Angie, I apologize for the confusion and I understand your concern about where your product is. Your order was packed and a label was created on Thursday the 8th. Our warehouse is closed on Fridays so your order was picked up by UPS yesterday, Monday the 12th. It is on its way now as I mentioned in the email to you. Feel free to email me if you have any more questions!
Oh no! The urine and solids are two completely different containers so I'm not sure how one would get into the other. If you would send us an email at Support@ThroneCompostingToilet.com, we'd love to hear more about the issue, see some pictures, and help troubleshoot the issue.
Cool
This is super cool I just bought a diverter for 5 gallon bucket but this looks nicer than my set up😂
Let us know when you're ready to upgrade 😁🧻
Awesome.
I never received my order after several emails no one has contacted me about where my composting kits are.
Angie, I apologize for the confusion and I understand your concern about where your product is. Your order was packed and a label was created on Thursday the 8th. Our warehouse is closed on Fridays so your order was picked up by UPS yesterday, Monday the 12th. It is on its way now as I mentioned in the email to you. Feel free to email me if you have any more questions!
@@thronecompostingtoilet Thank you so much. I appreciate your great customer service.
Having issues with my diverter. Urine and solids mixing. The urine spills over into the bucket. Not good!!!
Oh no! The urine and solids are two completely different containers so I'm not sure how one would get into the other. If you would send us an email at Support@ThroneCompostingToilet.com, we'd love to hear more about the issue, see some pictures, and help troubleshoot the issue.