How to Onboard Clients for Your Automation Agency In 41 Minutes (No BS)

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  • Опубліковано 5 вер 2024
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    SUMMARY ⤵️
    My simple roadmap to onboarding automation clients. No magic here-just a straightforward process that minimizes buyers remorse, sets strong client expectations, and helps inoculate you against logistical BS.
    WHAT TO WATCH NEXT 🍿
    How I Make $20K/Mo on Upwork with Make: • This Make.com AI Conte...
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    WHY ME?
    If this is your first watch-hi, I’m Nick! TLDR: I spent five years building automated businesses with Make.com (most notably 1SecondCopy, a content company that hit 7 figures). Today a lot of people talk about automation, but I’ve noticed that very few have practical, real world success making money with it. So this channel is me chiming in and showing you what real systems that make real revenue look like!
    Hopefully I can help you improve your business, and in doing so, the rest of your life :-)
    Please like, subscribe, and leave me a comment if you have a specific request! Thanks.

КОМЕНТАРІ • 44

  • @nicksaraev
    @nicksaraev  Місяць тому +2

    My long awaited community is now live! Apply fast: makemoneywithmake.com
    Limited to 400. Price increases every 40 members. 🙏😤

    • @imtiaazsyed5183
      @imtiaazsyed5183 Місяць тому

      Hi Nick. Amazing content. I signed up to join your community and also applied via Skool. Can you tell me when access to the community will be given. Thanks 👍

    • @pete7289
      @pete7289 5 днів тому

      So stripe is not supported in my country, since we are outside the US but even still the payment gateways that I got all refused to support my agency business since they term them as professional services. I am looking to incorporate wise transfer but there is no clear instruction on how to do it on wordpress.

  • @jordanz9580
    @jordanz9580 24 дні тому +1

    Just done with my first client, this video helped me reflected and I see where I can improve .. very very helpful! Thanks for sharing the sauce Nike!

  • @nandeesh7886
    @nandeesh7886 Місяць тому +4

    sir pls use time stamps also in ur videos it will help us viewers a lot

    • @art_Aj
      @art_Aj Місяць тому +4

      00:48 - Onboarding Process 01:35 - Three Main Problems Solved by Onboarding
      02:16 - Problem 1: Buyer Remorse
      02:48 - Problem 2: Client Expectations
      03:25 - Problem 3: Logistical Issues
      05:40 - Detailed Discussion of Buyer Remorse
      07:10 - Detailed Discussion of Client Expectations
      08:30 - Detailed Discussion of Logistics
      10:00 - Frontloading the Process 11:15 - Examples of Client Gratitude Emails
      12:30 - Sending Automated Gratitude Emails
      15:00 - Setting Client Expectations and Communication
      18:10 - Defining Project Timeline 20:00 - Setting Win Conditions 22:00 - Handling Client Credentials and Two-Factor Authentication
      24:30 - Importance of Onboarding Calls
      25:45 - Example of an Onboarding Call Script
      28:00 - Benefits of a Structured Onboarding Process
      30:10 - Summary and Final Thoughts

  • @livingworkingoutsidebox
    @livingworkingoutsidebox Місяць тому +2

    One of the best explanation and breakdown of setting up a solid onboarding system. 💪👍🤯

  • @thekhanseo
    @thekhanseo Місяць тому +2

    Awesome man, nick you really crushed on that topic of on-boarding, i think i don't need to watch any other video again, thank you mate,

    • @nicksaraev
      @nicksaraev  Місяць тому +1

      Glad you found it valuable Saleem 🙏

  • @santi-leoni
    @santi-leoni Місяць тому

    12/10 video. Fools-proof guide on how to nail client relationships. Always delivering value. Thanks 🙌🏼🙏🏼

  • @harun.kinali
    @harun.kinali Місяць тому +1

    Nick you are amazing!
    I'm super grateful to you for sharing so much useful information and just being you!

  • @apexwebservices
    @apexwebservices Місяць тому

    Just going to leave a huge thank you right now, I haven't even watched this yet, but I'm looking forward to it!! 😍

  • @davideylerYT
    @davideylerYT Місяць тому

    This is something I think about everyday - thanks for the clear guidance as always.

  • @mouradhimmi4236
    @mouradhimmi4236 Місяць тому

    Amazing Nick, You're a gold mine of good content and useful/ready to deploy informations. I've took your upwork proposal builder and enhance it with a conditional prompting using AI and it works amazing

  • @LeChaimWine
    @LeChaimWine Місяць тому

    Thanks Nick for sharing your journey - this is super helpful!

  • @koalrobson7303
    @koalrobson7303 Місяць тому +1

    Great video! How do you handle an API like GPT? Are you having them sign up for their own account in and paying for tokens or are you using your own?

  • @TarekMaximus
    @TarekMaximus Місяць тому

    Nick aka the gift who keeps on giving

    • @nicksaraev
      @nicksaraev  Місяць тому +1

      You're the gift 🙏 appreciate the insightful community q's man

  • @cocreatorsgroup8591
    @cocreatorsgroup8591 Місяць тому

    Nick you are the best. Love your content

  • @AIPolygot
    @AIPolygot Місяць тому

    Thank you

  • @TheIshkrish
    @TheIshkrish Місяць тому

    Brother that is really great content! I appreciate the transparency in the process development.

  • @Sp1Dski
    @Sp1Dski Місяць тому

    Incredible Video! Thank you for this! I just have one quick question. When you have multiple clients with bigger projects, do you create a new Chrome Profile for example to stay signed in on every platform? Because sometimes 2FA is still triggered after some time and I would need to contact my client again. I can imagine having a lot of chrome profiles is not really the solution and I am looking for a better one. Thank you🙏

  • @hammadyounas2688
    @hammadyounas2688 Місяць тому

    Can you make a Extract text from uploaded documents. And ChatGPT help for extracting information.
    Basically my aim to Help the hiring team to shortlist the candidate.

  • @user-qg8qc5qb9r
    @user-qg8qc5qb9r Місяць тому

    00:00:00 - Introduction and Overview
    00:00:23 - No Gatekeeping: Full Transparency
    00:00:46 - The Three Big Problems Onboarding Solves
    00:01:40 - Understanding the Problem Space
    00:02:01 - Problem 1: Buyer Remorse
    00:02:26 - Sales Perspective on Onboarding
    00:03:20 - Turning Buyer Remorse into Buyer Gratitude
    00:04:09 - Problem 2: Client Expectations
    00:05:18 - Client Expectations in Automation
    00:05:48 - The Paradox of Client Expectations
    00:06:16 - The Importance of Framing Expectations
    00:07:30 - Setting Communication and Timeline Expectations
    00:08:22 - Problem 3: Logistics
    00:08:45 - Handling Credentials and Subscription Plans
    00:09:06 - Minimizing Friction and Ensuring Professionalism
    00:09:31 - Solutions to the Three Big Problems
    00:09:58 - Solution 1: Transactional Alerts
    00:11:05 - Solution 2: Expressing Gratitude
    00:13:31 - Solution 3: Perception of Progress
    00:15:57 - Building Simple Systems for Onboarding
    00:17:29 - Automating the Thank You and Welcome Emails
    00:21:29 - Setting Delays and Sequences in Automation
    00:24:22 - Client Expectations: Communication and Timeline
    00:26:46 - Client Expectations: Setting a Generous Timeline
    00:28:22 - Examples of Setting a Timeline
    00:29:29 - Defining the Win Condition
    00:32:04 - Handling Logistics: Itemizing Platforms and Onboarding Calls
    00:34:27 - Dealing with Two-Factor Authentication
    00:35:10 - Onboarding Call Template
    00:37:03 - Explaining the Schedule of the Call
    00:38:42 - Final Thoughts on Onboarding
    00:39:28 - Onboarding with a Small Team
    00:40:13 - Improving Your Reputation through Onboarding
    00:41:00 - Conclusion and Additional Resources

  • @ChaseKotler-my3tq
    @ChaseKotler-my3tq Місяць тому

    So much value in this vid 🔥

  • @EasyAiflow_Automation
    @EasyAiflow_Automation 12 днів тому

    Nick great i love you bro

  • @officialjessecarr
    @officialjessecarr Місяць тому +1

    When you set up these systems, do you actually create a Make account, RSS account, etc for each client? Or do you use your own accounts and just connect their APIs and apps in?

    • @matthewortiz6487
      @matthewortiz6487 Місяць тому

      Yes you make accounts for each client, this 1) allows all proprietary data to stay in their hands, and 2) the cost for the amount they want to use the system doesn’t fall on you

  • @divyv20
    @divyv20 Місяць тому +1

    Hey Nick , Really nice video ! I was wondering if I could help you with more Quality Editing in your videos and also make a highly engaging Thumbnail and also help you with the overall youtube strategy and growth ! Pls let me know what do you think ?

  • @imtiaazsyed5183
    @imtiaazsyed5183 Місяць тому

    Hey @nicksaraev great content. Can i ask what do you use to record your videos and how do you switch from screen share to camera face view? Thanks in advance and great content.

  • @SaadBelcaid
    @SaadBelcaid Місяць тому

    Leaving a high ROI comment for my best friend

  • @ProperEng
    @ProperEng Місяць тому

    Incredible value as always!

  • @biggervisionagency
    @biggervisionagency Місяць тому

    Thank you. Such a great video.

  • @RocknRollCEO
    @RocknRollCEO Місяць тому

    Gold!

  • @michaellerch
    @michaellerch Місяць тому

    38:20 once you pop you can't stop

  • @imtiaazsyed5183
    @imtiaazsyed5183 Місяць тому

    Hey Nick, signed up via the link to join tje community and also applied via the Skool link. When will access be given? Thanks in advance.

    • @nicksaraev
      @nicksaraev  Місяць тому

      Thanks for signing up Imtiaaz. Waitlist is ~450 now and churn is pretty low. Frankly it's probably going to take a few months. If you want to join, please consider annual-I prioritize these because of the commitment 🙏

  • @TheAISpectrum
    @TheAISpectrum Місяць тому

    could you please add timestamps, it would be super helpful for us

  • @Coolgang
    @Coolgang Місяць тому

    Thanks for sharing, super useful for me!