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From Complexity to Clarity: UnitedHealthcare’s Journey in Simplifying Healthcare Access Experience for Asian-Americans
UnitedHealthcare’s taken the proactive approach to meet the distinct needs of Asian-American communities through culturally tailored strategies, including language-specific outreach and partnerships with community organizations. By recognizing cultural nuances and fostering trust, UnitedHealthcare aims to improve accessibility and understanding in healthcare, ensuring Asian-American communities receive the care they need with ease and empathy.
Speaker: Chris Law, National Vice President, Asian Initiatives, UnitedHealthcare