You're a lifesaver. I was about to contact the vendor for selling me a fork with a broken lockout and after watching the video fixed it in two minutes :D.
HELP ME OUT ! I have a cube hardtail. And the lock(red dot) and unlock(green lock) fork indicator for the fork. I noticed that my bike mechanic put the cap in the wrong way bc when i lock it it is green and when i unlock it it is red. Can i fix this by just removing and puttin the cap back on
Aaahh. I am really very grateful to you. I have had this fork for almost 2.5 years and everyone told me it was broken because it hadn't moved. thanks to you, it works perfectly now. lol 🤣
Thanks RJ you really saved me a few years back I moved to the Netherlands and needed to earn extra money for my family and fixing bikes to sell really saved me as I knew nothing about bikes.
@@michael102 Have you heard of AvE, thisoldtony and abom79? You'd probably enjoy their channels if you enjoy watching fabrication, welding, machining etc.
I have this fork. I have this problem. I couldn't work out what was wrong and was going to buy a new fork. Your video popped up. I watched it. I still have this fork but I no longer have this problem! You're awesome. Thank you so much!
I'm glad that thru your video, you are able to help a lot of people. I also have the same issue with my suntour fork but unsuccessful so far to fix it. I had a hard bump with a rock on a rough road and since then, the lock out no longer works. When I watch this video, I though this would be the solution but no! the nut at the top could not be tightened, it just turn and turn.
This was exactly what I was looking for! Cap fell off on a ride and when I tried to put it back on the lockout wasn’t working at all, needed a lot of tightening and now it’s perfect again. Thank you 👌
Thanks for the great video! The bike store said they couldn‘t repair it because it was very rusty and they told me to by a new one. I just sprayed some WD40 and I could repair it at home. Now it works perfectly fine :)
Dude thank you!!! My Raidon fork started making weird noises yesterday (unbearable to ride with) every time I compressed or released the fork. It was like a clicking / creaking with a bit of play and sounded like something needed to be oiled. I contacted suntour and was told the noise was normal and to keep riding. Naturally I took the whole fork apart (which I needed to do anyway to increase travel to 120mm). I put the fork back together and still had the same noise! It was so bad that I really contemplated not being able to ride with this fork and if I should look for another one. After watching every video online about this fork I came across yours. Sure enough the Allan key bolt under the lockout wheel was completely loose and there was grease all over. I tightened it and the noise went away. Thank you!!!!
I've just bought a new Whisper electric bike and lockout has stopped working just days after purchase. Blue lever flicks back and forth like it's not doing anything, very loose. Hoping this easy fix solves it as it'll be a trip to the bike shop later today.
Thank you for this video I was able to repair my folks that were lock in a few minutes. Saving me money for replacing forks as the bike mechanic recommended.
Absolutely unblieable from bikeguy, I was just started the maintenance on this very same fork with my exact intention to service the lockout. Just went to turn on your channel and here you go... absolutely amazing and thanks again for your good work.
Thanks for the video! Saved me some time and money. Thought I would have to buy a new lockout lever. Now I know I can just use a 4mm allen wrench (shown at 1:00). No need to purchase a new lever just to have it fall off again.
Had the same issue with a slightly newer version of the fork you have in this video, but it worked a treat for me and fixed the lockout issue. Thanks a lot mate!
God, thanks for this video, in the Russian segment of Google there is no information about this lockout. I just had to search in English and the first link gave me a solution to my problem))
Mate thank you so much I thought I was screwed my forks wouldn't go back soft man you have saved me was so stressed now I can hit trails again haha thankyou
Thanks for posting RJ. I think I may have made an expensive mistake. I think I may have over tightened the interior 4m bolt because now it just turns freely in either direction and there’s no travel at all in the fork. Any advice?
Hey there, thank you for your guide! Bought a brand new bike but it has non working lockout. I even thought about refunding my bike but your video helped me not to do it. Thank you so much!
I have been looking for a guide like this for a long time. The bike I am currently prepping is missing the right cap of the XCR fork and what may have been underneath it. Both the 5mm and 4mm Allen screws can be tightened clockwise without stopping. Since I got the bike the way it is now, I don't know if the fork is locked out or just has rough suspension. 🤷♂ I don't know what to do.
the blue lever is hard to remove ...while using a plastic thingy and also tried with screwdriver ..the lever almost got cracked and broken trying to remove it ..any other ways to remove it sir?
While I was riding my hard tale the front suspension got stuck so I took it to my local bike shop. The man who waited on me told me it couldn’t be fix and to replace it would be $190 to 250 depending on the fork plus labor. No way Would I spend the much on a $700 bike. Fortunately I came across your video and it took me less than five minutes to fix my fork. Thanks
Can a remote lockout be easily replaced with a manual lockout? There is a kit called ‘lockout control operating unit’ on amazon made by suntour but not clear whether the parts fit across the xcr range, e.g. the xcr32 snd 34 have different stanchion diameters.
Thanks for the video! I have the same shock but there doesn't seem to be anything the 4mm allen key attaches to when I insert it. The fork is completely locked out and I can't unlock it.
Hey RJ I know this is an old video but I have an XCT 29" which has its 5mm bolt spin freely, I cannot tighten it but the 4mm one works fine, Any fixes?
This allowed me to unlock and get the cartridge back into fork, mine is a simpler cap which is annoying and it just button fits to allen head...at least I will leave it in the unlocked position now till U upgrade the forks.
Heading down a fire track today back to the car and my blue lever went pinging into a ditch and I couldn't find it again. Ordered a new one but do you think a tiny wee smear of threadlocker would be ok to put underneath?
Hi all. My suspension won’t lock. Have taken it all apart and the only thing I can assume is the canister is shot. I’m quite new to this so is that a thing? I’ve tried the Allen key thing and it makes no difference. Cheers
Nice fix but should do a vid on fixing preloaded forks because they are common and sometimes they are real hard to turn but I know how to fix that but you can help the others who don't know how to do it out nice rj
What does it indicate if the Allen 5mm will not tighten, it snugs but never tightens almost like trying to tighten a bolt with the nut fee spinning on the other side. The 4 mm also never stops turning clockwise
Thanks for the video. Did exact the same thing with my SF13 XCM and the lock out still doesn't work. Can you advise what could be the other reason for that?
Any chance you would have a part number for the spindle gear assembly. The one I was able to find has a smaller head and it’s useless once the cap goes back on. Thank you.
My blue cap popped off today during wheelie practice. I out it back on but couldn't lock them. Thought they were broke till I found this video. Just repaired them 👍👍 The large Allen bolt was extremely loose and that's what kept popping the cap off. Thankyou for the informative video. Oh, any idea of the correct torque for the large allen bolt so it doesn't happen again?
@@RJTheBikeGuy popped off AGAIN during extensive wheelie practice. Mine won't remain tight after just torquing it down as much as I can. Thinking it should have a dab of locktite.
Hey RJ I just recently got another front fork from my cousin it's a 27.5 " fork and it is a suntour fork with the lock out like in this video the only this is the lockout thing is black not blue does it come apart the same way or no also it is a suntour xct u do have a video on it but not like the one I have so comment back asap thanks
You might wanna put a version of sr sontour fork..because i follow u but i damage thr locking cup because it has acircular locking pin that i thought i dont have.
Thanks v much for your video i eventually did it..after severel on going efforts & bit of cussing lol.. Why do both the screws turn at once if your not carefull though.. excellent vid & simply explained etc eternal gratitude again.
Hey man this is super informative. But when I try and tighten the 5mm Allen I can't get it to tighten, it just keeps spinning. The 4mm tightens though. Any help would be greatly appreciated!
@@hermittranslator Yeesh testing my memory here. But yeah I did get it to work perfectly. Even though I couldn't get it to tighten it still worked. Just follow the instructions and pretend it tightened
@@reeveharper8424 Well, I think my whole cartridge is screwed. 4mm rotates the 5mm too, and spins infinitely. Lockout will not engage nor disengage at any point of rotation and the fork behaves as unlocked. Thanks for the help though.
Hello! First of all great vids, starting to fix my own bikes and 1st thing i do is always look at your channel. I recently aquired a similar fork and had the same issue you describe. However between the lock and unlock position i can make 2 whole turns of the allen key instead of a little over half a turn that the cap allows. If i put it in full lock the half a turn backwards does not make much difference. Does this mean the cartridge is shot? Any suggestions/ ideas? Thanks a lot and kudos for your vids!
But unfortunately, I think the issue is with the cartridge inside. Let me give it another shot to see if this works. Else, chuck it. The suspension anyway works. It's only the lockout that is not working
Ajay Kaushik Ajay Kaushik mine is the same issue... I think it is the cartridge as I did all of RJs steps and still does not lock out. RJ - can we replace the cartridge? Where can we purchase?
HELP ME OUT ! I have a cube hardtail. And the lock(red dot) and unlock(green lock) fork indicator for the fork. I noticed that my bike mechanic put the cap in the wrong way bc when i lock it it is green and when i unlock it it is red. Can i fix this by just removing and puttin the cap back on
I have a similar issue, but with an air fork, with remote lockout and rebound control... Fork is not locking. how can I check the problem and fix it? It is a SR Suntour Raidon XC Air RL-R 27.5" (grey cap) Thanks!
For more bike repair videos hit the subscribe button 🛑 and click the notification bell ► bit.ly/SubRJTheBikeGuy
Good video!!! I'm new on bikes i have the same fork, what is the function of the preload? I appreciate your help thanks!!
You're a lifesaver. I was about to contact the vendor for selling me a fork with a broken lockout and after watching the video fixed it in two minutes :D.
Is the blue lever part in 2 pieces ? I have XCR but the lever looks different to that
Have you done a fix rebound video ?
HELP ME OUT ! I have a cube hardtail. And the lock(red dot) and unlock(green lock) fork indicator for the fork. I noticed that my bike mechanic put the cap in the wrong way bc when i lock it it is green and when i unlock it it is red. Can i fix this by just removing and puttin the cap back on
I had my doubts that that fix would be that simple. But I did exactly as you explained, and my lock out for my shocks work again. Thank you so much.
Aaahh. I am really very grateful to you. I have had this fork for almost 2.5 years and everyone told me it was broken because it hadn't moved. thanks to you, it works perfectly now. lol 🤣
Thanks RJ you really saved me a few years back I moved to the Netherlands and needed to earn extra money for my family and fixing bikes to sell really saved me as I knew nothing about bikes.
I don't even have suntour forks. I just enjoy your videos.
Richard Roberts I don’t even ride a bike anymore and i still watch
Me too! I love watching people work...
@@michael102 Have you heard of AvE, thisoldtony and abom79? You'd probably enjoy their channels if you enjoy watching fabrication, welding, machining etc.
Deep
Funny you sound like Donald Trump.
I have this fork. I have this problem. I couldn't work out what was wrong and was going to buy a new fork. Your video popped up. I watched it. I still have this fork but I no longer have this problem!
You're awesome. Thank you so much!
I'm glad that thru your video, you are able to help a lot of people. I also have the same issue with my suntour fork but unsuccessful so far to fix it.
I had a hard bump with a rock on a rough road and since then, the lock out no longer works.
When I watch this video, I though this would be the solution but no! the nut at the top could not be tightened, it just turn and turn.
This was exactly what I was looking for! Cap fell off on a ride and when I tried to put it back on the lockout wasn’t working at all, needed a lot of tightening and now it’s perfect again. Thank you 👌
how long is it taking to tighten? been here 5 mins
Then yours might be broken.
Amazing. Literally the easiest fix and its working again. Thanks
Thanks for the great video! The bike store said they couldn‘t repair it because it was very rusty and they told me to by a new one. I just sprayed some WD40 and I could repair it at home. Now it works perfectly fine :)
great explanation.
What do I do if the 4mm is tightened (in lock out position) and it still does not lock? what is broken?
Hell yeah, I waited way too long to address this. Thanks, my fork is now lockable again.
this is why i'm a subscriber.something commonly on bikes needs fixing?
RJ has covered it
Dude thank you!!! My Raidon fork started making weird noises yesterday (unbearable to ride with) every time I compressed or released the fork. It was like a clicking / creaking with a bit of play and sounded like something needed to be oiled. I contacted suntour and was told the noise was normal and to keep riding. Naturally I took the whole fork apart (which I needed to do anyway to increase travel to 120mm). I put the fork back together and still had the same noise! It was so bad that I really contemplated not being able to ride with this fork and if I should look for another one. After watching every video online about this fork I came across yours. Sure enough the Allan key bolt under the lockout wheel was completely loose and there was grease all over. I tightened it and the noise went away. Thank you!!!!
I've just bought a new Whisper electric bike and lockout has stopped working just days after purchase. Blue lever flicks back and forth like it's not doing anything, very loose. Hoping this easy fix solves it as it'll be a trip to the bike shop later today.
Thank you for this video I was able to repair my folks that were lock in a few minutes. Saving me money for replacing forks as the bike mechanic recommended.
Thanks for the video. Thought 'someone' had broke my fork. 5 minutes after watching your video, I'm happily riding with a functioning lock out!
Absolutely unblieable from bikeguy, I was just started the maintenance on this very same fork with my exact intention to service the lockout. Just went to turn on your channel and here you go... absolutely amazing and thanks again for your good work.
You are a life saver - I somehow lost the lockout lever and my forks have been stuck on no bounce - managed to sort it - Thankyou.
Helped me fix my lockout in under 5 mins! Thanks from Wales 🏴
Thank you very much RJ. 3 days back i told you my lockout was screwed and a video for that is already uploaded. Thank you very much!
ua-cam.com/video/kzz915SsEkw/v-deo.html
Thanks! 5 minutes of my life and now I have the lockout working again!
Saved me 60 bucks from buying a new lock out kit ! Super thank you !
Perfect how-to video. I was able to quickly fix the lockout on fork using the instructions.
Thanks for the video! Saved me some time and money. Thought I would have to buy a new lockout lever. Now I know I can just use a 4mm allen wrench (shown at 1:00). No need to purchase a new lever just to have it fall off again.
Had the same issue with a slightly newer version of the fork you have in this video, but it worked a treat for me and fixed the lockout issue. Thanks a lot mate!
Thank you for this vid i was worried i broke it because im a beginner in biking and i fixed my fork just by watching this vid! Thank you!
Thank you for a great troubleshooting video! I will need the cartridge but at least I know what to expect!
God, thanks for this video, in the Russian segment of Google there is no information about this lockout. I just had to search in English and the first link gave me a solution to my problem))
Thank you! Saved me a trip to the bike shop and took 2 mins to fix
Mate thank you so much I thought I was screwed my forks wouldn't go back soft man you have saved me was so stressed now I can hit trails again haha thankyou
Thank you so much my forks came factory without a working lockout and this fixed it.
Thanks for posting RJ. I think I may have made an expensive mistake. I think I may have over tightened the interior 4m bolt because now it just turns freely in either direction and there’s no travel at all in the fork. Any advice?
Thank you so much! My Brand new bike fork was not working good. Now it is fine. It was a wrong lockout setting from factory.
This guy has helped me twice I can’t tell you how thank ful I am of this video thanks mate your a like saver 👍👍😑
Hey there, thank you for your guide! Bought a brand new bike but it has non working lockout. I even thought about refunding my bike but your video helped me not to do it. Thank you so much!
This did the trick for my newly purchased (used) bike. Thanks a lot!
Thank you man, I was able to fix the lockout on my Talon 2.
Another helpful video RJ thanks for the input. You really have covered so many subjects and saved people money and time. All the best Andy
I have been looking for a guide like this for a long time.
The bike I am currently prepping is missing the right cap of the XCR fork and what may have been underneath it. Both the 5mm and 4mm Allen screws can be tightened clockwise without stopping. Since I got the bike the way it is now, I don't know if the fork is locked out or just has rough suspension. 🤷♂
I don't know what to do.
Great video! Bought a used bike and this was the fix!
Thank you so so much 👍
the blue lever is hard to remove ...while using a plastic thingy and also tried with screwdriver ..the lever almost got cracked and broken trying to remove it ..any other ways to remove it sir?
While I was riding my hard tale the front suspension got stuck so I took it to my local bike shop. The man who waited on me told me it couldn’t be fix and to replace it would be $190 to 250 depending on the fork plus labor. No way Would I spend the much on a $700 bike. Fortunately I came across your video and it took me less than five minutes to fix my fork. Thanks
This fixed the front fork on my Trek Marlin! Thanks so much for the vid!
Excellent advice. Sorted out my son's forks! Thanks.
This worked Great and took me about 2 minutes! Thank you! have subscribed for more!
Thank you from germany , this did help me a lot today 👍👍👍
Thank you so much master.Greetings from Turkey🇹🇷
I dont even have suntour forks but this vid helped me fix my trek bike forks
Thank you very much for your support, I managed to repair my bike! greetings from Argentina.
Thanks RJ. Great vid and saved me a trip to the bike shop.
this is exactly what i want to know. now i solved the lockout on my bike. thanks!
Have you made a video to service Nex4610 V2 Lockout Alu Monocoque adjustable fork?
Can a remote lockout be easily replaced with a manual lockout? There is a kit called ‘lockout control operating unit’ on amazon made by suntour but not clear whether the parts fit across the xcr range, e.g. the xcr32 snd 34 have different stanchion diameters.
Awesome. Good content as always. Thanks RJ.
Shit to my contact address for a phone bill to send you to me
Thanks for the video! I have the same shock but there doesn't seem to be anything the 4mm allen key attaches to when I insert it. The fork is completely locked out and I can't unlock it.
Thanks for the help! I had no idea what locking cap I needed and you helped me with shopping and installation. Thanks
Amazing video! Can you please let me know how to adjust the 'preload' on the other leg of the fork, please? What exactly Is it?
Legend mate just bought new bike and this saved me
Short and useful instruction, thanks a lot! 😄
Hey RJ I know this is an old video but I have an XCT 29" which has its 5mm bolt spin freely, I cannot tighten it but the 4mm one works fine, Any fixes?
Fantastic thanks; fixed my lockout. Spindle was tricky to get out, as had rusted in. But coaxed out after few drops of light oil.
This allowed me to unlock and get the cartridge back into fork, mine is a simpler cap which is annoying and it just button fits to allen head...at least I will leave it in the unlocked position now till U upgrade the forks.
I did exactly what the video said, but still the broken lockout (and harder to turn blue knob). Is the cartridge broken?
Heading down a fire track today back to the car and my blue lever went pinging into a ditch and I couldn't find it again. Ordered a new one but do you think a tiny wee smear of threadlocker would be ok to put underneath?
Thanks for this RJ and for all the others that have taught me so much about my bikes.
Sorted my issue, you’re a life saver dude thank you so much for this video
Hi all. My suspension won’t lock. Have taken it all apart and the only thing I can assume is the canister is shot. I’m quite new to this so is that a thing?
I’ve tried the Allen key thing and it makes no difference. Cheers
Nice fix but should do a vid on fixing preloaded forks because they are common and sometimes they are real hard to turn but I know how to fix that but you can help the others who don't know how to do it out nice rj
I didnt want to touch it because of varranty also didnt have time to go service. Anyway i fix it in two minutes. Thank you :)
What does it indicate if the Allen 5mm will not tighten, it snugs but never tightens almost like trying to tighten a bolt with the nut fee spinning on the other side. The 4 mm also never stops turning clockwise
Thank you! My time was saved by this video 👍
Thanks for the video. Did exact the same thing with my SF13 XCM and the lock out still doesn't work. Can you advise what could be the other reason for that?
Nope. Could be bad cartridge. Or something else is wrong.
You're the man as always! You just saved me a lot of time and money! I thought I was going to have to rebuild it.
What are your thoughts if I can't get the 5 mil bolt to tighten
Any chance you would have a part number for the spindle gear assembly. The one I was able to find has a smaller head and it’s useless once the cap goes back on. Thank you.
Sorry, I don't. Google Suntour Lockout Assembly.
My blue cap popped off today during wheelie practice. I out it back on but couldn't lock them. Thought they were broke till I found this video. Just repaired them 👍👍 The large Allen bolt was extremely loose and that's what kept popping the cap off. Thankyou for the informative video.
Oh, any idea of the correct torque for the large allen bolt so it doesn't happen again?
Nope. Just till it stops turning.
@@RJTheBikeGuy popped off AGAIN during extensive wheelie practice. Mine won't remain tight after just torquing it down as much as I can. Thinking it should have a dab of locktite.
Where can I find a blue lever like the one you show in this video?.
Exactly what I was looking for and it worked perfectly. Thank you so much!!! Very helpful
Danke!
Thank you very much!
I can t remove the first button pls help it s blocked or something
Great video. My son's lever fell off. Anyone know the best place to get a replacement?
Hey RJ I just recently got another front fork from my cousin it's a 27.5 " fork and it is a suntour fork with the lock out like in this video the only this is the lockout thing is black not blue does it come apart the same way or no also it is a suntour xct u do have a video on it but not like the one I have so comment back asap thanks
I tightened the 4mm Allen key but it’s still locked out. The lockout lever now engages and disengages but the forks still seem stuck? Any ideas??
You might wanna put a version of sr sontour fork..because i follow u but i damage thr locking cup because it has acircular locking pin that i thought i dont have.
Hi. I have fork with RSLO. Can it be converted to manual lockout? Or maybe replace the cartridge with the one with manual lo? Thanks
Shrug.
Thanks v much for your video i eventually did it..after severel on going efforts & bit of cussing lol..
Why do both the screws turn at once if your not carefull though..
excellent vid & simply explained etc
eternal gratitude again.
Hey man this is super informative. But when I try and tighten the 5mm Allen I can't get it to tighten, it just keeps spinning. The 4mm tightens though. Any help would be greatly appreciated!
Sorry, I don't know. Maybe something is broken or damaged inside.
@@levandeur3574 Could be broken then. Contact Suntour.
You ever get this figured out? I have the same issue. Am I screwed? Is the cartridge thread (5mm) stripped?
@@hermittranslator Yeesh testing my memory here. But yeah I did get it to work perfectly. Even though I couldn't get it to tighten it still worked. Just follow the instructions and pretend it tightened
@@reeveharper8424 Well, I think my whole cartridge is screwed. 4mm rotates the 5mm too, and spins infinitely. Lockout will not engage nor disengage at any point of rotation and the fork behaves as unlocked. Thanks for the help though.
Thank you so much RJ.. This is very helpful
very nice, you save my fork, bro. Thank you.
Thank you so much for these explanations ! I have just fixed my fork lockout
Hello! First of all great vids, starting to fix my own bikes and 1st thing i do is always look at your channel. I recently aquired a similar fork and had the same issue you describe. However between the lock and unlock position i can make 2 whole turns of the allen key instead of a little over half a turn that the cap allows. If i put it in full lock the half a turn backwards does not make much difference. Does this mean the cartridge is shot? Any suggestions/ ideas? Thanks a lot and kudos for your vids!
Dunno. Can't tell you.
I have the same problem with my Fork did you have this looked at and know what the issue was?
But unfortunately, I think the issue is with the cartridge inside. Let me give it another shot to see if this works. Else, chuck it. The suspension anyway works. It's only the lockout that is not working
Let me know how it goes.
Hey bro any updates with the lockout? How is it going on?
Ajay Kaushik Ajay Kaushik mine is the same issue... I think it is the cartridge as I did all of RJs steps and still does not lock out. RJ - can we replace the cartridge? Where can we purchase?
@@rmart74 Aliexpress
Hi RJ, Doesn't it lock completely in the locking position??, minute 1.29??, tranks.
Thanks for this usefull tips, from Colombia, thanks again! 🇨🇴
thanks!! the biker seller wanted to order me a new fork, unbelievable
HELP ME OUT ! I have a cube hardtail. And the lock(red dot) and unlock(green lock) fork indicator for the fork. I noticed that my bike mechanic put the cap in the wrong way bc when i lock it it is green and when i unlock it it is red. Can i fix this by just removing and puttin the cap back on
Worked like a charm on my voodoo bizango! Thank you
This worked like a charm! Thank you so much!!
I have a similar issue, but with an air fork, with remote lockout and rebound control...
Fork is not locking.
how can I check the problem and fix it?
It is a SR Suntour Raidon XC Air RL-R 27.5"
(grey cap)
Thanks!
That is a mechanical lockout. That is different.
@@RJTheBikeGuy and do you have any related video?
Im new into biking and when i do this , my fork doesn't squeeze even on fully open , what may be the problem and is there a way to fix it