Importance of getting patient to schedule their next appointment

As an employee of a dental office, it is vital that you understand the importance behind why you need to get the patients to schedule their next appointment before they leave your office.

[@sueheyri89]

That is the key! Passive aggressive attitude needed for the front desk / management position

[@fancycmoli]

You're awesome! Thank you for the tips!

[@misceceiliafang]

Thank you for sharing your ideas, they are all very true and straight to the point! Please share more on dental or medical office etiquettes . (:

[@jeanniesmall8520]

Love what you are doing

[@lisalamb7128]

Hi Laura, I was watching another video and you showed the wrong way to handle the situation but did not show the correct way. It was the one where the patient forgot their credit cards and wallet. Also, the comments are suspended. It's too bad because other professionals can share ideas and what they have done to resolve an issues. I just found your channel and will enjoy watching the rest of the videos. Perhaps you will consider having a comment section if you are still posting on UA-cam.

[@LauraHatchFrontOfficeRocks]

Hi Lisa, Thanks for bringing this to my attention! The comments section had to, at one point, be turned off for that particular video. I completely agree with you that it is a great way for us to share ideas! Thanks again Lisa:-)

[@swissb64]

Excellent advise for newcomers to dental front office. Will be looking into your Front Office Rocks program. Thank you!

[@vpcreationsunlimited]

Hello Laura, I am in a medical office and thanks for your advice.

[@jeanniesmall8520]

Who does your eyebrows?