GE Dishwasher Door Leak

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  • Опубліковано 5 лис 2024

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  • @jsboke
    @jsboke 5 років тому +16

    As a follow up to my previous post, the part number for the thinner foam gasket (Vent Door Seal) is WD08X10092, in case anyone is interested.

    • @hanslain9729
      @hanslain9729  5 років тому

      Thanks man! Nice to know they're actively addressing this issue..

    • @Tank2797
      @Tank2797 5 років тому +3

      Yes, and you can replace it yourself without any tools! If you don’t find the part, you can just cut the existing seal to make it thinner (leaving about 2/3 of the thickness should work).

    • @t0mpee
      @t0mpee 6 місяців тому

      Thanks man! Saved me a headache!

  • @jamiebray6518
    @jamiebray6518 5 років тому +11

    I'm about 18 months into this dishwasher and of course out of warranty. About a week ago we noticed the vent cap kept falling off. I would reinstall the vent cap and it would only stay on for a few times of opening and shutting the door. A few days later when we ran the dishwasher water ended up leaking all over the floor. I searched for possible causes and thankfully ran across this video and read through the comments. This definitely seems to be an engineering flaw that many people are having. I called and spoke with customer relations at GE and they sent me out parts at no cost and also offered a discounted price on a new dishwasher if the parts didn't fix the problem. They sent me out a new vent cap, new seal between the door and vent, and a new latch clip that attaches at the top of the door. I have reinstalled the new parts and the vent cap is staying on for now but I anticipate the same thing is going to happen soon again. It's annoying that now we have to keep the kick plate on and only run the dishwasher while we are able to be around in case it leaks again. GE needs to manufacture a better vent cap with more threads to be able to have a more secure connection. Disappointed for sure in this product. Hope maybe there is a recall due to so many floors being ruined by the water leaking out due to the vent cap coming off.

  • @martymartella2760
    @martymartella2760 6 років тому +7

    After 2 hrs of trying to fix leak in dishwasher door I saw your video and tightened the cap on inside of door. Now I'm a hero at home! Thank You!

  • @catherineswicegood4251
    @catherineswicegood4251 Місяць тому +1

    My kitchen floor is ruined from the continuous drip that everyone just kept putting a towel down!! This weekend we pulled it out, inspected EVERYTHING. Only solution was to replace door gasket- which I honestly didn’t think that is the problem. But this afternoon my granddaughter came running to my room that water was seeping up everywhere from under the floor. I am 70 year old grandmother and I yanked that sucker back out from under the cabinet thinking discharge hose must have split when we put it back in yesterday. Not a drop of water under or behind it, just a ruined floor all around the front of it.
    So I gave in and admitted it must be the gasket and went online to order it. THEN I SAW THIS VIDEO!!!!! That round piece has always popped off and family just decided to leave it off!!!! So evidently, depending on how the top rack is loaded would cause more or less water to shoot right smack into that thing!!! Right now I don’t know whether to laugh or cry!! Relieved of course, but it would have been a lot cheaper to replace that lid/cap a long time ago than have warped flooring!!!

    • @hanslain9729
      @hanslain9729  Місяць тому +1

      @@catherineswicegood4251 That is rough! We had to replace our floor after a piece under the dishwasher ruptured. It was a failure of the GE part. Insurance got GE to cover our deductible. At least. Insurance covered a total floor replacement downstairs cuz they couldn't match the flooring.

  • @farside51
    @farside51 2 роки тому +3

    Hans, I owe you a dinner and drinks. Great video. My three year old GE was leaking tonight and I checked all the gaskets made sure everything lined up and clean, I always clean it,shut the door to continue cycle and still leaked. I found your video and sure enough the vent was loose so I took it off checked inside to make sure everything was okay and screwed it back on snug. No leak. I’ll revisit it again next wash. You saved me a lot of money and aggravation. Especially since I’m leaving for my golf trip in a few days leaving my wife alone and having it leak while I’m 800 miles away.🍻🍻

    • @hanslain9729
      @hanslain9729  2 роки тому +1

      Glad this helped out and have a good golf trip! 🙂

  • @christinamontemayor1215
    @christinamontemayor1215 8 місяців тому +2

    I tried this on my dishwasher and I’ve successfully done 2 loads with NO LEAKING. thanks for posting this video

  • @13Danb13
    @13Danb13 5 років тому +6

    Hans, you just put a smile on my face. After finally deciding to spend the money and choose a dishwasher, wait for delivery and install it... yep you guessed it, IT LEAKED! You da man, thanks so much!

  • @shawndieken8238
    @shawndieken8238 5 років тому +13

    I ordered the replacement seal mentioned in some of the comments below (WD08X10092) from GE for $20 and it was certainly thinner than the one I replaced and the vent tightened up as expected now. I was able to just use a small screwdriver and remove and replace the seal through the vent hole without having to remove the door or anything else. It took about 2 minutes and haven't had any issues since. Simple fix for poor GE engineering!

    • @christopherlima4965
      @christopherlima4965 3 роки тому +2

      I have the same problem - buying a new seal and will try to replace it without taking off the door, as you did. Fingers crossed.

    • @silverS70
      @silverS70 2 роки тому +1

      @@christopherlima4965 Did you fix it without having to take off the door? Think I've got the same problem.

    • @TheJoedirt6000
      @TheJoedirt6000 10 місяців тому +1

      Took me 2 minutes also :)

  • @jimbuckley5563
    @jimbuckley5563 6 років тому +2

    Just found the same symptom on ojur GE washer. Found this cap completely off and laying in the bottom of the dishwasher. Seems like the perfect solution for our problem. Will find out for sure tomorrow. THANKS for the video and the expert help

  • @jeffchiles2279
    @jeffchiles2279 2 роки тому +2

    For a while I thought it was the lower door gasket causing the leak on mine, but it was actually the vent cap! Thanks for posting this!

  • @GeorgeKofoed
    @GeorgeKofoed 6 років тому +7

    Just experienced this same problem with my less than a year old GE model. The cap actually came completely off, and because it wasn't there to provide the upward pressure, the large hexagonal foam "seal" had moved and the water was cascading down the inside of the door and out onto the floor.
    Attempts to re-install the cap revealed the design flaw previously mentioned, as there is no way to keep the threaded piece in the door in position to allow the threads on the cap to engage.
    My solution: Took out the hexagonal foam seal and dried it completely. Sprayed it on both sides with 3M spray adhesive, as well as the inner part of the hole in the seal, and let it become tacky. I carefully slid the seal back into the hole in the door and onto its proper place on the threaded collar, where it stuck firmly. I then lifted the entire unit up against the door until it was aligned perfectly, and stuck solidly to the inner surface. Twisting the cap on was a breeze afterwards.
    GE needs to address this design flaw with a new part, as others suggested, I find myself checking the vent cap every load now.

    • @hanslain9729
      @hanslain9729  6 років тому +2

      Great temporary solution! Wonder if I could do the same with 3M VHB double sided tape...

    • @_k911
      @_k911 2 роки тому +1

      You didn’t have to take apart the door?

    • @t0mpee
      @t0mpee 6 місяців тому

      @@_k911no as others are saying even to replace the seal, it’s just one screw

  • @bradleyfrizzell9710
    @bradleyfrizzell9710 4 роки тому +4

    Thanks for this video! Just bought a home with this unit and had the weird leak. Sure enough, tightening the door fixed the issue. Would totally buy you a beer, man.

  • @haiminggu7243
    @haiminggu7243 3 роки тому +1

    Right on!! It is a relief as I had been scratching my head for days about the cause.

  • @archermcc1
    @archermcc1 Рік тому +1

    Thank you SO MUCH for sharing this. I don’t know how many videos I watched and how many things I tried. THIS WAS IT!! No more leaks!! Thank you again!!

  • @pinofry
    @pinofry 2 роки тому +3

    Thank you for post this!! We had the exact same issue, and this fixed it. You just saved us, I’m sure, at least $150 bucks. Much gratitude to you!

  • @BIGDH2000
    @BIGDH2000 3 роки тому +1

    Thanks a ton. Ours had worked loose. I pulled the dishwasher out and checked everything for months.

  • @genetano5719
    @genetano5719 5 років тому +4

    So after 2 year, our dishwasher started leaking at the door from the center and sometimes on the right side. I knew it could not be the gasket around the door, nor the gasket at the bottom of the door that when closed it seals the inside bottom to the door. At first I thought is was the soap dispenser but looking through youtube I found the issue, the vent cap loosened. So called GE service, since we were out of warranty they wanted $$$$ to repair an obvious design flaw, listening to the service person over the phone the repair was not a true fix but rather a band aid to the problem. My issue was the plastic housing inside the door moved back far enough to cause a gap between the O-ring gasket and the plastic housing. The vent cap could not seat properly, nor could it tighten being the inside plastic housing moved back into the door. So the true fix would be (1) to support the inside plastic housing so not to move back (2) make the threaded portion of the vent cap longer to get more threads and to reach deeper into the inside plastic housing. Since I do not have the resources to fix it correctly, here is my $6 interim fix. I removed the plastic that covers the control buttons, be careful not to damage the clips as the replacement part is $72... I purchased the super long driver set from harbor freight tools #34253, hint cost is $6, insert the phillips screw driver tool into the small square hole directly over the vent hole, it's the hole just left of the display screen closest to the handle. With the tool inserted and now behind the inside plastic vent housing, apply pressure to bring the plastic vent housing close to the vent hole and screw on the vent cover. Replace the plastic control board cover over the buttons, take note of the clips. WHAMO no leaks.

    • @loufricke9124
      @loufricke9124 3 роки тому

      Gaetano Bonasia YOU FREAK'N ROCK!!!!!!!!! I've been dealing with the COMPLETE KNUCKLEHEADS at GE for WAY TOO LONG and your solution was PERFECT!!! I happened to have a 12" long 1/4 drill bit that worked PERFECTLY! ...and a 1/4" steel rod x 12" long (threaded or not) can be picked up at nearly any hardware store for

  • @bracciante
    @bracciante 6 років тому +2

    I just 'dicovered' the same leak on a new Cafe model. Water coming from same location. I will check the cover....
    Thanks for posting.

  • @jamesondeschain2654
    @jamesondeschain2654 5 років тому +1

    I just finished loading the dishwasher and discovered a huge puddle on the floor after I shut the door.
    Every other site/video seemed to want me to spend money slowly replacing every little piece on my dishwasher in an attempt to troubleshoot my newfound leak.
    Luckily I found this video and was able to test your solution prior to spending any money.
    While my vent cover was snug it was kinda grody inside. Figuring soap buildup might be the culprit I made sure everything was cleaned up, then cleaned the door seals, too. (Just in case.)
    So far, so good!
    If this doesn't work I'll try the same fix as Cindy Howard and just Gorilla glue it to hell and back.

  • @guvmitchell2550
    @guvmitchell2550 3 роки тому +1

    Good luck with the Bosch, from what I've learned from local appliance pros, the Bosch won't leak...but it's electrical issues are horrible. I have the GE, and it drives me crazy, I will get the replacement washer and give that a shot.

  • @rstandiford100
    @rstandiford100 3 роки тому +2

    Dude. All the comments say the same thing. Just saved my day!!!

    • @hanslain9729
      @hanslain9729  3 роки тому +2

      Glad this helped! :) See my comment I added today about putting a tray under this washer as insurance.

    • @gemthomas
      @gemthomas 3 роки тому +1

      @@hanslain9729 👏👏👏 5 min away from being certain this was fix.... Glad GE is compen💵💵💵💵 you for your time.

  • @davidturner4464
    @davidturner4464 6 років тому +8

    I've had this problem for almost a year. I check it everytime it is ready to load. The cap has come off during washes and floods my kitchen floor and the cap has been melted twice by the heating element in the bottom. I can't find the part number to order a new one, nor do I have any idea how to fix this. THANKS for posting this; it's the only video I've seen on this design flaw.

  • @jeremyg4164
    @jeremyg4164 5 років тому +3

    You saved my ass with this video. That piece had fallen off but it was a new house and I didnt know what it was so I tossed it on the counter thinking it was to some crazy tupperware thing...putting that back on stopped the leaking. Thank you!

  • @jnjewlz
    @jnjewlz 4 місяці тому +1

    You rock! Totally worked. Wish I had seen this BEFORE I purchased the new door gasket. :D

  • @derek099153
    @derek099153 3 роки тому +4

    Thank you thank you! This should be in the GE manual

  • @christopherlima4965
    @christopherlima4965 3 роки тому +1

    I had the same problem - I just replaced the original (hexagonal) seal by carefully pulling it out the vent hole, and replacing it with the thinner, circular foam seal (number below). The vent cap is still positional - as Hans demonstrated, but it works now, and I didn't have to take the door off.

  • @aaronslaney5225
    @aaronslaney5225 5 років тому +3

    Same issue for purchase at Home Depot in Eastern Canada. This is a design flaw. My experience was to call GE service out of warranty and pay for $80 service call. Tech suggested $280 repair with majority of cost a rubber seal/gasket that is not part of original equipment. Decided to try silicone which is doing the job. Won't be buying another GE product!

  • @Dk_10_10
    @Dk_10_10 2 роки тому +1

    Testing it out now as I type this! My vent was loose so hope that is the fix. Will update.

  • @RyanAlcantara
    @RyanAlcantara 5 років тому +2

    Holy cow. I've been dealing with this leak off and on for months. At first I thought some how dish soap had gotten into the washer. Racking my brain yesterday trying to figure out if we needed to replace a part only to discover the vent cover was really loose after watching this video. We'll see if this works.

  • @mikeammo79
    @mikeammo79 2 роки тому +1

    Thanks very much for taking the time to make this! Exactly my problem.

  • @jsboke
    @jsboke 5 років тому +5

    I had the same problem with my GE dishwasher. I tried numerous fixes but nothing worked. The vent cover kept popping off. Finally called GE customer service, explained the problem and that this issue seems to be a design flaw based on other complaints I saw online, including this video post. They sent out a repairman who replaced the vent cover, plastic vent housing and foam seal inside the door. Found out that the original foam seal is too thick and the reason for the problem. A thinner foam seal was installed. We’ll see if this is a permanent fix.

    • @hanslain9729
      @hanslain9729  5 років тому +1

      Awesome. Please circle back on this in the future and let us know if that was the permanent fix.

    • @t0mpee
      @t0mpee 6 місяців тому

      Did it work?

  • @scotparker8252
    @scotparker8252 Рік тому +2

    Thanks for this video. It solved my problem! 👍

  • @jeffster7
    @jeffster7 3 роки тому +1

    Thankyou Hans! - We had same problem on a 3 yo washer. I was watching videos, found the problem when I was looking at the door; no cap!? Where is the cap? FOUND THIS VIDEO immediately after I found the problem, and verified that is it! No more leaks!
    Cap was at the bottom of washer, near the rotating spray arm. Lucky it was not melted, it's been down there for 2-3 washes while I was using a high sided serving tray to catch water mostly leaking from right-bottom of door. Screws in ok; will talk to GE about fixing it due to design flaw; don't need my vent cap popping off when I use the Boost temp heating settings. Hard to find the cap, it's such a dim grey color; it should be white or red ;-)
    Sounds like I might get GE to fix it for me, for free? Anyone know for sure?

  • @mattb1163
    @mattb1163 8 місяців тому +1

    I noticed a stain below the vent like it’s been leaking and now a dark drip like stain doesn’t want to come out. Is this normal? The vent is tight.

  • @kobby71
    @kobby71 2 роки тому +1

    Great video. Simple solution. It worked! Thank you.

  • @cappyjack9506
    @cappyjack9506 6 років тому +3

    Thanks for posting this. Just had this issue with my new gdt695sflds. If anyone has tried the silicone idea with success please let me know. I'd rather not have this thing popping off in the middle of a cycle if I can prevent it.

  • @nicktosques4952
    @nicktosques4952 6 років тому +2

    same thing here. i tried teflon tape and thought it did the trick but the cap popped off again. GE service came by and ordered a new cap;
    still waiting for it. still washing the dishes by hand. the unit is 3 months new.

    • @pmfour9289
      @pmfour9289 5 років тому +1

      Nick Tosques did the new cap work? I’m having same issue

  • @LisaAbercrombie
    @LisaAbercrombie 2 роки тому +1

    You just saved me like $800. Thanks!

  • @ericramos986
    @ericramos986 2 роки тому

    Thank you for share your knowledge I appreciate it. Keep doing your thing

  • @tylerseboe
    @tylerseboe 6 років тому +3

    We have the same issue on GE model GDT695SMJ2ES. Found this vid after I figured it out; thanks Hans. Has anyone tried using silicone or some other adhesive? I've tried a little teflon tape to see if it holds more snugly.

  • @fortressplanninggroup8952
    @fortressplanninggroup8952 6 років тому +4

    HI all, My cap will not screw back in - Has anyone found a solution to this problem?

  • @nicholasgallington1417
    @nicholasgallington1417 5 років тому +2

    Mine comes off every time I run the dishwasher. It's crazy. No matter what I do, it keeps popping off.

  • @jeffw3776
    @jeffw3776 6 років тому +2

    Cap not my issue. Sure wish it was. My GE just outside warranty leaks on left and right side of front. Dealing with two cups below it for now. Cause must in the system itself. Still searching. Hoping I don’t have to remove the door but may have to.

    • @jeffw3776
      @jeffw3776 5 років тому +2

      Update...GE guy came out and said the insulation in the door on bottom was installed incorrectly blocking the middle vent and was soaked. New one ordered and he came out and replaced it no charge! Yeah...Also replaced the cap seal with a newly updated better version. Said the original one is defective by nature.
      Yes....GE guy....great job

  • @g0105RPI
    @g0105RPI 6 років тому +3

    We literally had the same thing happen twice to us. The cap pops off mid cycle. I tried doing it snug but not too tight and see if that helps. I'm thinking maybe the steam or hot water expands the plastic and maybe pops it then. last time this happened was a few months ago then last night. I'm debating if it pops again whether to call warranty or take a dab of silicone to the plastic threads and lock it in place.

    • @hanslain9729
      @hanslain9729  6 років тому

      g0105RPI That's unnerving. Will keep an eye on this for sure then. Thanks

    • @jeffster7
      @jeffster7 3 роки тому +1

      I used simple teflon plumbers tape in same direction as the cover rotates ON, with the cover threads to seal the cover, and torqued it pretty tight; has not come off since; but I also stopped using the Temp Boost setting ON, so the unit no longer heats up as much as it used to. We will see. This is definitely a design defect, since this seal part was only recently changed, being used for years and years of GE dishwashers (Part #: WD08X10092).
      If it AIN'T broken don't fix it, BUT IT IS bROKEn...!

  • @sharonmilne503
    @sharonmilne503 5 років тому +1

    Has GE addressed this problem yet? My dishwasher has done this several times and the cap popped off. Now it won't line up with the inside door part that the cap screws into. My dishwasher is 15 months old, so out of warranty. This seems to be a defect after reading all the comments.

  • @pharm30
    @pharm30 4 роки тому +1

    Mine has done it like 3-4 times. 😡vent cover keeps popping off and water everywhere

  • @doom4067
    @doom4067 2 роки тому +1

    This might be why my dishwasher started leaking after 4 years. I guess we'll find out.

  • @zhaoliu10
    @zhaoliu10 6 років тому +1

    I figured it out. Push the door from outside by the same location and one hand screw it inside. This would put it back.

    • @hanslain9729
      @hanslain9729  6 років тому +1

      Good idea for reinstallation. This can put it back however it still seems to work loose randomly due to heating and cooling with the expansion and contraction.

  • @RoseofLightning
    @RoseofLightning 2 роки тому

    Hello. I wanted to ask what was the model number of your dishwasher? Mine is the exact same one and i just moved into a new home. Everything in the dishwasher itself is fine. Just asking for further reference. How do you completely clean your dishwasher btw?
    Thanks for this video cause i know now that i have a door vent and i can unscrew it. Thanks

    • @hanslain9729
      @hanslain9729  2 роки тому

      Sorry - no idea on the model as it's no longer in my house after it had a leak as noted in the description above.
      For cleaning? Just clean the visible surfaces with soap and water I'd think. Least it's what we did. Good luck!

  • @aet1520
    @aet1520 6 років тому +1

    HAALLLPPPP meeeee. We just bought our house and have this exact dishwasher, 2 weeks into living here we have the same issue. The dishwasher is only about 5-6 months old. I did tighten this piece but it is still dripping. I don't know what to do!

  • @evancharles24
    @evancharles24 6 років тому +2

    bullshit about trying to fix it myself, it came loose and leaked all over my kitchen floor and ruined all my floors and cabinets in the kitchen

  • @tomupshaw5990
    @tomupshaw5990 6 років тому +1

    But our cap doesn't turn snug before it pops off. Is there a better replacement with more threads? And what is this hole for, can we just plug the whole thing off?

    • @hanslain9729
      @hanslain9729  6 років тому +1

      This seems to wreak of a 3d printer item. :) Anyone got skills to create a new cap with longer threads?

    • @tomupshaw5990
      @tomupshaw5990 6 років тому +1

      I have a warranty service call scheduled. Imagine: a

    • @hanslain9729
      @hanslain9729  6 років тому

      Awesome - please reply here if they use a new part or what they do to remedy the issue. I tweeted to GE and their response was to request a service call. I asked them back if they would change the part to something new or what they would do.

    • @amandadunn84
      @amandadunn84 5 років тому

      Tom, any update on what happened? We are having the same issue. It's such a pain.

  • @joeysowell116
    @joeysowell116 6 місяців тому

    Is it an GE Adora model

    • @hanslain9729
      @hanslain9729  6 місяців тому +1

      I couldn't tell you to be honest. We got rid of it after it experienced a burst in one of the rubber hoses below. It going into the pump causing floor damage. It was a manufacturing error. The part expanded over time and then finally popped.

  • @shawnbernabeu8011
    @shawnbernabeu8011 5 років тому

    I am having a problem with my cap. Dishwasher just over a year old. The cap does not stay in its spot. The threads on the cap don’t catch the threads on the door so doesn’t screw in. Any suggestions?

    • @hanslain9729
      @hanslain9729  5 років тому

      Without putting something up inside the door to press the threads against the door, I don't know. Sorry

    • @jh8338
      @jh8338 5 років тому

      You'll have to pull the door off and take it apart to access the venting assembly.

  • @hanslain9729
    @hanslain9729  6 років тому +1

    I tweeted to GE support - twitter.com/hanslain/status/1031406040791769089 Maybe chime in on this thread on Twitter if you have a twitter account. Hope this video gets some traction with them.