Gary, OMG you figured it out!!!! Thank you. My bypass valve was open because a plumber was "exercising" my valves and left that one open. It took me 2 weeks to use rust out, reroute the drain line, clean out the injector and the other thing you have a video on. When you mentioned this as a possibility I thought that there was NO way that this was the problem but I was wrong!!!! I REALLY, REALLY appreciate your video. I wish I lived closer to your shop. I would stop in for sure!!!! Thank you from Minnesota! Liked and Subscribed!
Not only are your videos incredibly useful and informative, but your from ontario too!! I just moved and am no longer on city water and am on a well with hard water and Sulphur. Thanks for the help!
Thanks Gary the Water Guy You gave me the information and confidence to fix my 8 year old Water Softener that was never had any maintenance done to it at all and the water started to be real hard even though it was regenerating on schedule and I was never told that I should do some maintenance to the unit to keep it working at the maximum efficiency and properly with a few things that are recommended to be performed at certain times of the year and to make sure that your water is safe and sanitary and not causing you any health problems or anything else like that could happen if you are not aware of the requirements to maintain the system and keep it safe and efficient as possible for a very long time So even though I was using the type of salt that the sales person told me to use and nothing else about the maintenance that should be done on the water softener after use and that is recommended by the manufacturer for best results I found out that my brine tank at the bottom was very not only packed with fine salt particles that caused bridging but it also so bad that it smelled like a sewer and that the salt was grey colored and it smelled so bad that I had to almost use an oxygen supply and mask in order to be able to clean it out and remove it from the brine tank and the existing salt that was so bad that it did cause problems with the internal working parts of the water softener and I did have a whole house water filter for fine sediment particles and after having a new personal water well dug and cased out with a submersible pump inside the well and it was properly installed and sealed and all the requirements were performed before any water was used for our household for drinking and washing clothes and bathing so I reinstalled a new and proper filter in the whole house filter container and then completely cleaned out the brine tank and then I cleaned the brine solution supply line and the injectors and orifeses and the drain line system also I didn’t have any way to remember how to put everything back together again after disassembling everything including the brine tank float assembly and solution supply line and it was over the Holy Days and nothing was open or the manufactures customer support service department was not returning my phone calls nor from the business place that I purchased the water softener from and I didn’t want to but more minerals and bacteria in our water lines that I only had cold water available at the kitchen sink so we had to carry water to all the bathroom toilets so that we could use them and this went on for over a week and a half before I went to utube and found your segments and presentations on the Water Softener Troubleshooting and Repairing and Reassembling of all the components of the water softener system and I want to Thank You So Very Much for Your DIY Self Help Videos that gave me the knowledge and confidence to get it fixed and back together and then run it through all of the different cycles and it’s been working not only great but it’s providing the softest water that we have ever had I think even when it was brand new So Thanks Again I really appreciate it and May God Bless You and Prosper Your Business and Reward You and Your Family Take Care and be Safe with the Love of Christ Jesus Al HOffbauer
Thanks fot all the great information. My question is : on the top of th 5600 fleck main piston valve should the small screw and washer that attaches the piston to the cam wheel be tight or loose? I dont know if I've made it too tight. Would that impede the function of the piston/cam wheel operation preventing the cycles to complete and jamming or getting the valve/cam stuck on a particular point. My rinse cycled for over an hour and i thought it wasnt going to complete so i had to manually turn cycle past that point. My motor ,120v, is making noises that arent good, and the clock is running slow, about 2 hrs/day. Is that related to the timer getting wesker and malfunctioning? Thank you so much.
@@water_estore I was impressed, but now not so much. This softener is probably one of the most popular for many years, it's baffling you don't know anything about it. Oh well, I'll move on, thanks anyway
Yes, the Fleck 5600 has been around for over 50 years, but as I mentioned it is not a product that I am very familiar with. We recommend newer technology products and I honestly see very few Fleck 5600'. So I have done very little work on them even 20 years ago, which is why I suggested you contact someone who still sells and sevices older technology Fleck water softeners (we don't) because they likely will be able to help you.
They seem to have Clack valves like ours so that's good but likely ours are less expensive since we sell them on line here waterestore.com/collections/water-softener?pf_pt_product_type=System
Depends on if your water softener is on city or well water and if that well water has iron or not. Once a year should be enough unless you have lots of iron in your well water.
How do I know if my resin beads are bad? I have an 18yr old EcoSystem. We are a high use household with chlorinated municipal water. How do I know when to call for a service call from a pro?
I bought a house which has a water softener. There was no guide so not sure what kind of softener or if it’s working well. I have taken care of the salt clog. We have a well. It seams to regenerate too often (twice in a row). How can I change that?
So I am a ham radio operator / mechanic / machinist / musician /computer geek. Best cleaning tools I have for small ports are various size guitar / mandolin strings. I keep the old strings for cleaning ports/ small engine carburetor pickup tubes / shower heads etc. Find yourself a string musician and ask for their old strings, they will have plenty
tell you what, if I traveled back in time 15 years ago and told myself that id be interested in an hour video about water softeners. My younger self would just laugh. However the information i get is so valuable. As a new homeowner, a video id really like to see is "Water Softeners 101" - something geared towards new home owners, maybe things to check on the water softener and etc. As a new homeowner ive just been inundated with so much information and have had to try and learn so many things that ive never dealt with before... hence why i am here. But a video geared towards that would be great
Hi Gary, I just used your compensated hardness formula to make a significant adjustment to our softener settings. We're having issues with hardness and some iron sediment in toilets. We don't have a real serious iron issue but it's too much for us. I've gone through the softener and have set a regeneration for tonight. I do use ResCare-I totally agree with your opinion of feeders. I tried one and ended up with a mess. I have some Iron Out-I assume it is the same as your Rust Out-I have never used it in the softener. When this is put in the softener can we expect a chemical taste in the water in the morning after regeneration? Gary, I can't thank you enough for the hours and preparation that you put into your videos. You are my go to guy when it comes to our softener. Thanks again for your service to all of us that wrestle with water. Best wishes from Whidbey Island, WA
I just got a system installed locally here and the system has a bypass valve but why did the install company also install an external bypass system as well.
The media is clogged. You either need to replace the media or the softener. this is a popular choice waterestore.com/products/hum-deluxe-water-softener-30-000-grain
Hi Gary, thanks for your answer. I'd like to know will the softener run automatically or manually? If doing it manually, how to decide the running time? My softener is Kemmore 300, only one part.
This video will help you test this out. ua-cam.com/video/tCQQxiT-zoc/v-deo.html If it is clogged you could replace the media instaed of getting a new one, this video shows you how ua-cam.com/video/Z47JGH1l39o/v-deo.html
Hi Gary, thank you for the great insight! Can you tell me what kind of media I should use in my 1.5 cubic ft tank? I am on a well system with high iron and manganese. Thank you again sir.
Yes I do. I have videos on all of those topics here ua-cam.com/video/cmhwbnVvM8w/v-deo.html and here ua-cam.com/video/5j3wXccdC4c/v-deo.html and here ua-cam.com/video/c6r7qUK8to4/v-deo.html
Hi Gary, Hard to express how grateful I am for your videos. Do you have any videos on carbon filters and proper maintenance of tannin filters. I'm wondering specifically what level I need to keep that resin at in the fiberglass reservoir.
Glad you like them. I ahve carbon filters here ua-cam.com/video/yXu19iykvP4/v-deo.html Tannin filter maintenance is here ua-cam.com/video/1vMsb-GlrDo/v-deo.html Salt in brine tank should be about 1/2 full but higher than the water.
For my softener plant, brine intake time is 30 minutes whereas duration of filling water into the brine in the last of regeneration process is just 5 minutes. My question is if the system refills very less quantity of water, how much brine solution is it going to take in because brine suction cycle is 30 minutes. Will it take some air after taking in all the very low volume of water? Or should I fill manually the brine tank after it refills for 5 minutes. Please explain. Thanks in advance
No, but no longer than a couple of months. It's actually a good thing to run out once a year so the system can clean up all the old salt in the brine tank.
I have a maytag water sofner for almost a year when they install it i ask the if I need to do any maintenance and the guy said no , only to make sure to have full all the time. But every 2 weeks I look at the tank and there's water i don't know if system is working properly.
Hi Gary i have a water refilling station the frequency of regeneration is every 2 days. The resin beads was replace last Nov. 2020. But only this year 2022 Aug. i manage to check the water hardness using test kit solution 1,2 and 3. I found out the hardness is 170ppm and the color of the water sample from the softener outlet is blue. Advice me how to correct the hardness. Do i need to replaced the resin beads? Fyi. the source of water i used is from deepwell .Thank you in advanced.
@@water_estore Hi Gary, thanks for your answer. I'd like to know will the softener run automatically or manually? My softener is Kemmore 300, only one part.
Hi Gary... I have a Whirlpool... it sprung a leak... on the water intake... plastic close to where the clip slides in. Can we fix it or do we replace that part.. thanks in advance
Hi Gary, great videos. I have a Rainsoft watersoftening system that's about 45 years old (installed in late 70s or 80s) or better. Do you know anything about them or have information on them regarding maintenance? Thanks.
Hi Gary, I just installed an Aqualux ProSoft water softener with a Fleck 5810 high flow control valve. With a 1.0 cubic foot, 10" x 54" tank and 200lb. salt capacity brine tank. I have a high suspended manganese level of 2.32 mg/L , iron @0.07 mg/L, hardness @103.1ug/L = 6 grains per gallon. which puts my hardness setting at 15.56 (H-15) on my control valve. Res Care was supplied with this unit. My question is how often should I apply Res Care and/or should I be using Pro Rust Out? Or is there a a different product I should use. I am a first time water softener owner. Appreciate any feedback.
- @@water_estore - I guess I didn't ask the right question Gary, I'm on well water. I have been using Res Care once a month, our water has suspended manganese level of 2.32 mg/L , iron @0.07 mg/L. My question is Res Care okay to use or should I Pro Rust Out. My other question would be how often should I use either of these products, any suggestions would be greatly appreciated.
Gary, I'm a new subscriber and have learned a lot from your videos. Question: I am planning on cleaning out our brine tank soon. Once the cleaning is done and salt is added, do I have to add water to tank or does the system do it? Thanks!
Gary I am glad that you are on Tube that you gave me hope that I can get my Canature 565 150 I had it installed in 2014 and I thought that I would give a NE Air National Guard member that was working for Quality Water Services and the plumber came and hooked it up in about 15 minutes and they charged me the flat fee of $350 plus I had over half a bag of resin beads that I had from adding to my old Water Softener that We had to get when we had a Heritage Prebuilt Home and purchased it from My Wife’s Uncle and We bought 3acres from Her Dad over Forty Five years ago and the plumber/private well driller / submersible
Waterboss 900 water pressure in the house is very low. when softener is bypassed there is plenty of pressure. I replaced injector assembly, cleaned brine valve assembly. still low pressure Help...
Likley you have manganese in your water. You would need to clean the water softener media. This video explains the process ua-cam.com/video/c8QKYr3B02I/v-deo.html and you can get the cleaner here waterestore.ca/products/pro-res-care-water-softener-resin-cleaner-3-78-l-free-shipping
I have a Hague Watermax. I bought my house in 2009 and it came with the house. (house built 2000). I cleaned the brine tank, it was very dirty. I regenerated it overnight and it is still black (or gray). Do you think Res Care will fix this problem? I watched a video from Hague and they were cleaning (replacing) carbon. Have you ever heard of that and do you think it may be carbon issue or Res Care can fix it?
I have had a Culligan water softener for 5 years. The water isn’t Coming out soft anymore. It appears that we did have a salt bridge. We cleaned the salt bridge we cleaned the entire salt tank. We also used resin out to clean the brain well. I have re-generated the system with each process. What else am I missing what could it be.
Problem with my water softener...seems to work ok...but when I add salt, the reset salt level button does not stop flashing. I tried unplugging it, waiting, and plugging it back in. Any idea?
Hi Gary we are 4 people and I am thinking to get a water boss water softener I live in city area, what model will the best for us, please,let me know when you can, thank you.
I have never heard of the boards ever shorting out. A brown out or major voltage or power surge may kill the board which is why I suggest you plug it into a surge suppressor. We have sold thousands of these and never had a worm gear or motor failure, have you?
If you have a lot of iron in your water, do not use the red out salt, as it has just a little bit of citric acid sprayed onto the pellets. Use Rust Out, and sprinkle 4 oz. over each bag of salt. As it works its way down into the brine solution, it will clean your resin a lot better than the red out salt. I would recommend buying the standard water softener pellet and then buying Rust Out.
Hi Gary, I know this video was produced a year ago but, I just discovered your videos. The reason I have been looking up videos on water softeners is that I have been dealing with a service company for mine that I really believe has been ripping me off and not doing the correct service on my softeners system. I purchased a Westinghouse water softener system which included a 5 tier reverse osmosis system installed under our kitchen sink about 7 years ago. This system is due for an annual servicing. I just tested the water for hardness and it is testing hard. Also I am smelling an older coming from the regular faucets when the water is running. We are on well water BTW. I have come to the realization that I can service this myself but need some advice. Questions: I bought some 'Iron Out'. Should I bypass the media tank while adding the Iron Out to the brine well to regenerate the media? Also the book I have for this system doesn't go into servicing this equipment and there is no videos of instructions on servicing the Westinghouse water softeners on line. Any advice you can give me will be greatly appreciated. Thank you for helping us out.
No you should not bypass the water softener when adding the iron out. My water softener maintenance video here should help ua-cam.com/video/kdkhAGlB2AQ/v-deo.html
Gary, just found you on UA-cam and followed your tip on how to bypass my water softener. It's Saturday night and my kinetico water softener will not stop regenerating. Was hoping you could help me fix the issue. Thx a million in advance.
@@water_estore Ours keeps dumping water out of the drain house.... been about 3 days. just bypassed it. What is our next step? I thought these were very low maintenance! What reasons could cause non-stop draining to occur? Faulty O-Ring maybe? We always use quality salt and the regen is set to approx 3am
@@water_estore yes I was able to bypass by watching your UA-cam video. The kinetico (American Water) crew came to the house and replaced the head unit. Fortunately for us the Kinetico was still under warranty.... All's good now. Thx
@@water_estore thank you. We just replaced our original Puronics with a new one and I was so worried that I messed it up. First mistake in 20 plus years with my unit! 😂
Hi Gary! I just found your videos tonight and have now subscribed to your channel. Fantastic content. Thank you! My question relates to your suggestion of using chlorine to disinfectant the media bed... Does one simply purchase regular chlorine laundry bleach for this?
I don't like or handle pre fill water softeners. But the maintenance should be the same as what is in this video ua-cam.com/video/kdkhAGlB2AQ/v-deo.html
I would not recommend using chlorine as chlorine damages resin and is not approved to disinfect a water softener. I would recommend using Sani-System. Sani-System is NSF approved and EPA registered sanitizer for water softeners and Reverse Osmosis units. And it does not damage resin, valves or seals in the unit.
To some extent yes, but we now have over 300 videos in the library and people have trouble finding the ones they are looking for. This live stream replay is a great way to group all of the water softener maintenance ones together so if someone is looking for that category I suggest they watch this video. It's quite popular.
@@water_estore Yeah, some of you you tube guys are concentrating on making film. We come to these channels to learn something about what might have been in your video title. not o listen to endless rederick. Hope this helps you to improve.
after henpecking away for an hour or two it won’t let me send it to you so all that work for nothing oh well ( get it that’s a very deep subject ) Ha Ha get it but you didn’t get the whole story from start to finish please post the best way to get a hold of you for your expertise and wisdom because I’m not getting it from Quality Water Services where I purchased my Canature 565 no help or support or anything else like that that after they installed it in 15 minutes and charged me $350 so called flat fee after giving them over half of a 80 pounds bag of resin beads that I had from the my old water softener and I never heard from them yet and we have been without hot water and soft cold for 6 days now and have to carry water to each bathroom for the toilet because the only hard water faucet is at the kitchen sink and yes I know that I could put the softener in bypass but I don’t want to fill up the water heater that is on propane with anymore hard water than it’s already gone through it because I wasn’t aware that the water softener wasn’t working properly for some time now and they don’t make water heater’s like they use to my first one lasted 22 years or more and my second one lasted only 6 years so they replaced it with a new one with no warranty on this one and when they came to replace the first one they opened the box it was in and no damage to the box but it had a great big dent in the water heater so that they must have boxed it up at the factory already damaged and I suppose they didn’t want to get into trouble so they went ahead and boxed it up and sent it out that way God Help Us All Amen and Amen Big Al from Nebraska The Good Life here on earth and trying to do the Will of God The Father Creator of Heaven and Earth and trying to do what Jesus Christ Our Lord and Savior taught us while here on earth that is recorded in the Holy Bible How we are to do for all those God Created that need our help to provide for their needs like that of the widows homeless those who don’t have any parents or family relatives for guidance and protection and all the necessary things for them to live and to be nourished and sheltered to be loved Just as God loves us that His Mercy and Love and Forgiveness that’s why He sent Jesus Christ His Son to pay for our unrighteousness’s and that all we have to do is repent and freely and openly acknowledge that Jesus Christ is truly the Son of God and is Our Lord and Savior that Jesus was crucified Died and was buried and on the third day He Rose again from the depths of hell and defeated death and as He Ascended into awaiting
Gary, OMG you figured it out!!!! Thank you. My bypass valve was open because a plumber was "exercising" my valves and left that one open. It took me 2 weeks to use rust out, reroute the drain line, clean out the injector and the other thing you have a video on. When you mentioned this as a possibility I thought that there was NO way that this was the problem but I was wrong!!!! I REALLY, REALLY appreciate your video. I wish I lived closer to your shop. I would stop in for sure!!!! Thank you from Minnesota! Liked and Subscribed!
Glad to hear we found the problem! That happens waaaaaay too often.
@@water_estore At least now I get to brag to everyone how I "fixed" my water softener! Seriously though, thanks again!!!!! You saved the day!
Not only are your videos incredibly useful and informative, but your from ontario too!! I just moved and am no longer on city water and am on a well with hard water and Sulphur. Thanks for the help!
You’re welcome. Please share video with friends and family
Your videos are the best, so informative but concise! Thank You!!!! You sharing your amazing knowledge is greatly appreciated! Dan
Thanks for watching. Please share video with friends and family.
Thanks Gary the Water Guy You gave me the information and confidence to fix my 8 year old Water Softener that was never had any maintenance done to it at all and the water started to be real hard even though it was regenerating on schedule and I was never told that I should do some maintenance to the unit to keep it working at the maximum efficiency and properly with a few things that are recommended to be performed at certain times of the year and to make sure that your water is safe and sanitary and not causing you any health problems or anything else like that could happen if you are not aware of the requirements to maintain the system and keep it safe and efficient as possible for a very long time So even though I was using the type of salt that the sales person told me to use and nothing else about the maintenance that should be done on the water softener after use and that is recommended by the manufacturer for best results I found out that my brine tank at the bottom was very not only packed with fine salt particles that caused bridging but it also so bad that it smelled like a sewer and that the salt was grey colored and it smelled so bad that I had to almost use an oxygen supply and mask in order to be able to clean it out and remove it from the brine tank and the existing salt that was so bad that it did cause problems with the internal working parts of the water softener and I did have a whole house water filter for fine sediment particles and after having a new personal water well dug and cased out with a submersible pump inside the well and it was properly installed and sealed and all the requirements were performed before any water was used for our household for drinking and washing clothes and bathing so I reinstalled a new and proper filter in the whole house filter container and then completely cleaned out the brine tank and then I cleaned the brine solution supply line and the injectors and orifeses and the drain line system also I didn’t have any way to remember how to put everything back together again after disassembling everything including the brine tank float assembly and solution supply line and it was over the Holy Days and nothing was open or the manufactures customer support service department was not returning my phone calls nor from the business place that I purchased the water softener from and I didn’t want to but more minerals and bacteria in our water lines that I only had cold water available at the kitchen sink so we had to carry water to all the bathroom toilets so that we could use them and this went on for over a week and a half before I went to utube and found your segments and presentations on the Water Softener Troubleshooting and Repairing and Reassembling of all the components of the water softener system and I want to Thank You So Very Much for Your DIY Self Help Videos that gave me the knowledge and confidence to get it fixed and back together and then run it through all of the different cycles and it’s been working not only great but it’s providing the softest water that we have ever had I think even when it was brand new So Thanks Again I really appreciate it and May God Bless You and Prosper Your Business and Reward You and Your Family Take Care and be Safe with the Love of Christ Jesus Al HOffbauer
Glad I could help! Please share video with friends and family!
Thanks fot all the great information. My question is : on the top of th 5600 fleck main piston valve should the small screw and washer that attaches the piston to the cam wheel be tight or loose? I dont know if I've made it too tight. Would that impede the function of the piston/cam wheel operation preventing the cycles to complete and jamming or getting the valve/cam stuck on a particular point. My rinse cycled for over an hour and i thought it wasnt going to complete so i had to manually turn cycle past that point.
My motor ,120v, is making noises that arent good, and the clock is running slow, about 2 hrs/day. Is that related to the timer getting wesker and malfunctioning?
Thank you so much.
I know very little about the Fleck 5600 valve. Best ask someone more familiar
@@water_estore I was impressed, but now not so much. This softener is probably one of the most popular for many years, it's baffling you don't know anything about it. Oh well, I'll move on, thanks anyway
Yes, the Fleck 5600 has been around for over 50 years, but as I mentioned it is not a product that I am very familiar with. We recommend newer technology products and I honestly see very few Fleck 5600'. So I have done very little work on them even 20 years ago, which is why I suggested you contact someone who still sells and sevices older technology Fleck water softeners (we don't) because they likely will be able to help you.
You're doing a great job Gary!
Thank you kindly1 Please share with friends and family.
Do you test the water before or after the water softner
Great question. Usually both as it will tell me if the water softener is working or not. Before also tells us how much iron is in the water.
@@water_estore Thanks Gary !
Do you recommend Hellenbrand water softeners?
They seem to have Clack valves like ours so that's good but likely ours are less expensive since we sell them on line here waterestore.com/collections/water-softener?pf_pt_product_type=System
Hi I have a older water boss 700. My question is does the float in the brine tank control the height of water after regen.
No, the valve controls the water level. The float shuts off the water if something malfunctions.
Thanx I have no manual.
Do you need to use res-up if you use red out salt in water softener
If that salt brand has iron remover in it, no you do not.
How often should I need to clean my clack ws1 with Rescare ?
Depends on if your water softener is on city or well water and if that well water has iron or not. Once a year should be enough unless you have lots of iron in your well water.
Must it be on bypass to clean the injectors
No, but the water needs to be shut off and you do need to start a regeneration cycle to release the pressure.
How do I know if my resin beads are bad? I have an 18yr old EcoSystem. We are a high use household with chlorinated municipal water. How do I know when to call for a service call from a pro?
Have your water tested after the softener for hardness. If it is no longer softening your water or has slowed down the flow you need new resin beads.
Great video Gary very informative.
49:44
Glad it was helpful! Please share video with friends and family.
I bought a house which has a water softener. There was no guide so not sure what kind of softener or if it’s working well. I have taken care of the salt clog. We have a well. It seams to regenerate too often (twice in a row). How can I change that?
Depends on the make and model. You can email us tome pictures and we'll try to identify it for you. info@waterestore.com
Great information. Thank you for sharing your knowledge.
Glad it was helpful! Please share video with friends and family!
gary would do res care and iron out at the same time or space it out with 1-2 cycles?
Defintely space it out by several weeks.
Does it regenerate everyday, at 2:00 or only when it needs it at 2:00 a.m.
Only when it needs to at 2:00 am.
good question
I have Waterboss700 and noticed low flow. Now some hammer. What should I check? Water hammer happens when on bypass also.
If water hammer happens on bypass it has nothing to do with the softener. Low flow? Check out this video ua-cam.com/video/tCQQxiT-zoc/v-deo.html
So I am a ham radio operator / mechanic / machinist / musician /computer geek. Best cleaning tools I have for small ports are various size guitar / mandolin strings. I keep the old strings for cleaning ports/ small engine carburetor pickup tubes / shower heads etc. Find yourself a string musician and ask for their old strings, they will have plenty
Thank you for the tip!
tell you what, if I traveled back in time 15 years ago and told myself that id be interested in an hour video about water softeners. My younger self would just laugh. However the information i get is so valuable. As a new homeowner, a video id really like to see is "Water Softeners 101" - something geared towards new home owners, maybe things to check on the water softener and etc. As a new homeowner ive just been inundated with so much information and have had to try and learn so many things that ive never dealt with before... hence why i am here. But a video geared towards that would be great
Glad to hear you liked the info. You might like this video too ua-cam.com/video/9t0kpY1W71I/v-deo.html
Can you exercise the bypass valves while it is still hooked up or do you need to shut the water off or shut it down before you do that
You can exercise it at any time.
can I add media if I lost some on a backwash.
Theoretically yes, but how do you know how much you lost?
very helpful I'll be watching!
Great. Please share video with friends and family!
Hi Gary, I just used your compensated hardness formula to make a significant adjustment to our softener settings. We're having issues with hardness and some iron sediment in toilets. We don't have a real serious iron issue but it's too much for us. I've gone through the softener and have set a regeneration for tonight. I do use ResCare-I totally agree with your opinion of feeders. I tried one and ended up with a mess. I have some Iron Out-I assume it is the same as your Rust Out-I have never used it in the softener. When this is put in the softener can we expect a chemical taste in the water in the morning after regeneration? Gary, I can't thank you enough for the hours and preparation that you put into your videos. You are my go to guy when it comes to our softener. Thanks again for your service to all of us that wrestle with water. Best wishes from Whidbey Island, WA
Can you turn a one piece system on its side to empty and clean
I wouldn't, they tend to break the top plate. If you are very carfull and tip it on to it's back it might work. But again, I wouldn't.
I hear trickling water from the media tank which it does not normally do. What could be the problem?
There could be some blockage. Try cleaning the media ua-cam.com/video/c8QKYr3B02I/v-deo.html
My console shows NA when I am trying to set. Can you suggest what should I do ?
At what stage is it showing NA? Is it for your hardness setting?
How much water should be in the Brine tank after Regeneration
Good question, this video will help you with that info ua-cam.com/video/flBBqcNa_AI/v-deo.html
I just got a system installed locally here and the system has a bypass valve but why did the install company also install an external bypass system as well.
Not sure, could cause a concern in the future. I would ask them
Have a kenmore water conditioner. Water pressure is down to a trickle at times. Bypassed water conditioner and pressure ok now.
The media is clogged. You either need to replace the media or the softener. this is a popular choice waterestore.com/products/hum-deluxe-water-softener-30-000-grain
Any info on cleaning a Venturi valve/system. Ken more softener. Thanks for the info.
I am not familiar with their venturis
Hi Gary, thanks for your answer. I'd like to know will the softener run automatically or manually? If doing it manually, how to decide the running time? My softener is Kemmore 300, only one part.
All water softeners run automatically, either by time or water usage.
Hi Gary, would UV light take care of bacterial iron?
Great question, no it will not. You need a chlorine injection system.
What causes the water pressure to be low. I have an AO Smith water softener. Only 4 years old. A plumber told us we needed a new one.
This video will help you test this out. ua-cam.com/video/tCQQxiT-zoc/v-deo.html If it is clogged you could replace the media instaed of getting a new one, this video shows you how ua-cam.com/video/Z47JGH1l39o/v-deo.html
Do box store softeners work..
Briefly, but anything over a year and you are on borrowed time. Also, typically there is no parts availability
Hi Gary, thank you for the great insight! Can you tell me what kind of media I should use in my 1.5 cubic ft tank? I am on a well system with high iron and manganese. Thank you again sir.
Any tips on a on demand unit, level of salt, setting up nightime demand ,
How often it should recharge.
Yes I do. I have videos on all of those topics here ua-cam.com/video/cmhwbnVvM8w/v-deo.html and here ua-cam.com/video/5j3wXccdC4c/v-deo.html and here ua-cam.com/video/c6r7qUK8to4/v-deo.html
I think I have a leak! I can't find the bypass.
In a Clack WS1 water softener it is where the pipes connect to the water softener waterestore.ca/products/clack-ws1-bypass-v3006
Hi Gary, Hard to express how grateful I am for your videos. Do you have any videos on carbon filters and proper maintenance of tannin filters. I'm wondering specifically what level I need to keep that resin at in the fiberglass reservoir.
Glad you like them. I ahve carbon filters here ua-cam.com/video/yXu19iykvP4/v-deo.html Tannin filter maintenance is here ua-cam.com/video/1vMsb-GlrDo/v-deo.html Salt in brine tank should be about 1/2 full but higher than the water.
For my softener plant, brine intake time is 30 minutes whereas duration of filling water into the brine in the last of regeneration process is just 5 minutes. My question is if the system refills very less quantity of water, how much brine solution is it going to take in because brine suction cycle is 30 minutes. Will it take some air after taking in all the very low volume of water? Or should I fill manually the brine tank after it refills for 5 minutes. Please explain. Thanks in advance
No, you don’t need to add water. This video explains the regeneration cycle
@@water_estore Thanks for the reply. I stopped adding water and now my hardness levels are maintained. 👍
My regen time is set for 2:20 PM. How do I change it to 2:20 AM ?
This video shows you how ua-cam.com/video/qrnARW88Rc4/v-deo.htmlsi=PUdU0iZOg6n9H8R8
how much water level is in the brime tank.
This video will help you ua-cam.com/video/flBBqcNa_AI/v-deo.html
Hi Gary. Does it hurt if you ran out of salt for a couple of months
Cheers
Rick
No, but no longer than a couple of months. It's actually a good thing to run out once a year so the system can clean up all the old salt in the brine tank.
I have a maytag water sofner for almost a year when they install it i ask the if I need to do any maintenance and the guy said no , only to make sure to have full all the time. But every 2 weeks I look at the tank and there's water i don't know if system is working properly.
Check out the information in this video, it should help you ua-cam.com/video/flBBqcNa_AI/v-deo.html
Hi Gary i have a water refilling station the frequency of regeneration is every 2 days. The resin beads was replace last Nov. 2020. But only this year 2022 Aug. i manage to check the water hardness using test kit solution 1,2 and 3. I found out the hardness is 170ppm and the color of the water sample from the softener outlet is blue. Advice me how to correct the hardness. Do i need to replaced the resin beads? Fyi. the source of water i used is from deepwell .Thank you in advanced.
Additional info i put solar salt 5kilos every regeneration.
Have you gone through the troubleshooting advice in this video ua-cam.com/video/Lr3jyGiJdC0/v-deo.html
How much water should remain in the tank?
It it is a prefill water softener, there should be none. For a post fill water softener it would depend on the programming but about 1/3 full.
Hi, should I run the recharge everyday and should I manually do it? I set my softener recharge at 2 am, but it didn't start that time.
Water Softeners does not regenerate every night only when they run out of capacity. This video will help ua-cam.com/video/wPh_l56OWOM/v-deo.html
@@water_estore Hi Gary, thanks for your answer. I'd like to know will the softener run automatically or manually? My softener is Kemmore 300, only one part.
Hi Gary... I have a Whirlpool... it sprung a leak... on the water intake... plastic close to where the clip slides in. Can we fix it or do we replace that part.. thanks in advance
I would replace the part.
Can I place a big blue sediment before a new air iron filter with clack ws1 head? Im also having a water softener after the iron filter.
Yes you can.
Hi Gary, great videos. I have a Rainsoft watersoftening system that's about 45 years old (installed in late 70s or 80s) or better. Do you know anything about them or have information on them regarding maintenance? Thanks.
No, I would just follow the advice from that video.
Where can I get GE parts?
I really don’t know. We don’t have them.
Love chat is not available to me, but my problem is the gallon total is not changing on my water softener. Can you tell me what is wrong?
Yes, your meter is not registering the flow. this video will help ua-cam.com/video/Lr3jyGiJdC0/v-deo.html
Hi Gary, I just installed an Aqualux ProSoft water softener with a Fleck 5810 high flow control valve. With a 1.0 cubic foot, 10" x 54" tank and 200lb. salt capacity brine tank. I have a high suspended manganese level of 2.32 mg/L , iron @0.07 mg/L, hardness @103.1ug/L = 6 grains per gallon. which puts my hardness setting at 15.56 (H-15) on my control valve. Res Care was supplied with this unit. My question is how often should I apply Res Care and/or should I be using Pro Rust Out? Or is there a a different product I should use. I am a first time water softener owner.
Appreciate any feedback.
I am not familiar with that water softener so i would check with the manufacturer.
- @@water_estore - I guess I didn't ask the right question Gary, I'm on well water. I have been using Res Care once a month, our water has suspended manganese level of 2.32 mg/L , iron @0.07 mg/L. My question is Res Care okay to use or should I Pro Rust Out. My other question would be how often should I use either of these products, any suggestions would be greatly appreciated.
Gary, I'm a new subscriber and have learned a lot from your videos. Question: I am planning on cleaning out our brine tank soon. Once the cleaning is done and salt is added, do I have to add water to tank or does the system do it? Thanks!
Great! Add about 5 gallons of water and after the first regeneration the water softener will put in the correct amount.
How can I turn the water softener off when I am gone on vacation
You can shut all the water off in the house, bypass it or just unplug.
Gary I am glad that you are on Tube that you gave me hope that I can get my Canature 565 150 I had it installed in 2014 and I thought that I would give a NE Air National Guard member that was working for Quality Water Services and the plumber came and hooked it up in about 15 minutes and they charged me the flat fee of $350 plus I had over half a bag of resin beads that I had from adding to my old Water Softener that We had to get when we had a Heritage Prebuilt Home and purchased it from My Wife’s Uncle and We bought 3acres from Her Dad over Forty Five years ago and the plumber/private well driller / submersible
How can I help you?
Waterboss 900 water pressure in the house is very low. when softener is bypassed there is plenty of pressure. I replaced injector assembly, cleaned brine valve assembly. still low pressure Help...
You will need to replace the water softener. Likely the media has become degraded from the chlorine and their now blocking the riser tube
What do I maintenance for black water? I have flushed my hot water tank and I still have it.
Likley you have manganese in your water. You would need to clean the water softener media. This video explains the process ua-cam.com/video/c8QKYr3B02I/v-deo.html and you can get the cleaner here waterestore.ca/products/pro-res-care-water-softener-resin-cleaner-3-78-l-free-shipping
I have a Hague Watermax. I bought my house in 2009 and it came with the house. (house built 2000). I cleaned the brine tank, it was very dirty. I regenerated it overnight and it is still black (or gray). Do you think Res Care will fix this problem?
I watched a video from Hague and they were cleaning (replacing) carbon. Have you ever heard of that and do you think it may be carbon issue or Res Care can fix it?
I would definitely try Res Care, if the media is dirty that might fix it.
I have had a Culligan water softener for 5 years. The water isn’t Coming out soft anymore. It appears that we did have a salt bridge. We cleaned the salt bridge we cleaned the entire salt tank. We also used resin out to clean the brain well. I have re-generated the system with each process. What else am I missing what could it be.
try the ideas in this video ua-cam.com/video/Lr3jyGiJdC0/v-deo.html
i have a tank filled just water and no salt
What do i do
You would need to add water softener salt.
Problem with my water softener...seems to work ok...but when I add salt, the reset salt level button does not stop flashing. I tried unplugging it, waiting, and plugging it back in. Any idea?
I would disregard that salt level information altogether. Far more confusion that they are worth.
Hi Gary: I Have a Rain Soft E5, I don't like the slimy feel while taking a shower is there a way to adjust the hardnes
I am not familiar with that model but I'm sure you can set the hardness, have you checked the manual?
My softener is doing nothing what to check time salt level etc not working is there a fix
Check out the procedure in this video ua-cam.com/video/Lr3jyGiJdC0/v-deo.html
Hi Gary we are 4 people and I am thinking to get a water boss water softener I live in city area, what model will the best for us, please,let me know when you can, thank you.
It depends on how hard your water is, do you know?
How often should I hear my water softener going on?
It depends, this video will help you ua-cam.com/video/5j3wXccdC4c/v-deo.html
How do i use hydrogen peroxide to clean my pipes or system.
I don't know, only ever used bleach, see this video ua-cam.com/video/cQyNRu5LqOM/v-deo.html
I set my softener to 17 grains per gallon and runs every night is that normal
It sounds like your water softener is too small for the amount of water you use or it is programmed incorrectly. No, it is not normal.
Why does the solid state boards short out..? Should have reset...cheap worm gear..and motor drive...
I have never heard of the boards ever shorting out. A brown out or major voltage or power surge may kill the board which is why I suggest you plug it into a surge suppressor. We have sold thousands of these and never had a worm gear or motor failure, have you?
If you have a lot of iron in your water, do not use the red out salt, as it has just a little bit of citric acid sprayed onto the pellets. Use Rust Out, and sprinkle 4 oz. over each bag of salt. As it works its way down into the brine solution, it will clean your resin a lot better than the red out salt. I would recommend buying the standard water softener pellet and then buying Rust Out.
I haven't checked this out but it sounds like it's worth a try if you are using a water softener to remove a large amount of iron from your water.
gary how many salt to put in the braine tank
this video of mine explains how much salt ua-cam.com/video/C3TpdeNX58E/v-deo.html
Hi Gary, I know this video was produced a year ago but, I just discovered your videos. The reason I have been looking up videos on water softeners is that I have been dealing with a service company for mine that I really believe has been ripping me off and not doing the correct service on my softeners system. I purchased a Westinghouse water softener system which included a 5 tier reverse osmosis system installed under our kitchen sink about 7 years ago. This system is due for an annual servicing. I just tested the water for hardness and it is testing
hard. Also I am smelling an older coming from the regular faucets when the water is running. We are on well water BTW. I have come to the realization that I can service this myself but need some advice. Questions: I bought some 'Iron Out'. Should I bypass the media tank while adding the Iron Out to the brine well to regenerate the media? Also the book I have for this system doesn't go into servicing this equipment and there is no videos of instructions on servicing the Westinghouse water softeners on line. Any advice you can give me will be greatly appreciated. Thank you for helping us out.
No you should not bypass the water softener when adding the iron out. My water softener maintenance video here should help ua-cam.com/video/kdkhAGlB2AQ/v-deo.html
Gary, just found you on UA-cam and followed your tip on how to bypass my water softener. It's Saturday night and my kinetico water softener will not stop regenerating. Was hoping you could help me fix the issue. Thx a million in advance.
Can you not just bypass it?
@@water_estore Ours keeps dumping water out of the drain house.... been about 3 days. just bypassed it. What is our next step? I thought these were very low maintenance! What reasons could cause non-stop draining to occur? Faulty O-Ring maybe? We always use quality salt and the regen is set to approx 3am
@@water_estore yes I was able to bypass by watching your UA-cam video. The kinetico (American Water) crew came to the house and replaced the head unit. Fortunately for us the Kinetico was still under warranty.... All's good now. Thx
I accidentally put pool salt in my brine tank. What should I do about this? My water is hard. I have a new puronics system.
I would try to remove most of it and then add water softener salt. It should be fine.
@@water_estore thank you. We just replaced our original Puronics with a new one and I was so worried that I messed it up. First mistake in 20 plus years with my unit! 😂
Hi Gary! I just found your videos tonight and have now subscribed to your channel. Fantastic content. Thank you!
My question relates to your suggestion of using chlorine to disinfectant the media bed... Does one simply purchase regular chlorine laundry bleach for this?
Yes
Can you explain how a water softener works
Sure, this video explains how ua-cam.com/video/i9pI76dk4Zs/v-deo.html
Hi! Can you please do a video "how to regenerate and maintain a pre-fill water softener for dummies?"
I don't like or handle pre fill water softeners. But the maintenance should be the same as what is in this video ua-cam.com/video/kdkhAGlB2AQ/v-deo.html
I live in Tulsa Oklahoma
Good to know.
Mine is staying at 0 capacity in gallons remaining
Either the water softener is not regenerating or there is a problem with the circuit board.
I would not recommend using chlorine as chlorine damages resin and is not approved to disinfect a water softener. I would recommend using Sani-System. Sani-System is NSF approved and EPA registered sanitizer for water softeners and Reverse Osmosis units. And it does not damage resin, valves or seals in the unit.
We have Sani System available here waterestore.ca/products/pro-products-sani-system-water-softener-disinfectant-2-pack?_pos=26&_sid=f9a936893&_ss=r
I need a technician please the name of my equipment is Water Teghnologies",
We can help. Just email us at info@waterestore.com
Hi Gary I have a leak on the bottom of my cylinder
Nothing but advertisements for "my other videos"
To some extent yes, but we now have over 300 videos in the library and people have trouble finding the ones they are looking for. This live stream replay is a great way to group all of the water softener maintenance ones together so if someone is looking for that category I suggest they watch this video. It's quite popular.
Don’t be a puss. Gary provides wonderful knowledge for those of us who want to learn.
Gary,..... Get to the point
I'll try to improve.
@@water_estore Yeah, some of you you tube guys are concentrating on making film. We come to these channels to learn something about what might have been in your video title. not o listen to endless rederick.
Hope this helps you to improve.
after henpecking away for an hour or two it won’t let me send it to you so all that work for nothing oh well ( get it that’s a very deep subject ) Ha Ha get it but you didn’t get the whole story from start to finish please post the best way to get a hold of you for your expertise and wisdom because I’m not getting it from Quality Water Services where I purchased my Canature 565 no help or support or anything else like that that after they installed it in 15 minutes and charged me $350 so called flat fee after giving them over half of a 80 pounds bag of resin beads that I had from the my old water softener and I never heard from them yet and we have been without hot water and soft cold for 6 days now and have to carry water to each bathroom for the toilet because the only hard water faucet is at the kitchen sink and yes I know that I could put the softener in bypass but I don’t want to fill up the water heater that is on propane with anymore hard water than it’s already gone through it because I wasn’t aware that the water softener wasn’t working properly for some time now and they don’t make water heater’s like they use to my first one lasted 22 years or more and my second one lasted only 6 years so they replaced it with a new one with no warranty on this one and when they came to replace the first one they opened the box it was in and no damage to the box but it had a great big dent in the water heater so that they must have boxed it up at the factory already damaged and I suppose they didn’t want to get into trouble so they went ahead and boxed it up and sent it out that way God Help Us All Amen and Amen Big Al from Nebraska The Good Life here on earth and trying to do the Will of God The Father Creator of Heaven and Earth and trying to do what Jesus Christ Our Lord and Savior taught us while here on earth that is recorded in the Holy Bible How we are to do for all those God Created that need our help to provide for their needs like that of the widows homeless those who don’t have any parents or family relatives for guidance and protection and all the necessary things for them to live and to be nourished and sheltered to be loved Just as God loves us that His Mercy and Love and Forgiveness that’s why He sent Jesus Christ His Son to pay for our unrighteousness’s and that all we have to do is repent and freely and openly acknowledge that Jesus Christ is truly the Son of God and is Our Lord and Savior that Jesus was crucified Died and was buried and on the third day He Rose again from the depths of hell and defeated death and as He Ascended into awaiting
How can I help you?