Amazon Ads May Be Stealing Money from You - Warning for All Publishers

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  • Опубліковано 3 лип 2024
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КОМЕНТАРІ • 49

  • @SeanDollwet
    @SeanDollwet  2 місяці тому +4

    Did this ever happen to you?

    • @jennyb1650
      @jennyb1650 2 місяці тому

      @SeanDollwet Not exactly this but yesterday I noticed that a book that should make $1.80 each sold 8 copies and showed $1.56 total for all 8! And their customer service was useless and dismissive.
      It’s worrying that we can’t seem to trust Amazon’s numbers anymore.

  • @sirpa__kuosmanen
    @sirpa__kuosmanen 2 місяці тому +13

    I have been thinking that bills are too high. Have to count the clicks. Thanks for video!

  • @SenorMoody
    @SenorMoody 2 місяці тому +8

    "This is currently happening to me. I messaged Amazon and they told me that my campaign manager price isn't up to date compared to my Accumulated bill. The amount of clicks and spent isn't corresponding with the Accumulated bill."
    This is exactly what is happening to me and that is exactly what the support agent told me as well... he said "don't look at the campaign clicks.. look at the billing invoice instead, because there is a delay.."
    The invoice was charging me for 58 clicks, but the campaign only shows 2 clicks... it's been 3 weeks.. and it still only shows 2 clicks.. so how bad is this "delay" ??

  • @DaleLRoberts
    @DaleLRoberts 2 місяці тому +3

    It's always a good idea to audit your campaigns on a regular basis. From time to time, I've had to point out that I was charged for keywords I've put into the negative targeting. Or, sometimes keywords that I can't even suppress through negative targeting.
    Keep on them when something is off. So glad this author go on top of it, but sorry to hear it's killing any momentum they had.

    • @mcm4981
      @mcm4981 2 місяці тому

      Quick question Dale... do you use broad match in any of your campaigns? I have not, since I started new campaigns... but slow going

  • @TheMotivhub
    @TheMotivhub 2 місяці тому +4

    This has been happening to me for the last two months. For the first month, the ad spend was around $31, but suddenly, I saw a failed transaction of approximately $48. The second time was similar, but the difference was between $20 and $30. I didn't raise any concerns because the difference wasn't significant. However, upon watching this video, I realized that it wasn't just me experiencing this issue. I suggest that everyone should check their ad spend and compare it to the actual charges.

  • @onifadegideon2162
    @onifadegideon2162 2 місяці тому +8

    This is currently happening to me. I messaged Amazon and they told me that my campaign manager price isn't up to date compared to my Accumulated bill. The amount of clicks and spent isn't corresponding with the Accumulated bill.
    I will have to bring it up to the Amazon support again.
    Thank you for this Sean, much appreciated.

    • @SeanDollwet
      @SeanDollwet  2 місяці тому +3

      Keep us posted on how it goes

    • @onifadegideon2162
      @onifadegideon2162 2 місяці тому

      @@SeanDollwet I will

    • @onifadegideon2162
      @onifadegideon2162 2 місяці тому +1

      @@SeanDollwet *Update*
      Amazon support stated that I have some ads serving off Amazon website.
      Ads serving off Amazon wouldn't appear in the campaign manager, on ads serving within Amazon pages will appear in the campaign manager but the total of the two will appear in the Accumulated charges.

  • @lesleyosborne9319
    @lesleyosborne9319 2 місяці тому +2

    Someone is SKIMMING the System. Report them to Someone?

  • @animelover1992
    @animelover1992 2 місяці тому +2

    Yea I found it weird how I had a budget and I get over charged.. I found it weird but I stop running ads until I figure out a strong case to send because it was really weird. Thanks for spreading awareness because I thought it was me since I’m new at ads and I felt like I didn’t understand but I DO UNDERSTAND

  • @dannmarceau
    @dannmarceau 2 місяці тому

    I wouldn't be surprised; I lost money with them in the associate's program. My larger sales would always be "returned;" it got to the point that I just expected it.

  • @lilianatrinca
    @lilianatrinca 2 місяці тому +1

    I’ll check! Thank you

  • @deezed6478
    @deezed6478 2 місяці тому

    Thank you for this Sean!

  • @ssamuel408
    @ssamuel408 2 місяці тому

    Thank you. I am not surprised. I have found discrepancies in a campaign in the past.

  • @maitreya1906
    @maitreya1906 2 місяці тому +2

    That's unacceptable. Btw, your content is the bomb gives me hope . Thanks

  • @VirusTechKEKW
    @VirusTechKEKW 2 місяці тому +2

    How is this a "communication issue" when they straight away scammed this guy? The platform itself yeeted the clicks and said there we go +$100. This is some serious shit here... All KDP content creators should talk about it

  • @toddpickens
    @toddpickens 2 місяці тому +5

    I hate to sound like a complete noob, but I am.
    I've been spending a good amount on ads, and am continually frustrated with how unclear the interface is.
    It would be immensely helpful to see a walkthrough of how to assess the clicks versus billing on the actual KDP ads interface.
    Screenshots are useful but not entirely understandable in how that information is extracted from all of the information that is there in the ads interface.

    • @MichaelNoName
      @MichaelNoName 2 місяці тому +1

      same

    • @TheMotivhub
      @TheMotivhub 2 місяці тому

      go and watch videos on how to understand the Amazon Ads interface. i believe Sean has a video about it and you can also chech out a video on selfpublishingtitans channel here on UA-cam about amazon Ads. i believe that will help.

  • @marek3067
    @marek3067 2 місяці тому

    the biggest problem is that amazon's support is completely crap, you can write, call, I'd rather communicate with my dog ​​than with them. They have no idea what they are doing, all they can do is send you to another department.

  • @adventureswithtime
    @adventureswithtime 2 місяці тому +1

    Looks like you can only go back 90 days to pull your campaign information from the manager. But at least I wasn't overcharged.

  • @gianclaudiomoresi2587
    @gianclaudiomoresi2587 2 місяці тому +1

    I am checking, and I noticed a lot of anomalies

  • @Martmur
    @Martmur 2 місяці тому +1

    Thanks for this. I had been wondering how my bills were so high. I’m in Europe so hadn’t realised that there was a 23% VAT charge on top. I know now! 😮 Also, this video will make sure people check their invoices at least. Thanks again.

  • @brandonestelle9029
    @brandonestelle9029 2 місяці тому

    Another great informative video!

  • @MrFoxikbc
    @MrFoxikbc 2 місяці тому

    Wow, thats bad! Thats you for sharing!

  • @user-hr2ph1yx6z
    @user-hr2ph1yx6z Місяць тому

    Lets do it together!!! Guys!!

  • @MoonPaperPrint
    @MoonPaperPrint 2 місяці тому

    My US ads panel has been refusing to display data for almost a week now and keeps crashing

  • @GrayFoxware
    @GrayFoxware 2 місяці тому

    Maybe instead of us waiting for amazon to fix there marketing(but not really because they want to make money off us and we probably arent going to get together and sue amazon in a multi million dollar class action lawsuit, but would be wise to do so.)
    Could you possibly give us a video on some other platforms to market with?(unless I missed that video)
    Btw, you are great Sean. Thank you for your knowledge and insight.

  • @TI-ys5pd
    @TI-ys5pd 2 місяці тому +1

    How did he check the real clicks?

  • @Michelle-th9xw
    @Michelle-th9xw 2 місяці тому +1

    I see where the black figures come from but where do you get the red figures to compare does this info come from the invoice? Thanks

  • @PapaU81
    @PapaU81 2 місяці тому

    They are definitely stealing money from you

  • @Teamshmo
    @Teamshmo 2 місяці тому +1

    I am gonna double check all my bills now. I have had problems where I will set a daily limit to say $5 and they will somehow charge me more per day. Not sure how that is possible? I assume same type of issue here

  • @adventureswithtime
    @adventureswithtime 2 місяці тому +2

    I want to see if I've been overcharged. I have the emails with my invoices, but missing a couple of months. Where on my KDP website can I find old invoices?

  • @yazzy-li9rc
    @yazzy-li9rc 2 місяці тому

    Please answer me

    • @SeanDollwet
      @SeanDollwet  2 місяці тому +1

      Ok?

    • @yazzy-li9rc
      @yazzy-li9rc 2 місяці тому

      @@SeanDollwet Sean, I wanted to ask a few questions in regards to publishing kids/colouring books on KDP, I am currently a beginner and i been watching all your videos and they are absolutely amazing, they have helped me gain so much knowledge about e-publishing and the way you explain things are so extortionary, now i wanted to ask a few question and im hoping your going to reply to me and help me out the same way you have been helping thousands of people, i had a few questions like: Once i get my information from ChatGPT and re-write it into my own words and paraphrase it, where do I then place my information for my book, Is it on Canva? like what do you use? And also one more question, Can i still use ChatGPT and paraphrase the information with quilbot Without getting terminated by amazon? Please let me know.