Safelite Cracked Windshield Replacement For My 2019 Subaru WRX STI

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  • Опубліковано 25 гру 2024
  • Please support this channel by clicking SUBSCRIBE and giving this video a Thumbs UP!
    I am starting a twitch channel. Please follow us on twitch at CarStoryTwitch for behind the scenes / unpublished videos and live chats.
    At 5700 miles, the windshield on my 2019 STI is cracked. I called Safelite Auto Glass to do a windshield replacement. I recorded the process and think you might find it interesting. It's a lot of work but this guy makes it look easy.
    Before recording this footage, the tech from Safelite gave me his permission to record the windshield replacement process. I love my new Subaru WRX STI and make videos to document things about it so I appreciated the opportunity to record this video.
    Many people have found this video before they called Safelite and thanked me for posting this detailed video which shows the onsite windshield replacement process.
    It's a long video but you really get to see every part of the windshield replacement.
    Thanks for watching and commenting!
    #Safelite
    #SubaruWRX
    #WIndshieldReplacement

КОМЕНТАРІ • 617

  • @Little_Man152
    @Little_Man152 9 місяців тому +9

    Usually one gets nervous or uneasy when being watched. I know I do. But this guy done a great job. Had one replaced a couple years ago by same company. Done great👌 Nice car too btw.

    • @CarStory
      @CarStory  9 місяців тому +4

      He was nice enough to allow me to take video of the install. I'm glad this video has reached so many people to show what they can expect of a Safelite windshield replacement. I still have the Subaru WRX in this video and never had any problems with the windshield.

    • @lovemesumsweat
      @lovemesumsweat 4 місяці тому

      What was/is the recovery/ setting time ?
      In other words, how soon can I go through the car wash ?! 😅

  • @sonic1314
    @sonic1314 3 роки тому +91

    I wish every safelite technician performing the work like this guy does.

    • @rocxylemmon8535
      @rocxylemmon8535 2 роки тому +4

      I am about to have this done this Saturday, I hope I get him..LOL!

    • @migueljackson7487
      @migueljackson7487 2 роки тому +14

      @@rocxylemmon8535 sounds fruity

    • @rocxylemmon8535
      @rocxylemmon8535 2 роки тому +8

      @@migueljackson7487 😂😂😂😂.... i will bring the correct candy...😉

    • @kccink
      @kccink Рік тому +1

      Call a local shop instead

    • @Fishing4reel956
      @Fishing4reel956 Рік тому

      Lol what are you talking about? This dude wouldn’t last at my shop. We do 3 an hour.

  • @GlassworksAG
    @GlassworksAG Рік тому +3

    Just wanted to comment being from the same industry. Kudos to this technician for doing everything by the book. Great asset to that company and a great install.

  • @ladypink3473
    @ladypink3473 4 роки тому +39

    Kudos to this guy for doing what he does. I’m 5’ I would struggle to reach even more on a truck.

    • @DanDaMann2023
      @DanDaMann2023 4 місяці тому

      They give us stools so the short guys can still do huge trucks

  • @brattt78
    @brattt78 2 роки тому +11

    I had my windshield replaced today and wanted to watch so badly just to see the process but I had a meeting at the time he arrived so I ended up looking it up. Thanks for posting this, I was so curious!

  • @MissCalLowe
    @MissCalLowe 3 роки тому +23

    I just had my windshield replaced three days ago. I was working from home. The Safelite technician arrived at noon; he was done at 12:35. I was like, if I would have known it would be that quick, I would have watched the process…which is why I’m here. The technician in the video showed his professionalism👍🏽

    • @punktalley
      @punktalley 3 роки тому +1

      That's not good 35 minutes on the remove and replace. The skipped something to save time like this guy in the vid skipped a few steps.

    • @MW-xv1sj
      @MW-xv1sj 2 роки тому +3

      @@punktalley What a load of b.s. Doing a proper 35 minute replacement is a snap. Inspect car, inspect glass, cover hood and seats, 5 minutes. Remove mirror, wiper and cowl, and unplug heating element takes less than 5 minutes. E.Z. wire old windshield out takes about 5 minutes. Prime glass, 10 seconds. Remove old urethane and activate bonding area, 2 to 3 minutes. Wait 3 minutes for chems to flash. Prep car for install while waiting. Tape on the car or the glass, and set up cups or 1-tech mounting system. New tube of polyurethane in the caulk gun. Those are easily done during the chemical flash time. Apply urethane and mount windshield in approximately 1 to 2 minutes. Reinstall components and reattach heating element. Approximately 3 minutes. Remove covers takes 30 seconds. Done. On a nice day, and working on a vehicle thats less than 5 years old q typical replacement takes 25 to 30 minutes. Add an additional 5 to 10 minutes for washing windows and vacuuming the car. Drive time is approximately 30 minutes after installation. If it takes longer than that, you need to explain to your customers that you are slow and cannot perform as well as most glass technicians.

    • @punktalley
      @punktalley 2 роки тому

      @@MW-xv1sj if you say so. I know the results of most all 35 minutes replacement. I put out quality and tell my guys if they want to speed install go work for satellite. Take your time and do it correctly.

    • @jlawr4427
      @jlawr4427 2 роки тому +1

      @@MW-xv1sj I would like to see sealer applied to the car to cover any scratches that might have occured during removal of old adhesive before installing new adhesive. I take this to be a critical step to prevent future rust or water intrusion through an unsealed gap. No removal is perfect. At least inspect and treat scratches, please.

    • @SlowMoMofo
      @SlowMoMofo 2 роки тому

      @@MW-xv1sj I presume you do this/ have done this for a living before? Lol. You seem super familiar with the whole process

  • @RaitisRides
    @RaitisRides 5 років тому +45

    I’m glad it was taken care of properly.

    • @Aburtodabeast
      @Aburtodabeast 3 роки тому +1

      Can I go to the Toyota event with you 😁😁

    • @dgr5421
      @dgr5421 2 роки тому +1

      SMH

    • @GlarkBlue
      @GlarkBlue Рік тому

      He didn't put on the seat covers. Tech trainer gonna get him for that

  • @oscarloor7177
    @oscarloor7177 4 роки тому +24

    Wow! He did an amazing job! I wish all Safelite employees were as professional as him. In Miami the Safelite employees I encountered were rude and careless. Excellent video!

    • @CarStory
      @CarStory  4 роки тому +2

      Thanks, I was impressed with him as well! Thanks for commenting!

    • @UncleMike14
      @UncleMike14 3 роки тому +4

      same here in ct. the glass company i work for has some ex safelite guys and i hear nothing but horror stories

    • @charlesnipp160
      @charlesnipp160 3 роки тому +3

      Most of them are not educated enough. I've been doing glass in Dallas Fort Worth for 23yrs. I also installed in Vegas for 3 yrs. I have fired at least 10 guys that came from Safelite. I have also seen very Good Techs from there as well. Definitely more bad then good. This young man did a pretty good Job.

    • @Miguel_A_S
      @Miguel_A_S 2 роки тому

      I'll be honest I did work for Safelite before the commercials when we were the best glass company in the are. Then Belron came in the picture. Everything went south now It's one of the worst glass companies out here. I actually fix their problems "IF" the vehicle was not totaled. I just did a Jeep Wrangler they tried 3 times to stop an air noise. I pulled and reused the glass they put in, and stopped the noise she had issues with. The glass was not properly and evenly set. And the totaled vehicles is from not paying attention to the bottom when running the wire/fiber line cutting off the bottom pinchweld some attached to the firewall. You can call any bodyshop or dealer and ask if they would recommend Safelite you might hear a laugh or giggle before the tell you, "No!"

    • @davidlozano2130
      @davidlozano2130 2 роки тому +1

      @@Miguel_A_S in 35 years in the glass business I always hear one criticizing the other rule of thumb you're probably the butcher

  • @fernandocg7859
    @fernandocg7859 3 роки тому +14

    very professional, he even cleaned the side windows on the doors. great job indeed.

  • @clinthightowerclinthightow4950

    He did a great job, did it the correct way. Video taping is a good way to get a good job done too. I video tape most jobs that I have done by a company....but I try to do most everything myself.

    • @user-sb1vz9pv5y
      @user-sb1vz9pv5y 8 місяців тому

      Idk.
      It would seem like a hassle to film every job. I'm sure there's a video you could find. Or just watch.
      I don't think most people like to be filmed while they work.
      It's not about doing a good or bad job. Some people just don't feel comfortable with a camera pointed at them.
      I mean would you want that at your job?
      Learning how it works is just an excuse for I don't trust the company or worker.
      That's fine but let's be honest about it.
      I highly doubt people watch someone so they can do it the next time.
      And why would you?
      Sure you might save money but I would rather save the time.
      You can earn money back.
      You can't earn time back.

  • @devonbowen5044
    @devonbowen5044 3 роки тому +61

    I work for safelite solutions, it's pretty cool to see what the appt I'm scheduling actually looks like

    • @rodrigogarcia2622
      @rodrigogarcia2622 3 роки тому +5

      I just got hire for safelite auto installation technician! I start next week anything tips y’all wanna give me

    • @user-sp4vq6et7w
      @user-sp4vq6et7w 2 роки тому +1

      I have a question if I have glass all over my backseat will they vacuum the car out or is that my responsibility

    • @devonbowen5044
      @devonbowen5044 2 роки тому +1

      @@user-sp4vq6et7w haha I've been asked that a few times. In my experience they always do.

    • @jacobcammer9935
      @jacobcammer9935 2 роки тому +2

      Oh so you started your own company too lol Safelite runs monopoly clear as day lol

    • @jacobcammer9935
      @jacobcammer9935 2 роки тому +3

      @@rodrigogarcia2622 once they see you do something they expect you to always do it, hence don’t do something extremely hard and act like you can handle it yourself until you can do this in your sleep and depending on your area be weary of the temperature super hot easy to cut out hard to be in the sun, super cold easy to walk outside hard as hell to cut out the windshield

  • @willsrestorations
    @willsrestorations 2 роки тому +7

    This was a true professional window installer, I like the way he used the dash protectors and the hood mat before he started his work, these clowns here in New York don't do any of that. Today I'm about to have my third windshield installed because they put it in crooked or installed it wrong twice. Maybe three times as a charm.

  • @geobeard3804
    @geobeard3804 2 роки тому +23

    Thanks for sharing this! I'm currently trying to land a job with Safelite and loved being able to see their process. Wish me luck!

    • @rocxylemmon8535
      @rocxylemmon8535 2 роки тому

      Good Luck and take pride in the job and you will do great!

    • @2k21beats9
      @2k21beats9 2 роки тому

      Did you get it?

    • @dynamicaudiomastering6487
      @dynamicaudiomastering6487 Рік тому +1

      How did it go...
      I'm currently trying to get a job with them because they pay pretty damn good.
      If I'm getting paid that good then I'd take pride in my work and do a good job too.

    • @michaelgeddie2177
      @michaelgeddie2177 Рік тому

      I’m going for my 2 interview with them tomorrow pray for me lol

    • @geobeard3804
      @geobeard3804 Рік тому +2

      @@michaelgeddie2177 good luck. Turned out the local supervisor was my sup from another job. Did not go well haha

  • @MsMaryB55
    @MsMaryB55 4 роки тому +9

    Thanks for this video. I am having Safelite replace my windshield tomorrow and had no idea what to expect. Great video.

    • @CarStory
      @CarStory  4 роки тому +1

      Glad you found this video helpful MsMary!

    • @forg9543
      @forg9543 3 роки тому +1

      No

  • @skitzvitz
    @skitzvitz 4 роки тому +12

    The windscreen spontaneously cracked on my 18 WRX. Getting replaced tomorrow. Wanted to see how they did it, this satisfied my curiosity. Thank you!

  • @pattygrooms5412
    @pattygrooms5412 2 роки тому +3

    I have a Safelite guy replacing my windshield now. I was curious to see the process, but didn’t want to watch him. He’s not unfriendly, but does seem to be a little introverted. It’s interesting, thanks for sharing.

    • @CarStory
      @CarStory  2 роки тому

      Glad you found this video so you didn't have to stare at the installer! Thanks for watching Patty!

  • @lisaamante5384
    @lisaamante5384 3 роки тому +4

    Las Vegas, NV, USA: I'm so stoked you did this! I feel so much more confident now that I know what to expect. My 2017 Forester has only 25K, and a rock cracked the windshield last week on the freeway. I've been researching how to choose a windshield brand and an install vendor. This was great. Thanks so much!

    • @CarStory
      @CarStory  3 роки тому

      So glad you liked it and found it helpful! Good luck with your replacement!

    • @AeroAstro_321
      @AeroAstro_321 3 роки тому +1

      Same story here, but a 2021 Tacoma with 10k that I just bought in January 😔

    • @wharris7594
      @wharris7594 2 роки тому

      Safelite is the name to call

    • @rocxylemmon8535
      @rocxylemmon8535 2 роки тому

      @@IlluzionMe 🤣🤣🤣🤣

  • @Jaxal333
    @Jaxal333 2 місяці тому +1

    I have been wanting to use Safelite to replace my windshield , but wanted to see the process before doing so. I appreciate the video. =)

  • @BryanTanKYoung
    @BryanTanKYoung 4 роки тому +9

    Having Safelite come out this afternoon to replace the windshield on my Taurus SHO. Wanted to see how they did it before they showed up. Thanks for sharing!

    • @matthewcollins7660
      @matthewcollins7660 4 роки тому +1

      How was it? Mine is showing uo this afternoon too

    • @BryanTanKYoung
      @BryanTanKYoung 4 роки тому +3

      @@matthewcollins7660 the experience was great. Professional, quick, easy. All in all very happy.

  • @jaimev840
    @jaimev840 Рік тому +2

    I scheduled Safelite to replace my front window. I’m excited to get this done, personally I like driving my car looking good regardless what year.

  • @grady.stu.8300
    @grady.stu.8300 3 роки тому +9

    I work for Safelite. Most techs are like this. Unfortunately we don't know the bad ones till they show us. If you're nervous about the appointment you can always ask for an experienced tech. Safelite will always work with you, very big on customer service.
    I like the yellow brakes btw

    • @CarStory
      @CarStory  3 роки тому +3

      The windshield from this video is still on my car and I've had no problems with it. The tech in this video was very kind and I think my install went well. I have no problem with Safelite. : )

    • @jzepp7013
      @jzepp7013 3 роки тому +2

      Grady. How long you been with Safelite and would you say it is a good career? I just got a job offer to work at Safelite as a Technician trainee in a couple weeks. I am excited but nervous also. After training do you usually get to take a Safelite van home with you or is it only available while at work? Also, i was given an hourly base pay in my offer letter. Does that increase after the training program? Is it 6 weeks training? Thanks for any advice or help. I am very customer focused and love working with cars as a hobby doing window tinting, car stereo installation and customizing so thats what really made me apply to Safelite.

    • @REDACTEDD1
      @REDACTEDD1 2 роки тому +3

      @@jzepp7013 hey! I see you posted this 2 months ago, If you took the job I hope you’re enjoying. Safelite is by the best job I have had to have a career in. In Alabama the starting pay is $18 during training and then after your 8 weeks training you will get a pay raise. Also after your training you will work in your stores shop for 2-3 months then get your van which you can take home

    • @leogolive
      @leogolive Рік тому

      @@REDACTEDD1 I’m thinking about applying to Safelite here in Texas. Do you think it’s a good company and career?

    • @discerningrambles
      @discerningrambles Місяць тому

      Did he apply bond to the screen really early on while he was messing around with the little buddy and then rub it in with his finger ?

  • @pirihern9329
    @pirihern9329 2 роки тому +14

    Fantastic, professional job. Better than going to a glass shop.

  • @MISTER__OWL
    @MISTER__OWL 4 роки тому +11

    He's a pro. Does a great job.

    • @CarStory
      @CarStory  4 роки тому +2

      I thought so too!

  • @Arrowhead1972
    @Arrowhead1972 2 роки тому +2

    Literally as I am watching this video, I'm watching my RING Cam too🤣. I have a 2016 Chevy Malibu LS... Was curious of the process so this was insightful and helpful. Thanks!

    • @CarStory
      @CarStory  2 роки тому +1

      Glad this video helped Gene! Thanks for watching and commenting!

    • @Arrowhead1972
      @Arrowhead1972 2 роки тому

      @@CarStory No problem thanks for the Video!👍

  • @adamblandino9388
    @adamblandino9388 Рік тому

    I need to get my windshield replaced soon, and this video has me sold.

  • @Mdroudian
    @Mdroudian 2 роки тому +2

    My 21 (17k miles) WRX just got a spider crack from a rock on the 605s FWY in Cali. I have my fix scheduled for tomorrow.

  • @pish180
    @pish180 3 роки тому +20

    Thanks for recording this I was wondering how they did some of the things because I've never watched the entire process! They did a great job with your car and that tech seems very efficient and skilled.

    • @CarStory
      @CarStory  3 роки тому +2

      Glad you liked the video! Thanks for watching and commenting!

    • @kevindargan3071
      @kevindargan3071 3 роки тому

      One mistake tho he is not wearing the nitrile gloves like we are trained to do can cause contamination to the glass and later in can be a problem with bonding for the glass to stick

    • @johnnybeddi547
      @johnnybeddi547 2 роки тому

      Glue the frame not the glass first

    • @REDACTEDD1
      @REDACTEDD1 2 роки тому +1

      @@kevindargan3071 I didn’t notice him prime the pinchedweld, use aktivator or prime new glass. Could’ve been cut out for the video length

    • @rocxylemmon8535
      @rocxylemmon8535 2 роки тому +1

      @@CarStory Good Job With All This ;) Your Skilled at the video angles too.

  • @jorgetoloza269
    @jorgetoloza269 2 роки тому +3

    This dude did a fantastic job...thank u for posting..

  • @SparkyBrah
    @SparkyBrah 3 роки тому +2

    Thanks! Just got back from a successful appointment and I got curious about the replacement process

  • @ThreeDee912
    @ThreeDee912 Рік тому

    Nice video, good to see he is using those fiber line cutters instead of just putting a saw blade to the glass and possibly scratching up the metal underneath.

  • @PaullieVicious
    @PaullieVicious 3 роки тому +14

    I use to be a Safelite employee as a tech, best of belron competitor, and manager I would also occasionally help in training guys that were going through Safelites training course to become an installer. Unless times have changed where is this kids chemical resistant gloves, he for sure wasn't wearing cut resistant gloves for either the removal or installation of the glass, most importantly the removal. Especially in Florida where it tends to be hotter climates and glass can fracture or break much easier and he was bare handed lifting that glass up. Prepped the glass barehanded as well and only put a single glove on for shooting a skin on the glass and to smooth the adhesive out. Also is Safelite using primerless glue now? I thought they were using Sika products which require primer if its Mach 30 and Mach 60 I don't think I saw him prime his windshield at all. I also don't think I saw him use a scotchbrite abrasive pad, or sika's, HDX version of the magic erase pads to remove any oils or contaminates from the frit installation area especially handling the glass barehanded and the natural oils in our skin. While using his easy wire tool he only used the dash protector, he didn't use the pillar and headliner protector, I didn't look like he used any type of a positioning clips on the bottom of the glass to hold the wire in place, which is why when the wire tightened up he got out to look to see if it was caught on something before finishing wiring it out. No seat covers, no steering wheel cover. Safelite is funny, I know guys that have lost their jobs for much less then this. These are "compliance violations" and each one were to be considered grounds for termination. I'm not knocking the installer at all, he's not bad with the Safelite tools. It's Safelite period how things are suppose to be consistent through out any region, any market, you're suppose to be able to go over seas and pickup where you left off.... Search UA-cam for installations done by the company "Carglass" they just as Safelite does fall under their parent company Belron and watch a CarGlass installation. Sorry it's just very interesting to me. I fell in to their politics and that is a company I would never return to and work for. I was an award winning employee every year until they started bringing in people from like Walmart, DHL, Fedex to run an automotive business that knew nothing about automotive! But hey as long as their numbers are looking good on paper and in the system I guess it is what it is because that's all they care about. Safelite there is no room for growth either, you land the job you want start making the money you want and when you make a little to much they find a way to take it away or just cut you loose regardless how many years you have invested. Unless there is a natural disaster that strikes then you are all in and it's whatever you want until that runs out too...... Someone show me Safelites turn over rate for employees! I want to see that.

    • @CarStory
      @CarStory  3 роки тому +6

      Hot damn Paullie, that’s a comment for the ages.

    • @pirihern9329
      @pirihern9329 2 роки тому +2

      The mother of all comments

    • @jaimegarrido1469
      @jaimegarrido1469 11 місяців тому +2

      Speaking nothing but the truth here

    • @crimsondragon4231
      @crimsondragon4231 7 місяців тому

      To be fair given I wouldn’t know the situation, nor company guideline but at least for me if someone was recording me work I’d be nervous as heck, probably messing up with some stuff, but I do agree that when you work with a company and they have a strict set of guidelines to uphold if your not doing that well and are actively aware, it’s fair id fire em too

    • @aab92182
      @aab92182 18 днів тому

      Too long didn’t read

  • @desiv1170
    @desiv1170 2 роки тому +1

    Thanx for the vid! Just (like an hour ago) had mine done by Safelite. Originally they said between 12:00 and 5:00. Guy called today and said between 1:00 and 3:00 and he showed up a bit before 2:00. So, that was great. Except the only meeting I couldn't move was at 2.. ;-( So I got him started and went to my meeting. I was wondering what he was doing. ;-) He was very polite and professional and it looks great so far. (I was able to run back out to check it after he had left...)

  • @marlonorsburn4345
    @marlonorsburn4345 5 місяців тому +1

    You were very lucky to get this guy. Most of their installers are hacks or have little experience.

    • @CarStory
      @CarStory  5 місяців тому +1

      @@marlonorsburn4345 Same windshield is still on the car today 😀

  • @Christosan88
    @Christosan88 2 роки тому +1

    Cool the windshield even had the factory visor tint something I’m particular about having in the replacement.

  • @Animoshun
    @Animoshun 2 місяці тому +1

    I used to work at Safelite autoglass in Chicago. This guy did everything well! Hopefully they dont overwork him like our shop did. I was a mobile technician and we had to do 6 jobs a day mandatory. A normal windshield like this takes about an hour to an hour and a half. Most windshields nowadays require to be recalibrated as well which can take another 30 minutes. Then theres travel time with traffic between each job. I would get home really late every day burned out. Wasn't the best company to work for. Safelite rarely gives out raised. Its all numbers based.

    • @CarStory
      @CarStory  2 місяці тому +1

      Thanks for commenting. The windshield from this video is still on my car and it’s never leaked or made wind noise on the highway. Sounds like a grind to work for them, not an easy day for sure.

  • @Jinx_FA20
    @Jinx_FA20 Рік тому

    I've removed and replaced windshields before. I wish I have that rotary tool for cutting through the urethane. Makes it look so easy. I only have a cold knife and if you aren't careful can scratch the roof or A-Pillar even if you add some scratch resistant tape at the arch of the blade.

  • @chrism8436
    @chrism8436 4 роки тому +5

    My QM would freak if I didn’t aktivate in one direction or use nitrile gloves lol but he did an excellent job! Good work 👍

    • @CarStory
      @CarStory  4 роки тому

      Thanks for watching and commenting Chris!

    • @SelkeMusic
      @SelkeMusic 4 роки тому +1

      I was thinking the same thing but he still did great and his attention to cleanliness was nice

    • @CarStory
      @CarStory  4 роки тому

      Keep in mind that this video is edited and some of his steps may have been cut out.

  • @deandrariley7470
    @deandrariley7470 3 роки тому +6

    thank you so much for this video! btw-that's a nice looking Subaru! ☺️

    • @CarStory
      @CarStory  3 роки тому +2

      Thanks so much! Glad you liked the video!

  • @tonycap49
    @tonycap49 2 роки тому +3

    I'm getting mine done today. Hope he is as good as this guy.

  • @addij3689
    @addij3689 4 роки тому +1

    my 2019 Civic windshield was shot by a rock coming from semi truck tire. It has 7000 miles and the road is taking its toll so soon. My old civic I put in 150K miles before anything happened to the windshield. Glad to see Safelite does good work without the use of power tools, I was getting scared from watching other videos.

  • @Avenue72nd
    @Avenue72nd 3 роки тому +2

    Thanks for this video. Just What I needed. Mine has a bullseye that needs a new complete windshield. I live in a apartment. Can they do this if my car is parked on the street? Or do you think it's better to go to the shop or maybe have it done in a mall close to me? Thanks

    • @CarStory
      @CarStory  3 роки тому +1

      If you call and tell them your situation they will probably tell you to bring it to them. Glad you found the video helpful!

    • @Avenue72nd
      @Avenue72nd 3 роки тому +1

      @@CarStory Thanks for reply. I decided to take it to the shop instead of having them come to me. After watching your video I think it's best. Where I park my car is bumper to bumper cars and the technician needs good amount of space. Again thanks for great video it helped 🙂

    • @eloragtv7230
      @eloragtv7230 3 роки тому

      @safelites unethical practices left my van broken and unsafe! After they replaced my rear window, the spoiler popped off & the trunk wouldnt close.The tech was advised just to"glue it".After they "fixed" it,spoiler flew off on the Hw & my trunk continues to open while driving.

  • @codyplaisance3505
    @codyplaisance3505 5 місяців тому

    My tech did everything looks great just waiting game to see make sure it stays great

  • @CalamityBaird
    @CalamityBaird 3 роки тому +1

    Getting mine replaced tomorrow and I'm super worried. Hopefully they are as professional as this guy.

    • @CarStory
      @CarStory  3 роки тому

      My installer was good, still don't have any issues with my windshield. Good luck with your replacement, I'm sure it will go well.

    • @NOV123
      @NOV123 3 роки тому +1

      How much did it cost?

  • @JBSWYR
    @JBSWYR 2 роки тому +2

    I’m in training to work as a technician for Safelite - I need to remember the steps more, especially the cutting out the windshield part.

    • @CarStory
      @CarStory  2 роки тому +1

      Good luck in your new job!

    • @rocxylemmon8535
      @rocxylemmon8535 2 роки тому

      just pay attention the best you can and try to retain most of what you learn as you go and the skill will come to you ;)

    • @dawgfan5760
      @dawgfan5760 2 роки тому

      How did you do?

    • @terrecstv2676
      @terrecstv2676 Рік тому +1

      It’s a repetitive thing the more you do it the better you get at it I will be starting my training as a technician next week I’m so excited

    • @husseinalsaadi6504
      @husseinalsaadi6504 Рік тому

      ​@@terrecstv2676 so how can apply for this job can help me i want work with them

  • @ew7512
    @ew7512 Рік тому +2

    Funny, I have the same Subaru with a crack in the exact same place. Safelite is coming out in a couple of hours and I was curious to see the process.

  • @covalencogabriel4033
    @covalencogabriel4033 Рік тому

    helloo thanks for this greate video can u please tell me the name of that tools wich is holdind the wind screen ?thank you very much

  • @michaelle7637
    @michaelle7637 4 роки тому +7

    This guy is good. Great company but depend on the servicing technician. I got a lousy one. Hope the company recruits more qualified candidates.

  • @sjorlando7282
    @sjorlando7282 3 роки тому +2

    I had a 2019 Forester sport - something hit the windshield at 4000 miles - Safelite did ti for me. Thenthe car got totalled. Replaced witha 2021 Forester sport and guess what happened at 4000 miles? Yep. Back to the same Safelight. Just 1 thing. if you have any kind of Camera-assist (subaru I-Sight, etc) they have to do the work at their shop so they can recalibrate the System. Other than that they do awesome work.

    • @CarStory
      @CarStory  3 роки тому +1

      wow thats crazy! glad you survived the accident!

  • @willardcrafto
    @willardcrafto 6 місяців тому

    I have a 2007 Silverado 2500 and I’m taking it to safelite tomorrow to get the windshield replaced. I’m so afraid they’re gonna tear the interior up or not put something on right or break the parts. How do I prevent this and what do I do if it happens?

  • @Emoboijeffrey
    @Emoboijeffrey Рік тому

    Love watching how things like this are done. Great job and turned out nice!

  • @OneCraZyWhoDat
    @OneCraZyWhoDat 3 роки тому +3

    What do they do with the inspection and emission stickers? My windshield is being replaced this Friday and was wondering what about the stickers on the old windshield?

    • @CarStory
      @CarStory  3 роки тому

      We don't have those in Florida but the installer may have a method of removing them from your old windshield.

    • @imperialtekk9443
      @imperialtekk9443 3 роки тому +1

      Depends on the state you live in. I live in New Jersey and the stickers are easy to take off after the windshield is removed from the car. States like New York and Pennsylvania stickers cant be removed. They have serrations on the sticker when you try to remove they fall apart. They make them like that so you cant transfer the sticker. I know this response is 2 month from when you posted your comment but hope this helps you

    • @mcarey2205
      @mcarey2205 2 роки тому

      Just had my done here in La. Safelite guy removed inspection stickers, oil change stickers, etc. from old windshield very carefully and then reinstalled on new one. 100% professional

  • @Delz1990
    @Delz1990 6 місяців тому

    What do they do about inspection stickers and things of that sort

    • @CarStory
      @CarStory  6 місяців тому

      Not sure since we don't have car inspections in Florida.

  • @twang96
    @twang96 4 роки тому +1

    Thanks! I got my windshield replaced about a year ago. Seems fine, except there is a rattling from the dash at low to regular speed on local roads. Seems to go away on the highway. More pronounced at the driver side, but also sometimes around the center? Do you experience anything similar? I watched the video to try to see if there was anything under the dash near the windshield that could cause the rattle, but I don't see anything other than some yellow wires across the center of the dash, but those look tucked in and wouldn't come loose from an installation.

    • @CarStory
      @CarStory  4 роки тому +1

      No my interior doesn't make any noise at all. He did a good job!

    • @tenken6135
      @tenken6135 3 роки тому +1

      is it a dodge journey?

    • @Cmobley_
      @Cmobley_ 3 роки тому

      If your windshield has a heated wiper park area it sounds like it's not plugged in. That would let it rattle sometimes.

    • @xil3ntkha0s
      @xil3ntkha0s Рік тому

      @@CarStory is that really a Subaru? Lol mine has all kinds of rattles

    • @CarStory
      @CarStory  Рік тому

      @@xil3ntkha0s I still have the 2019 STI. It only has about 17,500 miles. It now makes the occasional rattle from the passenger front door and dashboard. Only on rough roads though. On highway I don't hear anything. I love the STI, one of the best cars I've ever driven.

  • @davidkenevan9946
    @davidkenevan9946 2 місяці тому +1

    How long does it take to replace windshield

    • @CarStory
      @CarStory  2 місяці тому

      this replacement took 90 minutes but time can vary based on the car.

  • @BatMite19
    @BatMite19 2 роки тому +2

    Was there a post-installation wait time before you could drive it? Some web sites say you have to wait several hours for it to cure. What was your experience?

    • @CarStory
      @CarStory  2 роки тому +1

      They say don’t drive the car for at least an hour unless you really need to. Waiting at least four hours is best. I didn’t use the car until the next day.

    • @DirtY_KamriN
      @DirtY_KamriN 2 роки тому

      With the new product used the safe drive away time is 30 mins

  • @masonalexander5310
    @masonalexander5310 3 роки тому +1

    Why would you put the seam in the middle of the top of the glass. I would want a continuous bead along the top. Maybe that’s why windshield leaked. But I was told there was some of her issues for the leaking. Went to another glass shop and they let me watch and they ran a continuous bead across the top. Now I know why the leak! Thanks for the video.

  • @lgu400angus
    @lgu400angus 4 роки тому +4

    Why wasnt the glass or aperture primed??

    • @florafierros1683
      @florafierros1683 4 роки тому +1

      I was wondering the same thing no primer on the pinchweld from any scratches. Or none on the glass

    • @jtwilson1982
      @jtwilson1982 4 роки тому

      Some guys prime the glass at the shop and if he didn’t scratch body while trimming you don’t need to prime old bond line just activate

    • @lgu400angus
      @lgu400angus 4 роки тому

      @@jtwilson1982 you can see definitely no primer on glass. Awful job. Nonseat covers no gloves

    • @ohEntree
      @ohEntree 4 роки тому +1

      lgu400angus look at the grit of the glass u can clearly see the primer . Primer is much more dark and the frit is more like a Matt type color . Sounds like u just started doing AutoGlass

    • @DKStudiosful
      @DKStudiosful 4 роки тому

      Definately black primer on the windshield. Noticehow at first you can see the defroster grid? Then when he shoots the urethane bead you dont see it as much anymore. If your as good as me... You wont scratch the pinchweld at all on this specific install...

  • @purberri
    @purberri 3 роки тому +4

    Everything I’ve read says that windshield install that are correctly done require wearing gloves to keep hand oils from interfering with adhesive

    • @Cmobley_
      @Cmobley_ 3 роки тому +1

      You are correct.

    • @grady.stu.8300
      @grady.stu.8300 3 роки тому +3

      If the tech is careful it's fine. It's not hard to not touch the thin line where the glue goes. That's the only place it matters. People always find something negative.

  • @Annanhunny
    @Annanhunny 2 роки тому

    I like how this windshield has a tint on top. Do they all come this way? My Honda Civic needs a windshield tomorrow from them and I can't decide if I should go to them or a private shop. I want a good quality windshield

    • @CarStory
      @CarStory  2 роки тому

      whoever you call, ask for an oem windshield so its the same as you have now.

  • @joegrijalva1516
    @joegrijalva1516 4 роки тому +12

    Great job with that install! I'm starting with Safelite next week as an install tech so this video is great! I'm super excited 😁

    • @travp_4913
      @travp_4913 4 роки тому +2

      JoeG2793 bet you ain’t working now hahaha you pry got laid off

    • @lgu400angus
      @lgu400angus 4 роки тому

      Well make sure you don't fit like this otherwise your out the door all completely wrong from this guy

    • @huntermanack8252
      @huntermanack8252 3 роки тому +2

      @@lgu400angus what are you talking about

    • @SlowMoMofo
      @SlowMoMofo 2 роки тому

      @@travp_4913 yeah, I guess having no windshield wasn’t considered mandatory work ..smh

    • @user-tk7lf3kr5c
      @user-tk7lf3kr5c 2 роки тому

      @Joe Grijalva are you still with Safelite? How’d It go?

  • @zacharybenally265
    @zacharybenally265 2 роки тому

    How u set a windshield on a big lifted truck with that lil buddy set up?

  • @charlesdalton6262
    @charlesdalton6262 4 роки тому +1

    Where was the registration and or inspection on windshield prior to the removable process and how is it replaced thanks

    • @CarStory
      @CarStory  4 роки тому +2

      Lucky for us in Florida, we don't have that garbage on our windshields. No vehicle inspections here and only one license plate per vehicle on the back of the car where it belongs.

  • @geo6625
    @geo6625 3 роки тому +2

    Hello there, great video. I have a question. In the beginning of the video the tech mentioned the windshield didn't say Subaru. Did you have a choice to get a OEM replacement? thx

    • @CarStory
      @CarStory  3 роки тому +1

      I did not know at the time but yes I could have requested an OEM windshield. I was told by another glass installer that unless you have acoustic glass for extra sound insulation, the OEM windshield is no different than the aftermarket glass. Regardless of that, next time my windshield breaks, I am requesting OEM glass just to see if I can get it. Your insurance company can refuse that request or make you pay an extra fee for it.

    • @Hallowsaw
      @Hallowsaw 3 роки тому +1

      @@CarStory that makes no sense that your insurance can refuse oem replacement. Thats like saying if an oem wheel gets damaged you have to get an aftermarket one. No, if they are covering the replacement it is supposed to be oem. If not you have a crap insurance company.

    • @matthewwilkins7463
      @matthewwilkins7463 3 роки тому

      @@Hallowsaw not true. I work in the auto glass industry and if you do not have an oem rider in your policy, they may not cover it.

    • @ryantheguy927
      @ryantheguy927 3 роки тому +1

      You can get the make glass, however it usually takes a while longer to get the part. There’s honestly zero difference. Chances are the glasses are made in the exact same shop, just one went down the Subaru line, the other went down the aftermarket line

  • @Joe-on8js
    @Joe-on8js Рік тому

    What is the name of the equipment he uses to swing the glass into position?

  • @dylanmilstead6579
    @dylanmilstead6579 Рік тому

    I’ve got an interview for Safelite tomorrow, it’s cool to see the process

  • @dajw7540
    @dajw7540 9 місяців тому +1

    The technicians might be good, but it's been my daughter's experience that their windshields are poor quiality glass. She just spent $400 on a windshield and the VERY NEXT DAY it had a rock chip that spidered. You can't tell me they can't make a windshield any better than that. They won't do anything about it either. They were a total waste of $400!

    • @CarStory
      @CarStory  9 місяців тому

      Same thing happened to me a month after this windshield replacement. I got a small crack that had to be repaired.

  • @hughjaybeats4126
    @hughjaybeats4126 2 місяці тому

    Got a safelite appointment tomorrow
    So nervous because they already have totaled 1 of my cars from not being able to replace and seal windshield properly

  • @MiguelJimenez-nh9zf
    @MiguelJimenez-nh9zf Рік тому

    where can i get that table to sit the windshield

  • @CarStory
    @CarStory  5 років тому +7

    A lot of work went into editing the three camera angles in this video together. Please support this channel by clicking SUBSCRIBE and giving this video a Thumbs UP! Much appreciated!
    You think that with me not driving the car much this kind of thing would be less likely to happen. I mostly use the STI for 200 mile round trips between Orlando and Tampa once or twice a month. There are lots of trucks on the highways and there's always small rocks bouncing around behind them. I try to stay away from them until it's clear to pass. I heard something hit the glass but didn't know the windshield was cracked until days later. This guy did an amazing job replacing the windshield and I really can't tell it was replaced. If you have a WRX, this is what replacing the windshield looks like. The installer told me he does 8 windshield replacements a day. Hopefully I won't need another windshield for a long time. Thanks for watching!

    • @Chris-us7tj
      @Chris-us7tj 5 років тому +1

      Eh shit happens. I broke my glass a week after I took it home from the dealer lol. Was pretty upset about it since replacement glass isn't as good but whatever.

    • @CarStory
      @CarStory  4 роки тому +1

      @@Chris-us7tj 4 weeks later another rock hit my windshield at 70MPH and my new windshield cracked again. I took it to a local Safelite shop two days later and they filled the crack before it spread. Luckily its at the bottom corner of the windshield and isn't very noticeable. I am having bad luck lately with things hitting my glass!

  • @thatonebeone
    @thatonebeone 3 роки тому

    just got wack by rock on my brz ts 2020 now i need a new replacement.. they seem to be limited staff as next appoint for me will be like 2 weeks or so.. idk if its not much people working due to pandemic .. hit today in the very side in the middle and now crack is like almost half way due to heat, its going to go across to the other end one lone single crack .... sucks .... going to cost me about 400$... how much was yours ? insurance fix it ?

  • @Toxik_Hellcat
    @Toxik_Hellcat 2 роки тому

    Thought about using them for 1 of my cars any issues later or anything leaking thru or going into a car wash??

    • @CarStory
      @CarStory  2 роки тому +1

      I still have this same windshield on the car and I haven't had any problems.

  • @albertwesker2050
    @albertwesker2050 3 роки тому

    Are there electronics that are installed to the windshield since they have a defroster?

    • @CarStory
      @CarStory  3 роки тому +1

      No at least on my windshield there isn't.

  • @burningkarma
    @burningkarma 2 роки тому +1

    This guy is good!

    • @CarStory
      @CarStory  2 роки тому

      I still have the windshield with no issues so I'm happy!

  • @toddcdonna1
    @toddcdonna1 3 роки тому

    What did he take the tape off after installing I thought it were to.remain on ?

  • @hahahahah8396
    @hahahahah8396 4 роки тому +1

    How did he bend your inter cooler fins ? Could that cause more problems with your engine?

    • @CarStory
      @CarStory  4 роки тому +1

      It wasn't a big deal. Part of his hand hit the intercooler when he was removing screws to remove the wiper blades. I check my intercooler on a regular basis to make sure the fins don't get bent by other things like large bugs hitting it after they get sucked into the hood scoop. The fins are easy to bend back straight. Yes it can damage the turbo if something was to close all the airflow for the intercooler but that would never happen. A few bent fins won't hurt anything.

    • @hahahahah8396
      @hahahahah8396 4 роки тому

      Car Story I just got me a xt turbo outback! Loving the car but don’t know much about it yet.

    • @punktalley
      @punktalley 3 роки тому

      big deal for those that expect the ride to not be damaged during a repair.

    • @frozenking9394
      @frozenking9394 10 місяців тому

      @@punktalleyI’m pretty sure the more u took a car to shop for work the more small damage happen and u Wuz never told smdfh dude be for real atlest he wuZ honest

    • @punktalley
      @punktalley 10 місяців тому

      It's a big deal to those they worked hard for their ride and all repairs has risks involved but if you call a professional place they should explain those risks and how they are handled before doing the repair. @@frozenking9394

  • @melaniethurmond8528
    @melaniethurmond8528 Рік тому

    How long did that take, start to finish?

  • @robert-tm3qz
    @robert-tm3qz 2 роки тому

    Does it have to be replaced or can it just be repaired? I had window tint on the front and don't wanna pay again for it

    • @CarStory
      @CarStory  2 роки тому

      a crack usually has to be replaced. a small dent can be repaired.

  • @fmspec
    @fmspec 3 роки тому +2

    Great video, how long did you start driving and also go to Carwash after the replacement?

    • @CarStory
      @CarStory  3 роки тому +2

      I didn't drive it until the next day but the installer said wait about four hours to drive it if possible. I didn't wash it for a week after the install.

    • @fmspec
      @fmspec 3 роки тому

      @@CarStory thanks, I just replaced a cracked BMW 7 series back glass yesterday, but drove about 4 miles back home after from the installer and packed in garage, he warned also not to wash for a week.

  • @jm1551701
    @jm1551701 2 роки тому +1

    That was a good job he did,

  • @Nick-o
    @Nick-o Рік тому +1

    That tech know what he is doing

  • @jamesrandall5212
    @jamesrandall5212 4 роки тому +1

    Great vid. Side note we’re u get that steering wheel cover?

    • @CarStory
      @CarStory  4 роки тому

      james randall There is a video for the wheel cover on my channel. Search for Zatooto Flat Bottom Steering Wheel Cover on Amazon. There is an amazon link in the video description for that video as well.

  • @serdarusprimus
    @serdarusprimus 8 місяців тому

    Im from Germany i wont start here by Autoglass business. The tools that you are using looking pretty useable. Where can i buy it? I couldnt found any Shop for it. Thanks in advance.

  • @Alimboi
    @Alimboi 3 роки тому

    My left and right pillars have glue residue. Did you have the same problem?

    • @CarStory
      @CarStory  3 роки тому

      On the inside or outside? I don't see that on mine.

    • @Alimboi
      @Alimboi 3 роки тому

      @@CarStory the left inside is the worse one

    • @CarStory
      @CarStory  3 роки тому

      @@Alimboi Did you let Safelite know? They can probably do something about it at their shop.

    • @Alimboi
      @Alimboi 3 роки тому

      @@CarStory I actually brought my car in to Honda, not sure the vendor they used is SafeLite. They’re claiming the glue is in the outside and wouldn’t come into the car, and won’t even bother to take responsibility

    • @CarStory
      @CarStory  3 роки тому

      @@Alimboi Wow that is poor service for sure. Sorry to hear about your experience.

  • @92TampaChick813
    @92TampaChick813 Рік тому

    I see your in Fl, I’m going to get my windshield replaced today and I was dreading it take all day hopefully they will call me sooner for pick up. My nephew hit my windshield with a basketball 😒

  • @Flangobeast
    @Flangobeast 2 роки тому

    I have to go to them Tuesday through Allstate insurance. Idk how your state is but did you have to get a new registration sticker and inspection sticker on your window?

    • @CarStory
      @CarStory  2 роки тому

      Thankfully we don't have registration or inspection stickers in Florida messing up the windshield. They will probably remove the stickers safely once the windshield is removed. They probably come right off with a hot air gun to warm up the glue.

  • @efthimios
    @efthimios 4 роки тому +1

    Cool video! Our mdx windshield is bad I’m excited about having it done - online quote was 340 which isn’t bad for at your hosie

  • @gilli7116
    @gilli7116 7 місяців тому

    So how long did this actually take for them to replace you windshield?

    • @CarStory
      @CarStory  7 місяців тому

      around 90 minutes

  • @sunnyfox1188
    @sunnyfox1188 3 роки тому +1

    I have to get mine done today and I was curious of the process and how long I was going to have to wait. Lol. I have to go to them. My windshield is $300 + to get replaced and to have them come to me was an additional $50

    • @hoffrun
      @hoffrun 3 роки тому

      I’d make sure to have a $ 100 comprehensive deductible. Replaced a windshield on a 2019 Trax....$408.....buddy paid $1800 for Volvo replacement with built in electronics. Both done at Safelite.

    • @NOV123
      @NOV123 3 роки тому

      @@hoffrun It actually costed him $1,800. 00 to have is window replaced?

  • @tomasitodeleon9516
    @tomasitodeleon9516 3 роки тому +1

    I did my windshield yesterday and today is raining is that safe?

    • @CarStory
      @CarStory  3 роки тому

      I can't remember the recommended time before getting the windshield wet but I think after 12 hours you are ready for anything.

  • @Hallowsaw
    @Hallowsaw 3 роки тому

    Can they replace it with a more sound isolating windo i wonder?

  • @Whoflungpouu
    @Whoflungpouu 4 роки тому +5

    Did he try up selliing you some of their unbeatable wiper blades

    • @CarStory
      @CarStory  4 роки тому

      LOL I think he did.

  • @salimkoc942
    @salimkoc942 11 місяців тому

    what cind of spray is that ?

  • @kenkeppel2065
    @kenkeppel2065 3 роки тому

    Will they cut out the inspection stickers from the old windshield?

    • @CarStory
      @CarStory  3 роки тому

      I'm sure they have a way to do that although since we don't have those stickers in Florida I can't say how.

    • @shanesxe
      @shanesxe 3 роки тому

      Hi, I'm 6 months late here, but I worked for a mom and pop auto glass shop for 2 and a half years and id say 95% of the time we were able to at least cut inspection stickers off the old glass, but they didn't always adhere to the new glass.
      Many states have single use stickers that don't pull off entirely (think the security stickers on electronics that say "void" if you try to pull it off), and other absolutely sadistic states (looking at you, New Jersey) have paper stickers that will disintegrate when you try to remove them.
      Most of the parking permits, car wash passes, fast passes, etc were able to be saved no problem unless they were incredibly sun damaged.

  • @18Vctr
    @18Vctr 3 роки тому

    Quick question, Do you need to have any type of certification or license to do this type of work? Thank you

    • @fangangel4019
      @fangangel4019 3 роки тому

      You don't need a state approved certification or anything, but Safelite does their own training and certification.

  • @elbuitre22
    @elbuitre22 8 місяців тому +1

    I work for safelite, to be master tech you have to do at least 6 or 7 jobs in 1 day, in 1 week has to be 27 or 30, thats crazy

  • @toddmontgomery6008
    @toddmontgomery6008 4 роки тому

    Did you have whistling from the wind driving on the highway?

    • @CarStory
      @CarStory  4 роки тому

      Todd Montgomery No, all is good after the replacement.

  • @cowboypete2313
    @cowboypete2313 3 роки тому +1

    Very nice video. Very informative.

  • @wilmerflores3433
    @wilmerflores3433 3 роки тому +1

    All windshields are aftermarket windshields at a auto glass shop unless you ask for a OEM windshield which is more pricier I’m also a auto glass tech but I work for a family owned auto glass shop

    • @CarStory
      @CarStory  3 роки тому

      Yes very true! My wife needed a windshield for her GTI and we requested a OEM windshield and we got one. It cost the insurance company $850 and it was 100% covered here in Florida! Next time I need a windshield for my STI I will request OEM glass.

    • @punktalley
      @punktalley 3 роки тому

      No it's not. I only sell and install OEM glass and if the customer doesn't want to pay for OEM or OEMe then I won't do the job.

  • @jfloyupyup
    @jfloyupyup Рік тому

    Did you tip the technician?

  • @westsideautoglassrepair-u5p
    @westsideautoglassrepair-u5p 2 роки тому +1

    Great video