, i would like to know if this machine runs for a continuous shift of 8 hours during nights without getting switched off due to a low level of water?. As i have heard revies that this unit needs to be refilled water every 2 hours at nights before it gets switched off due to no water?!
Good questions, Sachin! With the humidifier, it's indeed possible to control the humidity by adjusting the percentage. For your second question, we're not quite sure for how long it runs before the water tank needs to be refilled. But we'd like to find out for you. Could you let us know in which country you reside? Thanks!
@@Philips thank you for reply. I reside in kuwiat country. Please be specific how to control the humidity percentage level. Is there is digital controller or a manual dial knob?
Will hear from you the timeline for to refill water?
Here in kuwiat, I don't see the model HU4804/40.. The only available models with the retailer is HU4811/30!
May I know the difference between these 2 models and which is better?
Thank you for getting back to us, Sachin. To provide you with a right answer, we think it would be better if we'll forward your question to our colleagues from Kuwait. They will come back to you here, and we are sure they will be happy to assist you. :)
Hi Sachin, thank you for reaching out, we have sent your queries to our concerned team, we will get back to you as soon as we can.
Hi Philips,
I just bought it like 30 mins ago, and I am not sure how effective this is, I dont understand how can it make humidity level rise, when I am checking the mechanism its just a fan with two level control on top of a water? I dont think it can make instant humidification because its like depending in water evaporation until it dries.
this might sound stupid, its like you put a water bucket behind a desk fan. I will let it run for the whole night til morning and see if the water really depletes.
Thank you.
Thanks for sharing your thoughts with us here, Daniel. Do let us know how your first experience goes, and if you have any questions, please feel free to reach us on here, or via our Facebook or Twitter pages. We're always happy to help! :)
Can i add essential oils to make it aroma scent
Hi. We're glad to know you're interested in Philips products, please do not put any substance other than water in the water tank. Do not add fragrance or chemical substance into the water. Use only water (tap, purified, mineral, any sort of potable water).
There is a red light and it doesn’t go off also I humidifier doesn’t work always is that normal ?
Hi there, thanks for your comment. We regret to hear that your Humifidier doesn't always seem to be functioning as it should. Please feel free to contact us via social media or via one of the channels mentioned on to.philips/6052uj7lq. Then we can further look into your device's behaviour and see how we can assist. Wishing you a good week!
My manual says to soak it in cold water with lemon acid one time per week. But it doesn't say how much lemon acid to put? Can you tell me how much per liter? It works perfectly, people complaining about low effect should check if there are air leaks in their rooms...
Hi Aleksandar, thanks for reaching out. You can indeed use a diluted citric acid solution (or other cleansing agent) to clean the humidification filter every week. We recommend using a mid or acid cleanser, quantity: 24g citric acid per 4L of water.
We hope this information is helpful! Please let us know if you have any further questions. :)
I would use filtered water so the wick is not clogged with lime. Also clean it in vinegar essence to kill all bacteria. It's the most enviremental friendly way to clean most products. I guess you would not need to change the wick for a few years.
@Petar Novakovic The vinegar essence we buy in sweden is clear and the smell washes out with water. It's not the same vinegar you use for cooking. But i might try citric acid out of curiosity =) So thanks for that!
@@SebastianDaniec inte ättikssprit alltså?
@@chewableification Vad heter ättiksprit på engelska?
@@SebastianDaniec vet inte riktigt. Vanlig ättika menar jah
@@chewableification Jo vanlig ättiksprit pratar jag om. Köper 10 l dunk, blir betydligt billigare än småflaskor på ica.
How can I maintain/preserve the filter for a few months during the summer, when I don't need to use it? I don't want to wash it regularly...
Hi there! Thanks for reaching out here. We're not sure about the answer of this question. If you'd like we can ask our colleagues to have a closer look into this. In that case; could you reach out to us via Facebook or Twitter (@PhilipsCare)? We look forward to your reply.
@@Philipsok, i'll write in facebook
Great. :)
@@Philips hi,i bought philips humidifier series 2000 4811...i wold like to ask and know about the humidity sensor..it is automatic shut off if it reach the humidity of 50 or 60?
Hi Dayang. Thanks for your question. It's great to hear you got a new humidifier, and we hope you've been enjoying it so far. We've checked the specifications, and it doesn't look like this model has an automatic shutdown when you reach a certain humidity level. Hopefully this helps. :)
I'm wondering if i can put scented oil? Will it damaged the humidifier?
Hi there Lanna. That's a good question! We would like to invite you to reach out to us via private message either on Facebook or Twitter (@PhilipsCare). We will be able to assist you further there. We hope to hear from you! :)
My humidification wick went mouldy on day 3. I don't think soaking it in water will do anything.
Hi Tati, thanks for reaching out to us. Sorry to hear that you have had an issue with your new humidifier, we will do our best to help you. Could you send us a Private Message with a photo of the model and serial number, this can be found on either the base or side of the appliance. A copy of your proof of purchase would be really useful too. We look forward to your message.
Hello Tati, we were wondering if we can still help you. If so, please send us the requested information, and we'll be glad to assist you further. Thank you!
Philips please help me.
Me and my 2 years daughter have allergic rhinitis, and we need the device, especially as we live in a dry, dusty city in Saudi Arabia.
For more than a month, I have been trying to get a new filter (wick) for my device because the old one has become yellow and the smell is not good, but I could not find any agent for you here that provides the alternative and I did not find any cooperation or response to my request.
Please help me because my daughter's condition is bad and I need the device in her room 😭😭😭😭
Hi Eman. Thanks for reaching out. It's a pity to hear you're having some issues with find filters for your device. We'd like to find out what we can do to assist, so could you please contact us on Facebook or Twitter for further assistance? Looking forward to hearing from you.
@@Philips Thanks for your reply. I will contact you on Facebook now.
Thanks Eman. We look forward to hear from you! :)
I bought it for the same purpose. Waste of money.
Thanks for contacting us here. We're sorry to hear you are not satisfied with our Humidifier, and can imagine this is very disappointing. Allow us to take a closer look at this. Could you please contact us via Facebook (@Philips) or Twitter (@PhilipsCare), so we can assist you further? Awaiting your reply!
Replacing the wick every 3 months at 15-18€ per piece? Incredible expensive !!! Shame on you Philips !
They last an entire winter, so I just swap them once a year. Works fine.
I would have never bought this if I knew I had to replace that cheap wick thing. Also, when I wake up, my nose still feels kind of dry - unlike my previous humidifier.
Hi there, thank you for sharing this. It's unfortunate to hear your not quite happy with your humidifier. At your earliest convenience, please feel free to reach out to us on Facebook or Twitter, so we can take a closer look at it for you. One of our colleagues will be happy to assist you further. Hope to speak to you soon.
Same here.
and how it works??? - why you can not show it for some seconds WORKING??
Because you ain’t see anything, your freak...
Can I use hydrogen peroxide into as room sanitisation?
Hi Drabheet, we do not recommend it due to the hard chemicals in hydrogen peroxide.
OMG - is your name DONALD TRUMP???
Philips: How to add aroma into this device?
Hi there, you can just add it with the water, but do not forget to rinse your machine on a weakly basis. :)
This is a waste of water. In order to wash it (which is all the time in the water) you have to use water :D and SOAP!!! It is ridiculous!!!