Hello, it looks like the video you linked in the description is no longer available, I'm having this exact same issue with mine. (Its a brand new unit) do you remember what the title of the video was? I emailed Creality a couple days ago and they still haven't responded yet. Really hoping to get this printer working. It's my first 3D printer.
@@brade3249 i saw that video, but in the description of this video you have a link to creality's troubleshooting video, however the link just goes to a video that says "This Video is unavailable" I was asking if you remembered what the title was because maybe it exists under a different title now. Thanks for replying!
Hi, i just got my ender 3 s1 plus.. so not pro.. but maybe you can help me out. I just put it all together and i started it up. Then i go to level the bed. The extruder moves all the way to the left and the bed all the way to the back, and then it gets stuck there and makes a loud noise. After that it doesnt do anything. You have any idea? Thanks for your time.
So does it hit the limit switches on the bed when it goes back? I would check all cables to make sure nothing is getting hung up and all the wheels to make sure nothing is too tight. Can the z axis go up and down?
@@brade3249 thanks for your reply. There was a little screw under the bed in de rail of the wheel blocking the wheel. Problem solved and did my first prints today! Good luck.
Hello, it looks like the video you linked in the description is no longer available, I'm having this exact same issue with mine. (Its a brand new unit) do you remember what the title of the video was? I emailed Creality a couple days ago and they still haven't responded yet. Really hoping to get this printer working. It's my first 3D printer.
Was it this video? Creality Ender 3 S1 Pro extruder Drive issue 
ua-cam.com/video/qF7YkwTanbA/v-deo.html
@@brade3249 i saw that video, but in the description of this video you have a link to creality's troubleshooting video, however the link just goes to a video that says "This Video is unavailable" I was asking if you remembered what the title was because maybe it exists under a different title now.
Thanks for replying!
Hi, i just got my ender 3 s1 plus.. so not pro.. but maybe you can help me out. I just put it all together and i started it up. Then i go to level the bed. The extruder moves all the way to the left and the bed all the way to the back, and then it gets stuck there and makes a loud noise. After that it doesnt do anything. You have any idea? Thanks for your time.
So does it hit the limit switches on the bed when it goes back? I would check all cables to make sure nothing is getting hung up and all the wheels to make sure nothing is too tight. Can the z axis go up and down?
@@brade3249 thanks for your reply. There was a little screw under the bed in de rail of the wheel blocking the wheel. Problem solved and did my first prints today! Good luck.
link to vid