Buying on ThredUp: a Review (updated from my previous one)
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- Опубліковано 16 чер 2024
- Due to regular thrift stores and fitting rooms being closed for the better part of the past year, I ended up shopping with ThredUp more than originally planned. I thought I might reconsider my previous opinions from last year's customer review video, but then I looked into what former employees had to say.
Part 1: Positives
Part 2: Negatives
Part 3: Company Culture and Business Model
Sources:
Customer & employee reviews:
www.glassdoor.com/Reviews/thr...
www.indeed.com/cmp/Thredup/re...
www.bbb.org/us/ca/oakland/pro...
Company business model and projected outlook:
seekingalpha.com/article/4432...
lumosbusiness.com/finance-thre...
/ thredup
www.thredup.com/cleanout/payouts
www.sec.gov/Archives/edgar/da...
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Instagram: 0utfit_repe...
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My name is Melody; amateur seamstress, eternal theatre kid, and overall jack-of-all-trades. I love being able to take something old (whether I already own it or found it at the thrift store) and turn it into something new; you’ll find a lot of thrift-flips, mending, alterations, and other creative projects here! Living frugally and being intentional with my belongings is also very important to me; I enjoy clothes but strive to shop second-hand as much as possible and use what I already own. I hope I can encourage others to also become Outfit Repeaters with this channel.
Formerly an over-achiever with a BA in Clinical Psychology, I now reside in the woods in a tiny apartment with my wonderful husband and pet tarantula. Life is weird but generally pretty good.
I hope you’ll stick around!
Filmed on my iPhone 7, edited with iMovie. I’m not fancy. - Навчання та стиль
I feel like whenever I see youtubers do a thread up haul, I see those same items included in a closet declutter video down the track.
HA! You’re probably right
Nice review! I have used Thredup a bit more over the past year too and have noticed similar issues.
On a good note I recently found out that you can use your points to waive the restocking fee. I have also returned at least one item that had an error in the description, (inseam measurement was wrong) and I was not charged a restocking fee.
ThredUp has a lot of loop holes and constantly penalize customers. They have a restocking fee even when they mess up. They charge you for returns. The rewards are a joke, again so many loop holes. I am returning my whole order since they have so many loop holes, new with tags and like new (yet they send crap quality and items/brands I didn't order), they spin everything so it's the customers fault. It's ridiculous and honestly a huge joke. Shop local not at ThredUp.
I agree - and for sellers, they sell what they don't list on ThredUp on eBay, but tell sellers they are 'upcycking' so they're literally stealing from sellers too.
Yep, they have loopholes and their clothes have holes.
I use Thredup to be able to afford higher end items. I never purchase fast fashion. I also wouldn’t buy a jacket for $200, but I will when there is a sale, and it is $23! I bought an italian wool $400 jacket on sale there for $13 about 6 years ago. I still wear it all winter. As a seller, it’s a no. Too long to “receive” the package and really low payout.
What about sizing? I see their listed measurements and they don't match up to what a S, M, or L would be. So how do we know those measurements are correct or even close?
The measurements listed are *usually* close to actual, but pants/shorts are definitely a gamble and have been wrongly measured most often. Tops and dresses are usually fine for me. But in general I do wish they listed more measurements
Exactly. Just started looking at thread up and filtering by size is a pain in the butt because dresses by size M are 30inch or lesser in chest
I loved this video!
You are funny ,👏good content thanks