I hope Sophie is reading these comments. Her wonderful attitude and helpfulness has reached us way down in South Australia .. what a wonderful person she is. Everyone else who works for the National Trust, please take note. Well done Sophie ❤❤❤❤
That guide of yours was just brilliant, polite, helpful, good sense of humour. Very switched on and professional for one so young, hope she gets a promotion....and a pay rise
Aside from the obvious of Sophie being by far the highest value asset National Trust could wish for and therefore worthy of a much higher position and salary packet, she is actually a phenomenal person through and through. As a psychologist with decades of experience covering the whole spectrum of human nature, I can confidently say Sophie is approaching one in a billion of the global population when it comes to her beautiful character. Hopefully she will forever surround herself with people that continuously remind her how special she is and that her destiny of impact upon this world is as great as she ever desires.
@@Mr-ue2ulIf I was 30 years younger, ( I'm 56 ) but if I had my time again and knowing a lot more about women than I understood 30 years ago, I would be trying to get a ring on her finger asap. She's one in a million.
What an absolute star Sophie was. No attitude, no prejudice, just wanted to make the customer interaction the best it could be. Real people skills and even paying attention on a personal level. We need more sophies in this world. ❤ NT needs to make her manager of the whole site. Simply brilliant, I'd love to meet sophie.
She was amazing!!! What a difference!!!! Looks like those meetings over DJE paid off!!! Coffee, ride, Dan must of been thinking he was transported into another world!! lol
@@carlbeaumont1621 only some of the credit :) a lot is all down to how that very Special girl chouses to behave :) but yes they did also do a fantastic job
Absolutely, the most perfect customer service! The most delightful, helpful, young lady I've ever seen on all of DJE's videos, and to be honest, the best I've ever seen on any audit video. She really was a gem. I wish her the very best in her future.
👍👍👍 I've just posted a comment wondering if people would find it interesting now you can see the staff are friendly etc... all companies might see an increase in a bit of trade if they see the company in a good light , when companies show nothing but negativity , then people remember and next time you look online for a company , you remember a particular one and remember the negativity, whereas this one was positive and accommodating give people a good impression and if you are near with a few hours to spare , you are more likely to visit.
What a awesome person she is! Instead of being hysterical and dramatic like some guards/security folks does,she simply gives you a little guided tour,and shows the interesting stuff and such, even that they are busy to some level. What a fantastic way to handle it ! Alot of people could learn from here! No bullshit just straight to the point about the place and such! Honesty it is individuals like her that gives me hope in humanity!
Totally agree she really is so sweet kind and very helpful and certainly very rare to see someone with such a kind attitude These days I have pretty much lost all faith in people either people just stab others in the back or take advantage of just generally not nice people So it's certainly a breath of fresh air seeing there are still some good people in this world like this young lady And if I was single and not living in another country I would happily take her out for a meal could see she would be wonderful to have a long conversation with and long conversation is something I do miss as these days many people talk shit
Hands down, this is the best video you've ever made. All credit to Sophie, of course. I've not visited this national trust before, but it looks lovely. Will definitely check it out when I'm next in the area.
Well there isn't anymore I can add here that has not been mentioned already. If our belief in the National Trust had diminished from previous videos, then this young lady Sophie, has restored our faith! What a wonderful example of positivity and how to deal professionally with members of the public with such grace and beauty! I may well want to become a member after this.🌟♥
A beautiful young woman in every way who clearly loves her job. Sophie has just shown that customer care is far more important than money as that always seems to be the reason why they don't allow drones, unless you pay heavily to get the permission
Sophie has a brilliant attitude and is such a kind person. I felt she was in a difficult position between DJE and the security man which she managed perfectly. What a breath of fresh air. Thank you Sophie.
@@v8cool231 He is probably just a security professional, fully briefed on DJE's past. Was just making sure Sophie was not left alone with him. Better safe than sorry.
Wow wow wow. What an amazing young woman Sophie is. Not only a credit to her employer, but a credit to herself. Her parents must be bursting with pride.
I have to agree with you. I thought Lucy at the laser place was exceptional, but Sophie has taken it to a new level. I may just have to pay a visit to Stowe.
And that's how attitudes can be changed, if the National Trust have actually learned that's excellent. And Sophie was an absolute star the perfect kind of person in a customer liaison position.
I wanted to take a moment to highlight the incredible professionalism and kindness of Sofie. Her dedication to her work and her courteous demeanor make her a standout in every situation. Whether she’s interacting with clients or collaborating with colleagues, Sofie’s positive attitude and attention to detail shine through. Thank you, Sofie, for being such an inspiring example of professionalism! Keep up the amazing work! 🌟
People like her are like rare, golden nuggets among lumps of coal. Nice video, good to see the positive in society also as to not lose hope completely.
Okay i watch all your videos and this has been the best interaction. Sophie needs recognising for her superior dedication to the Trust and certainly deserve the managerial role. I hope they take note and give her some kind of reward. This is how you do it! GOLD star, 10/10 I now plan to visit this estate due to this wonderful interaction. I hope Sophie reads all these wonderful comments and I hope the trust and her family are very proud of her! More people like her please!!
Well Sophie, this is a comment for you because you were absolutely charming and you are easily the most polite and helpful NT employee that I have ever come across. You are an awesome lady and you made Dan feel very relaxed and comfortable.. Ten out of ten for you.
Sophie is an outstanding asset, and her demeanor and manners are exceptional. She is a credit to the service. Additionally, I can see a bright future for Mrs DJ E Media. Well done! I will definitely visit again.
Sophie is the National Trusts Treasure! They need to keep her at all costs, she has an incredible level of politeness and very helpful watching this video. Proves that good humans exist. Sophie…what a legend 🙌
Not only was Sophie an amazing employee and human being but this site is by far the best one you’ve visited. I live up north but any time I’m ever in that area I take my family and will visit the place. Looks amazing.
DAN!!! You have got to take Sophie out. She is gorgeous. She said to go visit. The chemistry between you both was very obvious. This story must be continued in Part 2 lol. Happy Birthday Sophie You are a star and hope you see Dan again. xx
What an incredible person Sophie is-she single-handedly restored my faith in the National Trust! So many could benefit from her approach: no fuss, just straightforward and honest about the place. It's people like her that renew my faith in humanity! 👍❤
What a naturally friendly, funny and non judgemental lady Sophie is. Lovely interaction. Obviously loves her job. Glad you paid for her coffee...she missed her half hour dinner to show you around.
I work for the National Trust and Sophie is one of our massive amount of dedicated volunteers doing this work for free in their free time. I work in the Trusts Liverpool Dunnings Bridge Road customer service department. I am one of the people that volunteers ring from the properties when there are issues with trust memberships amongst other things.
When I visit that place I will ask to speak to her and tell her that it was thanks to her work that I decided to visit those grounds. Keep it up young lady, wherever you go and I'm sure you will succeed.
The lovely young lass that drove you around was brilliant! Probably should be in charge of the entire thing. No one else has shown anywhere near as much sanity.
What an inspirational person Sophie is. She has inspired me to be a better person in life and to others. That one video has left a lasting impression on me. Thank you.
What a credit this young lady is to the national trust, you can tell she really cares about her job and wants more people to visit and support the trust, very impressed.
Sophie is a legend! What a lovely young woman. Without doubt this is the best and most positive interaction I've viewed in any of your videos Dan...all thanks to Sophie. The security guy also deserves an honourable mention too.
What a difference! And that’s how you do it, National Trust. Hopefully, other National Trust sites, along with English Heritage, will learn from this too. We can hope.
I think Sophie has single-handely saved the National Trust. This is great!
Exactly what I thought - redemption thanks to Sophie!
how reacting diffrently make everything feel so much less than a policed state
@@spiritusinfinitus I like the way you phrase this
What an amazing young lady Sophie is a credit to the national trust
What a great employee
I hope Sophie is reading these comments. Her wonderful attitude and helpfulness has reached us way down in South Australia .. what a wonderful person she is.
Everyone else who works for the National Trust, please take note.
Well done Sophie ❤❤❤❤
Victoria also agrees, well done Sophie.
Sydney NSW agrees ❤
Sophie ..You Mum and Dad should be so proud of the wonderful human being they have nurtured
That guide of yours was just brilliant, polite, helpful, good sense of humour. Very switched on and professional for one so young, hope she gets a promotion....and a pay rise
Sophie... Don't ever lose that polite, respectable gift you have been blessed with. 🍯
Aside from the obvious of Sophie being by far the highest value asset National Trust could wish for and therefore worthy of a much higher position and salary packet, she is actually a phenomenal person through and through. As a psychologist with decades of experience covering the whole spectrum of human nature, I can confidently say Sophie is approaching one in a billion of the global population when it comes to her beautiful character. Hopefully she will forever surround herself with people that continuously remind her how special she is and that her destiny of impact upon this world is as great as she ever desires.
Here here.
@@mawvius here here 👍
pip pip - well said !!!
nicely put
Calm down mate
what an absolute gem that young lady is and a true asset to the national trust
Sophie is a keeper! Wow, I’ve spent a lifetime in retail looking for staff as diligent, efficient and welcoming as young Sophie! Absolute diamond!! ❤
Sophie, marry me !!!. Lol
@@Mr-ue2ul Back of the queue.
@@Mr-ue2ulIf I was 30 years younger, ( I'm 56 ) but if I had my time again and knowing a lot more about women than I understood 30 years ago, I would be trying to get a ring on her finger asap. She's one in a million.
She’s an absolute gem! What a beautiful, positive and refreshing attitude to her work and all visitors she has!
gullible
What an absolute star Sophie was. No attitude, no prejudice, just wanted to make the customer interaction the best it could be. Real people skills and even paying attention on a personal level.
We need more sophies in this world. ❤
NT needs to make her manager of the whole site.
Simply brilliant, I'd love to meet sophie.
she needs to be made famous. hopefully she gets a lovely feeling when she reads all the lovely comments left about her
WOAH, the last thing Sophie needs is to be famous, she's cool they way she is. Fame goes to peoples heads.
Made famous hahaha what a complete whoppa
@@rym5810😂😂😂
Steady on mate 😂
She needs to run the country!!!!!
Shes a breath of fresh air. Why can’t more people be like her, the world would be a much better place. 👍🏻
Amen.
Agreed
This young lady has great customer service, she has a professional attitude who I hope gets the recognition she deserves 👍🇬🇧✝️
My gosh !! Doesn’t she just restore your faith in the human race ! What an absolute beaut !! ..
We need more Sophie’s in this world
The National Trust need to clone Sophie. She is just so naturally chilled and full of positive energy. No agenda , no attitude no “not allowed !“😊
She was really nice and a credit to the trust. No attitude and actually inquisitive about what you do.. Give her a pay rise.
The credit goes to her parents
She was amazing!!! What a difference!!!! Looks like those meetings over DJE paid off!!! Coffee, ride, Dan must of been thinking he was transported into another world!! lol
@@carlbeaumont1621 only some of the credit :) a lot is all down to how that very Special girl chouses to behave :) but yes they did also do a fantastic job
Totally agree
@@rfxtuber Dan was more than stunned!!! ..hook, line & sinker😍
Absolutely, the most perfect customer service! The most delightful, helpful, young lady I've ever seen on all of DJE's videos, and to be honest, the best I've ever seen on any audit video. She really was a gem. I wish her the very best in her future.
because of Sophie's brilliant attitude I'll be taking the family on a visit there
Same 🏴👍
Sophies choice.
👍👍👍
I've just posted a comment wondering if people would find it interesting now you can see the staff are friendly etc... all companies might see an increase in a bit of trade if they see the company in a good light , when companies show nothing but negativity , then people remember and next time you look online for a company , you remember a particular one and remember the negativity, whereas this one was positive and accommodating give people a good impression and if you are near with a few hours to spare , you are more likely to visit.
Likewise
@@blistiff. Yes she could sure give some of those personal at Blenheim a few lessons on visitor interactions.
Wow. This member of staff deserves a pay raise and is a credit to the national trust.👍
What a awesome person she is! Instead of being hysterical and dramatic like some guards/security folks does,she simply gives you a little guided tour,and shows the interesting stuff and such, even that they are busy to some level. What a fantastic way to handle it ! Alot of people could learn from here! No bullshit just straight to the point about the place and such! Honesty it is individuals like her that gives me hope in humanity!
What a beautiful young lady with such a beautiful kind soul. A real true genuine British angel. Happy smiles 😍👍🏕
Wow she's an absolute credit to the national trust she deserves a pay rise 100%
Everyone that watches this send Sophie a gift she deserves it.
🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
Sophie might be the nicest person on Earth.
gullible
@@MrXiberia Pessimistic
@@Womberto bless you little cotton socks
@@MrXiberiayour***
Totally agree she really is so sweet kind and very helpful and certainly very rare to see someone with such a kind attitude
These days I have pretty much lost all faith in people either people just stab others in the back or take advantage of just generally not nice people
So it's certainly a breath of fresh air seeing there are still some good people in this world like this young lady
And if I was single and not living in another country I would happily take her out for a meal could see she would be wonderful to have a long conversation with and long conversation is something I do miss as these days many people talk shit
How lovely and kind young lady Sophie was and a fantastic tour guide
Sophie, what an absolute star. ❤
Sophie 🏆
Sophie's a 100% keeper for sure.
They should have this wonderful woman training all the staff , what a gem she is
Scrolling through comments and seeing nothing but positivity made me feel really good. Go Sophie. You’re a legend!!
Sophie was outstanding, what an amazing ambassador for National Trust ....Great Video!❤
Hands down, this is the best video you've ever made. All credit to Sophie, of course. I've not visited this national trust before, but it looks lovely. Will definitely check it out when I'm next in the area.
Sophie is an absolute STAR. What an asset to NT!
Look at that. No paranoia, no over inflated sense of importance, just a lovely person blessing people with her presence.
this girl is amazing. she couldnt be more helpful. not just a credit to the trust but to the uk.
Well there isn't anymore I can add here that has not been mentioned already. If our belief in the National Trust had diminished from previous videos, then this young lady Sophie, has restored our faith! What a wonderful example of positivity and how to deal professionally with members of the public with such grace and beauty! I may well want to become a member after this.🌟♥
Well done Sophie. 10 out of 10. I hope the fame doesn't change you.
Maybe your best video yet. Bet you wish there is a Sophie at every site, a professional and clearly loves her job and an asset to National Trust.
We all love Sophie now. .💚
A beautiful young woman in every way who clearly loves her job. Sophie has just shown that customer care is far more important than money as that always seems to be the reason why they don't allow drones, unless you pay heavily to get the permission
Sophie got a soft spot for DJ and very professional at her job she will go far at the NT .
She will have to remember to get visitors to pay......... Or her bosses wont 😊 be pleased.......
@@JohnUnderwood-yz2xuShe will have brought in many more paying customers with her brilliant attitude.
Do I feel a date coming on.
@@roygane4810 Given his background i hope not. She does not deserve that.
This WAS a date! lol despite security man trying to be the third wheel lol
Sophie has a brilliant attitude and is such a kind person.
I felt she was in a difficult position between DJE and the security man which she managed perfectly.
What a breath of fresh air.
Thank you Sophie.
The security bloke was jealous and never smiled
@@v8cool231 He is probably just a security professional, fully briefed on DJE's past. Was just making sure Sophie was not left alone with him. Better safe than sorry.
What an amazing young woman, a credit to the NT for sure.
Wow wow wow. What an amazing young woman Sophie is. Not only a credit to her employer, but a credit to herself. Her parents must be bursting with pride.
Possibly my favourite video of yours. Sophie is an absolute star!
😍😍😍😍😍😍😍
I have to agree with you. I thought Lucy at the laser place was exceptional, but Sophie has taken it to a new level. I may just have to pay a visit to Stowe.
Sophie is a legend!!!!!!!! If my daughters grow up to be even half as nice and positive as this young lady I’ll be one happy dad! Respect Sophie!
And that's how attitudes can be changed, if the National Trust have actually learned that's excellent. And Sophie was an absolute star the perfect kind of person in a customer liaison position.
I wanted to take a moment to highlight the incredible professionalism and kindness of Sofie. Her dedication to her work and her courteous demeanor make her a standout in every situation. Whether she’s interacting with clients or collaborating with colleagues, Sofie’s positive attitude and attention to detail shine through.
Thank you, Sofie, for being such an inspiring example of professionalism! Keep up the amazing work! 🌟
People like her are like rare, golden nuggets among lumps of coal. Nice video, good to see the positive in society also as to not lose hope completely.
Urban dictionary "Golden Nugget"
The First piece of excrement that comes of out after a long constipation allowing the persons bowels to empty.
Sophie…putting so many other National Trust ‘staff’ we have seen to shame. An absolute legend 👏🏼
She was brilliant! Approachable & helpful
Okay i watch all your videos and this has been the best interaction. Sophie needs recognising for her superior dedication to the Trust and certainly deserve the managerial role. I hope they take note and give her some kind of reward. This is how you do it! GOLD star, 10/10 I now plan to visit this estate due to this wonderful interaction. I hope Sophie reads all these wonderful comments and I hope the trust and her family are very proud of her! More people like her please!!
Sophie has redeemed my faith in humanity.
A very pleasant, charming young lady (pretty too), give her a raise, promotion and put her in charge of training. Well done Sophie... nice video DJE.
What an amazing young lady. More like her needed.
Well Sophie, this is a comment for you because you were absolutely charming and you are easily the most polite and helpful NT employee that I have ever come across. You are an awesome lady and you made Dan feel very relaxed and comfortable.. Ten out of ten for you.
Sophie is an outstanding asset, and her demeanor and manners are exceptional. She is a credit to the service. Additionally, I can see a bright future for Mrs DJ E Media. Well done! I will definitely visit again.
Sophie not only drives like a pro, but she also turns heads wherever she goes! She's got the perfect combination of skill and style.
What😂
@@djwalker420p
@@andrewshute5469 top reply there mate
Sophie stole the show what a lovely lady great video
Sophie is the National Trusts Treasure! They need to keep her at all costs, she has an incredible level of politeness and very helpful watching this video. Proves that good humans exist.
Sophie…what a legend 🙌
She is a legend
The security was playing oneupmanship “how many years have you been here?” “Oh 3?!?!, right, add 30 on to yours, that’s how long I’ve been here” 😂
Sophie - you were just superb! Well done, you're a credit to the NT. Hope everyone else pays attention to how you handled this.
Not only was Sophie an amazing employee and human being but this site is by far the best one you’ve visited.
I live up north but any time I’m ever in that area I take my family and will visit the place. Looks amazing.
Bet you were sad to say goodbye.
Well done NT on employing a very polite and professional young lady!! A breath of fresh air indeed.
She's an angel ❤❤❤ what a lovey girl
DAN!!! You have got to take Sophie out. She is gorgeous. She said to go visit. The chemistry between you both was very obvious. This story must be continued in Part 2 lol. Happy Birthday Sophie You are a star and hope you see Dan again. xx
Ignore the security bloke, he was jealous as hell!
@@CliveCooper-i7w ? what security bloke ?? hahaha
He’s got no chance with her, way out of Dog heads league
Exactly what I thought!
That security guard tried to break them up at least four times! Jump in with me? He knew exactly what he was doing lol
Most pleasant member of staff at the national trust I've seen you meet, well done Sophie a credit to the trust🎉
Sophie was lovely and a credit to the trust. I wish there was more people like her in this world.
Sophie……What a lovely lady.
Thanks
Thank you 🙏
Head of security thought you were moving in on his bird Dan.
It was so obvious.
He was a nice guy but bloody hell leave them to it ! 😂
What an incredible person Sophie is-she single-handedly restored my faith in the National Trust! So many could benefit from her approach: no fuss, just straightforward and honest about the place. It's people like her that renew my faith in humanity! 👍❤
What a lovely young lady 😊
What a naturally friendly, funny and non judgemental lady Sophie is. Lovely interaction. Obviously loves her job. Glad you paid for her coffee...she missed her half hour dinner to show you around.
She is lovely
I work for the National Trust and Sophie is one of our massive amount of dedicated volunteers doing this work for free in their free time.
I work in the Trusts Liverpool Dunnings Bridge Road customer service department.
I am one of the people that volunteers ring from the properties when there are issues with trust memberships amongst other things.
Sophie, you are the star of this video. Never change, you rock💪🤩
When I visit that place I will ask to speak to her and tell her that it was thanks to her work that I decided to visit those grounds. Keep it up young lady, wherever you go and I'm sure you will succeed.
The lovely young lass that drove you around was brilliant! Probably should be in charge of the entire thing. No one else has shown anywhere near as much sanity.
What an inspirational person Sophie is. She has inspired me to be a better person in life and to others. That one video has left a lasting impression on me. Thank you.
i am blown away by Sophies approach and this amazing place
That was the best audit yet, what a nice change, lovely girl and bloke.
Sophie is a credit to that trust
The security bloke wasn’t too bad. Sophie was absolutely amazing, we need more people like her in the world
Put a ring on Sophie my man! Haha
Well young lady take a bow a shining example of customer service/hospitality skills 👏
What a credit to the trust, if only everyone would embrace drone flyers like that. Top marks Sophie 👍❤
I enjoyed the connection between Dan and Sophie, its pretty obvious for all to see😍😘🤞
Yes she wanted to stay in his company and visa versa absolutely lovely.. I really hope they do meet up in there own time❤❤❤
Totally agree - so good to watch
Sophie is the perfect example of TAX money well spent.
What a refreshing exchange, Sophie is a testament to how amazing it could be. Great work DJ.
34:28 - Aye mate thats what ill do, ill get out of this cart with this lovely lass and jump in with you 😂😂
What a choice. The beautiful Sophie or Johnny English the super bore.... decisions decisions 😂😂😂
I think a lot of people fell in love with Sophie including Dan 😂
Well done Sophie. Polite all the way through the video. People will go to NT Stowe just to see Sophie
What a gem Sophie is, truly a wonderful asset to the National Trust, I hope they appreciate her hard work and dedication.😊
What a credit this young lady is to the national trust, you can tell she really cares about her job and wants more people to visit and support the trust, very impressed.
Sophie is a legend! What a lovely young woman. Without doubt this is the best and most positive interaction I've viewed in any of your videos Dan...all thanks to Sophie.
The security guy also deserves an honourable mention too.
She is SO COOL!!!! lovely person!!!!
What a difference! And that’s how you do it, National Trust. Hopefully, other National Trust sites, along with English Heritage, will learn from this too. We can hope.