WHY DON'T OEX TENT POLES FIT RIGHT ?? why can't I get my oex poles to fit my oex tent ?
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- Опубліковано 24 лип 2024
- ARE YOU HAVING PROBLEMS WITH YOUR NEW OEX TENT??
why cant my oex tent poles fit properly in to my oex tent,
people are having problems with the oex tent poles because they simply just do not fit right into the oex tents .
WHAT TENT IS THIS PROBLEM WITH ?
OEX BUSH PRO SALAMANDER BIVVI
OEX BOBCAT TENT
OEX JACKAL lll TENT
OEX RAKOON TENT.
Sorry about the deleted one before.
@@ianwright8837 I am not sponsored by oex HOW MANY MORE TIME DO I NEED TO SAY THIS MATE ??
@@ianwright8837 I am just sad the s JD SPORTS have stopped the Quality control
@@ianwright8837 why ??
@@ianwright8837 if you don't like what I say mate maybe my channel is not for you ,
Oex are letting people down like it or no ,
@@ianwright8837 people need to know its not just there tent, the oex brand is slowly going down
Customer service is a non profit making department of a business. So less funds are designated to that area. However, the most successful businesses thrive on customer services. OEX....take note. Good honest video Dan.
I’ve found it to be same with the bobcat. Good to know you’re fighting our corner Dan with the platform you have 💪🏼
Perfectly honest video and it’s good to see a perfectly honest video when the quality of any consumer purchased item is an issue. If the quality is lacking and the manufacturer is not addressing the complaint that a consumer has about the item then it needs to be brought to everyone’s attention so they will know before making a purchase!! You have done exactly that and we all applaud you!! Excellent job!! Thankyou very much!! Now let the money speak for itself!!!
I've only ever bought, stoves,,, air mattress,,,, pots and frying pans from oex, they seem alright,,, i didint know they had problems with there tents, im lucky because I was looking into getting one.. So thank you for your honesty 👍
Love your honesty Daniel
Thanks for upload.. After many years I've gotten through many brands of kit like most here.
I'm currently using an MSR Hubba NX. It's a 1 man tent, fit's into a small space, great head room, sturdy and ultra light. If I want more space I use my old but trusty Terra Nova Quasar, not ultra light but it's geodesic frame makes it a 4 season mountaineering tent and 2 entrances. But it took a few months of saving up to buy these tents, don't think I'm rolling in money, I'm not.
You're a breath of fresh air with your honesty, mate. It's why your channel is so popular. Keep it up.
Dan there is only one tent that you need mate and that is The Snugpack Bunker...its bombproof and 4 season and you get a solid bang for your buck. When you get neg responce from a suplier just never buy another thing from them....Black Diamond are fantastic ...Hagloff are terrible . Snugpack are fantastic too not sure about others apart from Osprey who are amazing....Dont give them your money if they dont provide reasonable after sales service .
Good points Dan let’s hope they sit up and take notice, thanks for supporting us all with these issues 👍
Mate I have tried to contact them for month now and it's just no good
@@englishwoodsman shocking customer service mate
Hi English woodsman I own the raccoon and the bobcat and had the tight pole problem that u and others have
What I have done to prevent this is leaving the tent up fo a week and the material stretched (without any leaking or holes) which made it easy and decreases the tension keep going glad it wasn’t just my tent😂
well said Dan. they have to respect their customers. good video, thanks and stay safe.
Hi English woodsman I own the raccoon and the bobcat and had the tight pole problem that u and others have
What I have done to prevent this is leaving the tent up fo a week and the material stretched (without any leaking or holes) which made it easy and to much tension keep going glad it wasn’t just my tent😂
Same issue: Bought the OEX Phoxx 11v2 this week in Black Friday sale. Couldn't hardly get the pole through the eyelet!! Managed eventually but then couldn't get it back out, lol. Lots more faff later; got pole out. Husband is going to shorten it. But I'm with other comments on here; not going to buy ANY more OEX products until they sort their quality control out. Tx for Vid English Woodsman. Brilliant. :-)
never thought i would see this off you dan fair play for been honest mate 👍👍👍👍
Mate I have tried with oex so many times now about this ,
Well said mate looking forward to the next video
I bought the Jackel 2 yesterday from Black's, I'll let you know how easy it is to set up when it arrives.
Great honest video mate
Well said Dan.
Spot on Dan, Well done! I do hope OEX respond - if not, don't plug them.
Hi Dan. I have the bobcat 1. When I first set it up I did it the same as you with the tent laying on the floor and found it difficult putting the last end of the pole in. However the next time I put one end of the pole in then stood up with the other end in my hand and used the ground to bend the pole and the second end which was at waist height went in the hole fairly easily. I have done this a few times now without a problem. This might work on other oex tents. Ken
Thanks for that imma give that a try now 🙏
I have the Rakoon 2.1 and the poles fit perfectly my issue with the tent is the head and foot ends have no tie out points and any kind of wind blows the flysheet up and lets rain in, I don't know who designed it but they need to get themselves out camping with their designs before they mass produce them i added two tabs and bungee cord and it solved the problem but people shouldn't have to do that, when you're messing up the basics of tent pitching you need to take a step back and listen to feedback. Atb Colin.
I agree that OEX should respond to the paying customers however I brought a bobcat1 back in May what a great little tent don't have any trouble with pole I clip one end in first then push that end into the ground and flex the pole into the other end a bit like a giant bow that works for me every time hope this is helpfull to others
I have the OEX Rakoon 2.1 and have never had any problems with the pole lengths. Followed the pitching instructions positioning the poles correctly and no problem at all. I think people make the mistake of crossing the poles from opposite corners like an X, but as you know from your review they don’t fit like that.
Well done you for speaking up hope they wake up soon thanks for good honest information 👍😀👌👏🙂
I’ve got the jackal two man never had any problems but it’s two years old now so like you said must b the newer ones with the prob
OH MY GOD my mates will lurve you for bringing this up 👍👍😎
Like you have said many times
Honest down to earth channel
Honest reviews and comments
I just got the rakoon 2.1 it works fine though ur may of been updated 😊
Shame I have the OEX racoon 2.1 I dont recall having an issue I've had it quite a while and spent £85.00 on it in lockdown 1 I'm happy with mine. They are now £100.00 i saw one pitched at go outdoors today it looked fine in there too.
Please don't see this as a criticism, but I cant remember you ever warning us in your reviews about poles that do not fit correctly, or maybe you did and I missed it. I have the PhoxxII v2 and although the poles are a bit tight, it works a treat, one of the best little tents I have but I do note that its not one you have mentioned that have a problem. Such a pity that OEX appear to have abandoned you as you have always been a good ambassador for them.
Yeah, my phoxx ii is really tight on one pole, doesn't seem to fit properly. Otherwise a decent tent
Same. Bought the OEX Phoxx 11v2 this week in Black Friday sale. Couldn't hardly get the pole through the eyelet!! Managed eventually but then couldn't get it back out, lol. More faff later; got it out. Husband is going to shorten it. But I'm with other comments on here; not going to buy ANY more OEX products until they sort their quality control out. Tx for Vid English Woodsman.
Got to say Amazing dan oex can't keep producing these sometimes sub standard and no repercussions nice one mate
My Phox 1 and Phox 2 have the same issue with the poles. Awesome tents but I always struggle to get the poles in and out of the connector when under tension.
Well said Dan
I bought a Bobcat just before you made this video. Set it up at home and found the same problem with the poles being too long. I cut ~3/4" off of the pole and it fits now. The poles have a small plastic end piece and it looks like it could be that OEX specified the overall dimention and the manufacturer made the aluminum pole to that dimension making it too long by the lenght of the end pieces at each end. It's a shame since otherwise it's a great tent, especially at the price.
Well said Dan, people shouldn't have to tweek their gear, it should have been made correctly in the first place. Don't get me wrong I can't get out to camp anyway but I know if something should have been manufactured in the correct manner or not 🙂👍, keep up the good work 🙂👍👍.
The Coyote 111 is the same. We have used it 4 times on short weekend breaks. They’ve been ridiculously hard to get the poles in, impossible on your own nearly. This weekend, one bent and one wire snapped because they are too tight to put in and really let’s be honest not fit for purpose.
Looked everywhere for replacements, totally out of stock and it’s very unfair as other than that it’s a great tent.
If you have had the tent under 12 months, go take it back mate.
I also struggle with the OEX Jackal II poles.
Good honest reviews.
I have the bobcat 1 and had the same problem with the pole, felt like it could brake, will not use just in case the pole snaps, they need to sort.
Good video agree with ur stance OEX should start respecting customers otherwise a once good brand will fail
Mate thay don't care at all
love honesty
Did you ever hear back from OEX? I had a Jackal 3 in my basket but I dont know if I should get it now
And whoever thought that designing one that needs the inner pitched first needs a slap.
Ha ha brillo, you can't be wrong doing right 😂👍
For me living in the U.K. any tent that has to pitch inner first is a definite deal breaker. The manufacturers need to look at their customer base before churning out stuff that will be a disappointment and probably a lost sale!🤨
I found a mod today that fixes this issue of inner pitch first. You just get a short piece of paracord and thread it through the sleeve of the inner tent and then attach the fly via the tabs. The inner and outer are then connected. :-) Here's vid showing: ua-cam.com/video/xRtdYd3opNM/v-deo.html
I’ve got the same problem with my Banshee…. Great tent but it’s a real battle to get the poles to lock in. Thought they’d loosen up over time, but they haven’t. It’s like the poles are manufactured 5mm too long!
My problem with the Banshee is remembering which eyelets to use for the long pole.
Right next to correct eyelets are another pair.
I now realise they are an option for walking sticks to raise doorway.
Ist time I put tent up thought I was gonna snap poles as I was trying to put them in wrong eyelets 🤔
I also have a Banshee 200 I don't have issues. The only time I've had issues was when I first put it up and realised you were supposed to loosen some of the tension bands underneath. Hope that helps
Racoon 2 is awesome. Poles fit perfectly for me.
Try a British made snugpak sleeping bag! Olive green for the Bivvy camping :)
i think Snugpak ionosphere made in china and some of there other stuff too check your labels
Snugpak are great, I have the Elite 3, I love the fact it has the expansion strip, I’m big built and find some a lot of standard size sleeping bags too claustrophobic, I can’t move my arms. Their customer service is brilliant, I bought a Venture Pile Shirt in the sale, the pocket tore whilst I was taking something out. They replaced it with a new shirt, no quibble!
I have the Rakoon 2.1...pitched twice ..still can't figure out the "pattern" that the poles and clips are meant to follow. .got it pitched tonight in garden....followed the instructions and the poles don't cross cross like they should ...so the roof collapses as the arcs if the poles rest against eachother . And there's a shortage of guy line attachments
Great honest review mate... ady
honest dan love ya guy and scott
Got the Coyote III £80 unused on EBAY (red unfortunately), again the poles are tough to locate, also have two Fathom EV 300 sleeping bags... With your OEX assessment my future purchases will now be with other brands, I really cannot tolerate company's that just do not care... Looking forward to future posts...
The foot end pole on my phoxx 1 V2 is a bit of a tight fit, it'll go in but it takes a bit of work, other than that the tent seems fine.
This was an issue with my tent poles for the oex bobcat 1 I got it from go outdoors online when I phisicly could not get the pole to click in to the tab I took it to a physical store Where 3 different employees tried to put the pole in in the end they gave me a hole now tent and helped to put it up in the store before we left I think the only issues was that the pole was like half a millimetre too long to fit still a great tent if you get a pole that fits it’s tight for a reason it’s very sturdy even without lines pegged
OEX tacana is this why I can't get my hands on one mate, do you know anywhere i could still pick one up cheers
I have the same issue with my Phoxx 1.
The smaller pole snapped the other day trying to get the pole into the hole.
Can't find any contact information for OEX.
I had the same issue with my Bobcat and made a video recently of how I modified it, it’s like they had a bad batch of poles
I have the Rakoon 2.1 and it's perfect. Maybe I'm lucky, I don't know. Great video Anyways.
It's the bobcat that's is bad mate
I've just purchased the coyote lll and cannot get the poles in for love no money. Has anyone got tips or is it just not going to happen. Other than that I love the tent.
Brill it's back up! Haha sent a message on Instagram :) keep up good work bud! 💪
I thought you said the Phoxx II was your go to favourite? That it stood up in the storm etc?
I know this video was 2 years ago however I just got an oex jackal 2 & I could not fit the poles in at the end.
I'm scared off ripping the tent if I keep doing it lol
Thanks for this video! After a long day cycling or hiking I found it near enough impossible to put the bobcat up....one bit of the tent pole is now snapped (I think from repeating to bend it to force the second end in) trying to find replacement pole/parts can anyone help? Cheers
I've arthritis and I can get the pole into my bobcat no problem...mind you it is bit hard to get it back out.
Love my Bobcat and have the same issue with the pole but it doesn’t take too much coercing in to place. Shame about the customer service!
Well said bruv oex customer service is crap and if they are blanking even you with the following you have what chance does Joe public have of a valid response from them 👏
I have a Phoxx 2 and a Rakoon, no issues though I might have been lucky. I do generally hate the JD Sports group but that's more to do with their bad practice of listing items for sale online that aren't actually in stock in their warehouse (then telling you 10 days later).
What's the recommended length to cut from bobcat pole
I have a real fail of an oex new tent, do you know if a way to contact oex directly ?
When they don't respond to THE OEX channel on UA-cam (yeah, I know that's not what you call it Dan, but let's face it you are a brand ambassador for them.) Then you know their customer service is dog poop. Big mistake OEX, you're poisoning your own well now.
Mate I give up with oex
@@englishwoodsman it's a real shame as they had such a good reputation (mostly down to you.)
@@englishwoodsman Hi, Enjoy your youtube videos. If you had saved the cash on those OEX cheap tents over a few months, you could buy an amazing tent. Quality not quantity. I'm using MSR and Terra Nova by saving up. Thanks for your videos, I never miss them.
That's a shame , I've got the phoxx 2 from watching your vids got that a while ago and while poles can be a little tricky it's not to bad , recently got the phoxx 1 and haven't tested it yet so suppose I should test it before I'm miles from anywhere. Cheers for the heads up take care Dan 👍
Careful with the phoxx1 big pole.
They snap like twigs.
I went thru 6 poles before I took it back and got refund.
They didn't want to refund it either.
Man that's a nightmare . That could put you in a right difficult situation. Haven't properly tested mine yet , just a couple of nights on a campsite and they've been ok so far 🤞
OEX Coyote III is the same. Disappointing as the Phoxx II is great!
Dan what you think of the oex cayote ?
I'm actually really shocked they've not got back to you, if you can't get a response then how the hell are we supposed to? That's really bad customer service, I also found that my new phoxx 1v2 has problems with the pole, they seem so tight and I don't wanna cut the pole, I know I'd make a hash of it. Thanks for being honest. I don't think I'll buy another after the 2 I have. Nice video btw 👌
When you reviewed the products did you mention the poles I can't find it your review of the salamander you weren't bothered about colours
my bobcat 1 is the same although it has got easier and its a great for the price.
Bobcat is what I have and it's very very tight, wouldn't want to fight with it after a full day of walking. It's as if it's about 5mm too long
That the one I fight with a lot mate
@@englishwoodsmanI couldn't even imagine if everything was soaked through trying to get a grip of the pole, the string really cuts into my hands as well. Really put a downer on otherwise great for the money tent.
Mine too. Broke camp early one winters morning. Cold, raining, windy, dark. I could not remove the pole with numb hands, probably 20 minutes. I was soooooo close to putting a stone on the tent and coming back another day with some tools - if it was still there. Last minute, got it out.
I cut 15mm off the pole after that. Still quite tight but ok now.
I had to take a 1 man oex ten back as the poles were that tight they damaged the material
Ha ha sorry fella I honestly didn’t mean any hate at all just maybe a bad joke but nothing more. I love your channel and have watched loads of your videos and like what you do I never want to hate on anybody who don’t hurt others . Just blue bells ha ha see I do watch. All good my end and won’t stop watching your reviews are honest and proven so god bless you English woodsman. It’s coming home
Come on England 🇬🇧👏
I got the bobcat 1 yesterday. The pole was tight but mine was perfect. If it didn’t fit just return it. How much are these too long by?
Hi mate only a couple of mm but they do go in. I have used the bobcat for a couple of year now and it's my second best oex tent .
If you like the oex brand please feel to join are Facebook group only oex uses are aloud in facebook.com/groups/501341606991372/?ref=share_group_link
I lost Bobcat poles, Millets sell poles for cougar 2, jackal 3, puma 2.1, bandicoot 2. , which one would be possible fit do you think please.
Don't know mate I have not had the problem,, you could try look on go outdoors website and see if It shows the pole sizes
Ive just bought the bobcat 1 and the door doesnt even shut on the front of the tent.
I have a Phoxx 2 v.2 and have no issues with it whatsoever. Just make sure the pole sleeves on the inner tent are centred on the top of the assembled poles before putting the pole end into the eyelet. They are supposed to be tight.
Mate I have used oex tents for years the poles are too big it's nothing to do with the pole sleeves,, I could understand your point if it was just me having this problem no no it's a lot of people
@@englishwoodsman As I say, I personally haven't had any problems. I just suggested making sure the pole sleeves were centred, as it can make a difference.
Honest report Dan thanks. Crux of the matter is doesn't matter where designed but they're made in China... no quality control there. Bushyboy Oz.
If that would help you out I could my man but me personally I generally like watching your videos not always logged in on my account so maybe don’t show up your end . But either way mate I’ve met Kent survival so no drama Danny boy ha ha banta mate banta . But yeah peace and love brother enjoy nature and life . God bless
Demonstrate it. Go all outdoor gear review on them.
Luke ain't afraid of demonstrating a product being crud, especially a tent.
Vango have the same problem, always filing down a section of pole to make sure it fits better. Since the production has moved to Bangladesh I’ve noticed a big improvement in quality from Vango and OEX. I can only (naively) hope the workers get paid a decent wage but going on the cost of the tents I highly doubt it 😕 The Bangladesh workers are superior in stitching and overall quality of production.
Hey Dan, L personally have no issues with my Rakoon 2.1 regarding the poles. I do have a few issues with it quality-wise but the poles, fortunately, aren`t one of them. OEX isn`t the only company with pole issues, I owned a NorthFace Expedition 25 when I lived in Canada and it was $1,500 CDN and it had a very similar problem that is occurring now with OEX. My NorthFace made in China, says it all. A cheap labour force with lower Chinese standards for quality control equals more profit for the company and frankly, companies like JD Sports don`t care. The fact that they sacked the original OEX quality control team after the buy-out says it all. Greed and profit rule business anymore. The other thing is JD Sports is a Multi-National Company and making tents is just one more product to them, there`s no passion or love for camping behind it, your quality control team aren`t avid campers with a love for the outdoors, it`s just a product to mass produce for profit. To them, it's no different than making underwear or socks!
Keep up the great reviews Dan ..Cheers
It's a massive shame that a company doesn't listen to their customers. Profit margins over customer loyalty. It won't take long for people to move on to other brands and retailers.
I have a Phoxx 1 V2 and they poles are way too long. How does this even happen?! 😂 Surely they have a set specification. I can just about get the poles in but it's so tight that it creates two very uncomfortable ribs running along the groundsheet.
I have exact same problem with Phoxx 1 V2. Discovered the problem at 2am on a campsite in Portugal whilst trying to put the tent up for the first time. No way the poles will fit without ripping the fabric or breaking the poles. NOT a happy camper.
Slept in a collapsed tent. Slept in an Air bnb for rest of my trip.
My Coyote III is a bi*tch to get the poles located. I use it with the missus and if I ever injured my hands on a hike she wouldn't have the strength and would find it impossible to pitch or pack away in an emergency.
Get into em old son, you have pushed there product plenty, do 4-5 videos a week with someone else’s gear and see how long it takes them to come back to you👍👍👍
fcuking love you!!!
Thankyou
Just bought phoxx 1 v2 poles don’t fit have to send it back
oex coyote 3 poles are the exact same!
OEX should be scouring social media for any feedback, positive or negative, on all their products. How hard can it be?
The minute that company take over anything the quality goes out the window.. not bothered about anything but money.. shame really but that's the way they operate..
Snugpak and terra nova / wild country do interesting stuff from uk brands some of it even made in uk 🇬🇧 what a disaster for oex and jd to lose your support !
If JD SPORTS is American then it would explain the bad service. Used to work in automotive industry a decent British company. Then sold on and brought out by Americans. There was a massive change in the relationship between workforce and management. Tour us apart and just assist stripped us. Went for cheap parts over quality and the products really went down hill. Not saying that all American companies are the same just my experience
There seems to be a pattern with these companies , they initially listen to feedback from users such as yerself, build up a customer base through recommendation and then seem to get a bit Cavalier letting their customer service slide . Theres clearly an issue with the poles, no point OEX burying their head in the sand & Ignoring stuff. Sad that they wont respond , particularly since they probably have had a lot of extra sales through people watching your channel.
Tell them the outdoor community are going to boycott their tents in favour of similarly reasonably priced 3F UL Gear and Naturehike tents instead of they don't sort it out.