Using 3 day shipping when first staring is the best. Why? Maybe you you don’t have the right box size, or packing materials, what ever. You have that handling time. But remember this one thing "under promise and over perform." If you ship the same day your item was purchased and send it off that day, the customer is always surprised when they get it early. Buy doing that you have over performed what was promised. And your reviews will reflect that. Of course packing properly and all that too.
yes and if you dont see oder right away ,you are gone on vaction,storm or something and you dont ship on time they will penalize you with 'underperformance"
Scott, I have been using Ebay since 1998 but just started "reselling" in 2023, I love watching your instructional videos to refresh my memory and make changes to my selling practices. I appreciate your precise and no nonsense explanations, beginners are fortunate there are folks like you having their backs. ♥
I wish we could give you some kind of award for making these videos. I had my 1st ebay sale today. A trading card. I made about 20 drafts of the listing because I had no idea what I was doing. I watched dozens of videos on how to post, how to ship, etc. When it sold TODAY i was terrified lol. I got to the customs form part of the sale, had no idea what to do. HS Tariff code?! WTH is that? Your videos have helped me so much. I'm trying to get some additional income for my family during these hard times and your videos are helping me greatly. Thank you so much
Shipping has been the most intimidating part of reselling for me. Thank you so much for your video! It has been the best at explaining the process clearly.
I include free shipping, (and 1 day) I think it helps get a top seller badge, and if you get multiple orders you can really save some money. If shipping wasn’t included, for multiple orders people would expect combined shipping costs.
I sold on eBay from 2005 to 2011. I just started back a few months ago. A lot has changed so this video as well as others you've posted have been very helpful. Thanks.
Thank you for this video. I'm new to ebay. Not a full time seller, but part time. I was struggling g with shipping and not familiar with the eBay shipping label. I was scared that it'd cost a lot more.
Holy GEEz. this is one of the most informative videos i found about ebay selling. This is one of my biggest fears of selling. Second being returns and subsequent negative feed back. Thanks for not being word soup or asmr.
Excellent video. I wish I had it when I first started. Learned from a lot of mistakes initially. If you sell on other platforms I would love to see you show the differences with the shipping in each. They all are set up differently and it helps others to know the differences. Mercari has me confounded with their rates. I changed everything to free shipping and up charged the prices because it wasn’t making sense to me Thanks for your excellent informative videos. ❤
Thank you! This is great. I’ve only been selling for 2 weeks and have just 9 sales, but on the very first sale I was shocked to discover that my buyer had selected Priority when I was planning to ship Ground Advantage. This and the shipping policy videos are perfect so I can quickly stop my leaks 😊
@@TheChaChingKing thank you! I’ve been researching my comps on eBay and watching/listening to videos like yours for two months before I started listing. I’m aiming for slow and steady 🙂
I have a few things to add. If you're selling books/CDs/DVDs Media Mail is not insured (hence the lower rates). When I ship CDs I sandwich them in cardboard in a bubble pouch for extra protection. The plastic jewel cases can be broken. You can schedule a USPS pickup at your home online, except for media mail. If I catch my mail carrier when he gets here I just hand over smaller media mail in person. If you need shipping labels immediately the post office has the 8.5 X 11 double labels for domestic shipping and they don't charge sales tax as they're a federal facility.
THANK YOU for another great video! Your explanations are always clear and helpful to so many! We live in the North Eastern US. I would love to try to come up with a flat rate for my items under 12oz but prices can vary so much due to being far from many states. I tend to get a lot of buyers from West Coast. Flat rate probably not an option for me? Appreciate your thoughts!
That's definitely harder. You could set the flat rate at the CA destination. You'd always have the option of refunding the difference if it was way off. As long as that shipping rate wasn't so high that it killed your sales. Thank you for the kind words!
Great video I’m new to your channel ! We use to be power sellers on eBay back in the early days of eBay and have about 3500 100% feedback with 4200 items sold but we have been out of it for years and are jumping back in. Thanks for all of your help ! Just listed the first item after I watched your shipping video. That’s the part I worried about the most. Thanks again !
I’m in Hawaii, so I’m already far from the US continent. I think flat rate (probably not priority) ground advantage makes sense. But I might do free shipping knowing my item has to include shipping. What do you think? This is scary, but I think you’re right - a little experience will lead to confidence. Thank you for this!
If you do flat rate or free shipping from Hawaii, I'd probably use a shipping calculator and use something like New York as the destination. That should give you a number that's pretty close to as expensive as it would get. And, of course, compare the USPS Priority Flat Rate options, too. Use things like the padded flat rate envelope and see how much those would cost.
Im about to start selling a pretty large collection of toys. I know I may be over preparing but ive spent a few months just planning out photos, packaging and storage. I decided to go with recording everything in a spreadsheet, documenting the photos, weight and assign everything a unique ID number. Ill add items to the spreadsheet as I photo and tag them with an Identifier. Ill pre pack immediately after photos are taken, match the ID number to the boxes and store my packed items in a tote so they can ship immediately when sold without having to pack orders on the fly. If people buy a bulk lot then I just put those smaller boxes in a larger box. Now I just need the time to implement any of that. 🤣🤣
I'm just not that organized. LOL It would definitely make shipping easier. The only thing to plan for in this scenario is customer questions. If the packages are sealed and you have to take it out...that's a pain. I know from experience. So, when I do pack things up, ready to go, I never seal them anymore.
Here is my most recent one. The process for creating a second account is no different that your first account. Also, I have spoken to eBay about whether or not creating a second (or third) account is an issue. As I understand it, there is no problem with it as long as it isn't being done to circumvent something like a seller's block or an account suspension.
I love your videos!! This was one of the most informative videos about shipping. I was pulling out my hair, losing dollars because of shipping! Thank you and keep them coming.
Thanks for the video. Does anybody ever come back to you and argue they paid to much for shipping? (Meaning you charged for 8 x 8 x 8 box, but you sent it in a 8 x 4 x 4 box instead and shipping was cheaper of what you charged them).
No, I don't ever get that. I don't display the cost on the label. And, if the weight was the same, an 8x8x8 box doesn't cost any more to ship than an 8x8x4. The size of the box can make a box difference once you pass up one cubic foot, though. Probably the biggest reason I don't get that is because, if the charge was much more than the cost of shipping, I typically refund the difference without the customer ever having to ask.
Another question sir - As a seller would it be bad to change the calculated shipping rate to STANDARD so buyers don’t get a discount on shipping? Also what about handling fee? Is that bad?
Hey Scott thank you for your service. May God bless you. You help alot of ppl by making this video. Im a new reseler here i just sold 3 items on ebay. I just started last month and i have concerns about shipping and how to print the shipping label. I was little bit discouraged because it seems i have only three sold items within a month i was thinking that what am I doing wrong on listing? Or my pricing maybe its so high but today i sold my third item and i was so glad. Thank you for your video.
When you're first starting out, it so hard to focus on what didn't sell instead of what did sell. There's a reason those three items sold. As you keep listing and figuring out what works best for you, you will continually improve your own sell-through rate. Focus on continuing that learning process because it's more important than any individual sale. AND CONGRATS ON THE SALES! While others may still be thinking about starting, you've already begun!
As others mention- yes shipping is very intimidating for whatever reason. I have a gigantic stack of things I need to list, and have been doing anything and everything to fix up my office area including making a light box, procrastinating because of shipping 😅 I have a huge box of Xbox games to start with… then on to all the random stuff.
Newby here, thank you very much, learning. I wondered about, dealing with return issues and examples on you tube of depleted bank account or balances due to "processing errors".. thanks👍 oh and on your example setting box to $0.00 what free tick box for. Thx
Hi, Scott. You have great tutorials and shipping. And posting doesn't bother me. I am considering getting an account with eBay and starting to sell. What I do not understand is how do I set up my payment account to receive payments? I don't find that tutorial and in you're a channel.
Love your explanation for mailing and we are going to use ebay for our labels BUT, just how do you 'get' the label? email? I have a 4 X 6 thermal label printer. What size will ebay labels be?
You simply pay for and print your labels when you ship on eBay. You print your label from within the website. You set the image to 4X6 and print directly to your label printer.
Love the video, great information. I was a seller 30 years ago. Now retired, I decided to unload some of the items I've collected over the years. I thought the best way to establish some good feedback was to first start as a buyer. I need some feedback on the feedback aspect of Ebay. I have paid for all my items within minutes of auctions completing. I have been "stiffed" on two of my purchases by the sellers not providing feedback. I believe this is being done to ensure they garner good feedback prior to issuing mine. I have only sold one item so far, but once the buyer paid, I immediately gave good feedback. I now have a policy as a buyer that I will not issue feedback on items until I receive mine first. Your thoughts are greatly appreciated, as are the thoughts of any other sellers willing to chime in.
I have asked for for feedback from sellers as needed and always with a kind note that I'm happy with my item and had left them feedback. It worked every time. I'd think it helps when selling to have as much feedback as possible, even if as a buyer. Just to rack up my number of reviews, I'll skip a trip to the store for something I need and instead get it off eBay.
@@sammott8557 thanks for the advice. I still feel the onus is on the seller to provide feedback once an item is paid for. I have sold a few items, the first thing I do is send the buyer a quick "thank you", then immediately post positive feedback. I have gotten very good results doing this. I am in no mood to chase after feedback from sellers. Now I wait for my feedback first.
Hey Scott, As a new ebay seller I'm looking at selling some VHS format exercise videos and was wondering whether you have any videos showing best practices for packing and shipping them. Love your channel.
Could you just print out each shipping policy you have with the corresponding shipping service and what type of item goes in what bag or box? I am trying to start listing hard goods, pictures, ceramics, pottery, lamps, etc. Thank You!!!!
I'm not sure I understand. Are you wanting me to type up all of my policies and what we ship with each one? That would be a monumental task. The ones I covered in this video probably constitute 75% of everything we do. The rest is one-off stuff.
Sadly, there aren't many. In my opinion, one of the most watchable Canadian reselling channels right now is Thrift Onfire. www.youtube.com/@ThriftOnfire
You would still pick the same shipping method, but purchase your label wherever. If you do, just make sure you get the tracking numbers uploaded to eBay.
Yes, if you are going to use other services, you could make a shipping policy for ECONOMY SHIPPING and charge an amount that would give you options. For example, I have one that says 8 pounds and economy shipping with a larger box size. I think I've charge $17.99 for that one. I didn't name a specific shipper. It give me a shipping option that allows me to choose a shipper based on cost for heavier/bigger items.
I have some existing shipping policies but when I created new ones, it skewed my old policies and moved all my listings around to the incorrect policy. Still trying to figure out how to work it out. It is a defect on eBay that others have complained about as well. Just something to keep in mind for others
Generally speaking, I use the outside dimensions of the mailer plus the thickness. For example, for a 10x13 poly mailer, the first 2 measurements are 10X13. Then, I enter the maximum thickness of the package after I've inserted the item into it. So, a pair of jeans might end up being 10X13X4. A t-shirt might be 10x13x2. Does that help?
Hi Scott thanks for your helpful channel. I am having a terrible time getting my packages shipped. For some reason eBay has stopped giving me the opportunity to get a QR CODE for the post office. I don't have a label printer yet, don't have any availability in this area, my sales are increasing have 5 packages to mail, was talking with eBay assistance who said I need to void label went into seller hub saw that it said no on QR CODE, don't have a store just senior wanting to be part time but can't get them to void label and give me a QR CODE 😢 I only have android phone to work with, have spent hours trying to figure out what and how to talk to assistant again. Don't have health or time for full time, I just want a QR CODE for my packages so I can mail them help. How do you void labels and do I have to do it for each one. Can you change policies if you don't have a store !!!! Oh my why is this so hard😢❤
I haven't voided labels from my phone. On the computer, I go to orders, select the one I want to void, click the down arrow, and select void. I'm not sure how you'd do it on your phone. Reach out to eBay on Facebook. They are typically really responsive.
Are you going to do an update on shipping now that calculated shipping has been discontinued? Also, how to figure the cost of shipping for the various weights?
Are you referring to the calculated shipping discount being passed on to the buyers? I will definitely add that info when I redo this shipping video. I did do an updated video recently about how to figure out how much to charge for shipping. I think eBay updates the platform every time I put out a video. LOL :-) ua-cam.com/video/-ke0AK7vE5E/v-deo.html
@@TheChaChingKing Thank you so much. I did not know about eBay shipping calculator. I was under the impression that eBay was doing away with calculated shipping. I like flat rate shipping .I sell mostly sewing patterns, easy. But what if I have a 3 pound item going out? Calculate to NY? I love your videos.
Just make sure you have the box and everything ready. That way, you can enter the correct weight and dimensions. Then, if you are unsure, ship it via calculated shipping and really reduce your risk.
I would use a Priority flat rate when it's an expensive item. It's a bit faster and a bit easier trip. So, if I was shipping a $150 jacket, I'd probably use Priority.
Nice video but can you also make small clip or explanation video how you give it to usps or any other shipping method physically and how it works how they charge it. Thanks ❤
I have videos showing me dropping off the items. BUT, once you've bought your label from eBay and put it on your package, you aren't paying the post office anything else. The money they charge for shipping comes out of the money you paid for the label. So, you aren't giving them anything else when you drop it off. You just drop it off.
Don't know if everybody has this service but I have the post office pick up at the house. I get the order, I package it up, I put the label on it and schedule USPS pick up online. I place it on my front porch and when the mailman comes, package gone. Saves me from having to drive to the post office and drop it off.
so you have to weigh every item you list on ebay so you can use that weight when making your shipping policy, correct? So if you have an item under 15 ounces can you just put "calculated Ground Advantage USPS under 15 ounces" in your ship policy title box and then choose calculated ship without measuring the package? that would make your listing show that the buyer would have to put their zip code into the box on their end so they can figure out the ship cost for them?
Yes, you could absolutely do that. In fact, one the rare occasion that I use calculated shipping, I use a standardize weight that I know it will fall under.
When you talk about Flat Rate Shipping for small, med and lg boxes, how much do I charge? Is it calculated? I know you said the envelopes are $8.99, but not sure about the boxes. Thanks!
Keep in mind that shipping prices change all the time. The medium flat rate boxes have been discontinued. This video is a little bit older. I made a video more recently that shows how to determine your shipping prices.
Great video Scott, thank you. How do you list the majority of your stuff? As a buy it now price or an actual auction. This was always our dilemma for the couple of months we did it years ago.
We do 99% of our items as buy-it-now. The only time I run an auction is when I know the minimum it will bring, but I don't know the ceiling. Something highly sought after and very rare. Otherwise...buy-it-now.
Thank you gor your video!!!! I cleaned out the attic and have actually sold 2 of the items that I listed!!!! My question is this- the shipping label has my name and address on it. Is there any way to remove at least my name? Thank you❤
In my last video, at the 22 minute mark, I show you how to change your name on there. You can literally change this to anything you want. So you could take your last name out or use a business name. ua-cam.com/video/c6HodF9Dh0s/v-deo.html
I've sent out over 17,000 packages and never sent a packing list. And, no one has ever asked me. So, as far as I'm concerned, putting one in isn't necessary. 😀
@@TheChaChingKing thank you! I've been wondering this ever since I started selling about two and a half years ago, I have watched many of your videos and never heard you mention one! Thank you for all your information!
I recently created a snail mail shipping preference for .73 cents & now that’s the only option I see for shipping but I’d like to also see the list of shipping options for other listings I use to see before doing so, how do I get back to that & still keep the preference I created? HELP!
That's odd. Are the others gone from your shipping preferences? If so, create another one and make sure you have two. If not, contact eBay on Facebook. If they somehow got deleted, you may have to recreate them.
The thought of selling on eBay has been completely overwhelming for me but your videos are great and you teach very well. I do have one question though. If I wanted to list as shipping free, would I still have to mess with shipping policies? and if so, what do I have to do?
You can still create one for Free Shipping. I did make a video for making one for Ground Advantage. The steps are very similar regardless of the shipping method. ua-cam.com/video/EODgaSNx0Ew/v-deo.html
Scott, I bought a Rollo label printer, tested it fine, but when I purchased the ebay label, it printed out sideways on the 4x6 label. Trying to find a fix but haven’t yet! Thank you! 🌺🎉
I had to do a couple of things. First, make sure you have it set to 4x6 labels on the computer AND in eBay. @Rollo is really responsive if you have a question, too.
Once eBay decides that you are eligible for their International Shipping, your eligible items will be included automatically. Since you are only shipping the items domestically and eBay handles everything else, I can't see a reason for me to turn that off. You can opt out of it, however. Go to the drop down menu in the upper left corner. Click on ACCOUNT SETTINGS. From there, click on SHIPPING PREFERENCES. There is a place on that page to opt out of eBay's International Shipping program.
How do I ship magazines, books and paper materials? Also I recently sold a small hoodie zippered jacket and it charged my customer $18.02 and my cost was $13.92 from AZ to NY. I used a poly bag which was 10x12. I am stunned that it cost that much to mail this pkg which weighed 4 ozs. Anyway, shipping is still a hard one for me but I'm pushing thru it even though it still scares me. I just don't really understand the best way to ship things but I'll get it worked out. Love all your videos and your willingness to share all your info. Thank you.
I have a video on media mail that is applicable to books and paper. But, for the most part, you could put Ground Advantage on almost every item and be ok. Even a padded flat rate envelope would be cheaper than what your customer was charged. But it will get easier. You can do this
I am just getting my ebay account setup and getting ready to list. I also just setup a separate bank account just for ebay business transactions. How much do you recommend of money in your account for covering charges like shipping and labels? How do you know what to price for shipping when listing an item if you are not yet sure the weight of the box? Does the ebay shipping calculator help with that?
The shipping calculator is really helpful. Use a zip code on the calculator that is far away from you. You need to know how much it weighs packaged up, too. That will get you very close. You don't need much for shipping. Even if you had to ship 10 packaged at $10 each before your money is deposited, you shouldn't need much more than $100.
I've been watching your videos for few days now and have learned a lot!! I'm new to Ebay selling and have encountered something I can't find a solution to... selling multiples of the same item with calculated shipping. I make soap. The soap comes in about 20 fragrances. Each bar of soap weighs 4.5 oz. When setting up the calculated shipping, it asks how much does one bar of soap weigh and the dimension of the package I'll be shipping it in. If I sell 1 bar of soap it gets shipped in a poly mailer weighing 5 oz. for XX dollars. If I sell 4 bars of soap it weighs 18 oz and gets shipped in a box. The 4 bars weigh more than the one bar. How does Ebay figure out the calculated shipping charge for the multiple soap bar order and charge the correct shipping fee?? Thank you. If you can't respond, I certainly understand. I've searched Ebay's help but to no avail. Ebay shipping seems to be set up for singular sales, not multiples of the same item. I'll keep looking for an answer :)
What I would do is up your charge for each additional piece in a way that covers the extra weight by the time you get to the 4th bar. If it's going to run 75 cents more for the 4th bar, raise each bar's shipping cost by 25 cents. Does that make sense?
I had no idea business policies was even a thing so your video is super helpful. Unfortunately I don’t have the option the add a cost to ship like you do (next to the services drop down). This seems odd…is there something else I’m supposed to do?
@@TheChaChingKing maybe. I must have missed a step while trying to do my own while watching your video. I’m betting it’s operator error 😅 Thanks for replying!
Great Video! Lots of helpful tips. But I have a question: If you are never late in shipping, does that mean that you have to assign someone to handle shipping of an item if you go on vacation? How does that work?
I love your videos and have learned a lot but still having a hard time getting started. Shipping scares me! I think I am confusing what I will charge the customer for shipping and what I will actually pay eBay for shipping So I can set up flat rate to charge the buyer and it may cost me less or more when I pay for the eBay label. Or, I can do calculated shipping and charge a little bit more added to the actual shipping to cover my supply costs and the total of those two amounts will be both what I charge the buyer and what I pay eBay? Is that correct? Thank you for all of your practical, no-fluff content!
If I use ground advantage will the shipping fee be charged/deducted through the item i sold through ebay or do i have to pay upfront for shipping at Usps. 2 years ago i sold something and i chose usps ground, I think it was parcel select ground ( i just remember it saying ground) as it was the cheapest way to send item and when I got the the post office to scan my QR code and get a label i had to pay for the shipping upfront from my pocket. It happened 2 different occasions using ground. It wasnt deducted from the item i sold. I had to pay at the usps store for the label. I haven't done ebay in 2 years and there's been changes. Im a bit lost at the moment. Thannk u in advance.
Interesting. If it's worth selling, I'm ship it in something insured. So, Ground Advantage or Priority. If it's under $20, I'd ship it with eBay's Standard Envelope. Coins are allowed for that.
Hi Scott, I am having serious trouble with eBay not sending me a QR CODE. They are sending shipping label when I don't have a label printer yet, has taken days to get them to correct , which delays shipping to my customers. They are interfering with my business. Forcing me to get a label printer when my sales are increasing, I don't have a computer just my phone ( android) great positive feedback, what printer should I use. Not much available in my area, but afraid, my business is going to suffer, with the trouble eBay not sending me a QR CODE, for my packages. Really would prefer to be able to get QR CODE. BUT want to provide excellent service for customer thanks for your help ❤they don't even give me the choice after the first selection, just send shipping label to my phone after third package I sent have had to fight about all package s to get QR CODE, While my customer has to wait for their package and extra 2 days thanks again
You have to specify that you want a QR code before pay for the label. That said, you just need to make sure you get a label printer that can use either Bluetooth and/or WiFi. You'll need that to be able to print the label from your phone. I straight up love my Rollo. But bothe the Jadens and the Munbyn work great.
why is it necessary to create a shipping policy when ebay already has options there to select calculated or flat rate? I don't understand the purpose of creating a shippinng policy.
It truly depends on what you are selling. I keep three sizes all the time. 6X5X5. 8X8X4 And an 12X9X3. I use the 8X8X4 ALL the time for hats and everything else. But, it really does matter what you sell.
Hi Scott, I followed along with your video and set the same shipping policies as you showed. I then came across the USPS Postal Explorer that lists shipping rates. Sadly, I am more confused than I was before. It tells me that a flat rate envelope 12.5 x 9.5 is 9.85. It also states that USPS Ground Advantage-Retail charges from $5 to $8 for under 1 lb (I assume this is for calculated). I am confused where the $5.99 came from. I am guessing it comes from experience of shipping things? Also, can you tell me the difference between retail and commercial? I can't find a definition of terms on the Postal Explorer. I also want to say thank you so much for what you do, your experience and knowledge are priceless, thank you for sharing, you are much appreciated!
Yes, the $5.99 is just a guesstimate on my end. I should have been clearer. With my flat rate prices, I just try to get relatively close. If it's a little bit high or low, I don't worry about it. Does that make more sense?
I haven't started selling yet but plan on it, so I appreciate your videos so much. I am a little lost on the section where you mention 'mistakes'. How is there a possibility of overpayment/underpayment?Thanks.
Let's say I ship an item and I pay for 12 ounces. But it actually weighed 15 ounces, and I had just messed up. I would have underpaid for shipping. By the same token, let's say the package was 12 ounces, but I accidentally typed 21 ounces. I would have way overpaid.
Thank you for explanation!@@TheChaChingKing Follow-up question: Who is catching the weight difference - USPS? Do they in turn charge or refund the difference to Ebay who then passes it on to you?
New to shipping and a bit intimidated . So if I purchase my label through eBay store , does that label have a tracking number ? If so can I just drop the package (item sold) in the inside P.O. Box store ..depository slot opening by the Kiuock ? Instead off getting in huge lines to be face to face with po office attendant . My thinking the personal in the back working will pick all boxes in that slot and do the legistic of tracking !? Am I correct or not ? Thanks
When you buy your label on eBay, the tracking is included automatically. Then, once you've printed that label, your package is ready to be dropped off at any USPS location. No waiting at all.
Thank you sir ! That makes it more appealing ! Therefore you can drop it off at any time off day ! Avoiding the rush to the post office official time .
I don’t understand where you get the cost you got for the price of shipping. Also I don’t understand of how to use the priority boxes you get from USPS. How do you figure the cost of does eBay figure that? This is so confusing because I don’t know how you can determine the cost of the box and packing when first listing the item. What if you weight the item with one box and when it comes time to ship you have to use another size? I still don’t understand why all these shipping policies either. Just makes no sense to me how to ship something.
I know. It seems overwhelming. Shipping is a lot like driving. When you first get behind the wheel...it's a lot. But it gets easier and easier. I have a good idea what my items cost to ship just from experience. I've shipped enough stuff that I have a pretty good idea what it'll weigh and cost when it's ready to go. You CAN let eBay figure out the cost for you by using calculated shipping. If you use that, go ahead and have your item packed in it's shipping material before you weigh and measure it. Then, it'll be more accurate. USPS Priority is just a service that the post office offers. If you are using that shipping service, you can use the free Priority materials. There are two types of Priority materials. There are the boxes and envelopes that have to be weighed to figure out how much shipping will cost. And there are some "flat rate" ones that will cost the same no matter how much weight you pack into it. As far as using a different box and that changing the weight, I always round-up the weight when I'm shipping. So, if the box is slightly different, it doesn't have a big impact. I hope that helps a little.
You can do that. You'll need to upload your tracking to that item as soon as you get home. But keep in mind, you're going to pay much more for every single label doing that. You get rates that are very close to commercial rates (big discount) when you buy your label through ebay.
Quick question I am confused on flat rate boxes. Like I ordered some from usps but it looks way more expensive to use them rather than use other boxes and go by weight. How does this work? Like I could use a random box and weigh it and it ships for 7 bucks rather than ehatbit says on here for a small flat rate box would make it 10 bucks instead please help??
I think you are looking at it exactly right. Flat Rate boxes are not always a good deal. It really depends on the weight of the item being shipped. If it's not a heavy package, Flat Rate will almost always be more expensive. But, if you were shipping a weight set in a Flat Rate box, it would probably be a heck of a deal. A lot of people use them because it's easy, not because it's cheaper.
@@TheChaChingKing Gotcha thanks l actually just ordered the mailers you use so I can ship my shirts in those rather than the flat rate boxes bc it was all I had noe I can charge way less for shipping. If it wasn't for your channel I probably wouldn't have made my first couple of sales you have amazing tutorial videos that have help me get started
Can you please give a link for box supplies? I know you linked the USPS but in a previous video you stated usps boxes are not to be used for resale. This is the one thing that continues to baffle me. Thank you.
The USPS Priority boxes can be used to ship the items that you've sold. BUT, they can only be used if you are shipping with USPS PRIORITY mail service. You can't use them if you ship with Ground Advantage of another carrier. Just Priority mail. Hopefully, that's a bit more clear. If not, I'll try again. :-) I'll put the link I have for some plain boxes at the bottom of this. I have to (by law) include the disclosure. It's an affiliate link. You could also just search the title I've given you and avoid an affiliate link if you choose. No harm no foul on my end. Disclosure: Some of the links below are Amazon affiliate links. This means that, at zero cost to you, I will earn an affiliate commission if you click through the link and finalize a purchase. As an Amazon Associate I earn from qualifying purchases. Remember what I said in the video, don't buy ANYTHING that you don't have to. amzlink.to/az0Xcz4L49tWO AVIDITI Shipping Boxes Flat 8"L x 8"W x 4"H, 25-Pack | Corrugated Cardboard
I purchased a bicycle rack from Amazon, it arrived with no extra box. In the event I re-sell the bicycle rack on eBay, do I need to put that inside another box? Thank you for all of your helpful tips and information.
Using 3 day shipping when first staring is the best. Why? Maybe you you don’t have the right box size, or packing materials, what ever. You have that handling time. But remember this one thing "under promise and over perform." If you ship the same day your item was purchased and send it off that day, the customer is always surprised when they get it early. Buy doing that you have over performed what was promised. And your reviews will reflect that. Of course packing properly and all that too.
Amen. It's just such a stress reliever. You have time to get things together. You can ask someone a question. You've got time to think.
yes and if you dont see oder right away ,you are gone on vaction,storm or something and you dont ship on time they will penalize you with 'underperformance"
Scott, I have been using Ebay since 1998 but just started "reselling" in 2023, I love watching your instructional videos to refresh my memory and make changes to my selling practices. I appreciate your precise and no nonsense explanations, beginners are fortunate there are folks like you having their backs. ♥
That is such a nice thing for you to take the time to say. I appreciate you.
Same.
I wish we could give you some kind of award for making these videos. I had my 1st ebay sale today. A trading card. I made about 20 drafts of the listing because I had no idea what I was doing. I watched dozens of videos on how to post, how to ship, etc. When it sold TODAY i was terrified lol. I got to the customs form part of the sale, had no idea what to do. HS Tariff code?! WTH is that?
Your videos have helped me so much. I'm trying to get some additional income for my family during these hard times and your videos are helping me greatly. Thank you so much
If I can help someone take control of their financial situation, that's all the award I care about. I genuinely appreciate you.
Scott, thanks for sharing this info. Your videos have helped me get started selling on EBay. You have a gift for helping others .
I truly appreciate that.
Shipping has been the most intimidating part of reselling for me. Thank you so much for your video! It has been the best at explaining the process clearly.
Glad it was helpful!
I include free shipping, (and 1 day) I think it helps get a top seller badge, and if you get multiple orders you can really save some money. If shipping wasn’t included, for multiple orders people would expect combined shipping costs.
All true. 100%
I sold on eBay from 2005 to 2011. I just started back a few months ago. A lot has changed so this video as well as others you've posted have been very helpful. Thanks.
I hope it proves helpful if you start back up. 😀
So it would seem then that setting a custom preliminary shipping policy overrides all package dimension/weight fields.
Outputting a set ship value.
Thank you for this video. I'm new to ebay. Not a full time seller, but part time. I was struggling g with shipping and not familiar with the eBay shipping label. I was scared that it'd cost a lot more.
It is definitely cheaper to buy your label on eBay than at the post office. Ebay has negotiated much better rates. It will get easier. It really will.
Thanks, Scott! Love to you & Melody ❤🕊
Holy GEEz. this is one of the most informative videos i found about ebay selling. This is one of my biggest fears of selling. Second being returns and subsequent negative feed back. Thanks for not being word soup or asmr.
LOL "word soup" I appreciate that. I really am just trying to make videos that people find helpful. So, you comment is very encouraging. Thank you.
I don't sell high volume. Don't own a printer. I was hand writing the labels at first but finally figured out how to do the QR code. Super easy.
I first used the QR code on a day that my electricity was out. I was able to make my shipments on my phone using the QR codes!
@@TheChaChingKing And I love that I don't have to manually fill in the tracking number!
Excellent video. I wish I had it when I first started. Learned from a lot of mistakes initially. If you sell on other platforms I would love to see you show the differences with the shipping in each. They all are set up differently and it helps others to know the differences. Mercari has me confounded with their rates. I changed everything to free shipping and up charged the prices because it wasn’t making sense to me Thanks for your excellent informative videos. ❤
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That's a video I made showing the shipping process on several different platforms. :-)
Finally listed my first item 😀 Your video has helped so much!!! Thank you a bunch 👍👍👍👍😀😀😀
Look at you go! You've got this!
Thank you! This is great. I’ve only been selling for 2 weeks and have just 9 sales, but on the very first sale I was shocked to discover that my buyer had selected Priority when I was planning to ship Ground Advantage.
This and the shipping policy videos are perfect so I can quickly stop my leaks 😊
9 sales in your first two weeks!?!? That is awesome! What a great start/ Thank you for the kind words. :-)
@@TheChaChingKing thank you! I’ve been researching my comps on eBay and watching/listening to videos like yours for two months before I started listing. I’m aiming for slow and steady 🙂
I have a few things to add. If you're selling books/CDs/DVDs Media Mail is not insured (hence the lower rates). When I ship CDs I sandwich them in cardboard in a bubble pouch for extra protection. The plastic jewel cases can be broken. You can schedule a USPS pickup at your home online, except for media mail. If I catch my mail carrier when he gets here I just hand over smaller media mail in person. If you need shipping labels immediately the post office has the 8.5 X 11 double labels for domestic shipping and they don't charge sales tax as they're a federal facility.
Great reply. Thank you!
THANK YOU for another great video! Your explanations are always clear and helpful to so many! We live in the North Eastern US. I would love to try to come up with a flat rate for my items under 12oz but prices can vary so much due to being far from many states. I tend to get a lot of buyers from West Coast. Flat rate probably not an option for me? Appreciate your thoughts!
That's definitely harder. You could set the flat rate at the CA destination. You'd always have the option of refunding the difference if it was way off. As long as that shipping rate wasn't so high that it killed your sales.
Thank you for the kind words!
Bought two OffNova printers for each computer. Excellent price and no issues.
I may have to try one. I'd like to find a cheaper alternative for new resellers.
Great video I’m new to your channel ! We use to be power sellers on eBay back in the early days of eBay and have about 3500 100% feedback with 4200 items sold but we have been out of it for years and are jumping back in. Thanks for all of your help ! Just listed the first item after I watched your shipping video. That’s the part I worried about the most. Thanks again !
I bet it won't take you long to adjust at all! You've got this
I’m in Hawaii, so I’m already far from the US continent. I think flat rate (probably not priority) ground advantage makes sense. But I might do free shipping knowing my item has to include shipping. What do you think? This is scary, but I think you’re right - a little experience will lead to confidence. Thank you for this!
If you do flat rate or free shipping from Hawaii, I'd probably use a shipping calculator and use something like New York as the destination. That should give you a number that's pretty close to as expensive as it would get. And, of course, compare the USPS Priority Flat Rate options, too. Use things like the padded flat rate envelope and see how much those would cost.
@@TheChaChingKing I will! Thank you for your advice!
Thank you for all your videos. Im using what I learned from your videos to properly setting up my store. will be live on 4-15-24
You've got this!
Im about to start selling a pretty large collection of toys. I know I may be over preparing but ive spent a few months just planning out photos, packaging and storage. I decided to go with recording everything in a spreadsheet, documenting the photos, weight and assign everything a unique ID number. Ill add items to the spreadsheet as I photo and tag them with an Identifier. Ill pre pack immediately after photos are taken, match the ID number to the boxes and store my packed items in a tote so they can ship immediately when sold without having to pack orders on the fly. If people buy a bulk lot then I just put those smaller boxes in a larger box. Now I just need the time to implement any of that. 🤣🤣
I'm just not that organized. LOL It would definitely make shipping easier. The only thing to plan for in this scenario is customer questions. If the packages are sealed and you have to take it out...that's a pain. I know from experience. So, when I do pack things up, ready to go, I never seal them anymore.
Hi Scot. I just posted my first listing on ebay. Your videos have been priceless. Thank you... Thank you for all the great info and tips.
Congrats on getting started! I appreciate the kind words, too.
I’m just getting back to selling . Your video is a big help.
Here is my most recent one. The process for creating a second account is no different that your first account. Also, I have spoken to eBay about whether or not creating a second (or third) account is an issue. As I understand it, there is no problem with it as long as it isn't being done to circumvent something like a seller's block or an account suspension.
I love your videos!! This was one of the most informative videos about shipping. I was pulling out my hair, losing dollars because of shipping! Thank you and keep them coming.
Glad it was helpful!
Thanks for the video. Does anybody ever come back to you and argue they paid to much for shipping? (Meaning you charged for 8 x 8 x 8 box, but you sent it in a 8 x 4 x 4 box instead and shipping was cheaper of what you charged them).
No, I don't ever get that. I don't display the cost on the label. And, if the weight was the same, an 8x8x8 box doesn't cost any more to ship than an 8x8x4. The size of the box can make a box difference once you pass up one cubic foot, though. Probably the biggest reason I don't get that is because, if the charge was much more than the cost of shipping, I typically refund the difference without the customer ever having to ask.
Another question sir - As a seller would it be bad to change the calculated shipping rate to STANDARD so buyers don’t get a discount on shipping? Also what about handling fee? Is that bad?
Thanks for this! I mostly sell trading cards and I had no idea I could set a policy for shipping to select so that'll save me a lot of time.
Hurray! I hope it proves helpful.
Hey Scott thank you for your service. May God bless you. You help alot of ppl by making this video. Im a new reseler here i just sold 3 items on ebay. I just started last month and i have concerns about shipping and how to print the shipping label. I was little bit discouraged because it seems i have only three sold items within a month i was thinking that what am I doing wrong on listing? Or my pricing maybe its so high but today i sold my third item and i was so glad. Thank you for your video.
When you're first starting out, it so hard to focus on what didn't sell instead of what did sell. There's a reason those three items sold. As you keep listing and figuring out what works best for you, you will continually improve your own sell-through rate. Focus on continuing that learning process because it's more important than any individual sale.
AND CONGRATS ON THE SALES! While others may still be thinking about starting, you've already begun!
As others mention- yes shipping is very intimidating for whatever reason. I have a gigantic stack of things I need to list, and have been doing anything and everything to fix up my office area including making a light box, procrastinating because of shipping 😅
I have a huge box of Xbox games to start with… then on to all the random stuff.
I genuinely understand. Shipping gets much easier with even a little bit of experience.
Thank you for these videos, so helpful !!!
You're so welcome!
Can you go back in and just change the name of the shipping policy without editing the entire policy ?@@TheChaChingKing
I just love you guys! youre so thoughtful for newbies. Thanks for every single video!!!
I really appreciate that.
Thank you so much for this video! Shipping has been so intimidating 😮💨
It is intimidating, and you're not alone in that feeling. BUT, experience will help with that feeling very, very quickly.
You need to make an update of this video. The screens have changed on eBay. I can't find where I can put my handling time.
Newby here, thank you very much, learning. I wondered about, dealing with return issues and examples on you tube of depleted bank account or balances due to "processing errors".. thanks👍 oh and on your example setting box to $0.00 what free tick box for. Thx
I hope it proves helpful. I appreciate you taking the time to watch and comment!
Hi, Scott. You have great tutorials and shipping. And posting doesn't bother me. I am considering getting an account with eBay and starting to sell. What I do not understand is how do I set up my payment account to receive payments? I don't find that tutorial and in you're a channel.
I'll see if I can find what I have for you. I know I covered it once.
Your videos are always so helpful! Thanks Scott!
I'm still learning how to create videos, but I feel like they are improving. So, thank you!
Love your explanation for mailing and we are going to use ebay for our labels BUT, just how do you 'get' the label? email? I have a 4 X 6 thermal label printer. What size will ebay labels be?
You simply pay for and print your labels when you ship on eBay. You print your label from within the website. You set the image to 4X6 and print directly to your label printer.
Love the video, great information. I was a seller 30 years ago. Now retired, I decided to unload some of the items I've collected over the years. I thought the best way to establish some good feedback was to first start as a buyer. I need some feedback on the feedback aspect of Ebay. I have paid for all my items within minutes of auctions completing. I have been "stiffed" on two of my purchases by the sellers not providing feedback. I believe this is being done to ensure they garner good feedback prior to issuing mine. I have only sold one item so far, but once the buyer paid, I immediately gave good feedback. I now have a policy as a buyer that I will not issue feedback on items until I receive mine first. Your thoughts are greatly appreciated, as are the thoughts of any other sellers willing to chime in.
You can always ask them to leave you buyer feedback, too.
Thank you for the kind words! I hope you are wildly successful.
I have asked for for feedback from sellers as needed and always with a kind note that I'm happy with my item and had left them feedback. It worked every time. I'd think it helps when selling to have as much feedback as possible, even if as a buyer. Just to rack up my number of reviews, I'll skip a trip to the store for something I need and instead get it off eBay.
@@sammott8557 thanks for the advice. I still feel the onus is on the seller to provide feedback once an item is paid for. I have sold a few items, the first thing I do is send the buyer a quick "thank you", then immediately post positive feedback. I have gotten very good results doing this. I am in no mood to chase after feedback from sellers. Now I wait for my feedback first.
Thank you !
Hey Scott, As a new ebay seller I'm looking at selling some VHS format exercise videos and was wondering whether you have any videos showing best practices for packing and shipping them. Love your channel.
I don't sell a lot of VHS. Because they are breakable, I'd ship them in a box. But, again, I don't have a ton of experience with VHS.
Thank you for this!! I made my first sale and shipping scares me 😬
You got this! It will get SO much less stressful after you ship one
Very well communicated. Thank you!
Could you just print out each shipping policy you have with the corresponding shipping service and what type of item goes in what bag or box? I am trying to start listing hard goods, pictures, ceramics, pottery, lamps, etc.
Thank You!!!!
I'm not sure I understand. Are you wanting me to type up all of my policies and what we ship with each one? That would be a monumental task. The ones I covered in this video probably constitute 75% of everything we do. The rest is one-off stuff.
You are the best! Engaging and easy to understand. I learned about you thru Kat TNF.
I genuinely appreciate you coming by! Kat has just been more than supportive of me.
I'm in Canada so it's probably all different. Is there a canadian reseller on YT you could recommend?
Sadly, there aren't many. In my opinion, one of the most watchable Canadian reselling channels right now is Thrift Onfire. www.youtube.com/@ThriftOnfire
where do you get the small boxes you show in this video? thanks so much
There's a link in my description. But I just get them on Amazon.
Hello and thank you for your video - what should we do if we want to choose from the customer's door, but the rest is free shipping?
I genuinely don't understand the question. Can you restate it?
I'm wondering about using other shipping options such as Pirate Ship. How would I indicate that preference?
You would still pick the same shipping method, but purchase your label wherever. If you do, just make sure you get the tracking numbers uploaded to eBay.
I sure wish I’d bought a scale with the display extension. It’s a problem I never thought about when I purchased it cause I didn’t know 🤷♀️
I love the Accuteck scale we have. But it's hard to imagine working without the display extension now that I have it.
How do you add the additional services such as UPS and FEDEX and their various options of shipping? Do I need a shipping policy for each one?
Yes, if you are going to use other services, you could make a shipping policy for ECONOMY SHIPPING and charge an amount that would give you options. For example, I have one that says 8 pounds and economy shipping with a larger box size. I think I've charge $17.99 for that one. I didn't name a specific shipper. It give me a shipping option that allows me to choose a shipper based on cost for heavier/bigger items.
Great information! Like always!
😊❤
Thank you!
I have some existing shipping policies but when I created new ones, it skewed my old policies and moved all my listings around to the incorrect policy. Still trying to figure out how to work it out. It is a defect on eBay that others have complained about as well. Just something to keep in mind for others
Oh! Interesting! I had not heard that or seen it. But, it doesn't shock me. Thanks for the heads up.
The poly mailers.. how do you measure something like clothing which doesn't have a fixed shape??
Generally speaking, I use the outside dimensions of the mailer plus the thickness. For example, for a 10x13 poly mailer, the first 2 measurements are 10X13. Then, I enter the maximum thickness of the package after I've inserted the item into it. So, a pair of jeans might end up being 10X13X4. A t-shirt might be 10x13x2.
Does that help?
@TheChaChingKing it does.. I'll play around with it on a sale.. compare to a box and it's prices
So VERY HELPFUL as always . THANK YOU for sharing the knowledge you have obtained with your experience.❤😊❤😊
I appreciate that!
Hi Scott thanks for your helpful channel. I am having a terrible time getting my packages shipped. For some reason eBay has stopped giving me the opportunity to get a QR CODE for the post office. I don't have a label printer yet, don't have any availability in this area, my sales are increasing have 5 packages to mail, was talking with eBay assistance who said I need to void label went into seller hub saw that it said no on QR CODE, don't have a store just senior wanting to be part time but can't get them to void label and give me a QR CODE 😢 I only have android phone to work with, have spent hours trying to figure out what and how to talk to assistant again. Don't have health or time for full time, I just want a QR CODE for my packages so I can mail them help. How do you void labels and do I have to do it for each one. Can you change policies if you don't have a store !!!! Oh my why is this so hard😢❤
You should be able to print the QR if you scroll down and select that BEFORE you pay for the label.
I haven't voided labels from my phone. On the computer, I go to orders, select the one I want to void, click the down arrow, and select void. I'm not sure how you'd do it on your phone. Reach out to eBay on Facebook. They are typically really responsive.
Are you going to do an update on shipping now that calculated shipping has been discontinued? Also, how to figure the cost of shipping for the various weights?
Are you referring to the calculated shipping discount being passed on to the buyers? I will definitely add that info when I redo this shipping video. I did do an updated video recently about how to figure out how much to charge for shipping. I think eBay updates the platform every time I put out a video. LOL :-)
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@@TheChaChingKing Thank you so much. I did not know about eBay shipping calculator. I was under the impression that eBay was doing away with calculated shipping. I like flat rate shipping .I sell mostly sewing patterns, easy. But what if I have a 3 pound item going out? Calculate to NY? I love your videos.
@@suesullivan8745 If you want to use flat rate, estimate it on the furthest distance you expect to ship. That's what I do. 🙂
Im trying to do headlight and I need help with shipping since its larger boxes
Just make sure you have the box and everything ready. That way, you can enter the correct weight and dimensions. Then, if you are unsure, ship it via calculated shipping and really reduce your risk.
@@TheChaChingKing thank you appreciate the help 👍
I dont have all those options under my ebay. Only seller dashboard and subscriptions are my only options.
Make sure you have opted in to the Seller Hub
@@TheChaChingKinghow do you opt into the seller hub? Just started watching your videos…wish I’d started 4 months ago, but better late than never.
Just checking today, it seems usually that ground advantage is the better way to go. I’m not entirely clear when you would use flat rate over that ??
I would use a Priority flat rate when it's an expensive item. It's a bit faster and a bit easier trip. So, if I was shipping a $150 jacket, I'd probably use Priority.
THIS WAS THE BEST VIDEO! I'm locked and loaded. THANK YOU GOOD SIR!
I hope it proves helpful. You can do this!
Absolutely helpful and so easy to follow. Thanks so much.
Glad it was helpful!
Nice video but can you also make small clip or explanation video how you give it to usps or any other shipping method physically and how it works how they charge it. Thanks ❤
I have videos showing me dropping off the items. BUT, once you've bought your label from eBay and put it on your package, you aren't paying the post office anything else. The money they charge for shipping comes out of the money you paid for the label. So, you aren't giving them anything else when you drop it off. You just drop it off.
Don't know if everybody has this service but I have the post office pick up at the house. I get the order, I package it up, I put the label on it and schedule USPS pick up online. I place it on my front porch and when the mailman comes, package gone. Saves me from having to drive to the post office and drop it off.
@@joycedudzinski9415 Are you still buying the shipping through Ebay as Scott is suggesting while having the mailman pick it up?
Awesome. Thank you!!
so you have to weigh every item you list on ebay so you can use that weight when making your shipping policy, correct? So if you have an item under 15 ounces can you just put "calculated Ground Advantage USPS under 15 ounces" in your ship policy title box and then choose calculated ship without measuring the package? that would make your listing show that the buyer would have to put their zip code into the box on their end so they can figure out the ship cost for them?
Yes, you could absolutely do that. In fact, one the rare occasion that I use calculated shipping, I use a standardize weight that I know it will fall under.
When you talk about Flat Rate Shipping for small, med and lg boxes, how much do I charge? Is it calculated? I know you said the envelopes are $8.99, but not sure about the boxes. Thanks!
Keep in mind that shipping prices change all the time. The medium flat rate boxes have been discontinued. This video is a little bit older. I made a video more recently that shows how to determine your shipping prices.
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Thank you!!
thank you
Got the 1,000th like!! Thanks for the video!
Awesome! Thank you! 1000? I don't ever watch that number. That's encouraging. :-)
Great video Scott, thank you. How do you list the majority of your stuff? As a buy it now price or an actual auction. This was always our dilemma for the couple of months we did it years ago.
We do 99% of our items as buy-it-now. The only time I run an auction is when I know the minimum it will bring, but I don't know the ceiling. Something highly sought after and very rare. Otherwise...buy-it-now.
@TheChaChingKing thank you
Thank you gor your video!!!! I cleaned out the attic and have actually sold 2 of the items that I listed!!!!
My question is this- the shipping label has my name and address on it. Is there any way to remove at least my name? Thank you❤
In my last video, at the 22 minute mark, I show you how to change your name on there. You can literally change this to anything you want. So you could take your last name out or use a business name. ua-cam.com/video/c6HodF9Dh0s/v-deo.html
Thank you so much!
In addition, I tried creating an USPS account but i was confused what I choose a personal account or business account? What do you think?
Mine is just a personal account. For the most part, it doesn't matter. :-)
I noticed you do not use a packing slip in your packages. Is it not necessary to add a packing slip to the order shipping out😅
I've sent out over 17,000 packages and never sent a packing list. And, no one has ever asked me. So, as far as I'm concerned, putting one in isn't necessary. 😀
@@TheChaChingKing thank you! I've been wondering this ever since I started selling about two and a half years ago, I have watched many of your videos and never heard you mention one! Thank you for all your information!
I use my own boxes, however when I type in the dimensions, eBay doesn’t allow it. It keeps reverting to auto fill measurements. It’s driving me crazy
hmm...Are you shipping with USPS flat rate? I've never had that happen.
I recently created a snail mail shipping preference for .73 cents & now that’s the only option I see for shipping but I’d like to also see the list of shipping options for other listings I use to see before doing so, how do I get back to that & still keep the preference I created? HELP!
That's odd. Are the others gone from your shipping preferences? If so, create another one and make sure you have two. If not, contact eBay on Facebook. If they somehow got deleted, you may have to recreate them.
The thought of selling on eBay has been completely overwhelming for me but your videos are great and you teach very well. I do have one question though. If I wanted to list as shipping free, would I still have to mess with shipping policies? and if so, what do I have to do?
You can still create one for Free Shipping. I did make a video for making one for Ground Advantage. The steps are very similar regardless of the shipping method.
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Scott, I bought a Rollo label printer, tested it fine, but when I purchased the ebay label, it printed out sideways on the 4x6 label. Trying to find a fix but haven’t yet! Thank you! 🌺🎉
I had to do a couple of things. First, make sure you have it set to 4x6 labels on the computer AND in eBay.
@Rollo is really responsive if you have a question, too.
Good morning from Texas! New reseller here. Can I just sell my things to US only?
Once eBay decides that you are eligible for their International Shipping, your eligible items will be included automatically. Since you are only shipping the items domestically and eBay handles everything else, I can't see a reason for me to turn that off.
You can opt out of it, however. Go to the drop down menu in the upper left corner. Click on ACCOUNT SETTINGS. From there, click on SHIPPING PREFERENCES. There is a place on that page to opt out of eBay's International Shipping program.
How do I ship magazines, books and paper materials? Also I recently sold a small hoodie zippered jacket and it charged my customer $18.02 and my cost was $13.92 from AZ to NY. I used a poly bag which was 10x12. I am stunned that it cost that much to mail this pkg which weighed 4 ozs. Anyway, shipping is still a hard one for me but I'm pushing thru it even though it still scares me. I just don't really understand the best way to ship things but I'll get it worked out. Love all your videos and your willingness to share all your info. Thank you.
I have a video on media mail that is applicable to books and paper. But, for the most part, you could put Ground Advantage on almost every item and be ok. Even a padded flat rate envelope would be cheaper than what your customer was charged.
But it will get easier. You can do this
Hey Scot love your videos you inspired me to make my own videos as well I uploaded my first video last night.
AWESOME! I'll have to go check it out.
I am just getting my ebay account setup and getting ready to list. I also just setup a separate bank account just for ebay business transactions. How much do you recommend of money in your account for covering charges like shipping and labels? How do you know what to price for shipping when listing an item if you are not yet sure the weight of the box? Does the ebay shipping calculator help with that?
The shipping calculator is really helpful. Use a zip code on the calculator that is far away from you. You need to know how much it weighs packaged up, too. That will get you very close.
You don't need much for shipping. Even if you had to ship 10 packaged at $10 each before your money is deposited, you shouldn't need much more than $100.
@TheChaChingKing thank you, this was very helpful, just found your channel and getting tips to startup.
thank you.. this was a huge help.
That's exactly what I hope to hear. Thank you.
I've been watching your videos for few days now and have learned a lot!! I'm new to Ebay selling and have encountered something I can't find a solution to... selling multiples of the same item with calculated shipping. I make soap. The soap comes in about 20 fragrances. Each bar of soap weighs 4.5 oz. When setting up the calculated shipping, it asks how much does one bar of soap weigh and the dimension of the package I'll be shipping it in. If I sell 1 bar of soap it gets shipped in a poly mailer weighing 5 oz. for XX dollars. If I sell 4 bars of soap it weighs 18 oz and gets shipped in a box. The 4 bars weigh more than the one bar. How does Ebay figure out the calculated shipping charge for the multiple soap bar order and charge the correct shipping fee??
Thank you. If you can't respond, I certainly understand. I've searched Ebay's help but to no avail. Ebay shipping seems to be set up for singular sales, not multiples of the same item. I'll keep looking for an answer :)
What I would do is up your charge for each additional piece in a way that covers the extra weight by the time you get to the 4th bar. If it's going to run 75 cents more for the 4th bar, raise each bar's shipping cost by 25 cents. Does that make sense?
@@TheChaChingKing That makes sense! Thank you so much for the reply - I really appreciate it. All the best to you!
Doesn’t the plain poly bag mailer need a suffocating warning on the envelope
No. I believe Amazon might require them, but the post office does not.
I had no idea business policies was even a thing so your video is super helpful. Unfortunately I don’t have the option the add a cost to ship like you do (next to the services drop down). This seems odd…is there something else I’m supposed to do?
You do have to make sure you've selected Flat: Same Cost To All Buyers. If it's on Calculated, it won't let you add a cost. Is that what's going on?
@@TheChaChingKing maybe. I must have missed a step while trying to do my own while watching your video. I’m betting it’s operator error 😅 Thanks for replying!
Great Video! Lots of helpful tips. But I have a question: If you are never late in shipping, does that mean that you have to assign someone to handle shipping of an item if you go on vacation? How does that work?
You could sign someone to ship for you. But I typically put my store on vacation mode and then I'm not required to ship until I get home.
I love your videos and have learned a lot but still having a hard time getting started. Shipping scares me! I think I am confusing what I will charge the customer for shipping and what I will actually pay eBay for shipping So I can set up flat rate to charge the buyer and it may cost me less or more when I pay for the eBay label. Or, I can do calculated shipping and charge a little bit more added to the actual shipping to cover my supply costs and the total of those two amounts will be both what I charge the buyer and what I pay eBay? Is that correct? Thank you for all of your practical, no-fluff content!
I think you understand it better than you give yourself credit for. You've got this!
Great information! Would you be able to share the sizes of the boxes you use the most? Thank you!
I like an 8 inch by 8 inch by 4 inch box. I have an affiliate link for them in my description. :-)
@@TheChaChingKing thank you very much!
If I use ground advantage will the shipping fee be charged/deducted through the item i sold through ebay or do i have to pay upfront for shipping at Usps. 2 years ago i sold something and i chose usps ground, I think it was parcel select ground ( i just remember it saying ground) as it was the cheapest way to send item and when I got the the post office to scan my QR code and get a label i had to pay for the shipping upfront from my pocket. It happened 2 different occasions using ground. It wasnt deducted from the item i sold. I had to pay at the usps store for the label. I haven't done ebay in 2 years and there's been changes. Im a bit lost at the moment. Thannk u in advance.
It should come from the proceeds of your sale. If it is a brand new account, that might vary. But, typically, it won't come out of pocket.
super good information .thank You I am wondering how to pack and send single penny ???
Interesting. If it's worth selling, I'm ship it in something insured. So, Ground Advantage or Priority. If it's under $20, I'd ship it with eBay's Standard Envelope. Coins are allowed for that.
@@TheChaChingKing thank You it help
Hi Scott, I am having serious trouble with eBay not sending me a QR CODE. They are sending shipping label when I don't have a label printer yet, has taken days to get them to correct , which delays shipping to my customers. They are interfering with my business. Forcing me to get a label printer when my sales are increasing, I don't have a computer just my phone ( android) great positive feedback, what printer should I use. Not much available in my area, but afraid, my business is going to suffer, with the trouble eBay not sending me a QR CODE, for my packages. Really would prefer to be able to get QR CODE. BUT want to provide excellent service for customer thanks for your help ❤they don't even give me the choice after the first selection, just send shipping label to my phone after third package I sent have had to fight about all package s to get QR CODE, While my customer has to wait for their package and extra 2 days thanks again
You have to specify that you want a QR code before pay for the label. That said, you just need to make sure you get a label printer that can use either Bluetooth and/or WiFi. You'll need that to be able to print the label from your phone. I straight up love my Rollo. But bothe the Jadens and the Munbyn work great.
why is it necessary to create a shipping policy when ebay already has options there to select calculated or flat rate? I don't understand the purpose of creating a shippinng policy.
The main benefit is that you can tailor it to fit your business. If the ones that are already there work, there's no need to create your own.
What are the most used or best size boxes to buy at first?
It truly depends on what you are selling. I keep three sizes all the time. 6X5X5. 8X8X4 And an 12X9X3. I use the 8X8X4 ALL the time for hats and everything else. But, it really does matter what you sell.
@@TheChaChingKing Thank you very much!
Thank you so much!!! 🎉❤
Hi Scott, I followed along with your video and set the same shipping policies as you showed. I then came across the USPS Postal Explorer that lists shipping rates. Sadly, I am more confused than I was before. It tells me that a flat rate envelope 12.5 x 9.5 is 9.85. It also states that USPS Ground Advantage-Retail charges from $5 to $8 for under 1 lb (I assume this is for calculated). I am confused where the $5.99 came from. I am guessing it comes from experience of shipping things? Also, can you tell me the difference between retail and commercial? I can't find a definition of terms on the Postal Explorer. I also want to say thank you so much for what you do, your experience and knowledge are priceless, thank you for sharing, you are much appreciated!
Yes, the $5.99 is just a guesstimate on my end. I should have been clearer. With my flat rate prices, I just try to get relatively close. If it's a little bit high or low, I don't worry about it. Does that make more sense?
I haven't started selling yet but plan on it, so I appreciate your videos so much. I am a little lost on the section where you mention 'mistakes'. How is there a possibility of overpayment/underpayment?Thanks.
Let's say I ship an item and I pay for 12 ounces. But it actually weighed 15 ounces, and I had just messed up. I would have underpaid for shipping. By the same token, let's say the package was 12 ounces, but I accidentally typed 21 ounces. I would have way overpaid.
Thank you for explanation!@@TheChaChingKing
Follow-up question: Who is catching the weight difference - USPS? Do they in turn charge or refund the difference to Ebay who then passes it on to you?
New to shipping and a bit intimidated . So if I purchase my label through eBay store , does that label have a tracking number ?
If so can I just drop the package (item sold) in the inside P.O. Box store ..depository slot opening by the Kiuock ? Instead off getting in huge lines to be face to face with po office attendant .
My thinking the personal in the back working will pick all boxes in that slot and do the legistic of tracking !?
Am I correct or not ? Thanks
When you buy your label on eBay, the tracking is included automatically. Then, once you've printed that label, your package is ready to be dropped off at any USPS location. No waiting at all.
Thank you sir ! That makes it more appealing ! Therefore you can drop it off at any time off day ! Avoiding the rush to the post office official time .
I don’t understand where you get the cost you got for the price of shipping.
Also I don’t understand of how to use the priority boxes you get from USPS. How do you figure the cost of does eBay figure that? This is so confusing because I don’t know how you can determine the cost of the box and packing when first listing the item. What if you weight the item with one box and when it comes time to ship you have to use another size? I still don’t understand why all these shipping policies either. Just makes no sense to me how to ship something.
I know. It seems overwhelming. Shipping is a lot like driving. When you first get behind the wheel...it's a lot. But it gets easier and easier.
I have a good idea what my items cost to ship just from experience. I've shipped enough stuff that I have a pretty good idea what it'll weigh and cost when it's ready to go.
You CAN let eBay figure out the cost for you by using calculated shipping. If you use that, go ahead and have your item packed in it's shipping material before you weigh and measure it. Then, it'll be more accurate.
USPS Priority is just a service that the post office offers. If you are using that shipping service, you can use the free Priority materials. There are two types of Priority materials. There are the boxes and envelopes that have to be weighed to figure out how much shipping will cost. And there are some "flat rate" ones that will cost the same no matter how much weight you pack into it.
As far as using a different box and that changing the weight, I always round-up the weight when I'm shipping. So, if the box is slightly different, it doesn't have a big impact.
I hope that helps a little.
Do I have to go through eBay for my first class shipping or can I just go to the post office and purchase w/o QR code?
You can do that. You'll need to upload your tracking to that item as soon as you get home.
But keep in mind, you're going to pay much more for every single label doing that. You get rates that are very close to commercial rates (big discount) when you buy your label through ebay.
Quick question I am confused on flat rate boxes. Like I ordered some from usps but it looks way more expensive to use them rather than use other boxes and go by weight. How does this work? Like I could use a random box and weigh it and it ships for 7 bucks rather than ehatbit says on here for a small flat rate box would make it 10 bucks instead please help??
I think you are looking at it exactly right. Flat Rate boxes are not always a good deal. It really depends on the weight of the item being shipped. If it's not a heavy package, Flat Rate will almost always be more expensive. But, if you were shipping a weight set in a Flat Rate box, it would probably be a heck of a deal. A lot of people use them because it's easy, not because it's cheaper.
@@TheChaChingKing Gotcha thanks l actually just ordered the mailers you use so I can ship my shirts in those rather than the flat rate boxes bc it was all I had noe I can charge way less for shipping. If it wasn't for your channel I probably wouldn't have made my first couple of sales you have amazing tutorial videos that have help me get started
Can you please give a link for box supplies? I know you linked the USPS but in a previous video you stated usps boxes are not to be used for resale. This is the one thing that continues to baffle me. Thank you.
The USPS Priority boxes can be used to ship the items that you've sold. BUT, they can only be used if you are shipping with USPS PRIORITY mail service. You can't use them if you ship with Ground Advantage of another carrier. Just Priority mail. Hopefully, that's a bit more clear. If not, I'll try again. :-)
I'll put the link I have for some plain boxes at the bottom of this. I have to (by law) include the disclosure. It's an affiliate link. You could also just search the title I've given you and avoid an affiliate link if you choose. No harm no foul on my end.
Disclosure: Some of the links below are Amazon affiliate links. This means that, at zero cost to you, I will earn an affiliate commission if you click through the link and finalize a purchase. As an Amazon Associate I earn from qualifying purchases. Remember what I said in the video, don't buy ANYTHING that you don't have to.
amzlink.to/az0Xcz4L49tWO
AVIDITI Shipping Boxes Flat 8"L x 8"W x 4"H, 25-Pack | Corrugated Cardboard
@@TheChaChingKing thank you soooo much
I purchased a bicycle rack from Amazon, it arrived with no extra box. In the event I re-sell the bicycle rack on eBay, do I need to put that inside another box? Thank you for all of your helpful tips and information.
If it'll ship safely, you wouldn't need to. I'm guilty of over packing things, though. I'd probably double it up.