Choosing the Best CRM for Business (Google Gmail Compatible CRM)
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- Опубліковано 27 лип 2024
- Choosing the Perfect CRM for your Business (Google Gmail CRM)
About Copper CRM: www.itgenius.com/about-copper...
If you're choosing a CRM and your head is just spinning out of control with all the options that are out there, I'm going to give you some guidance on some of the things you should be thinking about so you can make a great decision for your business.
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00:00 Intro
00:34 Choosing a CRM
02:17 3 Levels of CRM Software
02:23 Basic CRM
03:06 Intermediate CRM
03:33 Enterprise CRM
04:12 What to Consider when Choosing your CRM
04:16 Integrations
04:30 Price and Value
04:47 Expandability
05:15 Access and Usability
05:36 Implementation and Maintenance
06:02 Copper CRM
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We work with ambitious entrepreneurs and business leaders to ensure effective technology strategy is a central driver of their success and a key enabler of business growth. With our help, our customers use innovative technology as an unfair strategic advantage to outsmart their competition and lead their industries.
itGenius is the #1 Small Business Google Cloud partner in Australia and services 1000’s of businesses worldwide. While we retain many significant clientele including Canva, Hubspot, Fairfax and Anytime Fitness as well as multiple Australian Government departments, we specialise in and most enjoy servicing our primarily micro and SME customer base of enterprising and enthusiastic entrepreneur-led companies, who typically employ teams of less than 50 but have big goals for growth and impact.
We specialise in helping businesses un-chain the shackles of overcomplicated or outdated technology strategy and deliver results that simplify & reduce complexity, dramatically minimise spend, create operational flow and sometimes... even spark joy! We are leaders in implementation and support of G Suite, Dialpad, Asana and many other leading cloud-based business tools, having successfully completed 1000+ implementation projects and have proudly received 100's of 5-star reviews from happy customers (Google us!).
We can help you:
- Boost your team's productivity and operational efficiency while slashing your IT spend,
- Work from anywhere, anytime, on any device with killer communication and collaboration tools, and
- Resurrect your business technology from being 'that scary black box' to your friend once again
Join our FREE community for business owners: www.itgenius.com/gsc?... - Наука та технологія
Great video! Which CRM level would you say Zendesk is?
Great video! I liked the point made on integrations. It sounds confusing at first, but can save a lot of time if you do a little research.
💪🏼
@@itGenius_ After some back and forth with a Copper rep, they said I have to pay for myself and an admin, both. So, if I had a team of 3 executives, each with 2 part time assistants, ie, one works M, W, F and another, T and Th, then that is 6 user accounts. That does not seem scalable. Admins are an extention of me. They are not part time reps, just support staff on things I am working on. Do you know if the rep was wrong and is there a way to have an admin access my stuff, but without the ability to delete files or emails or access passwords and credit card info?
This explanation was useful and thought Copper might be a good solution for me. Then learned you can only have one email address per user. There are some clunky workarounds but not worth it for someone who needs to manage more than one email address.
Any discounts for small nonprofits?
Love the video and thanks for the info. Does this allow for configuration of multiple business on one platform? For example... I have a business partner, we run a nonprofit as well as a separate and different for profit business. Could this be configured to run both simultaneously or semi-simultaneously?
I'm going to respond with my thoughts in our upcoming live Community Q&A :) Check it out on our channel when it happens
Did you post it?
Thank you
Welcome!
Hey Pete, I hope you are doing well. What would be the advantages/disadvantages of having a CRM that is based in your email (like Streak and Copper) over one that is not (like Hubspot and ZOHO)?
The reality is that a lot of other CRMs handle pipelines just as easily. They just require a bit more setup. The advantage with Copper and Streak is that it keeps the focus on your pipeline. Copper also has LinkedIn integration which is a high value feature. It’s a very fitting solution for those who are highly focused on selling. Sadly neither allow the very basic CRM tools unless you pay $100+ a month.
interesting, I found that so many of these crm's don't make it easy to just pick up your phone and use it to call contacts, they mostly focus on email etc. that amazes me.
I agree
You may be interested in Salesmate then. Even the Starter plan gives access to dialing.
Would you like other recommendations?
Is there any Streak paid version included in the Google Workspace?
Not included but you can absolutely use the CRM with the paid version of workspace
My head is definitely spinning out of control trying to decide on a crm!
Our team will happily help! www.itgenius.com
me too!
Does anybody know if Google Voice for Business is integrated into Copper? If it isn't, is there any reason to believe this is planned?
Can't officially confirm anything but I expect it's on the way
One big advert for a single user crm, shame because the start of the video was great.
anything important i missed you'd like covered? PS Canva is certainly not single user
@@itGenius_ I like to see a video from any of the users out here who breakdown user interface, learning curve, features that are for a physical inventory business, yours is the best I've seen for actual breakdown of understanding of the overview of what certain crms do what. But none of the videos out there seem to be of youtubers who have actually used the product in Realtime, big ask I know, but I feel like there's just loads of sponsored videos like the one above where your promoting a particular product but not actually breaking down it's day to day use. It took me 30 videos before I just asked Monday CRM bot to tell me what the costs of API's were. No one mentions that, No one mentions how social media can be brought in. I maybe asking a little too much, and maybe I didn't get the multi user bit, but from the way I just set it up it certainly feels single user on initial setup.
My head is spinning. Hope this vid helps
did we help?
16 years later, and countless CRMs, I've come to the conclusion that a Gmail overlay CRM and google sheets works best because you can build and automate everything from labels which can be set at default by sender ie paypal payment notification, from x with attachment, contains any word or unique number which we can add by simply adding it to an email or notification to an email or spreadsheet to email etc.
Literally every bit of data lives in Gmail or can with automation or readily available notifications 🎉
Define ‘works best’? Your statement hides a logical fallacy. Please keep in mind that we don’t have identical needs; we all have DIFFERENT needs. That’s why your preference is perhaps the best for YOU. Purely subjective.
I agree with you that a Gmail overlay CRM and Google Sheets can be a powerful combination for managing your contacts and sales pipeline. The ability to automate tasks and create custom labels based on the content of your emails can save you a lot of time and effort.
I was expecting a fair and unbiased review but got a Cooper ad! Bye-bye IT genius. I lost my respect for you.
I spent 75% of the video with general information, and 25% explaining why we chose to partner with Copper after a clear disclosure.
I think that’s pretty balanced 😎
You can take the principles of why they recommend Copper and apply it to something else. We all gotta make money!
It was a clear ad for Copper, shame on you! lol.
Can we have a bit less of the stock corporate video please? A little bit is fine but it becomes distracting and doesn't add anything.
Thanks for the feedback 👍🏼