I have to laugh at this video. I worked at a BMW dealership for 10 years up until the mid 90's. I left for all the exact same reasons, my story is yours. I laugh because zero has changed with dealers. My biggest gripe was I was the most trained tech in the dealer, I specialized in electrical diagnosis, and monkeys that did brake jobs and services were making more. If was punished for being better. For me, the final straw was a warranty job that took 8 hours to find a pinched wire from the factory and they would only pay me 1 hour. I told them to F*&K off and left that day. I left the industry forever and never looked back.
@@shiftwrenchrepeat Went into IT, software. If I were a young tech today I would immediately switch over to commercial AC and open my own business doing this ASAP. You can make a ton of money with this, lots of "emergency" pay and it is a lot less stressful. The issue with pursuing the automotive field today is that in 10 years 75% of all cars in the world will be composed of a fleet of autonomous cars made and managed by the manufacturers. Car ownership is over like we know it, everyone will just call a car via their app when they need it. My prediction is that only 3 major brands will survive and all others will evaporate other than exotics. So no dealers, just be "maintenance centers" managed by the manufacturers. The jobs will be like working at a rental car maintenance garage with low pay and the jobs will be scarce. 50% or more of the tasks will be done by robots and done faster and better than a human. So the auto industry is finished for techs, autobody, insurance, spare parts, etc. Making this your 40 year career plan will end badly.
@@mikemurphy7519I feel like people are sort of moving away from all of that though, in a way, people see the lack of control they have and say forget it….. plus you have to also think of the sheer amount of “used” cars on the road (this will cover/include new cars right now too if you go with the assumption that everything becomes automated, which I’m not saying it couldn’t, but) as an independent, I’d say 50% of my cars are 90s models, even more being early 2000s, and I just feel as if the timeframe for 2024 and older vehicles to be serviced even if the automation started today, will last longer than we may think. Sort of like all the pushback on electrics we’re seeing now. Just some scrambled rambling thoughts, although I do say I fear you may be on to something a bit.
@@mikemurphy7519 that robots-servicing-every-system in a vehicle won't be happening in the next ten or twenty years. Too much dexterity is called for. So the A/C & steering racks & tires will get serviced by humans. Not that it's a good jerb. it's a terrible one. Robots SHOULD do these things but they are not ready. Too bad.
30 year Toyota Master started in 92 back when we actually had maintenance and only about 20% warranty. Worked 30 years with them then a few years with Kia. My trick was swapping dealerships every 5 or 6 years. Out now working a tech line helping other techs. Glad I'm out and would do independent if/when going back. Glad you're sharing your story.
As a Detailer, we generally don't last long. Been at a Toyota dealership for 5 years, time to move on? Problem with switching every 5-6 years is they are all the same... Grass isn't greener on the other side
Not sure why, but your video popped up in my feed. Glad it did. I will tell you that even from a customer standpoint dealerships suck. From service advisors trying to sell unnecessary services and talking out both sides of their mouths to paying crazy hourly rates and knowing the techs are making peanuts. I also hate the fact that the customer never gets a chance to talk to the person who actually worked on my truck. Everything is filtered through the service advisor. I prefer small independent shops like yours all day long. Dealership is for warranty work and that’s it! Good luck to you.
Appreciate the kind words! What really stinks is there are good people scattered throughout the dealership “machine” but they all have to play by the stupid rules…. I still go in and talk to some old coworkers and think “man I wish I could break you out!”
I would call and talk to the customer, or have them drive the car to duplicate the problem. I was happy to do so, especially since many of the customers are very generous and often give a little extra for the effort.
I could barely hear you, then realized the audio was only coming from the right speaker! (I had it off so I could hear my kids). Great insight, thanks for the video.
This is also my story too. Six years of service, working every other Saturday, no climate control. Watching the less trained techs get the brake jobs and other good jobs. No or low appointments that day? Too bad for you, you better find things to sell. Service advisors making unrealistic promises. Lying managers. Anytime there was any dissatisfaction detected in the shop, management's response wasn't to fix the problem, but blame us, for the problems, or if it was really fun obvious management had done us dirty, it was a Friday Pizza lunch as compensation. That's it. Totally dysfunctional. Then management started messing with our pay. First it was cutting service jobs to a fixed dollar amount instead of flat rate. This was ok if you were a lube tech, but for those of us with years of training and experience that had earned a higher rate, this was a HUGE pay cut. The shop only worked off warranty time for ALL repairs except off brand or body shop repairs, so that eliminated about half of the decent paying jobs. The rate for oil changes was a joke. $5. And we were required to go get the car, drive each car at least 1 mile, lift, drain oil, go to parts and get oil and filter, fill out the inspection form on the computer, set tire pressure, top off fluids, reset the indicators, check the filters, and in some vehicles, remove the under car covers and replace to access the drain plug and filter. Some you had to wait for the exhaust to coil slightly because the filter was next to the catalytic converter. Then finally, fill the engine, run and check for leaks, check level, and then fill out and close out the repair order in the DMS. All for $5, and took an honest 35 to 40 minutes, maybe more. Meanwhile you have a service advisor complaining about the service taking too long. Keep in mind I can't always control what happens between when the repair order was opened to when I finished the prior job and was ready for the next The shop was never set up for quick service, they would hire "lube techs" but most wouldn't last very last very long before quitting of being terminated. The ones that did last, were "promoted" to tech, and were given the brake jobs and other "gravy" as we called it. Which meant the waiting oil change jobs went back into the general dispatch. Then those of us that did the major repairs, like engines, transmission, HVAC, electrical etc. had to stop our work, grab a bunch of keys and get the waiting oil changes done. For $5, while a $100 to $200 job sits. Then the advisors get pissy because their transmission repair isn't ready by the arbitrary promise time pulled out of thin air. To really make things even more insulting, was the Saturday schedule. Half of us were mandated to be there, so it was every other, unless you swapped, and if vacation fell on a week you had a rotation, or there was something you wanted to do, you had to try to swap with someone. And Saturdays were nothing but oil changes. So we made very little. Meanwhile, management is at home in the AC or out by the pool sipping frozen cocktails. I'm honestly surprised I did it for so long. Eventually I quit, moved away, and am now in college working on a degree in electrical engineering.
Thanks for sharing! Man… how the HELL were they giving every labor time as warranty….??? ThTs wild…. I know when I left we were supposed to do video inspections right? Uh NO…. Sorry, waste of my time… I’m not making a video explaining what I found, that’s the service writers job…. And I don’t want my $1,200.00 phone to get wrecked… it’s funny cuz you’re watching this video right? My new service advisor “man I thought you’d love this idea cuz you make UA-cam videos!” Uh…. No…. You’re not paying me for an additional inspection,…. And I’m not doing a full walk around with my phone and a light explaining everything on car…. And also filling out the inspection paper…. And the dealer FX…. AND the cdk….. way too many steps here.
You should buy the wool wax spray gun and buy fluid film by the 5 gallon. You will thank me later. More product and a lot faster time spraying then using the cans. They are still good for really tight spaces but the spray gun with the different wands get 98% done. I think I might make a video on my fluid film process
Ironically my Toyota Dealership did the exact same thing regarding the used cars. I forgot what the program was called, but everything was done electronically for used cars.
So you put it on like paint, BUT it’s removable (takes effort but it doesn’t cure like paint, so you could pressure wash it off) and doesn’t trap moisture underneath, it’s an anti rust coating. Can use inside body pannels, inside the frame ect, basically you have to pressure wash the underside, let it dry overnight, and then Apply it! I did a video applying it to my vehicle last year, it’s on the channel somewhere,
At the end of the day it all comes down to money. These dealerships and corporations are acting surprised about why no one’s entering the field and why everyone’s leaving when the solution is literally staring them dead in the face. Abolish flat rate or hell at least do what most heavy diesel dealerships are doing (hourly pay plus a monthly commission bonus for beating times) and make it where a 6 figure income is mostly attainable (at least for the guys that care about mastering the trade). Mechanics are literally the avatar of the trades and we have to buy the most tools as well yet we’re not even top 5 when it comes to most payed trades. What’s the point in being a mechanic and buying 10k+ in tools when you can go be a electrician, buy a drill and a impact driver and make 100k+ a year
Very crappy walking into her office with her replacement and firing her. Then the dealer not wanting to accept your 2 week notice because it's not enough time!!! There is a saying that comes to mind: train people so that they can go anywhere and get a job. Treat them so that they never want to leave. Since you are looking to expand to a larger shop, do you have any relatives that are interested in apprenticing under you? They could start out doing simple stuff like brakes and oil changes and be close by when you need a hand. Doing as many fluid film jobs as you do, would it be feasible to buy in bulk, by the gallon, or maybe barrel, and using a rechargeable sprayer like the one at Harbor Freight that you charge with an air compressor? Sorry for the long post. I am killing time cooking steaks after work!!!
I don’t have any relatives that would be interested but I do have one kid that comes and helps me like once a week from back where my old house was (just don’t ever film him cuz YT, and rules with minors) or I’ll have like Orville come help if i get swamped if you remember him (drifting) Fluid film good question. Honestly I really like the control and small pattern of the spray cans for the undersides, I just feel like it’s much easier to control, if that makes sense?? I do buy the cans in bulk tho! Next shipment of hats are on the way, you’ll know when I do!
I'm an automotive locksmith looking for help. 90% of the applicants are unqualified auto mechanics. It amazed me how many mechanics have applied. The ad is specific they need to be an experienced automotive locksmith and live in the service. Not one has met either qualification. I started thinking about why all these mechanics are leaving the industry. On a side note our RC350 F Sport broke down and had to be towed in for the fuel pump recall.
@@shiftwrenchrepeat The whole process was weird. We received the recall notice and within a couple days the FP died. When it got towed in they said due to the recall the pumps were back ordered and couldn't give us a repair date. They called the next day and said it was done. They have the express lanes blocked off from the regular lanes with plastic dividers down here in Florida. I was exiting the express lane and someone must have taken out a couple of these dividers. I had no room to change lanes and ran one over. I heard a lot of noise and water shot up. That damn divider totally removed the front drivers side inner fender liner. It took out the hose for the window washer hence all the water spary. My wife took it to the dealer for an estimate. They wanted over $5000 for all kinds of other repairs we didn't ask for. I used their estimate and ordered the parts for the fender liner. Came out to about $250 worth of parts. They basically wanted to replace the fender because one the liner holes broke through. I guess they never heard of a washer. The also wanted to replace the pillar molding which runs on the bottom of the car. It just needed to be tapped back in the clips. The car is a great car though. Flew from Florida to NC to buy it and drive it back. Wheeled our luggage into the dealership. Nobody else in the entire country had red with a beige interior. All the others were black interior. You don't want that in Florida. lol Best of luck on your expansion.
The funny thing to me always was, if one of them was gone for a week, everything would Still run fine, a tech gone for a week? The whole thing falls apart
I once worked in a garage where after management change all techs left at once it sucked but I stayed because needed the job ang got small payraise. A few years later another management change and again all techs left, this time I handed my notice in too as last standing, got offered payrise I couldn't refuse and stayed. A few years later, you guessed it, management change and all tech are leaving, this time I left too as even another payrise was not going to compensate for amount of bullshit to deal with.. Found another garage for more money, after a year management changed bonus system making it unachievable and surprise surprise four techs handed their notice in.. this is neverending story, best to leave the trade and never look back.
Honestly i always say, if I couldn’t be self employed, I wouldn’t be wrenching anymore…. At least not in the conventional sense….. sure, It has its own challenges, but it far outweighs what challenges it does have. Glad you didn’t stay forever where you were unhappy! It’s a tough industry…
So are dealerships, he was definitely under paid. He was a Master, only getting $22.00 from the $160 or more they charged for every hour it was sold at, the dispatcher where I worked at makes $60 k a year, plus commissions. Toyota. I did it and turned wrenches. Nothing for. dispatch. Manager changed, didn't want me to dispatch, just turn wrenches. Manager was let go and new one came in and now the dispatcher makes close to $100 k. What the hell is wrong with Toyota and other dealerships. Some do pay for doing modules at home. Ours did for awhile. I just bought oil guys lunch to them. Look at the Car Care Nut. Looks like he's doing fine.
For those techs, change comes when ya leave. But I strongly think you either have to be working for a small/friends business and profit share, OR be self employed. I’ll say it now and I’ll stand by it, if I couldn’t work for myself, I wouldn’t still be wrenching…. Period
@@shiftwrenchrepeat i have been honda mazda toyota kia for 15 years all suck flat rate are gay and one tech dictaorship and get fed all gravy i am working in smaller shop only i journeyman i am happ now
First Time Seeing Your Video Channel. If You Think You Were Dropping GEMS Of Info. about Toyota Dealerships Backend Logistics. You Failed In My Opinion. I Think You Held Back On Telling The Truth and Your Psychological Mindset Played a Role In Your Unpleasant Experiences. Good It Worked Out In The End.
Wasn’t trying to “drop any gems” was literally just sharing my experience, and one dealer to another isn’t the same, management makes a huge difference
I have to laugh at this video. I worked at a BMW dealership for 10 years up until the mid 90's. I left for all the exact same reasons, my story is yours. I laugh because zero has changed with dealers. My biggest gripe was I was the most trained tech in the dealer, I specialized in electrical diagnosis, and monkeys that did brake jobs and services were making more. If was punished for being better. For me, the final straw was a warranty job that took 8 hours to find a pinched wire from the factory and they would only pay me 1 hour. I told them to F*&K off and left that day. I left the industry forever and never looked back.
Sounds spot on…. What did you leave to go do??
@@shiftwrenchrepeat Went into IT, software. If I were a young tech today I would immediately switch over to commercial AC and open my own business doing this ASAP. You can make a ton of money with this, lots of "emergency" pay and it is a lot less stressful.
The issue with pursuing the automotive field today is that in 10 years 75% of all cars in the world will be composed of a fleet of autonomous cars made and managed by the manufacturers. Car ownership is over like we know it, everyone will just call a car via their app when they need it. My prediction is that only 3 major brands will survive and all others will evaporate other than exotics. So no dealers, just be "maintenance centers" managed by the manufacturers. The jobs will be like working at a rental car maintenance garage with low pay and the jobs will be scarce. 50% or more of the tasks will be done by robots and done faster and better than a human. So the auto industry is finished for techs, autobody, insurance, spare parts, etc. Making this your 40 year career plan will end badly.
@@mikemurphy7519I feel like people are sort of moving away from all of that though, in a way, people see the lack of control they have and say forget it….. plus you have to also think of the sheer amount of “used” cars on the road (this will cover/include new cars right now too if you go with the assumption that everything becomes automated, which I’m not saying it couldn’t, but) as an independent, I’d say 50% of my cars are 90s models, even more being early 2000s, and I just feel as if the timeframe for 2024 and older vehicles to be serviced even if the automation started today, will last longer than we may think. Sort of like all the pushback on electrics we’re seeing now. Just some scrambled rambling thoughts, although I do say I fear you may be on to something a bit.
@@mikemurphy7519 that robots-servicing-every-system in a vehicle won't be happening in the next ten or twenty years. Too much dexterity is called for. So the A/C & steering racks & tires will get serviced by humans. Not that it's a good jerb. it's a terrible one. Robots SHOULD do these things but they are not ready. Too bad.
The less human involvement the more issues I think we will see, I’m the near future at least
I worked at a Toyota dealer also, and your experience is pretty much the same as mine.
Sad that so many have the same story…. All boils down to ignorance and greed
30 year Toyota Master started in 92 back when we actually had maintenance and only about 20% warranty. Worked 30 years with them then a few years with Kia. My trick was swapping dealerships every 5 or 6 years. Out now working a tech line helping other techs. Glad I'm out and would do independent if/when going back. Glad you're sharing your story.
Glad you’re happy and still contributing to the industry! Thanks for watching and sharing your experience
As a Detailer, we generally don't last long. Been at a Toyota dealership for 5 years, time to move on?
Problem with switching every 5-6 years is they are all the same... Grass isn't greener on the other side
Yup, that’s why I started my own thing
Not sure why, but your video popped up in my feed. Glad it did. I will tell you that even from a customer standpoint dealerships suck. From service advisors trying to sell unnecessary services and talking out both sides of their mouths to paying crazy hourly rates and knowing the techs are making peanuts. I also hate the fact that the customer never gets a chance to talk to the person who actually worked on my truck. Everything is filtered through the service advisor. I prefer small independent shops like yours all day long. Dealership is for warranty work and that’s it! Good luck to you.
Appreciate the kind words! What really stinks is there are good people scattered throughout the dealership “machine” but they all have to play by the stupid rules…. I still go in and talk to some old coworkers and think “man I wish I could break you out!”
I would call and talk to the customer, or have them drive the car to duplicate the problem. I was happy to do so, especially since many of the customers are very generous and often give a little extra for the effort.
And it also made finding the actual problem so much easier.
I could barely hear you, then realized the audio was only coming from the right speaker! (I had it off so I could hear my kids). Great insight, thanks for the video.
Thanks appreciate you!
This is also my story too. Six years of service, working every other Saturday, no climate control. Watching the less trained techs get the brake jobs and other good jobs. No or low appointments that day? Too bad for you, you better find things to sell. Service advisors making unrealistic promises. Lying managers. Anytime there was any dissatisfaction detected in the shop, management's response wasn't to fix the problem, but blame us, for the problems, or if it was really fun obvious management had done us dirty, it was a Friday Pizza lunch as compensation. That's it. Totally dysfunctional. Then management started messing with our pay. First it was cutting service jobs to a fixed dollar amount instead of flat rate. This was ok if you were a lube tech, but for those of us with years of training and experience that had earned a higher rate, this was a HUGE pay cut. The shop only worked off warranty time for ALL repairs except off brand or body shop repairs, so that eliminated about half of the decent paying jobs. The rate for oil changes was a joke. $5. And we were required to go get the car, drive each car at least 1 mile, lift, drain oil, go to parts and get oil and filter, fill out the inspection form on the computer, set tire pressure, top off fluids, reset the indicators, check the filters, and in some vehicles, remove the under car covers and replace to access the drain plug and filter. Some you had to wait for the exhaust to coil slightly because the filter was next to the catalytic converter. Then finally, fill the engine, run and check for leaks, check level, and then fill out and close out the repair order in the DMS. All for $5, and took an honest 35 to 40 minutes, maybe more. Meanwhile you have a service advisor complaining about the service taking too long. Keep in mind I can't always control what happens between when the repair order was opened to when I finished the prior job and was ready for the next The shop was never set up for quick service, they would hire "lube techs" but most wouldn't last very last very long before quitting of being terminated. The ones that did last, were "promoted" to tech, and were given the brake jobs and other "gravy" as we called it. Which meant the waiting oil change jobs went back into the general dispatch. Then those of us that did the major repairs, like engines, transmission, HVAC, electrical etc. had to stop our work, grab a bunch of keys and get the waiting oil changes done. For $5, while a $100 to $200 job sits. Then the advisors get pissy because their transmission repair isn't ready by the arbitrary promise time pulled out of thin air. To really make things even more insulting, was the Saturday schedule. Half of us were mandated to be there, so it was every other, unless you swapped, and if vacation fell on a week you had a rotation, or there was something you wanted to do, you had to try to swap with someone. And Saturdays were nothing but oil changes. So we made very little. Meanwhile, management is at home in the AC or out by the pool sipping frozen cocktails. I'm honestly surprised I did it for so long. Eventually I quit, moved away, and am now in college working on a degree in electrical engineering.
Thanks for sharing! Man… how the HELL were they giving every labor time as warranty….??? ThTs wild…. I know when I left we were supposed to do video inspections right? Uh NO…. Sorry, waste of my time… I’m not making a video explaining what I found, that’s the service writers job…. And I don’t want my $1,200.00 phone to get wrecked… it’s funny cuz you’re watching this video right? My new service advisor “man I thought you’d love this idea cuz you make UA-cam videos!” Uh…. No…. You’re not paying me for an additional inspection,…. And I’m not doing a full walk around with my phone and a light explaining everything on car…. And also filling out the inspection paper…. And the dealer FX…. AND the cdk….. way too many steps here.
We share a lot of dealership stories. Id make a video about it but I’m still working at Honda.
Godspeed man, you can get out too! Lol
You should buy the wool wax spray gun and buy fluid film by the 5 gallon. You will thank me later. More product and a lot faster time spraying then using the cans. They are still good for really tight spaces but the spray gun with the different wands get 98% done. I think I might make a video on my fluid film process
Been thinking about it…
Ironically my Toyota Dealership did the exact same thing regarding the used cars. I forgot what the program was called, but everything was done electronically for used cars.
It was horrible 🤣
Never fails how they finally start "caring" about good contributors once they put in their notice. Congrats on breaking out.
Thanks! Appreciate it, and sadly you’re right
Fluid film? Please explain the process of application in brief Please
So you put it on like paint, BUT it’s removable (takes effort but it doesn’t cure like paint, so you could pressure wash it off) and doesn’t trap moisture underneath, it’s an anti rust coating. Can use inside body pannels, inside the frame ect, basically you have to pressure wash the underside, let it dry overnight, and then Apply it! I did a video applying it to my vehicle last year, it’s on the channel somewhere,
Looking at the next Rayman Ray’s Repairs here!
Let’s see what we can do with it, I like that guy!
At the end of the day it all comes down to money. These dealerships and corporations are acting surprised about why no one’s entering the field and why everyone’s leaving when the solution is literally staring them dead in the face. Abolish flat rate or hell at least do what most heavy diesel dealerships are doing (hourly pay plus a monthly commission bonus for beating times) and make it where a 6 figure income is mostly attainable (at least for the guys that care about mastering the trade). Mechanics are literally the avatar of the trades and we have to buy the most tools as well yet we’re not even top 5 when it comes to most payed trades. What’s the point in being a mechanic and buying 10k+ in tools when you can go be a electrician, buy a drill and a impact driver and make 100k+ a year
This is all super true and also sad…. I’ve said 100x if I couldn’t work for myself o wouldn’t be wrenching anymore
Very crappy walking into her office with her replacement and firing her. Then the dealer not wanting to accept your 2 week notice because it's not enough time!!!
There is a saying that comes to mind: train people so that they can go anywhere and get a job. Treat them so that they never want to leave.
Since you are looking to expand to a larger shop, do you have any relatives that are interested in apprenticing under you? They could start out doing simple stuff like brakes and oil changes and be close by when you need a hand.
Doing as many fluid film jobs as you do, would it be feasible to buy in bulk, by the gallon, or maybe barrel, and using a rechargeable sprayer like the one at Harbor Freight that you charge with an air compressor?
Sorry for the long post. I am killing time cooking steaks after work!!!
I don’t have any relatives that would be interested but I do have one kid that comes and helps me like once a week from back where my old house was (just don’t ever film him cuz YT, and rules with minors) or I’ll have like Orville come help if i get swamped if you remember him (drifting)
Fluid film good question. Honestly I really like the control and small pattern of the spray cans for the undersides, I just feel like it’s much easier to control, if that makes sense?? I do buy the cans in bulk tho!
Next shipment of hats are on the way, you’ll know when I do!
I'm an automotive locksmith looking for help. 90% of the applicants are unqualified auto mechanics. It amazed me how many mechanics have applied. The ad is specific they need to be an experienced automotive locksmith and live in the service. Not one has met either qualification. I started thinking about why all these mechanics are leaving the industry.
On a side note our RC350 F Sport broke down and had to be towed in for the fuel pump recall.
It’s a tough industry to be in….
I love those f sports! Hope they get it/got it done quick for ya
@@shiftwrenchrepeat The whole process was weird. We received the recall notice and within a couple days the FP died. When it got towed in they said due to the recall the pumps were back ordered and couldn't give us a repair date. They called the next day and said it was done.
They have the express lanes blocked off from the regular lanes with plastic dividers down here in Florida. I was exiting the express lane and someone must have taken out a couple of these dividers. I had no room to change lanes and ran one over. I heard a lot of noise and water shot up. That damn divider totally removed the front drivers side inner fender liner. It took out the hose for the window washer hence all the water spary.
My wife took it to the dealer for an estimate. They wanted over $5000 for all kinds of other repairs we didn't ask for. I used their estimate and ordered the parts for the fender liner. Came out to about $250 worth of parts. They basically wanted to replace the fender because one the liner holes broke through. I guess they never heard of a washer. The also wanted to replace the pillar molding which runs on the bottom of the car. It just needed to be tapped back in the clips.
The car is a great car though. Flew from Florida to NC to buy it and drive it back. Wheeled our luggage into the dealership. Nobody else in the entire country had red with a beige interior. All the others were black interior. You don't want that in Florida. lol
Best of luck on your expansion.
The useless dorks in the office always ruin the good jobs.
The funny thing to me always was, if one of them was gone for a week, everything would Still run fine, a tech gone for a week? The whole thing falls apart
Where are located sir? 😊
Minnesota
I once worked in a garage where after management change all techs left at once it sucked but I stayed because needed the job ang got small payraise. A few years later another management change and again all techs left, this time I handed my notice in too as last standing, got offered payrise I couldn't refuse and stayed. A few years later, you guessed it, management change and all tech are leaving, this time I left too as even another payrise was not going to compensate for amount of bullshit to deal with..
Found another garage for more money, after a year management changed bonus system making it unachievable and surprise surprise four techs handed their notice in.. this is neverending story, best to leave the trade and never look back.
Honestly i always say, if I couldn’t be self employed, I wouldn’t be wrenching anymore…. At least not in the conventional sense….. sure, It has its own challenges, but it far outweighs what challenges it does have. Glad you didn’t stay forever where you were unhappy! It’s a tough industry…
The problem is these independent shops are shady AF and charge as much and sometimes more than the dealership
Not all the time, I’m well under dealer pricing
So are dealerships, he was definitely under paid. He was a Master, only getting $22.00 from the $160 or more they charged for every hour it was sold at, the dispatcher where I worked at makes $60 k a year, plus commissions. Toyota. I did it and turned wrenches. Nothing for. dispatch. Manager changed, didn't want me to dispatch, just turn wrenches. Manager was let go and new one came in and now the dispatcher makes close to $100 k. What the hell is wrong with Toyota and other dealerships. Some do pay for doing modules at home. Ours did for awhile. I just bought oil guys lunch to them. Look at the Car Care Nut. Looks like he's doing fine.
Work harder make more money for the dealership The trick is upsell upsell sell services & parts not needed
Yep that’s the name of the game. I wasn’t going to sell bullshit, I like sleeping well at night
as long as still tech are dealership nothing will change for tech
For those techs, change comes when ya leave. But I strongly think you either have to be working for a small/friends business and profit share, OR be self employed. I’ll say it now and I’ll stand by it, if I couldn’t work for myself, I wouldn’t still be wrenching…. Period
@@shiftwrenchrepeat i have been honda mazda toyota kia for 15 years all suck flat rate are gay and one tech dictaorship and get fed all gravy i am working in smaller shop only i journeyman i am happ now
@@mcktv6179glad you were able to make the move!
First Time Seeing Your Video Channel. If You Think You Were Dropping GEMS Of Info. about Toyota Dealerships Backend Logistics. You Failed In My Opinion. I Think You Held Back On Telling The Truth and Your Psychological Mindset Played a Role In Your Unpleasant Experiences. Good It Worked Out In The End.
Held back on telling the truth…?
Wasn’t trying to “drop any gems” was literally just sharing my experience, and one dealer to another isn’t the same, management makes a huge difference
What the heck 😳 *CHeeRz*
Rant over lol
@shiftwrenchrepeat lol 😆
Have to break out of the cycle
Sounds like you were that guy at work .
And what guy is that?