Removing & replacing parts for HP ProDesk 800 G3 Mini | HP Computer Service

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  • @EirkenElite
    @EirkenElite Рік тому +12

    This is the most competent teardown video I have ever watched

    • @HPSupport
      @HPSupport  Рік тому +2

      Hi Luke, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that you like the video so much!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @vangoghoff5521
    @vangoghoff5521 2 роки тому +8

    This is the best dissembling vid ever! (In my humble opinion) I am very impressed.

    • @HPSupport
      @HPSupport  2 роки тому +2

      +Micheal Bishop Glad to know that the video was so useful to you!!

  • @HPSupport
    @HPSupport  Рік тому +1

    Hi there, thanks for contacting HP Global Social Media Support!
    I understand that you need to know about the tool required to remove the CPU.
    I will do my best to assist you.
    To service the computer, you need the following:
    ● Torx T-15 screwdriver
    ● Torx T-15 screwdriver with small diameter shank (for certain front bezel removal)
    ● Flat-bladed screwdriver (may sometimes be used in place of the Torx screwdriver)
    ● Phillips #2 screwdriver
    Binu_HP Social Media Tech Support

  • @rokyo401
    @rokyo401 Рік тому +1

    I find this video incredibly satisfying

  • @JohnDoe-uk7jy
    @JohnDoe-uk7jy 3 роки тому +5

    Awesome, just bought a used one for my mom, what a great computer!

    • @HPSupport
      @HPSupport  3 роки тому

      +John Doe Glad you like it so much!!

  • @andrejsersen59
    @andrejsersen59 2 роки тому

    Before I buy...Is it possible to install dual (or even second) gigabit NIC (pcle), so that the mini would operate with two ethernet cards? Thanks

  • @NoEgg4u
    @NoEgg4u Рік тому

    Do any of the 800 G3 Desktop Mini PCs come with an additional fan for the storage?
    I own an 800 G2 Mini, with an i7-6700 CPU. It has a fan sandwiched between the 2.5" SSD and the M.2 NVMe SSD.
    From what I could ascertain, it appears as though the "i7-6700" CPU models have the storage fan, and the "i7-6700T" CPU models do not have the storage fan.
    I am trying to figure out if the above is correct (it is hard to find the answer).
    How can I know which 800 G3 Desktop Mini PCs were factory built with the additional storage fan?
    That fan is important for my use, because I will be installing an M.2 drive and using it heavily. I do not want it to overheat or have the performance throttle down. I need that storage fan. So please let me know if there is a pattern of which units came with the storage fan (and which units did not come with the storage fan).
    Thank you.

  • @AVTraino
    @AVTraino Місяць тому

    I got one of these used and it is missing the "heat sink plastic bracket". Is there any way I can buy a replacement bracket from HP?

    • @HPSupport
      @HPSupport  Місяць тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you need to purchase heat sink plastic bracket.
      I will do my best to assist you.
      Use the HP Parts surfer to identify the part: hp.care/6054mVwA6
      And order it via the HP Parts store: hp.care/6058mVwAE
      If you are unable to locate the part, please check 'Ways to buy'
      Regards,
      HP Support

  • @freefromit2
    @freefromit2 Рік тому

    I got mine out of the trash where I work. First problem was it was a corporate machine and highly secured, bit locked and passwords. it was a brick with no way in. I removed the drive and formatted it externally. now I cannot install windows without a product key (I thought anyway) so I got windows 10 media creator from Microsoft and created an install thumb drive. it worked fine. I was waiting for the activation nag but it never came?? I checked the windows registry and there was a key already in there?? I upgraded it to Windows 11 22H2 with internet tricks to get past the system requirements and this little bugger runs great. its now my main PC its so good.

  • @CanadianComputerCollector
    @CanadianComputerCollector Рік тому

    Hello HP! I recently replaced the HDD in my 800 G3 35W and everytime I attempt to install Windows, I get a bluescreen of death! What can I do?

    • @HPSupport
      @HPSupport  Рік тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a blue screen issue on your computer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/36mzjlf
      Binu_HP Social Media Tech Support

  • @denintern
    @denintern 3 роки тому

    hi guys! I am really strugling to identify what hard drive cable is compativle to HP EliteDesk 800 35W G3 mini. This is the closest thing I could find on youtube. Is it the same? Will the cable from HP notebooks work with my machine? If yes, which titles? Thanks a lot in advance!

    • @HPSupport
      @HPSupport  3 роки тому

      +Denys Nazarenko You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

  • @johnwoodgate8125
    @johnwoodgate8125 2 роки тому

    Will an elitedesk 800 g3 mini 65w machine be compatible with an intel i7 8700 processor? I realize that this processor is an 8th generation introduced to the 800 g4 mini but was hoping it would be backwards compatible to the g3 mini. Can you help please?

    • @HPSupport
      @HPSupport  2 роки тому

      +John Woodgate Please refer 'Processors' under the specification page to know about compatible processors: bit.ly/3OGdX3F

  • @silvanigra
    @silvanigra 9 місяців тому

    What did you use to clean the old thermo-grease?

    • @HPSupport
      @HPSupport  9 місяців тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you need to know about removing thermal grease.
      I will do my best to assist you.
      Use alcohol and a soft cloth or an alcohol swab to clean all thermal grease off of the heat sink assembly.
      Regards,
      HP Support

  • @Onion_Knights
    @Onion_Knights 4 роки тому +2

    Wow, the most thought of mini pc there is

    • @HPSupport
      @HPSupport  4 роки тому +2

      +Chris Ng You're welcome.

    • @ascend3654
      @ascend3654 4 роки тому

      its incredibly impressive especially being so small

  • @Law2708
    @Law2708 Рік тому

    Got a model with the 6500t and 35w from ebay, i have an old i7 6700 processor from an old pc. Would I be able to upgrade this system to the i7?

    • @HPSupport
      @HPSupport  Рік тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you need to know about upgrading the processor of your computer.
      I will do my best to assist you.
      May I know the complete model number of your computer you are using?
      Please let us know.
      Binu_HP Social Media Tech Support

    • @Law2708
      @Law2708 Рік тому

      @@HPSupport HP EliteDesk 800 G3 35W Mini with the Intel i5-6500T 2.5Ghz 8GB

    • @HPSupport
      @HPSupport  Рік тому

      Thanks for the reply.
      Please refer 'Processors' under the specification page to know about supported processors: bit.ly/3whgiu5
      Binu_HP Social Media Tech Support

  • @hardnfree
    @hardnfree 4 роки тому

    I want to replace the CMOS Battery. PLease suggest a suitable battery for replacement in Prodesk 400 G3 Mini

    • @HPSupport
      @HPSupport  4 роки тому

      +freeware hardware You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

    • @hardnfree
      @hardnfree 4 роки тому

      HP Support not helpful. Site didn’t show me any results. Please let me know the type of lithium ion battery to be used for replacement

  • @_zarkk_
    @_zarkk_ Рік тому

    what is the name/model of the motherboard?

  • @DiabloRealm
    @DiabloRealm 3 роки тому

    Which HDMI Module is compatible with this PC? I want to replace the Display Port with HDMI

    • @HPSupport
      @HPSupport  3 роки тому

      +Brian Evangelista You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

    • @DiabloRealm
      @DiabloRealm 3 роки тому

      That site doesn't have this part. I just need the part number so I can buy it elsewhere otherwise I'll have to manufacture the parts myself.@@HPSupport

  • @New-England-HiFi-Guy
    @New-England-HiFi-Guy 8 місяців тому

    are there any fanless cases this motherboard canbe installed into

    • @HPSupport
      @HPSupport  8 місяців тому

      Hi there, thanks for contacting HP Global Social Media Support!
      Please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/3Okpg33
      Regards,
      HP Support

  • @andredomain8892
    @andredomain8892 3 роки тому

    where can i get the exact connector cable to buy for the WLAN board?

    • @HPSupport
      @HPSupport  3 роки тому

      +Andre Domain You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

  • @henryjhong1481
    @henryjhong1481 3 роки тому

    is this selling in Singapore? Can I add one more LAN port?

    • @HPSupport
      @HPSupport  3 роки тому

      +Henry JhoNg You can check and purchase it from here: www.hp.com/us-en/shop HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

  • @niki1977
    @niki1977 Рік тому

    Will be work with memory 3200 2400 or 2100

    • @niki1977
      @niki1977 Рік тому

      hp 705 g3 mini dm a10-8770e

    • @HPSupport
      @HPSupport  Рік тому

      Hi Niki, thanks for contacting HP Global Social Media Support!
      I understand that you need to know about the speed of the memory.
      I will do my best to assist you.
      Please refer 'Memory/Storage' under the specification page to know about the supported memory: bit.ly/3I3l84z
      Binu_HP Social Media Tech Support

  • @harireddy2242
    @harireddy2242 Рік тому

    Very compact and looks good but it's very delicate to handle. Connectors get spoiled easily and replacing them is very costly and not available. Gets heated up very fast due to poor ventilation.

    • @HPSupport
      @HPSupport  Рік тому

      Hi Hari, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an overheating issue on your computer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3Fz4yGb
      Binu_HP Social Media Tech Support

    • @harireddy2242
      @harireddy2242 Рік тому

      @@HPSupport Thank you so much for your help and reply. Actually it's a system design flaw which should have been rectified at the Quality Control check itself. Because it has no vents, holes properly for ventilation, due to which it gets heated up fast when used with a M.2 or MSATA and 16 gb of ram.
      System is really excellent no doubt in that but this small drawback was not taken seriously. Hope HP will rectify this in its newly introduced systems.

    • @HPSupport
      @HPSupport  Рік тому +1

      Hi Hari, thanks for getting back to us!
      Thank you very much for your valuable feedback! I will be glad to put this issue across our concerned team for you and hopefully they will fix it in the coming future.
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Akhil_HP Social Media Tech Support

  • @HPSupport
    @HPSupport  Рік тому

    Hi Zark, thanks for contacting HP Global Social Media Support!
    I understand that you need to know about the motherboard used on this computer.
    I will do my best to assist you.
    Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/
    Binu_HP Social Media Tech Support

  • @emosasukefan01234
    @emosasukefan01234 4 роки тому +1

    Where can I buy the screws for the hard drive?

    • @HPSupport
      @HPSupport  4 роки тому

      +QuantumEcho Please contact our phone support team to purchase the parts. Please follow these steps to reach them.
      Step 1. Open link: www.hp.com/contacthp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

  • @ravindergandhi6412
    @ravindergandhi6412 Рік тому

    my heatsink plastic bracket is lost from where i find the replacement please help

    • @HPSupport
      @HPSupport  Рік тому

      Hi Ravinder, thanks for contacting HP Global Social Media Support!
      I understand that you need to purchase heatsink plastic bracket.
      I will do my best to assist you.
      Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/
      And order it via the HP Parts store: bit.ly/3nKMYrs
      Binu_HP Social Media Tech Support

  • @E_Proxy
    @E_Proxy 11 місяців тому

    I THINK I F'ED UP MY ELITEDESK.
    I'm writing here cause of desperation. I was tinkering with it (meaning i was, unsuccesfully, trying to boot batocera via USB drive to install it on the drive). I messed with the bios security settings, after seeing that i couldn't boot batocera, i was gonna contain damage by applying default bios security settings. Except i then confirmed and exit bios and the pc started to turn on, showing nothing on the screen, and shutting down in cycle (couldn't even access bios again, nothing on the screen). I've pushed the cmos Button, removed the battery, removed everything except ram and CPU, removing and installing back the CPU,... But nothing seems to work. Did i destroy the bios?

    • @HPSupport
      @HPSupport  11 місяців тому +1

      Hi there, thanks for contacting HP Global Social Media Support!
      My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/47fhmz3
      Akhil_HP Social Media Tech Support

  • @DeaconShadow
    @DeaconShadow 4 місяці тому

    Thank you for this video.

  • @ratimor3093
    @ratimor3093 2 роки тому

    Is there on the motherboard jumper to unlock HP BIOS?

    • @HPSupport
      @HPSupport  2 роки тому

      +Ratimor HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

    • @freefromit2
      @freefromit2 Рік тому

      Yes there is a jumper, mine was locked, not anymore.

  • @jacklacey-pz7rz
    @jacklacey-pz7rz Рік тому

    will that display port work on the 35 watt model i need the HDMI

    • @HPSupport
      @HPSupport  Рік тому

      Hi Jack, thanks for contacting HP Global Social Media Support!
      I am here to help!
      What seems to be the issue? Are you facing any technical issues with your HP computer?
      May I know the computer you are using?
      Let me know!
      Binu-HP Social Media Tech Support

    • @jacklacey-pz7rz
      @jacklacey-pz7rz Рік тому

      @@HPSupport i have a HP EliteDesk 800 G3 Mini 35 watt model I'd like to put the HDMI bored can i do that

    • @HPSupport
      @HPSupport  Рік тому

      HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
      Binu-HP Social Media Tech Support

  • @patrickarnold4273
    @patrickarnold4273 4 місяці тому

    I am going to look for one

  • @Guy5sred
    @Guy5sred 9 місяців тому

    how can I get spare parts for this pc?

    • @HPSupport
      @HPSupport  9 місяців тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you need to purchase the parts for your computer.
      I will do my best to assist you.
      Use the HP Parts surfer to identify the part: hp.care/3TXYfpP
      And order it via the HP Parts store: bit.ly/3nKMYrs
      Regards,
      HP Support

  • @joelopez7459
    @joelopez7459 Рік тому

    now i'm looking for that cpu tool 😄

    • @HPSupport
      @HPSupport  Рік тому

      Hi Joe, thanks for contacting HP Global Social Media Support!
      I am here to help!
      What seems to be the issue? Are you facing any technical issues with your HP computer?
      May I know the computer you are using?
      Let me know!
      Binu-HP Social Media Tech Support

  • @robh1521
    @robh1521 3 роки тому

    Where can I purchase DGPU for HP EliteDesk 805 G6 Mini? NVIDIA GeForce GTX 1660 Ti 6GB 3mDP? Thanks

    • @HPSupport
      @HPSupport  3 роки тому

      +Rob Hanks You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

    • @robh1521
      @robh1521 3 роки тому +1

      @@HPSupport there's no option to be able to purchase it, and there is no part number either. What do I do please?

  • @ViBENo1
    @ViBENo1 Рік тому

    what is the part number of the wlan antennas?

    • @HPSupport
      @HPSupport  Рік тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you need the part number of Wireless Antenna.
      I will do my best to assist you.
      Use the HP Parts surfer to identify the part: hp.care/45a6r8o
      And order it via the HP Parts store: bit.ly/3nKMYrs
      Binu-HP Social Media Tech Support

    • @ViBENo1
      @ViBENo1 Рік тому

      @@HPSupport hey. thanks for your help but this does not solve my issues. i have model which has no internal antenna by default. but it can be built-in and i would like too. and if i seeking for my exact model it will not shown up while it is compatible for sure.

  • @rdpricenc
    @rdpricenc 11 місяців тому

    Excellent!

  • @BubbaBigDude
    @BubbaBigDude 4 роки тому +5

    You honestly do not need the "CPU REMOVAL TOOL" just release the hold bracket and turn the whole thing upside down... gravity takes over!!

    • @darksoftware
      @darksoftware 3 роки тому +1

      CPU REMOVAL TOOL? - nobody got time for that!

    • @Zactivist
      @Zactivist 7 місяців тому

      I thought I was losing my mind in that section! 😂

  • @sweatpatil6886
    @sweatpatil6886 3 роки тому

    Is threre any tracker inside it if someone stollen it?

    • @HPSupport
      @HPSupport  3 роки тому

      +sweat patil Please contact our phone support team if the computer is stolen. Please follow these steps to reach them.
      Step 1. Open link: support.hp.com/us-en/contact-hp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

    • @freefromit2
      @freefromit2 Рік тому

      go into the bios and remove the "asset" tracking number.

  • @rabi1998
    @rabi1998 4 роки тому

    where to buy in India ?

    • @HPSupport
      @HPSupport  4 роки тому

      +Rabin mazumder You can search and purchase it from here: www8.hp.com/in/en/home.html

  • @ianpaulabocado7317
    @ianpaulabocado7317 4 роки тому

    how can i use two monitors with hp 800 G3, thanks...

    • @HPSupport
      @HPSupport  4 роки тому

      +Ian Paul. exe Please refer this document to setup multiple displays: bit.ly/2FVUPvN

    • @skalarakwarium160l9
      @skalarakwarium160l9 3 роки тому

      @@HPSupport coler in 15wats cpu i silent than in version 35 wat ?

  • @lidiab099
    @lidiab099 4 роки тому

    Mine is stuck i cant open it. Any suggestions?

    • @HPSupport
      @HPSupport  4 роки тому

      +lidiab099 May I know the model number of your computer and the exact issue you are experiencing on it?

  • @VideokeNiFons
    @VideokeNiFons 2 роки тому

    how to remove "Device Freeze 3631"

    • @HPSupport
      @HPSupport  2 роки тому

      +VideokeMode Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3fAevb8

  • @logant4671
    @logant4671 4 роки тому

    What if the computer doesn’t come with a hard drive and I don’t have the correct screws

    • @GeneralMcNuggs
      @GeneralMcNuggs 4 роки тому +2

      Then you need to buy them.

    • @babypoopsoup
      @babypoopsoup 4 роки тому +4

      you smelt them yourself but you need at least lvl 65 i heard

    • @logant4671
      @logant4671 4 роки тому +1

      Derek Bates ball sack

  • @Zactivist
    @Zactivist 7 місяців тому +2

    ??? I'm baffeled by that CPU tool. Isnt it just a normal CPU socket you can juat drop the CPU into?? Ive built and tinkered with dozens of PCs over the years and never heard of such a thing and I muat be missing something! It's making me queation my very existence! WTH is that?! 😅

  • @tenzo7666
    @tenzo7666 Рік тому

    I have a pc how do I undetach the top

    • @HPSupport
      @HPSupport  Рік тому

      Hi Tenzo, thanks for contacting HP Global Social Media Support!
      I understand that you need to know about removing the top cover.
      I will do my best to assist you.
      May I know the computer you are using?
      Please let us know.
      Binu_HP Social Media Tech Support

    • @tenzo7666
      @tenzo7666 Рік тому

      @@HPSupport its the same on in the video its a pc but its bigger than the one in the video

    • @HPSupport
      @HPSupport  Рік тому

      May I know the complete model number of your computer?
      Please let us know.
      Binu_HP Social Media Tech Support

  • @TrustShare
    @TrustShare Рік тому

    usefull

  • @nevandavid2362
    @nevandavid2362 9 місяців тому

    Not opening

  • @patchshorts
    @patchshorts 4 роки тому

    You all know that the wordage and gesturing with the stick is super pedantic right? No one who needs that level of specificity and corniness is going to even open up a computer.

  • @Momo4060i
    @Momo4060i Рік тому

    Cpu removal tool 🤣🤣🤣

  • @DiabloRealm
    @DiabloRealm 3 роки тому

    Will it fit any size 2.5" SATA mechanical hard drive?

    • @HPSupport
      @HPSupport  3 роки тому

      +Brian Evangelista You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.