Oh, no! Glad to hear that Riverstone took care of you, especially since it is out of warranty. That is a whole lot different than "the other brand". Bob's awareness of the rig saves the day!
Checking for loose staples and pushing them down at every stop can't be much fun. No charge repairs after the expiration of the warranty is much more fun. Riverstone truly cares about its reputation and its customers 😁👍
Okay good. I'm glad that your experience was good. And your roof probably is okay but it's good that you check it anyway. We were totally shocked by all that
hey guys, so I have a 2021 exact model as you all and I was wondering can you see the joints move when walking on the roof? It looks pretty sketchy especialy along the edges where that dip is. I haven’t seen any staples I don’t think . I’ll have to look…
This is Bob. You do feel a little sag on the edges where the radius rolls, but I do believe it's better after the repairs. The staples weren't always showing but eventually I did see little dark marks where they were pushing up leaving an impression on the TPO. That's what concerned me but it's all better now. Thanks for the comment
Thanks for the info....I have a 2020 37FLTH....I don't full time, but I'll definitely look at my roof...could you please post a phone number and address for the warranty facility? thanks
After all the horror stories we've heard about our manufacturer, we've found them to treat us quite well also. So glad you got that taken care of. Love you guys. OLT
Yessssss,,glad it got fixed
Oh, no! Glad to hear that Riverstone took care of you, especially since it is out of warranty. That is a whole lot different than "the other brand". Bob's awareness of the rig saves the day!
That's why he has the shirt that says if he can't fix it we're all screwed lol
Checking for loose staples and pushing them down at every stop can't be much fun. No charge repairs after the expiration of the warranty is much more fun. Riverstone truly cares about its reputation and its customers 😁👍
Hey Wayne, it's good to hear from you. I hope that you are doing very well!
I dealt with Shawna when we had to get our 23 442 MC up there in January and it was a pleasure dealing with her. I'll have to check on the staples...
Okay good. I'm glad that your experience was good. And your roof probably is okay but it's good that you check it anyway. We were totally shocked by all that
hey guys, so I have a 2021 exact model as you all and I was wondering can you see the joints move when walking on the roof? It looks pretty sketchy especialy along the edges where that dip is. I haven’t seen any staples I don’t think . I’ll have to look…
This is Bob. You do feel a little sag on the edges where the radius rolls, but I do believe it's better after the repairs. The staples weren't always showing but eventually I did see little dark marks where they were pushing up leaving an impression on the TPO. That's what concerned me but it's all better now. Thanks for the comment
Thanks for the info....I have a 2020 37FLTH....I don't full time, but I'll definitely look at my roof...could you please post a phone number and address for the warranty facility? thanks
Riverstone #70 attn: Shawna Short/Service
406 Lehman Avenue
Topeka, IN 46571
+1 260-593-3248 Shawna she is great
After all the horror stories we've heard about our manufacturer, we've found them to treat us quite well also. So glad you got that taken care of. Love you guys. OLT
Glad to hear from you!