Why Hyatt Is Selling $2B in Assets | WSJ

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  • Опубліковано 4 тра 2024
  • Hyatt Hotels Corporation plans on selling off up to $2 billion worth of its real estate assets - mimicking a business strategy implemented by its competitors Marriott and Hilton years ago.
    WSJ sits down with the hospitality company’s CEO Mark Hoplamazian for an extended interview to discuss why Hyatt jumped onto the asset-light strategy, and what this means for the company's future.
    Chapters:
    0:00 Focus on luxury
    0:25 Hyatt’s shifting business model
    4:25 Risks in the transition
    6:03 Operating costs
    9:44 Airbnb vs. hotels
    Hyatt is smaller than its hotel chain competitors. So how did it get to be the most expensive? Watch the Economics of Hyatt: on.wsj.com/3xplJuQ
    How did Marriott become the largest hotel chain, with over 30 brands? Marriott’s CFO explains why this is just the beginning for the hospitality giant: on.wsj.com/3J4RhZy
    #Travel #Hotels #WSJ

КОМЕНТАРІ • 141

  • @wsj
    @wsj  Місяць тому +17

    Hyatt is smaller than its hotel chain competitors. So how did it get to be the most expensive? Watch the Economics of Hyatt: on.wsj.com/3xplJuQ
    How did Marriott become the largest hotel chain, with over 30 brands? Marriott’s CFO explains why this is just the beginning for the hospitality giant: on.wsj.com/3THFc1g

    • @johnl.7754
      @johnl.7754 Місяць тому +1

      Across most industries the luxury brands always have fewer locations than their mass market competitors.

    • @anthonyrussell4888
      @anthonyrussell4888 17 днів тому

      Hyatts tend to be fantastic properties. I'm a big fan of the flag.

  • @eyelovecolorado2195
    @eyelovecolorado2195 Місяць тому +164

    They won’t be the ones without chair when the music stops! 😂

    • @19MAD95
      @19MAD95 Місяць тому +33

      They want to be a more powerful Airbnb. The money is no longer in the real estate because it’s too expensive. The money is in the booking software and “servicing” the hotels.

    • @sikpig7302
      @sikpig7302 Місяць тому +9

      @@19MAD95they also want a lighter asset base because they were leverage financing multiple properties. Noting increase just on margin lines and mezzanine financing forced them to sell.

  • @giff74
    @giff74 Місяць тому +142

    I like it when CEOs and management are actually smart and creative instead of "let's cut our workforce and spending until Wall St likes us again"!

    • @Ashnesss
      @Ashnesss 19 днів тому

      You need the right business model and location for this. If you’re in a location where your business model doesn’t work, you won’t have high revenue and you can’t afford to have workforce. Small businesses can’t emulate this. They don’t have the same cash flow, assets, reserves or management.
      Cutting workforce has worked for many. That’s why companies do it. They don’t do it for nothing.

  • @michaelgrayson409
    @michaelgrayson409 26 днів тому +22

    If you have Hyatt loyalty status, Hyatt shifting more heavily towards franchising should worry you. Look to Hilton and Marriott to see how hard their franchisees will work to not honor elite benefits and how indifferent corporate will be. Hyatt being the direct owner of their properties was a differentiator. Storm clouds are gathering.

  • @KamiInValhalla
    @KamiInValhalla Місяць тому +34

    I have stayed with Hyatt quite a few times. Did a lot if business travel and always arrive around 11 PM to midnight. Never had a problem with them.

  • @LucyGreen-jg6pi
    @LucyGreen-jg6pi 16 днів тому +71

    🤩Thank goodness you brought this up! I'm favoured, $60K every week! I can now give back to the locals in my community and also support God's work and the church. God bless America,,

    • @just_wendy9290
      @just_wendy9290 16 днів тому

      Do you have any tips for those of us who are just starting to dip our toes into this world ? Thanks for sharing your story!

    • @thegreatyorker6132
      @thegreatyorker6132 16 днів тому

      Do you mind sharing info on the adviser who assisted you? I'm 29 now and would love to grow my portfolio and plan my retirement😊

    • @LucyGreen-jg6pi
      @LucyGreen-jg6pi 16 днів тому

      Lisa Winters Financials is the licensed CFP I use.Just research the name. You'd find necessary details to work with to set up an appointment

    • @thegreatyorker6132
      @thegreatyorker6132 16 днів тому

      Thank you for sharing, I must say, Lisa appears to be very knowledgeable. After coming across her web page, I went through her resume and it was quite impressive.

    • @DarinJames-lt6dc
      @DarinJames-lt6dc 16 днів тому

      She appears to be well-educated and well-read. I ran a Google search on her name and came across her website; I’d see if she got her own channel on here on youtube but anyway thank you for sharing.

  • @chi-jenyang9752
    @chi-jenyang9752 Місяць тому +103

    Smart move. Divest when the real estate bubble is just about to burst.

    • @ayhay4686
      @ayhay4686 Місяць тому +5

      They did it to themselves. Why would a successful hotel and real estate businessman agree to destroy their industry by installing hidden cameras inside the clients' rooms? Trust is a very important element for any successful business venture. Also, it's like governments don't exist. Travelers have enough stress already to deal with. Now, they have to worry about ending up streamed live on a shady website? The next millionaire or billionaire will be the one who designs and manufactures efficient mini or micro spycamera detectors.

    • @joshjhoward
      @joshjhoward Місяць тому +4

      ​@@ayhay4686 Are you talking about Hyatt or people who own Airbnb residences?

    • @HKim0072
      @HKim0072 Місяць тому +1

      umm, you realize they are still using the properties that they sold right? They are still Hyatt branded hotels.

    • @ayhay4686
      @ayhay4686 Місяць тому

      @@joshjhoward Hotels/motels/airbnb/exchange/rentals...etc

    • @kk4649k
      @kk4649k Місяць тому +1

      Fools been saying real estate will bust since beginning of pandemic. Year after year people got it wrong.

  • @J3ailey
    @J3ailey Місяць тому +35

    Love the direction that Hyatt is going.
    One of their best properties, has to be Alila Ventana Big Sur, which has a stand out experience:
    - gifts of jade and a sage smudge stick left on your bedside
    - on-site farm for guests to harvest fresh produce (fruits, veggies)
    - beekeeping experiences with honey tasting
    - hiking through the redwoods
    Hyatt truly goes above and beyond to curate one of the most uniquely memorable hotel stays!

    • @ro6742
      @ro6742 24 дні тому +4

      You are completely oblivious to what’s about to happen.
      Love it!
      🍿😎🥤

    • @J3ailey
      @J3ailey 24 дні тому

      @@ro6742 I'd expect service quality to go down for everything except their corporately owned and operated properties (the luxury experiences) - but maybe that means those hotels will have outsized value for redemptions that go beyond the perks highlighted above at the Alila Ventana!

  • @undyinsoul
    @undyinsoul Місяць тому +33

    hyatt is certainly deleveraging by selling hotels to the buyers (private equities, REIT, pension funds, and family offices) and will profit continuously with franchise fees, royalties, etc. with that money, buying leisure companies specializing in vacation resorts for upper-income consumers.

    • @HKim0072
      @HKim0072 Місяць тому +2

      The video is a little bit ambiguous, but that's only 1 part of their business.
      - Sell properties --> assuming it is a sale-leaseback --> buy new established properties
      - Work with franchisee business (30% of the total rooms)
      - Run the hotel business directly (70% of the total rooms)

  • @stefanbucur6472
    @stefanbucur6472 Місяць тому +38

    They can feel the crash in the real estate market coming and they're trying to sell at the top

    • @Epicknuckle1
      @Epicknuckle1 23 дні тому +1

      But these are the companies that stock up to buy land once the market is in recession.

    • @Ashnesss
      @Ashnesss 19 днів тому

      Lol companies don’t sell that fast. They can predict market trends and the economy and know when to sell. That makes them smart. The buyers aren’t dumb either. They’re companies too. They buy for a reason.

    • @itstheweather5859
      @itstheweather5859 11 днів тому

      Yep!

  • @TheRadioAteMyTV
    @TheRadioAteMyTV Місяць тому +60

    Are these guys brothers? It's like watching the same person interview themselves with a hair colour change.

    • @K4R3N
      @K4R3N Місяць тому +7

      Father and son

    • @randycouture32
      @randycouture32 Місяць тому +6

      I can’t unsee this now 😂😂

    • @Antenox
      @Antenox 26 днів тому +9

      I thought it was just me. It's like he's interviewing himself from 20 years in the future

  • @adamoliver4094
    @adamoliver4094 Місяць тому +77

    "My executive coach told me to talk more with my hands"

    • @Xolition
      @Xolition 29 днів тому +1

      Loool my President in a nutshell. Crazy part is it totally works.

    • @lmac7633
      @lmac7633 29 днів тому

      Hahahaha

    • @konigstiger3252
      @konigstiger3252 26 днів тому

      Ayo?

  • @MelissaHobbs-qm8wi
    @MelissaHobbs-qm8wi 26 днів тому +5

    The cost of living seems to be increasing every year, making it harder to keep up.

  • @AnotherMartinez
    @AnotherMartinez Місяць тому +5

    As Platinum Dreams member, this integration to Hyatt has been awful - Dreams trying to sell me perpetual “upgrades” of my membership, warnings against “losing my benefits” if I don’t join Hyatt -and so on… I think Hyatt is going to screw me up

    • @erichuang1251
      @erichuang1251 Місяць тому +1

      You're kind of a fool to buy into timeshare programs in the first place. If you tell me next that you financed the down payment I'm going to laugh

    • @itstheweather5859
      @itstheweather5859 11 днів тому +1

      Trying to get you to buy up when you already bought into a timeshare? I smell scam here.... pyramid scheme... they have no fresh blood to buy timeshares, so now they are preasuring the timeshare owners to upgrade or else....

  • @overwatch8848
    @overwatch8848 Місяць тому +47

    does that mean theres a bubble thats about to burst? 😅

  • @mishmohd
    @mishmohd Місяць тому +4

    I don't think it's accurate to say you have a diverse offering when in the same breath you said you're target more affluent costumers. I think what Hyatt is betting on is that most areas considered hot today will no longer be in demand, and that the new locations are the up and coming hotspots.

  • @mimusic1853
    @mimusic1853 Місяць тому +2

    The tale doesn’t wag the dog regardless of who owns, operates or collects a franchise % percentage for flagship use it all comes down to the economy. Rising tide raises all boats.

  • @Epicknuckle1
    @Epicknuckle1 23 дні тому

    People are not focussing on the fact that this guy is brilliant. His ideas and visions are really good.

  • @toddtheisen8386
    @toddtheisen8386 29 днів тому +6

    Hotel company that no longer wants to own hotels. A way to make cash in the short term but long term, who knows?

  • @lokesh303101
    @lokesh303101 Місяць тому

    The Spending on Tourism did diversified with many choices being offered in the Leisure Industry as for the Customer Preferences are meant for Savings then the Luxury Markets are Constrained to Selloff the Assets.

  • @AlanSmith88888
    @AlanSmith88888 Місяць тому +11

    Because interest rates are high and they are hurting on their loans.

  • @ceeceeh6484
    @ceeceeh6484 Місяць тому +8

    A lot of ways to say " we need more money" 😅

  • @alexandrugheorghe5610
    @alexandrugheorghe5610 Місяць тому +4

    I stayed a few times in a Hyatt hotel in Seattle, WA. It was okay.

  • @amonifinau4048
    @amonifinau4048 28 днів тому +1

    Thank you!

  • @fleischwolf82
    @fleischwolf82 Місяць тому +4

    No doubt they have a brand, but its not luxury. Mandarin-Oriental, Four Season, Six Senses and some more are in another league.

  • @alexanderjules1869
    @alexanderjules1869 Місяць тому +3

    The disrespect to IHG is appalling

  • @dangervybz7522
    @dangervybz7522 Місяць тому +6

    Not the shelter business 🤣🤣🤣

  • @drewconway7135
    @drewconway7135 25 днів тому +1

    3:14 “Did waiting a bit longer allow you to be more deliberate?” What kind of question is that??

  • @valentinpoggio5389
    @valentinpoggio5389 17 днів тому

    Airbnb = shelter felt like a sophisticated way of calling me broke 😂

  • @Jack74u2
    @Jack74u2 Місяць тому +5

    Not a bad video though as stated this is the common playbook. It's a good story from a great brand though not necessarily different from the competition. Hyatt is later (a.k.a. more deliberate) on the franchise model rebalancing which has pros and cons.

    • @mimusic1853
      @mimusic1853 Місяць тому

      I’m glad you approve we can all rest well tonight.

  • @shanghaidiscovery2664
    @shanghaidiscovery2664 Місяць тому +2

    This is not really new for them. I worked for Hyatt in Asia over 20 years ago and almost all properties then were already owned by entities other than Hyatt

  • @DeCypher67_
    @DeCypher67_ Місяць тому +2

    curious , how much is a ( re invested a portion ) back into the business

    • @jessicaregina1956
      @jessicaregina1956 Місяць тому

      What is that your business and what will knowing it help you?😂

  • @dccalvo
    @dccalvo 6 днів тому

    “they’re in the shelter business and we’re in the hospitality business”

  • @jordankendall86
    @jordankendall86 8 днів тому

    I thought it was funny how said Airbnb was in the "Shelter" business. That is a huge mischaracterization. Although there are many Airbnb's that fit the definition of low quality or are like staying at a Motel, there are also many properties on Airbnb that cater to a unique experience and many of them in unique locations. So, Airbnb is diverse in its offerings and it is far from simply a shelter business similar to a long-term furnished rental.

  • @SorminaESar
    @SorminaESar Місяць тому +2

    No tech news briefing from Zoe Thomas at all, I miss her❤😢

  • @_iErik
    @_iErik 29 днів тому +3

    11 minutes of my life that I’ll never get back.

  • @delaparraklaus
    @delaparraklaus Місяць тому +12

    Very eloquent and competent.

  • @ArjunKumar-qh6wq
    @ArjunKumar-qh6wq 13 днів тому

    good questions

  • @colinadevivero
    @colinadevivero Місяць тому +4

    Best interview to date

  • @levratalex4929
    @levratalex4929 22 дні тому +1

    Great content

  • @itstheweather5859
    @itstheweather5859 11 днів тому

    Why would Hyatt secretly sell their prestegious hotel in Lake Tahoe to Larry Elision and have a deal where Hyatt name is intact? I smell a shell game of them selling off all their prime hotels and keeping their names and then when only the low quaity hotels remain, they will pull the plug.

  • @a_grown_ass_kid
    @a_grown_ass_kid 17 днів тому +1

    Can anyone break down the *real* reason they're doing this?

  • @HKim0072
    @HKim0072 Місяць тому +6

    Too lazy to research, but I wish they would have done a run down on what happens now.
    Ok, so they sold the properties. I'm guessing it's some type of sale-leaseback arrangement?
    And, Hyatt built a new hotel in Seoul, Korea in 2019: Andaz brand. Who paid all the upfront costs? Is it some type of joint venture with a REIT? etc etc

    • @Nainara32
      @Nainara32 Місяць тому +4

      I agree, more on the new business model would be interesting. If they're a service company now, what's the actual value proposition that they're offering relative to their competitors?

    • @andrewesquerra4356
      @andrewesquerra4356 28 днів тому

      No, I assume the new hotel owners use the Hyatt brand name, processes, proprietary info, etc. In exchange, they pay a fee to Hyatt. Just like a chick-fil-a. Normal franchise business model.

    • @HKim0072
      @HKim0072 28 днів тому

      @@andrewesquerra4356 Obviously, the video did a poor job explaining it then (or you did a poor job listening).
      That's only 30% of their rooms. The other 70% are directly managed by Hyatt.
      I don't think you are familiar with the sale-leaseback business. Please research before commenting.

  • @celestialfix
    @celestialfix Місяць тому +1

    Hyatt seems equivalent to a Westin to me……their luxury brand, Park Hyatts, are not quite up to Ritz Carlton.

  • @Elricky124
    @Elricky124 27 днів тому

    I hope Hyatt quality does not go down with these sell offs.

  • @byzameli
    @byzameli 28 днів тому

    Isn't this like how Apple used Samsung components for the iPhone, and then Samsung became their rival? What stops MCR from making their own brand?

  • @LewisFriso
    @LewisFriso 26 днів тому

    By virtue of discussing the situation in the aggregate, about 10x, I feel this gentleman needs to expand his vocabulary,

  • @RiseUp_Again
    @RiseUp_Again 23 дні тому

    Risk in this Strategy is Property Owners May Switch to Other Big Names offering Better Incentives

  • @zisun7483
    @zisun7483 Місяць тому

    India is interested to buy those assets

  • @tirystanzara8366
    @tirystanzara8366 Місяць тому +1

    If he says by virtue of one more time I might sell

  • @_eaturveggies01
    @_eaturveggies01 5 днів тому +1

    3:26 “Motivated Seller” aka Broke MF or Going Broke 😂

  • @PJVist
    @PJVist Місяць тому +2

    Aka we don’t want poor guests!

    • @02nupe
      @02nupe Місяць тому

      That part!

  • @jessicaregina1956
    @jessicaregina1956 Місяць тому +1

    Because they are rebranding into Gyatt.😂

  • @learningearning8385
    @learningearning8385 Місяць тому +1

    Inflation and the dollar weakening but instead of holding real estate..you sell? you’re now selling service as a property management company but this is a big bet that companies would be able to afford your services. I guess they’re offloading old property.

    • @TeamTimeRiders
      @TeamTimeRiders Місяць тому +1

      Yeah was really a shock to hear. This guy doesn’t look like he knows how to run a company at all. Like he brings in freshly graduate consultants who told him that selling his properties was the next big thing and he listened.

  • @koshile3794
    @koshile3794 Місяць тому +1

    Ziva.

  • @nitishasthana03
    @nitishasthana03 26 днів тому

    This interview was great by virtue of the fact that how great was the interview.

  • @bash102
    @bash102 28 днів тому

    Hmm always wonder when people sell at the bottom of the market, why not sell when in a few years when we’re back at a bull market with a strong economy

  • @ajclaravall_
    @ajclaravall_ Місяць тому +2

    We really needed this talk. 👏🏻

  • @jaysoncagula6226
    @jaysoncagula6226 3 дні тому

    Wow

  • @ParisLawLess
    @ParisLawLess Місяць тому

    I'll buy that for a dollar 💵

  • @Unreasonable1756
    @Unreasonable1756 Місяць тому +1

    Hyatt correctly sees that the middle class is dyeing the poor are poorer and the rich is becoming ungodly super rich.. So its selling off all its mid hotels in exchange for those extremely nice hotels that they can charge 10K a night to stay in.

  • @user-vj4sn1hk3n
    @user-vj4sn1hk3n 27 днів тому

    This trend has been seen for some years already the rich gets richer than the not rich haha.

  • @danielgolarz674
    @danielgolarz674 25 днів тому

    WSJ please talk about the out of control OCCUPATIONAL LICENSING for k-12 teachers that's why we have teacher shortages I'm the author of EIGHT DAYS IN AN INNER CITY SCHOOL

  • @1sweettime207
    @1sweettime207 Місяць тому +2

    Advertising!

  • @dazhill50
    @dazhill50 Місяць тому

    This is a move to counter balance Airbnb, but also implement some of the core practices of Airbnb.

    • @phoenix5054
      @phoenix5054 28 днів тому

      You think hotels are losing to Airbnb? 😂

  • @AcctistaZ
    @AcctistaZ Місяць тому +2

    Advertisement

  • @Gabriel-dn4gg
    @Gabriel-dn4gg 22 дні тому

    10:15 “They’re in the shelter business. We’re in the hospitality business.”
    Funny because every time I try to check in at one of your hotels I have to deal with a cranky crack head single mother who tries to get cute with me. Every time.

  • @JamesMEsler
    @JamesMEsler 29 днів тому

    Excellent

  • @VictoriaAlfredSmythe
    @VictoriaAlfredSmythe Місяць тому +1

    Thank you from Manhattan ©2024

  • @felipeballadares8205
    @felipeballadares8205 29 днів тому

    YOU NEED TO OWN ASSETS.. OTHERWISE IT SOUNDS JUST LIKE A MIDDLEMAN

  • @koolflows7581
    @koolflows7581 20 днів тому

    ouch

  • @mack-uv6gn
    @mack-uv6gn Місяць тому +1

    Marriott does the same thing

  • @caribbeanradiology7004
    @caribbeanradiology7004 Місяць тому

    Hyatt downtown Atlanta is horrible.

  • @OnlineVibes-bs9jn
    @OnlineVibes-bs9jn 25 днів тому

    Um no. You did this to get more cash flow to the PRIVATE EQUITY firm that owns the company! So many lies!

  • @khunopie9159
    @khunopie9159 Місяць тому +2

    Drinking game: "asset light"

    • @jutah
      @jutah 25 днів тому

      scrolling through the comments learning about hyatt and happening upon mr khunopie

    • @khunopie9159
      @khunopie9159 25 днів тому

      @@jutah I see you see me Jonny! 🍻

  • @OHANA-BEACH-SUITES
    @OHANA-BEACH-SUITES Місяць тому

    I'M A REGULAR GUY IN SEATTLE......BUILDING A BEACH HOTEL IN THE PHILIPPINES! DREAM'S COME TRUE EVERYONE!!!!!!!!

  • @gibbonholder3274
    @gibbonholder3274 25 днів тому

    🎉 RAS HOUSE MUSIC 🎶 LABORIE BEACH ⛱️ ST LUCIA

  • @ElishaZakai
    @ElishaZakai Місяць тому +4

    I love Hyatt, they are by far the best award program. I never pay for my stays there…

  • @brucehicks5817
    @brucehicks5817 Місяць тому

    Hyatt pulling a Four Seasons.

  • @memonk11
    @memonk11 Місяць тому +1

    Yup, another company that will divest itself right into non-existence.

  • @TheDavidlloydjones
    @TheDavidlloydjones Місяць тому +3

    The CEO of Hyatt Hotels is Mark Hoplamazian, not the "Mark Hole" that you throw on screen, Wall Street Journal.
    The most important words in any person's life are those that make up their own name, but the Journal's carelessness would be a gratuitous insult, both to Hoplamazion and to us, their audience, even if this were not so.
    Take it down and fix it, OK, folks?

    • @mimusic1853
      @mimusic1853 Місяць тому

      I’m sure whoever has the intent to reach this man to hire him away knows how to reach him. They aren’t coming to UA-cam in search of his contact information.

  • @hkmorhsi
    @hkmorhsi 29 днів тому

    Recession and bankruptcies.

  • @K4R3N
    @K4R3N Місяць тому +1

    "People is our #1 cost." Get ready to be replaced by AI 🤖

  • @macrosense
    @macrosense 15 днів тому

    The Arabs. Taiwanese. Some Ukrainian oligarchs

  • @jimgilmore5349
    @jimgilmore5349 23 дні тому

    Where did WSJ find this interviewer? What a sleepy head. I’ve seen better interviews conducted by high school students. Chat GPT could have done a better job. Probably a diversity hire.

  • @08996688
    @08996688 Місяць тому +4

    It’s a disaster waiting to happen. Trust me, people aren’t looking for that regardless of how much we make. Everyone wants a comfortable, clean, 3-4⭐️ hotel they can save money on.

    • @chebrubin
      @chebrubin 24 дні тому

      Oh yeah. I like a Hyatt Regency.
      They loose money on those suites to Globalists with the club and free breakfest.

  • @AndreaDoesYoga
    @AndreaDoesYoga Місяць тому

    Hyatt's bold move, hope it pays off! 🏨💰