Boost customer retention with marketing automation

Imagine your customer is looking for the perfect pair of trainers, with up to 10 online shops to choose from.
With so many options, retail brands must stay top of mind to retain customers. Marketing automation is the key.
In this video, Grace shares five tips to boost customer loyalty and retention:
1. Build relationships through automated welcome campaigns
2. Simplify buying with personalised product recommendations
3. Win back customers with abandoned cart reminders
4. Encourage repeat purchases with automated reminders
5. Treat loyal customers like VIPs with personalised discounts