ALL Canon Printers: Fix 'printer offline' error when trying to connect over Wi-Fi
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- Опубліковано 12 вер 2024
- This solution is for ALL Canon Printers. It should work whether you have an existing printer that has suddenly disappeared from your wi-fi network, or whether it is a new printer that you are trying to connect. The error message is pretty much the same: "The printer is offline. Check that the printer is connected and the printer power is on." So we are going to reinstall and reset all in one go here.
I recommend you give this solution a go before you faff around with suggestions out there - you know what I mean: Turn it on and off, reset your network, mess around with your device manager, troubleshooting, restart spoolers, clearing print jobs, re-setting the printer etc etc.
Let me know how you get on!
4 hours of trying and I find your video! Thanks! (Why was this so hard?)
Thankyou so much - after two days of trying all sorts I found your video! 🎉❤
Glad to be of assistance!
You are an angel! Thank you!
Why thank you. I think I like being one of those !
Hi. This is not the proper solution. I have a printing shop and i own this model. Faced the same issue and came to this video. Later i found proper solution:
- the real reason is items left in print queue. When you have this issue, your printer will be showing 'offline' in printers and scanners page in control panel
- there is a seperate print queue in canons software(not the one in 'printers and scanners' page in control panel)
- to clear that you need to open Canon IJ printer utility(hope it's the correct name)
- there you can find a seperate print queue with pending jobs
- just clear it. Now your printer will be showing 'idle' instead of 'offline' in printers and scanners page in control panel
That's really useful information. Thank you very much for sharing it. It's not obvious is it - that's why it's so helpful. Do you find that Canon printers are a nightmare?
Thank you.
You're welcome