I bought AFR heads and a AFR manifold plus a few small parts from Weingartner and my experience was totally positive, when you are on the phone you can tell he is a busy man but he answered my questions completely and even told me when spending more money was not really a benefit for what I was trying to accomplish. I would buy from him again without hesitation. Main reason I contacted him to start with was that I wanted to talk to someone that knew what they were talking about and he definitely knows his stuff. Thanks Eric
Just keep being you man. It's tough keeping a small business going. Most people never consider that it's wrong to ask 'free' advice from someone that's spent their life acquiring the knowledge and skills they are trying to milk from you for free. There's a reason Bill Jenkins was called "Grumpy".
Bill was not a grumpy guy. He had a mean looking rest face. I seen it as little kid. You don't forget. ❤ his cars though. He was really about local just across the river. As far as acquiring knowledge that never stops, does it?
I repair GM instrument clusters and similar LED swaps for a living which isn't near the level of stakes and complexity in your profession, but I can relate to the average person being terrible to work with. I also get the window shopper types who just waste your time. I've come to the realization that my service is far better than my competitors because I have to redo their work quite often and nobody else warranties their work at least in my state. So I've just taken the mentality that nobody is serious until they prove otherwise which does suck for the good customers but life is far too short to waste it on non serious people. Thank you for the cylinder head content on youtube. I'm just messing around with stuff for fun on the premise if I destroy these cylinder heads I'm only out 60 bucks. But I still want to do the best I can do, or at the very least learn and get better. Having information out there is really helpful for that. Your video on cam lift was very helpful too
When I applied for a credit card machine, it was going to cost me a monthly fee plus 5% of every transaction, not of the profit, of all money transaction, 😂 that's why they want cashless economy, thanks for sharing, all the best to you and your loved ones
Im not a nice guy , i guess we'd get along pretty good , i do have a set of 23 degree Pro Lightnings that you ported for us , power hasn't been a problem, now traction is the problem !
That's why I like the Gen 2 LT1 my chamber was like 52cc. I still need to pull them heads off so you can fix the guides and put a real valve job on them.
I think it's insulting when people buy from someone else, then use you for tech support. It implies your time and expertise aren't worth anything. People may argue that if you give free advice, they might be more likely to buy. But in my experience, that's mostly BS. People just want something for nothing.
For businesses that I have a personal relationship with I make it a point to pay cash or with a personal check. The dentist that I have been using since 1985 is an example.
Steve Morris did a video a few years ago stating the same thing about customer service. I purchased a complete rotating assembly/cam from him for my build, had other questions down the road about a few other things, he was more than happy to answer my questions and help me out.
Honesty, integrity, and respect is a 2 way street seems its hard to come by these days. Eric, your customer service is outstanding. No matter how much you do somebody is going to complain. Keep doing what you do. Most of us really appreciate it! Thank you sir!
I had this happen recently. It's like you want to jump the line of hard-working, paying customers. Saving money can bite you in customer support and services offered.
Doesn't make you not a nice guy, it makes the other person an unreasonable selfish jerk! I get the se thing, i price someone on some work, they thinky price is a little high, they go elsewhere, a crappy job is done, they then come and try to get info from me on how to fix the poor work !!, then sometimes i end up doing the fix up and they moan about the cost as they have already spent x dollars and 'hope I'll be looking after them' !!! I feel your pain 👍
Appreciate you being straight up. Thats one of the reasons i stilll watch your videos. I still remember that yellow big block you did for engine masters magazine
As a machinist, I couldn't do a You Tube video. I would get pissed at all the questions from people who just don't want to think for themselves. They find it easier to use your brain to save their time.
I believe you’re a nice guy you do more for the community than most people can really understand and the value is extremely high. I don’t even do big Block stuff or V-8, but I still bought your Dyno book to support you.. I understand where you’re coming from with customers are difficult and they expect you to just answer questions all day for free and not make a dime and they think that you’re just made of money
As a motorcycle dealer we stocked over 150 helmets, cheap to expensive. Customers used us everyday to shop and size helmets and clothes and then purchase online to save 10 to 50 dollars. When frustrated with their purchase they would bring their product to us. Online seller wants shipping both ways. Their comment to us is you are a dealer for XYZ so you should help us. Sorry no it doesn't work like that. I gladly pay for knowledge. $10 dollar helmet for a $10 dollar head! Cheers!
I don’t think that has anything to do with being a nice guy. There’s only 24 hours in a day and a person can spend his whole life answering stupid questions 😊
@@troydspain1099 it doesn’t make you not a nice person if your avoiding spending time answering stupid questions. He simply doesn’t have the time. I’ve met Eric and brought him two sets of heads in person and and a pair to flow, he went way out of his way to help me when I showed up.
Being truthfull in a mans work nowandays will cost ya.....Do all things like you are working for God and don,t look back.....too many moneymizers/money as there God. Be yourself and let it be...You do great work.
I’d rather learn from an Intelligent person that Aint such a nice guy than be mislead by someone who, bless their hearts, just might not be as Creative or have the ability to come up with Solutions
Until people get to see monthly statements in a small business, they really don't have a handle on how expensive the "convenience" of plastic is. Yes, it does add up to something between 2.5% and 4%, depending on the bank handling the merchant account and the card issuers terms. For each 100k/year a business may gross, ballpark is going to be over $200/month lost on average - that's phone plus fuel for a lot of folks. The interest [awaiting repayment] lands on the card holder so these costs are a ONE DAY/ per instance item. Annuitize 2.5% for 365 days... and we see why the biggest/baddest skyscrapers in any city belong to banks. And there is no way to not factor this cost of money into goods sold - plastic has driven up cost of living, and its silent. I do believe that in terms of cost of goods, putting a postage stamp on an envelope and mailing a check for items over $50 is cheaper to the overall economy, if everybody did it to drive merchant costs down.
I work in a shop myself and if they bought something elsewhere and want it installed it's extra! Then the DIY people there'd be a sign on my wall if you messed you're own stuff up it's double charge... just saying you're not being a bad guy you're doing what a business man has too.
I’ve been getting cranky with my time lately also. People are relentless, the last few years. Me. I knowingly pay more expecting some one to answer my stupid questions I know I’m a idiot
Nothing wrong with what you do Eric. There’s a difference between being nice and letting others take advantage of you. Steve Morris made a similar video 4-5 years ago, and it is equally understandable. People need to understand that time is not free. If you want to save that extra dollar, fine. But then you’re on your own. I’ve seen some shops charge a service fee for tech support from non-customers, but that’s kind of hard to calculate. Overall you do come across as a good dude and that’s what matters to your actual customers.
Ya know Eric I worked for a company that sold high end football gloves, we had to pay stores to sell our products, it HAD to be packaged very specifically to there requirements. Or they’d turn around and charge us for each one. Talk about greedy.
Hear you on shipping costs I have a set of stock 8.1l heads I hand ported(cast iron is tuff stuff) and I need them stuck on a flow bench and checked out but....80lbs per head 160lbs total shipping is outlandish from maine lolol.
Love ya man - I was in the automotive business 45+ years people suck I hate them but they provided me a living so I tried to provide good service. I worked with you on the phone. Yes you were a little brusque but honestly I was shocked and impressed you answered the phone Your just like most top of their game guys - Guys like Bruce Crower or Jack Roush and many others I dealt with, rough on you but its not meant to hurt. Just hard for smart guys that work their tails off to work with people that dont even try to help them selves and you dont realize I am a serious customer. Sometimes Im afraid to ask a dumb question but its worth it to me knowing your going to be my best option - I spend hours and hours researching trying to learn - Not quite ready for the ProMaxx heads you recommended still building my 408 SBC waiting for Crower cam cores to start coming in, but I will be getting back to you soon -- Hey everyone you need to subscribe and smash the like button thats how you help a brother out -- Rex
I watch your stuff because it is very interesting, and I gain knowledge so I can apply it to a different engine. I do this stuff all the time to learn because the folks that work on and tune my car are idiots. They keep doing the same thing over and over again expecting a different result. LOL
We’ve spent quite a bit of time on the phone together and exchanged quite a few emails. You’re definitely I nice guy. I can tell you get frustrated with people who waste your time. But that’s not being a mean guy, that’s just being a businessman and knowing time is money.
My dad ran a speed shop for over 30 years and built a lot of engines. Now we manufacture products. Seems like it happened in the early 90's but he would get so mad spending all kinds of time working on coming up with a good combination for a customer and then they order cheaper but similar parts from mail order company XYZ. A. They would come back to him wondering why it's not fast. Or B. They can't figure it out so they come back for help tuning. My Dad was a pretty mild mannered helpful guy but that stopped if you went to someone else after he helped you and you didn't listen.
I build transmissions for Street and drag guys . I get people regularly asking for help after there builder had issues . I use to try and help people but have got to a point where i just tell them to talk to builder and they always come back with they cant figure it out . Sorry not my issue .
When I'm working, and I'm in a rhythm and things are chugging along. I DETEST, when someone interrupts me for some inane reason, DETEST it. You are NOT alone.
I still think you’re a nice guy, just not one that takes crap from the people who are trying to use you by getting what they can from you for free. I spoke to you briefly about a set of Edelbrock heads I own, you are extremely knowledgeable and polite, and you didn’t tell me what I wanted to hear, you gave me your honest opinion. Consequently, If I ever need cylinder head service or port work done, I will definitely use your services, even if it’s not the least expensive option, because I know that you take care of your customers.
I'm inclined to agree with you. Your help/experience/time shouldn't be free when it's your job not just your hobby. I'm a mechanic and people always want me to do side jobs. Why does everyone think my off-time is worth less than my work time? They just want cheap labor but give the excuse that they thought I wanted 'extra' money. We're extremely lucky you give so much information and experience free on youtube.
Eric love your videos and the info !!! I think you do an amazing job explaining to idiots like myself . The older I get more respect I have for professionals like yourself trying to do the best you can . That being said most people are A holes , so keep up the great work
You can thank me for his email. I told him about the victor jr port matched to a 1206 and the heads being as cast and it did the best of all the intakes. I also told him how the roof was the worst part to be mismatched. We all told him to epoxy the intake, open the pinch to a 1206, or the best solution was to get a new intake. I told him where I got all this info for him to watch it for himself. I never told him to message you. He was on a Facebook sbc builders page that is full of idiots and I gave him what I knew. He must have took it upon himself to reach out to you.
People suck now Days! I would love to do business with you, and I plan on it, I greatly appreciate learning what not to do! I would love to learn 1/4 of what you know, people get what they pay for!
I totally agree with you . Why would you give away free info for something that took 20-30 years to learn . Been there. You give enough free info on youtube. Love your channel.
I believe what you're talking about in the first few minutes is part of critical thinking. I didn't go to college and I know I'm not the smartest person around but I will say some of the dumbest people I've ever met are college degree holders.
Eric, you're not a mean person. You just have limited time each day. I know I get that. Sometimes when things are hectic we all have to cut through the niceties and get stuff done. And for your customer with heads that have shorter ports ? Well, time for a short port intake, simple. Then there's not an expanded and shrunken intake tract. It's cheaper plus faster than messing with heads IMO. You are fun to watch, Keep on doing what you do.
Darrin Morgan says that a 0.050" overhang/mismatch at the roof where the head port is smaller than the intake manifold results in cutting off 1/2 inch of the port CSA at high air flow levels.
My good friend is a insurance agent, she says she gets calls for a insurance quote . Then after she gets the information she needs and then gives them the price sometimes they get all upset even using profanity at her when they hear the price !! And thats after she discovered they essentially lied they had no tickets on record…! I swear Eric you could give away the heads and tech and some would still be upset about something out of your control…! 😂🤷🏻♂️🏁🏁
Also, I’d like to mention, I run my business by myself as well. I have to build engines port light model Honda cylinder heads do the sales do my taxes. Do the orders go to the post office and contend with customers all day long so I completely understand where you’re coming from. Forget about these guys you’re doing amazing..
You got me thinking. On Cylinders 7 and 8. They tend to run a little leaner. Have to assume they make a little less power. We may be able to port them out a little more to balance the power. What do you think of just having a little more compression to balance the power out on a N/A motor?. Been watching your UA-cam video and learned alot from you. As you said, I don't see others that I know of backing up their work as you do. I have a long term project that I'm working on. I will definitely get heads and intake next year. Great work. Have a great day
If two cylinders are running a little leaner, they might be making MORE power. Also, porting those intake runners might make those cylinders even more lean. If you're using EFI, you could put injectors that flow a little more than the rest in those 2 cylinders.
I love the guys that call you about parts and then talk about it for hours in text and email after. Then go buy it 20$ cheaper somewhere else. Like wtf. Your time must be worthless to you to waste mine and your time and then go save a couple bucks.
Yeah man your right about whether they buy it from you or not. But I can also think back to where I did the same thing and needed help. This is what happens when you buy based on price. I had it happen to me as a consumer and when it finally hit my thick skull it made sense. When you are a young inexperienced kid you will make those mistakes. And not likely understand your point of view. IDK. I guess keep trying to educate your clients...Good luck...
I had a one man shop all through the 90s. At least twice a week a car would pull onto the lot and come in and ask “Where is the county court house?” About a mile back. The guy that has the location now says it’s still the same.
Experience Cost money.the Reason it cost money Is because it takes time to get the experience ie Reading tech Taking it into application Making mistakes and correcting them Et cetera. And that takes A lot of time.. When I say time I mean years. Time is money. If you don't have experience In a certain area .and You don't have years to learn it.. You pay the person that does .That's time and money well spent.. As far as the guy With the intake Common sense would tell you That the air is going to hit a wall.. It's called sheer..if The port was a little bit bigger .than The intake opening I believe that would be more acceptable..
On the Promax heads for the test could you increase the head gasket thickness to get the compression where you want it? I know it would affect the quench but it’s an option to help out those small combustion chambers. My old friend that worked with Eddie Hill in Drag boats use to even play around with rod lengths and compression heights to get the compression ratios where he wanted…. I’m not recommending that but head gaskets are a pretty easy option.
Has nothing to do with nice or not. People are selfish and don't understand what a small business owner goes through, especially with our current economy. Nothing wrong with educating people.
Yeah i noticed the difference between calling and the videos lol. Those chambers on the ls just by looking at them they looked kinda small. But hard to tell and i am glad you test stuff what i want test to help both of us. Since i know you have the 2925 manifold to port what i want to test since you said the bmp manifold after you port does the best on a 2 barrel well it was kinda a good thing my dad said buy this used manifold so same money. Well now i want to do later on once i run the manifold i go in the car then run your ported 2925 then after that i want to try your ported bmp on the track to see if i feel the difference and if it is faster i would like another bmp for the protoplines heads for the 2nd 350 for the wingless spec sprint so i know a lot of money and work but it was a thought i had for a while. Just trying to get money is the hardest part
I find you to be a typical businessman. There are things customers do without thinking. I get it. My archery dealer is a great guy. Very talented but very straight forward. He just tells you something is messed up. He sounds rude but it’s not personal.
Omg not a nice person. How dare you think you can be in business to make money. I personally can't believe though appreciate, you share all that you do.
screw nice, i value honesty, and integrity far above nice. most people who seem nice, its nothing but fake, and they will bend you over without batting an eye. its nice to provide info/tech to your customers, but to people who never spent a penny with you, no.
Ok, here's my 2 cents. It makes no sense to spend a good fortune on a pair of heads and then pay another fortune to have done all over again! Why don't AFR do it ? CNC supposed to make everything identical, ports, combustion chambers etc. It's crazy that why people complain. And after market heads should be sold no springs, no valves. Cam companies want you to use their components for their cams. Valve lengths too. All the parts that come with the heads get wasted. They should make the heads in different stages so customers don't feel like they got screwed. The customer DOESN'T know the details and should be advised by the dealer he bought them from. Not another dealer. You are right!
Owned a business for years where folks would buy stuff $10 cheaper online, then come to me to show them how to use or set it up... Nope, no free tech support on items I didn't sell you. 1st time I am nice hoping the customer sees the value in buying from me. But the second, you are not a customer, you are a thief, stealing my time and the cost of running my business. I would never send an email to a vendor unless i bought products from them, or was considering a purchase.
Everyone thinks they're entitled to "free" stuff these days; Like sign contracts to get student loans and then whine about having to pay it back. Anyone who does business with you is already profiting from your experience.
@@lollipop84858 That's exactly what it's about.You're punishing people who did things the responsible way. We skipped on vacations, purchases, etc. Making sacrifices to get our kids through school. Made them work while going to school also. Little did I know I could have just been an irresponsible freeloader and got it for free!
thanks ,you are already providing ore tech then Most any other person in the last 40 years , and i think you may have already gave the guys answer in a video before lol, also. I may be getting old But i do not see how to contact you for services.
I thought you were a pretty nice guy when I got my heads from you, but I didn’t bug the crap out of you, lol. You told me a time frame that was not in your control and they came in within days of that time frame. That is the reason I bought from you though, I case I run into problems, I’m not facing the head manufacturer on my own, that could say I installed them wrong or some lame excuses like that.
I'm about 5:30 in and had to stop to comment on a business versus a hobby. There is no way you can compare the two. If I copied your port work and sold it at half price, I'd still make more money than you. As far as time, I lose my ass doing small heads cheaply on one cylinder blind heads like 60mm and under two strokes. Car heads would take me far longer than you for sure. Your time on heads is worth triple compared to mine, maybe more.
This is all 100% understandable and the customer service is why I'll continue to do business with you! Enjoy your videos keeps me sane at work
Things that Eric is NOT:
A. A nice person.
B. A porter of cast iron heads.
C. Superman.
D. All the above.
😂😂😂
I bought AFR heads and a AFR manifold plus a few small parts from Weingartner and my experience was totally positive, when you are on the phone you can tell he is a busy man but he answered my questions completely and even told me when spending more money was not really a benefit for what I was trying to accomplish. I would buy from him again without hesitation. Main reason I contacted him to start with was that I wanted to talk to someone that knew what they were talking about and he definitely knows his stuff. Thanks Eric
Thank you.
People are horrible! I am losing faith in humanity every day
My grandpa used to tell me "people have an unlimited capacity to waste your time"
Your Grandpa was a wise man.
People need to understand that you are in business to make money. Period.
Just keep being you man. It's tough keeping a small business going. Most people never consider that it's wrong to ask 'free' advice from someone that's spent their life acquiring the knowledge and skills they are trying to milk from you for free. There's a reason Bill Jenkins was called "Grumpy".
Bill was not a grumpy guy. He had a mean looking rest face. I seen it as little kid. You don't forget. ❤ his cars though. He was really about local just across the river. As far as acquiring knowledge that never stops, does it?
The stuff you put on UA-cam is priceless and that means your a nice guy.. knowledge is power everyone should remember that
I repair GM instrument clusters and similar LED swaps for a living which isn't near the level of stakes and complexity in your profession, but I can relate to the average person being terrible to work with. I also get the window shopper types who just waste your time. I've come to the realization that my service is far better than my competitors because I have to redo their work quite often and nobody else warranties their work at least in my state. So I've just taken the mentality that nobody is serious until they prove otherwise which does suck for the good customers but life is far too short to waste it on non serious people.
Thank you for the cylinder head content on youtube. I'm just messing around with stuff for fun on the premise if I destroy these cylinder heads I'm only out 60 bucks. But I still want to do the best I can do, or at the very least learn and get better. Having information out there is really helpful for that. Your video on cam lift was very helpful too
Unfortunately, there are people who want something for nothing. I appreciate your knowledge and willingness to share.
When I applied for a credit card machine, it was going to cost me a monthly fee plus 5% of every transaction, not of the profit, of all money transaction, 😂 that's why they want cashless economy, thanks for sharing, all the best to you and your loved ones
Its more than that, it's called the great steal.
Sacrificing your time and money for a dyno day? 😲
It took me a long time to learn to say ...NO.
Im not a nice guy , i guess we'd get along pretty good , i do have a set of 23 degree Pro Lightnings that you ported for us , power hasn't been a problem, now traction is the problem !
That's why I like the Gen 2 LT1 my chamber was like 52cc. I still need to pull them heads off so you can fix the guides and put a real valve job on them.
Did you get your supercharger set up done.
@@WeingartnerRacing Not yet my dog had to have the other knee operated on so that ate into those funds delaying things a bit.
I think it's insulting when people buy from someone else, then use you for tech support. It implies your time and expertise aren't worth anything. People may argue that if you give free advice, they might be more likely to buy. But in my experience, that's mostly BS. People just want something for nothing.
As a small business owner, I get the fee for credit cards. The convenience is for THEM, not US, so they should pay that fee!!
For businesses that I have a personal relationship with I make it a point to pay cash or with a personal check. The dentist that I have been using since 1985 is an example.
Steve Morris did a video a few years ago stating the same thing about customer service.
I purchased a complete rotating assembly/cam from him for my build, had other questions down the road about a few other things, he was more than happy to answer my questions and help me out.
I like Steve morris
I own a small machine shop in Colorado and I completely understand your frustration. Thanks for the Video and the knowledge in your channel.
Honesty, integrity, and respect is a 2 way street seems its hard to come by these days. Eric, your customer service is outstanding. No matter how much you do somebody is going to complain. Keep doing what you do. Most of us really appreciate it! Thank you sir!
eric keep up the great work. your info and knowledge is worth any extra costs. love the videos
I had this happen recently. It's like you want to jump the line of hard-working, paying customers. Saving money can bite you in customer support and services offered.
Doesn't make you not a nice guy, it makes the other person an unreasonable selfish jerk! I get the se thing, i price someone on some work, they thinky price is a little high, they go elsewhere, a crappy job is done, they then come and try to get info from me on how to fix the poor work !!, then sometimes i end up doing the fix up and they moan about the cost as they have already spent x dollars and 'hope I'll be looking after them' !!! I feel your pain 👍
Appreciate you being straight up. Thats one of the reasons i stilll watch your videos. I still remember that yellow big block you did for engine masters magazine
As a machinist, I couldn't do a You Tube video. I would get pissed at all the questions from people who just don't want to think for themselves. They find it easier to use your brain to save their time.
The guy with the too big intake should just buy a smaller one rather than bell mouth his heads.
I believe you’re a nice guy you do more for the community than most people can really understand and the value is extremely high. I don’t even do big Block stuff or V-8, but I still bought your Dyno book to support you.. I understand where you’re coming from with customers are difficult and they expect you to just answer questions all day for free and not make a dime and they think that you’re just made of money
As a motorcycle dealer we stocked over 150 helmets, cheap to expensive. Customers used us everyday to shop and size helmets and clothes and then purchase online to save 10 to 50 dollars. When frustrated with their purchase they would bring their product to us. Online seller wants shipping both ways. Their comment to us is you are a dealer for XYZ so you should help us. Sorry no it doesn't work like that.
I gladly pay for knowledge.
$10 dollar helmet for a $10 dollar head!
Cheers!
I don’t think that has anything to do with being a nice guy. There’s only 24 hours in a day and a person can spend his whole life answering stupid questions 😊
Time is money ... nobody wants to be a free consultant!!!!
@@troydspain1099
I did just that and more for free. Those days and those people are gone now for good.
@@troydspain1099 it doesn’t make you not a nice person if your avoiding spending time answering stupid questions. He simply doesn’t have the time. I’ve met Eric and brought him two sets of heads in person and and a pair to flow, he went way out of his way to help me when I showed up.
Being truthfull in a mans work nowandays will cost ya.....Do all things like you are working for God and don,t look back.....too many moneymizers/money as there God. Be yourself and let it be...You do great work.
I’d rather learn from an Intelligent person that Aint such a nice guy than be mislead by someone who, bless their hearts, just might not be as Creative or have the ability to come up with Solutions
A "not nice" person wouldn't share their invaluable experience on You Tube.
Until people get to see monthly statements in a small business, they really don't have a handle on how expensive the "convenience" of plastic is. Yes, it does add up to something between 2.5% and 4%, depending on the bank handling the merchant account and the card issuers terms. For each 100k/year a business may gross, ballpark is going to be over $200/month lost on average - that's phone plus fuel for a lot of folks. The interest [awaiting repayment] lands on the card holder so these costs are a ONE DAY/ per instance item. Annuitize 2.5% for 365 days... and we see why the biggest/baddest skyscrapers in any city belong to banks. And there is no way to not factor this cost of money into goods sold - plastic has driven up cost of living, and its silent. I do believe that in terms of cost of goods, putting a postage stamp on an envelope and mailing a check for items over $50 is cheaper to the overall economy, if everybody did it to drive merchant costs down.
I work in a shop myself and if they bought something elsewhere and want it installed it's extra! Then the DIY people there'd be a sign on my wall if you messed you're own stuff up it's double charge... just saying you're not being a bad guy you're doing what a business man has too.
I’ve been getting cranky with my time lately also. People are relentless, the last few years.
Me. I knowingly pay more expecting some one to answer my stupid questions I know I’m a idiot
Nothing wrong with what you do Eric. There’s a difference between being nice and letting others take advantage of you. Steve Morris made a similar video 4-5 years ago, and it is equally understandable. People need to understand that time is not free. If you want to save that extra dollar, fine. But then you’re on your own. I’ve seen some shops charge a service fee for tech support from non-customers, but that’s kind of hard to calculate.
Overall you do come across as a good dude and that’s what matters to your actual customers.
Ya know Eric I worked for a company that sold high end football gloves, we had to pay stores to sell our products, it HAD to be packaged very specifically to there requirements. Or they’d turn around and charge us for each one. Talk about greedy.
Hear you on shipping costs I have a set of stock 8.1l heads I hand ported(cast iron is tuff stuff) and I need them stuck on a flow bench and checked out but....80lbs per head 160lbs total shipping is outlandish from maine lolol.
Love ya man - I was in the automotive business 45+ years people suck I hate them but they provided me a living so I tried to provide good service. I worked with you on the phone. Yes you were a little brusque but honestly I was shocked and impressed you answered the phone Your just like most top of their game guys - Guys like Bruce Crower or Jack Roush and many others I dealt with, rough on you but its not meant to hurt. Just hard for smart guys that work their tails off to work with people that dont even try to help them selves and you dont realize I am a serious customer. Sometimes Im afraid to ask a dumb question but its worth it to me knowing your going to be my best option - I spend hours and hours researching trying to learn - Not quite ready for the ProMaxx heads you recommended still building my 408 SBC waiting for Crower cam cores to start coming in, but I will be getting back to you soon -- Hey everyone you need to subscribe and smash the like button thats how you help a brother out -- Rex
I watch your stuff because it is very interesting, and I gain knowledge so I can apply it to a different engine. I do this stuff all the time to learn because the folks that work on and tune my car are idiots. They keep doing the same thing over and over again expecting a different result. LOL
We’ve spent quite a bit of time on the phone together and exchanged quite a few emails. You’re definitely I nice guy. I can tell you get frustrated with people who waste your time. But that’s not being a mean guy, that’s just being a businessman and knowing time is money.
My dad ran a speed shop for over 30 years and built a lot of engines. Now we manufacture products. Seems like it happened in the early 90's but he would get so mad spending all kinds of time working on coming up with a good combination for a customer and then they order cheaper but similar parts from mail order company XYZ. A. They would come back to him wondering why it's not fast. Or B. They can't figure it out so they come back for help tuning. My Dad was a pretty mild mannered helpful guy but that stopped if you went to someone else after he helped you and you didn't listen.
Business is Business. Period. You don't have to be nice. You just have to be right.
Since we're ranting...You ever notice, it's always the person that's not in a hurry that's in a hurry...after you told them to begin with?
Charge them a tech support fee, otherwise their unemployed behavior will continue because both of their vegan moms didn't teach them how to behave.
I build transmissions for Street and drag guys . I get people regularly asking for help after there builder had issues . I use to try and help people but have got to a point where i just tell them to talk to builder and they always come back with they cant figure it out . Sorry not my issue .
When I'm working, and I'm in a rhythm and things are chugging along. I DETEST, when someone interrupts me for some inane reason, DETEST it. You are NOT alone.
Keep keepin' real, Eric.
Welcome to owning a business in 2024..........
Anyone who gets upset with you for not giving tech support to other people's customers is not a nice person.
I still think you’re a nice guy, just not one that takes crap from the people who are trying to use you by getting what they can from you for free. I spoke to you briefly about a set of Edelbrock heads I own, you are extremely knowledgeable and polite, and you didn’t tell me what I wanted to hear, you gave me your honest opinion. Consequently, If I ever need cylinder head service or port work done, I will definitely use your services, even if it’s not the least expensive option, because I know that you take care of your customers.
You deliver facts. Thank you for what you do.
I'm inclined to agree with you. Your help/experience/time shouldn't be free when it's your job not just your hobby. I'm a mechanic and people always want me to do side jobs. Why does everyone think my off-time is worth less than my work time? They just want cheap labor but give the excuse that they thought I wanted 'extra' money. We're extremely lucky you give so much information and experience free on youtube.
Eric love your videos and the info !!! I think you do an amazing job explaining to idiots like myself . The older I get more respect I have for professionals like yourself trying to do the best you can . That being said most people are A holes , so keep up the great work
You can thank me for his email. I told him about the victor jr port matched to a 1206 and the heads being as cast and it did the best of all the intakes. I also told him how the roof was the worst part to be mismatched. We all told him to epoxy the intake, open the pinch to a 1206, or the best solution was to get a new intake. I told him where I got all this info for him to watch it for himself. I never told him to message you. He was on a Facebook sbc builders page that is full of idiots and I gave him what I knew. He must have took it upon himself to reach out to you.
Doing what you love and its fullfillment is the true source if joy.
👍👍😎
I dont need you to be nice. I need a good product. Thats why people come to you. The product. You cant help all of the crybabies all of the time.
People suck now Days! I would love to do business with you, and I plan on it, I greatly appreciate learning what not to do! I would love to learn 1/4 of what you know, people get what they pay for!
I totally agree with you . Why would you give away free info for something that took 20-30 years to learn . Been there. You give enough free info on youtube. Love your channel.
I believe what you're talking about in the first few minutes is part of critical thinking. I didn't go to college and I know I'm not the smartest person around but I will say some of the dumbest people I've ever met are college degree holders.
More cowbell PLEASE!
You be the Man! Don't forget that...
Eric, you're not a mean person. You just have limited time each day. I know I get that. Sometimes when things are hectic we all have to cut through the niceties and get stuff done. And for your customer with heads that have shorter ports ? Well, time for a short port intake, simple. Then there's not an expanded and shrunken intake tract. It's cheaper plus faster than messing with heads IMO. You are fun to watch, Keep on doing what you do.
Darrin Morgan says that a 0.050" overhang/mismatch at the roof where the head port is smaller than the intake manifold results in cutting off 1/2 inch of the port CSA at high air flow levels.
My good friend is a insurance agent, she says she gets calls for a insurance quote . Then after she gets the information she needs and then gives them the price sometimes they get all upset even using profanity at her when they hear the price !! And thats after she discovered they essentially lied they had no tickets on record…! I swear Eric you could give away the heads and tech and some would still be upset about something out of your control…! 😂🤷🏻♂️🏁🏁
You come across all right easy going
I’d rather support you than Summit or Jegs. I’ll keep this in mind.
When I used to gunsmith work people would want me to handle customer service for guns the bought elsewhere. Lol.
Also, I’d like to mention, I run my business by myself as well. I have to build engines port light model Honda cylinder heads do the sales do my taxes. Do the orders go to the post office and contend with customers all day long so I completely understand where you’re coming from. Forget about these guys you’re doing amazing..
Eric,I will give you future business. Thanks for the effort on you're videos.
You got me thinking. On Cylinders 7 and 8. They tend to run a little leaner. Have to assume they make a little less power. We may be able to port them out a little more to balance the power. What do you think of just having a little more compression to balance the power out on a N/A motor?. Been watching your UA-cam video and learned alot from you. As you said, I don't see others that I know of backing up their work as you do. I have a long term project that I'm working on. I will definitely get heads and intake next year.
Great work.
Have a great day
If two cylinders are running a little leaner, they might be making MORE power. Also, porting those intake runners might make those cylinders even more lean. If you're using EFI, you could put injectors that flow a little more than the rest in those 2 cylinders.
Meanie 😂 you share alot and learned.. your good 👍
I love the guys that call you about parts and then talk about it for hours in text and email after. Then go buy it 20$ cheaper somewhere else. Like wtf. Your time must be worthless to you to waste mine and your time and then go save a couple bucks.
Yeah man your right about whether they buy it from you or not. But I can also think back to where I did the same thing and needed help. This is what happens when you buy based on price. I had it happen to me as a consumer and when it finally hit my thick skull it made sense. When you are a young inexperienced kid you will make those mistakes. And not likely understand your point of view. IDK. I guess keep trying to educate your clients...Good luck...
I had a one man shop all through the 90s. At least twice a week a car would pull onto the lot and come in and ask “Where is the county court house?” About a mile back. The guy that has the location now says it’s still the same.
Experience Cost money.the Reason it cost money Is because it takes time to get the experience ie Reading tech Taking it into application Making mistakes and correcting them Et cetera. And that takes A lot of time.. When I say time I mean years. Time is money. If you don't have experience In a certain area .and You don't have years to learn it.. You pay the person that does .That's time and money well spent.. As far as the guy With the intake Common sense would tell you That the air is going to hit a wall.. It's called sheer..if The port was a little bit bigger .than The intake opening I believe that would be more acceptable..
On the Promax heads for the test could you increase the head gasket thickness to get the compression where you want it? I know it would affect the quench but it’s an option to help out those small combustion chambers. My old friend that worked with Eddie Hill in Drag boats use to even play around with rod lengths and compression heights to get the compression ratios where he wanted…. I’m not recommending that but head gaskets are a pretty easy option.
Has nothing to do with nice or not. People are selfish and don't understand what a small business owner goes through, especially with our current economy. Nothing wrong with educating people.
Yeah i noticed the difference between calling and the videos lol. Those chambers on the ls just by looking at them they looked kinda small. But hard to tell and i am glad you test stuff what i want test to help both of us. Since i know you have the 2925 manifold to port what i want to test since you said the bmp manifold after you port does the best on a 2 barrel well it was kinda a good thing my dad said buy this used manifold so same money. Well now i want to do later on once i run the manifold i go in the car then run your ported 2925 then after that i want to try your ported bmp on the track to see if i feel the difference and if it is faster i would like another bmp for the protoplines heads for the 2nd 350 for the wingless spec sprint so i know a lot of money and work but it was a thought i had for a while. Just trying to get money is the hardest part
I find you to be a typical businessman. There are things customers do without thinking. I get it. My archery dealer is a great guy. Very talented but very straight forward. He just tells you something is messed up. He sounds rude but it’s not personal.
Omg not a nice person. How dare you think you can be in business to make money. I personally can't believe though appreciate, you share all that you do.
I want to hear how that LS idles with 13/1 compression and that meaty camshaft.
This is a great video!
You should do tech for a fee. Ben Alameda does
screw nice, i value honesty, and integrity far above nice. most people who seem nice, its nothing but fake, and they will bend you over without batting an eye. its nice to provide info/tech to your customers, but to people who never spent a penny with you, no.
Im a good person but not at all a nice person
People will use an abuse you and not think twice about it. If you didnt buy it from me, Im not a free service. Tell them to call someone else.
Ok, here's my 2 cents.
It makes no sense to spend a good fortune on a pair of heads and then pay another fortune to have done all over again! Why don't AFR do it ? CNC supposed to make everything identical, ports, combustion chambers etc. It's crazy that why people complain. And after market heads should be sold no springs, no valves. Cam companies want you to use their components for their cams. Valve lengths too. All the parts that come with the heads get wasted.
They should make the heads in different stages so customers don't feel like they got screwed. The customer DOESN'T know the details and should be advised by the dealer he bought them from. Not another dealer. You are right!
People that buy ready to run heads are not serious about making power anyway.
They should just put them on and shut up.
LOVE your videos. Denver Colorado pump gas. Some have e85. all have 85-87-91 unleaded. Test with colorado low octane fuel please.
I mostly test on 91octane.
Owned a business for years where folks would buy stuff $10 cheaper online, then come to me to show them how to use or set it up... Nope, no free tech support on items I didn't sell you. 1st time I am nice hoping the customer sees the value in buying from me. But the second, you are not a customer, you are a thief, stealing my time and the cost of running my business. I would never send an email to a vendor unless i bought products from them, or was considering a purchase.
Which head is better Brodix sr70 or the AFR 18 Magnum? How does the Brodix BRX fit between those two?
You have my attention
okay, so honesty dont matter lol
Hey i bought some used heads and was wondering if you could give me some free tech advice on them...........
It’s probably already on this channel somewhere if you’re dealing with gasoline heads
Everyone thinks they're entitled to "free" stuff these days; Like sign contracts to get student loans and then whine about having to pay it back. Anyone who does business with you is already profiting from your experience.
@@lollipop84858 That's exactly what it's about.You're punishing people who did things the responsible way. We skipped on vacations, purchases, etc. Making sacrifices to get our kids through school. Made them work while going to school also. Little did I know I could have just been an irresponsible freeloader and got it for free!
thanks ,you are already providing ore tech then Most any other person in the last 40 years , and i think you may have already gave the guys answer in a video before lol, also. I may be getting old But i do not see how to contact you for services.
I seen you bring doughnuts to work. A&G
Because I was late. The custom there was if you are late you bring donuts the next day
You can't be a nice person in this business, and people generally like it less when your honest.
I thought you were a pretty nice guy when I got my heads from you, but I didn’t bug the crap out of you, lol. You told me a time frame that was not in your control and they came in within days of that time frame. That is the reason I bought from you though, I case I run into problems, I’m not facing the head manufacturer on my own, that could say I installed them wrong or some lame excuses like that.
Sorry man! All I can do is laugh! Good luck.
I'm about 5:30 in and had to stop to comment on a business versus a hobby. There is no way you can compare the two. If I copied your port work and sold it at half price, I'd still make more money than you. As far as time, I lose my ass doing small heads cheaply on one cylinder blind heads like 60mm and under two strokes. Car heads would take me far longer than you for sure. Your time on heads is worth triple compared to mine, maybe more.
You couldn’t help yourself and answered the question anyway! Such a jerk! Should have told him to search the internet for the answer he wants to hear.