ALL Canon Printers: Fix 'printer offline' error when trying to connect over Wi-Fi

This solution is for ALL Canon Printers. It should work whether you have an existing printer that has suddenly disappeared from your wi-fi network, or whether it is a new printer that you are trying to connect. The error message is pretty much the same: "The printer is offline. Check that the printer is connected and the printer power is on." So we are going to reinstall and reset all in one go here.
I recommend you give this solution a go before you faff around with suggestions out there - you know what I mean: Turn it on and off, reset your network, mess around with your device manager, troubleshooting, restart spoolers, clearing print jobs, re-setting the printer etc etc.
Let me know how you get on!

[@vickiclark5924]

4 hours of trying and I find your video! Thanks! (Why was this so hard?)

[@jcontra4419]

Absolutely never will I but another Canon! Thank you for this video 😅

[@lynetteconway1850]

Thankyou so much - after two days of trying all sorts I found your video! 🎉❤

[@drmousette]

Glad to be of assistance!

[@sandyedwards4494]

You are an angel! Thank you!

[@drmousette]

Why thank you. I think I like being one of those !

[@anastasialujan6238]

Thank you.

[@drmousette]

You're welcome

[@neog3461]

Hi. This is not the proper solution. I have a printing shop and i own this model. Faced the same issue and came to this video. Later i found proper solution:
- the real reason is items left in print queue. When you have this issue, your printer will be showing 'offline' in printers and scanners page in control panel
- there is a seperate print queue in canons software(not the one in 'printers and scanners' page in control panel)
- to clear that you need to open Canon IJ printer utility(hope it's the correct name)
- there you can find a seperate print queue with pending jobs
- just clear it. Now your printer will be showing 'idle' instead of 'offline' in printers and scanners page in control panel

[@drmousette]

That's really useful information. Thank you very much for sharing it. It's not obvious is it - that's why it's so helpful. Do you find that Canon printers are a nightmare?