"How to Fix What’s Not (Yet) Broken" with Michael Hallsworth & Scott Young

"How to Fix What’s Not (Yet) Broken" with Michael Hallsworth & Scott Young is the third episode in Season 5 of the Bank Notes podcast:
Banking Culture Reform: Building Cultures of Curiosity and Learning
In this episode, behavioral science experts Michael Hallsworth and Scott Young of The Behavioural Insights Team discuss why it’s important for organizations to examine their operational frameworks and systems, in order to better assess how established processes and environments may be impacting the work of their employees. They also share recommendations for reducing overconfidence bias, overcoming entrenched ways of thinking, and fostering a culture of transparency.
For more information, visit nyfed.org/governance-and-culture.
For past seasons of the Bank Notes podcast, visit nyfed.org/podcast.
This episode is also available to stream wherever listeners get their podcasts.