Riverstone RV Wall Damage Found RV Fix RV Improvement Slide Issue Full-time RVer RV Travel Vlogger
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- Опубліковано 17 вер 2024
- This is the second part of our Riverstone issue and how the factory fixed it . Enjoy! SEASON 5 EPISODE 297.
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RV Roof Issue and how Riverstone Helped Us Fix it
• Riverstone RV Roof Iss...
That is great customer service! That is awesome!
That's what you call customer service and a company standing behind their product. So nice to see in today's world.
We agree 100%, thank you so much for watching our video and commenting!
Now that is what customer service should be!!
Stay safe.
Thank you. After we put the video up, Riverstone first asked us to Make some changes to the description for the video and then they change their mind that I already had made them. Wasn't sure what was going on with them there but turns out it's okay now
So awesome to have a company that stands behind their product!
They have been really good to us which is surprising because the company doesn't really want to work with us like other ones do but we don't care. We like our Riverstone anyway cuz we've been in it for years and it's been great. But the warranty repair side there are a whole different breed. They're happy to work and working hard and doing a good job
Thats pretty cool that they took care of the slide issue. We had a 2005 30T Forest River TT for many years, we sold it to our daughter Kristi when we bought our Open Range in 2016. Kristi is still rocking it and its 19 years old this year. Angie and I are fans of Forest River products. Take care you two! Sean & Angie
Hey guys! Good to hear from you.
We’ve got an appointment at the factory for warranty work in October. We made the appointment when we bought the RV, since we knew we’d be passing through Indiana at the time and knew we’d have warranty work to be done, as new RVs always do.
Good, I am glad. For some reason we did not know about this at all and we've been on the road almost 4 years. So now we're going to take ours back every year for a check. But I know we're going to have to have the fabric on the awnings replaced this year.
Ok Riverstone should be big fans of yours. 2 We have a big problem with your 23 Montana roof purchased new 3 months ago new, right now they say it is normal for roof decking to not touch the roof rafters were the decking boards come together what?
3 I just watch a review on a new Riverstone last night and have plan to check them out at the Tampa RV show this winter then your video pops up this morning and after watching your roof and slide and frame video I am making plans the looking at Riverstone now and not wait till we get to Florida.
4 Come people this is the best RV channel I have come across you guys should have way more subscribers
5. We are in Muskegon in the summer very close to factory
Last thank you for putting the time in to make very good videos hope to meet you two on the road
@@mjs9710 are you able to go to the Hershey show by chance? They will have all of the new 2025s next week on display. I believe it is. We do have our videos from. We went to the Hershey show last year. We are very happy with our Riverstone that's I think we have said in videos. We've been on the road almost 4 years and nothing is perfect of course but we are very happy with it. I should have another RV type video coming out today. Don't forget to watch our travel videos as well. Thank you so much for all of your kind words. We greatly appreciate it. We're not all about clickbait. We appreciate you.
We have the 2022 42 fskg and had our walls repaired on both sides the seams are where the stress seam bulged out we had ours repaired at the Shipshewana RV repair center. Riverstone covered it under warranty even got new slides. Ryan went to Topeka and they showed him a better way to repair it. If we would have had Riverstone do the repairs it would have been November before we could have gotten it fixed.
Hey it's good to hear from you.
Glad everything worked out. Enjoy and be safe. Will you be at Hershey this year?
No, we will be in Texas this year. During this time we will look for some smaller RVs as we move around Texas.
@@HetteshWorld Enjoy and be safe.😃