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A Customer Success Manager or CSM bridges the gap between sales and support. Think of a CSM as the mentor of the customer. While the main job of a CSM is to build relationships, this role involves performing a variety of tasks.
In this video, we get candid with Jitender Singh, Customer Success Manager at Mercer Mettl, Ex-Paytm. Watch this video to learn more about the insights and challenges of this role and exclusive tips to getting started with a career in Customer Success.
Find and apply to Customer Success roles: www.vasitum.com
About Vasitum
Vasitum is a career platform that uses the power of AI and ML to match people to their best fit jobs. It caters to the needs of recruiters and job seekers alike by automating and streamlining the recruitment lifecycle and bringing transparency in the hiring process.
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[@bankpreparation6672]

Hey, this is a really helpful video.
I genuinely urge you to create more videos like this and bring more industry personnel.

[@sujithar1991]

Wonderful video.. Got clear explanation for all the queries we had.. helps fresher's a lot...👍

[@deeptenduahuja2432]

I enjoyed listening to this video. Got to know about buzzwords related to Customer Success Manager role.

[@rishiagarwal3726]

Can u give more tips about csm

[@rishiagarwal3726]

Lovely session

[@ankitbagga5713]

Nice!

[@tiskawooplr]

ViaSuccess