Singapore Airlines flight: CEO apologises for ‘traumatic experience’ | BBC News

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  • Опубліковано 21 тра 2024
  • Singapore Airlines flight: CEO apologises for ‘traumatic experience’ | BBC News
    Singapore Airlines CEO Goh Choon Phong has offered his "deepest apologies to everyone affected" after a flight from London to Singapore encountered severe turbulence, during which a passenger died.
    The man, named as 73-year-old Geoff Kitchen, died of a suspected heart attack.
    Seventy-one wounded passengers are being treated at a hospital in Bangkok, where the plane made an emergency landing. Six are in critical condition.
    Singapore's new PM Lawrence Wong has promised a "thorough investigation”.
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    For more news, analysis and features visit: www.bbc.com/news
    #SingaporeAirlines #BBCNews

КОМЕНТАРІ • 361

  • @user-kz5zb5dy3c
    @user-kz5zb5dy3c 24 дні тому +68

    singapore airlines taking responsibility even when it's not their fault is such a class act. one of the best airlines!

  • @orangesub121
    @orangesub121 24 дні тому +170

    The CEO apologising isn't an admittance of guilt. He's just being compassionate and mitigating any future issues.

    • @extrude22
      @extrude22 24 дні тому +9

      This is an ‘act of god’ anyway. This is nobody’s fault

    • @helenpauls1496
      @helenpauls1496 24 дні тому +3

      @@extrude22Don’t be silly.

    • @mlx39996
      @mlx39996 24 дні тому +5

      @@helenpauls1496you’re the silly one wtf?

    • @kieronbotting5265
      @kieronbotting5265 24 дні тому +2

      @@helenpauls1496I’m pretty sure they’re referring to the term ‘act of God’ not that it was an actual act of God. Either way… a little bit of kindness would be nice!
      I wish you well.

    • @orangesub121
      @orangesub121 24 дні тому +1

      @@extrude22that's a ridiculous comment. #dontbeaplonker, there's no god. Science is the only theory here.

  • @endi4654
    @endi4654 24 дні тому +53

    This displayed Thai's impeccable quick reaction force in handling a medical situation, bravo!
    Im also very impressed with Singapore Airlines PR, ground staff and all-round service. Highly detailed and very prepared. In other videos i noticed how they quickly build barriers and even despatched a team of staff to escort every passenger to prevent reporters from getting close and impede their privacy. Such a well-thought out and highly efficient execution by SIA. Truly world class!
    And their socials were constantly updated on their status really reflects their commitment to contunually communicate for the benefit of pax's loved ones. CEO apologising, really reflects their humane side.

  • @ic.84
    @ic.84 24 дні тому +240

    It's unforeseen turbulence. The CEO has nothing to appologise for.

    • @disorganizedorg
      @disorganizedorg 24 дні тому +22

      It didn't sound like an apology; it was an entirely appropriate statement of regret. BBC characterized it as an "apology"
      I certainly agree that the airline has nothing to apologize for -- unless it develops that they had prior warning of turbulence and chose not to divert. Nobody I've heard is saying that.

    • @ADY99ish
      @ADY99ish 24 дні тому +12

      It wasn't turbulence, it was an air pocket and the plane radars do not detect that in advance. So get your facts right matey.

    • @KK-lg8uz
      @KK-lg8uz 24 дні тому +12

      @@ADY99ish you're the one that needs to get his facts right, matey. "An air pocket, also known as clear-air turbulence (CAT), is an area of rapidly changing air pressure that can cause sudden and violent movements of an aircraft." There is technically no such thing are an air pocket - its clear-air turbulence.

    • @ADY99ish
      @ADY99ish 24 дні тому +1

      @@KK-lg8uz Looks like you have just Googled that and done a copy and paste matey - 🤣🤣🤣.

    • @laurencefox5884
      @laurencefox5884 24 дні тому +8

      @@ADY99ish But he was right....time to man up and apologise?

  • @jackwai8930
    @jackwai8930 24 дні тому +30

    Everyone showed compassion to this accident

  • @Keep99999
    @Keep99999 24 дні тому +12

    Thank you Thailand and all officials Excellent help👍👍👍👏👏👏

  • @babyamy3884
    @babyamy3884 24 дні тому +147

    They shouldn’t apologise, the pilot did a great job in a stressful situation, things this like this happen

    • @chenghonggoh4746
      @chenghonggoh4746 24 дні тому +13

      SIA's tagline is "a great way to fly" which did not obviously happen for this flight. The CEO is probably apologising for that.

    • @1rstTry
      @1rstTry 24 дні тому +13

      You don’t get it. The woke need warm and fuzzy apologies for anything that makes them feel icky

    • @naylas3908
      @naylas3908 24 дні тому

      @@1rstTry, you incredible dumbo. You really don’t understand Asian culture, stupid ignoramus. Losing face is one of the worst things that can happen to you in most Asian cultures. It has nothing to do whatsoever with social injustice, which is what being woke is about. But clearly, you are also too mentally challenged to know what that word means.

    • @bugsy101073
      @bugsy101073 24 дні тому +14

      it is Asian culture to apologise, only woke liberals in the west would never understand

    • @scots_knight4706
      @scots_knight4706 24 дні тому +2

      ​@@1rstTry
      I think someone dying is a bit more than feeling "icky"
      I guess if it was your family member you would just be ok with getting the body back and nothing more said ?
      Yet if you're an American you'd probably be consulting a lawyer to see who you can sue.

  • @OnlineSupportTeam
    @OnlineSupportTeam 24 дні тому +20

    That gentleman with head injury is very well spoken

  • @flintyrocker2138
    @flintyrocker2138 24 дні тому +140

    great reminder of the importance of fastening a seatbelt

    • @abrahamlevi3556
      @abrahamlevi3556 24 дні тому +3

      Try to imposed that on long-haul flights.

    • @noneyabizz8337
      @noneyabizz8337 24 дні тому +9

      @@abrahamlevi3556 then dummies will get bounced around the cabin

    • @terryhoath1983
      @terryhoath1983 24 дні тому +9

      @@abrahamlevi3556 If you are not walking about (going to the bog or whatever), it doesn't hurt to have a belt across your lap. Volvo-developed 3 point seat belts as in cars would be better. I wear one when driving my car and think nothing of it. On a long air trip, it could help to hold a pillow if you want to take a nap. Without doubt, fewer people would have been hurt if they had been wearing seat belts. I don't want some cavalier idiot flying across the aisle at me or a 9 year old bouncing over the back of the seat via the ceiling, thank you very much.

    • @dane1563
      @dane1563 24 дні тому +2

      I agree.. but how do we avoid using lavatories in a 12 hour flight.. like we need to wear diapers or something?

    •  24 дні тому +1

      @@dane1563 Well, not saying can't go to the lavatory. I suppose just bad luck if you happen to be up during the incident.

  • @tkyap2524
    @tkyap2524 24 дні тому +26

    Saying sorry is sharing the pain. Responsibility will have to wait for the investigation report.

    • @remueltaran671
      @remueltaran671 24 дні тому +1

      He dont need to say sorry and its not his fault, because turbulence happens everywhere, are you trying to imply that someone are responsible???

    • @helenpauls1496
      @helenpauls1496 24 дні тому +1

      @@remueltaran671He’s being compassionate.

    • @tkyap2524
      @tkyap2524 23 дні тому

      @@remueltaran671 - That's for the investigation to find out.

  • @Deeplycloseted435
    @Deeplycloseted435 24 дні тому +102

    Why apologize? It sounds like the plane held together and the pilots did a great job.

    • @disorganizedorg
      @disorganizedorg 24 дні тому +8

      Assuming no structural damage, this is somewhat welcome good news for Boeing.

    • @dt6302
      @dt6302 24 дні тому +17

      Even if the company has no fault for any unfortunate accident like this, protocol is to apologize anyway.

    • @Star-zi4ez
      @Star-zi4ez 24 дні тому +5

      SIA🇸🇬💯

    • @MrNissetuta
      @MrNissetuta 24 дні тому +5

      The pilots have weather information and usually fly around spots of turbulent weather. So I assume they will have questions to the pilots.

    • @rsvpevents6780
      @rsvpevents6780 24 дні тому +9

      An apology isn’t the same as legal liability. It’s a gesture of goodwill. Doesn’t hurt to apologize, especially with the death and trauma that so many experienced.

  • @TuneinR
    @TuneinR 24 дні тому +17

    I thought the TURBULENCE should be the one apologising.

  • @peerapongwattanthaweesin8304
    @peerapongwattanthaweesin8304 24 дні тому +13

    It does not seem to be an apology statement. It is more about expressing his regrets and condolences to those who were involved in this tragic incident.

    • @Squaremuffin
      @Squaremuffin 24 дні тому +1

      Love how many people treating an apology as an admission of guilt. If I ever say “Sorry for your loss” to someone in the future, I had nothing to do with their death, just putting it out there.

  • @choccymilk917
    @choccymilk917 24 дні тому +4

    Rest in peace to that poor soul who lost his life, and God speed to those healing from injuries. What a horrific thing to experience.

  • @johnreynolds5407
    @johnreynolds5407 24 дні тому +31

    SQ is a wonderful airline and I sincerely doubt the pilots intentionally wanted to fly into severe turbulence.

  • @Eden_Xiii
    @Eden_Xiii 24 дні тому +24

    Respectful for apologising, but nothing to apologise for. All that could have been done by the crew and emergency services was done. Unavoidable accident.

    • @jakehowie442
      @jakehowie442 24 дні тому +2

      Well a guy died? The airline is 100% responsible for the safety and health of passengers

    • @AuralioCabal-nl8gi
      @AuralioCabal-nl8gi 24 дні тому

      We are @ an age where no apologies mean you are not fit for CEO,and can get sued !

    • @allanantao3756
      @allanantao3756 24 дні тому

      ​@jakehowie442 if he did have some medical issues previously. who knows, any other airlines would appologize .... never.

  • @jasonbig1353
    @jasonbig1353 24 дні тому +20

    Well at least the world learned a lesson. Always wear a seat belt.

  • @krisjustin3884
    @krisjustin3884 24 дні тому +10

    I feel sorry for the passengers and crew who went through this nightmare! I also sympathize with the Singapore Airlines leadership and staff who feel shocked and apologetic about something beyond their control and present day technology. To the pilots - outstanding job! You landed the plane successfully in extreme turbulence and probability saved many lives with your corrective actions!

  • @Scorpion.1001
    @Scorpion.1001 24 дні тому +55

    Singapore airlines is the best flight company , things like this happen
    I'm feeling Sorry for the victim

    • @karenmbbaxter
      @karenmbbaxter 24 дні тому +6

      he died of a heart attack......it could have also happened to him in singapore during some strenuous walking.

    • @thedriftmc
      @thedriftmc 24 дні тому +3

      Oh WALKING! Thank god.

    • @CougarCat21
      @CougarCat21 24 дні тому

      Best my ass.

  • @drinksafewater
    @drinksafewater 24 дні тому +8

    When a passenger dies inflight protocol is to immediately land - Clear air turbulence (CAT) is unseen and a natural hazard of flight at cruising altitudes - Always wear seatbelts - The pilots do for a reason..........

  • @SydneyTravellersGuide
    @SydneyTravellersGuide 24 дні тому +54

    He has nothing to apologise for. It is a terrible and rare occurence.

    • @justineesun3396
      @justineesun3396 24 дні тому +1

      really?

    • @sondoobie1987
      @sondoobie1987 24 дні тому

      It is rare, correct, won't be long till they blame it on CLIMATE CHANGE!!!!!!!!

    • @cutekitty3067
      @cutekitty3067 24 дні тому +6

      Not apologizing seems callous when hundreds of passengers were traumatized and there was a fatality and some serious injuries. Even if it's not the airlines fault they're responsible for their passengers well being during the flight so it's only proper to apologize.

    • @SydneyTravellersGuide
      @SydneyTravellersGuide 23 дні тому

      @@cutekitty3067 they'd doing the right thing apologising but they don't have to. You cant plan for "acts of god"

    • @cutekitty3067
      @cutekitty3067 23 дні тому

      @@SydneyTravellersGuide Regardless of being an act of god, Singapore air still needs to compensate the victims and pay for their medical bills though.

  • @googledoodle3977
    @googledoodle3977 24 дні тому +27

    Always trust your Airline, Aircraft and the pilot, and Singapore Airlines those of you who have travelled in a Airbus A380 in Singapore Airline or even Airbus A320 in Singapore Airline ,will understand it’s the safest Airline ,along with Qantas . Kudos to the pilots who had to fly in dangerous conditions and have landed safely.

    • @Rob2
      @Rob2 24 дні тому

      Even when the engine explodes, they land the plane. Good.
      Still it is better when you fasten the seatbelt!

    • @user-vc1oz9rv6v
      @user-vc1oz9rv6v 24 дні тому

      ​@@Rob2That wasn't SIA. That was Qantas flying out of Singapore. SIA pilots wouldn't have been able to overcome a problem of that magnitude.

    • @googledoodle3977
      @googledoodle3977 24 дні тому +1

      The passengers are so agonised with this experience that some will be scarred forever whilst others would end up becoming adventurers.

    • @googledoodle3977
      @googledoodle3977 24 дні тому +2

      I think you should have a stop over ,a transit instead of travelling for hours together.

    • @googledoodle3977
      @googledoodle3977 24 дні тому +1

      A very near relative of mine took a non stop 12 hours 50 minutes plane from New Delhi to Melbourne, route got to travel to Burma, and the places that come travelling to Australia. Melbourne is on the Southern Ocean very near to Tasmania.

  • @FZL36532
    @FZL36532 24 дні тому +7

    So u guys are saying don’t apologise?? Then do what???? Laugh and smile on a vacation???

  • @Ramy-ql3tr
    @Ramy-ql3tr 24 дні тому +23

    So much talk about the turbulence, one person died, many more injured. 228 people survived, yes they live to tell a tale. Where is the report on the pilots and the crew who did a tremendous job to save them? Talk about them.

  • @seren4740
    @seren4740 24 дні тому +48

    He doesn't have to apologize over turbulence😂

    • @rsvpevents6780
      @rsvpevents6780 24 дні тому +3

      He’s apologizing for a death and trauma that occurred. Not that any of it is his fault. 🙄

  • @MarlonAnthony
    @MarlonAnthony 24 дні тому +26

    If anything the turbulence should be apologising, the pilots landing the plane in one piece should speak for itself.

    • @onghock377
      @onghock377 24 дні тому +1

      Ppl are more sensitive nowadays so need to apologize for anything first, else someone appearing at any quarter will come and slam you for not apologizing. Also need to express condolences etc to appease and placate one and all and to be politically correct

  • @Vilanennlyy
    @Vilanennlyy 24 дні тому +5

    Seatbelt doesn’t bother at all, people should only take it off when they go to the bathroom.

  • @cloudyday1617
    @cloudyday1617 24 дні тому +4

    Two things compulsory - seat belts on and travel insurance.

  • @winsomebarnett9110
    @winsomebarnett9110 24 дні тому +1

    Turbulence can come out off no where suddenly and unexpectedly once traveling these things are expected at times it's unforeseen tragedy my condolences to the family of the passenger who loss his life and may the other injured passengers have a speedy and full recovery

  • @sunilkar01
    @sunilkar01 24 дні тому +4

    Turbulence is natural phenomenon. Pilots has saved the plane by emergency landing.

  • @tullochgorum6323
    @tullochgorum6323 24 дні тому +13

    This was sympathy, not an apology. They are repeatedly rated the best airline in the world, and their crew and staff seem to have done a sterling job.

  • @riana07fire
    @riana07fire 24 дні тому +8

    Everyone is busy to say the CEO doesn’t need to apologize, it wasn’t necessary, why would he apologized?
    No.. the Brand (Singapore Airlines) are apologizing for the traumatic incident during their flight, simply being empathetic and assuring that everyone who was on board will be taken care of 100%.
    Again, this is not pilot or plane issue, this is horrendous turbulence.
    Praying for every injured passenger to get well very soon ❤️‍🩹

  • @alpcan3264
    @alpcan3264 24 дні тому +5

    There are two things that need to be clarified. Why was the turbulence not detected and especially such a strong one and also why the plane plunged so steep for so long.

    • @mchandrashekhar4043
      @mchandrashekhar4043 24 дні тому

      Yes..

    • @ukmaxi
      @ukmaxi 24 дні тому +2

      Because it didn't plunge... I think one or two journalists saw the flightradar24 data and made assumptions as to when the turbulence occurred. The drop by 6000ft from 37000 to 31000ft happens over several minites. This implies a controlled descent by the pilots (i.e. it would have been very smooth).
      There is a sharp bump in the altitude data about 10 minutes before the controlled descent, which is most likely the high speed drop that caused the chaos.

  • @JoelGarza-sw4su
    @JoelGarza-sw4su 24 дні тому +6

    I have a brother moving from Detroit Michigan United States of America to Merida Mexico I will go visit but will still be afraid to fly. Sad to hear the man from United Kingdom lost his life condolences from Detroit.

  • @odyssey327
    @odyssey327 23 дні тому +2

    The CEO's apology was to comfort the passengers and the people at large, a noble gesture indeed.
    Normally, when an aircraft is about to hit an air turbulence, the captain would switch on the fasten seat belt sign without fail, but sadly enough, most of the passengers had failed to obey. This is a common problem among air travellers because we take the warning lightly. Let it be a lesson and be ready to expect the unexpected.
    Noticed that as soon as the incident took place, all the world media, particularly the Western media, were quick set in motion as if they were looking for more stories that led to the incident.

  • @captainbuggernut9565
    @captainbuggernut9565 21 день тому +1

    20 people are still in intensive care. 6 with brain injuries. An independent investigation should be started.

  • @Nanay672
    @Nanay672 24 дні тому +3

    Singapore Airlines is one of the most reputable and admired company in the Aviation industry. Just like cars, cruiseships, trains - Airlines encounter accidents too. Singapore Airlines will definitely make all the best effort to take care of the passengers especially those who affected. Be careful with United States investigators too. They are strict and unapologetic for this kind of mistakes.

  • @boeingpameesha9550
    @boeingpameesha9550 24 дні тому +4

    God's grace and blessings be with all lives affected and their family members by this unknown disaster. Passenger who survived voice @1:37.

  • @thedriftmc
    @thedriftmc 24 дні тому +1

    Worst turbulence I've ever experienced was in the strait Singapore - Jakarta. It's something else out there

    • @daimsaeed
      @daimsaeed 23 дні тому

      Bermuda triangle monsters moving there or what?

  • @chamamemestre
    @chamamemestre 24 дні тому +3

    People are missing the point of the CEO apology...the pilots have radars they can use...it is up to the airlines to say what to do about turbulence, as avoiding it, implies at times severe delays and more spent fuel, missed transfers, etc.

  • @bugsy101073
    @bugsy101073 24 дні тому +33

    some commenters here say that CEO no need to apologize. well it is an Asian mindset to say sorry whether guilty or not as a sign of respect for customer service. Things Woke westerners would never understand at all.

    • @disorganizedorg
      @disorganizedorg 24 дні тому

      [Things Woke westerners would never understand at all.]
      i was with you until your clumsy politicization of it. I invite you to DIAF.

    • @mopaysmozil
      @mopaysmozil 24 дні тому +2

      English people say sorry all the time for every little thing.

    • @Joe-gf6vn
      @Joe-gf6vn 24 дні тому

      As a Singaporean, your comment makes no sense whatsoever.
      And, when will people like you stop with this criticising everything you don't like as 'woke'? That makes zero sense too.

  • @MsMmoseley
    @MsMmoseley 23 дні тому +2

    My husband and I always fly Singapore Airlines hundred times, it's always a five stars flight, and this is from DFW to Philippines. always a very great flight. No one can predict the weather now so please don't blame no one. Our deepest condolences to the family of Mr. Kitchen. as far as we know Singapore Airlines crews did their best and we applaude them. As to the pasengers no matter what airline you're in.....Always fastened your seatbelts unless you're going to use the lavatory. it's common sense. just saying.:)

  • @MSALAlamin
    @MSALAlamin 24 дні тому

    So sad

  • @SuperAkashsagar
    @SuperAkashsagar 24 дні тому +1

    Death, Injuries and Trauma suffered deserves adequate compensation. The passengers would've experienced extreme distress and thought they were in the last moments of their lives. The emotional toll of the free fall and emergency landing may well result in medical conditions in the near/short term.

  • @FrancisXLord
    @FrancisXLord 24 дні тому +3

    The poor guy who died probably had a heart attack and may never have realised that the plane didn't crash. I was once in a plane over the Atlantic that hit turbulence and dropped for a few seconds (felt a lot longer but was probably just a few seconds). I braced myself between the seat in front of me and the back of my seat, held on hoping it would end soon. The moment I was sure we were going to crash I let out the weirdest high-pitched shriek that has ever emanated from my lips.
    A moment later we stopped falling and laughter rippled through the cabin. I was slightly embarrassed because I thought everyone was laughing at my shriek.

  • @MarielBaylon917
    @MarielBaylon917 24 дні тому +2

    Great job for the Pilots. God is good❤

  • @noneyabizz8337
    @noneyabizz8337 24 дні тому +37

    Always wear your belt

    • @karenmbbaxter
      @karenmbbaxter 24 дні тому +3

      it's a long haul flight....what happens if you need to go to the bathroom? Do you suggest to just do it in your pants?

    • @noneyabizz8337
      @noneyabizz8337 24 дні тому +4

      @karenmbbaxter dim, very dim.
      You believe I think no one should get up for the toilet? Cmon.

    • @user-sg7bx4yh1h
      @user-sg7bx4yh1h 24 дні тому

      Ideally yes

    • @Rob2
      @Rob2 24 дні тому +3

      @@karenmbbaxter Man in the video explains it well: he had been to the toilet, came back, sat down, DID NOT FASTEN HIS BELT, and then he was launched to the ceiling.
      Had he followed the advice, nothing would have happened to him. But he chose to not fasten his belt immediately after sitting down, not even when there was slight turbulence.

    • @andrewwmacfadyen6958
      @andrewwmacfadyen6958 24 дні тому

      ​@@karenmbbaxter words fail me

  • @srinath6247
    @srinath6247 24 дні тому +1

    Rest in peace to that deceased, Geoffrey Kitchen!! My respects to the him and his family during this difficult time. My prayers are with the families of the rest of the victims as well! This isn't something that should be gone unanswered. Both Boeing and Singapore Airlines are accountable for the state of the victims despite this event being regarded as "unprecedented." The victims' families should be offered Ex-Gratia for what they'd gone through.

  • @justicemoody
    @justicemoody 24 дні тому +1

    This happened to my Mum’s flight back in the 1970’s. She said the plane hit an “air-pocket.” And the stewardess did a somersault in mid air.

  • @daimsaeed
    @daimsaeed 23 дні тому +1

    Never apologise if its not your fault

  • @disorganizedorg
    @disorganizedorg 24 дні тому

    I hope they pulled the circuit breakers on the flight data recorder so that it wouldn't be over-written.

  • @KathyBeard-sx1go
    @KathyBeard-sx1go 24 дні тому

    That's awful

  • @luisk5582
    @luisk5582 24 дні тому

    You can't control nature. The ceo knows that. Still all the best for the injured passenger and rip to the men who passed away.💐

  • @hungo7720
    @hungo7720 24 дні тому +1

    So tragic. Prayers go to the deceased Briton.

  • @petragonzalez6220
    @petragonzalez6220 24 дні тому

    Saludos a todos y que tengas un lindo dia 💋

  • @charlesapana9935
    @charlesapana9935 24 дні тому

    Is well

  • @et8633
    @et8633 21 день тому

    It’s not a matter of whether the CEO is at fault or not. It’s about taking ownership of your company and, by extension, its operations safety and passengers safety. It’s also a large part about being a leader and a CEO.

  • @ButterflyG673
    @ButterflyG673 24 дні тому +2

    The reporter “bang KOCK” the emphasis on the last 4 letters😂😂

    • @disorganizedorg
      @disorganizedorg 24 дні тому +7

      @ButterflyG673 emitted: [The reporter “bang KOCK” the emphasis on the last 4 letters]
      Most people stop finding that funny by age 12. Are you an exception, or are you a child?

    • @ButterflyG673
      @ButterflyG673 23 дні тому

      @@disorganizedorg I guess I am 🤪🤣🤣

  • @JoshuaJustice-qo1sh
    @JoshuaJustice-qo1sh 24 дні тому

    imagine chilling in the loo when the plane starts to fall on you,

  • @user-hr4gn7jk1b
    @user-hr4gn7jk1b 24 дні тому

    Mental health with Doctors Mike

  • @davidbradford8542
    @davidbradford8542 24 дні тому +2

    Is it a bird ? is it a plane ? No it's a Boeing !.

  • @kevondacam778
    @kevondacam778 24 дні тому

    not good for anyone in that situation.

  • @lastChang
    @lastChang 23 дні тому +9

    When "Singapore" 🇸🇬 is mentioned, people think of 3 things:
    - No chewing gum,
    - capital punishment for petty crimes, and
    - a Chinese TikTok CEO repeating "I am Singaporean" like a school kid.

  • @andrewwmacfadyen6958
    @andrewwmacfadyen6958 24 дні тому

    Turbulence happens sometimes it can be routed round sometimes not. Some parts of the world and at some times of the year you are more likely to encounter it Keep your seat belt on even on long haul it doesn't have to be tight, stow all hand baggage when you are not actually accessing it.

  • @auro1986
    @auro1986 24 дні тому

    this is how bbc gives bonus to singapore airlines

  • @anfieldreds_1892
    @anfieldreds_1892 24 дні тому +1

    I experience this whilst travelling on a military aircraft travelling from Afghan. I swear I was a gonna, Everyone did. the Aircraft just dropped straight down for miles. Wee all strapped in but I remember thinking, this is it. I survived a war zone but gonna die in a crash on my way back home. Thankfully the flight stabilised after about 30 seconds. scARY AF

  • @islandbirdw
    @islandbirdw 24 дні тому

    My French brother who worked for Air France used to always tell me always wear seat belt when seated. I always do 🤷🏼‍♀️

  • @areyairin101
    @areyairin101 24 дні тому +6

    I have always trusted Singapore Airline and am confident in the safety of this airline. This time captain is a hero. He can protect everyone.

    • @CougarCat21
      @CougarCat21 24 дні тому

      Say that to flight SQ006. What an idiot

  • @MS-wg2pn
    @MS-wg2pn 22 дні тому

    I read there was low pressure (depression) happening in the Bay of Bengal. Why don't airlines take weather events into consideration and alter flightpaths accordingly? Apologising is not enough.

  • @Planegeekguy-bc8qp
    @Planegeekguy-bc8qp 23 дні тому

    I was tracking this flight on flightradar24

  • @iq-ride9329
    @iq-ride9329 24 дні тому +1

    Are we sure that this is turbulence and not another Boing Software Glitch?

    • @CougarCat21
      @CougarCat21 24 дні тому +1

      If it's Boeing, I ain't Flying!

  • @edwardtran1974
    @edwardtran1974 24 дні тому +3

    They flew into a thunderstorm. It was totally avoidable.

    • @mikeomolt4485
      @mikeomolt4485 23 дні тому

      Planes are built to survive servere weather. Extreme turbulence isn't easy to predict.

  • @markb07
    @markb07 24 дні тому

    What aircraft was this?

    • @jameshubble9652
      @jameshubble9652 24 дні тому +2

      B-777 I think

    • @ElonHusky
      @ElonHusky 24 дні тому +1

      Usual suspects - American made Boeing

    • @karenmbbaxter
      @karenmbbaxter 24 дні тому

      A big one😆

    • @credenzia
      @credenzia 24 дні тому +1

      Nothing to do with boeing in this case, just unexpected severe turbulence

  • @littledoc4741
    @littledoc4741 24 дні тому

    well they need to fix them sky potholes

  • @ReesaSebastian-ii5cz
    @ReesaSebastian-ii5cz 24 дні тому

    😢😢😢😢oni

  • @user-hr4gn7jk1b
    @user-hr4gn7jk1b 24 дні тому

    Doctor trying better saved safe person.

  • @user-kk5mb2np6u
    @user-kk5mb2np6u 20 днів тому

    I am Thai. We are a rich country/but not money, but rich, but rich, but not money, but rich, but rich in kindness.

  • @AuralioCabal-nl8gi
    @AuralioCabal-nl8gi 24 дні тому +1

    Many commenters wiĺ now blame Boeing , as if Airbus don't fly thru turbulence as well.

  • @sks4728
    @sks4728 24 дні тому

    Always wear your seatbelt.

  • @ApLemon
    @ApLemon 24 дні тому

    The testimony of the interviewed man should be investigated, if he said the plane plunged and lost altitude fast, then the plane should also be inspected to make sure there was no mechanical issue while experiencing turbulence.

    • @edgehogR
      @edgehogR 24 дні тому +1

      It goes to show your lack of understanding on clear air turbulence or downdraft

  • @mahnazquamar938
    @mahnazquamar938 24 дні тому +4

    RIP 😢

  • @chicagogyrl4846
    @chicagogyrl4846 23 дні тому

    Why is he apologizing??! It’s not the plane’s fault!

  • @duncanbradshaw8993
    @duncanbradshaw8993 24 дні тому +6

    Another Boeing airliner has done this before but only the cceiling was damaged.
    It might be an issue with the plane.
    Wave lift or sink might be another cause. This occurs when the air flows up and down as it goes along the earths surface and goes up and down the mountains etc.
    Glider pilots usenit to stay aloft and go places.🤔

    • @Endidixknsej
      @Endidixknsej 24 дні тому +1

      A thermal? You can’t blame Boeing for turb

    • @karenmbbaxter
      @karenmbbaxter 24 дні тому

      The Boeing plane is fine and if you have read about India and Thailand they have been having a serious heatwave right now which means big storms.....Always turbulent in the tropics and over the Bay of Bengal.

    • @duncanbradshaw8993
      @duncanbradshaw8993 24 дні тому

      Wave and thermals are different like spades and shovels are different.
      The other boeing which did the same thing was flying from Sydney to Aukland. From fox news. 2 months ago. It looks some reminding.🙂

    • @duncanbradshaw8993
      @duncanbradshaw8993 24 дні тому

      I won't fly in one.
      The other Boeing which had identically the same incident, was flying from Sydney to Aukland. Fox news. it took some refinding🙂

    • @keonxd8918
      @keonxd8918 21 день тому

      The 777 is Boeing most reliable plane compared to the rest of their fleet

  • @eunicemicayabas
    @eunicemicayabas 11 днів тому

    Wheres that From

  • @BrandyHeng007
    @BrandyHeng007 24 дні тому

    Dud parts more dangerous than turbulence

  • @user-gu1jk4qn6b
    @user-gu1jk4qn6b 24 дні тому

    While I appreciate the apology, I'm unsure what he is apologizing for. I am mystified at the media, freaking out for something like turbulence. People being upset about it, it's like going crazy over AIR.

  • @IOSALive
    @IOSALive 24 дні тому

    BBC News, I can't get enough of your content, so I subscribed!

  • @LonganLee
    @LonganLee 24 дні тому

    ❤Is what they witnessed captured on video by cabin area security camera, if any? Why has the world not asked for this footage
    ???

  • @georgewin7243
    @georgewin7243 24 дні тому

    apologize for what? unless he knows that his pilot isnt that capable enough for the urgent drop? should think now whether to fly singapore airlines or better choose other airlines instead

  • @matthewotite
    @matthewotite 24 дні тому +1

    I don't think i would get on an aeroplane made by Boeing anymore.

    • @scottrichards4532
      @scottrichards4532 24 дні тому

      Boeing doesn't control nature the fact that the plane remained intact is a tribute to the amazing Engineering that goes into the manufacturing of one of the safest planes in the sky.

    • @matthewotite
      @matthewotite 23 дні тому

      @scottrichards4532 dude, I'm thinking about the build quality 🤔. Other manufacturer aeroplanes ✈️ would have stood up better to the bad weather.

    • @scottrichards4532
      @scottrichards4532 22 дні тому

      @@matthewotite well there is not that many really ,I don't think Boeing would have been around so long if their planes were sub standard.

  • @chenghonggoh4746
    @chenghonggoh4746 24 дні тому +3

    I am all for the CEO apologising for the traumatic experience but the CEO can do better than speaking in an unemotional manner.

  • @jamiesworld1690
    @jamiesworld1690 24 дні тому

    Noticed flight numbers sq321 Is s countdowns sequence plus Geoff kitchen passes away snd had s find called Chris diamond were had opportunity before passing could have went inti business abd called diamond kitchens

  • @xingxing85
    @xingxing85 24 дні тому +2

    Singapore airlines kept increasing prices and in return you get such kind of experience. This is totally unacceptable! Please fly with other airlines

    • @CougarCat21
      @CougarCat21 24 дні тому +2

      That's why they can pay almost 9 months bonuses to their staff! Filthy rich and greedy company!

    • @keonxd8918
      @keonxd8918 21 день тому

      What makes you think this wouldn't happen on other flights lmao

    • @xingxing85
      @xingxing85 21 день тому

      Because if u did. You would have seen in the news of similar accidents due to turbulence. Have you?

  • @StardustLegacyFighter
    @StardustLegacyFighter 24 дні тому +2

    If this was a flight full of Iranian loyalists, they'd be blaming Israel.

  • @pm1104
    @pm1104 24 дні тому

    It is a crews decision to divert ……..not just 1 pilots decision….please get your facts correct ….for a mainstream media ..! 😊

    • @Ben-pf5vs
      @Ben-pf5vs 24 дні тому

      why not you join the media and do it for urself

    • @CG-hq3ek
      @CG-hq3ek 24 дні тому

      It's ultimately at Captain's discretion.

  • @brentoyisaac2538
    @brentoyisaac2538 24 дні тому

    star alliance incident

  • @michaelogden5958
    @michaelogden5958 24 дні тому

    Hmmm... apologies imply guilt.

    • @LC-zi8jw
      @LC-zi8jw 24 дні тому

      You again! Why such a hateful Malaysian?

    • @justintay4044
      @justintay4044 24 дні тому

      so even if western companies like the bbc did mistake, them not apologising for it means they aren't guilty thus no mistake was done right

    • @WiseOwl_so_1d_like_to_think
      @WiseOwl_so_1d_like_to_think 24 дні тому

      Uh, not in Asian cultures. Service is responsibility. If you have travelled in those parts, you will understand the welfare of guests (here, passengers) is part of their concept of hospitality. So the CEO was being empathetic and gracious about experienced trauma when in the care of SQ. Anyway, suspicion & blame mentality is so unhealthy.

  • @JalalKhan-vc1sr
    @JalalKhan-vc1sr 22 дні тому

    Horrible moments. I used to wear seat belt from take offs to landings on every flights, because I know what will suddenly happen nobody knows

  • @kaufengshan3798
    @kaufengshan3798 24 дні тому

    Singapore Airlines CANNOT have aircraft with other than its logo if u remember they crash in Taipeh with aircraft with carnival pain work .. sue for them if not using its corperate livery

  • @peterfinn6098
    @peterfinn6098 24 дні тому

    Why sorry, these events happen and people fly take the risk.