Nespresso Inissia: How to - Directions for the first use

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  • Опубліковано 4 гру 2013
  • Your step by step Nespresso Club Assistance Service guide on how to prepare your Inissia coffee machine for it's very first use as to ensure a perfect Espresso or Lungo, cup after cup. Please visit www.nespresso.com for more information.
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КОМЕНТАРІ • 248

  • @Kyrieru
    @Kyrieru 2 роки тому +86

    Step 1: Insert capsule
    Step 2: Crush it because it was put in wrong.
    Step 3: Insert second capsule.

  • @rayjill123
    @rayjill123 8 років тому +144

    this is so much better than all of the silly pictures in the manual that comes with the machine. Perhaps you should refer to this youtube in the manual.

    • @MisterxWD
      @MisterxWD 8 років тому +9

      +Jill Philipchuk I agree. Nespresso, please use written instructions instead of only pictures.

    • @myrawilliams1698
      @myrawilliams1698 6 років тому +1

      Jill Philipchuk the

    • @brandontiwapath7333
      @brandontiwapath7333 6 років тому

      Jill Philipchuk naRbs

    • @massapower
      @massapower 6 років тому +3

      Jill Philipchuk EXACTLY!
      Their stupid manual sucks

    • @user-zm8gh8lf9d
      @user-zm8gh8lf9d 5 років тому +1

      ###

  • @fatimaestrela7654
    @fatimaestrela7654 Рік тому +4

    I am so grateful for these videos. It really helps a big deal. Thank you

  • @MatthewRisi
    @MatthewRisi 8 років тому +316

    I'm glad these videos exist. The manual is awful, and the iconography in it obscure.

    • @nespresso
      @nespresso  8 років тому +10

      Hi Matthew. We appreciate your feedback and have sent you an updated Inissia User Manual. Please don’t hesitate to contact us again if you have any questions. Thanks.

    • @MatthewRisi
      @MatthewRisi 7 років тому +9

      the user's manual sent (which has text and not just symbols) is a big improvement. Thanks!

    • @sudharmandharan3290
      @sudharmandharan3290 7 років тому

      Matthew Risi fuck off

    • @ferencfehervari5860
      @ferencfehervari5860 7 років тому +4

      Sudhararman, who the hell are you?

    • @aek7645
      @aek7645 6 років тому

      Matthew Risi ใฝสฝข

  • @nicholasbradley-zq4fw
    @nicholasbradley-zq4fw 5 місяців тому +2

    Thanks for this post .
    My hotel room had this machine without any instructions.Saved me 👍

  • @Nicoleclarissakatarina
    @Nicoleclarissakatarina 5 років тому +16

    this video helped a lot since the manual didn’t make much sense haha can’t wait to use it tomorrow morning!

  • @marizarimando5933
    @marizarimando5933 5 місяців тому

    So easy to use! Really perks up my mornings!❤

  • @andresfeliperamosromero3060
    @andresfeliperamosromero3060 11 місяців тому +24

    This is my 2nd Keurig coffee maker of this model. ua-cam.com/users/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf The first worked fine for more than 2 years, and I could still get a decent cup of coffee out of it if I fiddled with it when I decided to replace it. The problem I had with my first unit was this: When attempting to brew a cup of coffee, the unit would either keep brewing until the coffee was undrinkable or it would not run long enough and the coffee produced was way too strong. I cleaned the unit as best I could but it did not help. So in the end it was just too much trouble to get a good cup of coffee out of it, so I decided to replace it with a new one, which has been working great since I unpacked it.

  • @summer7honey
    @summer7honey 7 років тому +16

    Matthew Risi, I so agree. the picture manuals enclosed were not useful at all. I headed straight for UA-cam!

  • @aPLAGUE0113
    @aPLAGUE0113 6 місяців тому

    This is the easiest machine of all. Straightforward and simple.

    • @nespresso
      @nespresso  6 місяців тому

      We are so happy to satisfy your demands!

    • @lolabrini3758
      @lolabrini3758 Місяць тому

      i cant believe i will admit this but usually espresso machines: the coffee tablet is inserted right side up. So when it didnt fit, i youtubed. You put it SIDEWAYS 😓oopsie🫣

  • @jennifermozu660
    @jennifermozu660 Рік тому

    So grateful for this video it really helps me this morning

    • @nespresso
      @nespresso  Рік тому

      We are thrilled to be helpful ☺️

  • @jeffbarnes609
    @jeffbarnes609 9 років тому +10

    I love the posh accent the lady uses on this site. Especially the "Gran Cru" pronunciation.

  • @claysichorror6013
    @claysichorror6013 Рік тому

    this is the hottest tutorial video I’ve ever watched

  • @kashafiqbalki
    @kashafiqbalki 2 роки тому +1

    Such a helpful video. Thank you

  • @chaichai0212
    @chaichai0212 2 роки тому +1

    Thank u very much this video very help me ! Hi from France 🇫🇷

    • @nespresso
      @nespresso  2 роки тому

      Thank you for the feedback 🥰 We are always happy to help!

  • @tezcatlipoca6336
    @tezcatlipoca6336 2 роки тому

    ASMR next level. watching the 7. Video now.

  • @Jas-sq5er
    @Jas-sq5er 4 роки тому +22

    love my machine in 2020

  • @abdelhadiseriou9796
    @abdelhadiseriou9796 3 роки тому +1

    Please help i have the same inissia machine...I don't know what happened to it this morning I couldn't turn it on when i press the button I see the light but when I take my finger no light indicate so i tried to hold them both for 1 minute or more i tried many times unfortunately I see the light only when I press the buttons till now I can't use it 😓😓😓😓😓😓😓 please help

  • @aldovellomagnani2156
    @aldovellomagnani2156 4 роки тому

    Sono felice per questi video molto istruttivi nel manuale della macchina non spiega il funzionamento della macchina

  • @arriesone1
    @arriesone1 6 місяців тому +1

    Couldn’t agree more re the manual - the icons are unintelligible. When I finally figured it out, all went well and I love my machine, makes great coffee.

  • @dianneissa9092
    @dianneissa9092 6 років тому +7

    Am having difficulty with capsules; they do not puncture every time!!!

    • @nespresso
      @nespresso  6 років тому +1

      Hi Dianne, we are disappointed to hear this. We would recommend contacting Nespresso on freephone 0800 442 442 (UK) / 1800 812 660 (ROI). Our coffee specialists will be delighted to assist and get this resolved. Many thanks.

  • @fenriralucard5163
    @fenriralucard5163 Рік тому

    Pulling out of the box plugged it in lights are blinking lights continue to blink lights are still blinking

  • @jacquescollard6213
    @jacquescollard6213 Рік тому

    VERY HELPFUL VIDEO

  • @ferencfehervari5860
    @ferencfehervari5860 7 років тому +247

    Nespresso please, please, please upgrade your awful and terrible user manual from all the ridiculous nonsensical pictures and symbols. We're trying to enjoy delicious espresso, not learn symbolic logic!

    • @dimitris470
      @dimitris470 3 роки тому +5

      I came here to write the same thing

    • @user-tk2yx2ip8u
      @user-tk2yx2ip8u 3 роки тому

      ต้องการกาแฟแคปซุล

    • @PogoMusic
      @PogoMusic 3 роки тому +1

      It's like a stone tablet of hieroglyphics.

    • @ALMASSHINE
      @ALMASSHINE 3 роки тому +1

      😂😂😂 I just got mine trying to operate and got confused by the symbols😂

    • @intuitivediane
      @intuitivediane Рік тому

      The booklet is dreadful

  • @Davide-ov9my
    @Davide-ov9my 2 роки тому +1

    Hi all. Should I drink the first coffee?

  • @eijiemagtarap8072
    @eijiemagtarap8072 5 років тому +8

    My machine releases small amount of water not coffee, and it leaks in the bottom, despite properly insertion of coffee capsules.

    • @nespresso
      @nespresso  5 років тому +1

      Thank you for bringing this to our attention, Eijiem. Please call Nespresso, 800.562.1465, and a Machine Specialist will assist you with your new Nespresso machine. We'd appreciate the chance to help.

    • @mohamdyassir3258
      @mohamdyassir3258 4 роки тому

      uw

  • @FULLmeltHASH
    @FULLmeltHASH 8 років тому +3

    just bought this.. thanks for the tips

  • @JennyTrotter
    @JennyTrotter 7 років тому +8

    I'm so confused with the manual, and I don't see how I can fit a cup that holds up to a litre under the coffee outlet, it also took me ages to work out that 25" means 25 seconds, not 25 inches lol

    • @pablesm
      @pablesm 2 роки тому

      Lift the drip tray

  • @Hasandaouk6
    @Hasandaouk6 3 роки тому +3

    I am confused between the two buttons, does the second one add extra water to ur coffee or extra coffee? Can the capsule be used twice if I press the 1st button two times?

    • @nespresso
      @nespresso  3 роки тому +5

      One button is for 1.35 oz. espresso, the other for lungo, a 3.7 oz. pour.

  • @darrelwilson
    @darrelwilson 3 роки тому +4

    Mines broken. Water just came out from the bottom of the machine

    • @nespresso
      @nespresso  3 роки тому

      Hi! Can you please identify your country so we could further look into this for you?

    • @darrelwilson
      @darrelwilson 3 роки тому +2

      @@nespresso I live in Thailand, just turned in on and water started leaking from the bottom

    • @ravi_mal
      @ravi_mal 3 роки тому

      @@darrelwilson Mines did that, but that was because I hadn't fully pulled the handle down, engaging the pod.

    • @samuelc2399
      @samuelc2399 2 роки тому

      @@ravi_mal I'm having the exact same issue, is it most likely because of this? Mine didn't pour any coffee, there was just hot water coming from the dispenser and leaking from the bottom

  • @anniestuart2721
    @anniestuart2721 5 років тому +3

    has anyone got any ideas..... My machine seems to crush the pod (back end) and doesn't pierce it correctly (front end)

    • @eijiemagtarap8072
      @eijiemagtarap8072 5 років тому +2

      Annie Stuart my machine does that too and it's brand new. I don't know why

    • @nespresso
      @nespresso  5 років тому

      Hi Annie, your frustration is understandable and a Machine Technician will be happy to assist in a resolution anytime via our toll-free number, 800-562-1465.

    • @Hoagie43
      @Hoagie43 Рік тому

      I think they all do. I was given 4 pods for two days in a hotel room, it crushed them all first time I tried to use it. My professional advice is throw this thing out the window and go to a cafe.

  • @MrAvw777
    @MrAvw777 3 роки тому +2

    Hi Does this machine indicate when descaling is required?

    • @nespresso
      @nespresso  3 роки тому +2

      It will not, Anton. We recommend every 3 months.

    • @MrAvw777
      @MrAvw777 3 роки тому

      @@nespresso thank you

  • @tansuetlintansuetlin9315
    @tansuetlintansuetlin9315 3 роки тому +1

    Hi remember the helped helps around

  • @Freezbeezdu35
    @Freezbeezdu35 4 роки тому

    merciiiiiiiiiii

  • @bredamaguire66
    @bredamaguire66 4 роки тому +2

    My machine won't exit the descaling mode..... What should I do

    • @nespresso
      @nespresso  4 роки тому +2

      Hi Breda, we are sorry to hear this. If you press and hold both buttons down at the same time for a long count of five and then release, this should take your Inissia machine out of descale mode. If the issue persists, please contact our Technical Team on 0800 442 442 (UK) / 1800 812 660 (ROI), option 3, and they will be able to assist further. Many thanks.

  • @cpadilha89
    @cpadilha89 9 років тому +5

    What if the buttons don't stop blinking?

  • @ameliabuns4058
    @ameliabuns4058 2 роки тому

    all the pictures show big drinks but this only makes espresso? I want americano etc :s guess i'll have to boil water in a kettle seperately?

  • @tara120
    @tara120 4 роки тому +8

    Every time you use it do you have to do the three time rinse or just for the first use?

    • @sandyng23
      @sandyng23 3 роки тому +2

      I think for the first use only, to clean the container

    • @borarider669
      @borarider669 2 роки тому +5

      Wtf ??? Does it sound logical to you to rinse 3 times after each use ??? That's 3 liters 🤣🤣🤣 you'll ruin the machine

    • @chewmicheal3493
      @chewmicheal3493 2 роки тому

      💄👠👗👜💲🎂📷🎨

  • @zacamuri4509
    @zacamuri4509 7 років тому +3

    i have a question : it says in the video " repeat this operation three times " , do i have to repeat the operation filling the water tank and emptying it three times , or is it just pressing the button three times using one filling of water tank ? thanks

  • @ameltazerouti3014
    @ameltazerouti3014 Рік тому

    Je viens d'acheter la même machine mais aucun des boutons ne s'allume. Pourtant, l'eau passe normalement et je même obtenu une tasse de café ?!!!. Est-ce que ça peut être un modèle où les voyants ne s'allument pas ?

    • @nespresso
      @nespresso  Рік тому

      Bonjour,
      Votre interrogation est légitime je vous rassure. Pour que nous puissions faire le point rapidement, nous vous proposons de nous contacter en privé grâce à ce lien : m.me/nespresso.FR.
      Nous vous souhaitons une bonne journée.
      Anna

  • @DoctorFuturity
    @DoctorFuturity 2 роки тому +13

    Yes, much better than the basic instructions. For those crushing the initial pod, you need to shine a light in there to see what is going on....it needs to align with the "tube" thing or it won't work right (thus crushing the pod). I'd be more annoyed at the poor execution of this design but the actual espresso produced is amazing.

  • @BeachVision
    @BeachVision 2 місяці тому

    Eh, what does it mean if when I push the Lungo button to rinse, it makes noise but no water comes out? Did this about 5 times before water started coming out, now it leaks every time I raise the handle to open it. Is my machine malfunctioning?

    • @nespresso
      @nespresso  2 місяці тому

      Please give us a call to speak with a machine expert. We are available 24/7 at 800-562-1465, and we look forward to finding a satisfactory solution.

  • @vfran838
    @vfran838 2 роки тому +4

    I just bought this machine and cleaned it as instructed. I rinsed 3 times. Then I used a capsule and it was a success. The second time I used it the machine mashed my capsule. I thought maybe this was a mistake and tried 3 more capsules - all got mashed. I sent Nespresso a message about this but suspect I am going to have to use another type of espresso maker. I used to own a Nespresso Pixie and that one is still going strong. I brought it to work and everyone uses it. The inissia is very disappointing so far.

    • @nespresso
      @nespresso  2 роки тому

      Hello. We are sorry for this disappointing experience! Can you please identify your country, so we could further look into this for you?

  • @evris.v1524
    @evris.v1524 3 роки тому

    This is krups or delongi??

  • @bizcoach7
    @bizcoach7 Рік тому

    The. Speed. Of.These. Instructions. Are. Perfect. For Most. Sloths. May. Be. Too Fast. For. Some.

  • @sasikiran4511
    @sasikiran4511 Рік тому

    do i have to rinse it three times for the coffee to be made

    • @nespresso
      @nespresso  Рік тому +1

      Hi Sasi, the machine only needs rinsing once, using the Lungo button on the machine. Many thanks.

  • @dannabautista9238
    @dannabautista9238 8 років тому +5

    It doesn't release the water to clean it for my first use!! :(

    • @nespresso
      @nespresso  8 років тому +1

      Por favor contáctanos al Club Nespresso al 01800 999 7575 y con gusto te brindaremos la asistencia técnica que necesites.

    • @dannabautista9238
      @dannabautista9238 8 років тому

      +Nespresso lo hice anoche y me ayudaron a resolver el problema. mucha gracias! excelente servicio!

    • @andrewgt86
      @andrewgt86 7 років тому

      Que hiciste para que saliera agua?

    • @marat8584
      @marat8584 7 років тому +2

      Make sure to fill up the whole reservoir, not just a part of it. You need enough pressure for water to fill up the machine internals during the first use.

    • @user-sv3iq5jy7t
      @user-sv3iq5jy7t 7 років тому

      Marat Sattarov б

  • @AlawiKD999
    @AlawiKD999 7 років тому +2

    it remains blinking for infinitive time

  • @L0uk0umaki
    @L0uk0umaki 3 роки тому

    Hello I just turned my machine on and the pump can be heard but there is no water coming out

    • @nespresso
      @nespresso  3 роки тому

      Please try priming your machine by following the online instructions for "First use or after a long period of non-use". Locate our machine tab, select "Machine Assistance". Choose your machine. You'll also find instructions in your user manual. Of course, our machine experts are available 24/7 by calling 800.562.1465, and will be happy to guide you over the phone.

  • @samirmahmudlu
    @samirmahmudlu 3 місяці тому

    Thank you so much

  • @jackboyle5142
    @jackboyle5142 4 місяці тому +5

    Nothing coming out the nozzle. Leaking coffee out the bottom. Now my whole kitchen smells like shit

    • @k1n6kayzn
      @k1n6kayzn 2 місяці тому +1

      Which coffee do you drink so that your kitchen is smelling like shit ?

    • @jackboyle5142
      @jackboyle5142 2 місяці тому

      @@k1n6kayznI don’t know I was trying to make it for my dad

  • @wendyye3927
    @wendyye3927 5 років тому +1

    Thanks siri

  • @pamelarandall3695
    @pamelarandall3695 2 роки тому

    I am about to throw out my Innissia machine. Cannot get it to stop blinking. Have tried everything.

    • @nespresso
      @nespresso  2 роки тому

      Hi Pamela, we're disappointed to hear this. We'd recommend contacting our Technical Team when you're with your machine on freephone 0800 442 442 (UK) / 1800 812 660 (ROI). Many thanks.

  • @janetcoomber3870
    @janetcoomber3870 7 років тому +6

    I have just purchased this machine & I can't even work out how to switch it on as the instruction manual is absolutely useless let alone make a cup of coffee. Thank god for You Tube but I wish I could print a copy of the manual so I don't have to keep referring to You Tube all the time. I'll try again now so wish me luck.

    • @nespresso
      @nespresso  7 років тому

      Hi Janet, please let us know if you are still experiencing issues setting up your new Nespresso Machine. Our Machine Technicians are available to assist 24 hours a day, 7 days a week via the toll-free number, 800-562-1465.

    • @janetcoomber3870
      @janetcoomber3870 7 років тому

      Hi, I've followed the instructions to the letter and I know I'm doing it right but I don't have any coffee in the cup only water. The capsule drops into the used compartment but has not opened, also the drip tray is full of water (not a few drips). I'm going to reset factory settings and try again, if no luck I will phone the help line. Janet

    • @nespresso
      @nespresso  7 років тому

      We understand, Janet, and kindly ask that you call the Nespresso Club using the previously provided contact information and a Machine Technician will gladly assist in a resolution. Thanks.

    • @govardhanaraovemuri8333
      @govardhanaraovemuri8333 6 років тому +1

      Janet Coomber

    • @miguelfreitas2666
      @miguelfreitas2666 5 років тому

      @@nespressode t Kiiuuuss o q o EE Dr João eeReRx
      V. 1. Bh1huu

  • @neygercey7899
    @neygercey7899 5 років тому +1

    Now they have it replaced by a new one, which is working good so far. But still, instead of replacing the complete set/combo with aeroccine, they just delivered the coffee machine. How stupid can they be? Another five days waiting for the aeroccine...really annoying....

  • @iyaasorezo763
    @iyaasorezo763 3 місяці тому

    help😥 i did all the video says it still doesn't work the water wont flow and there is no coffee coming out

    • @nespresso
      @nespresso  3 місяці тому

      Hello, and thanks for reaching out. Could you identify your location, so the respective team can assist you?

  • @MegaMissAmina
    @MegaMissAmina 6 років тому +2

    Is it normal that it is very loud?

    • @nespresso
      @nespresso  6 років тому

      Please call the Nespresso Club for additional assistance. The toll-free number is 800-562-1465. Thanks.

    • @massapower
      @massapower 6 років тому +2

      Yes the machine is supposed to be loud. Not sure why nespresso keeps saying to call customer service!

  • @fernandaspino9793
    @fernandaspino9793 6 років тому +2

    My machine is very very noisy. Is this normal?

    • @nespresso
      @nespresso  6 років тому

      Please call the Nespresso Club at 800-562-1465 and a Machine Technician will gladly assist, Fern. Thanks and have a good evening.

    • @fernandaspino9793
      @fernandaspino9793 6 років тому

      Thanks. I appreciate your reply.

    • @faarax9farax940
      @faarax9farax940 5 років тому

      @@fernandaspino9793 z

  • @geloaq3656
    @geloaq3656 Рік тому

    I had 2 problems, yesterday I bought it and when I turned it on the light started to blink all the time and it doesn't pump the water out!! :(

    • @nespresso
      @nespresso  Рік тому

      Hi! Thanks for reaching out. In order to serve you, please let us know in which country you are located. Many thanks!

    • @geloaq3656
      @geloaq3656 Рік тому

      @@nespresso Saudi Arabia

    • @nespresso
      @nespresso  Рік тому

      Hi, thank you for sharing.
      Enjoy your Nespresso moments on the go.

    • @geloaq3656
      @geloaq3656 Рік тому

      @@nespresso!! How to deal with it!!!

    • @nespresso
      @nespresso  Рік тому +1

      Hi, thank you for reaching out
      please contact our Nespresso club @ 8001166612 and our coffee specialists will be happy to help you.

  • @blackhawktv1156
    @blackhawktv1156 Рік тому

    Hi my machine once on it drops some water drops is it normal or there is something wrong

    • @nespresso
      @nespresso  Рік тому

      Hello. Can you please identify your country, so we could further look into this?

    • @blackhawktv1156
      @blackhawktv1156 Рік тому

      @@nespresso UAE

    • @nespresso
      @nespresso  Рік тому

      Hi Blackhawk TV, Our wish is to bring you a solution in the shortest possible time, so you can enjoy your coffee. For a diagnosis, we suggest a phone chat with a Machine Specialist. To do this, please call us at 800 NESPRESSO (637773776) and choose technical assistance.

  • @taniafernandes2556
    @taniafernandes2556 6 років тому +2

    Poderia colocar os comentários em português Vou ficar muito feliz

  • @LawpickingLocksmith
    @LawpickingLocksmith 4 роки тому +3

    I have just purchased a Nespresso machine for the 6th time all because of George Clooney. Now can I have his mobile phone number because the machine does not work?

    • @nespresso
      @nespresso  4 роки тому +1

      Hello, can you please tell us your country of living, so that we could help you?

  • @katherineperez2565
    @katherineperez2565 2 роки тому

    Should the machine make loud noise

    • @nespresso
      @nespresso  2 роки тому

      Hi Katherine, the machine will make noise due to the 19-bar pressure, but if you think this has got louder, please feel free to call our Technical Team on freephone 0800 442 442 (UK) / 1800 812 660 (ROI) selecting option 3, so they can troubleshoot the issue and find you a resolution. They're available on this number from 7am to 10pm, 7 days a week. Many thanks.

  • @hitzer2000
    @hitzer2000 7 місяців тому

    all i got. was water ever where and would not puncher the pods and never put water in

    • @nespresso
      @nespresso  7 місяців тому

      Hello, and thanks for reaching out. Could you identify your country, so we can further look into this?

  • @norminvienna1046
    @norminvienna1046 4 роки тому

    I agree with both Ferenc and Matthew below. Bless whoever made these videos. Manual is terrible

  • @gorgeousbyme863
    @gorgeousbyme863 4 роки тому

    No me funciona el descaling mode. No me parpadea después de los 3 segundos. Se apaga la máquina

    • @nespresso
      @nespresso  4 роки тому

      Hello, can you please clarify your country of living, so we could help you?

  • @captainmadman
    @captainmadman 7 років тому +4

    I agree, the pictorial instructions are almost incomprehensible, too much information for such an easy task.

  • @francescovolpe9520
    @francescovolpe9520 Рік тому

    Thx very useful 🤌💨💤👅👣

    • @nespresso
      @nespresso  Рік тому

      Your feedback is much appreciated, Francesco! 🤗

  • @marcvanpeer4111
    @marcvanpeer4111 6 років тому

    Hoe zet ik mijn apparaat AF

    • @nespresso
      @nespresso  6 років тому

      Hallo Marc,
      We nemen aan de je wenst te weten hoe je je machine uit kan zetten? Door zowel de Lungo- als de Espressoknop tegelijkertijd kort in te drukken, zal de machine worden uitgeschakeld. Daarnaast kan je natuurlijk ook de stekker uit het stopcontact halen.
      Hopelijk hebben we je naar tevredenheid kunnen helpen. Indien je nog andere vragen hebt, kan je ons 24/7 bereiken via het gratis telefoonnummer 0800 022 23 20. We wensen je veel koffiegenot toe!
      Groet,
      Nespresso

  • @fathysameh1335
    @fathysameh1335 Рік тому

    i have this machine put the coffe Come out cold

    • @nespresso
      @nespresso  Рік тому

      Hi Fathy, we are sorry to hear this. Please contact us via social media with your member number and primary address, and we will look into this for you. Many thanks.

  • @vshskskdddjs1464
    @vshskskdddjs1464 4 роки тому +1

    Uzbekistan

  • @sexyamberlynn2744
    @sexyamberlynn2744 3 роки тому +1

    LARRY JOHNS

  • @rockella2104
    @rockella2104 Рік тому

    I just crush every single capsule. pls help

    • @nespresso
      @nespresso  Рік тому

      Hi there, we're sorry to hear this. We'd recommend calling our Technical Team directly on freephone 0800 442 442 (UK) / 1800 812 660 (ROI) selecting option 3, so they can troubleshoot the issue and find you a resolution. They're available on this number from 8am to 6pm, Monday to Friday, and 9am to 4pm on a Saturday. Many thanks.

  • @takalaniavhuthuavhathu7395
    @takalaniavhuthuavhathu7395 5 років тому +2

    Wor ship house

  • @qq2384
    @qq2384 8 років тому +2

    好帥

  • @creatosoloperte
    @creatosoloperte 6 років тому +2

    meno male che ho trovato questi video, il manuale fornito con le immaginette è orrendo non si capisce nulla, terribile, mettere due frasi non sarebbe stato così diffile no?

    • @andreatoppi5627
      @andreatoppi5627 4 роки тому

      Mi spieghi cosa cazzo ci vuole a intuire che la macchina deve fare qualche giro di acqua, prima di essere utilizzata? Sono due cristo di tasti, non serve neanche un manuale.

  • @SantiagoTorres-xk8nf
    @SantiagoTorres-xk8nf 2 роки тому

    1

  • @emanibrahim9020
    @emanibrahim9020 5 років тому +1

    رروانا

    • @Zzz-cc2uu
      @Zzz-cc2uu 5 років тому

      ดดนยยเอทูอุ

  • @zacharias9243
    @zacharias9243 Рік тому

    BOUGHT THIS MACHINE AND THE LIGHTS JUST KEEP ON BLINKING. NO WATER IS COMING OUT WHAT A CRAP!!!!

    • @nespresso
      @nespresso  Рік тому

      Sorry to hear about your disappointment. In order to serve you, please let us know in which country you are located. Many thanks!

  • @ioanaoprea2669
    @ioanaoprea2669 5 років тому +1

    Dese e u. ZINI

  • @saradzkyungsoo633
    @saradzkyungsoo633 3 роки тому

    How to shut her down

  • @supermansflu
    @supermansflu Рік тому +1

    That 1980's porn music!!! Haha

  • @nikesanti5874
    @nikesanti5874 2 роки тому

    Moboltrek

  • @RosaMaria-hm9ky
    @RosaMaria-hm9ky 7 років тому +3

    c

  • @GeorgiaAndrea
    @GeorgiaAndrea 3 роки тому

    Oh shit. I didn't rinse it with water 3x the first time I used it was straight to making coffee because I just saw this vid and your manual book is still shit. What now?

  • @CADUTONELTEMPO
    @CADUTONELTEMPO 5 років тому +4

    Per punizione del vostro pessimo libretto di istruzioni per un anno non comprerò le vostre capsule! Licenziate quell'incapace che ha fatto tali istruzioni.

  • @mariliasilv
    @mariliasilv 7 років тому

    b q

    • @mariliasilv
      @mariliasilv 7 років тому

      Bom descanso o meu pai
      p l

  • @BurekBoss
    @BurekBoss 9 місяців тому

    I am calling it Messpresso as of today. Absolutely user unfriendly machine.

  • @jeddythesapper
    @jeddythesapper 5 років тому +2

    boring voice made me switch of after 15secs

  • @CADUTONELTEMPO
    @CADUTONELTEMPO 5 років тому +1

    Ho acquistato una vostra macchina tre giorni fa. Oggi non lo rifarei. Non per il caffè, ma per il vostro pessimo libretto di istruzioni. Volete fare tanto i sofistici, i super intelligenti, poi avete un libretto di istruzioni RIDICOLO!!! Solo ora, a distanza di tre giorni ho capito che prima dell'utilizzo dovevo fare uscire un litro di acqua senza caffè, cosa che non ho fatto. Assolutamente feedback negativo (pollice giù!!). Non siete all'altezza di fare un libretto decente, e volete fare un buon caffé? Invece di spendere dollari per George Clooney fareste meglio ad investire per il consumatore. Pessima esperienza.

  • @jacquescollard6213
    @jacquescollard6213 Рік тому

    INSTRUCTIONS IN USER MANUAL HARDLY UNDERSTANDABLE!

  • @sabrinya7700
    @sabrinya7700 2 роки тому

    This video did not help at all

    • @nespresso
      @nespresso  2 роки тому

      Hello, we would be glad to help you. Could you please provide us the country of your residence?

  • @alilaws8365
    @alilaws8365 2 роки тому

    This design is utterly useless. I have one in my hotel room. I have put five capsules in so far. Each time the capsule was inserted exactly as shown in the video, and it was crushed, but no coffee was forthcoming, just hot water. Much much easier to use a kettle. A triumph of style over substance.

  • @Salad.Party.
    @Salad.Party. Рік тому

    Just used this at some hotel. Jesus what a piece of garbage.

  • @Hoagie43
    @Hoagie43 Рік тому

    This machine is garbage, crushed 3 out of 4 of the espresso pods provided in my hotel room, then the 4th came out brown water.

  • @gumbriel2648
    @gumbriel2648 6 місяців тому

    I press the button but nothing comes out?? @Nespresso help

    • @nespresso
      @nespresso  6 місяців тому

      Hello, and thanks for reaching out. Could you identify your location, so we can assist you? 🙂