I just bought the 30 in 5 drawer cart for their deal. It had zero hardware (minus casters). I wasn't happy with the solution HF offered. They said they couldn't send me the missing hardware. I could box it all up, load it in the truck, and return the cart bc they didn't give me bolts and washers. I love my box and my cart but that was bs.
My understanding is it's considered a manufacturers issue and for the store to get credit for the product it has to be returned. It's definitely a pain when it happens, and for something the size of a toolbox it adds additional annoyance. I had that happen with a microwave I bought at Lowe's, didn't have the turntable in the box, had to take the whole thing back.
![Lp. Последняя Реальность #107 РОДНОЙ ДОМ [Финал] • Майнкрафт](http://i.ytimg.com/vi/IK3QKzKUlHM/mqdefault.jpg)
I just bought the 30 in 5 drawer cart for their deal. It had zero hardware (minus casters). I wasn't happy with the solution HF offered. They said they couldn't send me the missing hardware. I could box it all up, load it in the truck, and return the cart bc they didn't give me bolts and washers. I love my box and my cart but that was bs.
My understanding is it's considered a manufacturers issue and for the store to get credit for the product it has to be returned. It's definitely a pain when it happens, and for something the size of a toolbox it adds additional annoyance. I had that happen with a microwave I bought at Lowe's, didn't have the turntable in the box, had to take the whole thing back.
Assembly on this needs a big revisions - lifting +100lbs item above belt level shouldnt be a step... especially when the product in pieces.