Wrong parts replaced because of these scantools!

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  • Опубліковано 2 лют 2025

КОМЕНТАРІ • 952

  • @SouthMainAuto
    @SouthMainAuto 2 роки тому +172

    And this is why I use Autel!! Woot woot! And yes this means Autel is better Dan! Jk'in I will give you some advice if using Autel on Chrysler EVAP systems. The advice is, don't use it. It displays the wrong switch status data for the NVLD and ESIM systems and will lead you to a faulty PCM. Has been this way for years. Real handy.... 😐

    • @NewLevelAuto
      @NewLevelAuto 2 роки тому +44

      Ahem... let's call this for what it really is. When a scantool manufacturer BUYS their software from the manufacturer of tables of data values they have no interpretation of what may or may not be correct. They simply let an algorithm run and decode the data to be displayed. In this case we see the companies that actually purchased the data tables correctly from the OE versus one who steals it. They do not have a data validation team at Autel so it is easy to conclude that they have once again ripped the oe software for their algorithms and decoding. Great we can get the data, but at the same time a huge reason that all softwares from the OE are becoming less affordable and cloud based. The threat of intellectual property being stolen by dirty companies such as this have a much more negative effect in the long run when they can't steal from a cloud and data becomes unattainable for the average repair shop due to cost increases.

    • @SouthMainAuto
      @SouthMainAuto 2 роки тому +19

      @@NewLevelAuto no comment... 😐

    • @sidgysoho1960
      @sidgysoho1960 2 роки тому +9

      Glad to see you pipe in Mr. " Welcome Back Viewers ".And you do highlight a very important point, we are as consumers and service techs beholden to the whims & foils of state run manufacturers. If you are one who believes gov'mts & CEO's don't conspire then I am laughing at you. In all the little backroom conferences a lot gets decided about who gets what information and how. So it is no surprise to me that vendor " A " will get something different than vendor " B " depending om how much importuning has taken place. Such is the world we now live in.

    • @rimmersbryggeri
      @rimmersbryggeri 2 роки тому +6

      Luckily we dont get that many chryslers in europe. We some times had trade ins when I was in the peugeot dealership (Now parent od chrysler) was a 300c and was the most apalling heap I've ever been under and it wasnt even in bad shape. On secont thoughts maybe the lone 1980's ford E van I once worked on was equally bad and that says alot because I mostly work on VW:s these days.

    • @Diagnosedan
      @Diagnosedan  2 роки тому +13

      @@NewLevelAuto calm down🤣🤣

  • @LAUNCHMalaysia
    @LAUNCHMalaysia 2 роки тому +96

    Sorry to LAUNCH user and Thanks to Dan. We will correct the fault as soon as possible. The issue already report to the software department and it will be update on next update. Thanks for support and we will do our best.

    • @Diagnosedan
      @Diagnosedan  2 роки тому +21

      That's great to hear and don't Worry, most of the time the tool works perfectly!

    • @davidhall3747
      @davidhall3747 2 роки тому +3

      Launch is my go- to Scan Tool. I like the two year free updates, and the Five year warranty.

    • @iqbalaniff1650
      @iqbalaniff1650 2 роки тому +7

      I have 6 scan tools and use Launch most times - there’s no scan tool that can do all - you need more then one scanner unfortunately

    • @davidhall3747
      @davidhall3747 2 роки тому +2

      @@iqbalaniff1650 I like the Verus Pro because the Guided Component Test information is invaluable.
      The Oscilloscope is all I really need the Snap- on Scan Tool for.

    • @SouthMainAuto
      @SouthMainAuto 2 роки тому +1

      I'd like to see that 😂

  • @Michaeltje89
    @Michaeltje89 2 роки тому +25

    You know it's a Dan video when Dan knows it beter then the scantool itself.
    Great video (again)

  • @ScannerDanner
    @ScannerDanner 2 роки тому +24

    What a great intro Dan. Love your humility and willingness to admit a mistake and awesome that it wasn't your fault! I'm here on an autoplay btw :-) Seems google knew I'd like this video

    • @Diagnosedan
      @Diagnosedan  2 роки тому +10

      Ha ha great to have you here Paul. We all make mistakes and we can learn from them. I bet you never turn an airbag module upside down anymore🤣🤣.

    • @ScannerDanner
      @ScannerDanner 2 роки тому +7

      @@Diagnosedan 🤣🤣 indeed!

    • @salahabdulselam556
      @salahabdulselam556 2 роки тому +6

      Meeen you guys are awesome 😂😂👌, Eric O. , paul , ivan , keith ,dan all humble pies
      Greetings from Ethiopia
      Great respect✌

    • @azjackal
      @azjackal Рік тому

      I tell people, every day Begin a Auto Technician is not a easy road ,u to triple check stuff even your own equipments,love this it's Tru , software bugs always there ,more scan tool is a must ,great video ❤🇯🇲

  • @yurbeeinwatched
    @yurbeeinwatched 2 роки тому +6

    I just ran into this 2 weeks ago on a Honda using a Launch scanner. The scanner had banks 1 and 2 backwards. I didn't trust it, so I tried my Snap On. My suspicions were correct.

    • @Diagnosedan
      @Diagnosedan  2 роки тому +3

      Fortunately you have access to multiple scantools!

  • @gregjones8501
    @gregjones8501 2 роки тому +26

    This is one of the reasons I keep a different variety of scanners around in my shop! Great video Dan!

    • @mechanoid5739
      @mechanoid5739 2 роки тому +6

      How do you determine which scantool is is giving correct data?

    • @michaelb7071
      @michaelb7071 2 роки тому +3

      @@mechanoid5739 I only use the original manufacturers scantool. Otherwise, you don't really know.

    • @gregjones8501
      @gregjones8501 2 роки тому +3

      @@mechanoid5739 I honestly don’t think that I could spot that the way Dan does.. He’s just a beast on cars and diagnosing these types of problems. I’m nowhere near his abilities when it comes to these types of things. I just work hard and I really enjoy having different tools to scan different makes of vehicles. There’s a feel you get after doing it for so long like snap on is no good on euros, launch is no good on Asian vehicles so you just jump around and find what works. Hope I never run into this problem tho!

    • @dawnrobbins5877
      @dawnrobbins5877 2 роки тому +3

      @@gregjones8501 yes, and don't be surprised when the less expensive scan tool is the one giving you the more accurate information.

    • @lordjaashin
      @lordjaashin 2 роки тому +2

      @@gregjones8501 launch is no good on Asian vehicles? I'm surprised because in my country (india), which is full of Asian car brands, majority of mechanics use launch scan tools and they work really good.

  • @ggh057y
    @ggh057y 2 роки тому +28

    i watch your videos for training purposes. your approaches are methodical and your ability to share your thoughts is perfect. thank you for another great video.

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      That's a great comment, thank you

  • @gutsngorrrr
    @gutsngorrrr 2 роки тому +19

    It's nice to see how quick SnapOn made an update for this fault.
    Great video as ever, it's just amazing how many of the scan tools were wrong, so no surprise you were led down the wrong path

    • @Diagnosedan
      @Diagnosedan  2 роки тому +3

      And one Day after the video, Launch reached out to me and fixed the software issue!

    • @gutsngorrrr
      @gutsngorrrr 2 роки тому

      @@Diagnosedan I'm really impressed to see manufacturers actually taking notice and making the effort to look after their customers, because there is nothing worse than knowing there's a fault and nothing being done about it

  • @sharg0
    @sharg0 2 роки тому +5

    Great information as usual and with the added bonus of getting to learn how the ad-blue system works! (Where's the second thumbs up?)

  • @robc5955
    @robc5955 2 роки тому +2

    I love modern life, so we have manufacturer approved repairers using approved software to diagnose, but from experience not enough people experienced to understand the data and find the issue, or we have extremely knowledgable non approved repairers using whatever they can get their hands on (at great expense) that may or may not interpret the data from wherever they source it, correctly. Brilliant.

  • @vee985
    @vee985 2 роки тому +10

    Great job Dan for the software bug discovery.
    This will prevent any more misdiagnoses in the field.

    • @Diagnosedan
      @Diagnosedan  2 роки тому +1

      Snapon and Launch made an update available that takes care of the issue!

  • @GiannisD-11
    @GiannisD-11 2 роки тому +8

    Hello Dan. Diagbox is a very complicated tool. Sometimes it lies too or does not have enough data PIDs. After workin 15 years with PSA it still amazes how complicated it has become with euro 6 engines Nox sensors Adblue readings and many more.

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      I fully understand, we get alot of questions on our DDTSB helpdesk about these systems.

  • @pedroneves8288
    @pedroneves8288 2 роки тому +6

    Today it's scan tools with software flaws, a few months ago it was a Bosch engine speed sensor poorly enginnered!... Dan, your job is already hard enough as it is!... I can't imagine your frustation when you get these kind of findings in your shop!

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      You are right Pedro, it can be frustrating at times 😬

  • @shotgundiagnostics
    @shotgundiagnostics 2 роки тому +3

    Great video and explanation on SCR/DOC/DPF system as well as the info on how you never know which tool brand will work on a given vehicle! Exactly why you can never have just one!

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Thanks for the comment! It's appriciated

  • @dalejr82010
    @dalejr82010 2 роки тому +14

    I recently dealt with something similar while working on my BMW 335d - I was getting intermittent check engine lights and the LAUNCH Scan Tool was giving DTCs for DPF pressure issues. Checked the data PIDs and noted that there were seemingly erroneous readings for the exhaust pressure sensor. Replaced it and it stayed exactly the same (It was showing like 120psi). Ended up utilizing ISTA+ which showed the correct data and led me to find a soot clogged differential pressure sensor hose.

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Unfortunately that happens sometimes 😬

  • @slnhmb6191
    @slnhmb6191 2 роки тому

    I saw many videos of others, But to be honest You teach smoothly and open, I appreciat u! Keep it that Dan!

  • @paulpaquette1961
    @paulpaquette1961 2 роки тому +6

    Nice find, but if you move the decimal place accordingly to the numbers from the factory tool and the Autel, All the tools seem reasonable, looks like a decimal indicator problem with the Launch and Snap-on. Cool! The PIDS are getting the right data from the ECU, but are displaying incorrectly. The trends in the numbers in the testing you did made me think of this!!!

    • @hadley16301
      @hadley16301 2 роки тому +1

      Thinking the same thing....likely software issue not hardware?

    • @Texasknowhow
      @Texasknowhow 2 роки тому +1

      Same. I was going to say the same thing. Lol

    • @Diagnosedan
      @Diagnosedan  2 роки тому +3

      Both Snapon and Launch made an update available that takes care of the issue 😁

  • @UndercoverFerret404
    @UndercoverFerret404 2 роки тому +2

    Never fixed anything on a car and probably never will, but I still watch your videos every time. If Sherlock Holmes had been a mechanic instead..

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      It's appriciated that you watch the video's even when you're not a Technician!

  • @randallorr3730
    @randallorr3730 2 роки тому +6

    Good example of being careful about the data you read. Scan tools are helpful but sometimes you can get tricked. Working in a dealership I see a number of the early glitches. I primarily do transmission work and for me the glitchy functions of even the factory scan tools is a way of life. Often there are tests that I need to do the factory scan tool won't work and the Snap-On scanner I have does and vice versa. There are certain models of transmissions the Snap-On scanner is useless for certain functions and I have to use the factory scanner. You illustrate clearly here the need when you see something that is wildly out of spec, try another scanner. In your case maybe the third one would have been the charm. Good video Dan.

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Fortunately most of the time my scantools show accurate data😁

  • @WouterB76
    @WouterB76 2 роки тому +1

    If you don't know what to trust, what will you trust?
    Diagnose Dan is still the man!

    • @dawnrobbins5877
      @dawnrobbins5877 2 роки тому

      When you're Dan....you trust yourself! Seriously though, when you KNOW that you know what you're doing, troubleshooting is so much easier.

  • @PineHollowAutoDiagnostics
    @PineHollowAutoDiagnostics 2 роки тому +23

    Very interesting video Dan! Was the incorrect data only on the downstream sensor, or both upstream and downstream? Can you swap the upstream and downstream Nox sensors to see if the problem follows the sensor? I've seen a similar scanner issue twice where the scanner would swap the live data for the rear ABS sensors... Code was for Left Rear, but speed was missing for Right Rear 😅

    • @rimmersbryggeri
      @rimmersbryggeri 2 роки тому +3

      Even the dealer computer can give you the wrong data. Funnily enough on this exact software. I did my work experience in a peugeot dealership and they frequently had codes for systems that were not even installed on that specific vehicle. For example automatic transmiison codes on manual cars or headlight leveling on cars without headlight leveling.

    • @Diagnosedan
      @Diagnosedan  2 роки тому +9

      This vehicle actually is not equipped with an upstream sensor Ivan, there is a value available for upstream Nox concentration but its an estimated value.
      Some brands do this on cheaper models to cut costs.
      The Nox sensor has got it's own control unit that communicates with the PCM via the Can-network.
      Because of this the Nox sensor is not "directly"connected to the PCM. When the Nox sensor sends its information it also tells the other control units who this information is coming from. So simplified: "Hello i'm the downstream Nox sensor and i'm reading 100 ppm"
      The funny and interesting thing is if you swap the upstream sensor to downstream it will still report on the Can-network as upstream, so this trick doesn't work 😉.
      I don't know if this is the case for all brands but it at least the ones i've worked on.

    • @rimmersbryggeri
      @rimmersbryggeri 2 роки тому

      @@Diagnosedan I don't think there really is any need for upstream nox and that is the reason why there isn't one. Since the nox sensor is diagnosing the preformance of the exhaust and has nothing to do with the mixing regulation it only has to measure the value after the relevant exhaust parts. The estimated upstream value seems like something they put there to show off rather than it having any practical purpose. Didn't VW seal adbblue for life and disable it all together (except under specific conditions) on their american vehicles a few years back.

    • @PineHollowAutoDiagnostics
      @PineHollowAutoDiagnostics 2 роки тому +4

      @@Diagnosedan ah very interesting Dan! Definitely tricky to diagnose a sensor when the scanner is lying and you can't scope the raw signal 😆

    • @mejesse809
      @mejesse809 2 роки тому

      @@Diagnosedan he wouldn't know that

  • @cyrexccc
    @cyrexccc Рік тому

    I’ve been watching Ivan and paul and others for years. UA-cam just showed me your stuff today when I looked up to fix some things on my new to me Alpina. :) I’m watching all your vids. Love it!! And thank you!!

  • @gary23jag
    @gary23jag 2 роки тому +5

    Was it not just a case of moving the decimal point to the left?

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Both Snapon and Launch made an update available that takes care of the issue

  • @cjspga17866
    @cjspga17866 2 роки тому +1

    Excellent Dan. As always, your associative thinking and attention to detail is world leading.

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Thank you very much, your comment is really appriciated

  • @steveguest8028
    @steveguest8028 2 роки тому +6

    Great video Dan, i have actually experienced this myself, this time i was using the autel maxisys on a transit van and the tool miss identified the cylinder on which the glow plug was faulty

    • @Diagnosedan
      @Diagnosedan  2 роки тому +1

      Yes i've also seen that before

  • @ehsnils
    @ehsnils 2 роки тому +19

    This is as I see it an effect of an incorrect scaling for the PID in question and I assume that manufacturers of aftermarket scan tools only have a few sources for PID data where most goes back to the vehicle manufacturer. And even at vehicle manufacturers the scaling sometimes gets incorrect. The reason might even go back to a replacement of the sensor late in production where you had sensor A during development but changed to sensor B with a different resolution and then someone forgot to update the PID accordingly.
    It can be even more interesting if the build order for a vehicle lists the wrong part number. A friend of mine had one car with a MAF issue but it was revealed that the build order for that car listed the wrong MAF and the ECU just thought it was a faulty MAF, not the wrong one and did set the check engine light and throw a code about a bad MAF. Replacing the MAF gave the same incorrect MAF again until there was a mechanic able to discover that it was the wrong MAF. I wouldn't be surprised if that happens now and then, something to consider when you end up with a lemon with mystery issues.

    • @urbanjentry222
      @urbanjentry222 2 роки тому +3

      Well explained thankyou

    • @archyxwuff
      @archyxwuff 2 роки тому +3

      In this case most of the tools showed ten times higher numbers, so yes, a simple scaling mistake there. Back in the day there were also some brands of cars that gave fault code tables in base 10 and the aftermarket scan tool gave the codes in base 16, or vice versa. That was a fun time with Windows Calculator to convert between hexadecimal and decimal numbers. This is why I consider the scan tools just translators that translate the language of the control unit to a language that the tech undestands. The translation just isn't always right while it most of the time is.
      The French also have a (weird?) way of using some generally less used SI prefixes, like torque specifications in daNm (da = "times ten") instead of just plain Nm. This may have something to do with the ancient torque specifications being in kgm, as 1 kgm ≈ 1,02 daNm = 10,2 Nm, and I've spotted some obvious scaling mistakes by ten in translated torque specifications of French vehicles in the past, so this has been seen in print as well!

    • @ScrapyardElectric
      @ScrapyardElectric 2 роки тому +2

      Agreed, it just looks like it's out by a factor of 10

    • @Diagnosedan
      @Diagnosedan  2 роки тому +1

      It might be an incorrect scaling but still incorrect, Both Snapon and Launch made an update available that takes care of the issue. Most scantool manufacturers buy the software from third parties. Thanks for watching

  • @fir3w4lk3r
    @fir3w4lk3r 2 роки тому +7

    Nice! Did you try generic ODB mode with any of the "lying" tools?

  • @oldman5162
    @oldman5162 2 роки тому +1

    My 2016 Mercedes C250d showed 2 faulty Nox sensors @£1600 but my indy Mercedes garage was not convinced so put in more effort and found a wiring fault with the feed to the Adblue injector. Repaired wiring and saved £1600.😊

  • @conjohn760
    @conjohn760 2 роки тому +5

    Actually bought a Autel im608 for key programming but turned out to be my best diagnostic tool launch x431 ain’t worth a toss

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      I have Both and like them borh

  • @dwaynemedlin8683
    @dwaynemedlin8683 Рік тому +1

    Was that a decimal point issue?

  • @chrisprobert6
    @chrisprobert6 2 роки тому +2

    I realised nearly 30 years ago while learning diagnostics with early eg analysers, or any other digital readout.... If it's unbelievable high... Doubt the decimal point....
    Honours to Dan for owning up to a rare mistake.....😅👍

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      We all make mistakes,it isn't my first and won't be my last!

    • @chrisprobert6
      @chrisprobert6 2 роки тому

      @@Diagnosedan I already knew that....lol
      Will u own up to any more.hahah🤣
      The more we make the more we learn👍

  • @andresmejia7741
    @andresmejia7741 2 роки тому

    Has happened to me a few times . Not only the wrong data but INCOMPLETE coverage of what they CLAIM they cover . You are a great teacher Dan , Thanks !

  • @matejanosvarga8877
    @matejanosvarga8877 2 роки тому +3

    Thanks Dan for putting this out. I remember one buddy of mine asking me to look up the part number for the "sliding door switch" on a Mk1 Seat Leon since that was the component his china knockoff VAG CAN PRO flagged up as faulty in his convenience module. I know this is a silly example but some people really seem to trust whatever they get to plug into their OBD socket.

    • @Diagnosedan
      @Diagnosedan  2 роки тому +2

      Thanks for the feedback

    • @Subgunman
      @Subgunman 2 роки тому

      Any recommendations for a late production 2006(7) Renault Megan with the 1.6 lt engine. Needing to activate cruise control indicator on dash, dealer refuses to do it since the car did not "come with it". Funny thing is that everything is there on the Privilege high end series. Add the switches on steering wheel and replace air bag that has the cut outs for the switches. Add the power switch on the panel for headlight dipping and it works.
      Would also like to reprogram the wireless remote lock sequence. One press of unlock opens only drivers door while the second press of the same button within 2 seconds unlocks the rest of the doors. Its great when one has the convenience of modern electronics until something goes wrong.
      Maybe its time for a military HUMMVE, plane Jane shaker under he hood THATS multi fuel and very little in the way of electronics to go wrong........

  • @Nitrodr1
    @Nitrodr1 2 роки тому +1

    Dan, you correctly prove that scan tools are just that, a tool. With your experience znd training your assisting everyone on how to better use a scanner along with doing better diag's. Thank you!

  • @josephrosella3042
    @josephrosella3042 2 роки тому +3

    That cool van has a gear stick they are impossible to find here in the US especially in late models.

  • @dimtsio9200
    @dimtsio9200 2 роки тому +1

    Hallo
    Great diagnostic procedure and really odd scan results.
    Taking advantage of this O2 problem, i think it would be a really good video of explaining why in the early VW 1.6 FSI Engines (e.g : BAG) the NOX Sensor failed and kept failing after replacement (the new component cost over 500Euros). Furthermore what it's role is for the engine and the working condition of the vehicle. Thank you and i hope for a response as it is a very common problem that has caused too many problems for people that had this particulate engine.

  • @zaczac3024
    @zaczac3024 2 роки тому +6

    Great content as usual!
    These (branded) scan tools are expensive and so can make you too trusting!
    Any tools that make extensive use of software/firmware can produce plausible errors

  • @technocris1
    @technocris1 Рік тому

    Thanks again Dan ! , just a remark : your hands looks like real mechanic worker ! Congrats!

  • @danialbom5898
    @danialbom5898 2 роки тому +4

    This is an example of one of the frustrating things we are dealing also at franchised dealers business with OEM scan tools.
    It is not common issue but once happens and you realized you are dealing with false data, you start being an IT guy instead of diagnosis guy, downgrading scan tool versions, looking for known hotfix scan tool patches and trying updating the ECU on the vehicle.
    It is not only causing wrong diagnosis judgment and good part replacement but also time spent you cannot charge the car owner or warranty.

    • @Diagnosedan
      @Diagnosedan  2 роки тому +2

      You are right but like you say, fortunately it doesn't happen very often

  • @cornwasher
    @cornwasher 2 роки тому

    I watched another diagnostic video awhile back where the Autel scanner also produced the correct evaluation of the problem compared to another after market brand.

  • @twinbmx1
    @twinbmx1 2 роки тому +3

    Autel for the win I’ve never had a problem with them and love them. I’ve heard people say they don’t like them and that they’re garbage. I’ve used multiple Autels and have always been a fan.

    • @Diagnosedan
      @Diagnosedan  2 роки тому +1

      It's a great tool!

    • @truth4reel
      @truth4reel 2 роки тому

      Absolutely great tool. Torque app was my scanner until I got a 906bt about 4 years ago. For $1150.00 it came bundled with an inspection camera.
      This tool will run circles around any Solus or anything snap-on for 10k or less.
      The shear amount of special functions I can do is unbelievable for the price. Best tool for Fords outside of the oem. Looking to upgrade to the ms 919 for the programming abilities amongst other great features. I don't think I'll ever get a snap-on tool. 15-20k for a scanner for what?

  • @TimmyTheTool
    @TimmyTheTool 2 роки тому +1

    Running 2 Autel tools and both have performed very well so far. Nice video Dan

    • @Diagnosedan
      @Diagnosedan  2 роки тому +1

      Yes we also use multiple Autel scantools in the shop and most of the time they are pretty reliable.

  • @tomdelaney2480
    @tomdelaney2480 2 роки тому +5

    I really like my Autel--it sure would be nice to have a gas analyzer though-- many, many moons ago I used the gas analyzer to rejet carburetors on cammed engines--before your time sir--great video, thank you for your time.

  • @dawnrobbins5877
    @dawnrobbins5877 2 роки тому +1

    Yep, I enjoyed the video! I have two scanners and have experienced similar outcomes.

    • @Diagnosedan
      @Diagnosedan  2 роки тому +1

      Glad i'm not the only one🤣🤣 Thanks for taking the time to leave a comment it's appriciated 👍

  • @jonathanrees3765
    @jonathanrees3765 2 роки тому +3

    Many many years ago a friend of mine did data capture for Snapon for Holden cars. Data and testing was done against GM/Holden tool and actual cars. Snapon ended up being better than dealer tool because errors in dealer tool were identified and fixed on Snapon. Holden cars were not new releases - GM tool was just not updated/tested very well. But then GM global (dealer) network was using NT4.0 way after it was end of life and totally insecure.

    • @Diagnosedan
      @Diagnosedan  2 роки тому +3

      I know people who still do this work for Snapon, they sometimes call me if they are allowed to use a car in our shop

  • @garaza24
    @garaza24 2 роки тому

    This is sad! In this situation is hard to explain customer that scan tool is lying, not you. Thanks for video!👍

  • @vincentlallo6543
    @vincentlallo6543 2 роки тому +5

    i wish my teachers in school could have explained things like you i would have been a better student

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      You are never to old to learn😁😉

  • @bobflannagan7262
    @bobflannagan7262 2 роки тому +2

    I love LOVE love this video! Dan, bless you.

  • @peti14045
    @peti14045 Рік тому +3

    I've noticed a thing. The numbers are so similar to each other. Just put a decimal point after the 3rd number and you'll see. In that case that number matches the correct number that Dan managed to read with the factory scan tool. I wonder what was the number on the upstream Nox with the "faulty" scan tools.

    • @alanh4471
      @alanh4471 Рік тому

      Interesting. Good eyes...

  • @hanskoef
    @hanskoef 2 роки тому +1

    I have diagnosed 5 or 6 defective NOX sensors with my Autel mk908 with accurate data

  • @FoookOff
    @FoookOff 2 роки тому +5

    I had Texa IDC5 say the fault was with the adblue heater and a cheap clone say Nox sensor 2. I checked the feed at the Nox sensor, no feed! The £50 clone was right! The sensor had blown the fuse, I replaced the sensor and BOOM light went out.

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Amazing! Was your original Texa up to date?

  • @geraldvaldez6036
    @geraldvaldez6036 2 роки тому

    Reputation here on name brands is at question but as tech, it really lay a challenge on a chosen profession. Great video DD! Enjoyed!🙏

  • @rodmaclean6862
    @rodmaclean6862 2 роки тому +6

    Amazing different, when you are making a judgement call on data, and the information is wrong. I think its hard enough to diagnosis some jobs with out questioning your data. Great video again Dan, as I said before, Dan your the man!!

    • @hubfortech4227
      @hubfortech4227 2 роки тому

      well... at least you have scan tools, wiring diagrams and access to oem parts. Try to diagnose motherboard of the phone: schematics that fell from truck in China, Black market board views made by someone, no access to parts other than scraping them from another phones and immortal chip serialisation and self-erase if you try to read it, not to mention chips that can not be replaced. Fun games:)

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Yes you are right, Diagnosing is difficult enough with accurate data 😉

  • @modemas9112
    @modemas9112 2 роки тому

    I am LAUNCH user. I had similar situation wit DPF pressure sensor on FORD 2012. Tool was showing 10 times higher pressure that actualy was

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Unfortunately that happens sometimes, when you report it to them, they' will take care of the problem

  • @arthurfricchione8119
    @arthurfricchione8119 2 роки тому +4

    Dan thanks for sharing. I’m not that familiar with Diesel engine emission systems but you not only explained the scan tool anomalies but gave me a heads up on diesel emissions. Thanks Dan and hope all is well Artie 😊

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Thanks for always leaving a nice comment Artie, its really appriciated 👍

  • @kennedysgarage3281
    @kennedysgarage3281 2 роки тому +2

    Fair play for sharing this information Dan, greatly appreciated 🙏

  • @countryb3785
    @countryb3785 2 роки тому +9

    Great video Dan. Thanks.
    Did you report the issue to the customer service/support department, for each scan tool, to let them know of the problem (so hopefully they can fix it in their next software update)?

    • @dannylim3318
      @dannylim3318 2 роки тому +6

      Why? I'm sure each company is subscribed to Dan, and already knows about the problem. 👍

    • @Diagnosedan
      @Diagnosedan  2 роки тому +6

      I'm in close contact with Snapon and they solved the issue before the video was online. One Day after the release of this video Launch also reached out to me and updated their software

  • @ajorge_yul
    @ajorge_yul 2 роки тому

    Thanks!

  • @GTI-Eddy
    @GTI-Eddy 2 роки тому +8

    I wonder if you could take a reading as 10x actual figure, being faulty calculation from the software rather than faulty reading. They all looked just about identical if you took the first 3 readings as a value 10x what it is supposed to read?
    Just goes to prove that this job is a constant learning curve.

    • @simonilett998
      @simonilett998 2 роки тому +3

      Yep, this was my interpretation of the values Dan showed too...Divide by 10 and they were pretty close to the correct numbers, but I have a feeling it won't always be that easy with every dodgey data PID🤣👍🇦🇺

    • @kenromaine2387
      @kenromaine2387 2 роки тому +2

      Agree, looks like many of the scan tools are off by 10x of the actual figure. Looks like a few software engineers forgot the decimal point....! ( 1000 should be 100.0 )

    • @Diagnosedan
      @Diagnosedan  2 роки тому +3

      You are right!

  • @Cees1984
    @Cees1984 2 роки тому +1

    Thanks Dan !👍 lot of reactions on this topic i see. Personally i think It’s on of the most challenging systems to diagnose. You explained it really well how it works (my opinion even better then my master training at the Ford academy 😬😂) thanks again and keep it up 💪🏻👊🏻

  • @madds6678
    @madds6678 2 роки тому +5

    Had wrong data even with a factory tool showing one of the keyless go sensors for the wrong door handle, very confusing as it showed the lock button working correctly but the unlock didn’t change indicating a faulty handle until you touched the opposite side handle to find that the pid now changed. How many door handles were incorrectly changed & the parts cannon then fired for an ecu god only knows 🤪

  • @stanmazur5969
    @stanmazur5969 Рік тому +1

    Please write somethink about Topdon,Please.

  • @robertvincent5678
    @robertvincent5678 2 роки тому +48

    Kinda looks like the other scan tools forgot a decimal point. 5263 ppm instead of 526.3 ppm

    • @hanskoef
      @hanskoef 2 роки тому +2

      I Was thinking that too

    • @dertypda7908
      @dertypda7908 2 роки тому

      Yep saw ot too and checked for a comment about it. Hope Dan replies...

    • @quirinonavarro1857
      @quirinonavarro1857 2 роки тому

      I agree with you, it look that the lecture whit 4 digits need a decimal point as you mentioned. The original scantool shows lectures on 3 digits as same as the Autel… saludos!

    • @JaXXuSinc
      @JaXXuSinc 2 роки тому

      Exactly my thought

    • @wallaceburjins6841
      @wallaceburjins6841 2 роки тому +1

      Well spotted

  • @markt5426
    @markt5426 2 роки тому +1

    Hi Dan, Thank you for the video clip and very interesting regarding the results and also being totally honest regarding your dilemma.

  • @armyvet92
    @armyvet92 2 роки тому +2

    Awesome video Dan !!
    I have been waiting for you to end up doing a video like this. I have ran into the exact same problems in the past. For me it was the “Last Straw” for my Snap-On and I have been using Autel Pro since then. The factory tools are just way too expensive here in the US.

    • @Diagnosedan
      @Diagnosedan  2 роки тому +1

      Some factory tools are expensive and some are quite affordable.

    • @AT-wl9yq
      @AT-wl9yq 2 роки тому

      @@Diagnosedan I work for Ford. Ours are not expensive. You can use a regular laptop or tablet. Then you buy the software (IDS/FDRS), and to connect the computer to the car we use Bosch VCM's. Overall, the system works fairly well. Its just too bad our cars don't.

  • @sicilyny5375
    @sicilyny5375 2 роки тому

    How do we avoid these terrible errors by san tools? I never trusted these electronic machines when they first came out.. old school here..but the improved mostly accurate tools are fabulous. Sure saves work and cost.
    Love your channel...just love auto mechanics...subscribed..ty😎

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Thanks for subscribing its appriciated

  • @pesapesic4788
    @pesapesic4788 2 роки тому +4

    Great video Dan as always, keep up the good work. How would you rate those scan tools from best to worst regarding their capabilities and functions? Im thinking of buying Autel or Launch scan tool what would you recommend?

    • @Diagnosedan
      @Diagnosedan  2 роки тому +2

      With Autel or Launch you can't reallly go wrong Both very capable tools

  • @deeautoelectrics6512
    @deeautoelectrics6512 2 роки тому +2

    Glad I went with the Autel, they're pricey but worth every penny

  • @Mrdubomb
    @Mrdubomb 2 роки тому +5

    I think the scanner forgot a decimal place, as you could see on the test drive the numbers went down, not up with the incorrect pids.
    Its not the first time I've been fooled by a snap on scanner, but for all the money they charge us for these tools, maybe they should reimburse you for your misdiagnosis.

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      I don't think that's going to happen 🤣

    • @SharpTuskWorld
      @SharpTuskWorld 2 роки тому

      They didn't forget. My guess is that it's parts per 10M and not parts per 1M or whatever the unit is. He needs to look at the scanner specs.

  • @seedycanuck1739
    @seedycanuck1739 2 роки тому +1

    As always - excellent video. Used Snap On for years, altho' not on the newer models. Thanks Dan

  • @cra3y
    @cra3y 2 роки тому +5

    It looks like, that 3 scanners missed comma in their values (the last zero should be after comma).
    Try to report this to scanners support contacts :-)

    • @Diagnosedan
      @Diagnosedan  2 роки тому +1

      Snapon and Launch made an update available that takes care of the issue

    • @cra3y
      @cra3y 2 роки тому

      @@Diagnosedan Very quick reaction from them!
      Kudos for You (and them)

  • @zef27
    @zef27 2 роки тому

    Dan love your videos!!! Don't forget to check first the Vin number for any software update recall!!!!! Example DTC P0421for PEUGEOT'S and Citroen

  • @Jedi_Masteren
    @Jedi_Masteren 2 роки тому +6

    It looks like, there is something wrong with the multiplication factor in these scantools 😮😮😮

    • @Beyond-Repair
      @Beyond-Repair 2 роки тому +1

      I've had that on a scope before. My scope was reporting 49vdc on a 5v reference circuit.

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Thanks for the comment Bjarne

  • @TheDisgruntledMechanic
    @TheDisgruntledMechanic 2 роки тому

    Great explanation as always Dan! Thanks. WHAT? No bloopers? 'Must've done it in 1 take!

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      🤣🤣 No bloopers this time Mike

  • @freeride202
    @freeride202 2 роки тому +3

    This happened to me last week. Chased an APPS signal drop out for an hour but in the end it was the scan tool reporting incorrectly. Verified this with two other tools and a Picoscope.
    I too have seen the OE scan tool report the wrong data. Fun times!

  • @gerigesquiere66
    @gerigesquiere66 2 роки тому +1

    Dan, what was the cause of the P20EE code on the first car? And, how did you solve that? Thanks for the video.

    • @Diagnosedan
      @Diagnosedan  2 роки тому +2

      Like i say in the video it was caused by an intermittend faulty adblue injector

  • @Masso1973
    @Masso1973 2 роки тому +6

    Nox nox Who’s there?

  • @snoopy81
    @snoopy81 2 роки тому

    Hi Dan,can u do more video on this scan tool? I own it and try to know where gone wrong.

  • @rlgrlg-oh6cc
    @rlgrlg-oh6cc 2 роки тому +5

    The vehicle manufacturer must provide information to the scan tool mfrs on how to access the data and how to interpret it. Possibly the wrong data was provided to three of the companies, then they found the error and fixed it before giving that info to Autel. Seems unlikely that all three companies would have gotten that same data PID wrong by chance.

    • @djosbun
      @djosbun 2 роки тому

      I believe that Launch reverse-engineers other companies’ products in order to make their products.

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Most scantool manufacturers buy the software from third parties

  • @johnhpalmer6098
    @johnhpalmer6098 2 роки тому

    Found out when I first got the Launch Creative 5 tool, and my first scan tool for OBDII cars ever, I found out that sometimes, the tool will lead you astray by having you chase the wrong rabbit hole(s). All it takes is one part to cause a chain reaction of other parts to not read correctly. In my case, a slightly off timed motor will do that.
    In 2018, my 2003 Mazda Protege 5 wagon (the Mazda 323) as it's call here in the US, popped the tension wheel spring for the timing belt one day while I was picking up the dog I was house sitting as he did a Houdini and did the "great escape" from my backyard and was picked up by a neighbor a couple blocks over and taken to the pound. He's chipped so my name was also on there as I know his owners well and they are considered family. Anyway, was en-route when the spring went spring! and embedded itself in the timing belt.
    Anyway, replaced the belt and spring as I had no way of knowing when the belt was last replaced, having bought the car in 2012 from the used arm of a new Honda dealer and now it's 2018 and still going...
    Anyway, it all boiled down to a slight mistiming of the exhaust cam I think it was that caused things like the TRIM's to not modulate, the MAF and later the MAP sensors to not "work", etc, all went back to that slight mistiming. Even the idle was like poo, but rev it up, it ran fine but all cleared up when I got the cams back spot on with the crank and all is well in Mazda land. Thankfully, this motor was the legendary, though peaky FS-DE non interference motor.
    Since I live on the west coast of the US, unless right on the coast or constantly driving through the mountains during winter, rust is generally not an issue here so one can still drive 20+ year old cars without having rust issues. Anyway, still drive that car and now has almost 195K+ miles on it and it still chugs down the road fine.

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      Thanks for sharing your story John👍

  • @gregred78
    @gregred78 2 роки тому

    Good info glad you brought this to my attention. I guess I was like probably 90% of other people and wouldn't think that you pay Good money for a good scanner brand and it could be so off the mark!

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      It doesn't happen very often, most of the time they are showing the right data

  • @kevinsavard5998
    @kevinsavard5998 2 роки тому +2

    Well I have worked on older vehicles in the past and been led down a rabbit hole. So you sir are not alone. I'm sure you will save some poor tech the aggravation.

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      It can be frustrating Kevin but fortunately most of the time the data is correct

  • @HelgiThorisson
    @HelgiThorisson 2 роки тому +1

    Amazing difference. Thanks for posting this video Dan.

  • @generalgriphineworldboss1811
    @generalgriphineworldboss1811 2 роки тому

    you're the best teacher more audible than anyone

  • @timowallin8020
    @timowallin8020 2 роки тому

    Hi eather im missing some info here 5:40 or i have not sean one yet in ~20years withs says they have one.
    To me its like DPF is the last before sound mufflers....
    And yes we have Bosch, Autocom, Texa, VCDS, Focom,.... ..and the worst part is when you see odd value is do you trust it?
    ...Specially when you cant scope it!!!....

    • @timowallin8020
      @timowallin8020 2 роки тому

      8:00 Thats more like what i have seen....

    • @timowallin8020
      @timowallin8020 2 роки тому

      And not otherway!!!!!!

    • @timowallin8020
      @timowallin8020 2 роки тому

      10:47 Hmm. I'm not sure, but isn't it like 1000PPM max, for that sensor, so decimal is missing there?
      AND what did the first sensor say or is it in dreams to not have even in future????

    • @timowallin8020
      @timowallin8020 2 роки тому

      14:18 Yes thats why i would like to have Passtrough... and law to cost for engine/emissions as low as the level that is it is not rip off

    • @timowallin8020
      @timowallin8020 2 роки тому

      Im Sorry! What was the FIX!!! ..Cleaning that DPF (its only mechanical METAL filter without any moving parts. So YES! You can wash it your self. Just do it back to front. So all metal (from engine) that cant burn, wash out..)
      OR did that scantool allso made that DTC to light up???????????????????

  • @BurkaLifter
    @BurkaLifter 2 роки тому

    Maybe I missed it, what was the original complaint, that was trying to be fixed ? In the end, what fixed it? Do shops often have an autonomous exhaust gas analyzer?

  • @michaelchristou5127
    @michaelchristou5127 2 роки тому +1

    You are a genius!! Well done Dan!

  • @rickl7024
    @rickl7024 2 роки тому +1

    Interesting definitely,,, I’ve used up to several different scanners on one vehicle one time to get a complete picture of what was going on,,, each one had a different section of the pie

  • @engeneer_ru5827
    @engeneer_ru5827 2 роки тому +1

    Familiar situation! Launch and ThingTool have this problem often.
    ____________________
    Scanner manufacturers copy fragments of algorithms from competitors. Hence the same type of bugs.

  • @SBK74
    @SBK74 2 роки тому +2

    Great video Dan, first I thought you were talking about a knock sensor, but when you came to ppm and particles I got it! :-)

  • @urbanjentry222
    @urbanjentry222 2 роки тому

    On them psa models the nozzle usually leaks and get a snowball on the outside of the exhaust

    • @Diagnosedan
      @Diagnosedan  2 роки тому +1

      Not on this one, there was an intermittend fault with the electrical part of the injector

  • @robertgregilovich2229
    @robertgregilovich2229 2 роки тому

    Wow! Nice find.Experience is the best teacher.

  • @MrByootox
    @MrByootox Рік тому

    Just wondered how you picked up the very intermittent injector fault Dan ? did you actuate it with the tool several times or possibly a fault code ?

  • @hassanelhassani7401
    @hassanelhassani7401 2 роки тому

    Hi Dan
    Thanks a lot for the comparison
    What model is that Autel scanner?

  • @notsohairybiker
    @notsohairybiker 2 роки тому

    Nice, I have the Maxisys MS908, gives me some hope.

  • @user-fl2ug7sr3t
    @user-fl2ug7sr3t 2 роки тому

    I'm starting my education as TSP in a few months! Cant wait.

  • @thevictim2072
    @thevictim2072 2 роки тому +1

    What did the upstream NOx sensor display? How can you blame the scan tool for the problem if you did not do a comparison of those values.

    • @Diagnosedan
      @Diagnosedan  2 роки тому

      This specific model has got no upstream Nox sensor

  • @htownblue11
    @htownblue11 2 роки тому +1

    Great breakdown Dan. I think most any tech could have been easily fooled on that issue. It’s great info to know though, and if something looks way off on the data, might bE the scan tool.

  • @garybrown5500
    @garybrown5500 2 роки тому

    Feeling smug with my Autel. But as you say it will lie to me on a different diag job without a doubt.

  • @RobertBosch9397
    @RobertBosch9397 2 роки тому

    Net een week geleden een autel mk808ts gekocht 🤣, ik zat op het puntje van mijn camping stoel toen ik deze video keek 🤣🤣👌. Mooi Danny !!!!

    • @Diagnosedan
      @Diagnosedan  2 роки тому +1

      Ha ha goede keuze gemaakt! 👌