As a former flight attendant with Lufthansa (1982 - 2015) I want to thank you for this video! I can still remember when we served a hot dinner, on a tray, sized that covered almost the entire tray table, provided free midnight-snacks in the gallies, before serving a hot breakfast before landing. But, at that time tickets were 10 - 20% more expensive. Unfortunately, many airlines now take adavantage of a very high demand after almost 3 years of the pandemic, and raised their prices, while reducing service in economy class. I am pretty sure that this is not only the case in Lufthansa economy class.
Wait, so there’s no free wine and snacks in the galley anymore? KLM and Air France still do this. Damn, I need to prepare 😂 first time flying Lufthansa since 2018 long haul. Watching and reading all these reviews makes me terrified! 😬
Even pre-pandemic, LH was the most intent of the EU3 on turning into an LCC (e.g. no more breakfast in economy from the eastern half of North America).
@@peterfinn6098 Unfortunately, catering is a cost intensive item. Take a simple bread-roll, for example. It cost much, much more than at your local bakery shop. And Lufthansa is primarily operating out of one of the most cost intensive countries of Europe.
@@watchhans obviously but the passenger pays for that in their ticket price and no excuse to cut that from the economic operating catering costs. Cut other costs instead like useless connectivity and heavy monuments in premium class. Plus management costs and airline staff etc etc. No issues before.
I flow this flight in april of 2020 at corona conditions! In premium econemy! We became bottle of water and bad food! Thumbs up for your channel!! Compare to other channels witch are showing us allways first or business class flight you are showing us the traveling for 90 % of the people!
I flew LH before Corona from Germany to the Baltic states and to Portugal. And it was already the same shit. A slice of bread either with cheese or Salami and a drink. My seat was broken and the crew didn´t care, they acted arrogant, stressed and unprofessional. On the Portugal flight we had a 2 hour delay, already being in the cabin. If you fly LH: BYOM (bring your own meal...) 👎👎
i can totally understand why LH lost it's 5th star. They are getting worse and worse over the years. Their Subsidary Eurowings is even more worse. As a German it's sad to not have a good airline anymore :/
Lufthansa is representative of the decline of your entire nation. Germany seems to be going backwards despite its supposed progressive agenda over the past 20-30 years
Lufthansa was the first ever airline where I didn't eat the meal it was so bad. And I eat almost everything with pleasure. Breakfast was really bad and I flew this year FRA - GRU and GRU - FRA twice each way. TAP Portugal, Swiss, KLM and Air France was a lot better, the best being Swiss, than TAP, than KLM, AF and LH in the end. My opinion is based on flying to Brazil in the past 2 years.
Exactly, I had breakfast as well, they told me I’d get pancakes with jam. What I got was dough pudding (i think it’s because it was raw) with some weird yellow sauce that they didn’t say anything about and the jam. I almost wanted to ask for the eggs instead which was the other choice but I thought I’d probably get food poisoning from that so I just didn’t eat anything
Swiss seem to be the leader in customer services and experience now when flying SkyTeam to and from Europe. I’ll gladly go with Swiss and not worry about delays and cancellations even though not every airline is perfect. From all the UA-cam reviews they have a more consistent service and Zurich is much better to transit.
after seeing this, there is no real reason to pay the premium for a flight by the Lufthansa brand... nearly all airlines provide more or less the same "comfort" in economy. The only difference would be the food, which would be the only real reason for a premium price looks worse than the stuff you can buy when flying ryanair. Flying with latam on the same route would safe you a few hundred euros and you get better food...
1. I absolutely agree that the quality of Lufthansa's in-flight service and especially catering has declined disappointingly in recent years (since the beginning of the pandemic). Lufthansa needs to work on the quality of its service in Economy. 2. I don't know which prices you are referring to. As someone who travels regularly between Germany and South America, I cannot confirm that LATAM is "a few hundred euros" cheaper. I just checked again and Lufthansa is now a rather cheap provider for flights to Brazil at regular prices (my considerations do not include special offers, of course). 3. On long-haul flights, there are differences in comfort between airlines, even in Economy. Let's take LATAM and Lufthansa as an example: I consider the Economy cabin on Lufthansa (they use 747s on flights to Brazil) to be more comfortable than on LATAM (777 on flights to Frankfurt), as the cabin seems wider. In addition, I think the service quality of the flight attendants is higher with Lufthansa than with LATAM.
Just flew Korean from Boston to Incheon in economy. My seat was in the back of the Boeing 777-300 with exceptional legroom. It was a 15 hour flight that offered two tasty hot meals, a mid-flight hot pocket snack and impeccable service. Snacks were also available in the back, should one feel a little peckish. The toilets were kept clean all through the 15 hour flight.
@@JeanClaudeCOCO you’re welcome, Jean Claude. I just took a round trip in W (premium economy) on both Virgin Atlantic’s B.789 and A.333 on the JFK - LHR - ATL route that was exceptional. I will probably post it on Skytrax, should you be interested, Jean.
Lufthansa's catering and AV has always been kind of a hit and miss. Sometimes, the catering and AV system is amazing, and other times it's lacking. I flew on an A330 to MUC and it was an amazing flight a few years ago. A year or two earlier, it was a crappy flight on the same equipment. The crew is solid all the way though
@@thmsrttg unfortunately this is the only positive quality of Lufthansa that remains :( I really like the Lufthansa crews (I guess I'm a bit biased as a German) but the airline reminds me more and more of a low cost carrier. Flew the A340-300 from Singapore to Frankfurt... flight was ok - the food was bad. A week after I flew to Rome with the A320neo - legroom? Non-existent
@@mstrmren Yes it has to. Have you heard of air asia. It is probably even bigger than ryanair. And the service is truly amazing compared to ryanair or wizz air.
It should be a pleasure to fly on such a beautiful aircraft, man the food served looked terrible, really needs an improvement, I agree a 2nd hot meal for an 11hr flight is almost a must.
I would like to say something quickly about the German people in the comments here. May I applaud you for not getting uptight and taking this review personally. Only the Germans would have the nobility to take this in their stride and strive to improve. You should be proud of that ability. Big love from the UK
This video is so true, I've done this last month. Going with the Swiss run flight (777) via Zurich is a day and night difference in basically every metric compared to this.
Fantastic that Lufthansa are still operating the A340 and 747 800 and next year A380 but the food offerings in economy look pretty sad in comparison to say BA. I certainly hope they up the standard very soon.
Very shocked at this meal service. A few years ago, the food from Houston to FRA was very good and a full breakfast with sausage plus the A380! But very well made video, thank you!
In Air Arabia which is a budget airline. You can choose anything while you are getting the ticket. I ordered a chicken tikka sandwich and it was directly from the refrigerator. Though it tasted good but it was cold .
Korean Air and air china have their 747 whits wider economies and I see better service. Maybe is not like other Asian airlines, but very good food. You would not go hungry :)
I am completely in awe of how for almost eleven hours flight time. You. only got a total of 2 meals! But then why am I not surprised. I live in Frankfurt and for me LH is kind of a curse and a blessing at the same time. I do not have any other options but to fly LH here and there (at least within Europe) because they are of course the largest by network. But never would I fly LH for long haul flights and spend so much for such shitty service. I really am lost for words for this airline.
The real problem is Lufthansa's frequent flyer programme. They used to have an attractive one, but around the same time when American, Delta and United unisono demolished their competitive programs into the disgusting shit which it is now, LH also changed theirs into what we have now. Completely unattractive. I travel A LOT, A LOT. I am probably beating a few CEO's when it comes to "time spent not being home", but I only do project-specific one-project-at-a-time roundtrips or multi-segment trips in one specific target region. This means: I fly somewhere for an entire week, often have to sacrifice 1/2 to 1 Saturday and 1/2 to 1 Sunday to travel to and from the airport, and then I stay at my destination without flying around there. This accumulates miles, lots of miles, yes, but NOT ENOUGH ANYMORE to get any decent status. Despite being a superfrequent and superloyal international flyer I cannot hit Executive Platinum, Ambassador or whatever despite focussing on one airline / network. It's absolutely insane how they tweaked theiir programs to a very specific kind of frequent flyers which does not really bring that much total cash. At the same time, just 2 days ago on a flight from Dallas to Munich, I sit next to a hot young woman who, judging by what she was doing on her laptop, was working in a typical useless cliché-USA, admin-heavy, e-mail-heavy, blabla-heavy, no GDP-relevance job ...and she was already Executive Platinum just by flying short legs in the USA and Canada. I was grounded from February 2020 to April 2022 due to Covid, and I might manage to hit Platinum with American Airlines this year. They also have diminished the miles you get when flying with a One World partner airline - another blow for regular international frequent flyers. And Lufthansa has done exactly the same. It is super annoying and it makes me hate flying internationally more and more since most companies do not grant business class travel anymore due to personnel cost savings.
That pasta at the beginning was just embarrassing and the wrap was even worse! I’ll remember to take my own food if I ever fly with them. Thanks for the fair and well put together report 🙂
As a German I really tried to like Lufthansa The first time I flew with them (11 hours as well) I was pretty hyped up, since it was the most expensive offering out of all the other airlines. It was a pretty big let down even comparing it with gulf air the year before as that flight was almost 50% less than Lufthansa, but was way better in nearly all areas
Nice seeing you guys in Brazil, if you come back here you should try some of the local Airlines like Azul A330-Neo and their A350 (Probably starting in service next year), and the longest flight performed by a 737MAX8 the Gol flight from BSB (Brasilia) to MCO (Orlando), Latam-Brasil also flies from Brazil to Europe, but their service is standard across all the Airlines of the group so there is not that much to see. Just to let it clear I don't think Latam is bad is just their service is standardized between all of the companies so is not that interesting to watch, a flight from São Paulo to Chile would offer the same experience, Azul on the other hand have a very unique service and is nice to see how they perform.
Of the domestic airlines in Brasil, I find Azul is overall the best but there’s not much in it really they are all just standard airlines. If you’re flying to GRU from another Brasilian airport for your long haul connection you need to use a bus from Azul’s terminal to T3 but it’s no big deal.
Bin vor vielen Jahren 1x mit Lufthansa (ca. 1974) von Sao Paulo nach Frankfurt geflogen und mir geschworen, nie wieder. Unfreundlichkeit, kalt sind noch die nettesten Worte. Ab dann, so lange es sie noch gab mit der Varig. Leider gab es noch keine Flüge direkt in den Norden, musste alles über Sampa gehen. Seit die TAP Flüge in den Norden anbietet, haben wir nur noch TAP genommen und jeweils ein paar Tage in Lissabon auf dem Rückweg verbracht. Nie bereuht. Brasilien hatte auch in der Vergangenheit gute Fluggesellschaften: VASP, Cruzeiro, Transbrasil, TAM und eben VARIG Muitos anos atraz viajei 1x com a Lufthansa de Samp para Frankfurt. Nunca mais! A partir dai com a saudosa Varig e depois ate hoje com a TAP, agora diretamente para on Norte. E ate agora foi sempre bom. O Brasil sempre teve boas empresas aereas: VASP, Cruzeiro, Transbrasil, TAM e a VARIG
Watching this the day after the last 747 got delivered. I flew Lufthansa last year between MAN-FRA, FRA-MAN and on both flights the only thing we got was a bottle of water.
how were you allowed to board through the forward cabin door if you weren't seated in first or business class? Surely you should have boarded by the second jet bridge if you were flying economy?
Yes yes I agree view better at the window, awesome take off she awesome in every way , I did fly with Lufthansa from Chicago to Frankfurt , but I got crap seat worse ever, but nice viewing loving the food
12:52 maybe you were landing in frankfurt early in the morning like 6-7am and usally at that time no one that hungry to eat a full breakfast like omlets& sausages so maybe keeping that in mind the breakfast was very small and a simple meal
This review is so awesome, because you are showing what is flying Lufthansa on economy these days. The fact that you flew on a B747-800 is the least important thing of this viudeo.
Flew with Lufthansa from Bangkok to Munich recently. It was just terrible. Especially the breakfast. We were served a breadroll which was still frozen. On there: Cheese, mushrooms and a tiny bit of cream chease. I mean how weird is that combination? It was ineatable.
You didn't say much about the service from the flight attendants. While LH catering is a low point, I find LH service is the worst. In fact it's the only airline that I have ever experienced downright hostile service, and that's across multiple flights as well!
If you can, fly Swiss air on long haul flights instead of Lufthansa. It is so much better: 2 hot meals, free snacks during the flight. Lufthansa provided the same level of service in 2019, but turned low cost in the meantime.
@@radekmicka482 No one talks about the flight to Narita, do they? Already in 2018 SWISS had only one breakfast box and on my flights ZRH - GRU and GRU - ZRH in September 2022 they still had these breakfast boxes. See this video from 2018 at minute 5:00 ( ua-cam.com/video/leO1PvILIQk/v-deo.html )
Far better catering than I experienced on Air Canada on a Montreal - Heathrow flight. No pre-dinner drink service. Dinner not served until 90 minutes into flight. Dinner was main course, bread roll and chocolate brownie only. No salad or cheese. Bottled water was simply labelled 'Eau', so not spring water, merely bottled tap water. Breakfast was a slice of gingerbread. Ironically, although Air Canada were skimping on the catering, they served brand label spirit miniatures rather than out of the large bottle, as Lufthansa did when I last flew long haul with them. The Air Canada light attendant did get 'arsy' though when I asked for another gin and tonic, curtly replying that I'd already had one with dinner service, the one I had to wait 90 minutes into flight for. However bad Lufthansa catering now is, they have a long way to go before the plumb to the depths of Air Canada. The connecting internal Air Canada Rouge flight was even worse. 29" seat pitch and not even a cup of tea or water on a 3 hour flight from Orlando. Air Canada may be cheap, but it's cheap for a reason.
Unfortunately, this is the standard meal in economy seat. Vegeterian pasta ans bread will be served in every long-hour economy seats. You should buy at least premier economy seats in order to eat meat or fish meals.
Hope David / Felix can do flight review on Starlux in future. Recently try Starlux to Taipei, if Eva Air was 5 star, then Starlux are 6 star!! In flight meal just blow me away, economy class meal presentation and taste like business class.
ethernet port under the armrests too, i wonder if you bring a cable could you get hard-wired internet to a laptop? and i wonder if you'd have to pay for it
Used Lufthansa last year GRU-LHR business class, no complaints at all but not quite as good as Swiss which is also part of the group. You have to remember that “economy” is just a better name for 3rd class which is exactly what it is.
i flew fra-icn onboard lufthansa's 747-8i and i had a similar experience. dinner wasn't bad but breakfast wasn't good at all. i was expecting better service on my way back from icn to muc (a350-900), but it was pretty much the same, except this time the sandwich was *SOGGY* and every time i think about it makes me want to throw up
They lost the 5th star, they are now a 4 star airline. Lufthansa went from being one of the best to one of the worst transatlantic airlines in the past few months.
Ganz ehrlich: Ich sehe langsam kaum noch Gründe mit Lufthansa zu fliegen. Die Ticketpreise werden von Jahr zu Jahr teurer (aufgrund von sämtlichen, teilweise unverständlichen, Gründen), der Service und die Qualität nimmt jedoch dafür aber auch immer mehr ab. Manchmal frage ich mich, warum Lufthansa überhaupt 4 Sterne haben?! Auf einem Delta Airlines Flug mit einer Flugdauer von weniger als 7 Stunden kriege ich die selbe Qualität und Menge und fühle mich dann auch wohler. Ein 2. Essen wäre nicht nur angebracht sondern es ist aus meiner Sicht Standard, egal welche Route!
Das, was die Ticketpreise in die Höhe treibt, sind die teils immensen Zusatzkosten, wie z b. die jedes Jahr steigende D-Luftverkehrssteuer und unverschämt hohen Flughafengebühren. Das hat man auf Flügen NACH Deutschland nicht. Diese Kosten sind meist höher, als der eigentliche Flugpreis. Eine Logik, die ich nie verstehen werde: viele schwärmen von günstigeren Airlines aus dem (niedrigpreisigeren) Ausland und verteufeln die im Hochpreisland D beheimatete Lufthansa. Irgendwo muss LH Kosten sparen, da das definitiv nicht an der Sicherheit gemacht wird, ist das Catering das geringere Übel. Und a propos Gehälter: die sind mittlerweile europäischer Durchschnitt. Es ist eben die nach wie vor vorhandene Mentalität, Champagner zim Preis von Mineralwasser, oder VW bezahlen, aber Mercedes geliefert bekommen. Typisch deutsch.
@@watchhans Mag vielleicht stimmen, dass in Deutschland hohe Flughafengebühren verlangt werden oder die Steuern jedes Jahr steigen, aber bisher kam Lufthansa für unsere Reisen, egal ob Kurz- oder Langstrecke, nie in Frage einfach aufgrund der hohen Preise! Und ich möchte auch noch einmal anmerken, dass Lufthansa sich selbst immer als eine der besten europäischen Fluggesellschaften genannt hat und natürlich für mehrere Jahre lang einen fünften Stern erhalten hat. Und wenn ich solche Versprechungen mache, sogar eine fünf Sterne Zertifizierung erhalten habe, dann kann ich für die 150€, die ich pro Ticket mehr bezahle, auch einen dementsprechenden Service in allen Klassen erwarten. Das hat nichts mit deutscher Mentalität zu tun.
My opinion is that the service looks amazing compared with that of most airlines economy classes, including Singapore who used to brag even service other airlines talk about. Lufty still serve after take off aperitif followed with a four course meal with bread and cheese plus dessert. Plus the option to purchase high end cocktails, amazing and innovative branding personel. I look forward to trying them again after quite a few years. Well dome Lufty! Also taking into consideration their impeccable maintenance and training I feel safer. I also suggest their ethics and compliance is second to none with employees treated as human beings. Poor ME airlines staff being spied on and the rest. Enough said. Congrats Lufthansa I say. Shame on you those that bragged they thought they were the best and ow reveal via these you-tubers you aren’t. Have to say Air France economy never disappoints me with the similar level of service and offerings and bread and food is also lovely and underrated. Some airlines have to spend money on marketing, which is total shite, and take that money out of your ticket. Notice the likes of Lufty and Air France don’t need to and spend money on their customers. Ouch the truth hurts!
I fully agree with your comments. I flew HKG FRA end of Nov. 14 hours flight. There were only 2 trolleys (one for each aisle) for the whole economy class. The meal service took an endless time. No choiche for the main course, just dry end cold rice noodles, some salad, a dessert and half a glass of wine. Breakfast was served at the very last moment, consisting in a cold sandwich, a cereal bar and a yogurt. It was clear there had been a crew shortage after covid, but also the quality of food was very poor.
2009 i flew europe to mexico. and same this year. Y class meal inedible on both.... Their "food" (you cant even call it that) is a slap in the face to customers.
You've to decide, whether a good meal service or a safe flight. For myself I appreciate a comfortable, good and safe flight. The meals offered on board aren't really interesting for me.
Guys you have to remember they’re suppose to be a world class airline so they’ve set the standard. This is a flight review and the food on a flight is indicative of the quality of a flight, especially if it’s an 10hr and 45min flight
@@sokrates3900 No, you DO NOT have to choose between these options. A Safe flight ITS an OBLIGATION! A good meal its needed if the company wants to remain competitive in our market! Lufthansa is one of the most expensive flight companys here in brazil, and with a service in flight like that, I would rather travel with Latam! They treat economy class with some dignity at least!
Great flight. That's unusual, seeing Premium Economy Class Cabin sandwiched between Economy Class Cabin, usually it sandwiched between Business Class and Economy Class.
Absolutely, Lufthansa is full of hype. Same with British Airways and they’re two of the European airlines always on the list of ‘SkyTrack’ world’s top airlines. There is nothing top about that economy long haul food.
I just bought a LH ticket from South Africa to FRA , and it beat the middle east offerings on price . I just want to get there alive and fast , what LH offers . I know what Im getting and I can always handle 12 hours on water alone 🙂
Same as Singapore Airlines where their economy class is today and in my opinion a sub economy and their premium economy is just a classic economy class.
As a former flight attendant with Lufthansa (1982 - 2015) I want to thank you for this video!
I can still remember when we served a hot dinner, on a tray, sized that covered almost the entire tray table, provided free midnight-snacks in the gallies, before serving a hot breakfast before landing.
But, at that time tickets were 10 - 20% more expensive.
Unfortunately, many airlines now take adavantage of a very high demand after almost 3 years of the pandemic, and raised their prices, while reducing service in economy class. I am pretty sure that this is not only the case in Lufthansa economy class.
Wait, so there’s no free wine and snacks in the galley anymore? KLM and Air France still do this. Damn, I need to prepare 😂 first time flying Lufthansa since 2018 long haul. Watching and reading all these reviews makes me terrified! 😬
Even pre-pandemic, LH was the most intent of the EU3 on turning into an LCC (e.g. no more breakfast in economy from the eastern half of North America).
Yes they were amazing and as you say offered a hot breakfast. Catering is not an expensive operational cost and the pax pays in their ticket.
@@peterfinn6098 Unfortunately, catering is a cost intensive item.
Take a simple bread-roll, for example. It cost much, much more than at your local bakery shop.
And Lufthansa is primarily operating out of one of the most cost intensive countries of Europe.
@@watchhans obviously but the passenger pays for that in their ticket price and no excuse to cut that from the economic operating catering costs. Cut other costs instead like useless connectivity and heavy monuments in premium class. Plus management costs and airline staff etc etc. No issues before.
I flow this flight in april of 2020 at corona conditions! In premium econemy! We became bottle of water and bad food! Thumbs up for your channel!! Compare to other channels witch are showing us allways first or business class flight you are showing us the traveling for 90 % of the people!
Honestly that wrap with a single slice of cheese is probably the funniest shit I’ve ever seen.
I flew LH before Corona from Germany to the Baltic states and to Portugal. And it was already the same shit. A slice of bread either with cheese or Salami and a drink. My seat was broken and the crew didn´t care, they acted arrogant, stressed and unprofessional. On the Portugal flight we had a 2 hour delay, already being in the cabin.
If you fly LH: BYOM (bring your own meal...) 👎👎
Right - Lufthansa's meal service is just a joke 🤣 Take your own food on board, that's the best advice.
How Lufthansa even manage to be 5 star these previous years is beyond me.
5stars at Scamtrax should not be something to praise about, right?
Ask Skytrax aka Skytrash
They paid for it.
bruh u get to fly the 747 what else do ya need
@@shivas9681 Quality food to start.
i can totally understand why LH lost it's 5th star. They are getting worse and worse over the years. Their Subsidary Eurowings is even more worse. As a German it's sad to not have a good airline anymore :/
Why do you say that Eurowings is even more worse?
What about Condor? I think they doing a pretty good job :)
I don't understand how they even earned that fifth star in the first place.
Lufthansa is representative of the decline of your entire nation. Germany seems to be going backwards despite its supposed progressive agenda over the past 20-30 years
Germany is a much worse country in all other matters as well
Lufthansa was the first ever airline where I didn't eat the meal it was so bad. And I eat almost everything with pleasure. Breakfast was really bad and I flew this year FRA - GRU and GRU - FRA twice each way. TAP Portugal, Swiss, KLM and Air France was a lot better, the best being Swiss, than TAP, than KLM, AF and LH in the end. My opinion is based on flying to Brazil in the past 2 years.
Exactly, I had breakfast as well, they told me I’d get pancakes with jam. What I got was dough pudding (i think it’s because it was raw) with some weird yellow sauce that they didn’t say anything about and the jam. I almost wanted to ask for the eggs instead which was the other choice but I thought I’d probably get food poisoning from that so I just didn’t eat anything
Air France in my experience are great in Economy, even offer wine :)
Lufthansa food in economy is like a struggle food now. Reminds me of meals I had when living in the dorm with zero money. Disgusting
Swiss seem to be the leader in customer services and experience now when flying SkyTeam to and from Europe. I’ll gladly go with Swiss and not worry about delays and cancellations even though not every airline is perfect. From all the UA-cam reviews they have a more consistent service and Zurich is much better to transit.
@@JeanClaudeCOCO Swiss is in Star Alliance…
after seeing this, there is no real reason to pay the premium for a flight by the Lufthansa brand... nearly all airlines provide more or less the same "comfort" in economy. The only difference would be the food, which would be the only real reason for a premium price looks worse than the stuff you can buy when flying ryanair. Flying with latam on the same route would safe you a few hundred euros and you get better food...
1. I absolutely agree that the quality of Lufthansa's in-flight service and especially catering has declined disappointingly in recent years (since the beginning of the pandemic). Lufthansa needs to work on the quality of its service in Economy.
2. I don't know which prices you are referring to. As someone who travels regularly between Germany and South America, I cannot confirm that LATAM is "a few hundred euros" cheaper. I just checked again and Lufthansa is now a rather cheap provider for flights to Brazil at regular prices (my considerations do not include special offers, of course).
3. On long-haul flights, there are differences in comfort between airlines, even in Economy. Let's take LATAM and Lufthansa as an example: I consider the Economy cabin on Lufthansa (they use 747s on flights to Brazil) to be more comfortable than on LATAM (777 on flights to Frankfurt), as the cabin seems wider. In addition, I think the service quality of the flight attendants is higher with Lufthansa than with LATAM.
I was so pleasantly surprised by LA's catering on my recent MIA-GRU flight.
LATAM is also a full service carrier lol, I doubt you’d get worse food aboard LA
Been a long time since I enjoyed a Simply Aviation video this much! Great work Felix and David!
Enjoying watching people do traveling that I can never do. You three make it enjoyable to watch.
Tomato sauce pasta is probably the most common main dish of economy class meals I’ve ever seen
Just flew Korean from Boston to Incheon in economy. My seat was in the back of the Boeing 777-300 with exceptional legroom. It was a 15 hour flight that offered two tasty hot meals, a mid-flight hot pocket snack and impeccable service. Snacks were also available in the back, should one feel a little peckish. The toilets were kept clean all through the 15 hour flight.
What seat number?
@@JeanClaudeCOCO 53D
@@raymondpratt4467 thanks
@@JeanClaudeCOCO you’re welcome, Jean Claude. I just took a round trip in W (premium economy) on both Virgin Atlantic’s B.789 and A.333 on the JFK - LHR - ATL route that was exceptional. I will probably post it on Skytrax, should you be interested, Jean.
So good to see the new queen flying 😍
I traveled one week ago MEX - FRA in premium economy of a Lufthansa 747-8; great plane, good service.
Lufthansa's catering and AV has always been kind of a hit and miss. Sometimes, the catering and AV system is amazing, and other times it's lacking. I flew on an A330 to MUC and it was an amazing flight a few years ago. A year or two earlier, it was a crappy flight on the same equipment. The crew is solid all the way though
Yes I agree. The crew are generally very friendly (at least in my previous experiences flying with them). It boils down to luck I suppose.
@@thmsrttg unfortunately this is the only positive quality of Lufthansa that remains :( I really like the Lufthansa crews (I guess I'm a bit biased as a German) but the airline reminds me more and more of a low cost carrier. Flew the A340-300 from Singapore to Frankfurt... flight was ok - the food was bad. A week after I flew to Rome with the A320neo - legroom? Non-existent
Do you reckon it could be due to the point of departure being Brazil that the catering is bad, whilst to other destinations its a whole lot better?
and they hold 5 stars awarded by Skytrax. Sorry, Skytrash...my a**
What is AV?
Lufthansa’s long haul economy class meal is the worst, even Thai Airways serves two hot meal which is impressive
You cannot compare meals from western airlines... ever :)
Thai doesn't need to compete against low cost airlines
@@g__e__o but lets remember Thai is basically already bankrupt
@@mercybalones4670 and I still able to provide better meals than most western airlines
@@mstrmren Yes it has to. Have you heard of air asia. It is probably even bigger than ryanair. And the service is truly amazing compared to ryanair or wizz air.
It should be a pleasure to fly on such a beautiful aircraft, man the food served looked terrible, really needs an improvement, I agree a 2nd hot meal for an 11hr flight is almost a must.
Thanks god that Onbord delight is over and all the staff is given out for free again 🎉Lufthansa is improving the product in all classes
I would like to say something quickly about the German people in the comments here. May I applaud you for not getting uptight and taking this review personally. Only the Germans would have the nobility to take this in their stride and strive to improve. You should be proud of that ability.
Big love from the UK
This video is so true, I've done this last month.
Going with the Swiss run flight (777) via Zurich is a day and night difference in basically every metric compared to this.
Good to know
@@dennisrettke Swiss is the better option if going long haul to Germany, Austria, Switzerland of course. Much more consistent.
omg that food surely looks horrendous! I hope you had a Schnitzel with a nice beer when you landed
Fantastic that Lufthansa are still operating the A340 and 747 800 and next year A380 but the food offerings in economy look pretty sad in comparison to say BA. I certainly hope they up the standard very soon.
I agree about Lufthansa but to be honest BA food is awful in economy.
I have not fly on 747-8.I have allot on the 747-400.Great work
The more flights spent. The more Places Travelled! Keep it up man!
Very shocked at this meal service. A few years ago, the food from Houston to FRA was very good and a full breakfast with sausage plus the A380! But very well made video, thank you!
In Air Arabia which is a budget airline. You can choose anything while you are getting the ticket. I ordered a chicken tikka sandwich and it was directly from the refrigerator. Though it tasted good but it was cold .
i’ve flown Lufthansa’s 748 economy on 11+ hour flights multiple times and it’s consistently horrible. feels like a waste of an incredible aircraft tbh
Korean Air and air china have their 747 whits wider economies and I see better service. Maybe is not like other Asian airlines, but very good food. You would not go hungry :)
Lufthansa's old livery was so much more better than their current one
I miss the yellow bird and grey underbelly
Skimping on the gold/yellow paint, skimping on the catering. See a pattern here?
@@JBM425 yeah they are going downhill fr
I am completely in awe of how for almost eleven hours flight time. You. only got a total of 2 meals! But then why am I not surprised. I live in Frankfurt and for me LH is kind of a curse and a blessing at the same time. I do not have any other options but to fly LH here and there (at least within Europe) because they are of course the largest by network. But never would I fly LH for long haul flights and spend so much for such shitty service. I really am lost for words for this airline.
The real problem is Lufthansa's frequent flyer programme. They used to have an attractive one, but around the same time when American, Delta and United unisono demolished their competitive programs into the disgusting shit which it is now, LH also changed theirs into what we have now. Completely unattractive.
I travel A LOT, A LOT. I am probably beating a few CEO's when it comes to "time spent not being home", but I only do project-specific one-project-at-a-time roundtrips or multi-segment trips in one specific target region.
This means: I fly somewhere for an entire week, often have to sacrifice 1/2 to 1 Saturday and 1/2 to 1 Sunday to travel to and from the airport, and then I stay at my destination without flying around there. This accumulates miles, lots of miles, yes, but NOT ENOUGH ANYMORE to get any decent status.
Despite being a superfrequent and superloyal international flyer I cannot hit Executive Platinum, Ambassador or whatever despite focussing on one airline / network. It's absolutely insane how they tweaked theiir programs to a very specific kind of frequent flyers which does not really bring that much total cash.
At the same time, just 2 days ago on a flight from Dallas to Munich, I sit next to a hot young woman who, judging by what she was doing on her laptop, was working in a typical useless cliché-USA, admin-heavy, e-mail-heavy, blabla-heavy, no GDP-relevance job ...and she was already Executive Platinum just by flying short legs in the USA and Canada. I was grounded from February 2020 to April 2022 due to Covid, and I might manage to hit Platinum with American Airlines this year.
They also have diminished the miles you get when flying with a One World partner airline - another blow for regular international frequent flyers. And Lufthansa has done exactly the same. It is super annoying and it makes me hate flying internationally more and more since most companies do not grant business class travel anymore due to personnel cost savings.
That pasta at the beginning was just embarrassing and the wrap was even worse! I’ll remember to take my own food if I ever fly with them. Thanks for the fair and well put together report 🙂
As a German I really tried to like Lufthansa
The first time I flew with them (11 hours as well) I was pretty hyped up, since it was the most expensive offering out of all the other airlines. It was a pretty big let down even comparing it with gulf air the year before as that flight was almost 50% less than Lufthansa, but was way better in nearly all areas
Nice seeing you guys in Brazil, if you come back here you should try some of the local Airlines like Azul A330-Neo and their A350 (Probably starting in service next year), and the longest flight performed by a 737MAX8 the Gol flight from BSB (Brasilia) to MCO (Orlando), Latam-Brasil also flies from Brazil to Europe, but their service is standard across all the Airlines of the group so there is not that much to see. Just to let it clear I don't think Latam is bad is just their service is standardized between all of the companies so is not that interesting to watch, a flight from São Paulo to Chile would offer the same experience, Azul on the other hand have a very unique service and is nice to see how they perform.
Of the domestic airlines in Brasil, I find Azul is overall the best but there’s not much in it really they are all just standard airlines. If you’re flying to GRU from another Brasilian airport for your long haul connection you need to use a bus from Azul’s terminal to T3 but it’s no big deal.
@@paullewis2413 They are building a monorail now.
I have never flown Lufthansa, and, thanks to reviews like this one, I never will.
Am I correct in thinking they are now charging extra for baggage --- a la RyanAir ?
10:09 That’s why Scamhansa(Lufthansa) Isn’t a 5 star airline anymore it a 4 star now.
Scamtrax?
Bin vor vielen Jahren 1x mit Lufthansa (ca. 1974) von Sao Paulo nach Frankfurt geflogen und mir geschworen, nie wieder. Unfreundlichkeit, kalt sind noch die nettesten Worte. Ab dann, so lange es sie noch gab mit der Varig. Leider gab es noch keine Flüge direkt in den Norden, musste alles über Sampa gehen. Seit die TAP Flüge in den Norden anbietet, haben wir nur noch TAP genommen und jeweils ein paar Tage in Lissabon auf dem Rückweg verbracht. Nie bereuht. Brasilien hatte auch in der Vergangenheit gute Fluggesellschaften: VASP, Cruzeiro, Transbrasil, TAM und eben VARIG
Muitos anos atraz viajei 1x com a Lufthansa de Samp para Frankfurt. Nunca mais! A partir dai com a saudosa Varig e depois ate hoje com a TAP, agora diretamente para on Norte. E ate agora foi sempre bom. O Brasil sempre teve boas empresas aereas: VASP, Cruzeiro, Transbrasil, TAM e a VARIG
I just arrived from Singapore a few weeks ago via NRT and SFO on ANA and United
Watching this the day after the last 747 got delivered. I flew Lufthansa last year between MAN-FRA, FRA-MAN and on both flights the only thing we got was a bottle of water.
What are you expecting on a 1:45 h flight?
how were you allowed to board through the forward cabin door if you weren't seated in first or business class? Surely you should have boarded by the second jet bridge if you were flying economy?
Could be his status and he got priority boarding.
I missed the seat pitch, is it as bad as in the A340-300?
Interesting to see a section of economy ahead of premium economy!
Yes yes I agree view better at the window, awesome take off she awesome in every way , I did fly with Lufthansa from Chicago to Frankfurt , but I got crap seat worse ever, but nice viewing loving the food
12:52 maybe you were landing in frankfurt early in the morning like 6-7am and usally at that time no one that hungry to eat a
full breakfast like omlets& sausages so maybe keeping that in mind the breakfast was very small and a simple meal
Maravilha de Vídeo Meus Parabéns 😍😍😍👌👌👌👌
can you also fly 1x example from amsterdam to ankara? Turkey
Wait's what's retiring, the plane?
This review is so awesome, because you are showing what is flying Lufthansa on economy these days. The fact that you flew on a B747-800 is the least important thing of this viudeo.
Wow a 747! Great report Felix!
Flew with Lufthansa from Bangkok to Munich recently. It was just terrible. Especially the breakfast. We were served a breadroll which was still frozen. On there: Cheese, mushrooms and a tiny bit of cream chease. I mean how weird is that combination? It was ineatable.
Does anyone else also think that Simply Aviation's intro-music is one of the best out there? It's so calming, relaxing and full of good vibes!
You didn't say much about the service from the flight attendants. While LH catering is a low point, I find LH service is the worst. In fact it's the only airline that I have ever experienced downright hostile service, and that's across multiple flights as well!
Maybe it had to do with the catering from Sao Paulo? The hardware seems pretty good though.
If you can, fly Swiss air on long haul flights instead of Lufthansa. It is so much better: 2 hot meals, free snacks during the flight. Lufthansa provided the same level of service in 2019, but turned low cost in the meantime.
That is definitely not correct. SWISS also only offers a breakfast box in Economy on these routes.
My experience from the last weekend (Zurich to Narita): hot meal after take off, hot meal before landing (scrambled eggs), snacks in the galley.
@@radekmicka482 No one talks about the flight to Narita, do they? Already in 2018 SWISS had only one breakfast box and on my flights ZRH - GRU and GRU - ZRH in September 2022 they still had these breakfast boxes.
See this video from 2018 at minute 5:00 ( ua-cam.com/video/leO1PvILIQk/v-deo.html )
This is the new experience. Keep up the good work david.
Great video. Did you have the flight Frankfurt Sao Paulo ?
You can be happy that your bread roll was warm. On my flight to Los Angeles in July it was deep frozen😑
Can you try Azul's A350 in the future? :) It's our best Brazilian airline
Yes Please
O que era aquele wrap com uma fatia de queijo? Ao menos tinha manteiga? 😄😄
Far better catering than I experienced on Air Canada on a Montreal - Heathrow flight. No pre-dinner drink service. Dinner not served until 90 minutes into flight. Dinner was main course, bread roll and chocolate brownie only. No salad or cheese. Bottled water was simply labelled 'Eau', so not spring water, merely bottled tap water. Breakfast was a slice of gingerbread.
Ironically, although Air Canada were skimping on the catering, they served brand label spirit miniatures rather than out of the large bottle, as Lufthansa did when I last flew long haul with them. The Air Canada light attendant did get 'arsy' though when I asked for another gin and tonic, curtly replying that I'd already had one with dinner service, the one I had to wait 90 minutes into flight for.
However bad Lufthansa catering now is, they have a long way to go before the plumb to the depths of Air Canada. The connecting internal Air Canada Rouge flight was even worse. 29" seat pitch and not even a cup of tea or water on a 3 hour flight from Orlando. Air Canada may be cheap, but it's cheap for a reason.
Woww,I liked so much,and I'm from Sao Paulo,Brazil hahahahah,nice to meet you!
I had the same flight experience way back 2017 from HKG-MUC. Disappointed with the IFE and the meals were not really appetising. :-(
the only winner in this video is the plane itself.747-8i.Magnificent.Food was average to unacceptable.
Fantastic trip report Felix, though I don’t personally think LH deserves its 5 Start Scamtrax rating.
That’s why it’s in fact been downgraded to 4 stars again.
I dont find the eco seats comfy.."5" star with snacks for sale?
Awesome a 747 trip!
Lmao that wrap with one slice of cheese inside tho 💀💀💀
Great trip report as always! Felix, I'm curious: were these the standard meals or did you order special meals (such as vegetarian)?
Unfortunately, this is the standard meal in economy seat. Vegeterian pasta ans bread will be served in every long-hour economy seats. You should buy at least premier economy seats in order to eat meat or fish meals.
This was a nice flight
Love your time tags .. easy to skip to the meal svc.! ❤
Good luck with your new camera, Felix.
Hope David / Felix can do flight review on Starlux in future. Recently try Starlux to Taipei, if Eva Air was 5 star, then Starlux are 6 star!! In flight meal just blow me away, economy class meal presentation and taste like business class.
It’s near the top of list of airlines I want to try. I cannot wait for Taiwan to reopen to tourists, I love the country! 🙏
Can you review this airline again but the LAX-FRA route?
ethernet port under the armrests too, i wonder if you bring a cable could you get hard-wired internet to a laptop? and i wonder if you'd have to pay for it
Used Lufthansa last year GRU-LHR business class, no complaints at all but not quite as good as Swiss which is also part of the group. You have to remember that “economy” is just a better name for 3rd class which is exactly what it is.
Hello, can you do a review with a flight with Lufthansa from FRA-DEL or a lufthansa flight on an A350? thank you
i flew fra-icn onboard lufthansa's 747-8i and i had a similar experience. dinner wasn't bad but breakfast wasn't good at all. i was expecting better service on my way back from icn to muc (a350-900), but it was pretty much the same, except this time the sandwich was *SOGGY* and every time i think about it makes me want to throw up
how the hell is Lufthansa a 5 star airline when they serve really disappointing meals?!
They lost the 5th star, they are now a 4 star airline. Lufthansa went from being one of the best to one of the worst transatlantic airlines in the past few months.
Ganz ehrlich: Ich sehe langsam kaum noch Gründe mit Lufthansa zu fliegen. Die Ticketpreise werden von Jahr zu Jahr teurer (aufgrund von sämtlichen, teilweise unverständlichen, Gründen), der Service und die Qualität nimmt jedoch dafür aber auch immer mehr ab. Manchmal frage ich mich, warum Lufthansa überhaupt 4 Sterne haben?! Auf einem Delta Airlines Flug mit einer Flugdauer von weniger als 7 Stunden kriege ich die selbe Qualität und Menge und fühle mich dann auch wohler. Ein 2. Essen wäre nicht nur angebracht sondern es ist aus meiner Sicht Standard, egal welche Route!
Das, was die Ticketpreise in die Höhe treibt, sind die teils immensen Zusatzkosten, wie z b. die jedes Jahr steigende D-Luftverkehrssteuer und unverschämt hohen Flughafengebühren.
Das hat man auf Flügen NACH Deutschland nicht.
Diese Kosten sind meist höher, als der eigentliche Flugpreis.
Eine Logik, die ich nie verstehen werde: viele schwärmen von günstigeren Airlines aus dem (niedrigpreisigeren) Ausland und verteufeln die im Hochpreisland D beheimatete Lufthansa.
Irgendwo muss LH Kosten sparen, da das definitiv nicht an der Sicherheit gemacht wird, ist das Catering das geringere Übel. Und a propos Gehälter: die sind mittlerweile europäischer Durchschnitt.
Es ist eben die nach wie vor vorhandene Mentalität, Champagner zim Preis von Mineralwasser, oder VW bezahlen, aber Mercedes geliefert bekommen.
Typisch deutsch.
@@watchhans Mag vielleicht stimmen, dass in Deutschland hohe Flughafengebühren verlangt werden oder die Steuern jedes Jahr steigen, aber bisher kam Lufthansa für unsere Reisen, egal ob Kurz- oder Langstrecke, nie in Frage einfach aufgrund der hohen Preise! Und ich möchte auch noch einmal anmerken, dass Lufthansa sich selbst immer als eine der besten europäischen Fluggesellschaften genannt hat und natürlich für mehrere Jahre lang einen fünften Stern erhalten hat. Und wenn ich solche Versprechungen mache, sogar eine fünf Sterne Zertifizierung erhalten habe, dann kann ich für die 150€, die ich pro Ticket mehr bezahle, auch einen dementsprechenden Service in allen Klassen erwarten. Das hat nichts mit deutscher Mentalität zu tun.
My opinion is that the service looks amazing compared with that of most airlines economy classes, including Singapore who used to brag even service other airlines talk about. Lufty still serve after take off aperitif followed with a four course meal with bread and cheese plus dessert. Plus the option to purchase high end cocktails, amazing and innovative branding personel. I look forward to trying them again after quite a few years. Well dome Lufty! Also taking into consideration their impeccable maintenance and training I feel safer. I also suggest their ethics and compliance is second to none with employees treated as human beings. Poor ME airlines staff being spied on and the rest. Enough said. Congrats Lufthansa I say. Shame on you those that bragged they thought they were the best and ow reveal via these you-tubers you aren’t. Have to say Air France economy never disappoints me with the similar level of service and offerings and bread and food is also lovely and underrated. Some airlines have to spend money on marketing, which is total shite, and take that money out of your ticket. Notice the likes of Lufty and Air France don’t need to and spend money on their customers. Ouch the truth hurts!
I guess I’ll find out in Nov. Orlando to Frankfurt. I booked them because they had the only direct flight.
Excellent video!! Thank you!!
I fully agree with your comments. I flew HKG FRA end of Nov. 14 hours flight. There were only 2 trolleys (one for each aisle) for the whole economy class. The meal service took an endless time. No choiche for the main course, just dry end cold rice noodles, some salad, a dessert and half a glass of wine. Breakfast was served at the very last moment, consisting in a cold sandwich, a cereal bar and a yogurt. It was clear there had been a crew shortage after covid, but also the quality of food was very poor.
Can the next trip report be aer lingus
Dass war ein sehr schönes Video
Cau you upload video citilink a330 frankfurt to denpasar
Is this channel related to Simple flying? the icon kinda remembers me of Simple flying
Thanks so much for the trip, quite unfortunate that the catering was full, I hope the flight attendants were nice? To compliment the catering
2009 i flew europe to mexico. and same this year. Y class meal inedible on both.... Their "food" (you cant even call it that) is a slap in the face to customers.
The meals offered for a nearly 11 hour flight were appalling shame on you Lufthansa
You've to decide, whether a good meal service or a safe flight. For myself I appreciate a comfortable, good and safe flight. The meals offered on board aren't really interesting for me.
You know you can order more food, and you have 2 airports to have a meal at.....
Guys you have to remember they’re suppose to be a world class airline so they’ve set the standard. This is a flight review and the food on a flight is indicative of the quality of a flight, especially if it’s an 10hr and 45min flight
@@sokrates3900 No, you DO NOT have to choose between these options. A Safe flight ITS an OBLIGATION! A good meal its needed if the company wants to remain competitive in our market! Lufthansa is one of the most expensive flight companys here in brazil, and with a service in flight like that, I would rather travel with Latam! They treat economy class with some dignity at least!
@@irtisamulislam6269 why should I have to pay for more food ?
Great flight. That's unusual, seeing Premium Economy Class Cabin sandwiched between Economy Class Cabin, usually it sandwiched between Business Class and Economy Class.
I think delta can offer a better meal in economy perhaps
Absolutely, Lufthansa is full of hype. Same with British Airways and they’re two of the European airlines always on the list of ‘SkyTrack’ world’s top airlines. There is nothing top about that economy long haul food.
I just bought a LH ticket from South Africa to FRA , and it beat the middle east offerings on price . I just want to get there alive and fast , what LH offers . I know what Im getting and I can always handle 12 hours on water alone 🙂
Planning a trip to Europe this spring (Lord willing the creek don't rise)... I'm probably gonna try to avoid LH and fly with Austrian or United!
What is the worst plane in your opinion?
I think its ryniar
@@maxamedyusuf9157 I don't think he was asking you the question
@@maxamedyusuf9157 he meant plane not airline
@@Cloud-js6lf yeh but i dont think he will answere this question dont you think so
@@Cloud-js6lf ok what if i say its airbus A360
Same as Singapore Airlines where their economy class is today and in my opinion a sub economy and their premium economy is just a classic economy class.
aaaaaaahh...bread roll is so cute
Thanks for the ride.
Air France still is great. Food is great and flight attendants are very nice.
I flew Lufthansa from Rio de Janeiro to Munich back in June, worst catering I've ever had...
Yes, there should be two hot meals on a flight that long. But love the B747-8.
Didn´t like the call button in the seats armrest tbh. Crossed the pond in a UA 767 and LH 748 and well... UA was better, service- and plane-wise.