Dear customer, Hello, thank you for contacting us 1) First make sure the camera is good: the camera will automatically rotate once after plugging in the power, which means the camera is working 2) Connect the camera to the NVR with an Ethernet cable, and click "search" to find the camera? 3) After searching for the camera, click "Math code" The camera and NVR are wirelessly connected, click "Add one", the camera and NVR are wired connected
The default password is empty, that is, there is no password. If you set a password and forget it, please reset it: drive.google.com/file/d/13ZD8jYwtCYL6wZrvNio87-sgIM9C1omo/view?usp=drive_link
Hello, please don’t worry, you can contact customer service and they will solve it for you. Official website: www.ckkcamera.com / Email: ckkcamera@163.com
Hello, thank you for contacting me. If you cannot add the camera according to the above video, you can contact us by email: ckkcamera@163.com or click this link to chat with us online: jivo.chat/o1GxUlgyvP
i cant contact the camera wireless
Dear customer,
Hello, thank you for contacting us
1) First make sure the camera is good: the camera will automatically rotate once after plugging in the power, which means the camera is working
2) Connect the camera to the NVR with an Ethernet cable, and click "search" to find the camera?
3) After searching for the camera, click "Math code" The camera and NVR are wirelessly connected, click "Add one", the camera and NVR are wired connected
en estado, me muestra "error de contraseña", que contraseña se le debe ingresar?
The default password is empty, that is, there is no password. If you set a password and forget it, please reset it: drive.google.com/file/d/13ZD8jYwtCYL6wZrvNio87-sgIM9C1omo/view?usp=drive_link
what can i do when its not working
Hello, please don’t worry, you can contact customer service and they will solve it for you. Official website: www.ckkcamera.com / Email: ckkcamera@163.com
How to get my footage
Hello, thank you for contacting me. If you cannot add the camera according to the above video, you can contact us by email: ckkcamera@163.com or click this link to chat with us online: jivo.chat/o1GxUlgyvP