@@TheHustleChannel this information regarding South West’s involvement in rushing the launch of the Max came out in the Max crash investigation s. Yes Boeing was trying to infer that the Max was the same plane flying characteristics as the -8-and -9 to avoid the costly and timely retraining of pilots but Boeing had reservations on doing this It was only after South West put pressure on Boeing did Boeing go forward with the disception. Certainly Boeing is complicit in this cover up but hadn’t South West put the pressure on Boeing they may have taken a different and safer decision . You can Google South Wests involvement on the Max to get a more detailed report
@@THELIFEOFPRICE but that's not his the stock market works. After the IPO, the company doesn't receive any money from the trading of shares on the stock market. Instead, the money is exchanged between investors.
Southwest had a bad day in Florida. Every airline has them. It's a tough business, unlike Monday morning quarterbacking on the internet. Those pilots who predicted it now make more than the President of the United States. Think that has anything to do with losses? The Southwest business model worked great for 52 years. To scrap it in favor of a system that caused hundreds of airline failures in past years is ludicrous. Herb said don't go to Hawaii, it's a blooddbath, don't buy big planes, don't hub and spoke. Now a hedge fund is going to fix it? I doubt it.
Have you seen Obama’s house collection? They don’t make more than tbe president. They also have led Southwest to one of the best safety records in the world. That doesn’t come cheap.
I used to fly SWA 100%. Had a friend that worked for SWA for over 35 years retired during the pandemic. After the pandemic the “non-stop” flight I really enjoyed was “discontinued.” I now fly JetBlue that offers the non-stop SWA once offered. Bye-bye- SWA. Sad. I actually liked SWA’s open seating and SWA priority boarding was easy to get (for a small upgrade in price). SWA had a much simpler pricing strategy.
How much you want to bet the will charge flyers for the ability to choose their own seats, and prices will be dependent on the location in the aircraft?
The problem with point to point is if you fly from say DAL to MCI to STL to ATL to MCO with the same plane if something goes wrong in say STL, you dont have a plane (or a maintenance facility) to get everyone back in the air, and if you have a crew change in ATL then they are stuck too as well as the crew in STL that was supposed to be in ATL at the end of the day...now multiply that by thousands of flights and you get an idea of how difficult this type system is to manage.
Great video! I was a diehard Southwest fan but gave up on them in 2023. My angst or complaint was the open seating model. One of the biggest faults they have is those requiring assistance get on first. You'll see 50 people lined up with pre-board then group a then group B then group C. I have paid for the early boarding and wound up in the B group.......🙄 Magically, those 50 pre-borders walk off the plane without an issue. I wrote a very professional letter to them stating I'm giving up my program my miles to switch to Delta, which is less convenient, but affords me a dependable seat in economy, plus. I think the assigned seat is a huge upgrade for their company. I would consider going back to them with a pre-assigned seat. My understanding is they have premium seats which I will pay for as well.
Assigned seating is a huge turn off for me with Southwest, if they make it so bags arent free anymore, probably wont ever fly them again, even if they are "cheaper". I'd rather fly with United or Delta. Southwest is losing its soul to investors.
I retired from Southwest after 17 years. Everything he said is true. The shareholders cried and moaned about more money and that’s when the company went downhill. They started micromanaging everything and stopped listening to the employees. It was becoming utter chaos and I took retirement. They are also about as woke as you can get.
One issue nit mentioned was in the fact that is was South West that forced Boeing to hide the MCAS so that you didn’t have to loose time training pilots on the new 737 MAX and get the new variant into the air quickly. Since South West was the biggest customer for the 737 Max Boeing acquiesced to South West. The two crashes was partly due to South West.
And where did you see that? Boeing was the one that wanted to advertise that it was “almost the same plane” as the previous 737s so they didn’t train the pilots about the mcas. Southwest didn’t to anything.
@@SupremeCakeVR I have to second that Southwest was, and is toying with adding Airbus to the fleet. Boeing does not want that to happen as almost all lost cost carrier switch to Airbus over time. Also Airbus was also to blame as they had doing things behind the scenes to trick Boeing into not building a 737 replacement.
@@SupremeCakeVRSouthwest negotiated a deal with Boeing on the MAX that required a $1m per plane refund if it didn’t stay on the same type rating or required additional simulator training. That was part of the financial pressure on Boeing to slip MCAS in without fully disclosing the ramifications. A contributing factor from the same root cause was MCAS being driven by only one angle of attack sensor, when there should have been redundancy.
@@passthetunaporfavor let’s try to be somewhat rational South west put financial pressure van on Boeing. It is Boeing who made the wrong decisions but they were driven by South West insistence on getting the Max certified quickly
I flew multiple times weekly in the 1999 to the 2005 era to variable destinations and Southwest was always my first choice. Two years ago started flying again to Chicago on a quarterly basis and initially went back to Southwest. After two round trip flights I’m done with them. I understand mistakes but have no tolerance for rudeness.
The issue that broke them for me was their insistence on shading the truth. With a plane delay as I sat at the gate in early 2023, the departure kept getting pushed back by ten minutes, every ten minutes. It turns out the plane I was to board hadn't even left its previous airport and they had no idea when it would leave. All the gate agent could say is, "This is our best guess. When it leaves that airport, we'll be able to tell you more accurately." It wasn't a weather issue. It apparently wasn't a mechanical issue. They just didn't know. So instead of saying they didn't know and giving us food vouchers or whatever, they just pushed back the expected departure every 10 minutes. For hours, every 10 minutes they pushed back the departure by 10 minutes. No more for me.
That's incredibly common with ATC disruptions, if you have ever been on a plane sitting on the taxi way waiting for takeoff but everything is slowed way down because of weather, then you know what it was like for the passengers on the plane that was inbound to take you on your trip. In Europe and other parts of the world, ATC has greater predictably to when a plane will take off, but the US is unique in our parrent of thunderstorm like no other country
Southwest did not invent the low cost intrastate airline. The 1949 Pacific Southwest Airlines operated as a California intrastate airline. PSA's early success as an intrastate airline served as a model for Southwest Airlines. PSA did not survive deregulation.
Unbelievable you have nail every situation that happened with such a great airline. It gets to the point that for whatever reason companies by the time they evolve it’s almost too late…I wish them the very best and will do my best to continue doing business with them. It’s really was a meltdown and time will tell how they’ll bounce back . Definitely assigned seating will be a major plus , people have been taking advantage of it for so many years, a minor change that will make a big difference.
But if you're the last one to get on with the open boarding system and there's one seat left and it's beside the crying baby you got no choice of seats
Swa paid 1.4 Billion to acquire Airtran they wanted into Atlanta so bad. The right move was to let Airtran fail and get it for dirt cheap but SWA didn't want to fight Delta for them Airtran scapes so they overpaid Swa wishing they had that $1.4 billion now on balance sheet 😂🎉😊
Airtran wasn't doing that bad. They were actually profitable when Southwest bought them. Southwest also had to offload all the new 717s that Airtran had just acquired (bought by Delta)
There's a lot of people here criticizing focusing on profits. A lot of airlines struggled coming out of COVID. Spirit went from crazy profit to being on life support. Gone are the days we're you can just merge meaning, make money or go bankrupt
I'm a former non-disgruntled Southwest Ops Agent who took the Severance Package at the beginning of the pandemic and left. I haven't flown on Southwest in almost 4 years and have absolutely no desire to fly on them.
Well I only liked Southwest back in the day for direct routes, free bags, and unassigned seating. Take that away and you don’t have anything worth while to sell.
I’ve never liked Southwest and found them off-putting the few times I’ve flown them. With their unassigned seating, you may as well be taking a crosstown bus, and I particularly cringe at some of their cabin crews making a joke of the safety announcements and demos. And, lastly, I do not want the flight attendants to try to coax passengers into a sing-along. I’ll gladly pay a premium to fly with an airline es that takes its job seriously instead of turning it into a big joke.
“Here’s the whole history of Southwest from the very beginning which you didn’t want to know, weren’t searching for, and is not baited in my vid title so I can pad my running time to hock more Doritos and Squarespace. Then I’ll give you a couple minutes of actual substantive content.” Tool.
I live in a city that is as close to a Southwest hub as you can get (BWI) but still I avoid them as much as possible. I hate the open seating, they are also constantly late.
Great video...i.e. the analogies of SW. Flew SW in the 70s, but my loyalty went away from them due to their open seating. As you get older, to me, it's all about comfort, so business class is what's needed to keep me flying. My loyalty went from United 1K status to British Airways Gold Status. Comfort is Priority One! ✈️💺🧳 👊respect👊
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@@TheHustleChannel this information regarding South West’s involvement in rushing the launch of the Max came out in the Max crash investigation s. Yes Boeing was trying to infer that the Max was the same plane flying characteristics as the -8-and -9 to avoid the costly and timely retraining of pilots but Boeing had reservations on doing this It was only after South West put pressure on Boeing did Boeing go forward with the disception. Certainly Boeing is complicit in this cover up but hadn’t South West put the pressure on Boeing they may have taken a different and safer decision . You can Google South Wests involvement on the Max to get a more detailed report
almost all of the time when a finance company takes charge, customer service and value goes down hill
Disappointed to see the focus shift immediately back to shareholders and profits and NOT the customers or the employees.
I’m sick of the focus on stock holders! It’s heinous theft really!
That’s what happens when you have investors you don’t really control the company it becomes politics inside the business
What corporation’s purpose legally and ethically lay solely in creating shareholder value.
Gotta take care of the people that fund the operation or there would be no airline / employees / airplane for you to fly on
@@THELIFEOFPRICE but that's not his the stock market works. After the IPO, the company doesn't receive any money from the trading of shares on the stock market. Instead, the money is exchanged between investors.
Not what Herb would've done...
Ya think?
How incredibly refreshing to hear a CEO say the words “I messed up, this is on me”. Accountability it just top!!
Southwest had a bad day in Florida. Every airline has them. It's a tough business, unlike Monday morning quarterbacking on the internet. Those pilots who predicted it now make more than the President of the United States. Think that has anything to do with losses? The Southwest business model worked great for 52 years. To scrap it in favor of a system that caused hundreds of airline failures in past years is ludicrous.
Herb said don't go to Hawaii, it's a blooddbath, don't buy big planes, don't hub and spoke. Now a hedge fund is going to fix it? I doubt it.
Have you seen Obama’s house collection? They don’t make more than tbe president. They also have led Southwest to one of the best safety records in the world. That doesn’t come cheap.
No one is running southwest as a team, it is fragmented and the L does not know what the R is doing. The customer ethos is now long gone.
@@FlyingElf777 obamas house ? Wft?
I used to fly SWA 100%. Had a friend that worked for SWA for over 35 years retired during the pandemic. After the pandemic the “non-stop” flight I really enjoyed was “discontinued.” I now fly JetBlue that offers the non-stop SWA once offered. Bye-bye- SWA.
Sad. I actually liked SWA’s open seating and SWA priority boarding was easy to get (for a small upgrade in price). SWA had a much simpler pricing strategy.
Assigned seating will be a really horrific mistake.
Big time mistake.
How much you want to bet the will charge flyers for the ability to choose their own seats, and prices will be dependent on the location in the aircraft?
@@jasongable3521 Of course they will; they’ll also introduce a variation of a first class cabin.
@@hughofIreland and charging for bags will be next.
I prefer knowing where I’m going to sit. Why would somebody prefer NOT to?
the new management doesn't really understand the philosophy that make Southwest, a Southwest
The problem with point to point is if you fly from say DAL to MCI to STL to ATL to MCO with the same plane if something goes wrong in say STL, you dont have a plane (or a maintenance facility) to get everyone back in the air, and if you have a crew change in ATL then they are stuck too as well as the crew in STL that was supposed to be in ATL at the end of the day...now multiply that by thousands of flights and you get an idea of how difficult this type system is to manage.
Great video! I was a diehard Southwest fan but gave up on them in 2023. My angst or complaint was the open seating model. One of the biggest faults they have is those requiring assistance get on first. You'll see 50 people lined up with pre-board then group a then group B then group C. I have paid for the early boarding and wound up in the B group.......🙄
Magically, those 50 pre-borders walk off the plane without an issue. I wrote a very professional letter to them stating I'm giving up my program my miles to switch to Delta, which is less convenient, but affords me a dependable seat in economy, plus. I think the assigned seat is a huge upgrade for their company. I would consider going back to them with a pre-assigned seat. My understanding is they have premium seats which I will pay for as well.
The miracle at 30,000ft is a uniquely Southwest thing. Though the last Southwest flight I was on, they took 16 people off the plane in wheelchairs.
Assigned seating is a huge turn off for me with Southwest, if they make it so bags arent free anymore, probably wont ever fly them again, even if they are "cheaper". I'd rather fly with United or Delta. Southwest is losing its soul to investors.
I retired from Southwest after 17 years. Everything he said is true. The shareholders cried and moaned about more money and that’s when the company went downhill. They started micromanaging everything and stopped listening to the employees. It was becoming utter chaos and I took retirement. They are also about as woke as you can get.
One issue nit mentioned was in the fact that is was South West that forced Boeing to hide the MCAS so that you didn’t have to loose time training pilots on the new 737 MAX and get the new variant into the air quickly. Since South West was the biggest customer for the 737 Max Boeing acquiesced to South West. The two crashes was partly due to South West.
And where did you see that? Boeing was the one that wanted to advertise that it was “almost the same plane” as the previous 737s so they didn’t train the pilots about the mcas. Southwest didn’t to anything.
@@SupremeCakeVR I have to second that Southwest was, and is toying with adding Airbus to the fleet. Boeing does not want that to happen as almost all lost cost carrier switch to Airbus over time. Also Airbus was also to blame as they had doing things behind the scenes to trick Boeing into not building a 737 replacement.
@@SupremeCakeVRSouthwest negotiated a deal with Boeing on the MAX that required a $1m per plane refund if it didn’t stay on the same type rating or required additional simulator training. That was part of the financial pressure on Boeing to slip MCAS in without fully disclosing the ramifications. A contributing factor from the same root cause was MCAS being driven by only one angle of attack sensor, when there should have been redundancy.
I wasn't aware that SW made the Boeing aircraft or flight manuals.
@@passthetunaporfavor let’s try to be somewhat rational South west put financial pressure van on Boeing. It is Boeing who made the wrong decisions but they were driven by South West insistence on getting the Max certified quickly
I flew multiple times weekly in the 1999 to the 2005 era to variable destinations and Southwest was always my first choice. Two years ago started flying again to Chicago on a quarterly basis and initially went back to Southwest. After two round trip flights I’m done with them. I understand mistakes but have no tolerance for rudeness.
The issue that broke them for me was their insistence on shading the truth. With a plane delay as I sat at the gate in early 2023, the departure kept getting pushed back by ten minutes, every ten minutes. It turns out the plane I was to board hadn't even left its previous airport and they had no idea when it would leave. All the gate agent could say is, "This is our best guess. When it leaves that airport, we'll be able to tell you more accurately." It wasn't a weather issue. It apparently wasn't a mechanical issue. They just didn't know. So instead of saying they didn't know and giving us food vouchers or whatever, they just pushed back the expected departure every 10 minutes. For hours, every 10 minutes they pushed back the departure by 10 minutes. No more for me.
That's incredibly common with ATC disruptions, if you have ever been on a plane sitting on the taxi way waiting for takeoff but everything is slowed way down because of weather, then you know what it was like for the passengers on the plane that was inbound to take you on your trip. In Europe and other parts of the world, ATC has greater predictably to when a plane will take off, but the US is unique in our parrent of thunderstorm like no other country
Well done.
You are great at explaining these things and do it in a very engaging way. Thank you.
I was traveling internationally during the 2022 Holiday season. I was extremely lucky that l didn't take Southwest 😅
SWA, with their low-cost fares, used to be my airline of choice for leisure travel but now, they're just as expensive as Delta, United or American.
I will not use them even if they were giving flights away. I will not book with any company that flies the Boeing 737 Max.
Southwest did not invent the low cost intrastate airline. The 1949 Pacific Southwest Airlines operated as a California intrastate airline. PSA's early success as an intrastate airline served as a model for Southwest Airlines. PSA did not survive deregulation.
Unbelievable you have nail every situation that happened with such a great airline.
It gets to the point that for whatever reason companies by the time they evolve it’s almost too late…I wish them the very best and will do my best to continue doing business with them. It’s really was a meltdown and time will tell how they’ll bounce back .
Definitely assigned seating will be a major plus , people have been taking advantage of it for so many years, a minor change that will make a big difference.
I actually flew on a 727 on Southwest once.
They're still my first look when booking
I no longer look at WN first, they are only considered if they have the only direct flight.
Nice job.
Nice info and very nice production value. Did I miss the 1 decision? Was it buybacks? Was it dividends? Tech?
Nice job sir.
Great video!
Great video. Loved the host.
I always liked the open seating because for example if there was a crying baby or someone I didn’t want to sit next to, I could go elsewhere
But if you're the last one to get on with the open boarding system and there's one seat left and it's beside the crying baby you got no choice of seats
Swa paid 1.4 Billion to acquire Airtran they wanted into Atlanta so bad. The right move was to let Airtran fail and get it for dirt cheap but SWA didn't want to fight Delta for them Airtran scapes so they overpaid
Swa wishing they had that $1.4 billion now on balance sheet 😂🎉😊
Airtran wasn't doing that bad. They were actually profitable when Southwest bought them. Southwest also had to offload all the new 717s that Airtran had just acquired (bought by Delta)
You got yourself a new subscriber 🎉
There's a lot of people here criticizing focusing on profits. A lot of airlines struggled coming out of COVID. Spirit went from crazy profit to being on life support. Gone are the days we're you can just merge meaning, make money or go bankrupt
Profitability-get as much out of the customers pockets for giving as little as possible
I fly SW out of CMH ALL the time unless flying somewhere they don't service. Never have had a problem.
They are losing a billion dollars a year just on providing inter island flights in Hawaii. They need to exit that market.
I'm a former non-disgruntled Southwest Ops Agent who took the Severance Package at the beginning of the pandemic and left. I haven't flown on Southwest in almost 4 years and have absolutely no desire to fly on them.
Well I only liked Southwest back in the day for direct routes, free bags, and unassigned seating. Take that away and you don’t have anything worth while to sell.
They have rebounded.
I’ve flown SWA about 30x
Never had a single problem
I’ve never liked Southwest and found them off-putting the few times I’ve flown them. With their unassigned seating, you may as well be taking a crosstown bus, and I particularly cringe at some of their cabin crews making a joke of the safety announcements and demos. And, lastly, I do not want the flight attendants to try to coax passengers into a sing-along. I’ll gladly pay a premium to fly with an airline es that takes its job seriously instead of turning it into a big joke.
R.I.P. S.W.
“Here’s the whole history of Southwest from the very beginning which you didn’t want to know, weren’t searching for, and is not baited in my vid title so I can pad my running time to hock more Doritos and Squarespace. Then I’ll give you a couple minutes of actual substantive content.” Tool.
I live in a city that is as close to a Southwest hub as you can get (BWI) but still I avoid them as much as possible. I hate the open seating, they are also constantly late.
Best customer service in 2024. Sounds like people are choosing SWA. Let’s hope the activist investors don’t ruin what originally made them great.
Stawk promoters strike again.
This video is so over produced, it is distracting from the information being communicated.
Great video...i.e. the analogies of SW. Flew SW in the 70s, but my loyalty went away from them due to their open seating.
As you get older, to me, it's all about comfort, so business class is what's needed to keep me flying.
My loyalty went from United 1K status to British Airways Gold Status. Comfort is Priority One! ✈️💺🧳
👊respect👊